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Download Li s t e d a t N Y S E ( W IT ) . P a r t o f t h e T M T ( T e c h n o l o g y -

M e d i a - T e l e c o m ) In d e x o f t h e N e w Y o rk S t o c k Ex c h a n ge . O v e r 2 0 ye a r s o f IT C o n s u l t i n g, S ys t e m s In t e gr a t i o n a n d E n gi n e e r i n g S e r v i c e s e x p e r i e n c e . 3 0 o f f i c e s w o r l d w i d e , 1 8 , 0 00 IT p r a c t i t i on e r s a n d d o m a i n c o ns u l t a nt s . M o r e t h a n 3 0 0 cu s t o m e r s a c r o s s U S A , E u r o p e a n d J a p an ( 5 0 o f t h e s e a r e F o r t u n e 5 0 0 c om p a n i e s) . U S D 7 3 6 M n r e ve n u e s ( Y e a r 2 0 0 1 - 2 0 0 2 ) , C um u l a t i v e A n n u a l G r o w t h R a t e ( C A G R ) o f 4 5 % ov e r t h e l a s t fi v e ye a r s . Q u a l i t y l e a d e r s h i p : M os t m a t u r e S i x S i gm a p r o gr a m i n t h e i n d us t r y. W o r l d 's f i r s t P C M M , C MM i a n d C M M l e v e l 5 c o m p a n y.

CHAPTER-2 COMPANY PROFILE


HISTORY
F o u n d e d i n 1 9 4 5 , W ip r o h a s d i ve r si f ie d i n t o I n f o rm a t i o n T e ch n o lo g y, C o n su m e r Ca r e a n d L i g h t i n g , E n g i n e e r in g a n d H e a l t h c a re . W ip ro s d i ve r s if i c a t i o n i n t o I T h a p p e n e d in 1 9 8 0 a n d s in c e t h e n t h e r e h a s b e e n n o lo o k i n g b a ck . W ip ro h a d re ve n u e s o f US D 7 3 6 M n in M a r ch 2 0 0 2 . Milestones 1 9 8 0 : D i ve r s if i ca t io n in t o I n f o rm a t i o n T e c h n o lo g y 1 9 9 0 : I n c o rp o ra t io n o f W ip ro - G E m e d i c a l s ys t e m s 1 9 9 2 : G o i n g g l o b a l wi t h g l o b a l I T se r vi c e s d i vi s i o n 1 9 9 3 : B u s i n e ss innovation award for offshore development 1995:Wipro gets IS O 9001 qualit y certification, re certified twice for mature processes 1 9 9 7 : W i p r o ge t s S EI C M M l e v e l 3 c e r t i f i c a t i o n , enterprise wide processes defined 1 9 9 8 : W i p r o f i r s t s of t w a r e s e r v i c e s c o m p a n y i n t h e w o r l d t o ge t S E I C M M l e v e l 5 1 9 9 9 : W i p r o ' s m a r k et c a p i t a l i z a t i o n i s t h e h i gh e s t i n

India 2 0 0 0 : S t a r t o f t h e S i x S i gm a i ni t i at i v e , d e f e c t s p r e v e n t i o n p r a c t i c e s i n i t i a t e d at p r o j e c t l e v e l 2001: F i r s t In d i a n c o m p a ny t o a c h i e v e t h e " T L9 0 0 0 certification" for industry specific quality standards 2 0 0 1 : W o r l d 's f i r st P C M M Le v e l 5 c o m p a n y 2 0 0 1 : R a nk e d 8 7 a m o n g 1 0 0 b e s t p e r f o rm i n g t e c h n o l o g y c o m p a n i e s gl o b a l l y ( B u s i n e s s W e e k , J u ne 2 0 0 1 ) 2 0 0 2 : W o r l d s f i r s t C M M i v e r 1 . 1 Le v e l 5 c o m p a n y 2002: R a n ke d t h e 7 t h s o f t wa r e s e r vi c e s c o m p a n y i n B u s in e ssW e e k ( I n f o t e c h 1 0 0 , No ve m b e r 2 0 0 2 )
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DISASTER RECOVERY PLANNING A n e s t i m at e d 9 4 % of c o m p a n i e s w i t h o ut a t e s t e d c r i si s pl a n go o u t o f b u s i n e s s af t e r a s e v e r e l o s s o f s e r v i c e . W it h in c r e a s e d d e p e n d e n c y o n I T I n f r a st r u ct u re t o r u n b u s i n e s s e f f e c t i ve l y a n d e f f i c i e n t l y, o r g a n i za t i o n s n e e d t o k n o w h o w t o p r o t e ct t h e b u s i n e s s if t h e I T I n f ra s t ru c t u re f a i l s . ' D i sa s t e r -R e c o ve r y P l a n s ' a r t i c u la t e t h e m e a n s t o p r o t e ct o r g a n i za t io n s in ca s e o f s u c h e ve n t u a l it i e s. Wipro offers a comprehensive solution that h e lp s o r g a n i za t io n s f a ce a n y e ve n t u a l i t y o f t h i s k i n d a n d e n s u re s t h a t o r g a n i za t io n s re co ve r s m o o t h l y f ro m t h e d i s a st e r i n t h e sh o rt e st p o s s ib le t im e The offering covers:

S t u d y o f t h e e x i st i n g IT In f r a s t r u c t u r e s e t - u p a t v a r i o us s i t e s o f t h e o r ga n i z a t i o n a n d o f t h e ex i s t i n g d i s a st e r recovery practices. Id e n t i f i c a t i o n o f t h r e a t s t o t h e s e r vi c e s , a r i s i n g o u t o f t h e f a u l t s i n IT p r o d u c t s a n d s e r vi c e s of t h e o r ga n i z a t i o n .

C o n d u c t i n g R i sk A n a l ys i s a n d B u s i n e s s Im p a c t A n a l ys i s ( B IA ) o f v a r i o u s t h re a t s t o t h e r e s o u r c e s / f u n c t i o n s a n d c a t e go r i z i n g t h e r i sk s b a s e d o n t h e i m pa c t . D e s i gn i n g a n d r e c o m m e n d i n g s o l u t i on s t o c o v e r t h e resources from the threats (risks). Implementation of the recommended solutions including h o t s i t e s , hi gh a v a i l a b i l i t y s o l u t i o n s , n e t w o r k s a n d s t o r a ge s ys t e m s

EXECUTIVE PROFILE
AZIM PREMJI

AZIM H PREMJI T h e C h a i r m a n o f W i p r o C o r po r a t i o n A n a l u m n us o f S t a nf o r d U n i v e r s i t y, U S A , M r . A z i m H P r em j i j o i n e d W i p r o i n 1 9 66 a t t h e a ge o f 2 1 . U n d e r h i s l e a d e rs h i p , a R s . 7 0 m i l l i o n co m p a n y i n h yd ro g e n a t e d c o o k in g f a t s h a s g r o wn t o a $ 5 0 0 m i l l io n d i ve r si f ie d , in t e g r a t e d c o r p o r a t i o n i n s e rvi c e s , t e c h n o lo g y p r o d u c t s a n d c o n s u m e r p ro d u c t s wi t h l e a d e r sh ip p o s i t i o n s in t h e b u s in e s se s i t i s i n . A r o l e m o d e l f o r yo u n g e n t r e p r e n e u r s a c r o s s t h e wo r l d , M r . A zi m P r e m j i h a s in t e gr a t e d t h e c o u n t ry' s e n t r e p r e n e u r ia l t r a d i t io n wi t h p r o f e s s io n a l management, based on so u n d values and uncompromising integrity.

M r . A zi m P r e m j i 's s t r e n g t h l i e s i n b r i n g i n g t o g e t h e r a n d b u i ld i n g c h a r g e d t e a m s o f h i g h p o t e n t ia l , h i g h p e rf o rm i n g p e o p le . H i s vi s i o n a n d p r a gm a t i sm h a ve h e l p e d W ip ro C o r p o r a t io n b e co m e t h e 2 n d m o s t

c o m p e t i t i ve a n d su c c e s sf u l co m p a n y i n I n d ia a s r a t e d b y B u s in e s s T o d a y, a le a d i n g b u s in e s s m a g a zi n e i n I n d ia . W ip ro in t e r m s o f m a r ke t c a p it a l i za t io n i s a m o n g t h e t o p 1 0 co r p o r a t io n s i n I n d ia . M r . P r e m j i ve r y s t r o n g l y b e l i e ve s t h a t t h e m o st i m p o rt a n t c o n t r ib u t o rs t o W ip ro ' s s u c ce ss h a ve b e e n t h e a r t i c u l a t i o n s a n d f a i t h f u l a d h e re n ce t o co r e va l u e s , a s h a r e d vi s i o n f o r t h e f u t u re , id e n t if ic a t io n a n d d e ve l o p m e n t o f W i p r o l e a d e r s t h ro u g h c l e a r l y d e f i n e d W ip r o l e a d e r s ' q u a l i t ie s . A h a n d s -o n b u s in e s s l e a d e r wi t h s t a n d a rd s o f e xc e l le n c e i n e ve r yt h in g t h a t t h e co r p o r a t i o n d o e s , M r . P r e m j i i s a l m o s t f a n a t ic a l a b o u t d e l i ve r i n g va l u e t o c u s t o m e r s a n d h is wi l l i n g n e s s t o sa c r if i ce b u s in e ss a n d p r o f it s t o h o l d o n t o " O u r P ro m i se " . M r . P r e m j i wa s t h e p r im e m o ve r b e h i n d W ip ro ' s d e c i s i o n t o a c h ie ve " S i x S i g m a " s t a t u s . I n h i s a d d r e ss t o t h e t o p m a n a g e m e n t o f W ip r o C o r p o r a t io n o n M a y 2 , 1 9 9 7 , h e s a i d , " T h e e n d o b j e c t i ve o f o u r ' c u s t o m e r - in ' c o n c e p t i s t h a t we wa n t t o b u i ld t h e vo i c e o f t h e c u s t o m e r in o u r p ro d u c t s a n d s e r vi c e s . T h i s i s o p p o s i t e t o t h e c o n ce p t o f 'p r o d u c t -o u t ' , wh i c h i s t h e wa y t h e wo r l d h a s b e e n o p e r a t i n g f o r s o m e t i m e . " I n t h is j o u rn e y o f a ch i e vi n g t h e n e a r d e f e c t -f re e p r o d u c t s a n d se r vi c e s , Mr . P r e m j i is ve r y c l e a r t h a t a s a wo r l d c l a ss o r g a n i za t io n , wh a t W ip r o n e e d s t o b e c o n c e rn e d a b o u t i s t h e p ro ce s s , n o t m e r e l y t h e r e su l t s .

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