TEST

Questions 1-2 refer to the following advertisement.

Grand Opening
The Art Shoppe, Europe's biggest and most exciting art supply superstore, is opening a new
location in the downtown area. To celebrate this grand opening, all six Art Shoppe stores are
having a "Buy One, Get One Half Off" sale from June 5 to June 7. What does this mean for you?
It means savings, savings, and more savings!
Buy one fantastic oil painting, and receive another one at half price. If you can't decide
between a beautiful landscape painting or a portrait, no need to choose-get them both. We
offer landscapes, portraits, still-life, modern, classical, rococo, and cubist paintings in all style,
all size, and all shapes. Buy one, get one half off!
The downtown Art Shoppe will offer painting classes for all levels, novice through expert, on
Wednesday evenings from 6:00 p.m. to 8:00 p.m. So join us, and find out what everyone is
already talking about - The Art Shoppe!
Note: Offer does not apply to watercolors.

1. What is the purpose of this advertisement? 2. Which is true about the sale?
(A) To notify customers of new art classes (A) It lasts for one day
(B) To announce a special discount (B) It offers 50% off all purchases.
(C) To invite people to a new store (C) It includes discount on classes
(D) To inform customers of a new service (D) It excludes some store items
Questions 3-4 refer to the following advertisement.

Book next year's winter beach vacation early and save up to 40%!
Plan your winter escape in advance, and enjoy great savings to top sun-drenched destinations
like the Dominican Republic, Jamaica, and more. We have deals on a full range of hotels to fit
all budgets, from shoestring to champagne!
Stay at the two-and-a-half-star Grand Bahamas Resort and Spa for as little as $42 per night!
Stay at the five-star Punta Cana Beachside Hotel for only $92 per night! We guarantee the
lowest prices, and if your vacation package goes down in price before you leave, we will
refund you the difference! Not only will you have the best vacation ever, you'll enjoy the
knowledge that you are paying the lowest possible price!
Flights, hotel fees, taxes, and gratuities are not included.

3. What is being advertised? 4. Which is NOT mentioned in the

(A) A resort in the Bahamas advertisement?
(B) Flights to popular destinations (A) The locations of the hotels
(C) A complete vacation package (B) The cost of airfare
(D) Low prices on hotel stays (C) A refund in case of a price change
(D) Names of resorts
Questions 5-7 refer to the following advertisement.

Administrative Assistant
About the Job
Are you an administrative assistant who wants to work with a large, reputable company? If so,
you won't want to miss out on this outstanding opportunity to work for Snowflake
Entertainment! [1] For over thirty years, Snowflake Entertainment has produced innovative
and popular computer games. We are consistently ranked among the world’s best-selling
gaming companies.

Responsibilities
[2] Responsibilities include answering calls, interviewing customers to document complaints,
interacting with game designers and other staff members to ensure smooth operation, and
providing additional support as required. [3]

Qualifications
Candidates should have a minimum of three years’ experience, possess strong organizational
and communication skills, be fluent in English, hold a university degree, have excellent
customer service skills, and be a multitasker. [4]
Please e-mail resume with cover letter and salary expectation to: Min - Jung Kim, Personnel
Director, at MJKim@snowflakeent.com

5. What is suggested about Snowflake 7. In which of the positions marked [1], [2], [3],
Entertainment? and [4] does the following sentence best belong?
(A) It was founded recently. "A strong knowledge of video games is not
(B) It is seeking game designers. necessary but is a plus."
(C) It is expanding to more countries. (A) [1]
(D) It is a leader in its industry. (B) [2]
(C) [3]
(D) [4]

6. What does the advertised job involve?

(A) Testing computer games
(B) Making sales presentations
(C) Responding to customer concerns
(D) Training new staff members

Questions 8-10 refer to the following advertisement.

 Allegro: All Your Favorite Music in One Place!
All.egro-music.com makes it easy to find the right music at any time and on any device - on
your computer, tablet, smart TV, or phone. Our library includes more than 25 million songs
and is growing every day. It features the world’s best music of every genre, from hip-hop to
rock to classical. Browse our selection by artist, song title, album, or genre. Creating a guest
account is absolutely free. Just choose an ID and password and begin streaming music
immediately.
If you upgrade to our premium service for just $8.99 per month (only $4.99 for students!), you
can enjoy your music without advertisements. Premium subscribers can download music for
offline listening - no Internet connection needed. You can also create and share song
collections on social media.
Not sure if you want to subscribe? We're so sure that you’ll love Allegro Premium we're
offering a 30-day trial at a cost of only $1. And be sure to recommend Allegro Premium to
friends and family. Just have them enter your ID when they register, and for every new
subscriber you bring in, you’ll get a month of premium service at no cost. For more details, see
answers to Frequently Asked Questions at allegro – music.com/FAQ.

8. What is being advertised? 10. The word "enter" in paragraph 3, line 3, is

(A) A new music news website closest in meaning to
(B) A music streaming service (A) type
(C) A sale on music downloads (B) arrive
(D) A music store's opening (C) access
(D) connect

9. What is suggested about users with guest

accounts?
(A) They see ads on the site.
(B) They can use the site when offline.
(C) They cannot access the whole library.
(D) They have to pay more than $8.99 a
month.
Questions 11-15 refer to the following advertisement and e-mail.

WANTED: Part-time payroll support worker to fill one-year contract covering for maternity leave. The ideal
candidate will be highly detail-oriented, organized, and dependable, and will possess excellent verbal and written
communication skills.
Job Description
As a payroll support specialist, you will be:
• assisting with the processing of biweekly payroll
• remitting payroll taxes
• calculating overtime, vacation pay, and severance pay
• helping fellow employees with payroll questions and concerns
• performing other assigned tasks when needed

Qualifications
Candidates must:
• have a high-school diploma
• have a minimum of one year’s experience in payroll and knowledge of automated payroll systems and
software
• understand government requirements with regard to remitting payroll taxes
• be able to maintain the highest level of confidentiality.

Kindly e-mail your cover letter, resume, and at least three references to lindawalters@mightytowers.com. (Subject:
Job ID #7244) Or apply online.

To: Linda Walters <lmdawalters@mightytowers.com>

From: Tina Rodriguez <tinarodriguez@gmail.com>
Subject: Job ID #7244

Dear Ms. Walters,

I recently saw your ad for the part-time payroll support position on Alljobs.com. I am writing to
formally apply for the position.
I am a recent graduate of ACE Community College with a major in accounting. I must
acknowledge that I do not have the one year of work experience that you are asking for, but I
graduated at the top of my class. I therefore feel that I am ready and able to step into the
position. I am willing to work hard and prove that I am capable.
Please feel free to call me at your earliest convenience to arrange an interview. Thank you in
advance for your kind attention.
Sincerely,
Tina Rodriguez

11. What does the job involve? 14. Which qualification does Ms. Rodriguez
(A) Receiving taxes from staff mention?
(B) Calculating maternity leave (A) Many years of experience
(C) Supporting the payroll department (B) An accounting degree
(D) Completing grant applications (C) A strong desire to advance
(D) Excellent interview skills

12. What does the job involve? 15. In the e-mail, the word " acknowledge " in
(A) A university degree paragraph 2, line 2, is closest in meaning to
(B) Availability for full-time work (A) discover
(C) Knowledge of government tax rules (B) insist
(D) Completion of company business (C) regret
training (D) admit

13. Where was the advertisement posted?

(A) On a website
(B) In the newspaper
(C) On a bulletin board
(D) In a trade magazine
Questions 16-20 refer to the following catalog and order form.

Eco Uniforms, Inc. Spring Catalog

Eco Uniforms makes attractive, high-quality, and environmentally-friendly uniforms for the food
service industry.
Chef Coats Item No. 8990 ............................................................................................................................$45.00
50% organic cotton, 50% recycled polyester; long sleeves, ten buttons
Unisex sizes: S, M, L, XL
Colors: white, navy blue, black
Chef Pants Item No. 8560.............................................................................................................................$40.00
100% organic cotton, right back pocket and key holder
Unisex sizes: XS, S, M, L, XL
Colors: black
Men’s and Women’s Knit Shirts Item No. 3487 .............................................................................$25.00
100% organic cotton, short sleeves, three – buttons collar
Men’s sizes: S, M, L, XL
Women’s sizes: S, M, L, XL
Colors: black, navy blue, red, green, white
Aprons Item No. 4302.................................................................................................................................... $15.00
100% recycled polyester; extra – long ties, three pockets
One size fits all
Color: black, white

Date: April 11th, 2018 Order Form

Description Item No, Size Quantity Color Price

Chef Goats 8990 L 2 white $90
Knit Shirts 3487 Men’s L 1 green $25
Chef Pants 8560 Men's XL 2 black $80
Aprons 4320 — 3 black $45
<Standard Shipping & Handling> SUBTOTAL $240.00
Standard shipping (10-15 business days): $10 SHIPPING $0.00
Expedited shipping (5-10 business days): $15 TOTAL $240.00
Rush shipping (2-3 business days): $25

Free rush shipping on your first order and on all orders over $150
16. For whom is the catalog most likely 19. Which is the customer NOT ordering?
intended? (A) Black aprons
(A) Beginner cooks (B) A green knit shirt
(B) Organic food shoppers (C) Large chef coats( form order)
(C) Company executives (D) Large chef pants
(D) Restaurant owners

17. What is indicated about the chef pants? 20. How much will the customer pay for
(A) They are made of polyester. shipping?
(B) They do not come in men's and women's (A) $0
sizes. (B) $10
(C) They do not have any pockets. (C) $15
(D) They are made from recycled material. (D) $25

18. Which item comes in five colors?

(A) The chef coats
(B) The chef pants
(C) The knit shirts
(D) The aprons
Questions 21-25 refer to the following advertisement and e-mails.

TOTAL DEFENSE Antivirus Software

Computer viruses and other cyberattacks can slow down your computer, delete your files, and even
steal your private data. Protect your computers with award-winning TOTAL DEFENSE, an industry
leader for the 10 years since we started. And to celebrate our 10th birthday, we are offering our lowest
prices ever from July 15-30. Whether for your home or business, TOTAL DEFENSE provides cost-
effective protection to keep your files safe and your system running smoothly.
Compare features and choose the option that best meets your needs, or e-mail us at
customerservice@totaldefense.com.

$100 $70 $80 $50 $60 $40

SUPER PRO PACKAGE PRO PACKAGE BASIC PACKAGE
up to 25 PCs up to 10 PCs up to 5 PCs
Virus/Adware/Spyware protection ✓ ✓ ✓
Phishing scam protection ✓ ✓ ✓
Identity protection for online purchases ✓ ✓ ✓
Firewall ✓ ✓ ✓
✓ ✓
System boost to speed up performance
Parental advisor for kids' online safety ✓ ✓
60-day money-back guarantee ✓
24-hour technical support by phone ✓

To: customer service@totaldefense.com

From: Mina Wong <mwong@hotmail.net>
Subject: Best for older systems?
Date: July 25

Hello,
I'm looking to install new antivirus software for my small business and would like to take
advantage of your sale. There are five computers on my network, two of them laptops without
much power. Lately they've been slowing down and crashing frequently. Actually, I'm not sure if
the problem is malware or if the computers are just getting too old (three to five years), as well as
running out of drive space.
My question is: Which version of your software would you recommend? I'd like to get the Super
Pro package because of the extra features, but I'm worried it might use up a lot of resources on my
fairly old and slow computers.
Thank you,
Mina Wong
 To: Mina Wong <mwong@hotmail.net>
From: customerservice@totaldefense.com
Subject: Re: Best for older systems?
Date: July 25

Hello, Ms. Wong

Unfortunately, I think you’re right about the Super Pro package. It’s a very powerful program
that does not always function on older and less powerful devices. Luckily, our lowest-cost
package is a “light” program that uses very little of the system resources. I’m sure you’ll find it
sufficient for your current security needs. (Be sure to order by the end of the month!) Later, once
you’ve replaced your old PCs, I’d recommend switching to our more powerful Super Pro package.
Please let me know if there’s anything else I can help you with.
Best,
Jim Kinney
TOTAL DEFENSE Customer Service Representative

21. Which feature is only included in the most 24. How much will Mina Wong probably spend?
expensive software package? (A) $100
(A) An improvement in computer speed (B) $70
(B) A refund within two months (C) $50
(C) Protection for children (D) $40
(D) Identity theft prevention

22. What is the purpose of Mina Wong's e-mail? 25. In Jim Kinney's e-mail, the word "sufficient"
(A) To order a new computer in paragraph 1, line 3, is closest in meaning to
(B) To request advice on a purchase (A) fast
(C) To ask for help fixing her computers (B) correct
(D) To complain about a product (C) enough
(D) thorough

23. When does Jim Kinney recommend that Mina

Wong buy the Super Pro software?
(A) After testing it
(B) After the sale begins
(C) After having her PCs fixed
(D) After getting new computers