Kwon 2019
Kwon 2019
Kwon 2019
DOI: 10.1111/ijcs.12540
ORIGINAL ARTICLE
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1
Department of Retail, Hospitality, and
Tourism Management, University of Abstract
Tennessee, Knoxville, TN, USA Boredom reflects the dynamic nature of consumer tastes and preferences.
2
Department of Textiles, Merchandising and
Understanding the role of boredom in clothing disposal is of particular importance
Fashion Design, Seoul National University,
Seoul, Korea (the Republic of) given that consumers often dispose of clothes they feel bored with, leading to harm‐
ful environmental consequences. Despite its substantial influence on postacquisition
Correspondence
Theresa Anna Kwon, Department of Retail, behaviours, boredom has received insufficient attention in the disposal literature. In
Hospitality, and Tourism Management,
this paper, we explore the factors that lead to boredom and the effect of boredom
University of Tennessee, 110 Jessie Harris
Building, 1215 W. Cumberland Avenue, on retention, recycling and discarding of clothing. We use a sequential mixed‐meth‐
Knoxville, TN 37996‐1900, USA.
ods approach, consisting of a first qualitative phase that uses in‐depth interviews to
Email: tkwon@vols.utk.edu
generate hypotheses, followed by a second quantitative phase that tests the hypoth‐
eses using survey data. In two phases, we identify the oldness of clothing, decreased
social fit and purchase of new clothing as drivers of boredom, which implies that
the physical and aesthetic attributes of the clothing, social meaning ascribed to the
clothing and situational factors collectively influence feelings of boredom towards
owned clothing. As boredom intensifies, consumers are less inclined to keep the item
and more inclined to recycle or discard it. Furthermore, we find that attachment
and resource input (i.e., money, time and effort) moderate the effect of boredom
on decisions regarding disposal methods. The results add to our understanding of
emotion‐laden disposal by revealing the role of boredom in clothing disposal. Finally,
our findings call for the collective efforts of consumers, retailers, campaigners and
policymakers to break away from an increasingly extravagant and wasteful culture of
clothing consumption.
KEYWORDS
boredom, clothing disposal, mixed methods, postpurchase emotion, sustainability
Second, a change in trends illustrates cases in which the garment to disposal, using methods that facilitate extended use of clothing
has become outdated to be interesting; this category was the most such as giving away to family or friends, selling or donating (Bianchi
frequently cited cause for feeling boredom. Participants described out‐ & Birtwistle, 2010; Jacoby et al., 1977; Koch & Domina, 1999;
dated clothes to be “unsophisticated” (case 11, case 13), “rather old Laitala, 2014). It should be noted that the current study labels such
and tedious” (case 10) and “unfashionable” (case 11). One participant methods as recycling (as explained in the Conceptual Background).
mentioned that “It (the clothing) feels old. Even within one year, the The relationships between boredom and disposal intentions are hy‐
trend definitely changes” (case 10). The results reaffirmed the findings pothesized as below.
from previous research that shifts in fashion trends can make pos‐
sessed clothing look boring (Coskuner & Sandicki, 2004; Laitala, 2014). H2a: Boredom with clothing in possession will decrease
Third, the decreased social fit includes cases in which participants retention intention.
grew bored of their clothing due to newfound social inappropriate‐
ness, resulting from changes in their age or social status. One partici‐ H2b: Boredom with clothing in possession will increase
pant remarked that “I once wore that skirt to the company after I got recycling intention.
employed, but it looked quite short (inappropriate) and little childish
when I saw in the mirror. I think that is why I did not wear that skirt this H2c: Boredom with clothing in possession will increase
year … my preference (for the skirt) dropped compared with the past” discarding intention.
(case 15). Another participant mentioned that “I do not want to wear
it somehow because my social status changed” (case 7). This result
resonates with previous findings that emphasize the identity‐signal‐
3.2.3 | Moderating factors: Attachment and
ling role of clothing (Belk, 1988; Berger & Heath, 2007; Guy & Banim,
resource input
2000; Kleine, Kleine III, & Allen, 1995; Latzke & Hostetter, 1968).
Finally, a purchase of new clothing can underwhelm existing During the interviews, participants also mentioned other factors
clothes to look boring. One participant said, “I seek for trendy looks such as attachment, monetary value, time and effort for influencing
that change each season, so I am unlikely to wear clothes that I their decisions on choosing disposal method. This information led us
bought even one year ago” (case 10). Another respondent remarked to speculate the potential role of these factors as moderators in the
that “When I purchase new clothes, the existing clothes are rela‐ hypothesized relationships. Researchers have noted that disposal
tively ignored” (case 16). Consumers seek variety in clothing and decisions are influenced by Product‐, situational‐ and individual‐re‐
have an insatiable demand for new acquisitions (Voss et al., 2010). lated factors (De Young, 1986; Jacoby et al., 1977). For example,
This finding suggests that newly purchased clothes can lead to bore‐ Lee, Ko, Lee, and Kim (2015) revealed that consumers consider both
dom towards already‐owned clothes. Based on these interview re‐ relational and financial switching costs when choosing a disposal
sults, we propose the following: method. Therefore, we incorporated attachment and monetary and
nonmonetary inputs (i.e., time and effort) to the research model to
H1a: The oldness of clothing in possession will lead to better understand the effect of boredom on disposal behaviour (See
boredom with the clothing. Figure 1).
Drivers of Disposal
Boredom
Boredom Intentions
Resource
Input
with; in particular, individuals who have strong connections to H4a: Boredom with clothing in possession will decrease
the clothes will have higher intentions to keep or dispose of those retention intention to a lesser extent for consumers who
items by gifting, donating and selling. This argument leads to the invested a large (vs. small) amount of resources in the
following research hypotheses. clothing.
H3a: Boredom with clothing in possession will decrease H4b: Boredom with clothing in possession will increase
retention intention to a lesser extent for consumers who recycling intention to a greater extent for consumers who
have high (vs. low) attachment to the clothing. invested a large (vs. small) amount of resources in the
clothing.
H3b: Boredom with clothing in possession will increase
recycling intention to a greater extent for consumers who H4c: Boredom with clothing in possession will increase
have high (vs. low) attachment to the clothing. discarding intention to a lesser extent for consumers who
invested a large (vs. small) amount of resources in the
H3c: Boredom with clothing in possession will increase clothing.
discarding intention to a lesser extent for consumers who
have high (vs. low) attachment to the clothing.
4 | Q UA NTITATI V E PH A S E
Resource input
4.1 | Method
Consumers invest both monetary and nonmonetary (i.e., time and
effort) resources when making purchase decisions (Holbrook & The second, quantitative phase aimed to confirm the structure of
Hirschman, 1982). In their framework of experiential views of con‐ the drivers of boredom and test the hypothesized relationships
sumer behaviour, Holbrook and Hirschman (1982) reasoned that not developed in the qualitative phase. The surveys were completed
only money but also time should be considered as consumer inputs by consumer panels of an online survey company in South Korea
and labelled as “resources” (p. 133). As such, this research labels both during seasonal transition from summer to fall. Participants in the
monetary and nonmonetary resources invested to acquire the cloth‐ study were 300 national consumers ranging in age from 20s to 40s
ing, such as money, time and effort, as resource input. Specifically, (Mage = 35). We used a stratified sampling method to ensure even
resource input encompasses the price paid at the point of purchase distributions of age and gender groups. Participants were first asked
and the time and effort spent for searching information, compar‐ to describe a specific clothing item (i.e., outwear, tops, bottoms,
ing alternatives, reserving the product and making the purchase suits, dresses or others; excluding clothes that participants wear at
decision (Bloch, Sherrell, & Ridgway, 1986; Holbrook & Hirschman, home) not worn in the preceding spring/summer. Next, they rated
1982). the measures of the study variables.
Previous research revealed that the amount of resources in‐ Measures of drivers of boredom were created based on the in‐
vested in purchasing clothing significantly affects disposal methods depth interviews data collected in the qualitative study. Those in‐
(Birtwistle & Moore, 2007; Lee et al., 2015). For example, consum‐ cluded two items (“old” and “worn‐out”) for “the oldness of clothing”,
ers kept or donated an expensive clothing instead of throwing it one item for “a change in trends” (“out of date”), two items for “a de‐
away, although they no longer wore it (Bianchi & Birtwistle, 2010; creased social fit” (“do not fit my age” and “not suitable to my role”)
Bye & McKinney, 2007; Koch & Domina, 1999; Morgan & Birtwistle, and two items for “a purchase of new clothing” (“replacement pur‐
2009). Hence, we posit that individuals who devoted significant chased” and “new and different clothes purchased”). In measuring
amounts of resources such as money, time and effort are more likely boredom, we asked the extent to which participants felt “bored”, “te‐
to retain or recycle rather than discard clothing items with which dious” and “tired of” the clothing (Kim & Joung, 2010). Attachment
they are bored. was measured by five items adapted from the brand‐self connection
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KWON et al.
dimension of brand attachment scale (Park, MacInnis, Priester, p = .245]; however, participants indicated different levels of bore‐
Eisingerich, & Iacobucci, 2010), which measured the extent to which dom towards owned clothing among age groups [F(2, 294) = 6.607,
the participants felt emotionally and cognitively connected to the p = .002]. Post hoc comparisons using Bonferroni correction in‐
clothing. To assess resource input, we used seven items adapted from dicated that participants in their 40s were more bored with their
prior studies (Choi & Lee, 1998; Park & Zhang, 2005). Specifically, we clothing item (M = 4.38) compared with those in their 20s (M = 3.97,
asked to what extent participants invested money, time and effort p < .001).
(e.g., searching information, comparing alternatives and seeking ad‐
vice) to purchase the clothing. Intentions on three disposal methods
4.2 | Results
(i.e., retention, recycling and discarding intention) were measured by
items adapted from Bianchi and Birtwistle (2010) and Jacoby et al.
4.2.1 | Drivers of boredom
(1977). All items were rated on a 7‐point scale (1 = strongly disagree,
7 = strongly agree). See Table 1 for all measures. Principal component analysis and exploratory factor analysis were
To examine whether participants’ feelings of boredom towards conducted to validate the four drivers of boredom identified in the
their clothing differed according to their gender and age, a two‐way qualitative phase. Principal component analysis yielded a three‐fac‐
analysis of variance (ANOVA) was conducted. The results revealed tor solution (77.12% of total variance explained) based on the ex‐
that the interaction effect of gender and age was not significant [F(2, amination of eigenvalues (>1) and scree plot. This result was further
294) = 1.584, p = .207]. In addition, there was no difference in bore‐ confirmed by parallel analysis (Hayton, Allen, & Scarpello, 2004).
dom levels between female and male participants [F(1, 294) = 1.358, After determining the number of factors needed, factor analysis
using the maximum likelihood method with varimax rotation con‐ t(296) = 1.98, p < .05], whereas attachment did not moderate the
firmed the three‐factor structure; a significance test of the num‐ effect of boredom on recycling intention [β = .08, t(296) = 1.50,
ber of factors (p = .308) showed that three factors were sufficient. p = .134] and discarding intention [β = .05, t(296) = .27, p = .790]
Specifically, items 1, 2 and 3 were loaded on factor 1 (oldness of (See Table 2 and Figure 2).
clothing); items 4 and 5 were loaded on factor 2 (decreased social To decompose the interaction, we proceeded with simple slope
fit); and items 6 and 7 were loaded on factor 3 (purchase of new analysis of boredom for high and low attachment groups (i.e., 1
clothing) (See Table 1). The results suggested that measurement standard deviation above and below the mean level of attachment)
items of “oldness of clothing” and “change in trends” merge into a (Cohen, West, & Aiken, 2003). There was a negative relationship
single factor, conceivable in that those factors share “oldness” in aes‐ between boredom and retention intention for both individuals with
thetic perspective. Therefore, “oldness of clothing” and “change in high attachment [β = –.23, t(296) = –3.11, p < .01] and individuals
trends” were integrated into one factor labelled as “oldness of cloth‐ with low attachment [β = –.41, t(296) = –6.13, p < .001]. However,
ing” and the hypothesis regarding the effect of change in trends on the magnitude of the relationship between boredom and retention
boredom (H1b) was removed accordingly. intention was smaller for individuals with high attachment. As hy‐
Subsequently, confirmatory factor analysis was conducted with pothesized (H3a), boredom decreased retention to a lesser extent
three factors. Results yielded satisfactory fit and proper levels of valid‐ for consumers with high attachment to the clothing; however, at‐
ities [χ2 = 26.935 (df = 12, p < .01), GFI = .978, TLI = .963, CFI = .979, tachment did not moderate the effect of boredom on recycling and
RMSEA = .065]. Factor loadings for all items were significant and ex‐ discarding intentions, rejecting H3b and H3c.
ceeded .70 besides one item regarding social fit (“does not fit my role/
status”, λ = .515); however, we decided to keep the measure because Resource input
its factor loading exceeded the threshold of .40. The average variance The same analyses procedure with testing the moderating effect of
extracted (AVE) for each construct exceeded .50 and construct reli‐ attachment was used to test H4. The boredom and resource input in‐
ability values of the latent variables were above .70, confirming the teraction was significant on recycling intention [β = .17, t(296) = 3.16,
convergent validity (Hair, Black, Babin, Anderson, & Tatham, 2010). In p < .01] and discarding intention [β = .20, t(296) = 3.23, p < .001], but
addition, AVEs exceeded the squared correlation coefficients for all not on retention intention [β = .08, t(296) = 1.98, p = .152]. Simple
constructs, verifying the discriminant validity (Hair et al., 2010). slope analysis showed that boredom increased recycling intention
To test H1, boredom was regressed on oldness of clothing, de‐ for individuals who invested a large amount of resources [β = .41,
creased social fit and purchase of new clothing. The model was signif‐ t(296) = 5.37, p < .001], but not for individuals who expended a small
icant, F(3, 296) = 23.67 (p < .001), R2 = 23.67, and all three predictors amount of resources [β = .11, t(296) = 1.72, p = .087]. Thus, H4b was
had positive and significant effects on boredom. Thus, H1a, H1c and confirmed.
H1d were confirmed (note that H1b was removed). Specifically, pur‐ Surprisingly, the effect of boredom on discarding intention was
chase of new clothing had the largest effect on boredom [βold = .18, stronger for consumers who invested a large amount of resources,
t(296) = 3.02, p < .01; βsocial = .19, t(296) = 3.34, p < .001; βnew = .21, compared with those who invested a small amount of resources,
t(296) = 3.62, p < .001]. when purchasing the clothing item [large resource input: β = .49,
t(296) = 6.27, p < .001 vs. small resource input: β = .18, t(296) = 2.66,
p < .01]. Thus, H4c was rejected (See Table 3, Figures 3 and 4).
4.2.2 | Boredom and disposal intentions
To test H2, simple regression models with boredom as a predictor
variable and each disposal intention (retention, recycling and dis‐ 5 | D I S CU S S I O N A N D I M PLI C ATI O N S
carding intention) as dependent variables were tested. Boredom
decreased retention intention [β = –.28, t(298) = –4.99, p < .001], Especially relevant in today's culture of hyper consumerism, bore‐
increased recycling intention [β = .29, t(298) = 5.24, p < .001] and dom is a common barrier to acquiring lasting enjoyment from con‐
increased discarding intention [β = .32, t(298) = 5.89, p < .001]. sumption. This research examined the potential factors that lead to
Therefore, H2a, H2b and H2c were confirmed. boredom felt towards one's clothes and consumer proclivities to‐
wards the various methods of disposing of such clothes. In addition,
we explored whether attachment and resource input influence the
4.2.3 | Moderating effects of attachment and
effect of boredom on disposal behaviour.
resource input
Attachment
5.1 | Theoretical implications
Hierarchical regression analysis was used to test the moderating ef‐
fects of attachment (H3), wherein main effects were entered into The results of the present research further our understanding
the model on the first stage and a mean centred interaction term was of boredom experienced with clothing and emotion‐laden cloth‐
entered on the second stage. The results revealed that attachment ing disposal behaviour. First, our results reveal that the oldness
moderates the effect of boredom on retention intention [β = .11, of clothing, decreased social fit and purchase of new clothing all
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KWON et al.
TA B L E 2 Hierarchical multiple regression analyses testing the moderating role of attachment on the effect of boredom on disposal
intentions
Dependent variables
Independent variables B SE B β B SE B β B SE B β
Step 1
Boredom −.325*** .065 −.278 .295*** .056 .290 .263*** .066 .226
2
R at this step .077 .084 .051
2
F for change in R 24.860*** 27.434*** 16.015***
Step 2
Boredom −.388*** .063 −.331 .240*** .055 .237 .205** .064 .176
Attachment .335*** .062 .294 .290*** .053 .293 .313*** .063 .275
2
R at this step .161 .168 .124
F for change in R2 29.619*** 29.682*** 24.787***
Step 3
Boredom −.375*** .063 −.320 .250*** .055 .245 .211** .065 .181
Attachment .335*** .061 .294 .289*** .053 .293 .312*** .063 .275
Boredom × attachment .072* .036 .106 .047 .032 .080 .036 .037 .053
R2 at this step .172 .174 .127
F for change in R2 3.967* 2.257 .915
Note: Boredom and attachment were mean centred before entering analysis.
*p < .05; **p < .01; ***p < .001.
5
2015). However, it should be noted that these drivers of boredom
4 can be interconnected with each other; for example, a social fit of
3.49
the clothing is likely to change over time, which may also reflect
3 2.86 fashion changes and wear and tear of the clothing.
In addition, this research underscores the importance of bore‐
TABLE 3 Hierarchical multiple regression analyses testing the moderating role of resource input on the effect of boredom on disposal intentions
Dependent variables
Independent variables B SE B β B SE B β B SE B β
Step 1
Boredom −.325*** .065 −.278 .295*** .056 .290 .263*** .066 .226
R2 at this step .077 .084 .051
F for change in R2 24.860*** 27.434*** 16.015***
Step 2
Boredom −.381*** .064 −.325 .239*** .054 .235 .199** .064 .171
Resource input .375*** .078 .262 .376*** .067 .303 .430*** .078 .301
2
R at this step .143 .173 .138
F for change in R2 22.948*** 31.815*** 3.127***
Step 3
Boredom −.367*** .065 −.314 .263*** .054 .260 .234*** .063 .200
Resource input .359*** .079 .251 .347*** .066 .280 .390*** .077 .273
Boredom × resource .070 .049 .078 .129** .041 .167 .177*** .048 .199
input
R2 at this step .149 .200 .177
2
F for change in R 2.052 10.027** 13.845***
Note: Boredom and resource input were mean centred before entering analysis.
*p < .05; **p < .01; ***p < .001.
7 7
Small Resource Input Small Resource Input
Large Resource Input Large Resource Input
6 6
Discarding Intention
Recycling Intention
5 5
4.42
4 4 3.83
3.52
3 2.83 3 2.60
2.43
1.94
2 2
1.20
1 1
Low High Low High
Boredom Boredom
F I G U R E 3 The effect of boredom on recycling intention for F I G U R E 4 The effect of boredom on discarding intention for
small versus large resource input groups small versus large resource input groups
of parting themselves from the clothes they possessed (Lastovicka assumed subsequent users would make greater use of the clothing
& Fernandez, 2005). Thus, they may not have been ready to recycle if they recycled it rather than keeping it (Roster, 2001). In contrast
or discard, which would involve physical severance of the clothes. to our assumption that consumers would be less inclined to discard
The moderating effects of resource input were different from bored‐of clothing if they invested a large amount of resources, they
our expectations. That is, a large amount of resources enhanced the indicated even higher discarding intention for such clothing.
intention to recycle and discard the clothes consumers were bored Lastly, the current study contributes to the diversity of the meth‐
with but did not affect the retention intention of these clothes. odological approach in the field using a mixed methods approach.
Perhaps consumers perceived retention as an unnecessary waste of While growing in several disciplines, the use of mixed methods has
closet space. As consumers are likely to make efficient use of cloth‐ been limited in business or clothing disciplines (Harrison, 2013;
ing when investing a greater amount of resources, they might have Laitala, 2014). This research adopted a sequential, exploratory
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KWON et al.
design in which categories and themes were first derived from quali‐ consumers can consult professional wardrobe stylists who may help
tative data and then were tested with quantitative data. them to better use their existing clothes or to learn novel ways to
coordinate their clothes.
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