TOEIC MINH LONG Cơ sở 1: 9/8 Hoàng Dư Khương, P.12, Q.

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Hotline: 039 940 0000

Part 5
101. Managers should motivate the 106. Todez Fashion Group’s stocks
staff members of-------- teams to meet have almost -------- in price over the
higher performance goals. past 6 months.
A. theirs A. exceeded
B. their B. duplicated
C. themselves C. doubled
D. they D. seconded
102. Tourists can find some 107. The new hybrid truck from JQ
inexpensive hotels -------- to Allah
Motors runs much more--------- than a
Valley Airport.
standard package delivery truck.
A. quick
A. quieter
B. short
B. quietly
C. brief
C. quietness
D. close
103. The board will review Huilang’s D. quietest
-------- for the position of quality 108. Parcels which arrive after
control director at the monthly business hours should be--------- to 26
meeting. Saint Avenue.
A. qualified A. delivering
B. qualifications B. deliver
C. qualifier C. delivered
D. qualifies D. delivers
104. An experienced consultant, Ms. 109. Yolo Apparel doesn’t have plans
Hernandez has worked -------- for openings for now,------------ the
international customers across corporation expects to be recruiting at
Europe. the end of the month.
A. with A. but
B. about B. once
C. from C. or
D. onto D. that
105. Because of opening new 110. To process your claim quickly,
branches, Kendal Inc. expects to
please include your customer
employ -------- sales representatives
identification number on all --.
this year.
A. correspond
A. additions
B. are corresponding
B. additional
C. correspondence
C. addition
D. additionally D. correspondent
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111. Orchards in Beringen Town have 116. Sydney-based Roland Farms, a

been growing more grapes for the past health care product manufacturer, has
two years, -------- peaches are more increased its market share---------- the
common in the region. Asian-Pacific region.
A. whether A. next
B. both B. between
C. although C. except
D. either D. across
112. Sales associates have to log in 117. It is important to show respect for
with an ID and a 5-digit pin-------- the your business counterparts at a
customer data. meeting by--------- formally.
A. are accessing A. dressing
B. accessible B. dress
C. have access C. have dressed
D. dressed
D. to access
118. Motorcycles produced by ESM
113. Presenters are required to speak -
Automotive are more affordable and
------- so that every participant in the
use -------- fuel than any previous
seminar can hear them.
models.
A. instantly
A. limited
B. increasingly
B. less
C. loudly
C. lower
D. actually
D. little
114. Nearly 2,700 residents of
119. The KR Publishing’s new
Gassville took part in the opening magazine will target all junior golfers
ceremony for the new stadium aged 8 to 18 years --.
honoring--------- James Watson. A. exclude
A. founds B. exclusion
B. found C. exclusively
C. founder D. exclusive
D. founded 120---------- parades scheduled on the
115. Harrison Duncan has -------- weekend, most of the residents will
finished completing the proposal for experience traffic congestion in the
the company Web site renovation. area.
A. soon A. Even though
B. ever B. Otherwise
C. near C. Whereas
D. almost D. Due to
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121. Because of inclement weather, 126. When--------- stains from delicate

Friday’s outdoor movie screenings fabrics, take extra care because
have been--------- and rescheduled for rubbing threads often weakens them.
next Friday. A. removes
A. eliminated B. remove
B. implemented C. removing
C. postponed D. removed
D. prolonged 127. Participants in the World Forum
122. Some major renovations, will discuss the----------of reduced oil
including additions to -------- prices that could affect both the
structures, require approval from the energy industry and the economy.
local government. A. solutions
A. existence B. consequences
B. exist
C. reactions
C. existed
D. appearances
D. existing
128. The products you ordered can be
123. Although admission to the
shipped as a package or------ --.
Madison Art Museum is free of
A. separation
charge, visitors are recommended to -
B. separating
- money to the museum.
C. to separate
A. donate
D. separately
B. support
129. With the prepaid plans with
C. apply
unlimited data from ESA Wireless,
D. commit
124---------- the number of application customers don’t have to----------about
forms received every year, it takes being surprised by costly data
quite a long time to review them. charges.
A. Other than A. suggest
B. Given B. distract
C. Even if A. dislike
D. Unless D. worry
125. In order to avoid a cancellation 130. According to the recent statistics,
fee, a reservation must be cancelled at the youth unemployment rate in Japan
least 48 hours--------- the arrival day. is the--------- on record.
A. in advance of A. widest
B. regardless of B. farthest
C. subsequent to C. fastest
D. in accordance with D. highest
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Hotline: 039 940 0000

Part 6
Questions 131-134 refer to the following memo.
Date: April 12
From: Frank Martin, Office Manager
To: All Staff
Subject: Building improvements

A work crew has been hired to install new flooring throughout the building
this weekend, April 15 and 16. The workers ----(131)-----the worn tile flooring
that has been giving our office an outdated appearance. This is something that
has been needed for a long time.
The ----(132)-----is expected to take two full days, so we ask that you refrain
from coming to the office that weekend. It will be much easier for the crew to
work without interruptions. ----(133)-----Therefore, please remove everything
except computer equipment from your desk and place it in a box before you
leave work on Friday. Our security team will be on-site ----(134)------the
weekend, so your personal belongings will be secure.
Thank you for your cooperation.

131. 133.
A. are being replaced A. Employees’ desks will be moved to
B. have replaced accommodate the work.
C. will replace B. You are free to take work files
D. were replacing home with you if needed.
132. C. The renovation has been funded by
A. charge our quarterly profits.
B. process D. Please feel free to direct questions
C. permit or concerns to me.
D. situation 134.
A. regarding
B. with
C. around
D. throughout

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Questions 135-138 refer to the following e-mail.

To: Heather Carpenter <h.carpenter@edwinexpress.com>
From: Jacqueline Simard <simard_j@smallbe.org>
Date: July 6
Subject: Small Business Entrepreneurs
Dear Ms. Carpenter,
It was an honor having you as ----(135)---- of the guest speakers at the
Conference for Small Business Entrepreneurs last year. I have received many
positive comments about your talk from those in attendance. Your insights into
expanding the customer base were extremely helpful. (136)----.
This fall, we will begin recording a video series for our Web site. I’m
contacting ----(137) speakers to see if they’re interested in participating in
this project. You would receive compensation for your time as well as
exposure to thousands of small business owners. The filming will take place
from September 4 to October 20. If you are interested, please let me know
which ----(138) would be best for the film crew to visit you.
Sincerely,
Jacqueline Simard
President, Small Business Entrepreneurs

135. 137.
A. other A. actual
B. some B. previous
C. one C. encouraged
D. anybody D. routine
136. 138.
A. Therefore, we expect high A. strategies
attendance at the conference. B. settings
B. Please send me the notes about this C. clips
topic in advance. D. dates
C. In fact, I’ve applied those
principles to increasing our
membership.
D. It is important for customers to
share their ideas.

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Questions 139-142 refer to the following letter.

Marlene Mills
339 Wyatt Street
West Palm Beach, FL 33411
Dear Ms. Mills,
At Label Publications, we strive to keep you informed of new magazines that
may be of interest to you. Since you are a subscriber to Home Decorating
Magazine, we believe you may also like DIY Days. We have created this
magazine in response to the ----(139) interest in Do-It-Yourself projects for
the home and garden. Every ----(140)---- is packed with step-by-step
instructions for projects using a variety of skill levels. From furniture
makeovers to unique storage solutions, you’re sure to find something you love.
Most of the projects require no special tools. ----(141) And with our special
offer, there’s no better time to give it a try! ----(142) you will find a voucher
for 25% off a one year subscription to DIY Days.
Sincerely,
The Label Publications Staff

139. 141.
A. renewed A. That means it’s easy to get started
B. renewable on improving your living space.
C. renewing B. For your safety, be sure to use them
D. renewal cautiously at all times.
140. C. They are available with your
A. site original subscription to the magazine.
B. issue D he articles are targeted toward
C. task people with decorating skills.
D. program 142.
A. Maintained
B. Enclosed
C. Assigned
D. Guaranteed

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Questions 143-146 refer to the following e-mail.

To: Anthony Brown <a_brown@egconsulting.com>
From: Jennifer Clary <j_clary@egconsulting.com>
Date: November 13
Subject: Leadership Workshop
Dear Mr. Brown,
Thank you for sending feedback about the leadership workshop held last week.
I appreciate the suggestions you made about how we could improve this
training. The sales manager and I ----(143)---- them yesterday in preparation
for next month’s training session. As you advised, the role-play activities have
been extended. We think this change ----(144)---- more opportunities for
practicing the skills. You also recommended implementing more technology
in the workshop. ----(145)---- We lack the necessary equipment and would
need to get approval for a large-scale purchase. Please rest assured that we will
revisit this issue ----(146) the next quarter, when the budget resets.
Keep up the good work!
Jennifer Clary

143. 145.
A. offered A. Likewise, the trainers should have
B. dismissed more experience.
C. confirmed B. Many employees believe this is the
D. discussed case.
144. C. However, that is difficult to change
A. will provide right away.
B. provided D. This is a key factor in the success
C. is providing of the company.
D. has provided 146.
A. about
B. beside
C. onto
D. during

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Part 7
Questions 147-148 refer to the following notice.
Employees Must Wash Their Hands
Please wash your hands before you prepare food or as often as needed.
Wash after you:
 use the toilet
 touch uncooked meat, poultry, fish, eggs or other raw ingredients
 interrupt working with food (such as answering the phone, opening a door
or drawer)
 eat anything
 touch soiled plates, utensils, or equipment
 take out trash
 touch your nose, mouth, or any part of your body
Do not touch ready-to-eat foods with your bare hands.
 Use gloves, tongs, deli tissue or other serving utensils.
 Remove all jewelry, nail polish or false nails unless you wear gloves.

147. For whom is this notice probably 148. What are the employees asked to
intended? do?
A. Food workers A. Eat snacks whenever possible
B. Warehouse employees B. Wear gloves
C. Medical professionals C. Answer the phone quickly
D. Children’s day-care workers D. Take out the trash regularly

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Questions 149-150 refer to the following memo.

FAX TRANSMISSION
RECEIPIENT NUMBER: 8679-369-2424
DATE: April 2
TO: John Carter, Architect, Happyland and Associates
FROM: Mark Green, Manager, BES Construction
NUMBER: fax: 062-457-8598, phone: 062-457-8597, extension: 96
PAGES: 15 (Including cover sheet)
Dear Mr. Carter,
I hope all is well with you.
I have enclosed the blueprints for the addition to the Goryeo Hotel, as you have
asked. This latest draft shows the minor modification to the placements of
lights, which I have highlighted in blue. Please review these adjustments and
give me your feedback. You can reach me using the phone number listed
above.
Thank you.
Mark Green

149. What is the purpose of the 150. What does Mr. Green request
memo? that Mr. Carter do?
A. To apply for a new job A. Telephone a repairman
B. To ask for reviewing renovation B. Reply to him with opinions
schedules C. Tour the Goryeo Hotel
C. To submit a marketing proposal D. Confirm receipt of 15 pages
D. To discuss changes in a
construction job

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Questions 151-152 refer to the following notice.

Town Meeting of the Atherton
Residents Association.
Where: Atherton Town Hall
When: Friday, April 30, 6 P.M.
The Town Hall Meeting will provide new rules pertaining Atherton’s Energy
Independence Program for property owners to improve electricity and water
efficiency, as well as updates on local projects and planning issues.
In addition, we will discuss our current construction company building the
town bridge. Some people have expressed their concerns, so we will discuss it
and we might have to vote on whether to look for another company to build
the bridge.
If there are other issues that need to be addressed at the meeting, please contact
Susan Lewis by 6 P.M. on Friday, April 23. She can be reached at 365-5224
or e-mail, slewis @townofatherton.org
Town Meeting is open to all residents of Atherton. Refreshments will be
served.

151. What is the purpose of the 152. Who most likely will call Ms.
notice? Lewis?
A. To confirm community room A. Those who need a complete
reservations meeting agenda
B. To announce an upcoming meeting B. Those who received wrong water
C. To explain a new rule bills
C. To note a change to an agenda C. Those who recently moved in
Atherton Town
D. Those who submit an issue to the
meeting

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Questions 153-155 refer to the following letter.

The Novel Advertising Company
Japan
Dear Mr. Yamamoto,
I am very pleased to announce that our department is offering you a two-year
international assignment in Paris, France. While you are in Paris, you will
work in the international marketing section, developing strategies to introduce
and market Asian products in Europe. You will report to Ms. Carol Hathaway.
As this is an international assignment, you will be entitled to many benefits
from Novel Advertising Company. You will continue to hold your position as
senior marketing analyst, but you will also receive an additional monthly
allowance of 7,000 Euros.
Further, you may apply to reside in short-term corporate housing provided by
the Paris branch of Novel Advertising Company. The corporate apartments
will comfortably house a family of four and are located within walking
distance of the downtown office building. Lastly, you can request
complimentary airline tickets to any European destination up to five times
during your 24 months abroad. Full details regarding these and other benefits
will be presented to you upon your December 3 arrival at the Paris office. Your
contact with human resources in France will be Ms. Margulies.
Contact me as soon as possible if you have any questions regarding your
international assignment. I wish you the best of luck in this opportunity.
Sincerely,
Sasaki
Sales and Marketing
The Novel Advertising Company

153. What is the main purpose of this 155. Which benefit will Mr.
letter? Yamamoto receive during his
A. To discuss a salary increase assignment?
B. To plan a European business tour A. Airfare for the round trip to Japan
C. To announce a new assignment B. A permanent pay increase
D. To open a new branch in Paris C. Use of a company vehicle
154. Which department is offering D. Corporate housing
Mr. Yamamoto this assignment?
A. Human resources
B. Sales and marketing
C. International affairs
D. Product research and development
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Questions 156-157 refer to the following text message chain.

WALTER GAINES
My train from Oakdale has been 7:42 P.M.
delayed. We can’t even board yet.
PHILIP VAUGHN
7:45 P.M. Oh, okay. So what time are you
getting in?
WALTER GAINES
Supposedly at 10:15. But they’ve 7:48 P.M.
already changed the arrival time
twice.
WALTER GAINES
It’s not worth waiting around for me, 7:49 P.M.
so you don’t have to pick me up.
PHILIP VAUGHN
7:49 P.M. It’s no problem to pick you up as
planned. I’ll just come to the station at
10:15. I don’t mind waiting.
WALTER GAINES
Thanks, but there is nowhere to park 7:50 P.M.
near the station. I’ll just a take a taxi
instead.
PHILIP VAUGHN
7:51 P.M. As long as you’re sure.
WALTER GAINES
I am. I’ll call you tomorrow. Maybe 7:53 P.M.
we can have lunch or something.

156. What can be inferred about Mr. 157. At 7:51 P.M., what does Mr.
Gaines? Vaughn mean when he writes, “As
A. He traveled to Oakdale on long as you’re sure”?
business. A. He believes the station will close at
B. He plans to rent a car at the station. 10:15.
C. He thinks a train might be delayed B. He reluctantly agrees not to pick up
further. Mr. Gaines.
D. He upgraded his return train ticket. C. He thinks there won’t be any taxis
at the station.
D. He doubts that Mr. Gaines knows
the best place to park.
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Questions 158–160 refer to the following e-mail.

E-Mail Message
To: David Johnson <djohnson@onetech.com>
From: Irina Shayk <ishayk@onetech.com>
Subject: Singapore IT Fair
Date: May 10
Attachment: travel approval doc.
Dear Mr. Johnson,
Your division manager Becky Taylor has approved your request to attend the
Singapore Information Technology Fair in June.
Please find the copy of the travel approval document attached. I strongly
recommend that you review the Onetech business travel policy. The following
three points are very important. So let me remind you again.
• I’m sure Ms. Taylor told you this already. You must be ready to present
conference highlights, and answer questions people might have at the next
division meeting.
• A certificate of attendance must be submitted to the Human Resources
Department, so we can update your professional development activities.
• Keep all your receipts during your travel (including meals, cabs, etc.) and
attach them to a copy of travel approval document, and submit it to the payroll
department as soon as you come back to the office. Then, the reimbursement
can be made in June’s payroll, so you don’t have to wait another month.
Have a great trip to Singapore!
Irina Shayk, Assistant Coordinator
Human Resources Department

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158. What is the purpose of the e- 160. What is mentioned about

mail? Onetech?
A. To convey permission to attend an A. It will put new business travel
event policies into effect in June.
B. To describe the highlights of a B. Its employees must send
conference program reimbursement requests to their
C. To praise an employees’ speech at division manager.
a conference C. It is sending many of its
D. To confirm note and flight employees to a technology
reservations conference.
159. What is indicated about Becky D. It keeps records of employees’
Taylor? professional development activities.
A. She will be traveling to Singapore.
B. She is a coordinator in the human
resources department.
C. She is promoting Mr. Johnson to a
new position.
D. She has asked Mr. Johnson to
answer questions at a meeting.

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Questions 161-164 refer to the following information.

http://www.identifly.com/general
Get the best last-minute deals with Identi-Fly!
Identi-Fly uses its unique software to search thousands of flights
simultaneously and find you the best deal. Through our system, you can find
tickets that are up to 40% cheaper than those purchased directly from the
airline. —[1]—. Not only do we search your desired dates with several airlines,
but we also make recommendations for other dates that will save you even
more money.
We’re pleased to launch our new Globetrotter service, which sends text
updates on the day of your departure to let you know how long the lines are at
your airline’s check-in desk and at the airport’s security area. —[2]—. This
will help you know how soon to get to the airport.
—[3]—. Our call center can be reached at 1-800-555-9384 and is open 24
hours a day, 7 days a week. Our agents handle seat upgrades, ticket changes,
and ticket cancellations. You can also purchase travel insurance through
Identi-Fly anytime up to 24 hours before your flight. —[4]—. Please note that
inquiries regarding frequent flyer programs or lost baggage should be directed
to the airline itself.

161. What is indicated about Identi- 163. According to the information,

Fly? what is a reason to contact the Identi-
A. It always gives 40% off of last- Fly call center?
minute flights. A. To claim frequent flyer miles
B. It honors coupons from its B. To change to a better seat
competitors. C. To get hotel information
C. It operates its own low-priced D. To track a lost piece of luggage
flights. 164. In which of the positions marked
D. It suggests alternative travel days. [1], [2], [3] and [4] does the following
162. What information is provided by sentence best belong?
the Globetrotter service? “That’s because airlines only make
A. Estimated wait times these discounts available through our
B. Changes in departure gates exclusive partnership agreement.”
C. Flight cancellations A. [1]
D. Security regulations B. [2]
C. [3]
D. [4]
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Questions 165-167 refer to the following article.

November 7 — The Kansas City Transit Authority (KCTA) announced at 3:00
p.m. that Yellow Line’s newest station, the Cambridge Street Station, is
scheduled to be operational starting December 20. This date is three weeks
earlier than its originally announced date. The Cambridge Street Station is the
third of three new stations to be added along the Yellow Line in the past 10
months. The Cambridge Street Station is the last station at the eastern end of
the newly extended line. The length of this new addition of the track is 5
kilometers, and it connects the Fisher Street Station located in downtown
Linwoodtown with the Cambridge Street Station. This station is at the
intersection of Solar and Lunar Streets, next to the Prestige Five Building.
Last week, the track extension reaching the Cambridge Street Station was
completed and the station itself is undergoing the last major stage of the
construction, the street-level entrance to the underground station. Once all
construction is finished, works done by regional artists will put up along the
long and wide passageways. Daniel Wellington is confident about how these
artworks and other features will please the users. “As opposed to other
KCTA’s current stations, the Cambridge Street Station has been built with
climate control system, and its ticketing service will be entirely automated.”
In addition, this track extension is expected to lessen transportation problems
in the Kansas City area. KCTA spokesperson Sally Ride stated, “The addition
of the Cambridge Street Station on our Yellow Line will allow people to travel
easier and quicker in Kansas City and we assume that Yellow Line will be
capable of transporting more than 3,000 people hourly during rush hours.” A
recently study conducted by the KCTA showed that as the ridership on Yellow
Line increases, the traffic congestion on the T20 Highway will be noticeably
reduced.

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165. Where is the newest station on 167. What is NOT true about the
the Yellow Line located? newest station?
A. At the eastern end of a new section A. It will be finished ahead of
of track schedule.
B. On the underground level of B. It is larger than the older stations on
Prestige Five Building Yellow Line.
C. In Linwoodtown city center C. It will include displays of work by
D. On a street that intersects the T20 local artists.
Highway D. It has been designed to offer self-
166. The word “stage” in paragraph 2, service ticketing.
line 2, is closest meaning to
A. foundation
B. date
C. phase
D. distance

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Questions 168-171 refer to the following online chat discussion.

Kristin Ford [2:32 P.M.] I just got off the phone with Gail Ellison, the event
planner at Biloxi Electronics. She wants to hire us
to make the food for their annual technology
awards banquet.
Ann Barkley [2:34 P.M.] That’s great news! Handling big events like this
will really help the company build its reputation.
When is the event?
Kristin Ford [2:35 P.M.] It’s on Friday, April 22, at the Gateway
Convention Center. Refreshments and drinks will
be served from 6:30, then dinner is at 7:00. After
dinner, there will be a demonstration of the new
KS17 laptop by Kelley Communications before
presenting the awards.
Larry Davis [2:36 P.M.] Really? I’d love watch the demonstration. All the
critics are raving about that device.
Kristin Ford [2:37 P.M.] Well, we’ll be clearing plates at that time, so you
might get to see part of it. Anyway, I’ll meet with
Ms. Ellison next week to set the menu. There will
be about four hundred people at the event.
Larry Davis [2:38 P.M.] Then we must be holding it in the Sapphire Room.
Kristin Ford [2:38 P.M.] Yeah, it’s the only one that can accommodate a
group that large. We’ll need to find a few extra
servers. Do you have friends or family members
who might be available?
Ann Barkley [2:39 P.M.] Sorry. I can’t help you there.
Larry Davis [2:41 P.M.] I might know a few people. Let me check around
and I’ll get back to you.
Kristin Ford [2:42 P.M.] Thanks, Larry. Just let me know.

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168. Where do the speakers most 170. What can be inferred about the
likely work? Sapphire Room?
A. At an advertising agency A. It is the largest meeting room at the
B. At a catering company Gateway Convention Center.
C. At an electronics company B. It is able to hold a maximum of four
D. At a consulting firm hundred people.
169. What is mentioned about the C. It is the site of Ms. Ellison’s awards
KS17? banquet every year.
A. It has received excellent reviews. D. It will start allowing guests in at
B. It is the first device of its kind. 7:00 P.M. on April 22.
C. It will be given to the attendees. 171. At 2:39 P.M., what does Ms.
D. It has been used by Mr. Davis. Barkley mean when she writes, “I
can’t help you there”?
A. She doesn’t know how to get to the
convention center.
B. She doesn’t have time to help with
the event.
C. She doesn’t know where to buy
some supplies.
D. She doesn’t know anyone who can
work as a server.

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Questions 172-175 refer to the following letter.

Chad Vincent
305 Buena Vista Avenue
Springfield, OR 97477
September 5
Dear Mr. Vincent,
Thank you for being a Liberty Insurance customer. You can rest assured that
our car insurance premiums are competitively priced and that we’re here for
you in case of an accident. We want to make sure you get all the benefits of
purchasing Liberty Insurance. —[1]—.
We’ve noticed that you have not yet signed up for our Liberty-In-Motion
system, so we’re encouraging you to try it out. The responses from our survey
last month indicated that customers wanted more freedom to check their
accounts while on the go, and we listened. We developed Liberty-In-Motion
to reach a new generation of consumers. —[2]—. So, you don’t have to be
near a computer to make monthly payments, check for upcoming due dates,
set up a direct debit, or change your coverage. The system is easy to use, and
your account will have the same security protections as when it is accessed
through a PC.
The Liberty-In-Motion smartphone app can be downloaded from our Web site
at libertyinsurance.net. —[3]—. We’ve also enclosed a step-by-step guide for
setting up the system, logging in for the first time, and more. It only takes a
few minutes to do, and it will help you to keep an eye on your account.
We hope you will enjoy using the Liberty-In-Motion service. —[4]—. For
inquiries about this or any other Liberty Insurance service, please call us at 1-
800-LIBERTY or e-mail us at info@libertyinsurance.net.
Sincerely,
The Liberty Insurance Customer Service Team

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172. What is the purpose of the letter? 174. What has been included with the
A. To report an account error letter?
B. To confirm a payment A. A set of instructions
C. To introduce a service B. A discount code
D. To respond to an inquiry C. A monthly bill
173. What did Liberty Insurance do in D. A consent form
August? 175. In which of the positions marked
A. Had the lowest number of accident [1], [2], [3] and [4] does the following
claims sentence best belong?
B. Launched a new Web site “Using this free system, you can
C. Raised its monthly premiums access your account from your
D. Gathered feedback from customers smartphone at any time.”
A. [1]
B. [2]
C. [3]
D. [4]

Questions 176–180 refer to the following article and e-mail.

Tokyo, Japan (May 5) – The promoters, and car frame designers
Automobile X Prize (AXP) held its selected five nominees from each of
annual awards banquet in Tokyo at the three categories, and then the
Hotel Kayasi. AXP is a global entire AXP group of 250 members,
organization that comprises of famous voted for the winners.
car experts and other talented Of the winners of each award, Mr.
individuals who are involved in Drew Roy won his fourth award given
enhancing automotive technology and by AXP. This young, multi-gifted
performance. This year, AXP has individual who currently resides in his
added three more awards for best hometown, Chilton, has shown his
environment-friendly mechanism incredible talent in many aspects
(Scarlet Award), best engine (Everett related to automotive technology and
Award), and best safety features also showed great results in other
(Bucky Award). automotive competitions.
Judges composed of engine
development heads, Greenpeace

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E-Mail Message
To: Drew Roy <drewroy@yahoo.com>
From: Anthony Edwards <aedwards@foxymotors.com>
Date: May 12
Subject: Consultation
Dear Mr. Roy,
I read in the newspaper that you won the Everett Award and I must say that I
was very impressed to see your display of pure talent.
I represent Foxy Motors, the leading car manufacturer in Europe. Our main
headquarters are located both in Madrid and Berlin. I am writing this letter to
show my deep interest in your talent and wish to meet you in your hometown
to discuss hiring you to create a new engine for our luxury sports sedan,
Halfmoon. As you know, Halfmoon is our bestselling car and is widely
considered as the most cost-effective car among its competitors.
With your incredible talent, I believe we can make the Halfmoon be regarded
as the best car in the mid-sized sedan industry. We are more than willing to
pay you any amount within our ability, so this will be a great opportunity for
you to further develop your career with one of the best car manufacturers.
I will be looking forward to meeting you in the near future and hope to see
your talents used for our company.
Sincerely,
Anthony Edwards Foxy Motors

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176. Which group was NOT involved 179. What did Mr. Roy probably win
in choosing nominees for the an award for?
automotive competition? A. Best engines
A. Frame designers B. Best environment-friendly
B. Engine development heads mechanisms
C. Greenpeace promoters C. Best safety features
D. Crash test specialists D. Best car designs
177. What is indicated about Drew 180. Where will Mr. Edwards and Mr.
Roy? Roy most likely meet?
A. He owns offices in several A. In Tokyo
countries. B. In Chilton
B. He has been in business for five C. In Madrid
years. D. In Berlin
C. He has 250 employees working for
him.
D. He has participated in other
competitions.
178. Why is Mr. Edwards writing to
Mr. Roy?
A. To nominate his company for an
award
B. To thank him for his work on a
project
C. To propose a project for him
D. To reschedule a meeting with him

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Questions 181-185 refer to the following order confirmation and e-mail.

Spring Flowers
Internet Order Confirmation
Order # : 1990
Name : Amy Allen Phone : 600-582-5560
Address : Watson Company, 1698 Emerald Road, Washington, MA 55630
E-mail : amyallen watson.com
Product Code Description Unit Price Quantity Total
Amount
1105 Lavender, purple $2.00 20 $40.00
2580 Sunflower, yellow $3.00 15 $45.00
3255 Lily, white $4.50 10 $45.00
6270 Rose, pink $2.75 12 $33.00
7650 Orchid, potted $18.50 2 $37.00
Subtotal : $145.00
Tax : $20.00
Shipping : $35.00
Total : $200.00

Shipping : Regular (5-7 days) - Free Shipping

Express Shipping : (3-4 days) - $20.00
Next-day Shipping - $35.00
Special Instructions: Please do not make any color substitutions.
Payment Method : Credit Card XXXX XXXX XXXX 3650
Order Date: February 15

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E-Mail Message
From: Amy Allen <amyallen@watson.com>
To: Spring Flowers <springflowers@springflowers.com>
Subject: Order # 1990
Date: February 18
Spring Flowers,
I’ve recently placed an order (order #1990). Flowers were delivered on time,
but there were some problems. First of all, there was a shortage. As you can
see on my order sheet, I’ve ordered 20 lavenders (#1105) but I got only 15.
Second, some flowers came in wrong colors. I’ve ordered white lilies (#3255),
but I received red lilies. I’ve ordered pink roses (#6270), but green roses came.
Finally, the buds on the potted item (#7650) had already started to wither. So
only sunflowers came as I ordered.
As you know, this was not first time ordering from you, so I must admit that I
am surprised by the lack of attention to my order. I just can’t believe the fact
that I called your store after I placed the order to stress the importance of the
flower colors. I was very pleased with your flower arrangements for our
company’s banquet last year.
I trust that you will refund me for the flowers I did not receive. As for those
that came in the wrong colors, let me know what you will do. We have another
event coming up on April 24. I’m not really sure if I want to order from you if
this is the kind of service we are going to get.
Unhappy customer
Amy Allen

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181. When was Ms. Allen’s order 184. What does Ms. Allen want
probably delivered? Spring Flowers to do?
A. On February 14 A. Estimate costs for an upcoming
B. On February 15 event
C. On February 16 B. Provide a partial refund of her
D. On April 24 payment
182. What flowers were delivered C. Send a corrected order
without an error? D. Offer her a discount on a future
A. Roses purchase
B. Lavenders 185. What is suggested about Ms.
C. Sunflowers Allen?
D. Lilies A. She has placed an order with
183. In the e-mail, the word “stress” in Spring Flowers at least once before.
paragraph 2, line 3, is closest in B. She will soon retire from her
meaning to position at Watson.
A. force C. She once worked as a floral
B. emphasize designer.
C. determine D. She is planning to attend a
D. strain professional conference in the
summer.
Questions 186-190 refer to the following e-mails and advertisement.
To: Jane Heinrich <j.heinrich@arlington.com>, Frank
Summit <frank@piersonsales.com>, William Camacho
<camachow@pinemail.com>, Regina Perez <reginaperez@eed.com>,
Tamara Glover <tamarag@staffordco.com>
From: Gerald Landon <landon_g@jacintomfg.com>
Date: April 9 Subject:
Volunteer work
Hello Everyone,
We had another great monthly meeting of the Lewisville Gardening Club
yesterday. As you are the ones who signed up to participate in next month’s
Earth Embrace volunteer project, I wanted to send you some follow-up
information. Please see the attached advertisement. There is also a more
detailed explanation of the project on the organization’s Web site at
www.earthembrace.org. We need to decide which of the activities we would
like to participate in, so please let me know your preferences.
Have a great day!
Gerald Landon
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Get Connected to the Environment with Earth Embrace!

With the generous sponsorship of local eco-friendly businesses, the Lewisville
Parks and Recreation Department presents the Earth Embrace project.
Throughout the month of May, volunteers will carry out cleanup projects in
Lewisville’s forests, wetlands, and public parks. There will be two projects
per week for four weeks, each at a different site. No experience is required,
and volunteers of all ages and abilities are welcome.
Every Friday, the volunteers from that week will be entered into a drawing for
a prize, and the winners will be contacted by e-mail in June. Check out the
exciting prizes below!
Volunteer Dates Sponsored Prizes
May 2–May 6 Four tickets for Eden Botanical Gardens
May 9–May 13 Two tickets for Gray Peak Rock Climbing Adventure
May 16–May 20 Four tickets for Ashmore Owl Sanctuary
May 23–May 27 Two tickets for Crystal Cave Tour
We hope you will get involved to make a positive change in our community!

E-Mail Message
To: Regina Perez <reginaperez@eed.com>
From: Earth Embrace <molly@earthembrace.org>
Date: June 2
Subject: You’re a winner!
Dear Ms. Perez,
I’m pleased to inform you that you are one of the winners of the prize drawing
for last month’s Earth Embrace project. You have won two tickets for the Gray
Peak Rock Climbing Adventure. Tours are available on the following days this
summer: June 18, July 1, July 12, August 5, and August 16. Please e-mail me
back to let me know which one you would like, and I’ll send the tickets to the
mailing address we have on file. Each tour begins at 9:00 A.M. at the Huntly
National Park Tourist Center. You should get there by 8:30 AM. to check out
a harness, helmet, and other safety equipment. These are provided at no extra
cost, but you will need the guides to help you find the right sizes. Thank you
for your participation in our project, and congratulations!
Sincerely,
Molly Ellis
Event Coordinator, Earth Embrace
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186. Why were the recipients sent the 188. When did Ms. Perez most likely
first e-mail? do some volunteer work?
A. They were absent from a club A. May 2–May 6
meeting. B. May 9–May 13
B. They showed interest in a project. C. May 16–May 20
C. They participated in an event last D. May 23–May 27
year. 189. According to the second e-mail,
D. They signed up for a newsletter. what is Ms. Perez asked to do?
187. What is NOT indicated about the A. Volunteer for another event
Earth Embrace project? B. Describe her experience level
A. Its information can be found C. Provide a mailing address
online. D. Indicate a preference
B. Eight sites in total will be cleaned 190. Why should Ms. Perez arrive
up. early for an activity?
C. It is held in Lewisville every year. A. To get some gear
D. There is no age limit for B. To pick up some tickets
participants. C. To fill out some paperwork
D. To confirm her attendance

Questions 191-195 refer to the following job posting, e-mail, and schedule.
SEASIDE RESORT IS LOOKING FOR FRIENDLY AND
ENTHUSIASTIC PEOPLE TO JOIN ITS TEAM!
Our luxury resort caters mainly to foreign tourists who want to experience the
beauty and tranquility of Pomona Island. To apply for any of the positions
below, send a résumé to hr@seaside-resort.com by April 25. Compensation is
not fixed, as it is dependent upon experience.
• Front Desk Receptionist: Book rooms over the phone, perform guest check-
in and check-out, and respond to inquiries.
- Requirement: One year of experience
• Lifeguard: Monitor the beach area for the safety of swimmers and surfers.
- Requirement: State-issued certification
• Events Manager: Assist in the planning of on-site events such as weddings,
reunions, and employee retreats.
- Requirements: Excellent communication skills and two years of experience
managing similar events
• Housekeeper: Ensure the cleanliness of guest rooms.
- Requirement: None

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E-Mail Message
To: Lori Jackson <l.jackson@salemmail.com>
From: Seaside Resort <hr@seaside-resort.com>
Date: April 27
Subject: Employment at Seaside Resort
Dear Ms. Jackson,
Thank you for applying for a position at Seaside Resort. Although you have
only one year of experience, rather than the required two years, we would still
like you to come in for an interview. The hiring committee was impressed that
you sent a letter of recommendation from your previous employer even though
it was not requested. This attitude of going the extra mile is exactly what we’re
looking for, so we are willing to make exceptions to the requirement rules.
Your interview is scheduled for May 1 at 10 A.M. in Meeting Room 3, which
is on the first floor. The front desk receptionist will help you find it if you are
having difficulty. If you have any questions in the meantime, please feel free
to e-mail me.
Sincerely,
Michael Stone
HR Manager, Seaside Resort

SEASIDE RESORT INTERVIEW SCHEDULE FOR

MAY 1
Room Interviewer
Meeting Room 1 Elisa Flores
Meeting Room 2 Michael Stone
Meeting Room 3 Patrick Shaw
Meeting Room 4 Helen Putnam
Interviews are scheduled every thirty minutes from 9 A.M to noon. A list of
applicants, along with their résumés, will be left on the table of each room.
Interviewers will meet for lunch at noon to discuss the job candidates.

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191. What is indicated about Seaside 194. According to Mr. Stone, why is
Resort? the committee interested in Ms.
A. It is the only hotel on Pomona Jackson?
Island. A. She put additional effort into her
B. Several of its branches are seeking application.
employees. B. She has more experience than any
C. It raises its prices during the peak other applicant.
season. C. A Seaside Resort staff member
D. Most of its visitors are from recommended her.
overseas. D. Her educational background is a
192. In the job posting, the word perfect fit.
“fixed” in paragraph 1, line 4, is 195. Who will conduct an interview
closest in meaning to with Ms. Jackson?
A. calculated A. Elisa Flores
B. positioned B. Michael Stone
C. repaired C. Patrick Shaw
D. finalized D. Helen Putnam
193. Which job did Ms. Jackson most
likely apply for?
A. Front desk receptionist
B. Lifeguard
C. Events manager
D. Housekeeper

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Questions 196-200 refer to the following table of contents and e-mails.

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E-Mail Message
To: Charles Bryant <c.bryant@augustauni.edu>
From: Maria Lawton <lawtonm@wss.net>
Date: May 27
Subject: From the Business Builders Club
Dear Mr. Bryant,
I am writing to you on behalf of the Business Builders Club. We are an organization of
professionals that meet once every quarter to learn new skills that are applicable to our
careers. I saw your lecture at the Roseville Public Library on May 12, and I was really
impressed with how much I learned in such a short time. You are obviously a talented
and knowledgeable presenter. I think our members will appreciate the insights you can
share into how to improve communications skills. Therefore, I’m wondering if you
would be available to attend one of our sessions and give a presentation on your research.
We are particularly interested in the paper that was published in the April issue of the
Journal of Modern Social Psychology. Please let me know your availability and fees.
Our next two meetings are September 20 and December 28. You can reach me at this e-
mail address or by phone at 555-4059.
Warmest regards,
Maria Lawton
President, Business Builders Club

E-Mail Message
To: Maria Lawton <lawtonm@wss.net>
From: Charles Bryant <c.bryant@augustauni.edu>
Date: May 28
Subject: RE: From the Business Builders Club
Dear Ms. Lawton,
Thank you for your kind words. I’m pleased you were able to attend the talk in Roseville.
In fact, that was my very first stop on the tour. The library director there did an excellent
job promoting the event to ensure a high turnout. As for your request, unfortunately, I
have plans to teach overseas this coming semester. However, I’ve spoken to Mary
Colvin, and she is interested in visiting your group. I’ve passed along your phone
number, and you can expect a call from her sometime next week. I’ve also asked my
colleague to e-mail you the handouts from the Roseville lecture since we ran out of them
that day.
Sincerely,
Charles Bryant

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196. What is NOT a topic covered in the 199. What is true about Mr. Bryant’s
journal? lecture tour?
A. Learning a foreign language A. It will happen again next year.
B. Cross-cultural interactions B. It had some lectures overseas.
C. The effects of social media C. It mainly visited universities.
D. Self-motivation D. It started on May 12.
197. What is the purpose of the first e- 200. Who will call Ms. Lawton next
mail? week?
A. To offer research assistance A. A journal editor
B. To thank Mr. Bryant for his help B. A lead researcher
C. To recruit a new member for a club C. Mr. Bryant’s assistant
D. To invite Mr. Bryant to give a talk D. A library director
198. What is indicated about the Business
Builders Club?
A. It meets at the Roseville Public
Library.
B. It is a newly formed organization.
C. It has meetings four times a year.
D. It is exclusively for business owners.

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