630-02080-01 01.01 8.4 SBC Q21 Getting Started

QUANTiX™ Session Border Controller (SBC)
Q21 Getting Started Guide
Provides instructions for preparing, unpacking,

rackmounting, cabling, and powering on the
QUANTiX Session Border Controller (SBC) in simplex
and high-availability (HA) configurations on Q21 servers
QUANTiX SBC Software Release 8.4
630-02080-01
Document Revision: 01.01
June 11, 2014
Copyright © 2014 GENBAND. All rights reserved. Use of this documentation and its contents is subject to the terms
and conditions of the applicable end user or software license agreement, right to use notice, and all relevant
copyright protections.
GENBAND, the GENBAND corporate logo and tagline, and certain of GENBAND's product and solution
names are registered trademarks of GENBAND and its affiliates.
While the information in this document is believed to be accurate and reliable, except as otherwise
expressly agreed to in writing GENBAND AND/OR ITS LICENSORS PROVIDES THIS DOCUMENT "AS
IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The
information and/or products described in this document are subject to change without notice.
THE INFORMATION CONTAINED HEREIN IS THE PROPERTY OF GENBAND OR ITS LICENSORS

AND MUST NOT BE DISCLOSED, OTHER THAN TO EMPLOYEES OF GENBAND OR CUSTOMERS
WITH NEEDTO-KNOW, WITHOUT THE PRIOR WRITTEN CONSENT OF GENBAND OR ITS
LICENSORS. THE INFORMATION MUST NOT BE DISCLOSED TO SUBCONTRACTORS OR
REGULATORY AUTHORITIES. GENBAND MUST BE NOTIFIED OF ANY REQUEST OR ORDER FOR
DISCLOSURE PRIOR TO SUCH DISCLOSURE.
Table of Contents
••••••
1 New in this document..................................................................... 5

1.1 Document revision 01.01 - June 11, 2014 .......................................................... 5
2 About This Guide............................................................................ 7

2.1 Document and syntax conventions..................................................................... 8
2.2 Related documents .............................................................................................. 8
2.3 Safety warnings..................................................................................................... 9
2.4 Contacting Customer Support ............................................................................ 9
3 Getting Started.............................................................................. 11
3.1 Preparing for installation.................................................................................... 12
3.2 System setup worksheet ................................................................................... 13
3.3 Unpacking ........................................................................................................... 13
3.4 Rack mounting the server .................................................................................. 14
3.4.1 Four-post slide rail mount .......................................................................... 14
3.4.2 Two- or four-post hard mount .................................................................... 16
3.5 Port configuration .............................................................................................. 17
3.6 Front panel controls and display ...................................................................... 18
3.7 Configuring cables ............................................................................................. 19
3.7.1 Simplex configuration ................................................................................. 19
3.7.2 High-availability configuration ................................................................... 20
3.8 Powering on and initial configuration .............................................................. 21
3.8.1 Powering on ................................................................................................. 21
3.8.2 Connecting to the server ............................................................................ 21
3.8.3 Assigning IP addresses .............................................................................. 21
3.8.3.1 Configuring the RMM4 remote management port (optional)...................... 22
3.8.3.2 Configuring the management, signaling and control interfaces ............... 23
3.8.4 Domain Name System (DNS) ...................................................................... 27
3.8.4.1 Disabling forwarding and caching in DNS .................................................. 28
3.9 QUANTiX SBC software installation ................................................................. 28
QUANTiX SBC Q21 Getting Started Guide 3

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4 QUANTiX SBC Q21 Getting Started Guide
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New in this document
1
This chapter summarizes changes made in this document since it was last issued. The
changes are organized by document revision, with the most recent revision listed first.
1.1 Document revision 01.01 - June 11, 2014

This document is new and applies to QUANTiX Session Border Controller (SBC) Q21 servers
that run QUANTiX SBC software.

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Document revision 01.01 - June 11, 2014
New in this document

630-02080-01 01.01 June 11, 2014
About This Guide
2
This guide provides instructions for unpacking, rack mounting, cabling, and powering on your
GENBAND QUANTiX SBC Q21 server and its initial setup.
Although you do not need prior knowledge of the Q21 server platform, you should have a:
• Working knowledge of command-line operated systems.

• Strong familiarity with IP networking terminology, theories, and practices.
• Firm understanding of the network environment at your site, including configuration
specifications.
At a minimum, you must be familiar with basic network configuration and IP management
concepts. Read all instructions before starting.

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Document and syntax conventions
About This Guide
2.1 Document and syntax conventions

The following table describes the document and syntax conventions used in this document.
Table 1: Typographical conventions
Convention Description
monospace Indicates commands and keywords that are entered literally as shown.
bold Indicates key combinations, menu names, field names, and tab names.
italic Indicates new terms and document titles.
<parameter_name> Indicates parameters for which you supply values.
2.2 Related documents

The following documents provide additional information about the QUANTiX system:
• QUANTiX Session Border Controller (SBC) What’s New in Documentation

• QUANTiX Session Border Controller (SBC) Installation Guide
• QUANTiX Session Border Controller (SBC) Upgrade Guide
• QUANTiX Session Border Controller (SBC) Product Description
• QUANTiX Session Border Controller (SBC) Feature Descriptions
• QUANTiX Session Border Controller (SBC) Operations Guide
• QUANTiX Session Border Controller (SBC) Release Notes

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Safety warnings
About This Guide
2.3 Safety warnings

Warning and caution symbols appear throughout this guide. Proceeding beyond any of the
following symbols without fully understanding and complying with the indicated conditions
could cause personal injury and/or damage to the equipment:
WARNING
The warning symbol warns you of a hazard. Incorrectly performed procedures

may harm you.
CAUTION
The caution symbol advises against performing actions that could damage
the equipment or produce inaccurate data.
2.4 Contacting Customer Support

Use your GENBAND-authorized Sales and Support partner as your primary support contact.
Otherwise, contact GENBAND Customer Support using the GENBAND website or by phone.
Table 2: Contacting Customer Support
Reason Contact
For Customer Support to: Go to www.genband.com/services/customer-support-login

• Enter a trouble ticket Log into the Customer Portal using the username/password
provided by GENBAND.
• Receive immediate assistance
on a critical issue Or, call: +1.866.GENBAND (+1.866.436.2263)
• Access software +1.512.682.5200 (outside the Continental US)
Download customer documentation Go to www.genband.com/services/customer-support-login

Log into the Customer Portal using the username/password
provided by GENBAND.
Click the Document Center button.
Request a customer login Go to www.genband.com/services/customer-support-login

Click the “submit an access request here” link.

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Contacting Customer Support
About This Guide

630-02080-01 01.01 June 11, 2014
Getting Started
3
This section provides instructions for unpacking, rackmounting, cabling, and powering on your
GENBAND QUANTiX Q21 Session Border Controller (SBC) system, and its initial setup.
In this section:
• "Preparing for installation" on page 12

• "Rack mounting the server" on page 14
• "Port configuration" on page 17
• "Configuring cables" on page 19
• "Powering on and initial configuration" on page 21
• "QUANTiX SBC software installation" on page 28

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Preparing for installation
Getting Started
3.1 Preparing for installation

This section describes the prerequisite information and equipment needed to set up your Q21
server(s). Here’s what you need.
• Licenses for your features (received via email)

• Computer with serial console connection or monitor/keyboard combination
• Cabinet with standard depth size for up to 24”, or optional depth size for up to 34”
• Serial cable (for serial console connection or monitor/keyboard combination)
• Appropriate Ethernet or fiber cables. The number of cables you will need depends on
how your network is configured. See Table 3 on page 12 for the number of cables and
ports required for each type of configuration.
• For a simplex configuration, a single server, you’ll need up to 5 cables and
corresponding switch ports.
• For a high-availability (HA) configuration, a redundant pair of servers, you may
need up to 11 cables and 10 corresponding switch ports. The extra cable is for
the heartbeat connection between the two servers.
• If you use the optional remote management network you will need 1 additional
cable for each server you connect to the network.
• Completed "System setup worksheet" on page 13 for use at application
software installation
• Phillips screwdriver
• Internet access (optional)
Table 3 Public and private network configuration requirements
Number of switch Number of Ethernet/fiber

Configuration
ports required cables required
Dual Network (Public and Private)
Simplex 5 5
High Availability 10 11
Single Network (Public or Private)
Simplex 3 3
High Availability 6 7

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System setup worksheet
Getting Started
3.2 System setup worksheet

Before you begin, use the following system setup worksheet (Table 4 on page 13) to record
information you will need when setting up your Q21 servers. If your servers are in an HA
configuration, you must include information for both the primary and secondary systems. If you
have a single Q21 server, then the “secondary” values are not needed. Before you set up your
system, gather the following information.
Table 4 System setup worksheet
Configuration Setting
Gateway IP address
Time zone
NTP server IP address/FQDN
DNS server IP address
Primary System Secondary System
Primary system Secondary system

(host) name (host) name

management IP address management IP address

management netmask management netmask
Primary system root Secondary system root

user password user password
3.3 Unpacking
Examine the contents and validate your packing list. Inspect the server for visible signs of
damage. If damage is detected, contact the distributor. For safety warnings and notices refer
to the enclosed safety warnings.
When finished, continue with "Rack mounting the server" on page 14.

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Rack mounting the server Four-post slide rail mount
Getting Started
3.4 Rack mounting the server

This section describes how to rack mount your server. There are two types of rack
mounting configurations:
• Four-post slide rail mount

• Two- or four-post hard mount
3.4.1 Four-post slide rail mount

Use this type of rack mount if you are placing your server in a data center cabinet rack. Lift and
carefully place your server onto a stable work surface. Then, using the parts from your server
box, follow these general steps.
NOTE: Two people are required to carry the server and place it into the rack rails.
To rail mount the server:
1. Find the rail kit, which contains two slide rails, and attach slides to the server.
Figure 1: Attach slides to server
2. Attach the rails to the rack post by either clipping them in or screwing them in. If holes
in the rack posts are square, clip in the rails. If the holes are round or too small for clips,
remove the clips from the rails and screw them (rails) into the rack posts.

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Rack mounting the server Four-post slide rail mount
Getting Started
Figure 2: Attach rails to rack
3. Make sure the rails are aligned correctly and pull out when finished.
4. Two people are required to carry the server and place it into the rack rails. Lock each
side into position.
Figure 3: Slide server into rack
5. Lift up the green tabs on the rack rails and slide the server in. Ensure server is secure.
Label the server.
6. Continue with cabling procedures found in "Port configuration" on page 17.

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Rack mounting the server Two- or four-post hard mount
Getting Started
3.4.2 Two- or four-post hard mount

Use this rack mount for NEBS installations, or if you are unable to use the four-post slide rail
mount. Lift and carefully place your server onto a stable work surface. Then, using the parts
from your server box, and Figure 4 below, follow these general steps.
NOTE: Two people are required to carry the server and place it into the rack.
To hard mount the server:
1. Open the rail kit, which contains server brackets, rear brackets, L brackets (for two-
post rail rack mount), and a fastener pack (screws, handle spacers, nut bars, and
server disks).
2. Remove server handles, if attached.
3. Attach server bracket to server in front-mount position, using the screws provided.
4. Similarly, attach second server bracket to the other side, using the screws provided.
Figure 4: Two- or four-post hard mount
5. Attach server disks to the back end of the QUANTiX SBC, one on each side.
6. If needed, attach a nut bar inside both rear rack posts. Do not completely tighten the
screws; keep them loose enough to insert the rear brackets into the posts.
7. Insert rear brackets between nut bars and rack posts, one on each side. Firmly tighten
the screws.
8. When both brackets are securely attached, place your server into the rack. Lift the
server, with the front facing you. Position the server disks into the rear brackets. This
is a two-person task.
9. Slide it towards the rear of the rack posts until the front of the server brackets contact
the front rack posts.

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Port configuration Two- or four-post hard mount
Getting Started
10. Attach server brackets to front of rack posts, using nut bars provided. Do this for
both sides.
11. Test to ensure that the server is secure in the rack and then label the server.
12. Continue with cabling procedures found in "Configuring cables" on page 19.
3.5 Port configuration

Figure 5 shows the location of the ports on the rear of the server and Table 5 describes the
recommended port configurations.
Figure 5: QUANTiX SBC Q21 rear panel port labeling
Table 5: Port configurations
Connection or port Type Connection
Telco Alarms Serial port Connects to the telco alarm system for monitoring
system errors.
Video Serial port Allows external system monitoring and limited

management, such as logs and power resets.
eth0 Ethernet port Management port
eth1 Ethernet port Primary system in high-availability configuration; for

heartbeat and database replication, and for
connecting high-availability systems.
eth2, eth3 Ethernet port Used for signaling
eth4 Ethernet port Secondary system in high availability configuration; for

heartbeat and database replication, and for bonded
control interfaces.
eth5, eth6, eth7 Ethernet port Reserved for future use
RMM4 Ethernet port Used for remote management
hk0,0 | hk0,1 | hk0,2 | hk0,3 Media port Media ports
USB Sockets USB port USB ports used for connecting a keyboard and
mouse.

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Front panel controls and display Two- or four-post hard mount
Getting Started
3.6 Front panel controls and display

The following figure shows control switches and status LEDs that appear on the front of the
Q21 server. The table that follows lists each control or display by number.
Figure 6: QUANTiX SBC Q21 front panel controls
Table 6: Front panel controls
Number in Figure Switch or LED
1 Power button
2 System reset button
3 System status LED
4 Fan status LED
5 Critical alarm
6 Major alarm
7 Minor alarm
8 Power alarm
9 Hard disk drive (HDD) activity LED
10 Network interface controller (NIC) activity LED
11 Chassis ID button
12 Non-maskable interrupt (NMI) button

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Configuring cables Simplex configuration
Getting Started
3.7 Configuring cables

This section describes cabling procedures for both simplex and high-availability (HA)
configurations. Follow the procedure that is appropriate for your system:
• Simplex configuration
• High-availability configuration
3.7.1 Simplex configuration

For a simplex configuration, which consists of a single QUANTiX SBC Q21 server, use the
following procedure.
CAUTION
Do not turn on the server until following the procedures in
"Powering on" on page 21.
1. Using Table 3 on page 12, determine the number of cables and switch ports needed,
based upon whether any signaling or RTP media need to be on a public, private, or
dual public/private network.
2. Read through the port usage descriptions in Table 5 on page 17. Decide which ports
you are using. Refer to Figure 5 to see where these ports are located.
3. Plug in one end of cable to eth0 port, the other end into a switch. This cable is required.
4. Do not plug in any cable for eth1.
5. Plug in the end(s) of cable(s) to either/both ports eth2 or eth3, and the other end(s) to
a switch(es). This cable(s) is used for signaling.
6. Do not plug in any cable to eth4.
7. For the media card, plug in the end(s) of cable(s) to media ports hk0,0, hk0,1, hk0,2,
and/or hk0,3, and the other end(s) into a switch(es). The number of media ports used
depends on whether your network is public, private, or a combination of both.
8. If you configure the remote management network plug in one end of cable to RMM
port, the other end into a switch. See "Configuring the RMM4 remote management port
(optional)" on page 22 for more information.
9. After all cables are plugged in, connect to either a computer with a serial console
connection or a monitor/keyboard combination.
10. Plug in the server to a power cable and power supply.
11. Continue with "Powering on and initial configuration" on page 21.

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Configuring cables High-availability configuration
Getting Started
3.7.2 High-availability configuration

This section describes the procedure for configuring two QUANTiX SBC Q21 servers (primary
and secondary) for a high-availability configuration.
CAUTION
Do not turn on either server until following the procedures in "Powering
on and initial configuration" on page 21.
1. Designate which is the primary and which is the secondary server.

2. Using Table 3 on page 12, determine the number of cables needed, based upon
whether any signaling or RTP media need to be on a public, private, or dual public/
private network.
3. Read through the port usage descriptions in Table 5 on page 17. Decide which ports
you are using. See Figure 5 to see where these ports are located on the media
processor card.
4. For each server, plug in one end of cable to eth0 port, the other end into a switch.
This cable is required.
5. Plug in one end of cable to eth1 of the primary server, the other end into eth1 of the
secondary server. This cable is required. At this point, the servers are connected to one
another.
6. Both servers: Plug in one end of cable to either/both ports eth2 or eth3, and the other
end(s) to a switch. This cable(s) is used for signaling.
7. Both servers: use eth4 for a bonded control interface.
8. Both servers: For the media cards, plug in the end(s) of cable(s) to media ports hk0,0,
hk0,1, hk0,2 and/or hk0,3, and the other end(s) into a switch(es). The number of media
ports used depends on whether your network is public, private, or a combination of
both.
9. For each server, if you configure the remote management network plug in one end of
cable to RMM port, the other end into a switch. See "Configuring the RMM4 remote
management port (optional)" on page 22 for more information.
10. After all the cables are plugged in, connect to either a computer with a serial console
connection or a monitor/keyboard combination.
11. Plug in each server to a power cable and power supply.
12. Go to "Powering on and initial configuration" on page 21.

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Powering on and initial configuration Powering on
Getting Started
3.8 Powering on and initial configuration

This section describes the steps needed to power on your QUANTiX SBC Q21 server(s), and
to configure IP addresses and host names, after physical setup is complete.
3.8.1 Powering on
To power on the server:
1. Plug in monitor (if using) to the power supply and into the primary Q21 server.
2. Press the power button on the front panel to turn on the server. Startup takes
approximately five minutes.
3. For the secondary HA server, repeat the previous steps.
When the server (or servers) have been powered on, the physical setup is complete.
3.8.2 Connecting to the server

Use a terminal emulator such as PuTTY to connect to the serial monitor port on the server.
Set the following parameters within the emulator to enable communication with the server: 8
data bits, no parity, 1 stop bit, 9600 baud and no flow control.
Once connected login as “root” using the password for your system given to you by
GENBAND.
3.8.3 Assigning IP addresses

The server is typically connected to several different kinds of networks:
• Management—A private network used for administrative control and provisioning.

• Control—A dedicated network used with high-availability (HA) configurations for
exchanging synchronization and failover data.
• Signaling—One or two protected service networks used for the exchange of call setup
data. Signaling networks may consist of many virtual networks or VLANs layered on
top of a single link.
• Media—One or two distinct service networks used for the exchange of voice data. Like
signaling networks, VLAN layering can be used.
• Remote Management—An optional private network used for administrative
monitoring.
Consider your specific network environment to determine the appropriate IP addresses to use
for the server’s ethernet interfaces. This must be done for both servers in an HA configuration.

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Powering on and initial configuration Assigning IP addresses
Getting Started
3.8.3.1 Configuring the RMM4 remote management port (optional)
The server comes equipped with the Intel RMM4 module. Accessing this module provides
capabilities such as system information, server health, configuration and remote control.
To configure the RMM4 IP address for the optional use of remote management support use
the following command:
ipmiutil lan -L 3 -e -f 3 -I <RMM4-ip-address> -S <mask> -G <gateway>

-u <account> -p <password>
where: <RMM4-ip-address>, <mask> and <gateway> respectively specify the port
IP address and netmask, and the IP gateway.
<account> and <password> specify the account user name and password.
For example, this command configures the RMM4 with the following network settings:
• Network address = 10.255.255.2
• Netmask = 255.255.255.252
• IP gateway = 10.255.255.1
• Account = “acctname”
• Password = “$temp” (If special characters are used in the password, it must be
enclosed in single quotes.)
ipmiutil lan -L 3 -e -f 3 -I 10.255.255.2 -S 255.255.255.252
-G 10.255.255.1 -u acctname -p ‘$temp’
To configure a VLAN, use the -h option in the command line.
A user guide for the module is available by searching “RMM4” on the Intel website. Onboard
help can be obtained with the following command:
ipmiutil lan -L 3 -?
To display the current settings of the RMM4 use the following command:
ipmiutil lan -L 3 -r
CAUTION
Use care when executing the ipmi command line and parameters. Errors
in the command format or parameters can result in unpredictable or
undesirable results.

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Getting Started
3.8.3.2 Configuring the management, signaling and control interfaces
When configuring the management port (eth0) use the addresses and netmasks you recorded
in Table 4. For the control ports (eth1 and eth4) used in HA system configuration and signaling
ports (eth2 and eth3), the internal IP addresses listed in the table below are suggested.
Table 7 Suggested control and signaling IP addresses

Primary server port Secondary server port
Port
address address
eth1 169.254.200.1 /30 169.254.200.2 /30
eth2 127.0.1.1 /32 127.0.1.2 /32
eth3 127.0.2.1 /32 127.0.2.2 /32
eth4 (optional) 169.254.201.1 /30 169.254.201.2 /30
NOTE: Do not use 127.0.0.1, which is reserved for local loopback. If you are using GENView-
RSM in your network, the server’s signaling interfaces should not be on the same
network with the GENView-RSM management IP address.
You can configure bonded control links by connecting the two systems with two cables
connected to eth1 and eth4 and bonding the interfaces. The single bond0 interface can then
be assigned to an IP address.
When using bonded control links, the IP address for the combined interface is defined during
installation. Set up the bonded control interface during initial server installation. If you try to
add a bonded control interface after initial installation, it will fail.
NOTE: Do not use the Linux command ifconfig eth1 down to terminate the primary interface.
Using this command will cause both systems in a bonded interface to become active.
To configure the IP addresses you must use YaST. Once you are logged in, start YaST using
this command:
yast lan
CAUTION
Do not use Linux commands such as ifconfig to set up IP addresses
because the addresses will not persist when the system is restarted.
Use YaST to assign the necessary IP addresses to the server interfaces.

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Getting Started
3.8.3.2.1 Navigating within YaST
Use the TAB key to move forward and the Shift+TAB keys to move backward between
selectable items in modules. The arrow keys allow you to move up and down or left and right
within lists. Selectable modules and actions are displayed with a single highlighted letter.
Pressing ALT+highlighted letter together will execute the action or activate a menu item.
3.8.3.2.2 Assigning the management interface and internal IP address
Assign a static management network IP address (eth0). This is usually an address on a secure
LAN that is used to manage and configure the server. This connection is used for SSH,
GENView-RSM, DNS, and other internal network services. Both management interfaces in an
HA configuration must be on the same LAN and sub-network.
The configuration of the server from the factory will be similar to the one shown on the
Overview module of the Network Settings page in Figure 7.
Figure 7: Factory configuration
The server comes pre-configured with an IP address. You must first change the pre-configured
IP address and assign a static management network IP address to the management port
(eth0).
From the Overview module of the Network Settings page follow these steps to configure the
IP address for the management network port.
1. Navigate to the eth0 interface. The description of each interface, including the interface
name, is displayed in the gray information box when an interface is selected.
2. Press the ALT+i keys to select EDIT and configure the interface.
3. In the Network Card Setup dialog verify that Statically assigned IP Address is
selected with an “x” as shown in Figure 8.

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Getting Started
Figure 8: Network Card Setup dialog
4. Navigate to the IP Address field and enter the system management IP address you
recorded in Table 4.
5. Navigate to the Subnet Mask field and enter the system management netmask you
6. Press the ALT+N keys to select NEXT.
Assign the default gateway IP address
Follow these steps to assign an IP address for the default gateway:
1. From the Network Settings page enter the Routing module shown in Figure 9 by
pressing the ALT+u keys.
Figure 9: Routing module
2. Navigate to the Default IPv4 Gateway field and enter the gateway IP address you
3. To exit the module press the ALT+O keys to select OK.

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Getting Started
4. Press the ALT+s keys to enter the Hostname/DNS module shown in Figure 10.
Figure 10: Hostname/DNS module
5. Navigate to the Hostname field and enter the system (host) name you recorded in
Table 4.
6. Navigate to the Domain Name field and enter the management domain name.
7. Navigate to the Name Server 1 field and enter the IP address of your domain server
(127.0.0.1 in the figure example).
8. To exit the module press the ALT+O keys to select OK.
3.8.3.2.3 Assign an IP address for primary server HA control
Follow these steps to assign an HA configuration address (eth1) from the Overview module
of the Network Settings page.
1. Navigate to the eth1 interface.

2. Press the ALT+i keys to select EDIT and configure the interface.
selected with an “x”.
4. Navigate to the IP Address field and enter the IP address. If you wish, you can use the
suggested IP address from Table 7.
5. Navigate to the Subnet Mask field and enter the netmask for the IP address.

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Powering on and initial configuration Domain Name System (DNS)
Getting Started
3.8.3.2.4 Assign IP addresses for signaling interfaces
Follow these steps to assign IP addresses for the signaling interfaces (eth2 and eth3) from the
Overview module of the Network Settings page.

2. Press the ALT+i keys to select EDIT to configure the interface.
suggested IP address from Table 7.
7. For eth3, repeat steps 1 through 6.
3.8.3.2.5 Assign an IP address for secondary server HA control (optional)
Follow these steps to assign an optional HA configuration address (eth4) from the Overview
module of the Network Settings page.

2. Press the ALT+i keys to select EDIT to configure the interface.
suggested IP address from Table 7
3.8.4 Domain Name System (DNS)

The base GBLinux installation includes a pre-configured DNS server. To reduce the number
of name lookups generated by the server, the DNS server is configured as a forwarder, also
known as a name caching server. This means that DNS requests are first handled by the local
server (listening at 127.0.0.1 on the loopback interface). If the resolved address is cached, an
immediate response will be generated. If the request cannot be satisfied locally, it is forwarded
to an external DNS server.

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QUANTiX SBC software installation Domain Name System (DNS)
Getting Started
3.8.4.1 Disabling forwarding and caching in DNS
Under certain circumstances, it may be necessary to disable forwarding/caching in DNS. This

is not recommended for performance reasons.
To disable the forwarding function and local DNS service, disable the DNS named daemon
with the following command:
# chkconfig named off
3.9 QUANTiX SBC software installation

To install the QUANTiX SBC application software, contact your GENBAND-authorized Sales
and Support partner or GENBAND Customer Support for assistance in obtaining the
necessary files. The QUANTiX Session Border Controller (SBC) Installation Guide provides
SBC software installation procedures. Refer to your completed System Setup Worksheet (see
the "Internet access (optional)" on page 12) during application installation.
NOTE: You must immediately change the default password for the root user after installing.

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QUANTiX™ Session Border Controller (SBC)

Q21 Getting Started Guide

Provides instructions for preparing, unpacking,

QUANTiX SBC Software Release 8.4

THE INFORMATION CONTAINED HEREIN IS THE PROPERTY OF GENBAND OR ITS LICENSORS

1 New in this document..................................................................... 5

2 About This Guide............................................................................ 7

QUANTiX SBC Q21 Getting Started Guide 3

1.1 Document revision 01.01 - June 11, 2014

QUANTiX SBC Q21 Getting Started Guide 5

6 QUANTiX SBC Q21 Getting Started Guide

• Working knowledge of command-line operated systems.

QUANTiX SBC Q21 Getting Started Guide 7

2.1 Document and syntax conventions

Table 1: Typographical conventions

italic Indicates new terms and document titles.

<parameter_name> Indicates parameters for which you supply values.

2.2 Related documents

• QUANTiX Session Border Controller (SBC) What’s New in Documentation

8 QUANTiX SBC Q21 Getting Started Guide

2.3 Safety warnings

The warning symbol warns you of a hazard. Incorrectly performed procedures

2.4 Contacting Customer Support

Table 2: Contacting Customer Support

For Customer Support to: Go to www.genband.com/services/customer-support-login

Download customer documentation Go to www.genband.com/services/customer-support-login

Request a customer login Go to www.genband.com/services/customer-support-login

QUANTiX SBC Q21 Getting Started Guide 9

10 QUANTiX SBC Q21 Getting Started Guide

• "Preparing for installation" on page 12

QUANTiX SBC Q21 Getting Started Guide 11

3.1 Preparing for installation

• Licenses for your features (received via email)

Number of switch Number of Ethernet/fiber

Dual Network (Public and Private)

Single Network (Public or Private)

12 QUANTiX SBC Q21 Getting Started Guide

3.2 System setup worksheet

Table 4 System setup worksheet

NTP server IP address/FQDN

DNS server IP address

Primary System Secondary System

Primary system Secondary system

Primary system Secondary system

Primary system Secondary system

Primary system root Secondary system root

QUANTiX SBC Q21 Getting Started Guide 13

3.4 Rack mounting the server

• Four-post slide rail mount

3.4.1 Four-post slide rail mount

To rail mount the server:

Figure 1: Attach slides to server

14 QUANTiX SBC Q21 Getting Started Guide

Figure 2: Attach rails to rack

Figure 3: Slide server into rack

QUANTiX SBC Q21 Getting Started Guide 15

3.4.2 Two- or four-post hard mount

To hard mount the server:

Figure 4: Two- or four-post hard mount