Resume Azzam

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ABDULLAH AZZAM BIN TURAHIM

Fast learner, diligent and hardworking with a strong work ethic seeking to transition into
a role with normal working hours. Seeking a role where I can utilize my relevant skills
and expertise to contribute effectively to a dynamic team while furthering my
professional growth and development. Willing to travel.

Experience

Feb 2022- Jan 2024


Contact Moktis. Bandar Saujana Putra
Store Supervisor
Phone Store Supervisor: Oversee store staff, ensured policy adherence.
014- 3349549 Inventory Management: Oversaw stock levels and replenishment.
Staff Training: Provided guidance to enhance productivity.
Email Sales Monitoring: Implemented strategies to meet targets.
a.azzamt@gmail.com Store Maintenance: Maintained cleanliness and organization.
Collaboration: Worked with management on promotions.
Address Report-Making: Proficient in creating and analyzing reports to track sales,
5, Lot 4012, Lorong Haji Said, inventory, and staff performance for informed decision-making.
Batu 7, Jalan Kebun, 40460
Shah Alam, Selangor
July 2021- Nov 2021
Baskin Robbins, Kota Kemuning
Education March 2021- May 2021
Family Mart, Kota Kemuning
June 2014 - April 2017
Service Crew (Part Time)
Bachelor of Science (Hons.) in
Efficiently processed customer orders and managed cash transactions.
Tourism Management
Maintain stocked shelves and displays.
CGPA 3.03
Prepare food and beverages. to standards.
Universiti Teknology Mara
Ensured cleanliness and organization in store.
Collaborated with team members to manage workload effectively during busy
Nov 2010- Nov 2014 periods.
Diploma in Tourism Management
CGPA 3.20
Universiti Teknology Mara Dec 2018 - Dec 2020
Digi Telecommunication Sdn. Bhd.
Customer Care Consultant
Skills Expertly handle inquiries, issues, and complaints.
Deep understanding of company products and services.
Developing in Microsoft Excel with Professional and empathetic communication style.
certificate Active listening and prompt problem resolution.
Teamwork Detailed record-keeping of customer interactions.
Collaborate with colleagues for issue resolution.
Time Management
Adaptability to changing customer needs and policies.
Leadership
Effective time management for quality service delivery.
Phone ettiquete
Adaptibility

Language Reference

Malay (fluent) Norlia Bt Sudin Ahmad Ridzuwan b Zuraidi


English (fluent) Owner, Moktis BSP Assistance manager, Baskin Robin
Arab (Basic) Phone: 011- 54066854 Phone: 014- 3342503

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