For-Flilp Migration S4HANA Upgrade
For-Flilp Migration S4HANA Upgrade
For-Flilp Migration S4HANA Upgrade
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Technical Proposal for SAP Implementation
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Technical Proposal for SAP Implementation
Statement of Confidentiality
© Copyright 2019
All rights reserved.
Disclaimer
This document contains information proprietary to Phoenix Business Consulting. including but not limited to, services,
methodologies, programs and products. All proprietary information is to be treated as confidential and a trade secret of
Phoenix Business Consulting and is not to be used or disclosed except to recipient’s employees, officers, agents or
contractors engaged in evaluating this document, and who are subject to appropriate written undertakings consistent
with these confidentially and use restrictions. Phoenix Business Consulting retains the intellectual property rights to these
trade secrets. This document is protected under copyright laws as published work of Phoenix Business Consulting.
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Table of Contents
1. Covering letter .............................................................................. 4
2. Executive Summary....................................................................... 5
3. Proposed Solution......................................................................... 6
4. Our Understanding – Scope of Work ........................................... 14
5. Key Functions Brief ............................. Error! Bookmark not defined.
6. Functional Scope Assumptions ............ Error! Bookmark not defined.
7. Application Development Services ...... Error! Bookmark not defined.
8. Project Timeline .......................................................................... 26
9. Implementation Approach and MethodologyError! Bookmark not
defined.
10. Implementation Methodology & Project Management Approach
Error! Bookmark not defined.
11. Roles and Responsibility ..................... Error! Bookmark not defined.
12. Quality Assurance Management ......... Error! Bookmark not defined.
13. TRAINING PLANS ..................................... Error! Bookmark not defined.
14. DATA MIGRATION AND CUT-OVER PLAN ....... Error! Bookmark not defined.
15. TESTING APPROACH ............................ Error! Bookmark not defined.
16. ORGANIZATION CHANGE MANAGEMENT (XXXXX RESPONSIBILITY) ....... Error!
Bookmark not defined.
17. PROJECT CRITICAL SUCCESS FACTORS ........... Error! Bookmark not defined.
18. PROJECT SCOPE ASSUMPTIONS ................... Error! Bookmark not defined.
19. SAP INFRASTRUCTURE ............................. Error! Bookmark not defined.
20. CONCLUSION .............................................................................. 27
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1. COVERING LETTER
Date 18-03-2019
Mr. Armen Pogosov
Supply Chain Manager
XXXXX
Mill 2B-09, P.O box 52311, Hamriyah Free Zone,
Sharjah, UAE
www.astartagroup.com
Dear Sir,
On behalf of Phoenix, we would like to thank you for this opportunity to submit our Technical Proposal
document and our approach in response to your enquiry for Implementation of world class state of
the art Business solution customized for XXXXX business operation as per our discovery meeting
and subsequent workshop on SAP Modules we organized with your respective functional team.
You will find that our recommendations outline an effective and cost-efficient approach to implement
a best-in-class Solutions from SAP as described in this technical proposal document for XXXXX.
We truly believe that this project fits right into our core competency and minimizes the risk for XXXXX,
ensuring rapid and a successful project delivery.
We hereby declare that all the information and statements made in this Proposal are true and accept
that any misinterpretation contained in it may lead to our disqualification. If negotiations are held
during the period of validity of the Proposal, we will negotiate based on the proposed staff. We
undertake, if our proposal is accepted, to initiate the consulting services related to the assignment
within four weeks from the date of award.
Thank you once again for this opportunity to establish a mutually beneficial partnership. We believe
that when we partner with our customers, we form the kind of working relationship that we most
desire: one of trust and mutual professional appreciation.
We understand you are not bound to accept any proposal you receive.
Yours sincerely,
Sincerely,
Sandeep Mathur
Vice President – Business Development
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2. EXECUTIVE SUMMARY
We are delighted to submit our Technical Proposal in response to your enquiry for Implementation
of world class state of the art Business solution customized for XXXXX business operation as per
our discovery meeting and subsequent workshop on SAP Modules we organized with your
respective functional team.
In line with it mission to offer quality services to all it clients with growing business needs future
expansion in the region, the management of XXXXX has come up with several strategies to
enable the organization to meet its short and long-term objectives. Key among the strategies is
the acquisition and implementation of New Enterprise Resource Planning (ERP) system that will
give the organization the leverage it requires to achieve its business objectives.
The resolution has been driven by the need to attain the following ICT – related objectives;
Consequent to the business objectives identified by XXXXX, a project to acquire and implement
an ERP system has been set up with the objective of achieving the following goals:
Phoenix had a detailed discussion with the XXXXX in assessing the current challenges and
understand the business requirements. We are pleased to offer our consulting services for
Implementation and Commissioning of an Integrated Enterprise Resource Planning (SAP S/4
HANA ERP) System at XXXXX, UAE in accordance with our detailed discussion with your Team.
We are hereby submitting our understanding with details on Functional and Technical Scope and
approach to be adopted for implementing the recommended Solution – SAP S4HANA ERP Solution.
Our Proposal has both deployment options - On premise & Cloud Hosting for XXXXX to choose
from.
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3. PROPOSED SOLUTION
3.1. Overview
SAP helps companies closely align operations with corporate objectives and synchronize
manufacturing processes with business processes – while achieving continuous improvement.
SAP also delivers deep manufacturing capabilities that support planning, execution, quality, and
intelligence with integrated end-to-end processes – putting you on the path towards your perfect
plant.
Digitalization has reached every aspect of today’s life, and it is here to stay. For the
manufacturing companies, technologies like:
Internet of Things
Artificial Intelligence/Machine Learning
Augmented Reality
provide new and exciting opportunities. But at the same time, they open the playing field for
companies that are not traditional manufacturers but come with expertise in these technologies
from other industries.
In this situation, where the opportunity is huge but at the same time new market entrants are
threatening traditional companies, it is essential to focus on the right strategic priorities to drive
digitalization across the business.
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1. Customer centricity
Putting the end customer’s point of view at the centre of every decision is a key prerequisite for
success in the digital age. This does not stop in the sales department but also applies to what
products are built and what services are offered.
Providing solutions that precisely fit the needs of one single customer has been commonplace
in traditional engineer-to-order environments. Now, the ability to capture customer requirements
effectively and drive mass customization is the key to giving customers exactly what they want.
Differentiation and specificity in products stem from digital capabilities and value-added services
that are bundled with the physical products. Using digital capabilities like self-awareness of
technical health and operational status or business system connectivity helps industrial
manufacturers differentiate.
Digital technology on the shop floor and in the supply chain is not new. What is new is the way
production and logistics are intelligently connected to the rest of the business and are able to
deal with external impulses like short-term demand and supply fluctuations or changes in the
configuration of a customer order that require different materials, parts, and machining
operations.
As traditional products are commoditized, companies are shifting from selling physical products
to providing complete solutions. Generating more than 50% of revenue from services is a
common goal for manufacturers who are looking for higher profit margins and increased
customer intimacy. The “digital twin for business” is a key requirement, representing the physical
product over the entire lifecycle, including changing data points during manufacturing and
installation as well as operational performance issues, financial value created, and costs incurred
up until the final phase of decommissioning.
Successfully embracing the opportunities from new technologies and consequently addressing
these five strategic priorities will be the foundation of successful digitalization and staying ahead
of the innovation curve.
REIMAGINING
But how do you achieve these strategic priorities? The starting point of the digital journey is the
ability to reimagine your business together with customers. That means reimagining your
business models, your products, your business processes, and your work. The potential is huge:
10% of the data in the digital universe will be coming from embedded systems by 2020
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33% of industrial companies are already using or developing IoT projects, and another 25%
are actively evaluating IoTprojects10
$6.2 trillion is the estimated global worth of Internet of Things technology by 2025
$1 trillion is the estimated size of the machine-to-machine (M2M) market by 2020
REIMAGINING EVERYTHING
THE DIGITAL ECONOMY OFFERS INFINITE OPPORTUNITIES
In a connected world where every company is becoming a technology company, smarter
products and services will refocus commerce on business outcomes and blur industry lines.
In the Manufacturing industry, the next evolution of business models is being driven by digitally
connected equipment combined with business data and third-party information to provide new
service models, such as equipment as a service, value-added software applications, and digital
orchestration of the entire value network for selling customer-specific solutions.
REIMAGINE PRODUCTS
Food manufacturer companies’ products are typically a key differentiator in the marketplace and
the foundation of how these companies build their business and their customers’ businesses.
We expect that companies will expand and redefine their business models by adding digital
services to their currently mechanical-predominant products.
In the digitalized world, business processes must go beyond internal and external boundaries.
New digitally enabled product characteristics that are sold through new business models require
companies to reimagine the fundamental processes across all lines of business.
REIMAGINE WORK
To remain successful in the digital economy, companies must reimagine their business models
and processes. Industrial manufacturers require an adaptive workforce with new skills to adjust
to the profound changes in how we work, learn, and interact.
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Every company needs to think about the five pillars of a digital strategy
As companies are reimagining their entire business, they need an IT architecture that provides
both stability and long-term reliability for the core enterprise processes, and at the same time
allows for flexibility in areas where change is happening on a constant basis. This concept, which
is often referred to as “bimodal IT,” is brought to life through the SAP Digital Transformation
Framework methodology, pictured below.
The digital core is the foundation for the core enterprise processes, which need to run
consistently and uninterrupted. It provides real-time transactions and analytics, the ability to
work with Big Data, and connectivity to the four outside pillars of the framework.
IoT and Assets connect both digital products you are providing to your customers and assets
and machinery on your factory floor to the digital core. A large amount of flexibility is needed
to connect new equipment on a constant basis.
Your customers require flexibility in the way they interact with you through multiple channels.
Flexibility and adaptability in working with business networks are key in order to onboard new
suppliers quickly and shift supply to alternates.
And finally, a lot of flexibility is required when building and maintaining an agile workforce.
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Based on the detailed discussion and our understanding of the challenges with XXXXX we are
offering the SAP S/4 HANA Enterprise Management (Digital Core) for XXXXX.
The SAP solution for Manufacturing Industry is based on decades of experience SAP has
accumulated partnering with Manufacturer’s globally. With this comprehensive enterprise
resource planning (ERP) solution you get:
The “market of one” is becoming a reality as customer’s desire highly customized and high-
quality products delivered at their choice of time and place and at competitive prices. This is huge
challenge for manufacturing firms. With multiple systems being deployed across multiple plants
and warehouses, organizations are facing more complexity and more touches by employees,
leading to a high cost of ownership, an inability to respond adequately, and poorly informed
decision making due to old, incomplete, or inaccurate information. Without an agile
manufacturing process, transformed for a dynamic and resource-constrained environment, it
becomes more and more difficult to service the demands of today’s customer. The best approach
today is to implement advanced digital technologies, enabling a superior integrated system
(internal and with the business network), streamlined processes, Big Data analytics, and
resource optimization. The core of this digital technology is SAP S/4HANA and it application
program interface (API) framework that drives long-term flexibility.
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Enable constraint-based planning (capacity and resource) with SAP S/4HANA using various
heuristics and optimizers to generate precise production plans
Access and customize SAP Fiori® apps for production scheduling board as a Web-based
graphical scheduling tool
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Individualized Products
Cater to the “market of one,” delivering customized offerings to meet the unique needs of
individual customers, multi-faceted configurations, and highly variable demands with regional
and localized requirements.
SAP S/4HANA provides the next generation production planning (MRP live) optimized on the
SAP HANA® platform for faster planning cycles and synchronization to demand changes
resulting in fewer material shortages, delays and safety stock
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SAP S/4HANA for finite planning based on embedded manufacturing planning and
scheduling
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Note: Success Factors, JAM, HCI will remain in SAP Cloud Platform.
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On a High-level the entire activities in scope for performing the above Migration are outlined as
below:
Out of Scope
❖ Management of other projects other than SAP Landscape Migration and Upgrade project
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Assumptions
✓ Offshore Connectivity between customer and PHEONIX will be provided by the customer
✓ Hardware and Software required to perform this upgrade is available with the customer prior to the
start of the project
✓ Valid SAP AMC is available to download SAP software from SAP marketplace
✓ Project Office is available during onsite visits
✓ Project Documentation will be done in English and MS Word format
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✓ Customer needs to ensure the availability of Hardware, software and Downtime windows as per the
project schedule.
✓ Customer shall provide the required hardware for Migration
✓ No new developments or parallel projects will be planned by Customer during the Code-Freeze phase
of the proposed upgrade project.
✓ Customer users shall complete the testing in the stipulated period of the project plan.
✓ PHEONIX shall be compensated at a mutually agreed rate for any delays in the project which are not
attributable to PHEONIX
✓ Customer shall provide the required infrastructure and office premises for the PHEONIX teams
deployed at onsite. This infrastructure shall include PC’s, Internet connectivity, OSS login, printers,
meeting rooms, landline/mobile telephones to communicate with stakeholders
✓ Customer will make available the required access and authorization controls of all necessary SAP
environments to the PHEONIX’s team (offshore team).
✓ Customer will provide either sign-off or necessary revisions on various deliverables for each phase,
within two (2) business days of submission of request
✓ Customer will provide subject matter expertise (SME) from the business community as well as from
the IT team to clarify PHEONIX’s team questions when needed during the engagement
✓ Compatibility study and due diligence of other 3rd party systems or peripheral devices with the
upgraded versions of SAP were conducted by Customer
✓ Functional, Integration, Regression and User Acceptance Test’s will be Customer responsibility.
✓ All Backups and Restores (if any) would be performed by Customer team.
✓ Mock run is not considered in the scope of this project
✓ All project / process related risks will be identified during project preparation and Blueprinting phase
or as they arise. Customer and PHEONIX will work jointly on identifying the mitigation path /
alternatives for identified risks
✓ Project management and weekly status reporting will be required throughout the course of the
Migration.
✓ PHEONIX shall nominate a dedicated Project manager to take care of these activities and Customer
shall also depute a dedicated Project manager for the tenure of the project.
✓ Any delays in the Project schedule due to reasons attributable to Customer will be managed by
issuing Change Order to PHEONIX.
✓ Operating System Experts during Production system upgrade will be available to assist PHEONIX
technical team.
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Phase – I – SAP LANDSCAPE – Migration from SAP HEC to On-Prem Data Center
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Note:
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6. PROJECT TIMELINE
Phoenix proposes single step migration approach for benefit realization, to eliminate legacy systems
and to provide a sound transaction and analytical layer for the future phases of the roadmap. The
decision on the approach should be agreed during the project preparation phase so that the team
can be deployed accordingly.
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7. CONCLUSION
Phoenix looks forward to embarking on this journey with XXXXX and to moving to the next step,
should XXXXX find our documents and capabilities to their satisfaction. A digital transformation
journey like the one XXXXX is embarking on, should be completed with an implementation partner,
who has been through such a journey before, and who can share valuable insights in additional to
implementing the solution. We at Phoenix believe we are this partner.
ANNEXURES
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