RFP After Pre-Bid

RFP for O&M(FMS) - RSDC PHASE-1 after Pre-bid
Request for Proposal (RFP) Document for

Operations & Maintenance (FMS) and AMC for ITC Equipments installed at RSDC PHASE-1, Yojana
Bhawan, Jaipur
Reference No. F4.2(296)/RISL/Tech/2016/7759 dated 03 -1-2017

Unique Bid No.: RISL/16/OCB/216
Mode of Bid Submission Online though eProcurement/ eTendering system at

http://eproc.rajasthan.gov.in
Procuring Authority Chairman cum Managing Director,
RISL, First Floor, C-Block, Yojana Bhawan, Tilak
Marg, C-Scheme, Jaipur-302005 (Rajasthan)
Last Date & Time of Submission of Bid Up to 3:00 PM on 09/02/2017
Date & Time of Opening of Technical Bid 09/02/2017 at 4:00 PM
Bidding Document Fee: Rs. 1000 (Rupees one thousand only)
Name of the Bidding Company/ Firm:

Contact Person(Authorised Bid Signatory):
Correspondence Address:
Telephone &
Mobile No.
Fax Nos.:
Website & E-Mail:
RajCOMP Info Services Limited (RISL)

First Floor, Yojana Bhawan, C-Block, Tilak Marg, C-Scheme, Jaipur-302005 (Raj.)
Phone: 0141- 5103902 Fax: 0141-2228701
Web: http://risl.rajasthan.gov.in, Email: darbarilal@rajasthan.gov.in
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ABBREVIATIONS & DEFINITIONS
The Rajasthan Transparency in Public Procurement Act, 2012 (Act No. 21 of

Act
2012) and Rules thereto
It means the total payment due in a quarter towards all services – FMS
Agreed Quarterly including Co-Location services and comprehensive onsite maintenance without
Payment calculation of penalties and/ or LD. (i.e. without considering applicable penalties
and/or LD)
Authorised Signatory The bidder’s representative/ officer vested (explicitly, implicitly, or through
conduct) with the powers to commit the authorizing organization to a binding
agreement. Also called signing officer/ authority having the Power of Attorney
(PoA) from the competent authority of the respective Bidding firm.
BG Bank Guarantee
Bid/ eBid A formal offer made in pursuance of an invitation by a procuring entity and
includes any tender, proposal or quotation in electronic format
A security provided to the procuring entity by a bidder for securing the
Bid Security
fulfilment of any obligation in terms of the provisions of the bidding documents.
Bidder Any person/ firm/ agency/ company/ contractor/ supplier/ vendor participating
in the procurement/ bidding process with the procurement entity
Documents issued by the procuring entity, including any amendments thereto,
Bidding Document that set out the terms and conditions of the given procurement and includes
the invitation to bid
BoM Bill of Material
CMC Contract Monitoring Committee
Competent Authority An authority or officer to whom the relevant administrative or financial
powers have been delegated for taking decision in a matter relating to
procurement. MD, RISL in this bidding document.
Contract/ Procurement A contract entered into between the procuring entity and a successful bidder
Contract concerning the subject matter of procurement
The Contract/ Project Period shall commence from the date of commencement
Contract/ Project Period of services for a period of 4 years (FMS to be co-terminus with FMS of RSDC
phase 2 and 3) of Operations & Maintenance Services.
COTS Commercial Off The Shelf Software
Day A calendar day as per GoR/ GoI.
DCO Data Center Operator (Selected bidder)
DeitY, GoI Department of Electronics and Information Technology, Government of India
DoIT&C Department of Information Technology and Communications, Government of
Rajasthan.
DR Disaster Recovery
ETDC Electronic Testing & Development Center
FOR/ FOB Free on Board or Freight on Board
GoI/ GoR Govt. of India/ Govt. of Rajasthan
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All articles, material, commodities, electricity, livestock, furniture, fixtures, raw

material, spares, instruments, software, machinery, equipment, industrial
plant, vehicles, aircraft, ships, railway rolling stock and any other
Goods category of goods, whether in solid, liquid or gaseous form, purchased or
otherwise acquired for the use of a procuring entity as well as services or
works incidental to the supply of the goods if the value of services or
works or both does not exceed that of the goods themselves
ICT Information and Communication Technology.
Invitation for Bids (A document published by the procuring entity inviting Bids
IFB relating to the subject matter of procurement and any amendment thereto
and includes notice inviting Bid and request for proposal)
INR Indian Rupee
ISI Indian Standards Institution
ISO International Organisation for Standardisation
IT Information Technology
ITB Instruction to Bidders
LD Liquidated Damages
LoI Letter of Intent
NCB A bidding process in which qualified bidders only from within India are allowed
to participate
NDC National Data Centre
NeGP National e-Governance Plan of Government of India, Department of
Information Technology (DIT), Ministry of Communications and Information
Technology (MCIT), New Delhi.
NIB Notice Inviting Bid
Notification A notification published in the Official Gazette
OEM Original Equipment Manufacturer
PAN Permanent Account Number
PBG Performance Bank Guarantee
PC Procurement/ Purchase Committee
PQ Pre-Qualification
The process of procurement extending from the issue of invitation to Bid till
Procurement Process the award of the procurement contract or cancellation of the procurement
process, as the case may be
The acquisition by purchase, lease, license or otherwise of works, goods or
services, including award of Public Private Partnership projects, by a procuring
Procurement/ Public entity whether directly or through an agency with which a contract for
Procurement procurement services is entered into, but does not include any acquisition
without consideration, and “procure” or “procured” shall be construed
accordingly
Project Site Wherever applicable, means the designated place or places.
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PSD/ SD Performance Security Deposit/ Security Deposit

Purchaser/ Tendering Person or entity that is a recipient of a good or service provided by a seller
Authority/ Procuring (bidder) under a purchase order or contract of sale. Also called buyer. RISL in
Entity this RFP document.
RajSWAN/ RSWAN Rajasthan State Wide Area Network
RISL RajCOMP Info Services Limited
Rajasthan State Data Centre, 1ST Floor, New IT Building, Yojana Bhawan
RSDC PHASE-1
Premises, C-Scheme, Jaipur-302005
RVAT Rajasthan Value Added Tax
Any subject matter of procurement other than goods or works and includes
physical, maintenance, professional, intellectual, consultancy and advisory
Services
services or any service classified or declared as such by a procuring entity and
does not include appointment of any person made by any procuring entity
Service Level Agreement is a negotiated agreement between two parties
wherein one is the customer and the other is the service provider. It is aa
SLA service contract where the level of service is formally defined. In practice, the
term SLA is sometimes used to refer to the contracted delivery time (of the
service) or performance.
SPOC Single Point of Contact
SSDG State Services Delivery Gateway
State Government Government of Rajasthan (GoR)
State Public
http://sppp.raj.nic.in
Procurement Portal
STQC Standardisation Testing and Quality Certification, Govt. of India
Subject Matter of
Any item of procurement whether in the form of goods, services or works
Procurement
TIN Tax Identification Number
TPA Third Party Auditors
VAT/ CenVAT Value Added Tax/ Central VAT
WO/ PO Work Order/ Purchase Order
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1. INVITATION FOR BID (IFB)& NOTICE INVITING BID (NIB)
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2. PROJECT PROFILE &BACKGROUND INFORMATION

1) Project Profile
RISL intends to select an agency for Operations & Maintenance (FMS) and AMC for ITC Equipments
installed at RSDC PHASE-1, Yojana Bhawan, Jaipur.
It was envisioned to “make all Government services accessible to the common man in his locality,
through common service delivery outlets and ensure efficiency, transparency & reliability of such
services at affordable costs to realize the basic needs of the common man”.
The State Government has identified various projects along with various e-Governance initiatives at
the State level to provide increased number of services electronically. The State Government has set
up a Data Centre to provide common IT infrastructure to host these planned e-Governance
initiatives/applications and to facilitate web-enabled Anytime, Anywhere access. State Data Centre
was conceptualized with the objective of providing a common enabling infrastructure to the State to
cater to their e-governance applications hosting requirements of the entire state government and its
departments. State Data Centre has been identified as one of the core infrastructure components to
consolidate services, applications and infrastructure to provide efficient electronic delivery of G2G,
G2C and G2B services. It will enable various State departments to host their services/applications on a
common infrastructure leading to ease of integration and efficient management, ensuring that
computing resources and the support connectivity infrastructure is adequately and optimally used.
The Data Centre was made Go-Live in the year 2011 under National e-Governance Plan (NeGP) to
provide better operations & management control; minimize overall cost of Data Management, IT
Management and Deployment through use of common infrastructure, which broadly includes:
i. Compute Infrastructure: To cater to the needs of application hosting at the State, an initial
compute infrastructure consisting of web, application and database servers with different flavours of
OS & database software’s has been provisioned in the SDC.
ii. Storage Infrastructure: Centralized storage with flexible and secure configuration is available in the
SDC including backup facilities. The same shall be leveraged by different line departments for their
data storage requirements in shared manner.
iii. Network and Security Infrastructure: Core network infrastructure that is required for Data Centre
has been provided at SDC through SECLAN/RSWAN to meet the basic needs of the State Data Center.
The Data Centre is established at 1st Floor, IT Build, Yojana Bhawan, Jaipur. Subsequently with increase
in requirement two more data centers were established by state government. The summary status of
all the data centers /DR are as below:
Phases Location Approx. Rack Present Data Date of start
Server Farm Space Center Operator of operations
Area
Phase – 1 1st Floor, IT 1700 sq.ft 45 M/s TCS Ltd. 27-06-2011
(under building, Yojana (New DCO to be
NEGP) Bhawan, Jaipur selected by this RFP)
Phase – II New Library 400 sq. ft 15 M/s Wipro Ltd. 15-07-2015

(State Building,
Fund) Secretariat, Jaipur
Phase – III 3rd Floor, Yojana 2050 sq.ft 81 M/s Wipro Ltd. 03-02-2016
(State Bhawan, Jaipur
Fund)
Disaster NDC, Shastri Park, Information 22 Information will Information
Recovery New Delhi will be be provided to will be
Site provided to selected bidder provided to
selected selected
bidder bidder
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Thus RISL intended to select an agency for providing Operations & Maintenance (FMS) and AMC for
ITC Equipments installed at RSDC PHASE-1, Yojana Bhawan, Jaipur.
2) Project Benefits
 Reduced cost of infrastructure creation, monitoring, management for the state of Rajasthan and its
constituent departments.
 Enhanced reliability and security of information system through centralized management of IT
infrastructure by adopting the necessary measures and practices, such as
o Dynamic Scalability
o Centralized and simplified management
o Improved quality of data management
o Lower risk of data loss
o Higher availability of system and data – 24x7x365
o Better management of security and access control
o Guaranteed service levels, etc.
 Reduced administrative burden for state and its departments by avoiding necessity of vendor
management, addressing the technical issues surrounding the IT infrastructure on a standalone
basis by each department.
 Efficient and effective management of information security issues across various government
departments.
 Availability of “IT infrastructure on demand” to various state departments and agencies.
 Aggregation of IT infrastructure (Hardware, Storage, Networking and Software) and management
resources.
 Optimal utilization by sharing of IT infrastructure resources to meet individual peak loads.
 Standardization of systems
o Improved scalability
o Faster implementation cycle time
 Stable and predictable physical and technical environment.
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3. PRE-QUALIFICATION/ ELIGIBILITY CRITERIA

1) A bidder participating in the procurement process shall possess the following minimum pre-
qualification/ eligibility criteria.
S. Basic Specific Requirements Documents
No. Requirement Required
1 Legal Entity The bidder should be a Proprietorship firm duly Copy of valid
registered either under the Rajasthan Shops & Registration
Commercial Establishments Act, 1958 or any other Act Certificates
of State/ Union, as applicable for dealing in the subject
matter of procurement In case of company-
(Note: A self-certified declaration regarding the non- Copy of Certificates
applicability of registration to any Act should be of incorporation
submitted by the bidder)
OR
A company registered under Indian Companies Act,
1956
OR
A partnership firm registered under Indian Partnership
Act, 1932.
2 Financial: Average Annual Turnover of the bidder from IT/ ITeS CA Certificate with
Turnover during last three financial years, i.e., from 2013-2014, CA’s Registration
2014-2015 and 2015-16 (as per the last published Number/ Seal
audited balance sheets), should be at least Rs. 45.00
Crores.
3 Financial: The net worth of the bidder, as on 31st March 2016, CA Certificate with
Net Worth should be Positive. CA’s Registration
Number/ Seal
4 Technical The bidder must have executed at least one work Annexure-14 per
Capability order of providing operation and maintenance Services project reference
(FMS) of ITC & Networking equipments of Data Centre And
of Government/Semi-Government/PSU/Scheduled Work Completion
Banks/Limited companies (excluding bidder’s own/its Certificates from
subsidiary in house data centers) having minimum the client; OR
order value of Rs.2 Crore for a year starting from 1st Work Order + Self
April 2009 till bid submission date. Certificate of
Completion
or (Certified by CA);
OR
The bidder must have executed at least two work Work Order +
orders of providing operation and maintenance Phase Completion
Services (FMS) of ITC & Networking equipments of Certificate from the
Data Centre of Government/Semi- client
Government/PSU/Scheduled Banks/Limited companies
(excluding bidder’s own/its subsidiary in house data
centers) having a total order value of Rs. 2.50 Crore for
a year starting from 1st April 2009 till bid submission
date.
Note:
1. More than one work order against one tender
shall be treated as one work order. However,
orders against rate contract shall not be
clubbed.
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S. Basic Specific Requirements Documents

No. Requirement Required
2. Value of FMS and Maintenance services shall
only be considered for qualification of bids.
3. If bidder is submitting two orders for FMS of
datacentre than the orders can be in same or
different years.
5 Tax The bidder should have a registered number of Copies of relevant
registration i. VAT/ CST where his business is located certificates of
and ii. Service Tax registration
clearance iii. Income Tax / Pan number. VAT/ CST clearance
certificate from the
The bidder should have cleared his VAT/ CST dues up Commercial Taxes
to 31st March 2016 to the Government. Officer of the Circle
concerned should
be as on or before
bid submission date
6 Certifications The bidder must possess, at the time of bidding, a valid Copy of a valid
ISO 27001 and CMMI Level 5 Certifications certificates at the
time of bidding
7 Mandatory Bidder should: - A Self Certified
Undertaking a) not be insolvent, in receivership, bankrupt or being letter as per
wound up, not have its affairs administered by a Annexure-5: Self-
court or a judicial officer, not have its business Declaration
activities suspended and must not be the subject of
legal proceedings for any of the foregoing reasons;
b) not have, and their directors and officers not have,
been convicted of any criminal offence related to
their professional conduct or the making of false
statements or misrepresentations as to their
qualifications to enter into a procurement contract
within a period of three years preceding the
commencement of the procurement process, or
not have been otherwise disqualified pursuant to
debarment proceedings;
c) not have a conflict of interest in the procurement
in question as specified in the bidding document.
d) comply with the code of integrity as specified in the
bidding document.
8 Office at a) The bidder should have office at Jaipur Relevant Proof
Jaipur b) In case the bidder does not have office at Jaipur, OR
the bidder should submit a declaration for Declaration as per
establishment of office in Jaipur within two months Annexure 18
of award of the contract as per Annexure 18 of RFP.
2) In addition to the provisions regarding the qualifications of the bidders as set out in (1) above: -
a. the procuring entity shall disqualify a bidder as per the provisions under “Clause:Exclusion/
Disqualification of bids in Chapter-5: ITB”; and
b. the procuring entity may require a bidder, who was pre-qualified, to demonstrate its qualifications
again in accordance with the same criteria used to pre-qualify such bidder. The procuring entity
shall disqualify any bidder that fails to demonstrate its qualifications again, if requested to do so.
The procuring entity shall promptly notify each bidder requested to demonstrate its qualifications
again as to whether or not the bidder has done so to the satisfaction of the procuring entity.
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4. SCOPE OF WORK, DELIVERABLES & TIMELINES

1) Scope of work (SoW)
The ITC and Non IT infrastructure covered within the scope of work are mentioned at Annexure- 1
which includes various servers having different operating systems, Virtualization, Relational Data
Base Management System, PCs, Printers, Networking Devices, Leased Lines, OFC Cables, LAN
Cables, IOs, Racks, Cameras, DVR, Display Unit and other active and passive components
constituting the IT assets and Non IT assets of the purchaser under RSDC PHASE-1 project.
To maintain such large infrastructure effectively without any interruptions to IT services (24 x 7
availability of IT infrastructure) to users, DCO is required to provide following Services for entire
contract period, 4 years (FMS to be co-terminus with FMS of RSDC phase 2 and 3) from the date of
commencement of services:
1. Comprehensive Onsite Maintenance with spare parts for all equipments/items mentioned in
Financial Bid.
2. Facility Management Services for equipments/items and related services as mentioned in
Annexure 1 and the items added during the contract period.
3. Co-location Support to users for the equipments installed in RSDC PHASE-1 and not included in
Annexure 1.
A. Comprehensive Onsite Maintenance with spare parts for equipments.
DCO is required to provide the Comprehensive Onsite Maintenance with part replacement.
The start dates of maintenance services of these equipments, to the extent known, have been
provided in Annexure 1. However RISL reserves the right to change the start date of any
equipment as per project requirement and the same would be informed to selected DCO
accordingly. It is clarified that DCO is required to provide the Comprehensive Onsite
Maintenance with part replacement for all the hardware mentioned in financial bid for which,
wherever felt necessary, the bidder may have back to back arrangement with respective OEM
to ensure quality services.
B. Facility Management Services for equipments/Items.
The DCO shall provide Facility Management Services (FMS) including day-to-day operations of
RSDC PHASE-1 Items/services mentioned at Annexure-1 for entire project period. DCO has to
undertake coordination between RSWAN, SecLAN, RSDC Phase-2, RSDC Phase 3 and other
project implemented by RISL/DoIT&C.
I. Asset Management Services
a. RISL will provide the current list of assets to the selected DCO. The DCO shall be
required to create and maintain database of all IT assets procured/installed in RSDC
PHASE-1 as per following details:
i. The database should have information like make, model, configuration details,
serial numbers, licensing agreements, warranty and AMC details, place of
installation etc.
ii. The DCO shall be required to create and maintain Software inventory with
information such as Licenses, Version Numbers and Registration Details along with
their configuration details and history.
b. The DCO shall be required to record installation and removal of any equipment and
inform RISL even if it is temporary.
c. The DCO shall be required to register all software (in case not registered) with
respective OEMs
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d. The DCO shall be required to perform software license management and notify RISL
on licensing contract renewal before 3 months of expiry.
e. The DCO shall maintain existing Inventory Management Tool as mentioned in the
BOM given at Annexure 1 in Table 4.
II. Preventive Maintenance Services
The DCO shall provide preventive maintenance services for all the equipments for which
maintenance services are to be provided by DCO at least once in every quarter. The
preventive maintenance shall include -
a. Cleaning and removal of dust and dirt from the interior and exterior of the equipment.
b. Conduct inspection (check for loose contacts in the cable and connections etc.),
testing, satisfactory execution of diagnostics and necessary repairing of equipment.
c. DCO shall intimate and take approval from purchaser before carrying out preventive
maintenance activity.
III. Corrective Maintenance Services
The details of the work to be undertaken by DCO are as follows:
a. Troubleshooting of problems related to the equipments/network/services and
rectification of the same.
b. Repairing of defective parts/components.
c. Replacement of parts/components beyond repair with parts/components of same or
better specifications ensuring compatibility without any additional cost.
d. Providing suitable standby for parts/components with same or better specifications till
the time the original part/component if repaired or replaced so that daily business is
not affected.
e. The Maintenance support for equipments shall include all passive components
including, screws, clamp, fasteners, ties anchors, supports, ground strips, wires, fibre
connecting kits, gears, spares, power-cables, Network cables etc.
f. Maintenance support services pertaining to Cabling and OFC shall include:
i. Splicing, digging, repairing & testing of OFC.
ii. Re-fixing/shifting of cables/OFC whenever switches and racks are shifted or
otherwise.
iii. Removing and laying of UTP cable and I/Os with casing, etc in case renovation
activity is undertaken in any building covered under the project.
iv. Replacement/repair of OFC/UTP/Power cables & connectors/ ports/ equipment on
entire laying route.
v. Maintenance of cables and conduits of equipments mentioned in annexure 1
g. Documentation of problems, isolation, cause and rectification procedures for building
knowledge base for the known problems.
IV. Configuration and reconfiguration/rollback of equipments/network/services
a. The DCO shall be responsible for configuration/re-configuration/rollback of all the
equipments /Software /services under RSDC PHASE-1 project as and when required.
b. The DCO shall maintain a record of hardware and software configurations of all
equipments including the details of different policies implemented on the devices such
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as VLAN configurations, access control lists, routing filters, clustering details etc. DCO
shall keep regular backups of the configurations of each of the devices.
c. DCO shall adhere to the change management procedures already defined to ensure
that no unwarranted changes are carried out on the devices. All the changes must be
formally approved by the DCO designated team leaders and recorded. The Purchaser
/designated agency shall communicate such change management procedures and
their amendments made time to time.
d. DCO shall do proper version management of these configurations.
e. DCO shall ensure that these configurations are not accessible in general and must be
kept confidential with the Purchaser and project manager as per security policy of Data
centre.
V. Vendor Management Services
DCO shall coordinate with external vendors for upkeep of equipments/software/services
to meet the SLA and shall liaison with respective vendors/OEMS for repairs/replacement of
items and/or update/troubleshoot the software/services. To perform this activity, the DCO
shall
a. Maintain equipment/software/service wise database of the various vendors and
service providers with details like contact person, telephone numbers, escalation
matrix, response time and resolution time commitments, expiry date of Maintenance
Services/Warranty/Software Assurance/Support etc.
b. Log and escalate the calls with respective vendors/OEM/service providers within 1
(one) hour from occurrence of incident/ problem, repetitive pursuance and coordinate
with them to get the equipment repaired/problems resolved.
VI. Network Management Services
A LAN Network has been established in the State Data Centre connecting various
equipments including servers, SAN, Tape Library, Network switches, Routers, Firewall,
IDS/IPS etc. A NOC has been established at RSDC PHASE-1 to monitor and manage the
internal network. Besides internal network, different networks of various departments like
SecLAN, RSDC Phase-3, CCTNS, RSRTC, State Insurance and PF Department etc have been
integrated with RSDC PHASE-1 network enabling access to various services being provided
by RSDC PHASE-1 using these networks. The National Knowledge Network (NKN) has been
integrated with RSDC PHASE-1 network through which Internet Bandwidth is made
available to RSDC PHASE-1. In Addition to NKN, Internet leased line(s) from ISPs have also
been terminated and integrated with RSDC PHASE-1 Network.
The scope of work under network management services would include -
a. To ensure continues operation and upkeep of the LAN Infrastructure at the RSDC
PHASE-1 including all active and passive components so that the network is available
24 x7 as per the prescribed SLA.
b. Configuration/Reconfiguration/deployment and Management of various policies like
Security policies, Access policy, IP Policy, routing policy, firewall policies etc. as per ISO
requirements for providing accessibility between external links and their infrastructure
hosted at RSDC PHASE-1 in co-ordination with respective vendors including but not
limited to opening/closing of specific ports on network devices.
c. Configuration, management and maintenance of Network Management Software
deployed at RSDC PHASE-1.
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d. Performance tuning to ensure resilient performance, reliability and high availability of

the network services.
e. Management and maintenance of internet bandwidth / links provided by NKN and
Other ISPs.
f. Management of NKN Network in co-ordination with National Informatics Centre,
Jaipur/Delhi.
g. The State Wide Area Network equipments and Leased line/Internet bandwidth has
been established in the State Data Centre. The DCO shall coordinate with RSWAN
Team for integration of RSWAN network with RSDC PHASE-1 Network.
h. Maintenance and management of physical link established between RSDC Phase 3 and
RSDC PHASE-1 over OFC and integration of this link with RSDC PHASE-1 network.
i. The DCO shall also be responsible for integration, management, maintenance
configuration/reconfiguration of any additional Internet Bandwidth/networks which
needs to be integrated with RSDC PHASE-1 network during entire contract period.
j. The DCO shall be responsible to monitor the availability of various links and their
packet drop, latency and utilization at RSDC PHASE-1 network. The DCO shall also
maintain logs on the basis of time, interface, IP address, application wise etc. for traffic
analysis for the requisite period defined in respective policies.
k. DCO shall provide assistance in migration of network equipments to RSDC phase-2 and
3 as and when required.
VII. Server Management Services
a. DCO shall manage the servers on end-to-end basis including server administration,
performance tuning, hardware and software support and upkeep of the server. The
DCO shall also undertake installation/re-installation of all the servers in terms of
operating system, databases, clusters, virtualization, Application Server software,
latest Software updates and patches etc.
b. DCO shall provide device/peripherals management, user management, file system
management, files management services for the servers.
c. DCO shall implement operating system security/hardening and application server
software level security for the servers.
d. DCO shall deploy and upload/configure/host and manage web sites, application
software and databases on the servers as per requirement. The DCO shall also
coordinate and provide all assistance/services to the purchaser and the users of
respective websites/applications for smooth operations and resolution of day to day
problems.
e. DCO shall assign rights on servers to different user’s w.r.t. FTP, Remote Access etc.
only as per defined policies.
f. DCO shall also maintain and manage Domain Name Server (DNS).
g. DCO shall provide assistance in migration of servers to RSDC phase-2 and 3 as and
when required.
VIII. Backup & Recovery Management Services
a. DCO shall ensure periodic backups of all the servers OS through the backup servers
installed in State Data Centre as per policy/ guidelines.
b. The DCO shall restore the backups as and when required.
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c. DCO shall be responsible for proper labelling and housing of the backup media for
identification and retrieval.
d. DCO shall be responsible for Backup tool and Storage Manager Installation,
configuration, administration, maintenance and troubleshooting.
IX. Help Desk Support
a. The DCO shall provide 24 x 7 help desk support from State Data Centre to all
Users/User departments whose servers are hosted in RSDC PHASE-1.
b. The DCO shall maintain existing ITIL Compliant helpdesk tool as mentioned in the BOM
given at Annexure 1 in Table 4.
c. DCO shall log all calls received through any medium viz. telephone/email/in writing/in
person, shall generate a ticket mentioning type of problem, Severity level etc. using
helpdesk tool and forward the same to concerned FMS team/person, Project OIC(s)
and user.
d. The DCO shall provide various services to different users on demand basis as and when
required as mentioned in RFP. The request would be made on help desk by the user by
dedicated help line number/Specific email account and DCO shall get approval from
the officer in charge of RSDC PHASE-1 project as designated by the purchaser. The
resolution time for such services would be as per SLA. However, the
purchaser/authorized entity may scale up the severity level depending upon the
requirements.
e. IP Phone facility shall be provided by RISL/DoIT&C in Help Desk Services.
The indicative lists of such services are as under -
 Change Request for opening/closing of a Port on device
 Request for FTP rights
 Request for Internet Access
 Request for DNS Entry
 Request for uploading of Web Site/Applications/Databases on
Web/Application/database servers in non-virtualized, virtualized environment in
SDC/DR Site as per the requirement.
 Change request for Routing Policies
 Change Request for Firewall Policy
 Request for Installation/Re-Installation of Servers
 Request for Installation/Re-Installation of Databases
 Request for assigning rights on devices/servers/database
X. BMS Services
The DCO shall do the following activities:
a. Monitoring and resolution of all alarms related to IT and Non IT equipments integrated
with BMS such as fire, temperature, humidity and surveillance through camera etc.
and updating relevant records.
b. Maintaining all logs and CCTV footage as per prevailing guidelines/policies.
c. Reporting problems to the purchaser/designated agencies and supervision of
repair/solution.
d. Monitoring of Smoke detector, Tema power & server, VESDA etc.
e. Arranging Mock-drill as & when required / desired by the purchaser. This will include
de-assembling FM-200 Gas Cylinders from the system, placing fake gas cylinders to the
system, testing functionality of fire safety system and re-assembly of FM-200 Gas
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cylinders to the file safety system (in auto mode). During assembly / de-assembly of
FM-200 Gas cylinders, if the gas is released, the DCO has to get the gas re-filled in the
cylinders, to the satisfaction of the purchaser, on its own cost.
f. Any other relevant duty asked by the purchaser related to BMS
XI. Data base management services
a. DCO shall undertake tasks of managing changes to database schema, disk space,
storage, user roles.
b. DCO shall periodically perform configuration checks and fine tune the databases with
respect to performance and proactive identification of potential problems
c. DCO shall provide performance monitoring, Maintenance and tuning of the databases
on a regular basis as well as proactive health check-ups.
d. DCO shall manage database patch updates as and when required with planned
minimal downtime.
e. DCO shall provide database performance and health reports to the purchaser as per
standards.
f. DCO shall assign rights on database for different users.
g. DCO shall upload / create users and tables in the data base.
XII. Storage Administration and Management Services
The bidder shall be responsible for the configuration/reconfiguration and management of
the storage solution and shall provide the following services:
a. Manage key resources in the Storage solution
b. Manage interconnects between key resources in the Storage solution
c. Receive asynchronous notification that the configuration of the Storage solution has
changed
d. Manage the health of key resources in the Storage solution
e. Manage the available performance of interconnects in the Storage solution
f. Receive asynchronous notification that the performance of the Storage interconnect
solution has changed
g. Manage the zones being enforced in the Storage solution
h. Manage the storage volumes in the Storage solution
i. Manage the connectivity and access rights to Storage Volumes in the Storage solution
j. To facilitate the purchaser in connecting to the Storage later and provide access rights
as required.
XIII. Security Administration and Management Services
The objective of this service is to provide a secure environment in compliance to the ISO
security policy. This service includes:
a. Addressing the ongoing needs of security management including, but not limited to,
monitoring,troubleshooting of various devices/ tools such as firewall, IPS/IDS, virus
protection, and vulnerability protection through implementation of proper patches,
procedures and rules.
b. Maintaining an updated knowledge base of all the published security vulnerabilities
and virus threats for related software and microcode etc.
c. Ensuring that latest patches/ workarounds for identified vulnerabilities are applied
immediately.
d. Respond to security breaches or other security incidents by taking corrective
measures, providing guidelines to users and coordinate with respective OEM in case a
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new threat is observed to ensure that workaround /patch is made available for the
same.
e. Maintenance and management of security devices, including, but not limited to
maintaining firewall services to restrict network protocols and traffic, detecting
intrusions or unauthorized access to networks, systems, services, applications or data,
protecting email gateways, firewalls, servers, from viruses.
f. Ensuring that the security policy is maintained and updates to the same are made
regularly as per ISO 27001, BS 7799 and BS 15000 guidelines.
g. Compliance of security regulations defined by GoI or any other Govt. Authorized
agency such as CERT-IN etc.
XIV. Physical Security Services
The objective of this service is to provide a physically secure environment. Manpower
would be as per Manpower requirements table as specified in the tender document. This
service includes:
a. Monitoring every personnel entering the datacenter including maintaining entry
registers for working personnel /visitors as per directions/guidelines issued.
b. Frisking bags of personnel entering the datacenter to ensure that it does not contain
any item/ device which can be used to breach information security at the datacenter.
c. Security personnel should be well versed with ISO 27001 requirements of physical
security.
XV. Certifications and maintenance/continuity of Certifications
a. RSDC PHASE-1 is ISO 27001:2013 and ISO 20000:2011 certified. For the maintenance of
these certifications, the DCO is required to adhere to all the policies and ensure
documentation and maintenance of reports as required for maintaining the
certification.
b. DCO would be responsible for operating, monitoring, reviewing, maintaining and
improving the Information Security Management System and Facility Management
Services at the Rajasthan SDC till project End date.
c. The ISO 27001:2013 certificate is valid till 06/10/2018 and ISO 20000:2011 is valid till
06/10/2018. DCO has to coordinate with authorized certifying agencies for maintaining
the continuity of the certifications and receive the continuity certificates from
authorised certifying agencies (Surveillance Audit as well as Renewal of ISO
certification) till the end of the project period. The DCO will correspond with and
provide all relevant information to the certifying agencies for the purpose. All the cost
towards maintenance and for new/continuity/extension, as the case may be, of the
certificates will be borne by the DCO for the entire project period.
C. Co-Location Support to users provided by RSDC PHASE-1
In Co-Location the user brings their own hardware and software such as servers, storage &
racks (optional), operating systems, applications etc. At present, co-location services had been
provided to RSRTC, CTD, SWAN, RSLDC, and NIC. The DCO would provide the common services
like space, uninterrupted power, cooling and physical security including fire fighting and
Surveillance, path for user’s own connectivity, network connectivity, physical operation
support (like switching on/off of equipment, plugging/unplugging power & network cables,
placing/ removing media such as CD/DVD in physical drive, escorting of service engineer to
equipment location etc.) for existing co-located infrastructure as well as any other
infrastructure that may be co-located in future during the project period.
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2) Roles and Responsibilities of other Stakeholders

a. It is the responsibility of RISL to provide diesel for DG sets.
b. It is the responsibility of the Third Part Auditor/designated agency of RISL to perform the SLA
Audit and submit report to RISL/purchaser.
c. RISL will decide whether any new hardware / software is placed in RSDC PHASE-1 shall be
included in FMS services or in co-location services.
d. Warranty / AMC for additional hardware will be provided by RISL/respective user department.
However, DCO has to perform other services as defined in scope of work.
3) Project Deliverables
The DCO will have to deploy requisite manpower as defined in the RFP within 4 weeks from the
date of signing of agreement.
a. The DCO shall have to submit certain key deliverables which are mentioned hereunder at given
frequency.
b. The formats for all the reports shall be prepared by the DCO and submitted to the purchaser
for approval. The reports submitted by the DCO should strictly be in the approved format only
which, if required, may be revised from time to time.
c. The quarterly payment shall be made only after receipt of deliverables which have to be
submitted on quarterly basis.
Sr. Scope of Work Activity Deliverable Timeline
1. 4.1-A, B & C I. Asset List of Hardware/Software with all Within 15
(Comprehensiv Management details as mentioned in Scope of days from
e Maintenance Services Work under Asset Management the end of
Services, Services clause. respective
Facility II.Preventive Equipment wise and date wise quarter
Management Maintenance detailed reports of preventive
Services and Report maintenance services provided
Co-location during the quarter along with copy
Support ) of call report.
Assessment report of performance
and future requirement with
respect to the equipments covered
under preventive maintenance.
2. III.Corrective Equipment wise and date wise
Maintenance detailed and MIS reports of
Reports corrective maintenance services
provided during the quarter
3. IV.Configuration and Configuration document (latest) for
reconfiguration/ selected equipments/software, as
rollback of may be finalized by RISL as per
equipments / approved format.
network / services
4. V.Vendor Date wise details of calls logged
Management with external vendor and their
Report resolution time in order to monitor
compliance with the SLA signed
with the respective vendor, if any.
5. VI.Network Network up time report of all
Management network devices and network
Report connectivity links/ leased lines
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Sr. Scope of Work Activity Deliverable Timeline

6. VII.Server a. updates/upgrades, patches
Management history report
Report b. Server up time report along
with logs
7. VIII.Backup and Exception report along with related
recovery services logs
8. IX.Help Desk Support Detailed SLA compliance report and
logs
9. X.BMS Service Exception report
10. XI.Database Exception report
Management
Report
11. XII.Storage Exception report
Management
Report
12. XIII.Security Exception report
Administration
13. XIV.Service Levels Service Level Reports
Note:
1. DCO has to provide all the reports and deliverables mentioned above and provide any
additional reports as required by purchaser.
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5. INSTRUCTION TO BIDDERS (ITB)
1) Sale of Bidding/ Tender Documents

a) The sale of bidding documents shall be commenced from the date of publication of Notice Inviting
Bids (NIB) and shall be stopped one day prior to the date of opening of Bid. The complete bidding
document shall also be placed on the State Public Procurement Portal and e-Procurement portal.
The prospective bidders shall be permitted to download the bidding document from the websites
and pay its price while submitting the Bid to the procuring entity.
b) The bidding documents shall be made available to any prospective bidder who pays the price for it
in cash or by bank demand draft, banker's cheque.
c) Bidding documents purchased by Principal of any concern may be used by its authorised sole
selling agents/ marketing agents/ distributors/ sub-distributors and authorised dealers or vice
versa.
2) Pre-bid Meeting/ Clarifications
a) Any prospective bidder may, in writing, seek clarifications from the procuring entity in respect of
the bidding documents.
b) A pre-bid conference is also scheduled by the procuring entity as per the details mentioned in the
NIB and to clarify doubts of potential bidders in respect of the procurement and the records of
such conference shall be intimated to all bidders and where applicable, shall be published on the
respective websites.
c) The period within which the bidders may seek clarifications under (a) above and the period within
which the procuring entity shall respond to such requests for clarifications shall be as under: -
a. Last date of submitting clarifications requests by the bidder: as per NIB
b. Response to clarifications by procuring entity: as per NIB
d) The minutes and response, if any, shall be provided promptly to all bidders to which the procuring
entity provided the bidding documents, so as to enable those bidders to take minutes into account
in preparing their bids, and shall be published on the respective websites.
3) Changes in the Bidding Document

a) At any time, prior to the deadline for submission of Bids, the procuring entity may for any reason,
whether on its own initiative or as a result of a request for clarification by a bidder, modify the
bidding documents by issuing an addendum in accordance with the provisions below.
b) In case, any modification is made to the bidding document or any clarification is issued which
materially affects the terms contained in the bidding document, the procuring entity shall publish
such modification or clarification in the same manner as the publication of the initial bidding
document.
c) In case, a clarification or modification is issued to the bidding document, the procuring entity may,
prior to the last date for submission of Bids, extend such time limit in order to allow the bidders
sufficient time to take into account the clarification or modification, as the case may be, while
submitting their Bids.
d) Any bidder, who has submitted his Bid in response to the original invitation, shall have the
opportunity to modify or re-submit it, as the case may be, within the period of time originally
allotted or such extended time as may be allowed for submission of Bids, when changes are made
to the bidding document by the procuring entity:
Provided that the Bid last submitted or the Bid as modified by the bidder shall be considered for
evaluation.
4) Period of Validity of Bids
a) Bids submitted by the bidders shall remain valid during the period specified in the NIB/ bidding
document. A Bid valid for a shorter period shall be rejected by the procuring entity as non-
responsive Bid.
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b) Prior to the expiry of the period of validity of Bids, the procuring entity, in exceptional
circumstances, may request the bidders to extend the bid validity period for an additional
specified period of time. A bidder may refuse the request and such refusal shall be treated as
withdrawal of Bidand in such circumstances bid security shall not be forfeited.
c) Bidders that agree to an extension of the period of validity of their Bids shall extend or get
extended the period of validity of bid securities submitted by them or submit new bid securities to
cover the extended period of validity of their bids. A bidder whose bid security is not extended, or
that has not submitted a new bid security, is considered to have refused the request to extend the
period of validity of its Bid.
5) Format and Signing of Bids
a) Bidders must submit their bids online at e-Procurement portal i.e. http://eproc.rajasthan.gov.in.
b) All the documents uploaded should be digitally signed with the DSC of authorized signatory.
c) A Single stage-Two part/ cover system shall be followedfor the Bid: -
a. Technical Bid, including fee details, eligibility& technical documents
b. Financial Bid
d) The technical bidshall consist of the following documents: -
S. No. Documents Type Document Format
Fee Details
1. Bidding document Fee (Tender Fee) Proof of submission (PDF)
2. RISL Processing Fee (e-Procurement) Instrument/ Proof of submission
(PDF)
3. Bid Security Instrument/ Proof of submission
(PDF)
Eligibility Documents
4. Bidder’s Authorisation Certificate along with As per Annexure-4 (PDF)
copy of PoA/ Board resolution stating that Auth.
Signatory can sign the bid/ contract on behalf of
the firm.
5. All the documents mentioned in the “Eligibility As per the format mentioned
Criteria”, in support of the eligibility against the respective eligibility
criteria clause (PDF)
Technical Documents
6. Certificate of Conformity/ No Deviation As per Annexure-6 (PDF)
7. Declaration by Bidders As per Annexure-7 (PDF)
8. Check- List of documents attached AS Per Annexure-17 (PDF)
b) Financial bid shall include the following documents: -

S. No. Documents Type Document Format
1. Financial Bid – Cover Letter On bidder’s letter head duly signed
by authorized signatory as per
Annexure-11 (PDF)
2. Financial Bid - Format As per BoQ (.XLS) format available
on e-Procurement portal
c) The bidder should ensure that all the required documents, as mentioned in this bidding document,
are submitted along with the Bid and in the prescribed format only. Non-submission of the
required documents or submission of the documents in a different format/ contents may lead to
the rejections of the Bid submitted by the bidder.
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6) Cost & Language of Bidding

a) The Bidder shall bear all costs associated with the preparation and submission of its Bid, and the
procuring entity shall not be responsible or liable for those costs, regardless of the conduct or
outcome of the bidding process.
b) The Bid, as well as all correspondence and documents relating to the Bid exchanged by the Bidder
and the procuring entity, shall be written only in English Language. Supporting documents and
printed literature that are part of the Bid may be in another language provided they are
accompanied by an accurate translation of the relevant passages in English/ Hindi language, in
which case, for purposes of interpretation of the Bid, such translation shall govern.
7) Alternative/ Multiple Bids
Alternative/ Multiple Bids shall not be considered at all.
8) Bid Security
Every bidder, if not exempted, participating in the procurement process will be required to furnish the
bid security as specified in the NIB.
a) In lieu of bid security, a bid securing declaration shall be taken from Departments of the State
Government, Undertakings, Corporations, Autonomous bodies, Registered Societies and
Cooperative Societies which are owned or controlled or managed by the State Government and
Government Undertakings of the Central Government.
b) Bid security instrument or cash receipt of bid security or a bid securing declaration shall necessarily
accompany the technical bid.
c) Bid security of a bidder lying with the procuring entity in respect of other bids awaiting decision
shall not be adjusted towards bid security for the fresh bids. The bid security originally deposited
may, however, be taken into consideration in case bids are re-invited.
d) The bid security may be given in the form of a banker’s cheque or demand draft or bank
guarantee, in specified format, of a scheduled bank . The bid security must remain valid thirty days
beyond the original or extended validity period of the bid.
e) The issuer of the bid security and the confirmer, if any, of the bid security, as well as the form and
terms of the bid security, must be acceptable to the procuring entity.
f) Prior to presenting a submission, a bidder may request the procuring entity to confirm the
acceptability of proposed issuer of a bid security or of a proposed confirmer, if required. The
procuring entity shall respond promptly to such a request.
g) The bank guarantee presented as bid security shall be got confirmed from the concerned issuing
bank. However, the confirmation of the acceptability of a proposed issuer or of any proposed
confirmer does not preclude the procuring entity from rejecting the bid security on the ground
that the issuer or the confirmer, as the case may be, has become insolvent or has otherwise ceased
to be creditworthy.
h) The bid security of unsuccessful bidders shall be refunded soon after final acceptance of successful
bid and signing of Agreement and submitting performance security.
i) The Bid security taken from a bidder shall be forfeited, including the interest, if any, in the
following cases, namely: -
a. when the bidder withdraws or modifies its bid after opening of bids;
b. when the bidder does not execute the agreement, if any, after placement of supply/ work
order within the specified period;
c. when the bidder fails to commence the supply of the goods or service or execute work as per
supply/ work order within the time specified;
d. when the bidder does not deposit the performance security within specified period after the
supply/ work order is placed; and
e. if the bidder breaches any provision of code of integrity, prescribed for bidders, specified in the
bidding document.
j) Notice will be given to the bidder with reasonable time before bid security deposited is forfeited.
k) No interest shall be payable on the bid security.
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l) In case of the successful bidder, the amount of bid security may be adjusted in arriving at the
amount of the Performance Security, or refunded if the successful bidder furnishes the full amount
of performance security.
m) The procuring entity shall promptly return the bid security after the earliest of the following
events, namely:-
a. the expiry of validity of bid security;
b. the execution of agreement for procurement and performance security is furnished by the
successful bidder;
c. the cancellation of the procurement process; or
d. the withdrawal of bid prior to the deadline for presenting bids, unless the bidding documents
stipulate that no such withdrawal is permitted.
9) Deadline for the submission of Bids
a) Bids shall be received online at e-Procurement portal and up to the time and date specified in the
NIB.
b) Normally, the date of submission and opening of Bids would not be extended. In exceptional
circumstances or when the bidding document are required to be substantially modified as a result
of discussions in pre-bid meeting/ conference or otherwise and the time with the prospective
bidders for preparation of Bids appears insufficient, the date may be extended by the procuring
entity. In such case the publicity of extended time and date shall be given in the manner, as was
given at the time of issuing the original NIB and shall also be placed on the State Public
Procurement Portal, if applicable. It would be ensured that after issue of corrigendum, reasonable
time is available to the bidders for preparation and submission of their Bids. The procuring entity
shall also publish such modifications in the bidding document in the same manner as the
publication of initial bidding document. If, in the office of the Bids receiving and opening authority,
the last date of submission or opening of Bids is a non-working day, the Bids shall be received or
opened on the next working day.
10) Withdrawal, Substitution, and Modification of Bids
a) If permitted on e-Procurementportal, a Bidder may withdraw its Bid or re-submit its Bid (technical
and/ or financial cover) as per the instructions/ procedure mentioned at e-Procurementwebsite
under the section "Bidder's Manual Kit".
b) Bids withdrawn shall not be opened and processes further.
11) Opening of Bids
a) The Bids shall be opened by the bid opening & evaluation committee on the date and time
mentioned in the NIB in the presence of the bidders or their authorised representatives who
choose to be present.
b) The committee may co-opt experienced persons in the committee to conduct the process of Bid
opening.
c) The committee shall prepare a list of the bidders or their representatives attending the opening of
Bids and obtain their signatures on the same. The list shall also contain the representative’s name
and telephone number and corresponding bidders’ names and addresses. The authority letters, if
any, brought by the representatives shall be attached to the list. The list shall be signed by all the
members of Bid opening committee with date and time of opening of the Bids.
d) All the documents comprising of technical Bid/ cover shall be opened & downloaded from the e-
Procurement website (only for the bidders who have submitted the prescribed fee(s) to RISL).
e) The committee shall conduct a preliminary scrutiny of the opened technical Bids to assess the
prima-facie responsiveness and ensure that: -
a. the bid is accompanied by bidding document fee, bid security or bid securing declaration, and
processing fee (if applicable);
b. the bid is valid for the period, specified in the bidding document;
c. the bid is unconditional and the bidder has agreed to give the required performance security;
and
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d. other conditions, as specified in the bidding document are fulfilled.

e. any other information which the committee may consider appropriate.
f) No Bid shall be rejected at the time of Bid opening except the Bids not accompanied with the proof
of payment or instrument of the required price of bidding document, processing feeand bid
security.
g) The Financial Bid cover shall be kept unopened and shall be opened later on the date and time
intimated to the bidders who qualify in the evaluation of technical Bids.
12) Selection Method:
a) The selection method is Least Cost Based Selection (LCBS or L1).
13) Clarification of Bids
a) To assist in the examination, evaluation, comparison and qualification of the Bids, the bid
evaluation committee may, at its discretion, ask any bidder for a clarification regarding its Bid. The
committee's request for clarification and the response of the bidder shall be through the e-
Procurement portal.
b) Any clarification submitted by a bidder with regard to its Bid that is not in response to a request by
the committee shall not be considered.
c) No change in the prices or substance of the Bid shall be sought, offered, or permitted, except to
confirm the correction of arithmetic errors discovered by the committee in the evaluation of the
financial Bids.
d) No substantive change to qualification information or to a submission, including changes aimed at
making an unqualified bidder, qualified or an unresponsive submission, responsive shall be sought,
offered or permitted.
14) Evaluation & Tabulation of Technical Bids
a) Determination of Responsiveness
a. The bid evaluation committee shall determine the responsiveness of a Bid on the basis of
bidding document and the provisions of pre-qualification/ eligibility criteria of the bidding
document.
b. A responsive Bid is one that meets the requirements of the bidding document without any
material deviation, reservation, or omission where: -
i. “deviation” is a departure from the requirements specified in the bidding document;
ii. “reservation” is the setting of limiting conditions or withholding from complete acceptance
of the requirements specified in the bidding document; and
iii. “Omission” is the failure to submit part or all of the information or documentation
required in the bidding document.
c. A material deviation, reservation, or omission is one that,
i. if accepted, shall:-
1. affect in any substantial way the scope, quality, or performance of the subject matter
of procurement specified in the bidding documents; or
2. limits in any substantial way, inconsistent with the bidding documents, the procuring
entity’s rights or the bidder’s obligations under the proposed contract; or
ii. if rectified, shall unfairly affect the competitive position of other bidders presenting
responsive Bids.
d. The bid evaluation committee shall examine the technical aspects of the Bid in particular, to
confirm that all requirements of bidding document have been met without any material
deviation, reservation or omission.
e. The procuring entity shall regard a Bid as responsive if it conforms to all requirements set out
in the bidding document, or it contains minor deviations that do not materially alter or depart
from the characteristics, terms, conditions and other requirements set out in the bidding
document, or if it contains errors or oversights that can be corrected without touching on the
substance of the Bid.
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b) Non-material Non-conformities in Bids

a. The bid evaluation committee may waive any non-conformities in the Bid that do not
constitute a material deviation, reservation or omission, the Bid shall be deemed to be
substantially responsive.
b. The bid evaluation committee may request the bidder to submit the necessary information or
document like audited statement of accounts/ CA Certificate, Registration Certificate, VAT/ CST
clearance certificate, ISO/ CMMi Certificates, etc. within a reasonable period of time. Failure
of the bidder to comply with the request may result in the rejection of its Bid.
c. The bid evaluation committee may rectify non-material nonconformities or omissions on the
basis of the information or documentation received from the bidder under (b) above.
c) Technical Evaluation Criteria
Bids shall be evaluated based on the documents submitted as a part of technical bid. Technical bid
shall contain all the documents as asked in the clause “Format and Signing of Bids”
d) Tabulation of Technical Bids
a. If Technical Bids have been invited, they shall be tabulated by the bid evaluation committee in
the form of a comparative statement to evaluate the qualification of the bidders against the
criteria for qualification set out in the bidding document.
b. The members of bid evaluation committee shall give their recommendations below the table
as to which of the bidders have been found to be qualified in evaluation of Technical Bids and
sign it.
e) The number of firms qualified in technical evaluation, if less than three and it is considered
necessary by the procuring entity to continue with the procurement process, reasons shall be
recorded in writing and included in the record of the procurement proceedings.
f) The bidders who qualified in the technical evaluation shall be informed in writing about the date,
time and place of opening of their financial Bids.
15) Evaluation & Tabulation of Financial Bids
Subject to the provisions of “Acceptance of Successful Bid and Award of Contract” below, the
procuring entity shall take following actions for evaluation of financial Bids:-
a) For two part/ coverBid system, the financial Bids of the bidders who qualified in technical
evaluation shall be opened online at the notified time, date and place by the bid evaluation
committee in the presence of the bidders or their representatives who choose to be present>;
b) the process of opening of the financial Bids shall be similar to that of technical Bids.
c) the names of the bidders, the rates given by them and conditions put, if any, shall be read out and
recorded;
d) conditional Bids are liable to be rejected;
e) the evaluation shall include all costs and all taxes and duties applicable to the bidder as per law of
the Central/ State Government/ Local Authorities, and the evaluation criteria specified in the
bidding documents shall only be applied;
f) the offers shall be evaluated and marked L1, L2, L3 etc. L1 being the lowest offer and then others
in ascending order in case price is the only criteria, or evaluated and marked H1, H2, H3 etc. in
descending order.
g) the bid evaluation committee shall prepare a comparative statement in tabular form in accordance
with rulesalong with its report on evaluation of financial Bids and recommend the lowest offer for
acceptance to the procuring entity, if price is the only criterion, or most advantageous Bid in other
case;
h) The members of bids evaluation committee shall give their recommendations below the table
regarding lowest Bid or most advantageous Bid and sign it.
i) it shall be ensured that the offer recommended for sanction is justifiable looking to the prevailing
market rates of the goods, works or service required to be procured.
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16) Correction of Arithmetic Errors in Financial Bids

The bid evaluation committee shall correct arithmetical errors in substantially responsive Bids, on the
following basis, namely: -
a) if there is a discrepancy between the unit price and the total price that is obtained by multiplying
the unit price and quantity, the unit price shall prevail and the total price shall be corrected,
unless in the opinion of the bid evaluation committee there is an obvious misplacement of the
decimal point in the unit price, in which case the total price as quoted shall govern and the unit
price shall be corrected;
b) if there is an error in a total corresponding to the addition or subtraction of subtotals, the
subtotals shall prevail and the total shall be corrected; and
c) if there is a discrepancy between words and figures, the amount in words shall prevail, unless the
amount expressed in words is related to an arithmetic error, in which case the amount in figures
shall prevail subject to clause (a) and (b) above.
17) Comparison of rates of firms outside and those in Rajasthan
While tabulating the financial Bids of those firms which are not entitled to price preference, the
element of Rajasthan Value Added Tax (RVAT) shall be excluded from the rates quoted by the firms of
Rajasthan and the element of Central Sales Tax (CST) shall be included in the rates of firms from
outside Rajasthan for financial bid evaluation purpose.
18) Price/ purchase preference in evaluation

Price and/ or purchase preference notified by the State Government (GoR) and as mentioned in the
bidding document shall be considered in the evaluation of Bids and award of contract.
19) Negotiations
a) Except in case of procurement by method of single source procurement or procurement by
competitive negotiations, to the extent possible, no negotiations shall be conducted after the pre-
bid stage. All clarifications needed to be sought shall be sought in the pre-bid stage itself.
b) Negotiations may, however, be undertaken only with the lowest or most advantageous bidder
when the rates are considered to be much higher than the prevailing market rates.
c) The bid evaluation committee shall have full powers to undertake negotiations. Detailed reasons
and results of negotiations shall be recorded in the proceedings.
d) The lowest or most advantageous bidder shall be informed in writing either through messenger or
by registered letter and e-mail (if available). A minimum time of seven days shall be given for
calling negotiations. In case of urgency the bid evaluation committee, after recording reasons, may
reduce the time, provided the lowest or most advantageous bidder has received the intimation
and consented to regarding holding of negotiations.
e) Negotiations shall not make the original offer made by the bidder inoperative. The bid evaluation
committee shall have option to consider the original offer in case the bidder decides to increase
rates originally quoted or imposes any new terms or conditions.
f) In case of non-satisfactory achievement of rates from lowest or most advantageous bidder, the bid
evaluation committee may choose to make a written counter offer to the lowest or most
advantageous bidder and if this is not accepted by him, the committee may decide to reject and
re-invite Bids or to make the same counter-offer first to the second lowest or most advantageous
bidder, then to the third lowest or most advantageous bidder and so on in the order of their initial
standing and work/ supply order be awarded to the bidder who accepts the counter-offer. This
procedure would be used in exceptional cases only.
g) In case the rates even after the negotiations are considered very high, fresh Bids shall be invited.
20) Exclusion of Bids/ Disqualification
a) A procuring entity shall exclude/ disqualify a Bid, if: -
a. the information submitted, concerning the qualifications of the bidder, was false or
constituted a misrepresentation; or
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b. the information submitted, concerning the qualifications of the bidder, was materially
inaccurate or incomplete; and
c. the bidder is not qualified as per pre-qualification/ eligibility criteria mentioned in the bidding
document;
d. the Bid materially departs from the requirements specified in the bidding document or it
contains false information;
e. the bidder, submitting the Bid, his agent or any one acting on his behalf, gave or agreed to
give, to any officer or employee of the procuring entity or other governmental authority a
gratification in any form, or any other thing of value, so as to unduly influence the
procurement process;
f. a bidder, in the opinion of the procuring entity, has a conflict of interest materially affecting
fair competition.
b) A Bid shall be excluded/ disqualified as soon as the cause for its exclusion/ disqualification is
discovered.
c) Every decision of a procuring entity to exclude a Bid shall be for reasons to be recorded in writing
and shall be: -
a. communicated to the concerned bidder in writing;
b. published on the State Public Procurement Portal, if applicable.
21) Lack of competition
a) A situation may arise where, if after evaluation of Bids, the bid evaluation committee may end-up
with one responsive Bid only.In such situation, the bid evaluation committee would check as to
whether while floating the NIB all necessary requirements to encourage competition like standard
bid conditions, industry friendly specifications, wide publicity, sufficient time for formulation of
Bids, etc. were fulfilled. If not, the NIBwould be re-floated after rectifying deficiencies. The bid
process shall be considered valid even if there is one responsive Bid, provided that: -
a. the Bid is technically qualified;
b. the price quoted by the bidder is assessed to be reasonable;
c. the Bid is unconditional and complete in all respects;
d. there are no obvious indicators of cartelization amongst bidders; and
e. the bidder is qualified as per the provisions of pre-qualification/ eligibility criteria in the
bidding document
b) The bid evaluation committee shall prepare a justification note for approval by the next higher
authority of the procuring entity, with the concurrence of the accounts member.
c) In case of dissent by any member of bid evaluation committee, the next higher authority in
delegation of financial powers shall decide as to whether to sanction the single Bid or re-invite Bids
after recording reasons.
d) If a decision to re-invite the Bids is taken, market assessment shall be carried out for estimation of
market depth, eligibility criteria and cost estimate.
22) Acceptance of the successful Bid and award of contract
a) The procuring entity after considering the recommendations of the bid evaluation committee and
the conditions of Bid, if any, financial implications, trials, sample testing and test reports, etc., shall
accept or reject the successful Bid. If any member of the bid evaluation committee, has disagreed
or given its note of dissent, the matter shall be referred to the next higher authority, as per
delegation of financial powers, for decision.
b) Decision on Bids shall be taken within original validity period of Bids and time period allowed to
procuring entity for taking decision. If the decision is not taken within the original validity period or
time limit allowed for taking decision, the matter shall be referred to the next higher authority in
delegation of financial powers for decision.
c) Before award of the contract, the procuring entity shall ensure that the price of successful Bid is
reasonable and consistent with the required quality.
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d) A Bid shall be treated as successful only after the competent authority has approved the
procurement in terms of that Bid.
e) The procuring entity shall award the contract to the bidder whose offer has been determined to be
the lowest or most advantageous in accordance with the evaluation criteria set out in the bidding
document and if the bidder has been determined to be qualified to perform the contract
satisfactorily on the basis of qualification criteria fixed for the bidders in the bidding document for
the subject matter of procurement.
f) Prior to the expiration of the period of bid validity, the procuring entity shall inform the successful
bidder, in writing, that its Bid has been accepted.
g) As soon as a Bid is accepted by the competent authority, its written intimation shall be sent to the
concerned bidder by registered post or email and asked to execute an agreement in the format
given in the bidding documents on a non-judicial stamp of requisite value and deposit the amount
of performance security or a performance security declaration, if applicable, within a period
specified in the bidding documents or where the period is not specified in the bidding documents
then within fifteen days from the date on which the letter of acceptance or letter of intent is
dispatched to the bidder.
h) If the issuance of formal letter of acceptance is likely to take time, in the meanwhile a Letter of
Intent (LOI) may be sent to the bidder. The acceptance of an offer is complete as soon as the letter
of acceptance or letter of intent is posted and/ or sent by email (if available) to the address of the
bidder given in the bidding document. Until a formal contract is executed, the letter of acceptance
or LOI shall constitute a binding contract.
i) The bid security of the bidders who’sBids could not be accepted shall be refunded soon after the
contract with the successful bidder is signed and its performance securityis obtained.
23) Information and publication of award
Information of award of contract shall be communicated to all participating bidders and published on
the respective website(s) as specified in NIB.
24) Procuring entity’s right to accept or reject any or all Bids

The Procuring entity reserves the right to accept or reject any Bid, and to annul (cancel) the bidding
process and reject all Bids at any time prior to award of contract, without thereby incurring any liability
to the bidders.
25) Right to vary quantity

a) If the procuring entity does not procure any subject matter of procurement or procures less than
the quantity specified in the bidding documents due to change in circumstances, the bidder
shall not be entitled for any claim or compensation.
b) Repeat orders for extra items or additional quantities may be placed, if it is provided in the bidding
documents,on the rates and conditions given in the contract if the original order was given after
inviting open competitive Bids. Delivery or completion period may also be proportionately
increased. The limits of repeat order shall be as under: -
a. 50% of the quantity of the individual items and 50% of the value of original contract in case of
works; and
b. 50% of the value of goods or services of the original contract.
26) Performance Security
a) Prior to execution of agreement, Performance security shall be solicited from all successful bidders
except the departments of the State Government and undertakings, corporations, autonomous
bodies, registered societies, co-operative societies which are owned or controlled or managed by
the State Government and undertakings of the Central Government. However, a performance
security declaration shall be taken from them. The State Government may relax the provision of
performance security in particular procurement or any class of procurement.
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b) The amount of performance security shall be 5%, or as may be specified in the bidding document,
of the amount of supply order in case of procurement of goods and services. In case of Small Scale
Industries (SSI) of Rajasthan, it shall be 1% of the amount of quantity ordered for supply of goods
and in case of sick industries, other than SSI, whose cases are pending before the Board of
Industrial and Financial Reconstruction (BIFR), it shall be 2% of the amount of supply order.
c) Performance security shall be furnished in any one of the following forms: -
a. Bank Draft or Banker's Cheque of a scheduled bank;
b. National Savings Certificates and any other script/ instrument under National
Savings Schemes for promotion of small savings issued by a Post Office in Rajasthan, if the
same can be pledged under the relevant rules. They shall be accepted at their surrender
value at the time of bid and formally transferred in the name of procuring entity with the
approval of Head Post Master;
c. Bank guarantee/s of a scheduled bank. It shall be got verified from the issuing bank. Other
conditions regarding bank guarantee shall be same as mentioned in the bidding document
for bid security;
d. Fixed Deposit Receipt (FDR) of a scheduled bank. It shall be in the name of procuring entity
on account of bidder and discharged by the bidder in advance. The procuring entity shall
ensure before accepting the FDR that the bidder furnishes an undertaking from the bank
to make payment/premature payment of the FDR on demand to the procuring entity
without requirement of consent of the bidder concerned. In the event of forfeiture of the
performance security, the Fixed Deposit shall be forfeited along with interest earned on
such Fixed Deposit.
d) Performance security furnished in the form specified in clause [b.] to [e.] of (c) above shall remain
valid for a period of 60 days beyond the date of completion of all contractual obligations of the
bidder, including warranty obligations and maintenance and defect liability period.
e) Forfeiture of Security Deposit: Security amount in full or part may be forfeited, including interest, if
any, in the following cases:-
a. When any terms and condition of the contract is breached.
b. When the bidder fails to make complete supply as per the scope of tender document.
c. if the bidder breaches any provision of code of integrity, prescribed for bidders, specified
in the bidding document.
f) Notice will be given to the bidder with reasonable time before PSD deposited is forfeited.
g) No interest shall be payable on the PSD.
27) Execution of agreement
a) A procurement contract shall come into force from the date on which the agreement is signed.
b) The successful bidder shall sign the procurement contract within 15 days from the date on which
the letter of acceptance or letter of intent is despatched to the successful bidder.
c) If the bidder, who’s Bid has been accepted, fails to sign a written procurement contract or fails to
furnish the required performance security within specified period, the procuring entity shall take
action against the successful bidder as per the provisions of the bidding document and Act. The
procuring entity may, in such case, cancel the procurement process or if it deems fit, offer for
acceptance the rates of lowest or most advantageous bidder to the next lowest or most
advantageous bidder, in accordance with the Criteria and Procedures set out in the bidding
document.
d) The bidder will be required to execute the agreement on a non-judicial stamp of specified value at
its cost and to be purchase from anywhere in Rajasthan only.
e) Bidder has also to sign Non-Disclosure agreement with the tendering authority as per indicative
format attached in Annexure 19.
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28) Confidentiality
a) Notwithstanding anything contained in this bidding document but subject to the provisions of any
other law for the time being in force providing for disclosure of information, a procuring entity
shall not disclose any information if such disclosure, in its opinion, is likely to: -
a. impede enforcement of any law;
b. affect the security or strategic interests of India;
c. affect the intellectual property rights or legitimate commercial interests of bidders;
d. affect the legitimate commercial interests of the procuring entity in situations that may include
when the procurement relates to a project in which the procuring entity is to make a
competitive bid, or the intellectual property rights of the procuring entity.
b) The procuring entity shall treat all communications with bidders related to the procurement
process in such manner as to avoid their disclosure to competing bidders or to any other person
not authorised to have access to such information.
c) The procuring entity may impose on bidders and sub-contractors, if there are any for fulfilling the
terms of the procurement contract, conditions aimed at protecting information, the disclosure of
which violates (a) above.
d) In addition to the restrictions specified above, the procuring entity, while procuring a subject
matter of such nature which requires the procuring entity to maintain confidentiality, may impose
condition for protecting confidentiality of such information.
29) Cancellation of procurement process
a) If any procurement process has been cancelled, it shall not be reopened but it shall not prevent
the procuring entity from initiating a new procurement process for the same subject matter of
procurement, if required.
b) A procuring entity may, for reasons to be recorded in writing, cancel the process of procurement
initiated by it -
a. at any time prior to the acceptance of the successful Bid; or
b. after the successful Bid is accepted in accordance with (d) and (e) below.
c) The procuring entity shall not open any bids or proposals after taking a decision to cancel the
procurement and shall return such unopened bids or proposals.
d) The decision of the procuring entity to cancel the procurement and reasons for such decision shall
be immediately communicated to all bidders that participated in the procurement process.
e) If the bidder who’sBid has been accepted as successful fails to sign any written procurement
contract as required, or fails to provide any required security for the performance of the contract,
the procuring entity may cancel the procurement process.
f) If a bidder is convicted of any offence under the Act, the procuring entity may: -
a. cancel the relevant procurement process if the Bid of the convicted bidder has been declared
as successful but no procurement contract has been entered into;
b. Rescind (cancel) the relevant contract or forfeit the payment of all or a part of the
contract value if the procurement contract has been entered into between the procuring
entity and the convicted bidder.
30) Code of Integrity for Bidders
a) No person participating in a procurement process shall act in contravention of the code of integrity
prescribed by the State Government.
b) The code of integrity include provisions for: -
a. Prohibiting
i. any offer, solicitation or acceptance of any bribe, reward or gift or any material
benefit, either directly or indirectly, in exchange for an unfair advantage in the
procurement process or to otherwise influence the procurement process;
ii. any omission, including a misrepresentation that misleads or attempts to mislead so as
to obtain a financial or other benefit or avoid an obligation;
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iii. any collusion, bid rigging or anti-competitive behaviour to impair the transparency,
fairness and progress of the procurement process;
iv. improper use of information shared between the procuring entity and the bidders with an
intent to gain unfair advantage in the procurement process or for personal gain;
v. any financial or business transactions between the bidder and any officer or employee of
the procuring entity;
vi. any coercion including impairing or harming or threatening to do the same, directly or
indirectly, to any party or to its property to influence the procurement process;
vii. any obstruction of any investigation or audit of a procurement process;
b. disclosure of conflict of interest;
c. disclosure by the bidder of any previous transgressions with any entity in India or any other
country during the last three years or of any debarment by any other procuring entity.
c) Without prejudice to the provisions below, in case of any breach of the code of integrity by a
bidder or prospective bidder, as the case may be, the procuring entity may take appropriate
measures including: -
a. exclusion of the bidder from the procurement process;
b. calling-off of pre-contract negotiations and forfeiture or encashment of bid security;
c. forfeiture or encashment of any other security or bond relating to the procurement;
d. recovery of payments made by the procuring entity along with interest thereon at bank rate;
e. cancellation of the relevant contract and recovery of compensation for loss incurred by the
procuring entity;
f. Debarment of the bidder from participation in future procurements of the procuring entity for
a period not exceeding three years.
31) Interference with Procurement Process
A bidder, who: -
a) withdraws from the procurement process after opening of financial bids;
b) withdraws from the procurement process after being declared the successful bidder;
c) fails to enter into procurement contract after being declared the successful bidder;
d) fails to provide performance security or any other document or security required in terms of the
bidding documents after being declared the successful bidder, without valid grounds,
shall, in addition to the recourse available in the bidding document or the contract, be
punished with fine which may extend to fifty lakh rupees or ten per cent of the assessed value of
procurement, whichever is less.
32) Appeals
a) Subject to “Appeal not to lie in certain cases” below, if any bidder or prospective bidder is
aggrieved that any decision, action or omission of the procuring entity is in contravention to
the provisions of the Act or the rules or guidelines issued thereunder, he may file an appeal to such
officer of the procuring entity, as may be designated by it for the purpose, within a period of 10
days from the date of such decision or action, omission, as the case may be, clearly giving the
specific ground or grounds on which he feels aggrieved:
a. Provided that after the declaration of a bidder as successful in terms of “Award of Contract”,
the appeal may be filed only by a bidder who has participated in procurement proceedings:
b. Provided further that in case a procuring entity evaluates the technical Bid before the opening
of the financial Bid, an appeal related to the matter of financial Bid may be filed only by a
bidder whose technical Bid is found to be acceptable.
b) The officer to whom an appeal is filed under (a) above shall deal with the appeal as expeditiously
as possible and shall endeavour to dispose it of within 30 days from the date of filing of the appeal.
c) If the officer designated under (a) above fails to dispose of the appeal filed under that sub-section
within the period specified in (c) above, or if the bidder or prospective bidder or the procuring
entity is aggrieved by the order passed, the bidder or prospective bidder or the procuring entity, as
the case may be, may file a second appeal to an officer or authority designated by the State
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Government in this behalf within 15 days from the expiry of the period specified in (c) above or of
the date of receipt of the order passed under (b) above, as the case may be.
d) The officer or authority to which an appeal is filed under (c) above shall deal with the appeal as
expeditiously as possible and shall endeavour to dispose it of within 30 days from the date of filing
of the appeal:
e) The officer or authority to which an appeal may be filed under (a) or (d) above shall be : First
Appellate Authority: Principal Secretary, IT&C, GoR
Second Appellate Authority: Principal Secretary, Finance Department, GoR
f) Form of Appeal:
a. Every appeal under (a) and (c) above shall be as per Annexure-16 along with as many
copies as there are respondents in the appeal.
b. Every appeal shall be accompanied by an order appealed against, if any, affidavit verifying
the facts stated in the appeal and proof of payment of fee.
c. Every appeal may be presented to First Appellate Authority or Second Appellate Authority,
as the case may be, in person or through registered post or authorised representative.
g) Fee for Appeal: Fee for filing appeal:
a. Fee for first appeal shall be rupees two thousand five hundred and for second appeal shall
be rupees ten thousand, which shall be non-refundable.
b. The fee shall be paid in the form of bank demand draft or banker’s cheque of a Scheduled
Bank payable in the name of Appellate Authority concerned.
h) Procedure for disposal of appeal:
a. The First Appellate Authority or Second Appellate Authority, as the case may be, upon
filing of appeal, shall issue notice accompanied by copy of appeal, affidavit and documents,
if any, to the respondents and fix date of hearing.
b. On the date fixed for hearing, the First Appellate Authority or Second Appellate Authority,
as the case may be, shall,-
i. hear all the parties to appeal present before him; and
ii. peruse or inspect documents, relevant records or copies thereof relating to the
matter.
c. After hearing the parties, perusal or inspection of documents and relevant records or
copies thereof relating to the matter, the Appellate Authority concerned shall pass an
order in writing and provide the copy of order to the parties to appeal free of cost.
d. The order passed under (c) shall also be placed on the State Public Procurement Portal.
i) No information which would impair the protection of essential security interests of India, or
impede the enforcement of law or fair competition, or prejudice the legitimate commercial
interests of the bidder or the procuring entity, shall be disclosed in a proceeding under an appeal.
33) Stay of procurement proceedings
While hearing of an appeal, the officer or authority hearing the appeal may, on an application made in
this behalf and after affording a reasonable opportunity of hearing to the parties concerned, stay the
procurement proceedings pending disposal of the appeal, if he, or it, is satisfied that failure to do so is
likely to lead to miscarriage of justice.
34) Vexatious Appeals & Complaints

Whoever intentionally files any vexatious, frivolous or malicious appeal or complaint under the “The
Rajasthan Transparency Public Procurement Act 2012”, with the intention of delaying or defeating
any procurement or causing loss to any procuring entity or any other bidder, shall be punished with
fine which may extend to twenty lakh rupees or five per cent of the value of procurement, whichever
is less.
35) Offences by Firms/ Companies
a) Where an offence under “The Rajasthan Transparency Public Procurement Act 2012” has been
committed by a company, every person who at the time the offence was committed was in
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charge of and was responsible to the company for the conduct of the business of the company,
as well as the company, shall be deemed to be guilty of having committed the offence and shall
be liable to be proceeded against and punished accordingly:
Provided that nothing contained in this sub-section shall render any such person liable for any
punishment if he proves that the offence was committed without his knowledge or that he had
exercised all due diligence to prevent the commission of such offence.
b) Notwithstanding anything contained in (a) above, where an offence under this Act has been
committed by a company and it is proved that the offence has been committed with the consent
or connivance of or is attributable to any neglect on the part of any director, manager, secretary
or other officer of the company, such director, manager, secretary or other officer shall also be
deemed to be guilty of having committed such offence and shall be liable to be proceeded
against and punished accordingly.
c) For the purpose of this section-
a. "company" means a body corporate and includes a limited liability partnership, firm,
registered society or cooperative society, trust or other association of individuals; and
b. "director" in relation to a limited liability partnership or firm, means a partner in the
firm.
d) Abetment of certain offenses: Whoever abets an offence punishable under this Act, whether or
not that offence is committed in consequence of that abetment, shall be punished with the
punishment provided for the offence.
36) Debarment from Bidding
a) A bidder shall be debarred by the State Government if he has been convicted of an offence
a. under the Prevention of Corruption Act, 1988 (Central Act No. 49 of 1988); or
b. under the Indian Penal Code, 1860 (Central Act No. 45 of 1860) or any other law for the
time being in force, for causing any loss of life or property or causing a threat to public
health as part of execution of a public procurement contract.
b) A bidder debarred under (a) above shall not be eligible to participate in a procurement process
of any procuring entity for a period not exceeding three years commencing from the date on
which he was debarred.
c) If a procuring entity finds that a bidder has breached the code of integrity prescribed in terms of
“Code of Integrity for bidders” above, it may debar the bidder for a period not exceeding three
years.
d) Where the entire bid security or the entire performance security or any substitute thereof, as
the case may be, of a bidder has been forfeited by a procuring entity in respect of any
procurement process or procurement contract, the bidder may be debarred from participating in
any procurement process undertaken by the procuring entity for a period not exceeding three
years.
e) The State Government or a procuring entity, as the case may be, shall not debar a bidder under
this section unless such bidder has been given a reasonable opportunity of being heard.
37) Monitoring of Contract
a) An officer or a committee of officers named Contract Monitoring Committee (CMC) may be
nominated by procuring entity to monitor the progress of the contract during its delivery period.
b) During the delivery period the CMC shall keep a watch on the progress of the contract and shall
ensure that quantity of goods and service delivery is in proportion to the total delivery period
given, if it is a severable contract, in which the delivery of the goods and service is to be obtained
continuously or is batched. If the entire quantity of goods and service is to be delivered in the
form of completed work or entire contract like fabrication work, the process of completion of
work may be watched and inspections of the selected bidder’s premises where the work is being
completed may be inspected.
c) If delay in delivery of goods and service is observed a performance notice would be given to the
selected bidder to speed up the delivery.
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d) Any change in the constitution of the firm, etc. shall be notified forth with by the contractor in
writing to the procuring entity and such change shall not relieve any former member of the firm,
etc., from any liability under the contract.
e) No new partner/ partners shall be accepted in the firm by the selected bidder in respect of the
contract unless he/ they agree to abide by all its terms, conditions and deposits with the
procuring entity through a written agreement to this effect. The bidder’s receipt for
acknowledgement or that of any partners subsequently accepted as above shall bind all of them
and will be sufficient discharge for any of the purpose of the contract.
f) The selected bidder shall not assign or sub-let his contract or any substantial part thereof to any
other agency without the permission of procuring entity.
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6. GENERALTERMS AND CONDITIONS OF TENDER &CONTRACT

Bidders should read these conditions carefully and comply strictly while sending their bids.
Definitions
For the purpose of clarity, the following words and expressions shall have the meanings hereby
assigned to them: -
a) “Contract” means the Agreement entered into between the Purchaser and the successful/
selected bidder, together with the Contract Documents referred to therein, including all
attachments, appendices, and all documents incorporated by reference therein.
b) “Contract Documents” means the documents listed in the Agreement, including any amendments
thereto.
c) “Contract Price” means the price payable to the successful/ selected bidder as specified in the
Agreement, subject to such additions and adjustments thereto or deductions there from, as may
be made pursuant to the Contract.
d) “Day” means a calendar day.
e) “Delivery” means the transfer of the Goods from the successful/ selected bidder to the Purchaser
in accordance with the terms and conditions set forth in the Contract.
f) “Completion” means the fulfilment of the related services by the successful/ selected bidder in
accordance with the terms and conditions set forth in the Contract.
g) “Goods” means all of the commodities, raw material, machinery and equipment, and/or other
materials that the successful/ selected bidder is required to supply to the Purchaser under the
Contract.
h) “Purchaser” means the entity purchasing the Goods and related services, as specified in the
bidding document.
i) “Related Services” means the services incidental to the supply of the goods, such as insurance,
installation, training and initial maintenance and other similar obligations of the successful/
selected bidder under the Contract.
j) “Subcontractor” means any natural person, private or government entity, or a combination of the
above, including its legal successors or permitted assigns, to whom any part of the Goods to be
supplied or execution of any part of the related services is subcontracted by the successful/
selected bidder.
k) “Supplier/ Successful or Selected bidder” means the person, private or government entity, or a
combination of the above, whose Bid to perform the Contract has been accepted by the
Purchaser and is named as such in the Agreement, and includes the legal successors or permitted
assigns of the successful/ selected bidder.
l) “The Site,” where applicable, means the designated project place(s) named in the bidding
document.
Note: The bidder shall be deemed to have carefully examined the conditions, specifications, size,
make and drawings, etc., of the goods to be supplied and related services to be rendered. If the
bidder has any doubts as to the meaning of any portion of these conditions or of the
specification, drawing, etc., he shall, before submitting the Bid and signing the contract refer
the same to the procuring entity and get clarifications.
1) Contract Documents
Subject to the order of precedence set forth in the Agreement, all documents forming the Contract
(and all parts thereof) are intended to be correlative, complementary, and mutually explanatory.
2) Interpretation
a) If the context so requires it, singular means plural and vice versa.
b) Entire Agreement: The Contract constitutes the entire agreement between the Purchaser and the
Supplier/ Selected bidder and supersedes all communications, negotiations and agreements
(whether written or oral) of parties with respect thereto made prior to the date of Contract.
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c) Amendment: No amendment or other variation of the Contract shall be valid unless it is in writing,
is dated, expressly refers to the Contract, and is signed by a duly authorized representative of each
party thereto.
d) Non-waiver: Subject to the condition (f) below, no relaxation, forbearance, delay, or indulgence by
either party in enforcing any of the terms and conditions of the Contract or the granting of time by
either party to the other shall prejudice, affect, or restrict the rights of that party under the
Contract, neither shall any waiver by either party of any breach of Contract operate as waiver of
any subsequent or continuing breach of Contract.
e) Any waiver of a party’s rights, powers, or remedies under the Contract must be in writing, dated,
and signed by an authorized representative of the party granting such waiver, and must specify the
right and the extent to which it is being waived.
f) Severability: If any provision or condition of the Contract is prohibited or rendered invalid or
unenforceable, such prohibition, invalidity or unenforceability shall not affect the validity or
enforceability of any other provisions and conditions of the Contract.
3) Language
a) The Contract as well as all correspondence and documents relating to the Contract exchanged by
the successful/ selected bidder and the Purchaser, shall be written in English language only.
Supporting documents and printed literature that are part of the Contract may be in another
language provided they are accompanied by an accurate translation of the relevant passages in the
language specified in the special conditions of the contract, in which case, for purposes of
interpretation of the Contract, this translation shall govern.
b) The successful/ selected bidder shall bear all costs of translation to the governing language and all
risks of the accuracy of such translation.
4) Eligible Goods and Related Services

a) For purposes of this Clause, the term “goods” includes commodities, raw material, machinery,
equipment, and industrial plants; and “related services” includes services such as insurance,
transportation, supply, installation, integration, testing, commissioning, training, and initial
maintenance.
5) Notices
a) Any notice given by one party to the other pursuant to the Contract shall be in writing to the
address specified in the contract. The term “in writing” means communicated in written form with
proof of dispatch and receipt.
b) A Notice shall be effective when delivered or on the Notice’s effective date, whichever is later.
6) Governing Law
The Contract shall be governed by and interpreted in accordance with the laws of the Rajasthan State/
the Country (India), unless otherwise specified in the contract.
7) Scope of Supply
a) Subject to the provisions in the bidding document and contract, the services to be supplied shall be
as specified in the bidding document.
b) Unless otherwise stipulated in the Contract, the scope of supply shall include all such
items/servicesnot specifically mentioned in the Contract but that can be reasonably inferred from
the Contract as being required for attaining delivery and completion of the goods and related
services as if such items/services were expressly mentioned in the Contract.
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8) Delivery & Installation

a) Subject to the conditions of the contract, the delivery of the goods and completion of the related
services shall be in accordance with the delivery and completion schedule specified in the bidding
document. The details of supply/ shipping and other documents to be furnished by the successful/
selected bidder are specified in the bidding document and/ or contract.
b) The contract for the supply can be repudiated at any time by the purchase officer, if the supplies
are not made to his satisfaction after giving an opportunity to the bidder of being heard and
recording the reasons for repudiation.
c) The Selected Bidder shall arrange to commence the ordered services as per SoW within the
specified period at various departments and/ or their offices/ locations mentioned in the PO/ WO.
d) Shifting the place of Installation:The user will be free to shift the place of installation within the
same city /town/ district/ division. The successful/ selected bidder shall provide all assistance,
except transportation, in shifting of the equipment. However, if the city/town is changed,
additional charges of assistance in shifting and providing maintenance services for remaining
period would be decided mutually.
9) Supplier’s/ Selected Bidder’s Responsibilities

The Selected Bidder shall provide all the services included in the scope of Workin accordance with the
provisions of bidding document and/ or contract.
10) Purchaser’s Responsibilities

a) Whenever the supply of goods and related services requires that the Supplier/ Selected Bidder
obtain permits, approvals, and import and other licenses from local public authorities, the
Purchaser shall, if so required by the Supplier/ Selected Bidder, make its best effort to assist the
Selected Bidder in complying with such requirements in a timely and expeditious manner.
b) The Purchaser shall pay all costs involved in the performance of its responsibilities, in accordance
with the general and special conditions of the contract.
11) Contract Price

a) The Contract Price shall be paid as specified in the contract subject to any additions and
adjustments thereto, or deductions there from, as may be made pursuant to the Contract.
b) Prices charged by the Supplier/ Selected Bidder for the Goods delivered and the Related Services
performed under the Contract shall not vary from the prices quoted by the Supplier/ Selected
Bidder in its bid, with the exception of any price adjustments authorized in the special conditions
of the contract.
12) Recoveries from Supplier/ Selected Bidder

a) Recovery of liquidated damages, short supply, breakage, rejected articles shall be made ordinarily
from bills.
b) The Purchase Officer shall withhold amount to the extent of short supply, broken/ damaged or for
rejected articles unless these are replaced satisfactorily. In case of failure to withhold the amount,
it shall be recovered from his dues and performance security deposit available under this contract
with tendering authority.
c) The balance, if any, shall be demanded from the Supplier/ Selected Bidder and when recovery is
not possible, the Purchase Officer shall take recourse to law in force.
13) Taxes & Duties

a) The TDS, Raj-VAT, Service Tax etc., if applicable, shall be deducted at source/ paid by RISL as per
prevailing rates.
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b) For goods supplied from outside India, the successful/ selected bidder shall be entirely responsible
for all taxes, stamp duties, license fees, and other such levies imposed outside the country.
c) For goods supplied from within India, the successful/ selected bidder shall be entirely responsible
for all taxes, duties, license fees, etc., incurred until delivery of the contracted Goods to the
Purchaser.
d) If any tax exemptions, reductions, allowances or privileges may be available to the successful/
selected bidder in India, the Purchaser shall use its best efforts to enable the successful/ selected
bidder to benefit from any such tax savings to the maximum allowable extent.
14) Copyright
The copyright in all drawings, design documents, source code and other materials containing data and
information furnished to the Purchaser by the Supplier/ Selected Bidder herein shall remain vested in
the purchaser, or, if they are furnished to the Purchaser directly or through the Supplier/ Selected
Bidder by any third party, including suppliers of materials, the copyright in such materials shall remain
vested in such third party.
15) Confidential Information

a) The Purchaser and the Supplier/ Selected Bidder shall keep confidential and shall not, without the
written consent of the other party hereto, divulge to any third party any drawings, documents,
data, or other information furnished directly or indirectly by the other party hereto in connection
with the Contract, whether such information has been furnished prior to, during or following
completion or termination of the Contract.
b) The Supplier/ Selected Bidder may furnish to its Subcontractor, if permitted, such documents,
data, and other information it receives from the Purchaser to the extent required for the
Subcontractor to perform its work under the Contract, in which event the Supplier/ Selected
Bidder shall obtain from such Subcontractor an undertaking of confidentiality similar to that
imposed on the Supplier/ Selected Bidder.
c) The Purchaser shall not use such documents, data, and other information received from the
Supplier/ Selected Bidder for any purposes unrelated to the Contract. Similarly, the Supplier/
Selected Bidder shall not use such documents, data, and other information received from the
Purchaser for any purpose other than the design, procurement, or other work and services
required for the performance of the Contract.
d) The obligation of a party under sub-clauses above, however, shall not apply to information that: -
i. the Purchaser or Selected Bidder need to share with DoIT&C or other institutions participating
in the Contract;
ii. now or hereafter enters the public domain through no fault of that party;
iii. can be proven to have been possessed by that party at the time of disclosure and which was
not previously obtained, directly or indirectly, from the other party; or
iv. otherwise lawfully becomes available to that party from a third party that has no obligation of
confidentiality.
e) The above provisions shall not in any way modify any undertaking of confidentiality given by either
of the parties hereto prior to the date of the Contract in respect of the supply or any part thereof.
f) The provisions of this clause shall survive completion or termination, for whatever reason, of the
Contract.
16) Sub-contracting
The bidder shall not assign or sub-let his contract or any substantial part thereof to any other
agency excluding the physical security services which can be availed as per prevailing GoR rules,
housekeeping services and Support Back Office.
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17) Specifications and Standards

a) All servicessupplied shall strictly conform to the specifications, trademark laid down in the bidding
document and wherever services have been required according to ISI/ ISO/ other applicable
specifications/ certifications/ standards, those articles should conform strictly to those
specifications/ certifications/ standards. The supply shall be of best quality and description. The
decision of the competent authority/ purchase committee whether the services supplied conform
to the specifications shall be final and binding on the supplier/ selected bidder.
b) Technical Specifications and Drawings
i. The Supplier/ Selected Bidder shall ensure that the goods and related services comply with the
technical specifications and other provisions of the Contract.
ii. The Supplier/ Selected Bidder shall be entitled to disclaim responsibility for any design, data,
drawing, specification or other document, or any modification thereof provided or designed by
or on behalf of the Purchaser, by giving a notice of such disclaimer to the Purchaser.
iii. The goods and related services supplied under this Contract shall conform to the standards
mentioned in bidding document and, when no applicable standard is mentioned, the standard
shall be equivalent or superior to the official standards whose application is appropriate to the
country of origin of the Goods.
c) Wherever references are made in the Contract to codes and standards in accordance with which it
shall be executed, the edition or the revised version of such codes and standards shall be those
specified in the bidding document. During Contract execution, any changes in any such codes and
standards shall be applied only after approval by the Purchaser and shall be treated in accordance
with the general conditions of the contract.
d) The supplier/ selected bidder must certify that all the goods/spares are new, unused, and of the
agreed make and models, and that they incorporate all recent improvements in design and
materials, unless provided otherwise in the Contract.
18) Packing and Documents-Not Applicable
19) Insurance
a) The Goods supplied/brought under the Contract shall be fully insured against loss by theft,
destruction or damage incidental to manufacture or acquisition, transportation, storage, fire,
flood, under exposure to weather and delivery at the designated project locations, in accordance
with the applicable terms. The insurance charges will be borne by the supplier and Purchaser will
not be required to pay such charges if incurred.
b) The manpower provided/deputed under the contract shall be insured against any accident/mis
happening in the premises of work.
20) Transportation
a) The supplier/ selected bidder shall be responsible for transport by sea, rail and road or air and
delivery of the material in the good condition to the consignee at destination. In the event of any
loss, damage, breakage or leakage or any shortage the bidder shall be liable to make good such
loss and shortage found at the checking/ inspection of the material by the consignee. No extra cost
on such account shall be admissible.
b) All goods must be sent freight paid through Railways or goods transport. If goods are sent freight
to pay, the freight together with departmental charge @5% of the freight will be recovered from
the supplier’s/ selected bidder’s bill.
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21) Inspection-Not Applicable
22) Samples- Not Applicable
23) Drawl of Samples–Not Applicable
24) Testing charges -Not Applicable
25) Rejection
a) The manpower deputed by the supplier shall be reviewed by the purchaser in terms of its
qualifications, experience, efficiency, cooperation, discipline and performance and services. The
purchaser, upon finding any deficiency in any of the parameter, may reject any of the manpower
by giving 15 days time, as decided by the purchaser, which the selected bidder has to replace
within the given time frame.
b) If, however, due to exigencies of RSDC PHASE-1 work, such replacement either in whole or in part,
is not considered feasible, the Purchaser Officer after giving an opportunity to the selected bidder
of being heard shall for reasons to be recorded, deduct penalty equals to twice the amount as
mentioned in column number “8” of the table ”Minimum Manpower Resources” given under
clause 2- C i.e“Manpower availability service levels” of chapter 7: “SPECIAL TERMS AND
CONDITIONS OF CONTRACT” from the quarterly payment. The deduction so made shall be final.
26) Extension in Delivery Period and Liquidated Damages (LD)

a) Except as provided under clause “Force Majeure”, if the selected bidder fails to commence the
Services within the period specified in the Contract, the Purchaser may without prejudice to all its
other remedies under the Contract, deduct from the Contract Price, as liquidated damages, a sum
equivalent to the percentage specified in (d) below for each week or part thereof of delay until
actual date of commencement, up to a maximum deduction of the percentage specified in the
bidding document and/ or contract. Once the maximum is reached, the Purchaser may terminate
the Contract pursuant to clause “Termination”.
b) The time specified for commencement of services in the bidding document shall deemed to be the
essence of the contract and the selected biddershall arrange goods supply and related services
within the specified period.
c) Date of commencement of Services may be extended with or without liquidated damages, if the
delay in the commencement ofservice is on account of hindrances beyond the control of the
supplier/ selected bidder.
i. The supplier/ selected bidder shall request in writing to the Purchaser giving reasons for
extending the delivery period of service, if he finds himself unable to commence theservice
within the stipulated delivery period or is unable to maintain prorate progress in the service
delivery. This request shall be submitted as soon as a hindrance in commencement of service
occurs or within 15 days from such occurrence but before expiry of stipulated period of
completion of Servicedelivery after which such request shall not be entertained.
ii. The Purchaser shall examine the justification of causes of hindrance in commencement of
service and the period of delay occurred due to that and recommend the competent authority
on the period of extension which should be granted with or without liquidated damages.
iii. Normally, extension in delivery period of service in following circumstances may be considered
without liquidated damages:
a. When delay has occurred due to delay in supply of drawings, designs, plans etc. if the RISL
was required to supply them to the supplier of goods or service provider as per terms of
the contract.
b. When delay has occurred in supply of materials etc. if these were required to be supplied
to the supplier or service provider by the RISL as per terms of the contract.
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iv. If the competent authority agrees to extend the delivery period/ schedule, an amendment to
the contract with suitable denial clauses and with or without liquidated damages, as the case
may be, shall be issued. The amendment letter shall mention that no extra price or additional
cost for any reason, what so ever beyond the contracted cost shall be paid for the delayed
supply of goods and service.
v. It shall be at the discretion of the concerned authority to accept or not to accept the services
rendered by the contractor after the expiry of the stipulated delivery period, if no formal
extension in delivery period has been applied and granted. The competent authority shall have
right to cancel the contract with respect to undelivered service.
vi. If RISL is in need of the good and/ or service rendered after expiry of the stipulated delivery
period, it may accept the services and issue a letter of extension in delivery period with usual
liquidated damages and denial clauses to regularize the transaction.
d) In case of extension in the delivery and/ or installation/ completion/ commissioning period is
granted with full liquidated damages, the recovery shall be made on the basis of following
percentages of value of goods and/ or service which the supplier/ selected bidder has failed to
supply/ install/ complete : -
No. Condition LD %*
Delay up to one fourth period of the prescribed period of delivery,
a. 2.5 %
successful installation and completion of work
Delay exceeding one fourth but not exceeding half of the prescribed
b. 5.0 %
period of delivery, successful installation and completion of work
Delay exceeding half but not exceeding three fourth of the prescribed
c. 7.5 %
period of delivery, successful installation and completion of work
Delay exceeding three fourth of the prescribed period of delivery,
d. 10.0 %
successful installation and completion of work
i. Fraction of a day in reckoning period of delay in supplies, successful installation and

completion of work shall be eliminated, if it is less than half a day.
ii. The maximum amount of liquidated damages shall be 10% .
iii. *The percentage refers to the payment due for the associated services for one quarter.
27) Authenticity of Equipment – Not Applicable
28) Maintenance Contract

a. The service provider shall observe any defect /malfunctioning in hardware/software as a part of
FMS services and promptly generate a ticket in Help desk tool for the same for rectification of the
defect/malfunction. The service provider shall record nature of the defect together with all
available evidence thereof, promptly following the discovery thereof. Upon generating of such
ticket, the selected bidder shall expeditiously cause to repair the defective goods or parts thereof
or replace the defective goods or parts thereof with brand new genuine/ authentic ones/software
/patches/drivers having similar or higher specifications from the respective OEM, at no cost to the
Purchaser. Any goods repaired or replaced/software updates by the selected bidder shall be
delivered at the respective location without any additional costs to the purchaser.
b. If having been notified i.e. generation of ticket, the selected bidder fails to remedy the defect
within the period specified, the purchaser may proceed to take such remedial action as may be
necessary and cost of the same shall be deducted from payment of selected bidder
c. During the maintenance and support contract period, the bidder shall be responsible to ensure
adequate and timely availability of spare parts needed for repairing the equipments/parts. The
bidder has to see the end of support/end of sale/end of service dates being declared by respective
OEM’s time to time and make necessary arrangements of spares for catering maintenance needs
of equipments/parts during entire contract period. In case, at the time of resolution of any
compliant,the equipment(s)/part(s) is found non-serviceable during contract period, the selected
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service provider shall be responsible for replacing the non-serviceable equipment/part with
same/higher configuration equipment/part of the same make at no extra cost to the purchaser.
29) Patent Indemnity

a) The supplier/ selected bidder shall, subject to the Purchaser’s compliance with sub-clause (b)
below, indemnify and hold harmless the Purchaser and its employees and officers from and against
any and all suits, actions or administrative proceedings, claims, demands, losses, damages, costs,
and expenses of any nature, including attorney’s fees and expenses, which the Purchaser may
suffer as a result of any infringement or alleged infringement of any patent, utility model,
registered design, trademark, copyright, or other intellectual property right registered or
otherwise existing at the date of the Contract by reason of: -
i. the installation of the Goods by the supplier/ selected bidder or the use of the Goods in the
country where the Site is located; and
ii. the sale in any country of the products produced by the Goods.
Such indemnity shall not cover any use of the Goods or any part thereof other than for the
purpose indicated by or to be reasonably inferred from the Contract, neither any infringement
resulting from the use of the Goods or any part thereof, or any products produced thereby in
association or combination with any other equipment, plant, or materials not supplied by the
supplier/ selected bidder, pursuant to the Contract.
b) If any proceedings are brought or any claim is made against the Purchaser arising out of the
matters referred to above, the Purchaser shall promptly give the supplier/ selected bidder a notice
thereof, and the supplier/ selected bidder may at its own expense and in the Purchaser’s name
conduct such proceedings or claim and any negotiations for the settlement of any such
proceedings or claim.
c) If the supplier/ selected bidder fails to notify the Purchaser within thirty (30) days after receipt of
such notice that it intends to conduct any such proceedings or claim, then the Purchaser shall be
free to conduct the same on its own behalf.
d) The Purchaser shall, at the supplier’s/ selected bidder’s request, afford all available assistance to
the supplier/ selected bidder in conducting such proceedings or claim, and shall be reimbursed by
the supplier/ selected bidder for all reasonable expenses incurred in so doing.
e) The Purchaser shall indemnify and hold harmless the supplier/ selected bidder and its employees,
officers, and Subcontractors (if any) from and against any and all suits, actions or administrative
proceedings, claims, demands, losses, damages, costs, and expenses of any nature, including
attorney’s fees and expenses, which the supplier/ selected bidder may suffer as a result of any
infringement or alleged infringement of any patent, utility model, registered design, trademark,
copyright, or other intellectual property right registered or otherwise existing at the date of the
Contract arising out of or in connection with any design, data, drawing, specification, or other
documents or materials provided or designed by or on behalf of the Purchaser.
30) Limitation of Liability

a) Neither party shall be liable to the other party for any indirect or consequential loss or damage,
loss of use, loss of production, or loss of profits or interest costs, provided that this exclusion
shall not apply to any obligation of the supplier/ selected bidder to pay liquidated damages to
the Purchaser; and
b) The aggregate liability of the supplier/ selected bidder to the Purchaser, whether under the
Contract, in tort, or otherwise, shall not exceed the total contract value/amount/charges paid to
the Supplier/ selected bidder until the time such claim was brought about, provided that this
limitation shall not apply; i) to any obligation of the supplier/ selected bidder to indemnify the
Purchaser with respect to patent infringement, and ii) any damages payable due to the Gross
Negligence or Wilful Misconduct of the Supplier/selected bidder. For the purpose of this clause,
Gross Negligence or Wilful Misconduct shall mean;
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"Gross Negligence" means any act or failure to act by a Party which was in reckless disregard of or
gross indifference to the obligations of the Party under the Contract and which causes harmful
consequences to life, personal safety or real property of the other Party which such Party knew, or
would have known if it was acting as a reasonable person, would result from such act or failure to
act. Notwithstanding the foregoing, Gross Negligence shall not include any action taken in good
faith for the safeguard of life or property or a mistake made in good faith.
"Willful Misconduct" means an intentional disregard of any provision of this Contract which a Party
knew or should have known if it was acting as a reasonable person, would result in harmful
consequences to life, personal safety or real property of the other Party but shall not include any
error of judgment or mistake made in good faith.
The above provision does not limit either Parties rights provided under applicable laws of Govt. of
India.
31) Force Majeure

a) The supplier/ selected bidder shall not be liable for forfeiture of its PSD, LD, or termination for
default if and to the extent that it’s delay in performance or other failure to perform its obligations
under the Contract is the result of an event of Force Majeure.
b) For purposes of this Clause, “Force Majeure” means an event or situation beyond the control of
the supplier/ selected bidder that is not foreseeable, is unavoidable, and its origin is not due to
negligence or lack of care on the part of the supplier/ selected bidder. Such events may include,
but not be limited to, acts of the Purchaser in its sovereign capacity, wars or revolutions, fires,
floods, epidemics, quarantine restrictions, and freight embargoes.
c) If a Force Majeure situation arises, the supplier/ selected bidder shall promptly notify the RISL in
writing of such conditions and cause thereof within 15 days of occurrence of such event. Unless
otherwise directed by RISL, the supplier/ selected bidder shall continue to perform its obligations
under the contract as far as reasonably practical.
d) If the performance in whole or part or any obligation under the contract is prevented or delayed
by any reason of Force Majeure for a period exceeding 60 days, either party at its option may
terminate the contract without any financial repercussion on either side.
e) In case a Force Majeure situation occurs with the RISL, the RISL may take the case with the
supplier/ selected bidder on similar lines.
32) Change Orders and Contract Amendments

a) The Purchaser may at any time order the supplier/ selected bidder through Notice in accordance
with clause “Notices” above, to make changes within the general scope of the Contract in any one
or more of the following: -
i. drawings, designs, or specifications, where Goods to be furnished under the Contract are to be
specifically manufactured for the Purchaser;
ii. the method of shipment or packing;
iii. the place of delivery; and
iv. the related services to be provided by the supplier/ selected bidder.
b) If any such change causes an increase or decrease in the cost of, or the time required for, the
supplier’s/ selected bidder’s performance of any provisions under the Contract, an equitable
adjustment shall be made in the Contract Price or in the Delivery and Completion Schedule, or
both, and the Contract shall accordingly should be amended. Any claims by the supplier/ selected
bidder for adjustment under this clause must be asserted within thirty (30) days from the date of
the supplier’s/ selected bidder’s receipt of the Purchaser’s change order.
c) Prices to be charged by the supplier/ selected bidder for any related services that might be needed
but which were not included in the Contract shall be agreed upon in advance by the parties and
shall not exceed the prevailing rates charged to other parties by the supplier/ selected bidder for
similar services.
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33) Termination
a) Termination for Default
i. The tender authority may, without prejudice to any other remedy for breach of contract, by a
written notice of default of at least 30 days sent to the supplier/ selected bidder, terminate
the contract in whole or in part: -
a. If the supplier/ selected bidder fails to deliver any or all quantities of the service within the
time period specified in the contract, or any extension thereof granted by RISL; or
b. If the supplier/ selected bidder fails to perform any other obligation under the contract
within the specified period of delivery of service or any extension granted thereof; or
c. If the supplier/ selected bidder, in the judgement of the Purchaser, is found to be engaged
in corrupt, fraudulent, collusive, or coercive practices in competing for or in executing the
contract.
d. If the supplier/ selected bidder commits breach of any condition of the contract.
ii. If RISL terminates the contract in whole or in part, amount of PSD may be forfeited.
iii. Before cancelling a contract and taking further action, advice of senior most finance person
available in the office and of legal adviser or legal assistant posted in the office, if there is one,
may be obtained.
iv. As on effective date of termination, Tendering Authority may pay:
a. the unpaid value of all the assets supplied by the Bidder and accepted by the
purchaser in accordance with the RFP specifications in order to take over the
possession of the assets / application.
b. all the services delivered by the Bidder and accepted by the purchaser, the
consideration payable shall be based on service rate as per agreement.
b) Termination for Insolvency
RISL may at any time terminate the Contract by giving a written notice of at least 30 days to the
supplier/ selected bidder, if the supplier/ selected bidder becomes bankrupt or otherwise
insolvent. In such event, termination will be without compensation to the supplier/ selected
bidder, provided that such termination will not prejudice or affect any right of action or remedy
that has accrued or will accrue thereafter to RISL.
c) Termination for Convenience
i. RISL, by a written notice of at least 30 days sent to the supplier/ selected bidder, may
terminate the Contract, in whole or in part, at any time for its convenience. The Notice of
termination shall specify that termination is for the Purchaser’s convenience, the extent to
which performance of the supplier/ selected bidder under the Contract is terminated, and the
date upon which such termination becomes effective.
ii. Depending on merits of the case the supplier/ selected bidder may be appropriately
compensated on mutually agreed terms for the loss incurred by the contract if any due to such
termination.
iii. The Goods that are complete and ready for shipment within twenty-eight (28) days after the
supplier’s/ selected bidder’s receipt of the Notice of termination shall be accepted by the
Purchaser at the Contract terms and prices. For the remaining Goods, the Purchaser may elect:
a. To have any portion completed and delivered at the Contract terms and prices; and/or
b. To cancel the remainder and pay to the supplier/ selected bidder an agreed amount for
partially completed Goods and Related Services and for materials and parts previously
procured by the supplier/ selected bidder.
34) Exit Management

a) Preamble
i. The word ‘parties’ include the procuring entity and the selected bidder.
ii. This Schedule sets out the provisions, which will apply on expiry or termination of the
Project Implementation and Operations and Management of SLA.
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iii. In the case of termination of the Project Implementation and/ or Operation and
Management SLA due to illegality, the Parties shall agree at that time whether, and if so
during what period, the provisions of this Schedule shall apply.
iv. The Parties shall ensure that their respective associated entities carry out their respective
obligations set out in this Exit Management Schedule.
b) Transfer of Assets
i. The selected bidder may continue work on the assets for the duration of the exit
management period which may be a <six months> period from the date of expiry or
termination of the agreement, if required by RISL to do so. During this period, the selected
bidder will transfer all the assets in good working condition and as per the specifications of
the bidding document including the ones being upgraded to the department/ designated
agency. The security deposit/ performance security submitted by selected bidder will only be
returned after the successful transfer of the entire project including its infrastructure.
ii. The selected bidder, if not already done, will transfer all the Software Licenses under the
name of the DoIT&C, GoR as desired by the procuring entity during the exit management
period.
iii. RISL during the project implementation phase and the operation and management phase
shall be entitled to serve notice in writing to the selected bidder at any time during the exit
management period requiring the selected bidder to provide DoIT&C or its nominated
agencies with a complete and up-to-date list of the assets within 30 days of such notice.
iv. Upon service of a notice, as mentioned above, the following provisions shall apply: -
a. In the event, if the assets which to be transferred to RISL mortgaged to any financial
institutions by the selected bidder, the selected bidder shall ensure that all such liens
and liabilities have been cleared beyond any doubt, prior to such transfer. All documents
regarding the discharge of such lien and liabilities shall be furnished to RISL or its
nominated agencies.
b. All title of the assets to be transferred to RISL or its nominated agencies pursuant to
clause(s) above shall be transferred on the last day of the exit management period. All
expenses occurred during transfer of assets shall be borne by the selected bidder.
c. That on the expiry of this clause, the selected bidder and any individual assigned for the
performance of the services under this clause shall handover or cause to be handed over
all confidential information and all other related material in its possession, including the
entire established infrastructure supplied by selected bidder to RISL.
d. That the products and technology delivered to RISL during the contract term or on expiry
of the contract duration should not be sold or re-used or copied or transferred by
selected bidder to other locations apart from the locations mentioned in the this bidding
document without prior written notice and approval of RISL. Supplied hardware,
software & documents etc., used by selected bidder for RISL shall be the legal properties
of RISL.
c) Cooperation and Provision of Information during the exit management period
i. The selected bidder will allow RISL or its nominated agencies access to the information
reasonably required to define the current mode of operation associated with the provision
of the services to enable RISL or its nominated agencies to assess the existing services being
delivered.
ii. The selected bidder shall provide access to copies of all information held or controlled by
them which they have prepared or maintained in accordance with the Project
Implementation, the Operation and Management SLA and SOWs relating to any material
aspect of the services provided by the selected bidder. RISL or its nominated agencies shall
be entitled to copy all such information comprising of details pertaining to the services
rendered and other performance data. The selected bidder shall permit RISL or its
nominated agencies and/ or any replacement operator to have reasonable access to its
employees and facilities as reasonably required by RISL or its nominated agencies to
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understand the methods of delivery of the services employed by the selected bidder and to
assist appropriate knowledge transfer.
d) Confidential Information, Security and Data
The selected bidder will promptly on the commencement of the exit management period supply
to RISL or its nominated agencies the following:
i. Documentation relating to Intellectual Property Rights;
ii. Project related data and confidential information;
iii. All current and updated data as is reasonably required for purposes of RISL or its nominated
agencies transitioning the services to its replacement selected bidder in a readily available
format nominated by RISL or its nominated agencies; and
iv. All other information (including but not limited to documents, records and agreements)
relating to the services reasonably necessary to enable RISL or its nominated agencies, or its
replacement operator to carry out due diligence in order to transition the provision of the
services to RISL or its nominated agencies, or its replacement operator (as the case may be).
v. Before the expiry of the exit management period, the selected bidder shall deliver to RISL or
its nominated agencies all new or up-dated materials from the categories set out above and
shall not retain any copies thereof, except that the selected bidder shall be permitted to
retain one copy of such materials for archival purposes only.
e) Transfer of certain agreements
i. On request by Procuring entity or its nominated agencies, the selected bidder shall effect
such assignments, transfers, innovations, licenses and sub-licenses as Procuring entity or its
nominated agencies may require in favour of procuring entity or its nominated agencies, or
its replacement operator in relation to any equipment lease, maintenance or service
provision agreement between selected bidder and third party leasers, operators, or
operator, and which are related to the services and reasonably necessary for carrying out of
the replacement services by RISL or its nominated agencies, or its replacement operator.
ii. Right of Access to Premises: At any time during the exit management period and for such
period of time following termination or expiry of the SLA, where assets are located at the
selected bidder’s premises, the selected bidder will be obliged to give reasonable rights of
access to (or, in the case of assets located on a third party's premises, procure reasonable
rights of access to RISL or its nominated agencies, and/ or any replacement operator in order
to inventory the assets.
f) General Obligations of the selected bidder
i. The selected bidder shall provide all such information as may reasonably be necessary to
effect as seamless during handover as practicable in the circumstances to RISL or its
nominated agencies or its replacement operator and which the operator has in its
possession or control at any time during the exit management period.
ii. The selected bidder shall commit adequate resources to comply with its obligations under
this Exit Management Clause.
g) Exit Management Plan
i. The selected bidder shall provide RISL or its nominated agencies with a recommended exit
management plan ("Exit Management Plan") which shall deal with at least the following
aspects of exit management in relation to the SLA as a whole and in relation to the Project
Implementation, the Operation and Management SLA and SOWs.
ii. A detailed program of the transfer process that could be used in conjunction with a
replacement operator including details of the means to be used to ensure continuing
provision of the services throughout the transfer process or until the cessation of the
services and of the management structure to be used during the transfer; and
iii. Plans for the communication with such of the selected bidder's, staff, suppliers, customers
and any related third party as are necessary to avoid any material detrimental impact on
RISL operations as a result of undertaking the transfer; and
iv. If applicable, proposed arrangements and Plans for provision of contingent support in terms
of business continuance and hand holding during the transition period, to RISL or its
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nominated agencies, and Replacement Operator for a reasonable period, so that the services
provided continue and do not come to a halt.
v. The Bidder shall re-draft the Exit Management Plan annually after signing of contract to
ensure that it is kept relevant and up to date.
vi. Each Exit Management Plan shall be presented by the selected bidder to and approved by
RISL or its nominated agencies.
vii. In the event of termination or expiry of SLA, Project Implementation, Operation and
Management SLA or SOWs each party shall comply with the Exit Management Plan.
viii. During the exit management period, the selected bidder shall use its best efforts to deliver
the services.
ix. Payments during the Exit Management period shall be made in accordance with the Terms
of Payment Clause.
x. It would be the responsibility of the selected bidder to support new operator during the
transition period.
35) Settlement of Disputes

a) In the case of a dispute or difference arising between the Tendering authority and the successful
bidder relating to any matter arising out of or connected with this Contract, such dispute or
difference shall be decided as per the provisions of The Arbitration and Conciliation Act 1996, the
rules there under and any statutory modification or re-enactment’s thereof, shall apply to the
arbitration proceedings.
b) Legal Jurisdiction: All legal proceedings arising out of any dispute between both the parties
regarding a contract shall be settled by a competent court having jurisdiction over the place,
where agreement has been executed and by no other court.
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7. SPECIAL TERMS AND CONDITIONS OF TENDER & CONTRACT
1) Payment Terms and Schedule

a) The due payment to the selected bidder shall be made on quarterly basis i.e. at the end of each
quarter.
b) The supplier’s/ selected bidder’s request for payment shall be made to the purchaser in writing,
accompanied by invoices describing, as appropriate, services performed, and by the required
documents submitted pursuant to general conditions of the contract and upon fulfilment of all the
obligations stipulated in the Contract.
c) Due payments shall be made promptly by the purchaser, generally within sixty (60) days after
submission of request for payment along with an invoice and all other requisite documentsby the
supplier/ selected bidder (which will be forwarded for audit to the Third Party Auditor), after receipt
of third party audit report and its acceptance by the purchaser.
d) The currency or currencies in which payments shall be made to the supplier/ selected bidder under
this Contract shall be Indian Rupees (INR) only.
e) All remittance charges will be borne by the supplier/ selected bidder.
f) In case of disputed items, the disputed amount shall be withheld and will be paid only after
settlement of the dispute.
g) Any penalties/ liquidated damages, as applicable, for delay and non-performance, as mentioned in
this bidding document, shall be deducted from the payments for the respective milestones.
h) Taxes, as applicable, shall be deducted/ paid as per the prevalent rules and regulations.
Sr. Work/Services Deliverable Payable amount
1. Comprehensive All deliverables mentioned Quarterly Maintenance Cost as quoted
Maintenance against activities for in financial bid for equipments covered
Services “Comprehensive Maintenance“ under maintenance in given quarter
as defined in clause “Project after deducting all penalties/liquidated
Deliverables” in Chapter 4 “Scope damages and also including / deducting
of Work, Deliverables & taxes as per applicable law
Timelines
2. Facility All deliverables as defined in Quarterly FMS Cost as quoted in
Management clause “Project Deliverables” in financial bid after deducting all
Services Chapter 4 “Scope of Work, penalties/ liquidated damages and also
Deliverables & Timelines including / deducting taxes as per
applicable law
Note: Payment for a period shorter than a quarter shall be made on pro-rata basis.
2) Service Level Standards/ Requirements/ Agreement

The purpose of this Service Level Agreement (hereinafter referred to as SLA) is to clearly define the
levels of service which shall be provided by the selected bidder to the tendering authority for the
duration of this contract.
The tendering authority will regularly review the performance of the services being provided by the
selected bidder and impose penalties if any deficiency is found in the services.
Three consecutive quarterly penalties (on actual) of more than 20% put together of the applicable fee
on account of any reasons may be deemed to be an event of default and termination.
It is acknowledged that service levels may change as service needs evolves over the course of the
contract. The present SLAs have been worked out on the basis of current expectations. Service levels
between the purchaser and bidder can be revised after the start of O & M phase in view of experience
gained. The experience gained during this period will be used to fine tune the SLAs, including
parameters, targets and penalties, if required. Any changes to the levels of services provided during
the project period will be requested, documented and negotiated in good faith by both parties. Either
party can request a change. Changes will be documented as an addendum to the contract.
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The SLA has been logically segregated in the following categories:

1. IT Infrastructure service levels
2. Security Management service levels
3. Manpower availability service levels
4. Help desk service levels
A. IT Infrastructure service levels

This service level will be applicable on following IT equipments which are part of BOM mentioned
at Annexure 1 and additional hardware which may be deployed during the project period:
1. Servers as listed in table 1 of Annexure 1
2. Storage and Backup equipments as mentioned in table 2 of Annexure 1
3. Networking equipments as mentioned in table 3 of Annexure 1
4. Security system including fire fighting system as mentioned in table 4 of Annexure 1
Service Measurement
S.No Target Penalty
description parameter
1. Data Center Uptime of an >=99.75% NA
Uptime equipment = {1 < 99.75% For every 0.25% degradation in the
calculated for -[(Equipment and uptime there will be a penalty of 1%
each IT downtime)*(Se >=97.75% of Agreed Quarterly Payment
equipment verity factor) /
(Total Time )]} * <97.75% For every 0.25% degradation in the
100 uptime there will be a penalty of 2%
of the Agreed Quarterly Payment
2. Preventive No. of days In last 15 Rs. 1,000/- per day per equipment
Maintenance days of subject to maximum of Rs.3,000/-
the per equipment
quarter
 Equipment/Services Downtime is the time in hours that the equipment/ Services is not
available and excludes planned downtime, which are approved by the RISL and the link failures
that are taken from third party. The downtime shall be calculated from the EMS or BMS, as
may be applicable. In case, downtime of any equipment/ Services is not available on
EMS/BMS, it shall be calculated from the helpdesk. It is clarified that the downtime on account
of delay by the OEM in repairing / replacing equipments/ Services for which
warranty/maintenance contract already exists (or was taken by RISL/ Government) shall not be
counted subject to timely call logging for vendor management.
Equipment downtime shall not be considered for penalty calculation up to 48 hours if services
are not hampered. If beyond 48 hours equipmenmt is not repaired than downtime calculation
for penalty shall be applicable from the start time of equipment downtime.
 Severity factors of each equipments are defined in Annexure 1. The severity factor for to be
procured items would be communicated accordingly.
Severity factor for Server infrastructure mentioned in the Annexure 1 are as per the present
use of the infrastructure in RSDC Phase-1. During calculation of downtime, severity factor
would be used as per the use of server infrastructure at that point of time, based on the
following categorisation:
S. No. Category Severity factor
1. Management Server 4
2. Staging – Database Server 6
3. Staging – Application Server 6
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4. Staging – Web Server 4

5. Production – Database Server 8
6. Production – Application Server 8
7. Production – Web Server on cloud/VM 4
8. Production – Web Server standalone 6
Note: Whenever the use of server infrastructure change, the severity factor would also be
change automatically
 Total time is equal to total number of hours in the given quarter
 Planned Downtime means any time when the equipments is unavailable because of
maintenance, configuration/reconfiguration or other services with the prior approval of RISL.
Such services may include but are not limited to restarting applications, rebooting servers,
applying patches or fixes, reconfiguring storage allocation, reloading data and making DNS &
firewall changes to close security holes.
B. Security Management service levels

This service level will be applicable for security related incidents as follows:
S. Service Measurement
Target Penalty
No description parameter
1. Data Center shall Resolution time 12 – 36 hours, as may Rs. 10000 for delay
be kept free from for each virus be decided by RISL, of every 24 hours or
virus attack attack depending upon the it’s part
severity of the attack
2. Data center shall Number of DoS Zero Rs. 500000 per DoS
be kept free from attacks attack
denial of service
(DoS) attack
3 There shall be no Number of such Zero Rs. 500000 per such
Data theft or loss incidents incident
or compromise of
any data hosted at
RSDC PHASE-1
4 There shall be no Number of such Zero Rs. 200000 per such
intrusion incidents incident
 Virus Attack refers to any virus infection and passing of malicious code and shall be monitored
at the gateway level or logged at the help desk system on complaint of virus infection by user.
 Denial of Service Attack refers to non availability of any services. An incident shall be analysed
and forensic evidence examined to check if the incident is due to external DoS attack.
 Intrusion refers to unauthorized access to networks, systems, services, applications or data,
protecting email gateways, firewalls, servers, desktops.
C. Manpower availability service levels

The DCO shall post an on-site full time Project Manager and manpower resources as given below
who are dedicated solely to look after the entire operation of the data center. The project
manager shall coordinate with the designated officer of the tendering authority.
DCO shall appoint as many team members, as deemed fit by them, subject to the minimum
manpower specified below to meet the SLA requirements. The tendering authority would not be
liable to pay any additional cost for this. DCO shall provide detailed CV of each of the resource
being provided to RISL before deployment of the resource at data center.
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Minimum Manpower Resources:

Minimum manpower requirement for FMS/O&M of RSDC PHASE-1 is defined in the table
mentioned below:
S. Role Working shifts Min. Qualification, Penalty
No. 6:00 AM 9:30 AM 2:00 PM 10:00 Relevant Experience on non-
to to to PM availabili
& Certifications
2:00 PM 5:30 PM 10:00 PM To ty of
(Monday 6:00 AM resource
to (Per
Saturday) resource
per shift)
(1) (2) (3) (4) (5) (6) (7) (8)
1. DC Project  1   B.E./B. Tech/Masters 3000
Manager in Computer or IT +
MBA/PGDBM, 8
Years' experience
including minimum 1
year experience in
data center, PMP /
PRINCE Certified
2. Network & 1 - 1 1 B.E./B. Tech/Masters 2000
Security in Computer or IT, 4
specialist Years relevant
experience, CCNA,
CCSP/CISSP or
equivalent
3. System 1 1 1 1 B.E./B. Tech/ 2500
Administrator Masters in Computer
or IT, 5 Years
relevant experience,
OEM certified L2
engineer on Server,
Storage
4. Technical 1 - 1  B.E./B.Tech/ Masters 2000
specialist in Computer or IT, 3
EMS Years relevant
experience, OEM
certified L2 engineer
on EMS
5. Database 1 - 1  B.E./B.Tech/ Masters 3000
Admin - in Computer or IT, 5
Oracle Years relevant
experience, OEM
certified level 2 / 3
6. Database 1 - 1 1 B.E./B.Tech/ Masters 2500
Admin – MS in Computer or IT, 5
SQL Years relevant
experience, OEM
certified
7. Database  1   B.E./B.Tech/ Masters 2000
Admin – in Computer or IT, 4
PostGre& Years relevant
MySQL experience
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S. Role Working shifts Min. Qualification, Penalty

No. 6:00 AM 9:30 AM 2:00 PM 10:00 Relevant Experience on non-
to to to PM availabili
& Certifications
2:00 PM 5:30 PM 10:00 PM To ty of
(Monday 6:00 AM resource
to (Per
Saturday) resource
per shift)
(1) (2) (3) (4) (5) (6) (7) (8)
8. Storage and  1  1 B.E./B.Tech/ Masters 2500
Backup in Computer or IT, 5
Years relevant
experience
9. Helpdesk 1 --- 1 - Graduate/Diploma in 1000
Coordinators Computer Science/IT
with 3 Years
Relevant experience
10. BMS support 1 - 1 1 Graduate/ Diploma; 1000
at least 1
certification of BMS
and with 3 Years
relevant experience
in BMS;
11. BMS Assistant - 1 1 - 3 Years Relevant 1000
experience
12. Physical 1 - 1 1 3 Years Relevant 1000
Security experience/ex-
servicemen
13. Housekeeping 1 1 1 - 3 Years Relevant 1000
Housekeeping
experience
14. Support/ Back - 1 - - 3 Years Relevant 1000
office experience, ITIL
Knowledge
15. Total 9 7 10 6
: Support will be available on call. The resource shall attend the site in case of need of the
project.
The above resources except those mentioned in serial number 12, 13 and 14 (physical security,
Housekeeping and Support/ Back office) should be on payroll of the DCO.
Note: There will be 12 days leave for DC Project Manager. Every resource has to hand over his shift
to other resource if there is availability of resource in next shift.
The resources shall be deployed by the DCO to manage the data center 24 *7 and maintain the
service level requirements. Provisions of leave reserve, providing leaves and other facilities / perks
shall be as per DCO’s prevailing policies / practices which shall be taken care by DCO without any
liability and/or financial implications on the part of Purchaser.
The team deployment plan shall be prepared by DCO periodically and shall obtain approval from
OIC-RSDC PHASE-1 / RISL prior to its implementation.
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No resource shall be absent without prior permission of the designated authority. Penalty on non-
availability of any resource shall be as under:
Sr. No. of absence shifts per role Applicable Penalty / Actions
in a quarter
1. > 0 but <= 10 No. of absence shifts x Amount defined in the
column “8” of above mentioned table (Minimum
Manpower Resources) for given role in a quarter
2. > 10 but <=30 No. of absence shifts x 2 x Amount defined in the
Manpower Resources) for given role in a quarter
3. > 30 No. of absence shifts x 3 x Amount defined in the
Manpower Resources) for given role in a quarter.
Issue of letter of warning and subsequent actions

as per terms and conditions of RFP
An absence of more than half an hour from the work place, without having permission of OIC-RSDC
PHASE-1 shall be considered as absent for the shift.
Operational Hardware, Software and other resources: The DCO shall deploy sufficient devices like
desktops, printers, scanners, multi-function devices etc. for carrying out data center operations
and monitoring by it’s manpower resources deployed. The DCO shall also provide hydraulic trolley
Jack for enabling movement of server and other equipments within and between different phases
of RSDC. The equipments deployed shall generally not be moved from the place of installation
except for the purpose of repair/ maintenance with permission of RISL.
Periodic training to concerned persons for procedures to be followed for ISO Certification shall be
provided by the DCO at no extra cost.
Manpower Change
The replacement of resources by bidder after deployment will be allowed (without penalty) only in
case, the resource leaves the organization by submitting resignation with the present employer. In
case of failure to meet the standards of the purchaser, (which includes efficiency,
cooperation, discipline and performance) bidder may be asked to replace the resource without
any penalty for replacement/exit.
The penalty per resource would be imposed in case of exit/replacement of resource from the
project as per the details given below
Sr. Resource Type Applicable Penalty when resource is leaving

Within 1 year of DOJ After 1 year of DOJ
1. Manpower 10 times of the penalty mentioned 5 times of the penalty mentioned
resources for in column “8” of above mentioned in column “8” of above
specialized table “Minimum Manpower mentioned table “Minimum
services Resources” Manpower Resources”
D. Help desk service levels

The service level standards under this sub section pertain to all services which (i) do not impact the
uptime of the equipments mentioned in sub section A above and (ii) are not related to security related
services mentioned in sub section B above. Thus, if services are not available because of a virus attack
or because equipment is down, penalties under this sub section shall not be applicable. However,
penalties may be attracted both under sub section B and sub section D if any of the service mentioned
Page 53 of 147
in these subsection are hampered because of shortage or unavailability of manpower. It is further

clarified that in some cases breakdown of equipment may generate a service request for restoring
services on another equipment and non-compliance of service level for the generated service request
may lead to penalties under sub section A and this sub-section.
S. Service Measurement
Target Penalty
No description parameter
1. Various service Resolution time 1 hour for 1% of the Agreed Quarterly
related to measured as incident of Payment for every 30 mins (or its
comprehensive the time taken severity part) delay.
onsite by the DCO to level 1;
maintenance troubleshoot
4 hours for 0.5% of the Agreed Quarterly
and FMS and fix the
incident of Payment for every 60 mins (or its
promptly problem.
severity part) delay.
Call will be level 2;
treated as
logged
immediately
after any 8 hours for 0.25% of the Agreed Quarterly
incident/ incident of Payment for every 120 mins (or
problem severity its part) delay.
occurs/ request level 3;
made.
 It is clarified that the downtime on account of delay by the OEM/maintenance service provider
(other than DCO) in repairing / replacing equipments for which either
warranty/comprehensive maintenance has not been asked for from the DCO or for which
warranty already exists (or was taken by RISL/ Government) shall not be counted.
 Severity levels for some of the services are given as below. RISL reserves the right to define
severity levels of services not mentioned below.
a. Severity Level-1 : Denial of services/Standard compliance causing outage that impacts
more than one user department or application services shall come under severity level 1,
however denial of services impacting critical applications or users like Hon’ble CM, the
Ministers, Secretaries and other senior officials then the incident will also come under
Severity level 1.
The indicative list of such incidents/ request is as given below:
1. Virtualization system software failure
2. OS failure of machine hosting multiple applications
3. Active directory failure
4. Any problems related to router, switch, SAN and security components
to virtualizations
5. Managing the performance of the database
6. WAN/LAN Links down
7. Failure of proper backup schedule
8. Issues related to storage solution
9. Chassis down
10. Defacing of website
11. Data compromised
12. Vendor Management
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b. Severity Level-2: Denial of services/ Standard compliance causing unavailability of single

application will come under severity level 2. Apart from this Spamming, Network latency
will also come under severity level 2.
1. Cluster breakdown in DBMS
2. Cluster related problem in application
3. Restore and recover data as requested
4. Tuning server performance
5. Changing group memberships for domain computer
6. Performing Backups
7. Creating administrative scripts for server/users
8. Deploying and upgrading software
9. Managing applications on servers
10. Security-related events
11. RCA of any incident or problem
12. Troubleshooting any reported problems.
13. Configure, Add, Delete File Systems. Knowledge of Volume management tools like
Veritas , LVM.
14. Upload, change contents on ftp sites as per user request
15. Installing and upgrading the database server and application tools
16. Allocating system storage
17. Modifying the database structure, as necessary, from information given by
application developers
18. Backup database information
19. Tasks related to archived data
20. Web administration
21. The deployment and instrumentation of web applications
22. The monitoring, error isolation, escalation, and repair of problems
23. Configuring load-balancing and working with networks to improve the reliability
and reduce the latency of the system.
24. Measuring the impact of changes to content, applications, networks, and
infrastructure
25. LAN connectivity as per requirements for server/workstations
26. IPS/IDS Policy updating as per new kind of intrusion detection
27. Configuration related task for Firewall
28. Installation , configuration & rollout of new Network and security devices
29. Resolve any storage shortages
30. Alert and resolve any performance issues and notify end-users
31. Work related to storage requirements
32. Monitor current storage environment
33. Determine allocation of different storage types
34. Perform any host-level tasks need to access new storage
35. Deadlock problem on DBMS
36. Index management in DBMS
37. Restoring backup in production
38. Power failure on one PDU
39. Power usage above threshold
40. Disk space management
41. Authorization failure trap
42. Website down
43. Website unreachable
44. Security of SDC premise
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c. Severity Level-3:Denial of services/ standard Compliance causing unavailability of services for

individual will come under this severity level. Apart from this performance issues causing slow
services for application should come under severity level 3. Services which do not impact user
but are desirable will also come under severity level 3.
1. OS deployment
2. Web hosting
3. Patch installation
4. Acting on incidents which crosses threshold (TMP/Storage space)
5. H/W up gradation
6. Antivirus updates
7. Data archival, Data restoration
8. Planned Maintenance activities
9. User Management
10. Backup policy
11. Microcode upgrades
12. Monitoring SAN fabric / Storage / Backup events & respond to events crossing
threshold limits
13. Adding new device to Fabric
14. Preliminary maintenance of datacenter equipments
15. Passive cable component connecting the above equipments etc.
16. Minor repairs of Physical Infrastructure components like breakage of tiles etc
17. Timely payment of dues/ fees for electricity, licenses, subscriptions, etc. All
surcharge/ penalties etc. imposed due to non-payment/ late payment to service
providers shall be borne by DCO.
18. Cleaning of SDC premises.
19. Failure of Help Desk Services
20. Hosting applications on servers
21. Adding server in domain
22. Installing and configuring new hardware and software.
23. Changing group memberships for domain user
24. Creating logon scripts
25. Reporting server performance
26. Assigning remote login permissions
27. Applying operating system updates, patches, and configuration changes.
28. Adding, removing, or updating user account information, resetting passwords,etc.
29. Answering technical queries and assisting users.
30. Management agent lost
31. Documenting the configuration of the system.
32. System performance tuning.
33. Creating new ftp account and urls on ftp
34. Change password for ftp users
35. Change ftp permissions
36. User addition
37. Modify user access to the database
38. Generating various reports by querying from database as per need.
39. Regulation and management of access rights of different users of a website
40. The appearance and setting up website navigation
41. Content placement
42. Performing performance management, availability reporting, and other
administration
43. Signature update on IPS/IDS
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44. Update the inventory detail & documentation

45. Update of Network connectivity and layouts
46. IOS up gradation
47. Work with existing programmers, DBAs to optimize storage
48. Facilitate off-site storage of tape
49. Availability,Reporting on status,Capacity planning of storages
50. reporting storage growth
51. High CPU or memory utilization
52. Procedure creation on DBMS
53. Table management in DBMS
54. Sequence management in DBMS
55. Page management for OS
56. Uploading pages on web
57. Providing backup
58. Restoring backup in testing or staging
59. User, account and group management
60. Form or page updation on webs
61. Access card related issue
62. AC servicing
63. IP management
64. Application migration
65. AC power failure
66. BMS device servicing
67. Warning alarms
68. SYSLOG event occurred
Penalty Capping:
Total penalties except those defined in (C): “Manpower availability service levels” shall not be
higher than 20% of Agreed Quarterly Payment for respective quarter whereas total penalty
including penalties towards “Manpower availability service levels” shall not be higher than the
Agreed Quarterly Payment for respective quarter.
3) Change Requests/ Management

a) It is expected that the infrastructure installed in the RSDC PHASE-1 shall grow during the project
period and it is envisaged that additional servers, softwares and devices may be installed in the
RSDC PHASE-1 during the project period. Cloud infrastructure and Disaster recovery system are
already proposed to be installed in near future. Such equipments and software does not form part
of the original SoW. However, it shall be the responsibility of the DCO to provide all services
mentioned in sub-section B of the section related to Scope of Work viz Facility Management
Services for all such additional equipment and software as additional SoW.
b) DCO shall be paid for such additional SoW which may have financial implications in terms of the
overall cost of the project. The DCO shall be reimbursed the actual additional cost calculated as the
gross salary paid to the additional staff deployed onsite at RSDC PHASE-1 by the DCO plus 50% of
the gross salary to account for other expenditure of the DCO towards other perquisites like Leave
Travel Concession/Medical Facility etc and administrative expenditures,etc. The DCO shall take
prior approval from the RISL before deployment of additional resources.
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ANNEXURE-1: BILL OF MATERIAL (BoM)

1) Servers and Systems
S. Make Model Item Serial Processor Number of Memory Hard Disk Severity Start date of
No. No. Processor Factor Comprehensive
Maintenance services
A. Base Hardware deployed at the time of commissioning of Data Center
1. IBM IBM x3950- 99A8026 Intel(R) Xeon(TM) CPU 3.00GHz 2 cpu 8 GB 4*73.4 GB 4 15-04-2017
[88782RA]
2. IBM System x3650 99V0996 Intel(R) Xeon(R) CPU E5530@ 2 cpu 18 GB 4*146 GB 4 15-04-2017
M2 -[7947- 2.40GHz
52A]
M2 -[7947- 2.40GHz
52A]
M2 -[7947- 2.40GHz, 2394 Mhz, 4 Core(s), 8
52A] Logical Processor(s)
5. IBM BladeCenter 99M9203 Intel(R) Xeon(R) CPU E5530@ 2 cpu 16 GB 2*146 GB 4 15-04-2017
HS22 -[7870- 2.40GHz, 2394 Mhz, 4 Core(s), 8
B3A] Logical Processor(s)
HS22 - 2.40GHz, 2394 Mhz, 4 Core(s), 8
[7870B3A] Logical Processor(s)
7. IBM BladeCenter 99M9201 Intel(R) Xeon(R) CPU E5530@ 2 cpu 16.0 GB 2*146 GB 4 15-04-2017
HS22 - 2.40GHz, 2394 Mhz, 4 Core(s), 8
[7870B3A]- Logical Processor(s)
HS22 -[7870- 2.40GHz, 2394 Mhz, 4 Core(s), 8
B3A] Logical Processor(s)
HS22 - 2.40GHz, 2394 Mhz, 4 Core(s), 8
HS22 - 2.40GHz, 2394 Mhz, 4 Core(s), 8
11. IBM System x3650 99V2684 Intel(R) Xeon(R) CPU E5530@ 1 cpu 32.0 GB 6*146 GB 4 15-04-2017
M2 - 2.40GHz, 2394 Mhz, 4 Core(s), 8
Page 58 of 147
[794752A] Logical Processor(s)

M2 -[7947- 2.40GHz
52A]
M2 - 2.40GHz
[794752A]
14. IBM System x3650 99V2808 Intel(R) Xeon(R) CPU E5530@ 1 cpu 32.0 GB 4*146 GB 6 15-04-2017
M2 - 2.40GHz, 2394 Mhz, 4 Core(s), 8
HS22 -[8677- 2.40GHz, 2394 Mhz, 4 Core(s), 8
HS22 - 2.40GHz, 2394 Mhz, 4 Core(s), 8
17. IBM 3850 M2 / 99D4658 Intel(R) Xeon(R) CPU E7210 @ 4 cpu 16 GB 3*300 GB 4 15-04-2017
x3950 M2 - 2.40GHz,
[71411RA]
18. IBM System x3650 99Z3555 Intel(R) Xeon(R) CPU E5160@ 2 cpu 16 GB 5*146 GB 4 15-04-2017
-[7979-71A] 3.00GHz,
M2 -[7947- 2.40GHz, 2394 Mhz, 4 Core(s), 8
20. IBM 3850 M2 / 99C7193 Intel(R) Xeon(R) CPU E7320 @ 2 cpu 16 GB 3*300 GB 4 15-04-2017
x3950 M2 - 2.13GHz,
[7141-2RA]
21. IBM System x3650 99GP026 Intel(R) Xeon(R) CPU 5160@ 1 cpu 16 GB 5*146 GB 4 15-04-2017
-[7979-71A] 3.00GHz,
22. IBM System x3550 99H1818 2*Intel(R) Xeon(R) CPU E5504@ 2 cpu 8 GB 2*300 GB 4 15-04-2017
M2 -[7946I4A] 2.00GHz
23. IBM System x3650 99GE987 Intel(R) Xeon(R) CPU 5160@ 1 cpu 16 GB 6*146 GB 4 15-04-2017
-[7979-71A] 3.00GHz,
24. IBM System x3650 99V2807 x86 Family 6 Model 26 Stepping 5 2 cpu 18 GB 4*146 GB 4 15-04-2017
M2 -[7947- GenuineIntel ~2400 Mhz
52A]
Page 59 of 147
M2 - 2.40GHz, 2394 Mhz, 4 Core(s), 8
26. IBM IBM Blade 99AEZ34 (Blade Chassis) -- -- -- 8 15-04-2017
Center E-
[86774SA]
B. Additional Hardware deployed by the state under various projects
Intel(R) Xeon(R) CPU E7520@ 15-04-2017
PowerEdge
1. DELL HPBH8BS 1.87GHz, 1862 Mhz, 4 Core(s), 8 4 cpu 128GB 4*300 GB 4
R910
Logical Processor(s)
PowerEdge
2. DELL FPBH8BS 1.87GHz, 1862 Mhz, 4 Core(s), 8 4 cpu 128GB 4*300 GB 4
R910
PowerEdge
3. DELL GPBH8BS 1.87GHz, 1862 Mhz, 4 Core(s), 8 4 cpu 128 GB 4*300 GB 8
R910
PowerEdge
4. DELL 4VWG8BS 1.87GHz, 1862 Mhz, 4 Core(s), 8 4 cpu 128 GB 4*300 GB 8
R910
ProLiant CN794903
5. HP 2.27GHz, 2266 Mhz, 4 Core(s), 8 2 cpu 6GB 4*300 GB 4
ML350 G6 NR
ProLiant CN794903
6. HP 2.27GHz, 2266 Mhz, 4 Core(s), 8 2 cpu 6GB 4*300 GB 6
ML350 G6 NP
HYMP525F 15-04-2017
7. WIPRO Netpower 72BP4N2- Intel(R) Xeon(TM) CPU 3.20GHz 2 cpu 4GB 4*36 GB 4
Y5
HYMP525F 15-04-2017
8. WIPRO Netpower 72CP4D2- Intel(R) Xeon(TM) CPU 3.20GHz 1 cpu 4GB 5*36 GB 4
Y5
integrity SGH4831C 15-04-2017
9. HP Itanium 2 2 cpu 32GB 3*146 GB 4
rx6600 C7
integrity SGH4831C 15-04-2017
10. HP Itanium 2 2 cpu 32GB 3*146 GB 4
rx6600 C6
Proliant ML SGH641X29 15-04-2017
11. HP Intel(R) Xeon(TM) CPU 3.00GHz 2 cpu 32GB 6*72 GB 4
570 N
Page 60 of 147
Proliant SGH205YK3 4* Intel(R) Xeon(R) CPU E7- 15-04-2017

12. HP 4 cpu 128 GB 4*200 GB 8
DL580 G7 P 4807@ 1.87GHz
Proliant SGH205YK3 4*Intel(R) Xeon(R) CPU E7- 15-04-2017
13. HP 4 cpu 128 GB 4*200 GB 8
DL580 G7 M 4807@ 1.87GHz
Proliant SGH205YK5 4* Intel(R) Xeon(R) CPU E7- 15-04-2017
14. HP 4 cpu 132 GB 4*200 GB 4
DL580 G7 S 4807@ 1.87GHz
Proliant SGH205YK5 4*Intel(R) Xeon(R) CPU E7- 15-04-2017
15. HP 4 cpu 132 GB 4*200 GB 4
DL580 G7 M 4807@ 1.87GHz
Proliant DL SGH205YK5 Intel(R) Xeon(R) CPU E7- 4807@ 15-04-2017
16. HP 4 cpu 128 GB 4*200 GB 4
580 G7 C 1.87GHz
Intel(R) Xeon(R) CPU E7- 4807@ 15-04-2017
ProLiant SGH205YK5
17. HP 1.87GHz, 1866 Mhz, 6 Core(s), 12 4 cpu 128 GB 4*200 GB 4
DL580 G7 8
Proliant SGH205YK4
DL580 G7 S
Proliant SGH205YK4
DL580 G7 4
Proliant SGH205YK3
DL580 G7 X
Proliant SGH205YK4
DL580 G7 E
Intel(R) Xeon(R) CPU E5620@
ProLiant SGH112X82
22. HP 2.40GHz, 2400 Mhz, 4 Core(s), 8 2 cpu 64.0 GB 2*146 GB 4 15-04-2017
BL460c G7 9
ProLiant SGH112X82
BL460c G7 F
ProLiant SGH112X82
BL460c G7 1
ProLiant SGH112X81
BL460c G7 Y
Page 61 of 147

ProLiant SGH112X82
BL460c G7 5
ProLiant SGH112X81
BL460c G7 N
ProLiant SGH112X82 Intel(R) Xeon(R) CPU E5620@
28. HP 2 cpu 64 GB 2*146 GB 4 15-04-2017
BL460c G7 B 2.40GHz
29. HP 2 cpu 64 GB 2*146 GB 6 15-04-2017
BL460c G7 R 2.40GHz
30. HP 2 cpu 64 GB 2*146 GB 6 15-04-2017
BL460c G7 7 2.40GHz
31. HP 2 cpu 64 GB 2*146 GB 8 15-04-2017
BL460c G7 W 2.40GHz
32. HP 2 cpu 64 GB 2*146 GB 8 15-04-2017
BL460c G7 3 2.40GHz
33. HP 1 cpu 16 GB 2*146 GB 4 15-04-2017
BL460c G7 D 2.40GHz
34. HP 2 cpu 64 GB 2*146 GB 4 15-04-2017
BL460c G7 T 2.40GHz
Intel(R) Xeon(R) CPU X7542@
ProLiant SGH112XC3
DL580 G7 P
ProLiant SGH112XC3
DL580 G7 N
ProLiant SGH112XC3
DL580 G7 R
ProLiant SGH112XC3 Intel(R) Xeon(R) CPU E5620@
38. HP 2 cpu 64 GB 5*500 GB 4 15-04-2017
DL380 G7 2 2.40GHz
Proliant ML SGH641X2
39. HP Intel(R) Xeon(TM) CPU 3.00GHz 2cpu 8GB 3*72 GB 4 15-04-2017
570 AV
Proliant SGH205YK5 Intel(R) Xeon(R) CPU E7- 4807@
40. HP 4cpu 128GB 4*200 GB 8 15-04-2017
DL580 G7 X 1.87GHz, 1866 Mhz
HP Blade SGH111X26
41. HP (Blade Chassis) -- -- -- 8 15-04-2017
System B
Page 62 of 147
C7000
HP Blade
SGH111X26
42. HP System (Blade Chassis) -- -- -- 8 15-04-2017
E
C7000
Proliant DL SGH205YK5 Intel(R) Xeon(R) CPU E7- 4807@
43. HP 4cpu 128GB 4*200 GB 8 15-04-2017
580 G7 4 1.87GHz, 1866 Mhz
System x3650
Intel(R) Xeon(R) CPU E7- 4830@
44. IBM M3 - 99B0062 2 cpu 256GB 4*200 GB 6 15-04-2017
2.13GHz, 2133 Mhz
[794572A]
System x3650 Intel(R) Xeon(R) CPU E7- 4830@
45. IBM 99B0060 2 cpu 256GB 4*200 GB 6 15-04-2017
X5 2.13GHz, 2133 Mhz
System x3650
Intel(R) Xeon(R) CPU E7- 4830@
46. IBM M3 - 99B0057 2 cpu 256GB 4*200 GB 8 15-04-2017
2.13GHz, 2133 Mhz
[794572A]
47. IBM 99B0064 2 cpu 256GB 4*200 GB 8 15-04-2017
X5 2.13GHz, 2133 Mhz
System x3650 Intel(R) Xeon(R) CPU X5660@
48. IBM M3 - 99Y1684 2.80GHz, 2793 Mhz, 6 Core(s), 12 1 cpu 64.0 GB 4*200 GB 4 15-04-2017
49. IBM M3 - 99Z0748 3.07GHz, 3059 Mhz, 6 Core(s), 12 2cpu 128GB 4*200 GB 4 15-04-2017
50. IBM M3 - 99Z0745 3.07GHz, 3059 Mhz, 6 Core(s), 12 2cpu 128GB 4*200 GB 4 15-04-2017
51. IBM M3 - 99Z0746 3.07GHz, 3059 Mhz, 6 Core(s), 12 1 cpu 64.0 GB 4*200 GB 4 15-04-2017
PowerEdge Intel(R) Xeon(R) CPU E7- 4820@
54. DELL J2M4F2S 4 cpu 128 GB 4*300 GB 4 15-04-2017
R810 2.00GHz
55. DELL PowerEdge 33M4F2S Intel(R) Xeon(R) CPU E7- 4820@ 4 cpu 128 GB 4*300 GB 8 15-04-2017
Page 63 of 147
R810 2.00GHz
56. DELL H2M4F2S 4 cpu 128 GB 4*300 GB 8 15-04-2017
R810 2.00GHz
57. DELL 13M4F2S 4 cpu 128 GB 4*300 GB 8 15-04-2017
R810 2.00GHz
58. DELL G2M4F2S 4 cpu 128 GB 4*300 GB 4 15-04-2017
R810 2.00GHz
59. DELL 23M4F2S 4 cpu 110 GB 4*300 GB 4 15-04-2017
R810 2.00GHz
ProLiant SGH052X91 Intel(R) Xeon(R) CPU L5506@
60. HP 2 cpu 8 GB 2*146 GB 4 15-04-2017
BL460c G6 C 2.13GHz
61. HP 2 cpu 8 GB 2*146 GB 4 15-04-2017
BL460c G6 9 2.13GHz
62. HP 2 cpu 8 GB 2*146 GB 4 15-04-2017
BL460c G6 F 2.13GHz
63. HP 2 cpu 8 GB 2*146 GB 4 15-04-2017
BL460c G6 7 2.13GHz
64. HP 2 cpu 8 GB 2*146 GB 4 15-04-2017
BL460c G6 5 2.13GHz
ProLiant CN72150JL Intel(R) Xeon(R) CPU X5670@
65. HP 1 cpu 20 GB 2*300 GB 8 15-04-2017
BL460c G7 Z 2.93GHz
ProLiant CN72150JL Intel(R) Xeon(R) CPU X5670@
66. HP 1 cpu 20 GB 2*300 GB 4 15-04-2017
BL460c G7 Y 2.93GHz
ProLiant CN72150J Intel(R) Xeon(R) CPU X5670@
67. HP 1 cpu 20 GB 2*300 GB 4 15-04-2017
BL460c G7 M0 2.93GHz
68. HP 1 cpu 20 GB 2*300 GB 4 15-04-2017
69. HP 1 cpu 20 GB 2*300 GB 4 15-04-2017
5053A1099
70. HCL INFINITI GL Intel(R) Xeon(TM) CPU 3.20GHz 2 cpu 8 GB 3*73 GB 4 15-04-2017
628
71. IBM 06M9072 2 cpu 128 GB 3*256 GB 4 15-04-2017
x5 1.86GHz
Hp Proliant SGH641X29
72. HP Intel(R) Xeon(TM) CPU 3.00GHz 2 cpu 2 GB 3*72GB 2 15-04-2017
ML 570 5
73. HP Intel(R) Xeon(TM) MP CPU 2 cpu 4 GB 3*72GB 2 15-04-2017
ML 570 F
Page 64 of 147
5053A1099
74. HCL INFINITI GL Intel(R) Xeon(TM) CPU 3.20GHz 2 cpu 8 GB 3 *72 GB 2 15-04-2017
630
75. HP Intel(R) Xeon(TM) CPU 3.00GHz 2 cpu 4 GB 3*72GB 2 15-04-2017
ML 570 8
76. DELL GHGP8X1 4 cpu 128 GB 2*300GB 2 08-05-2018
M910 2.0GHz
77. DELL 9JGP8X1 4 cpu 128 GB 2*300GB 6 08-05-2018
M910 2.0GHz
78. DELL 5HGP8X1 4 cpu 128 GB 2*300GB 6 08-05-2018
M910 2.0GHz
79. DELL DJGP8X1 4 cpu 128 GB 2*300GB 6 08-05-2018
M910 2.0GHz
80. DELL CHGP8X1 4 cpu 128 GB 2*300GB 6 08-05-2018
M910 2.0GHz
81. DELL 6KGP8X1 4 cpu 128 GB 2*300GB 6 08-05-2018
M910 2.0GHz
82. DELL 7HGP8X1 4 cpu 128 GB 2*300GB 6 08-05-2018
M910 2.0GHz
Hp Proliant SGH3321W
83. HP Intel(R) Xeon(R) CPU 2 cpu 256 GB 4*146GB 6 15-04-2017
DL 580 G7 MK
Hp Proliant SGH3321W
DL 580 G7 MM
Hp Proliant SGH3311T
DL 580 G7 N8
DL 580 G7 N2
DL 580 G7 N4
DL 580 G7 N6
HP Blade
SGH051X03
R
C7000
HP Blade
SGH2163PE
T
C3000
91. DELL PowerEdge 2DGP8X1 (Blade Chassis) -- -- -- 8 08-05-2018
Page 65 of 147
M1000e
C. Additional Hardware deployed by the State under various projects after 14.04.2014
DELL
Intel(R) Xeon(R) CPU E7- 4820 @
1. DELL PowerEdge 95DYWX1 4 128 GB 2*300 GB 4 19-06-2018
2.00GHzÂ
M910
DELL
2.00GHzÂ
M910
DELL
3. DELL PowerEdge G4DYWX1 4 128 GB 2*300 GB 4 19-06-2018
2.00GHzÂ
M910
DELL
2.00GHzÂ
M910
DELL
2.00GHzÂ
M910
DELL
2.00GHzÂ
M910
DELL
2.00GHzÂ
M910
Net power 13FGKF052
8. Wipro 4 01-07-2018
(Wipro) 00002
poweredge
9. DELL 421MYX1 3*200 GB 4 01-07-2018
r910
poweredge
10. DELL B21PYX1 3*200 GB 4 01-07-2018
r910
poweredge
11. DELL C70RYX1 3*200 GB 4 01-07-2018
r910
ProLiant SGH403BC Intel(R) Xeon(R) CPU E5-2609 0 @
12. HP 2 128 GB 2*300 GB 4 19-02-2018
BL460c Gen8 2F 2.40GHz
13. HP 2 128 GB 2*300 GB 4 19-02-2018
BL460c Gen8 2E 2.40GHz
14. HP 1 128 GB 2*300 GB 4 19-02-2018
BL460c Gen8 2J 2.40GHz
Page 66 of 147

15. HP 1 128 GB 2*300 GB 4 19-02-2018
BL460c Gen8 2H 2.40GHz
16. HP 2 128 GB 2*300 GB 4 19-02-2018
BL460c Gen8 2K 2.40GHz
17. HP 2 128 GB 2*300 GB 4 19-02-2018
BL460c Gen8 2D 2.40GHz
IBM HS23 -
18. IBM 06TBKB5 Intel Xeon E5 2648L 2 128 GB 2*300 GB 4 01-09-2017
7875IYJ
IBM HS23 -
7875IYJ
IBM HS23 -
7875IYJ
IBM HS23 -
7875IYJ
ProLiant SGH3478M AMD Opteron(TM) Processor
22. HP 4 128 GB 2*600 GB 4 15-04-2017
BL685c G7 VL 6272
ProLiant SGH3478M Intel(R) Xeon(R) CPU E5-2440 0 @
23. HP 2 48 GB 2*300 GB 4 15-04-2017
BL420c Gen8 VF 2.40GHz
ProLiant SGH3478M Intel(R) Xeon(R) CPU E5-2440 0 @
24. HP 2 48 GB 2*300 GB 4 15-04-2017
BL420c Gen8 VJ 2.40GHz
ProLiant SGH435NB Intel(R) Xeon(R) CPU E5-2650 v2
25. HP 1 128 GB 2*600 GB 4 01-10-2017
BL460c Gen8 XA @ 2.60GHz
26. HP 1 128 GB 2*600 GB 4 01-10-2017
BL460c Gen8 XC @ 2.60GHz
ProLiant SGH434N0 Intel(R) Xeon(R) CPU E5-2650 v2
27. HP 1 64 GB 2*600 GB 4 19-09-2017
BL460c Gen8 SS @ 2.60GHz
28. HP 1 128 GB 2*600 GB 4 01-10-2017
BL460c Gen8 XE @ 2.60GHz
29. HP 1 128 GB 2*600 GB 4 01-10-2017
BL460c Gen8 XB @ 2.60GHz
30. HP 1 128 GB 2*600 GB 4 01-10-2017
BL460c Gen8 XD @ 2.60GHz
31. HP 1 128 GB 2*600 GB 4 01-10-2017
BL460c Gen8 X9 @ 2.60GHz
ProLiant SGH439WR Intel(R) Xeon(R) CPU E5-2670 v2
32. HP 2 256 GB 2*300 GB 4 22-10-2017
BL460c Gen8 AW @ 2.50GHz
33. HP ProLiant SGH439WR Intel(R) Xeon(R) CPU E5-2670 v2 2 256 GB 2*300 GB 4 22-10-2017
Page 67 of 147
BL460c Gen8 B3 @ 2.50GHz

34. HP 2 256 GB 2*300 GB 4 22-10-2017
BL460c Gen8 BD @ 2.50GHz
35. HP 2 256 GB 2*300 GB 4 22-10-2017
36. HP 2 256 GB 2*300 GB 4 22-10-2017
37. HP 2 128 GB 2*300 GB 4 22-10-2017
38. HP 2 128 GB 2*300 GB 4 22-10-2017
BL460c Gen8 BC @ 2.50GHz
39. HP 2 128 GB 2*300 GB 4 22-10-2017
40. HP 2 128 GB 2*300 GB 4 22-10-2017
BL460c Gen8 BE @ 2.50GHz
41. HP 2 128 GB 2*300 GB 4 22-10-2017
BL460c Gen8 AT @ 2.50GHz
42. HP 2 128 GB 2*300 GB 4 22-10-2017
BL460c Gen8 AY @ 2.50GHz
43. HP 2 256 GB 2*300 GB 4 22-10-2017
44. HP 2 128 GB 2*300 GB 4 22-10-2017
45. HP 2 128 GB 2*300 GB 4 22-10-2017
BL460c Gen8 BB @ 2.50GHz
46. HP 2 128 GB 2*300 GB 4 22-10-2017
47. HP 2 128 GB 2*300 GB 4 22-10-2017
48. HP 2 128 GB 2*300 GB 4 22-10-2017
49. HP 2 128 GB 2*300 GB 4 22-10-2017
BL460c Gen8 AV @ 2.50GHz
50. HP 2 128 GB 2*300 GB 4 22-10-2017
BL460c Gen8 BA @ 2.50GHz
51. HP 2 128 GB 2*300 GB 4 22-10-2017
BL460c Gen8 AX @ 2.50GHz
Page 68 of 147

52. HP 2 128 GB 2*300 GB 4 22-10-2017
BL460c Gen8 AS @ 2.50GHz
ProLiant SGH451XD ntel(R) Xeon(R) CPU E5-2670 v2 @
53. HP 2 256 GB 2*300 GB 4 12-01-2018
BL460c Gen8 HV 2.50GHz
54. HP 2 256 GB 2*300 GB 4 12-01-2018
BL460c Gen8 HX 2.50GHz
55. HP 2 256 GB 2*300 GB 4 12-01-2018
BL460c Gen8 HY 2.50GHz
ProLiant SGH451XDJ ntel(R) Xeon(R) CPU E5-2670 v2 @
56. HP 2 256 GB 2*300 GB 4 12-01-2018
BL460c Gen8 0 2.50GHz
57. HP 2 256 GB 2*300 GB 4 12-01-2018
BL460c Gen8 HW 2.50GHz
58. HP 2 256 GB 2*300 GB 4 12-01-2018
59. HP 2 256 GB 2*300 GB 4 12-01-2018
BL460c Gen8 HT 2.50GHz
60. HP 2 256 GB 2*300 GB 4 12-01-2018
61. HP 2 256 GB 2*300 GB 4 12-01-2018
62. HP 2 256 GB 2*300 GB 4 12-01-2018
ProLiant SGH529YRF Intel(R) Xeon(R) CPU E5-2690 v3
63. HP 2 512 GB 3*900 GB 4 14-08-2018
DL360 Gen9 F @ 2.60GHz
64. HP 2 512 GB 3*900 GB 4 14-08-2018
DL360 Gen9 J @ 2.60GHz
65. HP 2 512 GB 3*900 GB 4 14-08-2018
DL360 Gen9 K @ 2.60GHz
66. HP 2 512 GB 3*900 GB 4 14-08-2018
DL360 Gen9 E @ 2.60GHz
67. HP 2 512 GB 3*900 GB 4 14-08-2018
DL360 Gen9 L @ 2.60GHz
68. HP 2 512 GB 3*900 GB 4 14-08-2018
DL360 Gen9 P @ 2.60GHz
69. HP 2 512 GB 3*900 GB 4 14-08-2018
DL360 Gen9 C @ 2.60GHz
70. HP ProLiant SGH529YRF Intel(R) Xeon(R) CPU E5-2690 v3 2 512 GB 3*900 GB 4 14-08-2018
Page 69 of 147
DL360 Gen9 D @ 2.60GHz

71. HP 2 512 GB 3*900 GB 4 14-08-2018
DL360 Gen9 N @ 2.60GHz
72. HP 2 512 GB 3*900 GB 4 14-08-2018
DL360 Gen9 H @ 2.60GHz
ProLiant SGH530V5 Intel(R) Xeon(R) CPU E5-2690 v3
73. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 01 @ 2.60GHz
ProLiant SGH530V4Y Intel(R) Xeon(R) CPU E5-2690 v3
74. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 L @ 2.60GHz
75. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 P @ 2.60GHz
76. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 J @ 2.60GHz
77. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 M @ 2.60GHz
78. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 03 @ 2.60GHz
79. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 F @ 2.60GHz
80. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 T @ 2.60GHz
81. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 V @ 2.60GHz
82. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 00 @ 2.60GHz
83. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 H @ 2.60GHz
84. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 N @ 2.60GHz
85. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 K @ 2.60GHz
86. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 Y @ 2.60GHz
87. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 02 @ 2.60GHz
88. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 X @ 2.60GHz
Page 70 of 147

89. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 04 @ 2.60GHz
90. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 S @ 2.60GHz
91. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 W @ 2.60GHz
92. HP 2 512 GB 2*900 GB 4 24-08-2018
BL460c Gen9 R @ 2.60GHz
IBM Flex
93. System x280 4
IBM X6 06ALVPV Intel Xeon 2 256 GB 2*800 GB 21-11-2018
IBM Flex
94. System x280 4
IBM X6 06ALVPT Intel Xeon 2 256 GB 2*800 GB 21-11-2018
IBM Flex
95. System x280 4
IBM X6 06ALVPR Intel Xeon 2 256 GB 2*800 GB 21-11-2018
96. DELL DELL G2DYWX1 Blade Chassis
PowerEdge 4 19-06-2018
M1000e
BladeSystem
97. c3000 SGH403BC
HP Enclosure 2A Blade Chassis 8 19-02-2018
BladeSystem
98. c7000 SGH439WR 22-10-2017
HP Enclosure 52 Blade Chassis 8
99. HP BladeSystem SGH3478M Blade Chassis 15-04-2017
c7000 V6
Enclosure 8
100. HP BladeSystem SGH433MV Blade Chassis 25-09-2017
c7000 84
Enclosure 8
BladeSystem
101. c7000 SGH439WR 22-10-2017
HP Enclosure 53 Blade Chassis 8
BladeSystem SGH451XD
102.
HP c7000 8L Blade Chassis 8 12-01-2018
Page 71 of 147
Enclosure
103. IBM IBM Flex 06FBTDP Blade Chassis 8 21-11-2018
System
Enterprise
D. Additional Hardware deployed at RSDC P-II(Secretariat) and RSDC P-III( Third Floor, Yojana Bhawan)
ProLiant SGH541WT Intel(R) Xeon(R) CPU E5-2698 v3
1.
HP BL460c Gen9 3S @ 2.30GHz 2 512 2 X 600 8 30-11-2018
2.
HP BL460c Gen9 3T @ 2.30GHz 2 512 2 X 600 8 30-11-2018
3.
HP BL460c Gen9 3N @ 2.30GHz 2 512 2 X 600 8 30-11-2018
4.
HP BL460c Gen9 3P @ 2.30GHz 2 512 2 X 600 8 30-11-2018
5.
HP BL460c Gen9 3R @ 2.30GHz 2 512 2 X 600 8 30-11-2018
ProLiant SGH541WN Intel(R) Xeon(R) CPU E5-2698 v3
6.
HP BL460c Gen9 SW @ 2.30GHz 2 512 2 X 600 8 30-11-2018
7.
HP BL460c Gen9 ST @ 2.30GHz 2 512 2 X 600 8 30-11-2018
8.
HP BL460c Gen9 T1 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
9.
HP BL460c Gen9 T5 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
10.
HP BL460c Gen9 SL @ 2.30GHz 2 512 2 X 600 8 30-11-2018
11.
HP BL460c Gen9 VJ @ 2.30GHz 2 512 2 X 600 8 30-11-2018
12.
HP BL460c Gen9 PN @ 2.30GHz 2 512 2 X 600 8 30-11-2018
13.
HP BL460c Gen9 V3 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
14.
HP BL460c Gen9 VF @ 2.30GHz 2 512 2 X 600 8 30-11-2018
15.
HP BL460c Gen9 SB @ 2.30GHz 2 512 2 X 600 8 30-11-2018
16.
HP BL460c Gen9 RJ @ 2.30GHz 2 512 2 X 600 8 30-11-2018
Page 72 of 147

17.
HP BL460c Gen9 SY @ 2.30GHz 2 512 2 X 600 8 30-11-2018
18.
HP BL460c Gen9 S9 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
19.
HP BL460c Gen9 RN @ 2.30GHz 2 512 2 X 600 8 30-11-2018
20.
HP BL460c Gen9 T7 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
21.
HP BL460c Gen9 TB @ 2.30GHz 2 512 2 X 600 8 30-11-2018
22.
HP BL460c Gen9 R9 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
23.
HP BL460c Gen9 S7 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
24.
HP BL460c Gen9 V9 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
25.
HP BL460c Gen9 TN @ 2.30GHz 2 512 2 X 600 8 30-11-2018
26.
HP BL460c Gen9 SR @ 2.30GHz 2 512 2 X 600 8 30-11-2018
27.
HP BL460c Gen9 SF @ 2.30GHz 2 512 2 X 600 8 30-11-2018
28.
HP BL460c Gen9 RD @ 2.30GHz 2 512 2 X 600 8 30-11-2018
29.
HP BL460c Gen9 TL @ 2.30GHz 2 512 2 X 600 8 30-11-2018
30.
HP BL460c Gen9 S5 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
31.
HP BL460c Gen9 RR @ 2.30GHz 2 512 2 X 600 8 30-11-2018
32.
HP BL460c Gen9 TD @ 2.30GHz 2 512 2 X 600 8 30-11-2018
33.
HP BL460c Gen9 RL @ 2.30GHz 2 512 2 X 600 8 30-11-2018
34.
HP BL460c Gen9 PY @ 2.30GHz 2 512 2 X 600 8 30-11-2018
35. HP ProLiant SGH541WN Intel(R) Xeon(R) CPU E5-2698 v3 2 512 2 X 600 8 30-11-2018
Page 73 of 147
BL460c Gen9 TJ @ 2.30GHz

36.
HP BL460c Gen9 R5 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
37.
HP BL460c Gen9 NR @ 2.30GHz 2 512 2 X 600 8 30-11-2018
38.
HP BL460c Gen9 NJ @ 2.30GHz 2 512 2 X 600 8 30-11-2018
39.
HP BL460c Gen9 VD @ 2.30GHz 2 512 2 X 600 8 30-11-2018
40.
HP BL460c Gen9 NL @ 2.30GHz 2 512 2 X 600 8 30-11-2018
41.
HP BL460c Gen9 P1 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
42.
HP BL460c Gen9 R1 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
43.
HP BL460c Gen9 TW @ 2.30GHz 2 512 2 X 600 8 30-11-2018
44.
HP BL460c Gen9 NY @ 2.30GHz 2 512 2 X 600 8 30-11-2018
45.
HP BL460c Gen9 T9 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
46.
HP BL460c Gen9 RW @ 2.30GHz 2 512 2 X 600 8 30-11-2018
47.
HP BL460c Gen9 NT @ 2.30GHz 2 512 2 X 600 8 30-11-2018
48.
HP BL460c Gen9 VB @ 2.30GHz 2 512 2 X 600 8 30-11-2018
49.
HP BL460c Gen9 RF @ 2.30GHz 2 512 2 X 600 8 30-11-2018
50.
HP BL460c Gen9 RB @ 2.30GHz 2 512 2 X 600 8 30-11-2018
51.
HP BL460c Gen9 TR @ 2.30GHz 2 512 2 X 600 8 30-11-2018
52.
HP BL460c Gen9 V5 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
53.
HP BL460c Gen9 R7 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
Page 74 of 147

54.
HP BL460c Gen9 SJ @ 2.30GHz 2 512 2 X 600 8 30-11-2018
55.
HP BL460c Gen9 S1 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
56.
HP BL460c Gen9 SN @ 2.30GHz 2 512 2 X 600 8 30-11-2018
57.
HP BL460c Gen9 S3 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
58.
HP BL460c Gen9 SD @ 2.30GHz 2 512 2 X 600 8 30-11-2018
59.
HP BL460c Gen9 T3 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
60.
HP BL460c Gen9 V7 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
61.
HP BL460c Gen9 V1 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
62.
HP BL460c Gen9 R3 @ 2.30GHz 2 512 2 X 600 8 30-11-2018
63.
HP BL460c Gen9 RT @ 2.30GHz 2 512 2 X 600 8 30-11-2018
64.
HP BL460c Gen9 TF @ 2.30GHz 2 512 2 X 600 8 30-11-2018
65.
HP BL460c Gen9 VL @ 2.30GHz 2 512 2 X 600 8 30-11-2018
66.
HP BL460c Gen9 TY @ 2.30GHz 2 512 2 X 600 8 30-11-2018
67.
HP BL460c Gen9 NN @ 2.30GHz 2 512 2 X 600 8 30-11-2018
68.
HP BL460c Gen9 RY @ 2.30GHz 2 512 2 X 600 8 30-11-2018
69.
HP BL460c Gen9 NW @ 2.30GHz 2 512 2 X 600 8 30-11-2018
70.
HP BL460c Gen9 TT @ 2.30GHz 2 512 2 X 600 8 30-11-2018
HP Proliant SGH205YK5 Intel(R) Xeon(R) CPU E7-4807 1.87
71. 15-04-2017
HP DL 580-G7 H GHz 4 128 GB 380 GB 8
72. HP HP Proliant SGH205YK5 Intel(R) Xeon(R) CPU E7-4807 1.87 4 128 GB 380 GB 8 15-04-2017
Page 75 of 147
DL 580-G7 0 GHz
HP Proliant SGH2174PF AMD Opteron Processor @ 2.60
73. 15-04-2017
HP DL585 G7 S Ghz 4 64 GB 4*146.8 GB 8
HP Proliant SGH2174P AMD Opteron Processor @ 2.60
74. 15-04-2017
HP DL585 G7 H0 Ghz 4 64 GB 4*146.8 GB 8
HP Blade
75. System SGH2174FV 15-04-2017
HP C7000 3 Blade Chassis 8
ProLiant SGH2174D Intel(R) Xeon(R) CPU E5607 @
76. 15-04-2017
HP BL460c G7 4T 2.27GHz 2 32 GB 146 GB 8
77. 15-04-2017
HP BL460c G7 59 2.27GHz 2 32 GB 146 GB 8
78. 15-04-2017
HP BL460c G7 65 2.27GHz 2 32 GB 146 GB 8
79. 15-04-2017
HP BL460c G7 63 2.27GHz 2 32 GB 146 GB 8
80. 15-04-2017
HP BL460c G7 53 2.27GHz 2 32 GB 146 GB 8
81. 15-04-2017
HP BL460c G7 4L 2.27GHz 2 32 GB 146 GB 8
82. 15-04-2017
HP BL460c G7 45 2.27GHz 2 32 GB 146 GB 8
83. 15-04-2017
HP BL460c G7 61 2.27GHz 2 32 GB 146 GB 8
84. 15-04-2017
HP BL460c G7 69 2.27GHz 2 32 GB 146 GB 8
85. 15-04-2017
HP BL460c G7 5R 2.27GHz 2 32 GB 146 GB 8
86. 15-04-2017
HP BL460c G7 55 2.27GHz 2 32 GB 146 GB 8
87. 15-04-2017
HP BL460c G7 6B 2.27GHz 2 32 GB 146 GB 8
88. 15-04-2017
HP BL460c G7 5L 2.27GHz 2 32 GB 146 GB 8
HP Storage-1
89. (HP Proliant SGH2174PF AMD Opteron Processor @ 2.60 15-04-2017
HP DL585 G7) F Ghz 4 64 GB 4*146.8 GB 8
Page 76 of 147
HP Storage-2
90. (HP Proliant SGH2174PF AMD Opteron Processor @ 2.60 15-04-2017
HP DL585 G7) K Ghz 4 64 GB 4*146.8 GB 8
HP HP Blade SGH2174FV 8 15-04-2017
91. System 8
C7000 Blade Chassis
92. 15-04-2017
HP BL460c G7 5D 2.27GHz 2 32 GB 146 GB 8
93. 15-04-2017
HP BL460c G7 4Y 2.27GHz 2 32 GB 146 GB 8
94. 15-04-2017
HP BL460c G7 5J 2.27GHz 2 32 GB 146 GB 8
95. 15-04-2017
HP BL460c G7 5W 2.27GHz 2 32 GB 146 GB 8
96. 15-04-2017
HP BL460c G7 4D 2.27GHz 2 32 GB 146 GB 8
97. 15-04-2017
HP BL460c G7 4R 2.27GHz 2 32 GB 146 GB 8
98. 15-04-2017
HP BL460c G7 49 2.27GHz 2 32 GB 146 GB 8
99. 15-04-2017
HP BL460c G7 5Y 2.27GHz 2 32 GB 146 GB 8
100. 15-04-2017
HP BL460c G7 51 2.27GHz 2 32 GB 146 GB 8
101. 15-04-2017
HP BL460c G7 5B 2.27GHz 2 32 GB 146 GB 8
102. 15-04-2017
HP BL460c G7 4F 2.27GHz 2 32 GB 146 GB 8
103. 15-04-2017
HP BL460c G7 5N 2.27GHz 2 32 GB 146 GB 8
104. 15-04-2017
HP BL460c G7 4J 2.27GHz 2 32 GB 146 GB 8
E. Infrastructure deployed at DR site – NDC, Shastri Park, New Delhi
1. HP ProLiant SGH541WN Intel(R) Xeon(R) CPU E5-2698 v3 2 512 GB 2*600 GB 4 20-11-2018
BL460c Gen9 PL @ 2.30GHz
BL460c Gen9 P7 @ 2.30GHz
Page 77 of 147

BL460c Gen9 PD @ 2.30GHz
BL460c Gen9 PF @ 2.30GHz
BL460c Gen9 NF @ 2.30GHz
BL460c Gen9 PB @ 2.30GHz
BL460c Gen9 PR @ 2.30GHz
BL460c Gen9 PW @ 2.30GHz
BL460c Gen9 PJ @ 2.30GHz
BL460c Gen9 PT @ 2.30GHz
14. C7000 Blade SGH541WT 20-11-2018
HP Enclosure 3M Blade Chassis 8
2) Bill of Quantity-Storage & Backup Devices
S. Make Type Model Description Item Serial Detailed Configuration Severity Start date of
No. Number factor Comprehensive
1. IBM 2145 8A4 IBM System Storage SAN Volume 75KDBLA -- 8 15-04-2017
Controller with 1U UPS
2. IBM 1818 51A IBM System Storage DS5100 Controller 78K166B Disk Type: FC15K No. of 8 15-04-2017
Hard disk: 208 Raw
Capacity: 60TB Usable
Page 78 of 147
Capacity: 45TB
3. IBM 2805 MC4 SSPC / SVC Console Server, x3550-M2 7510563 -- 4 15-04-2017
Server
4. IBM 2145 8A4 IBM System Storage SAN Volume 75KDAKA -- 8 15-04-2017
Controller with 1U UPS
5. IBM Monitor and Console 23CY257 -- 4 15-04-2017

6. IBM 3576 L5B IBM TS3310 Tape Library 1317762 Tape Type: LT04 No. of 8 15-04-2017
Drives: 6 TAPE Store
capacity:128
B. Additional Hardware deployed by the State under various projects
1. HP 3PAR T400 HP 3PAR T400 USE2075463 Disk Type: SSD No. of Hard 8 19-12-2017
disk: 64 Raw Capacity: 18
TB
2. HP Disk Type: FC15K No. of 8 19-12-2017
Hard disk: 288 Raw
Capacity: 152 TB
3. HP Disk Type: 7.5K NL (SATA) 8 19-12-2017
No. of Hard disk: 96 Raw
Capacity: 178 TB
1. HITACHI HITACHI VSP VSP HITACHI VSP 91581 Disk Type: SSD No. of Hard 8 01-05-2019
disk: 8 Raw Capacity: 25 TB
2. HITACHI Disk Type: FC15K No. of 8 01-05-2019
Hard disk: 32 Raw
Capacity: 38TB
3. HITACHI Disk Type: 7.5K NL (SATA) 8 01-05-2019
No. of Hard disk: 36 Raw
Capacity: 144 TB
4. HP MSL6480 LTO6 HP MSL6480 Tape Library DEC529090S Tape Type: LT06 No. of 8 26-10-2020
Drives: 6 TAPE
5. EMC DATA VTL EMC DATA Domain CKM001628 Tape Type: VTL No. of 8 Yet to be decided
Domain 00235 Drives: 6 No of disk:48
(DD4200)
Page 79 of 147
1. EMC 20-07-2019
Virtual Tape
EMC DD420 VTL-EMC DD4200 CKM001628 98.2 TB 8
Library
0 00236
2. HP 25-10-2020
StoreEv
HP Tape Library HP StoreEver MSL 6480 LTO Drives -6 8
er MSL
6480 DEC529091A
3. HP 30-09-2020
Virtual Tape StoreO
HP HP StoreOnce 4900 88 TB 8
Library nce
4900 SGH537YD3B
4. HP MSL MXA213Z00 15-04-2017
HP Tape Library HP MSL 4048 LTO Drives -2 8
4048 D
5. 3PAR 15-04-2017
SP1096
HP- 3 PAR Service SP-SP10964 00:25:90:62: 6
4
Processor A8:62
6. HP-3 PAR 15-04-2017
Control
HP SAN Storage 8
ler
Device SGH2187043
7. HP Drive 15-04-2017
Disk
HP Chasis-0 OPS69907C0 8
Self
(SAN) 1C151
8. HP Drive 15-04-2017
Disk
Self
(SAN) 13F0F
9. HP Drive 15-04-2017
Disk
Self
(SAN) 1C1DE
10. HP Drive 15-04-2017
Disk
Self
(SAN) 1C159
Page 80 of 147
3) Bill of Quantity-Network Components
S. Asset Description Make Model Item Serial No. Severity factor Start date of
No. Comprehensive

1. Core router CISCO CISCO7604 FOX1434GEC8 8 15-04-2017
2. Core router CISCO CISCO7604 FOX1436H4RL 8 15-04-2017
3. Access control system CISCO CSACS-1121-K9 KQ7693P 6 15-04-2017
4. SAN SWITCH CISCO Cisco MDS 9143(SAN Switch) JAF1421355X 8 15-04-2017
5. SAN SWITCH CISCO Cisco MDS 9143(SAN Switch) JAF14223907 8 15-04-2017
6. SAN SWITCH CISCO Cisco MDS 9143(SAN Switch) JAF14213600 8 15-04-2017
7. SAN SWITCH CISCO Cisco MDS 9143(SAN Switch) JAF141932V1 8 15-04-2017
8. KVM Switch Raritan KVM Switch with monitor and Console HKC0900039 2 15-04-2017
B. Additional Hardware deployed by the State under various project
Supplier- CZC107WW74
1. SAN SWITCH (Brocade) HP HP 8/40 Power pack Manufacturer- 8 15-04-2017
ALM1907G037
Supplier- CZC107WW76
2. SAN SWITCH (Brocade) HP HP 8/40 Power pack Manufacturer - 8 15-04-2017
ALM1907G039
Supplier CZC148VD7R
3. SAN SWITCH (Brocade) HP HP 8/40 Power pack Manufacturer 8 15-04-2017
ALM1948G00B
Supplier CZC148VDR7
4. SAN SWITCH (Brocade) HP HP 8/40 Power pack Manufacturer 8 15-04-2017
ALM1948G07S
FCH1719J4AV /
5. Firewall CISCO ASA5515-IPS-K8#ASA5515X 8 10-10-2018
FGL172140H8
6. Firewall CISCO ASA5515-IPS-K8#ASA5515X FGL18284172 8 10-10-2018
7. KVM Switch ALTUHCN KVM Switch with monitor and Console A1B20216AGD0017 2 15-04-2017
8. KVM Switch ALTUHCN KVM Switch with monitor and Console A1B2R216AG2 2 15-04-2017
Page 81 of 147
1. Load Balancer REDWARE ALTEON5224 31303620 8 19-02-2018

2. Switch L3 Brocade NetIron CER CK02504M022 8 Not Req.
3. Switch L3 Brocade ICX 7450 CYR3312M08J 4 Not Req.
4. Switch L3 Brocade ICX 7450 CYR3312M02R 4 Not Req.

5. Switch L3 Brocade ICX 7450 CYR3312M06R 4 Not Req.
6. Switch L3 Brocade BR-VDX6740 CPL3813M0AT 4 Not Req.

7. Switch L3 Brocade BR-VDX6740 CPL3813M0B7 4 Not Req.
8. Switch L3 Brocade BR-VDX6740 CPL3813M0BG 4 Not Req.
9. Switch L3 Brocade BR-VDX6740 CPL3813M0BE 4 Not Req.
10. Switch L3 Brocade BR-VDX6740 CPL3813M0AL 4 Not Req.

11. Switch L3 Brocade BR-VDX6740 CPL3813M0BD 4 Not Req.

15. Switch L3 Brocade BR-VDX6740 CPL3813M0BT 4 Not Req.
16. Switch L3 Brocade BR-VDX6740 CPL3813M0BH 4 Not Req.

17. Switch L3 Brocade BR-VDX6740 CPL3813M0AN 4 Not Req.
18. Switch L3 Brocade BR-VDX6740 CPL3813M0AK 4 Not Req.

19. Switch L3 Brocade BR-VDX6740 CPL3813M0AV 4 Not Req.
20. Switch L3 Brocade BR-VDX6740 CPL3813M0AH 4 Not Req.

21. Switch L3 Brocade BR-VDX6740 CPL3813M0AP 4 Not Req.
22. Switch L3 Brocade BR-VDX6740 CPL3813M0AJ 4 Not Req.

23. Switch L3 Brocade BR-VDX6740 CPL3813M0BB 4 Not Req.
24. Switch L3 Brocade BR-VDX6740 CPL3813M0BK 4 Not Req.
25. Switch L3 Brocade BR-VDX6740 CPL3813M0AM 4 Not Req.
Page 82 of 147
26. Switch L3 Brocade BR-VDX6740 CPL3813M0AE 4 Not Req.

27. Switch L3 Brocade BR-VDX6740 CPL3813M0AG 4 Not Req.

29. Switch L3 Brocade BR-VDX6740 CPL3813M0AX 4 Not Req.
30. Switch L3 Brocade BR-VDX6740 CPL3813M0BL 4 Not Req.
31. Switch L3 Brocade BR-VDX6740 CPL3813M0BJ 4 Not Req.

34. Switch L3 Brocade BR-VDX6740 CPL3813M0BA 4 Not Req.
35. Switch L3 Brocade BR-VDX6740 CPL3813M0AR 4 Not Req.
36. SAN SWITCH CISCO CISCO MDS 9148S(SAN Switch) JPG201000JV 8 Not Req.
37. SAN SWITCH CISCO CISCO MDS 9148S(SAN Switch) JPG201000JG 8 Not Req.
1. Switch Brocade SAN Switch USB215300S 4 15-04-2017

2. Switch Brocade SAN Switch USB215300M 4 15-04-2017
3. Router HP HP Core Router-02 (JF231A) CN1BD0X00N 8 15-04-2017

4. Switch HP HP Access Switch-01 (A5120) CN23BYR116 4 15-04-2017
5. Switch HP HP Access Switch-02 (A5120) CN23BYR0NQ 4 15-04-2017
6. Switch HP HP A7510 Core Switch-02 (JD238B) CN1BD5602D 8 15-04-2017
7. Router HP HP Core ROUTER-01 (JF231A) CN1BD0X008 8 15-04-2017
Firewall HP HP INTERNAL Firewall-01( HP A-F1000-E CN24B7H009 8 15-04-2017

8.
272A)
Firewall HP HP INTERNAL Firewall-02( HP A-F1000-E CN24B7H004 8 15-04-2017
9. 272A)
Switch HP HP Access Switch-01 (A5120) CN23BYR182 4 15-04-2017
10.
Page 83 of 147
11. Switch HP HP Access Switch-02 (A5120) CN23BYR19D 4 15-04-2017
12. Switch HP HP A7510 Core Switch-01 CN21D56007 8 15-04-2017
4) Indicative List of Software’s being used at RSDC P-I

S. No. Name of Software
1. Microsoft Windows Server 2008 R2 Enterprise Edition
2. Microsoft Windows Enterprise 2008 R2
3. Microsoft Core Infrastructure Server Suite Datacenter -2 Proc
4. Microsoft Windows Server Standard 2012 R2
5. Microsoft Windows Server 2012 DataCenter
6. Micorsoft Windows MSSQL Server 2008 R2
7. Microsoft SQL Server 2008 ENT
8. Microsoft SQL Server ENT Core 2014
9. Red Hat Enterprise Linux 5 Standard (up to 2 sockets)
10. Red Hat Enterprise Linux 5 Advanced Platform, Standard(Unlimited Sockets)
11. Red Hat Enterprise Linux 6 Server, Premium(4 Sockets)(Unlimited guests) with 3 Yr Subscription
12. Red Hat Enterprise Linux 6 Server, Standard (1-2 Sockets)(Unlimited guests)
13. Red Hat Enterprise Linux for Virtual Datacenters, Standard(L3 Only)
14. Red Hat Enterprise Linux for Virtual Datacenters, Standard
15. Red Hat Enterprise Linux for Virtual Datacenters, Premium
16. VERITAS Storage Foundation Enterprise HA 5.1 Windows
17. VERITAS Storage Foundation Enterprise HA 5.1 S64 Linux
18. VERITAS NETBACKUP
19. Symantec protection Suite Enterprise Edition 3.0
20. Symantec Backup System Recovery Desktop 3.0
21. Symantec Critical System Protection Server Edition 5.2
22. Symantec Endpoint Protection 12.1
23. Oracle 11g Database Enterprise edition processor Perpetual
24. Oracle 11g Database Enterprise edition processor Perpetual
25. Oracle 11g Real Application Cluster processor Perpetual
Page 84 of 147
26. IBM Tivoli Storage Manager Suite for Unified Recovery TB(1-100)
27. CA SPECTRUM INFRASTRUCTURE MANAGER - BASIC SUITE FOR WINDOWS
28. CA SPECTRUM REPORT MANAGER FOR BASIC SUITE WINDOWS OPTION.
29. CA SPECTRUM SERVICE MANAGER FOR BASIC SUITE
30. CA EVENT INTEGRATION FOR CA SPECTRUM NETWORK FAULT MANAGER
31. CA EHEALTH PERFORMANCE MANAGER STARTER SUITE FOR WINDOWS
32. CA EHEALTH SERVICE AVAILABILITY
33. UNICENTER NETWORK & SYSTEMS MANAGEMENT - VERSION 11.x
34. UNICENTER NETWORK & SYSTEMS MANAGEMENT MANAGED RESOURCE - VERSION 11.x (WINDOWS)
35. UNICENTER NETWORK & SYSTEMS MANAGEMENT MANAGED RESOURCE - VERSION 11.x 1-2 PROCESSORS
36. CA INSIGHT DATABASE PERFORMANCE MANAGER WITH EHEALTH INTEGRATION ENTITLEMENTS 1-2 PROCESSORS
37. CA IT INVENTORY MANAGER FOR WINDOWS, LINUX, AND MACINTOSH
38. CA IT INVENTORY MANAGER FOR UNIX
39. CA SERVICE DESK MANAGER FULL LICENSE
40. CA WILY APPLICATION PERFORMANCE MANAGEMENT 1-19 PROCESSORS
41. CA WILY CEM TRANSACTION IMPACT MONITOR
42. CA WILY CEM TRANSACTION EVENT & STATISTICS SERVER
43. VMware vSphere 5 Enterprise Plus for 1 processor
44. VMware vCenter Server 5 Standard for vSphere 5
45. Vmware vSphere with Operations Management 6 Enterprise
46. Vmware vSphere with Operations Management 6 Enterprise Plus
5) Bill of Quantity- Safety and Security Systems

A. Access Control System
S. No. Item Descriptions Quantity Severity Factor Start Date of Comprehensive Maintenance Services
1. ACCESS CONTROL UNIT (RTU), (Honeywell) 10 7 15-4-2017
2. MAGNETIC LOCK SINGLE 600 LBS,(Bell) 6 7 15-4-2017
3. ACCESS READER,(HID) 13 7 15-4-2017
4. EXIT PUSH SWITCH 7 7 15-4-2017
5. EMERGENCY DOOR REALEASE 10 7 15-4-2017
6. TEMA SERVER,(Honeywell) 2 7 15-4-2017
Page 85 of 147
7. BIOMETRIC READER, (BioScrypt-4G) 2 7 15-4-2017

8. RS 232 TO 485 CONVERTER,(Q Com) 1 7 15-4-2017
9. TEMA POWER SUPPLY 6 7 15-4-2017
10. RTU RELAY 10 7 15-4-2017
11. RELAY POWER SUPPLY 24V 10 7 15-4-2017
12. RTU POWER SUPPLY 12V 10 7 15-4-2017
13. DPS SWITCH 13 7 15-4-2017
14. MAGNETIC LOCK DOUBLE 600 LBS, (Bell) 4 7 15-4-2017
15. U SHAPE BRACKET FOR GLASS DOOR, (Bell) 3 7 15-4-2017
16. TEMA SERVER POWER SUPPLY, (Honeywell) 1 7 15-4-2017
17. BIO-METRIC WORK STATION, ( Secure-Admin) 1 7 15-4-2017
B. CCTV SYSTEM
1. DVR,( Honeywell) 2 6 15-4-2017
2. PTZ CAMERA, (Samsung) 2 6 15-4-2017
3. FIXED DOME CAMERA,(Honeywell-22, Samsung-1) 23 6 15-4-2017
4. HDD ( 1 TB EACH ),(Seagate) 2 6 15-4-2017
5. DVR MONITOR, (LG) 2 6 15-4-2017
6. CAMERA POWER SUPPLY 25 6 15-4-2017
7. DVR REMOTE, (LG) 2 6 15-4-2017
8. WEB APPLICATION FOR CCTV, (Control Center) 1 6 15-4-2017
C. RR SYSTEM
1. RODIANT PANEL, (Maser) 5 6 15-4-2017
2. STAND WITH BRACKET,(Honesty) 5 6 15-4-2017
3. RODIANT SATELITE , (Maser) 60 6 15-4-2017
D. WLD SYSTEM
1. WLD PANEL 4 ZONE, (Jay Fire) 2 6 15-4-2017
2. WLD HOOTER, (Honeywell) 1 6 15-4-2017
E. FIRE ALARM SYSTEM
1. FIRE ALARM PANEL, (Honeywell) 1 8 15-4-2017
2. LOOP POWER MODULE 1 8 15-4-2017
3. LOOP CARD DRIVER 1 8 15-4-2017
Page 86 of 147
4. 485 COMM. CARD 1 8 15-4-2017

5. NETWORK MODULE, (Honeywell) 1 8 15-4-2017
6. REPETER PANEL, (Honeywell) 1 8 15-4-2017
7. PHOTO ELECTRIC SMOKE DETECTOR WITH BASE, (Honeywell) 59 8 15-4-2017
8. MANUAL CALL POINT 5 8 15-4-2017
9. HOOTER CUM STROBE 8 8 15-4-2017
10. CONTROL RELAY MODULE 12 8 15-4-2017
11. MONITOR RELAY MODULE 18 8 15-4-2017
12. ISOLATER RELAY MODULE 9 8 15-4-2017
13. BATTERY, (AMCO-BEST) 2 8 15-4-2017
14. RESPONSE INDICATOR, (Honeywell) 29 8 15-4-2017
15. PANIC WAR, (DAFIKAS) 1 8 15-4-2017
F. VESDA
1. VESDA 4 ZONE PANEL, (XTRALIS) 1 7 15-4-2017
2. POWER SUPPLY 1 7 15-4-2017
3. DISPLAY MODULE 1 7 15-4-2017
G. P.A SYSTEM
1. RACK For PA & DVR 1 4 15-4-2017
2. CEILING MOUNT SPEAKER, BOSCH 16 4 15-4-2017
3. MAIN CONTROLLER, BOSCH 1 4 15-4-2017
4. AMPLIFIER 200 W, BOSCH 1 4 15-4-2017
5. CALL STATION, BOSCH 1 4 15-4-2017
H. FM 200 SYSTEM
1. FM-200 CYLINDER WITH ASS., KIDDE 8 8 15-4-2017
2. GAS RELEASE PANEL, Honeywell 2 8 15-4-2017
3. ABORT SWITCH WITH MOUDLE, ADWARDS 2 8 15-4-2017
4. MANUAL SWITCH WITH MOUDLE, SUPER FIRE 2 8 15-4-2017
5. SERVICE DIS-CONNECT SWITCH WITH MOUDLE, ADWARD 2 8 15-4-2017
6. FM 200 NOZZLE , KIDDE 12 8 15-4-2017
7. PRESSURE TRANSMETER 2 8 15-4-2017
8. POWER SUPPLY 2 8 15-4-2017
9. 2 Kg NAF PIV Fire Extinguisher, (Safex) 2 8 15-4-2017
Page 87 of 147
10. 5 Kg ABC Type PIV Fire Extinguisher, (Safex) 4 8 15-4-2017

11. CO2 4.5 kg portable Fire Extinguisher, (Safex) 1 8 15-4-2017
I. BMS
1. DDC PANEL, (RITTAL) 3 8 15-4-2017
2. IPC CONTROLLER, (Honeywell) 1 8 15-4-2017
3. EXPIO CONTROLLER(Honeywell) 5 8 15-4-2017
4. TEMP CUM RH SENSOR(Honeywell) 22 8 15-4-2017
5. 485 TO LAN CONVERTOR, (SAN-TELEQUID) 3 8 15-4-2017
6. 232 TO 485 CONVERTOR, (Q COM) 4 8 15-4-2017
7. TANK LEVEL TRANSMITER, (TECHTROL) 3 8 15-4-2017
8. EBI SERVER WITH MONITOR, (DELL) 1 8 15-4-2017
9. PLC CONVERTOR , (Q COM) 1 8 15-4-2017
J. BMS
1. Projector PT-F200NT XGA, (Panasonic) 2 6 15-4-2017
2. Plena Voice Alarm Controller, (Bosch) 1 6 15-4-2017
3. Plena Mixer Amplifier, (Bosch) 1 6 15-4-2017
4. VC System VSX 6000, (Polycom) 1 6 15-4-2017
6) Engineered Machines
S. No. Asset Name Asset Description Quantity Severity Factor
1. Oracle Exadata As mentioned in Annexure-20 1 8
2. IBM Pure App As mentioned in Annexure-20 2 8
Note:
1. Bidders are advised to visit Rajasthan State Data Center, 1st Floor, IT Building, Yojana Bhawan Premises, C-Scheme, Jaipur-302005 to see the items
and for detailed configuration etc.
2. Incase of mismatch in serial numbers, RISL reserves the right to change/update the serial number.
3. All accessories /passive items including racks(5/15 Amp redundant PDU’s), network cable/OFC/power cable/ power extension board, connectors/
Couplers/Batteries/Tema Battery etc. connected/terminated to active equipments would also be covered under this Maintenance contract.
4. Refilling of FM 200 gas is in scope of bidder in following cases but not limited to:
a. Low Pressure
b. Release of FM 200 gas due to any reason
5. Location wise hardware details are mentioned in Annexure-1. However RISL reserves the right to change the location of any
equipment/hardware/software as per requirement of the RISL/DoIT&C and can interchange/replace any equipment between RSDC Phase I/ RSDC
Phase II/ RSDC Phase III/DR.
Page 88 of 147
ANNEXURE-2: TECHNICAL SPECIFICATIONS- Not Applicable
ANNEXURE-3: PRE-BID QUERIES FORMAT{to be filled by the bidder}

Name of the Company/Firm:
Bidding Document Fee Receipt No. ___________ Dated___________ for Rs. _____________/-
Name of Person(s) Representing the Company/ Firm:

Name of Person Designation Email-ID(s) Tel. Nos. & Fax Nos.
Company/Firm Contacts:
Contact Person(s) Address for Email-ID(s) Tel. Nos. & Fax Nos.
Correspondence
Query / Clarification Sought:

S.No. RFP Page RFP Rule Rule Details Query/ Suggestion/
No. No. Clarification
Note: - Queries must be strictly submitted only in the prescribed format (.XLS/ .XLSX/ .ODF). Queries not
submitted in the prescribed format will not be considered/ responded at all by the procuring entity. Also,
kindly attach the coloured scanned copy of the receipt towards the submission of the bidding/ tender
document fee.
Page 89 of 147
ANNEXURE-4: BIDDER’S AUTHORIZATION CERTIFICATE {to be filled by the bidder}
To,
{Procuring entity},
______________________________,
______________________________,
I/ We {Name/ Designation} hereby declare/ certify that {Name/ Designation} is hereby authorized to sign
relevant documents on behalf of the company/ firm in dealing with NIB reference No.
______________________ dated _________. He/ She is also authorized to attend meetings & submit
technical & commercial information/ clarifications as may be required by you in the course of processing
the Bid. For the purpose of validation, his/ her verified signatures are as under.
Thanking you,
Name of the Bidder: - Verified Signature:

Authorised Signatory: -
Seal of the Organization: -
Date:
Place:
Page 90 of 147
ANNEXURE-5: SELF-DECLARATION {to be filled by the bidder}
To,
{Procuring entity},
______________________________,
In response to the NIB Ref. No. _____________________________ dated ___________ for {Project Title},
as an Owner/ Partner/ Director/ Auth. Sign. of ____________________________________, I/ We hereby
declare that presently our Company/ firm _________________, at the time of bidding,: -
a) possess the necessary professional, technical, financial and managerial resources and
competence required by the Bidding Document issued by the Procuring Entity;
b) have fulfilled my/ our obligation to pay such of the taxes payable to the Union and the State
Government or any local authority as specified in the Bidding Document;
c) is having unblemished record and is not declared ineligible for corrupt & fraudulent practices
either indefinitely or for a particular period of time by any State/ Central government/ PSU/ UT.
d) does not have any previous transgressions with any entity in India or any other country during
the last three years
e) does not have any debarment by any other procuring entity as on date of bid submission.
f) is not insolvent in receivership, bankrupt or being wound up, not have its affairs administered by
a court or a judicial officer, not have its business activities suspended and is not the subject of
legal proceedings for any of the foregoing reasons;
g) does not have, and our directors and officers not have been convicted of any criminal offence
related to their professional conduct or the making of false statements or misrepresentations as
to their qualifications to enter into a procurement contract within a period of three years
preceding the commencement of the procurement process, or not have been otherwise
disqualified pursuant to debarment proceedings;
h) does not have a conflict of interest as mentioned in the bidding document which materially
affects the fair competition.
i) will comply with the code of integrity as specified in the bidding document.
If this declaration is found to be incorrect then without prejudice to any other action that may be taken as
per the provisions of the applicable Act and Rules thereto prescribed by GoR, my/ our security may be
forfeited in full and our bid, to the extent accepted, may be cancelled.
Thanking you,
Name of the Bidder: -

Date:
Place:
Page 91 of 147
ANNEXURE-6: CERTIFICATE OF CONFORMITY/ NO DEVIATION {to be filled by the bidder}
To,
{Procuring Entity},
______________________________,
CERTIFICATE
This is to certify that, the specifications of Hardware & Software which I/ We have mentioned in the
Technical bid, and which I/ We shall supply if I/ We am/ are awarded with the work, are in conformity with
the minimum specifications of the bidding document and that there are no deviations of any kind from
the requirement specifications.
Also, I/ we have thoroughly read the bidding document and by signing this certificate, we hereby submit
our token of unconditional acceptance to all the terms & conditions of the bidding document without any
deviations.
I/ We also certify that the price I/ we have quoted is inclusive of all the cost factors involved in the end-to-
end implementation and execution of the project, to meet the desired Standards set out in the bidding
Document.
Thanking you,

Date:
Place:
Page 92 of 147
ANNEXURE-7: DECLARATION BY BIDDER {to signed by selected bidder}
I/ We declare that I am/we are bonafide/ Manufacturers/Authorized Service and support provider in the
goods/ stores/ equipment/software for which I/ We have quoted.
If this declaration is found to be incorrect then without prejudice to any other action that may be taken,
my/ our security may be forfeited in full and the bid, if any, to the extent accepted may be cancelled.

Date:
Place:
ANNEXURE-8: MANUFACTURER’S AUTHORIZATION FORM (MAF){to be filled by the OEMs}–Not Applicable
ANNEXURE-9: UNDERTAKING ON AUTHENTICITY OF COMPUTER EQUIPMENTS– Not Applicable
ANNEXURE-10: COMPONENTS OFFERED – BOM {to be filled by the bidder}- Not Applicable
Page 93 of 147
ANNEXURE-11: FINANCIAL BID COVER LETTER &FORMAT
COVER LETTER {to be submitted by the bidder on his Letter head}
To,
{Procuring Entity},
______________________________,
Reference: NIB No. :___________________________________ Dated:__________
Dear Sir,
We, the undersigned bidder, Having read & examined in detail, the Bidding Document, the receipt of
which is hereby duly acknowledged, I/ we, the undersigned, offer to supply/ work as mentioned in the
Scope of the work, Bill of Material, Technical specifications, Service Level Standards & in conformity with
the said bidding document for the same.
I / We undertake that the prices are in conformity with the specifications prescribed. The quote/ price are
inclusive of all cost likely to be incurred for executing this work. The prices are inclusive of all type of govt.
taxes/duties as mentioned in the financial bid (BoQ).
I / We undertake, if our bid is accepted, to deliver the goods in accordance with the delivery schedule
specified in the schedule of Requirements.
I/ We hereby declare that in case the contract is awarded to us, we shall submit the contract performance
guarantee as prescribed in the bidding document.
I / We agree to abide by this bid for a period of _____ days after the last date fixed for bid submission and
it shall remain binding upon us and may be accepted at any time before the expiry of that period.
Until a formal contract is prepared and executed, this bid, together with your written acceptance thereof
and your notification of award shall constitute a binding Contract between us.
I/ We hereby declare that our bid is made in good faith, without collusion or fraud and the information
contained in the bid is true and correct to the best of our knowledge and belief.
We understand that you are not bound to accept the lowest or any bid you may receive.
We agree to all the terms & conditions as mentioned in the bidding document and submit that we have
not submitted any deviations in this regard.
Date:
Authorized Signatory
Name:
Designation:
Page 94 of 147
Indicative Financial Bid Format
Tender Inviting Authority: RISL
Name of Work: RFP for Operations & Maintenance (FMS) and AMC for ITC Equipments installed at RSDC Phase-I, Yojana Bhawan, Jaipur
Contract No: F4.2 (296)/RISL/Tech/2016/7759 dated 03-01-2017

SCHEDULE A: COMPREHENSIVE ONSITE MAINTENANCE CHARGES OF HARDWARE/SOFTWARE INSTALLED AT THE TIME OF COMMISSIONING OF DATA CENTRE
CITED IN ANNEXURE-1: BILL OF MATERIAL (BOM) INCLUDING ITEMS LISTED IN PART A OF TABLE 1, 2 AND 3 AND ALL ITEMS LISTED IN TABLE 5 .PAYMENT FOR A
PERIOD SHORTER THAN A QUARTER SHALL BE MADE ON PRO-RATA BASIS. BIDDER MUST HAVE TO QUOTE FOR ALL THE ITEMS IN THE SCHEDULES A, B AND C. L1
CALCULATION SHALL BE MADE AFTER ADDING ALL SCHEDULES (SCHEDULE A, SCHEDULE B AND SCHEDULE C)
(THIS BOQ TEMPLATE MUST NOT BE MODIFIED/REPLACED BY THE BIDDER AND THE SAME SHOULD BE UPLOADED AFTER FILLING THE RELEVENT COLUMNS, ELSE
THE BIDDER IS LIABLE TO BE REJECTED FOR THIS TENDER. BIDDERS ARE ALLOWED TO ENTER THE BIDDER NAME AND VALUES ONLY )
SL. MODEL ITEM SERIAL NO. OF MAKE UNIT RATE OF VAT SERVICE UNIT RATE OF TOTAL
NO. NO. QUARTER COMPREHENSIVE AMOUN TAX COMPREHENSIVE COMPREHENSIV
S MAINTENANCE PER T (RS) AMOUNT MAINTENANCE E MAINTENANCE
QUARTER INCLUDING (RS) PER QUARTER COST INCLUDING
ALL TAXES & LEVIES INCLUDING ALL ALL TAXES AND
BUT EXCLUDING VAT TAXES & LEVIES LEVIES (RS)
& SERVICE TAX (RS.) (RS.)
1 2 3 4 5 6 7 8 9 10
1 IBM X3950- 99A8026 16 IBM
[88782RA]
2 SYSTEM 99V0996 16 IBM
X3650 M2 -
[7947-52A]
X3650 M2 -
[7947-52A]
X3650 M2 -
[7947-52A]
Page 95 of 147
5 BLADECENTE 99M9203 16 IBM

R HS22 -
[7870-B3A]
R HS22 -
[7870B3A]
R HS22 -
[7870B3A]-
R HS22 -
[7870-B3A]
R HS22 -
[7870B3A]
R HS22 -
[7870B3A]
X3650 M2 -
[794752A]
X3650 M2 -
[7947-52A]
X3650 M2 -
[794752A]
X3650 M2 -
[794752A]
R HS22 -
Page 96 of 147
[8677-45A]
R HS22 -
[7870B3A]
17 3850 M2 / 99D4658 16 IBM
X3950 M2 -
[71411RA]
18 SYSTEM 99Z3555 16 IBM
X3650 -[7979-
71A]
X3650 M2 -
[7947-52A]
20 3850 M2 / 99C7193 16 IBM
X3950 M2 -
[7141-2RA]
21 SYSTEM 99GP026 16 IBM
X3650 -[7979-
71A]
22 SYSTEM 99H1818 16 IBM
X3550 M2 -
[7946I4A]
23 SYSTEM 99GE987 16 IBM
X3650 -[7979-
71A]
X3650 M2 -
[7947-52A]
X3650 M2 -
[794752A]
26 IBM BLADE 99AEZ34 16 IBM
Page 97 of 147
CENTER E-
[86774SA]
27 8A4 (IBM 75KDBLA 16 IBM
SYSTEM
STORAGE
SAN VOLUME
CONTROLLER
WITH 1U UPS
)
28 51A (IBM 78K166B 16 IBM
SYSTEM
STORAGE
DS5100
CONTROLLER
)
29 MC4 (SSPC / 7510563 16 IBM
SVC CONSOLE
SERVER,
X3550-M2
SERVER )
30 8A4 (IBM 75KDAKA 16 IBM
SYSTEM
STORAGE
SAN VOLUME
CONTROLLER
WITH 1U UPS
)
31 MONITOR 23CY257 16 IBM
AND
CONSOLE
32 L5B ( IBM 1317762 16 IBM
TS3310 TAPE
Page 98 of 147
LIBRARY )
33 CISCO7604 FOX1434GEC 16 CISCO
8
34 CISCO7604 FOX1436H4R 16 CISCO
L
35 CSACS-1121- KQ7693P 16 CISCO
K9
36 CISCO MDS JAF1421355X 16 CISCO
9143(SAN
SWITCH)
37 CISCO MDS JAF14223907 16 CISCO
9143(SAN
SWITCH)
38 CISCO MDS JAF14213600 16 CISCO
9143(SAN
SWITCH)
39 CISCO MDS JAF141932V1 16 CISCO
9143(SAN
SWITCH)
40 KVM SWITCH HKC0900039 16 RARITAN
WITH
MONITOR
AND
CONSOLE
WITH
MONITOR
AND
CONSOLE
WITH
MONITOR
Page 99 of 147
AND
CONSOLE
WITH
MONITOR
AND
CONSOLE
WITH
MONITOR
AND
CONSOLE
45 BMS SYSTEM NA1 16 VARIOUS
(LIST OF MAKE
ITEMS
MENTIONED
IN RFP /
ANNEXURE 1/
TABLE NO. 5 -
A TO I )
46 PROJECTOR NA2 16 PANASONIC
PT -F200NT
XGA
47 PROJECTOR NA3 16 PANASONIC
PT -F200NT
XGA
48 PLENA VOICE NA4 16 BOSCH
ALARM
CONTROLLER
49 PLENA MIXER NA5 16 BOSCH
AMPLIFIER
50 VC SYSTEM NA6 16 POLYCOM
Page 100 of 147

VSX 6000
TOTAL
IN
FIGURES
QUOTE
D RATE
IN
WORDS
PRICE SCHEDULE
SCHEDULE B: BILL OF QUANTITY OF ADDITIONAL HARDWARE/SOFTWARE INSTALLED IN DATA CENTRE UNDER VARIOUS PROJECTS OF THE STATE CITED IN
ANNEXURE-1: BILL OF MATERIAL (BOM) INCLUDING ITEMS LISTED IN TABLE 1, 2 AND 3 EXCEPT PART A OF TABLE 1, 2 AND 3
NOTE: SCHEDULE B IS INDICATIVE AND WILL BE USED IN CALULATION OF L1. HOWEVER, THE ITEMS, QUARTERS AND DUE DATE OF START OF COMPREHENSIVE
MAINTENANCE SHALL BE FINALIZED AND PROVIDED TO SELECTED BIDDER ON ACTUAL REQUIREMENT WHILE ISSUING THE WORK ORDER. PAYMENT FOR A
PERIOD SHORTER THAN A QUARTER SHALL BE MADE ON PRO-RATA BASIS. BIDDER MUST HAVE TO QUOTE FOR ALL THE ITEMS IN THE SCHEDULES A, B AND C. L1
CALCULATION SHALL BE MADE AFTER ADDING ALL SCHEDULES (SCHEDULE A, SCHEDULE B AND SCHEDULE C)
S.NO MODEL ITEM SERIAL NO. NO. OF MAKE UNIT RATE OF VAT SERVICE UNIT RATE OF TOTAL
QUARTER COMPREHENSIVE AMOUNT TAX COMPREHENSIV COMPREHENSIV
S MAINTENANCE PER (RS) AMOUN E MAINTENANCE E MAINTENANCE
QUARTER T (RS) PER QUARTER COST INCLUDING
INCLUDING ALL INCLUDING ALL ALL TAXES AND
TAXES & LEVIES BUT TAXES & LEVIES LEVIES (RS)
EXCLUDING VAT & (RS.)
SERVICE TAX (RS.)
1 2 3 4 5 6 7 8 9 10
1 POWEREDGE HPBH8BS 16 DELL
Page 101 of 147

R910
2 POWEREDGE FPBH8BS 16 DELL
R910
3 POWEREDGE GPBH8BS 16 DELL
R910
4 POWEREDGE 4VWG8BS 16 DELL
R910
5 PROLIANT CN794903NR 16 HP
ML350 G6
6 PROLIANT CN794903NP 16 HP
ML350 G6
7 NETPOWER HYMP525F72BP4N2 16 WIPRO
-Y5
8 NETPOWER HYMP525F72CP4D2 16 WIPRO
-Y5
9 INTEGRITY SGH4831CC7 16 HP
RX6600
10 INTEGRITY SGH4831CC6 16 HP
RX6600
11 PROLIANT ML SGH641X29N 16 HP
570
12 PROLIANT SGH205YK3P 16 HP
DL580 G7
13 PROLIANT SGH205YK3M 16 HP
DL580 G7
14 PROLIANT SGH205YK5S 16 HP
DL580 G7
15 PROLIANT SGH205YK5M 16 HP
DL580 G7
16 PROLIANT DL SGH205YK5C 16 HP
580 G7
Page 102 of 147

17 PROLIANT SGH205YK58 16 HP
DL580 G7
18 PROLIANT SGH205YK4S 16 HP
DL580 G7
19 PROLIANT SGH205YK44 16 HP
DL580 G7
20 PROLIANT SGH205YK3X 16 HP
DL580 G7
21 PROLIANT SGH205YK4E 16 HP
DL580 G7
22 PROLIANT SGH112X829 16 HP
BL460C G7
23 PROLIANT SGH112X82F 16 HP
BL460C G7
BL460C G7
25 PROLIANT SGH112X81Y 16 HP
BL460C G7
BL460C G7
27 PROLIANT SGH112X81N 16 HP
BL460C G7
28 PROLIANT SGH112X82B 16 HP
BL460C G7
29 PROLIANT SGH112X81R 16 HP
BL460C G7
BL460C G7
31 PROLIANT SGH112X81W 16 HP
BL460C G7
BL460C G7
Page 103 of 147
33 PROLIANT SGH112X82D 16 HP
BL460C G7
34 PROLIANT SGH112X81T 16 HP
BL460C G7
35 PROLIANT SGH112XC3P 16 HP
DL580 G7
36 PROLIANT SGH112XC3N 16 HP
DL580 G7
37 PROLIANT SGH112XC3R 16 HP
DL580 G7
38 PROLIANT SGH112XC32 16 HP
DL380 G7
39 PROLIANT ML SGH641X2AV 16 HP
570
40 PROLIANT SGH205YK5X 16 HP
DL580 G7
41 HP BLADE SGH111X26B 16 HP
SYSTEM
C7000
42 HP BLADE SGH111X26E 16 HP
SYSTEM
C7000
43 PROLIANT DL SGH205YK54 16 HP
580 G7
44 SYSTEM 99B0062 16 IBM
X3650 M3 -
[794572A]
X3650 X5
X3650 M3 -
[794572A]
Page 104 of 147


X3650 X5
48 SYSTEM 99Y1684 16 IBM
X3650 M3 -
[794572A]
X3650 M3 -
[794572A]
X3650 M3 -
[794572A]
X3650 M3 -
[794572A]
X3650 M3 -
[794572A]
X3650 M3 -
[794572A]
54 POWEREDGE J2M4F2S 16 DELL
R810
55 POWEREDGE 33M4F2S 16 DELL
R810
56 POWEREDGE H2M4F2S 16 DELL
R810
R810
58 POWEREDGE G2M4F2S 16 DELL
R810
R810
Page 105 of 147

60 PROLIANT SGH052X91C 16 HP
BL460C G6
BL460C G6
62 PROLIANT SGH052X91F 16 HP
BL460C G6
BL460C G6
BL460C G6
65 PROLIANT CN72150JLZ 16 HP
BL460C G7
66 PROLIANT CN72150JLY 16 HP
BL460C G7
67 PROLIANT CN72150JM0 16 HP
BL460C G7
BL460C G7
BL460C G7
70 INFINITI GL 5053A1099628 16 HCL
71 SYSTEM 06M9072 16 IBM
X3850 X5
72 HP PROLIANT SGH641X295 16 HP
ML 570
73 HP PROLIANT SGH615X21F 16 HP
ML 570
74 INFINITI GL 5053A1099630 16 HCL
75 HP PROLIANT SGH641X298 16 HP
ML 570
76 POWEREDGE GHGP8X1 11 DELL
Page 106 of 147

M910
77 POWEREDGE 9JGP8X1 11 DELL
M910
78 POWEREDGE 5HGP8X1 11 DELL
M910
79 POWEREDGE DJGP8X1 11 DELL
M910
80 POWEREDGE CHGP8X1 11 DELL
M910
81 POWEREDGE 6KGP8X1 11 DELL
M910
82 POWEREDGE 7HGP8X1 11 DELL
M910
83 HP PROLIANT SGH3321WMK 16 HP
DL 580 G7
84 HP PROLIANT SGH3321WMM 16 HP
DL 580 G7
85 HP PROLIANT SGH3311TN8 16 HP
DL 580 G7
DL 580 G7
DL 580 G7
DL 580 G7
89 HP BLADE SGH051X03R 16 HP
SYSTEM
C7000
90 HP BLADE SGH2163PET 16 HP
SYSTEM
C3000
91 POWEREDGE 2DGP8X1 11 DELL
Page 107 of 147
M1000E
92 DELL 95DYWX1 11 DELL
POWEREDGE
M910
POWEREDGE
M910
94 DELL G4DYWX1 11 DELL
POWEREDGE
M910
POWEREDGE
M910
POWEREDGE
M910
POWEREDGE
M910
POWEREDGE
M910
99 NET POWER 13FGKF05200002 11 WIPRO
(WIPRO)
100 POWEREDGE 421MYX1 11 DELL
R910
101 POWEREDGE B21PYX1 11 DELL
R910
102 POWEREDGE C70RYX1 11 DELL
R910
103 PROLIANT SGH403BC2F 13 HP
BL460C GEN8
Page 108 of 147
104 PROLIANT SGH403BC2E 13 HP

BL460C GEN8
105 PROLIANT SGH403BC2J 13 HP
BL460C GEN8
106 PROLIANT SGH403BC2H 13 HP
BL460C GEN8
107 PROLIANT SGH403BC2K 13 HP
BL460C GEN8
108 PROLIANT SGH403BC2D 13 HP
BL460C GEN8
109 IBM HS23 - 06TBKB5 14 IBM
7875IYJ
7875IYJ
7875IYJ
7875IYJ
113 PROLIANT SGH3478MVL 16 HP
BL685C G7
114 PROLIANT SGH3478MVF 16 HP
BL420C GEN8
115 PROLIANT SGH3478MVJ 16 HP
BL420C GEN8
116 PROLIANT SGH435NBXA 14 HP
BL460C GEN8
117 PROLIANT SGH435NBXC 14 HP
BL460C GEN8
118 PROLIANT SGH434N0SS 14 HP
BL460C GEN8
119 PROLIANT SGH435NBXE 14 HP
BL460C GEN8
Page 109 of 147
120 PROLIANT SGH435NBXB 14 HP

BL460C GEN8
121 PROLIANT SGH435NBXD 14 HP
BL460C GEN8
122 PROLIANT SGH435NBX9 14 HP
BL460C GEN8
123 PROLIANT SGH439WRAW 14 HP
BL460C GEN8
124 PROLIANT SGH439WRB3 14 HP
BL460C GEN8
125 PROLIANT SGH439WRBD 14 HP
BL460C GEN8
BL460C GEN8
BL460C GEN8
BL460C GEN8
129 PROLIANT SGH439WRBC 14 HP
BL460C GEN8
BL460C GEN8
131 PROLIANT SGH439WRBE 14 HP
BL460C GEN8
132 PROLIANT SGH439WRAT 14 HP
BL460C GEN8
133 PROLIANT SGH439WRAY 14 HP
BL460C GEN8
BL460C GEN8
BL460C GEN8
Page 110 of 147
136 PROLIANT SGH439WRBB 14 HP

BL460C GEN8
BL460C GEN8
BL460C GEN8
BL460C GEN8
140 PROLIANT SGH439WRAV 14 HP
BL460C GEN8
141 PROLIANT SGH439WRBA 14 HP
BL460C GEN8
142 PROLIANT SGH439WRAX 14 HP
BL460C GEN8
143 PROLIANT SGH439WRAS 14 HP
BL460C GEN8
144 PROLIANT SGH451XDHV 13 HP
BL460C GEN8
145 PROLIANT SGH451XDHX 13 HP
BL460C GEN8
146 PROLIANT SGH451XDHY 13 HP
BL460C GEN8
147 PROLIANT SGH451XDJ0 13 HP
BL460C GEN8
148 PROLIANT SGH451XDHW 13 HP
BL460C GEN8
BL460C GEN8
150 PROLIANT SGH451XDHT 13 HP
BL460C GEN8
BL460C GEN8
Page 111 of 147

BL460C GEN8
BL460C GEN8
154 PROLIANT SGH529YRFF 11 HP
DL360 GEN9
155 PROLIANT SGH529YRFJ 11 HP
DL360 GEN9
156 PROLIANT SGH529YRFK 11 HP
DL360 GEN9
157 PROLIANT SGH529YRFE 11 HP
DL360 GEN9
158 PROLIANT SGH529YRFL 11 HP
DL360 GEN9
159 PROLIANT SGH529YRFP 11 HP
DL360 GEN9
160 PROLIANT SGH529YRFC 11 HP
DL360 GEN9
161 PROLIANT SGH529YRFD 11 HP
DL360 GEN9
162 PROLIANT SGH529YRFN 11 HP
DL360 GEN9
163 PROLIANT SGH529YRFH 11 HP
DL360 GEN9
164 PROLIANT SGH530V501 11 HP
BL460C GEN9
165 PROLIANT SGH530V4YL 11 HP
BL460C GEN9
166 PROLIANT SGH530V4YP 11 HP
BL460C GEN9
167 PROLIANT SGH530V4YJ 11 HP
BL460C GEN9
Page 112 of 147
168 PROLIANT SGH530V4YM 11 HP

BL460C GEN9
BL460C GEN9
170 PROLIANT SGH530V4YF 11 HP
BL460C GEN9
171 PROLIANT SGH530V4YT 11 HP
BL460C GEN9
172 PROLIANT SGH530V4YV 11 HP
BL460C GEN9
BL460C GEN9
174 PROLIANT SGH530V4YH 11 HP
BL460C GEN9
175 PROLIANT SGH530V4YN 11 HP
BL460C GEN9
176 PROLIANT SGH530V4YK 11 HP
BL460C GEN9
177 PROLIANT SGH530V4YY 11 HP
BL460C GEN9
BL460C GEN9
179 PROLIANT SGH530V4YX 11 HP
BL460C GEN9
BL460C GEN9
181 PROLIANT SGH530V4YS 11 HP
BL460C GEN9
182 PROLIANT SGH530V4YW 11 HP
BL460C GEN9
183 PROLIANT SGH530V4YR 11 HP
BL460C GEN9
Page 113 of 147
184 IBM FLEX 06ALVPV 10 IBM

SYSTEM X280
X6
185 IBM FLEX 06ALVPT 10 IBM
SYSTEM X280
X6
186 IBM FLEX 06ALVPR 10 IBM
SYSTEM X280
X6
187 DELL G2DYWX1 11 DELL
POWEREDGE
M1000E
188 BLADESYSTE SGH403BC2A 13 HP
M C3000
ENCLOSURE
189 BLADESYSTE SGH439WR52 14 HP
M C7000
ENCLOSURE
190 BLADESYSTE SGH3478MV6 16 HP
M C7000
ENCLOSURE
191 BLADESYSTE SGH433MV84 14 HP
M C7000
ENCLOSURE
192 BLADESYSTE SGH439WR53 14 HP
M C7000
ENCLOSURE
193 BLADESYSTE SGH451XD8L 13 HP
M C7000
ENCLOSURE
194 PROLIANT SGH541WT3R 10 HP
BL460 GEN9
Page 114 of 147

ENCLOSURE
195 IBM FLEX 06FBTDP 10 IBM
SYSTEM
ENTERPRISE
196 PROLIANT SGH541WT3S 10 HP
BL460C GEN9
197 PROLIANT SGH541WT3T 10 HP
BL460C GEN9
198 PROLIANT SGH541WT3N 10 HP
BL460C GEN9
199 PROLIANT SGH541WT3P 10 HP
BL460C GEN9
200 PROLIANT SGH541WNSW 10 HP
BL460C GEN9
201 PROLIANT SGH541WNST 10 HP
BL460C GEN9
202 PROLIANT SGH541WNT1 10 HP
BL460C GEN9
BL460C GEN9
204 PROLIANT SGH541WNSL 10 HP
BL460C GEN9
205 PROLIANT SGH541WNVJ 10 HP
BL460C GEN9
206 PROLIANT SGH541WNPN 10 HP
BL460C GEN9
207 PROLIANT SGH541WNV3 10 HP
BL460C GEN9
208 PROLIANT SGH541WNVF 10 HP
BL460C GEN9
209 PROLIANT SGH541WNSB 10 HP
BL460C GEN9
Page 115 of 147
210 PROLIANT SGH541WNRJ 10 HP

BL460C GEN9
211 PROLIANT SGH541WNSY 10 HP
BL460C GEN9
212 PROLIANT SGH541WNS9 10 HP
BL460C GEN9
213 PROLIANT SGH541WNRN 10 HP
BL460C GEN9
BL460C GEN9
215 PROLIANT SGH541WNTB 10 HP
BL460C GEN9
216 PROLIANT SGH541WNR9 10 HP
BL460C GEN9
BL460C GEN9
BL460C GEN9
219 PROLIANT SGH541WNTN 10 HP
BL460C GEN9
220 PROLIANT SGH541WNSR 10 HP
BL460C GEN9
221 PROLIANT SGH541WNSF 10 HP
BL460C GEN9
222 PROLIANT SGH541WNRD 10 HP
BL460C GEN9
223 PROLIANT SGH541WNTL 10 HP
BL460C GEN9
BL460C GEN9
225 PROLIANT SGH541WNRR 10 HP
BL460C GEN9
Page 116 of 147
226 PROLIANT SGH541WNTD 10 HP

BL460C GEN9
227 PROLIANT SGH541WNRL 10 HP
BL460C GEN9
228 PROLIANT SGH541WNPY 10 HP
BL460C GEN9
229 PROLIANT SGH541WNTJ 10 HP
BL460C GEN9
BL460C GEN9
231 PROLIANT SGH541WNNR 10 HP
BL460C GEN9
232 PROLIANT SGH541WNNJ 10 HP
BL460C GEN9
233 PROLIANT SGH541WNVD 10 HP
BL460C GEN9
234 PROLIANT SGH541WNNL 10 HP
BL460C GEN9
235 PROLIANT SGH541WNP1 10 HP
BL460C GEN9
BL460C GEN9
237 PROLIANT SGH541WNTW 10 HP
BL460C GEN9
238 PROLIANT SGH541WNNY 10 HP
BL460C GEN9
BL460C GEN9
240 PROLIANT SGH541WNRW 10 HP
BL460C GEN9
241 PROLIANT SGH541WNNT 10 HP
BL460C GEN9
Page 117 of 147
242 PROLIANT SGH541WNVB 10 HP

BL460C GEN9
243 PROLIANT SGH541WNRF 10 HP
BL460C GEN9
244 PROLIANT SGH541WNRB 10 HP
BL460C GEN9
245 PROLIANT SGH541WNTR 10 HP
BL460C GEN9
BL460C GEN9
BL460C GEN9
248 PROLIANT SGH541WNSJ 10 HP
BL460C GEN9
BL460C GEN9
250 PROLIANT SGH541WNSN 10 HP
BL460C GEN9
BL460C GEN9
252 PROLIANT SGH541WNSD 10 HP
BL460C GEN9
BL460C GEN9
BL460C GEN9
BL460C GEN9
BL460C GEN9
257 PROLIANT SGH541WNRT 10 HP
BL460C GEN9
Page 118 of 147
258 PROLIANT SGH541WNTF 10 HP

BL460C GEN9
259 PROLIANT SGH541WNVL 10 HP
BL460C GEN9
260 PROLIANT SGH541WNTY 10 HP
BL460C GEN9
261 PROLIANT SGH541WNNN 10 HP
BL460C GEN9
262 PROLIANT SGH541WNRY 10 HP
BL460C GEN9
263 PROLIANT SGH541WNNW 10 HP
BL460C GEN9
264 PROLIANT SGH541WNTT 10 HP
BL460C GEN9
265 HP PROLIANT SGH205YK5H 16 HP
DL 580-G7
266 HP PROLIANT SGH205YK50 16 HP
DL 580-G7
267 HP PROLIANT SGH2174PFS 16 HP
DL585 G7
268 HP PROLIANT SGH2174PH0 16 HP
DL585 G7
269 HP BLADE SGH2174FV3 16 HP
SYSTEM
C7000
270 PROLIANT SGH2174D4T 16 HP
BL460C G7
271 PROLIANT SGH2174D59 16 HP
BL460C G7
BL460C G7
Page 119 of 147
BL460C G7
BL460C G7
275 PROLIANT SGH2174D4L 16 HP
BL460C G7
BL460C G7
BL460C G7
BL460C G7
279 PROLIANT SGH2174D5R 16 HP
BL460C G7
BL460C G7
281 PROLIANT SGH2174D6B 16 HP
BL460C G7
282 PROLIANT SGH2174D5L 16 HP
BL460C G7
283 HP STORAGE- SGH2174PFF 16 HP
1 (HP
PROLIANT
DL585 G7)
284 HP STORAGE- SGH2174PFK 16 HP
2 (HP
PROLIANT
DL585 G7)
285 HP BLADE SGH2174FV8 16 HP
SYSTEM
C7000
286 PROLIANT SGH2174D5D 16 HP
BL460C G7
Page 120 of 147
287 PROLIANT SGH2174D4Y 16 HP

BL460C G7
288 PROLIANT SGH2174D5J 16 HP
BL460C G7
289 PROLIANT SGH2174D5W 16 HP
BL460C G7
290 PROLIANT SGH2174D4D 16 HP
BL460C G7
291 PROLIANT SGH2174D4R 16 HP
BL460C G7
BL460C G7
293 PROLIANT SGH2174D5Y 16 HP
BL460C G7
BL460C G7
295 PROLIANT SGH2174D5B 16 HP
BL460C G7
296 PROLIANT SGH2174D4F 16 HP
BL460C G7
297 PROLIANT SGH2174D5N 16 HP
BL460C G7
298 PROLIANT SGH2174D4J 16 HP
BL460C G7
299 PROLIANT SGH541WNPL 10 HP
BL460C GEN9
BL460C GEN9
BL460C GEN9
BL460C GEN9
Page 121 of 147
303 PROLIANT SGH541WNPD 10 HP

BL460C GEN9
304 PROLIANT SGH541WNPF 10 HP
BL460C GEN9
305 PROLIANT SGH541WNNF 10 HP
BL460C GEN9
306 PROLIANT SGH541WNPB 10 HP
BL460C GEN9
307 PROLIANT SGH541WNPR 10 HP
BL460C GEN9
308 PROLIANT SGH541WNPW 10 HP
BL460C GEN9
309 PROLIANT SGH541WNPJ 10 HP
BL460C GEN9
310 PROLIANT SGH541WNPT 10 HP
BL460C GEN9
BL460C GEN9
312 C7000 BLADE SGH541WT3M 10 HP
ENCLOSURE
313 HP 3PAR T400 USE2075463 13 HP
314 HITACHI VSP 91581 7 HITACHI
315 MSL6480 DEC529090S 2 HP
316 DATA CKM00162800235 7 EMC
DOMAIN
(DD4200)
317 VIRTUAL TAPE CKM00162800236 7 EMC
LIBRARY
318 TAPE LIBRARY DEC529091A 2 HP
319 VIRTUAL TAPE SGH537YD3B 2 HP
LIBRARY
Page 122 of 147

320 TAPE LIBRARY MXA213Z00D 16 HP

321 3PAR 00:25:90:62:A8:62 16 HP- 3 PAR
SERVICE
PROCESSOR
322 HP-3 PAR SAN SGH2187043 16 HP
STORAGE
DEVICE
323 HP DRIVE OPS69907C01C151 16 HP
CHASIS-0
(SAN)
324 HP DRIVE OPS69907C013F0F 16 HP
CHASIS-1
(SAN)
325 HP DRIVE OPS69907C01C1DE 16 HP
CHASIS-3
(SAN)
326 HP DRIVE OPS69907C01C159 16 HP
CHASIS-2
(SAN)
327 HP 8/40 SUPPLIER- 16 HP
POWER PACK CZC107WW74
MANUFACTURER-
ALM1907G037
328 HP 8/40 SUPPLIER- 16 HP
POWER PACK CZC107WW76
MANUFACTURER -
ALM1907G039
329 HP 8/40 SUPPLIER 16 HP
POWER PACK CZC148VD7R
MANUFACTURER
ALM1948G00B
330 HP 8/40 SUPPLIER 16 HP
Page 123 of 147
POWER PACK CZC148VDR7

MANUFACTURER
ALM1948G07S
331 ASA5515-IPS- FCH1719J4AV / 10 CISCO
K8#ASA5515X FGL172140H8
332 ASA5515-IPS- FGL18284172 10 CISCO
K8#ASA5515X
333 KVM SWITCH A1B20216AGD0017 16 ALTUHCN
WITH
MONITOR
AND
CONSOLE
334 KVM SWITCH A1B2R216AG2 16 ALTUHCN
WITH
MONITOR
AND
CONSOLE
335 ALTEON5224 31303620 13 REDWAR
E
336 SAN SWITCH USB215300S 16 BROCADE
337 SAN SWITCH USB215300M 16 BROCADE
338 HP CORE CN1BD0X00N 16 HP
ROUTER-02
(JF231A)
339 HP ACCESS CN23BYR116 16 HP
SWITCH-01
(A5120)
340 HP ACCESS CN23BYR0NQ 16 HP
SWITCH-02
(A5120)
341 HP A7510 CN1BD5602D 16 HP
CORE
Page 124 of 147
SWITCH-02
(JD238B)
342 HP CORE CN1BD0X008 16 HP
ROUTER-01
(JF231A)
343 HP INTERNAL CN24B7H009 16 HP
FIREWALL-01(
HP A-F1000-E
272A)
344 HP INTERNAL CN24B7H004 16 HP
FIREWALL-02(
HP A-F1000-E
272A)
345 HP ACCESS CN23BYR182 16 HP
SWITCH-01
(A5120)
346 HP ACCESS CN23BYR19D 16 HP
SWITCH-02
(A5120)
347 HP A7510 CN21D56007 16 HP
CORE
SWITCH-01
TOTAL
IN
FIGURES
QUOTE
D RATE
IN
WORDS
Page 125 of 147

PRICE SCHEDULE-C: FACILITY MANAGEMENT SERVICES
PRICE SCHEDULE C
NOTE: FMS INCLUDES ALL SYSTEM SOFTWARE LIKE OS, DBMS, APPLICATION SERVER SOFTWARE, ANTIVIRUS, EMS/NMS ETC. DEPLOYED ON RESPECTIVE
HARDWARE WHETHER THOSE HAVE BEEN LISTED IN ANNEXURE 1 OR NOT. BIDDER MUST HAVE TO QUOTE FOR ALL THE ITEMS IN THE SCHEDULES A, B AND C. L1
CALCULATION SHALL BE MADE AFTER ADDING ALL SCHEDULES (SCHEDULE A, SCHEDULE B AND SCHEDULE C). PAYMENT FOR A PERIOD SHORTER THAN A
QUARTER SHALL BE MADE ON PRO-RATA BASIS
Sl. Item Description No. of Unit Rate of Facility Service Tax Service Unit Rate of Facility Total cost
No. Quarters Management Services (In Tax Management Services including all
per quarter including all Percentage) ( in per quarter including taxes and
taxes & levies but Amount all taxes & levies (Rs.) levies (in
excluding service tax (Rs.) ) Rupees)
1 2 3 4 5 6 7 8
1 Facility Management Charges for all the 16
items listed in Part A of tables 1,2 & 3 and all
the items listed in tables 4 & 5 mentioned in
Annexure - 1: "Bill of Material" in RFP
Document
2 Facility Management Charges for all the 16
items listed in tables 1,2 & 3 except Part A of
tables 1,2 & 3 mentioned in Annexure - 1:
"Bill of Material" in RFP Document (All the
software installed/ would be installed on the
hardware items are to be included in FMS
services)
Total in Figures
Total in Words Rupees
NOTE:
1. FMS INCLUDES ALL SYSTEM SOFTWARE LIKE OS, DBMS, APPLICATION SERVER SOFTWARE, ANTIVIRUS, EMS/NMS ETC. DEPLOYED ON RESPECTIVE HARDWARE.
2. BIDDER MUST HAVE TO QUOTE FOR ALL THE ITEMS IN THE SCHEDULES A, B AND C .
3. L1 CALCULATION SHALL BE MADE AFTER ADDING ALL SCHEDULES (SCHEDULE A, SCHEDULE B AND SCHEDULE C).
THIS IS AN INDICATIVE BOQ. HOWEVER FINAL BOQ SHALL BE AVAILABLE ON EPROC PORTAL.
Page 126 of 147
ANNEXURE-12: BANK GUARANTEE FORMAT{to be submitted by the bidder’s bank}

BANK GUARANTEE FORMAT – BID SECURITY
(To be stamped in accordance with Stamp Act and to be issued by a Nationalised/ Scheduled bank having
its branch at Jaipur and payable at par at Jaipur, Rajasthan)
To,
The Managing Director,
RajCOMP Info Services Limited (RISL),
First Floor, YojanaBhawan, C-Block, Tilak Marg, C-Scheme, Jaipur-302005 (Raj).
Sir,
1. In accordance with your Notice Inviting Bid for <please specify the project title> vide NIB reference no.
<please specify> M/s. …………………………….. (Name & full address of the firm) (Hereinafter called the
“Bidder”) hereby submits the Bank Guarantee to participate in the said procurement/ bidding process
as mentioned in the bidding document.
It is a condition in the bidding documents that the Bidder has to deposit Bid Security amounting to
<Rs. ______________ (Rupees <in words>)> in respect to the NIB Ref. No. _______________ dated
_________ issued by RISL, First Floor, Yojana Bhawan, C-Block, Tilak Marg, C-Scheme, Jaipur,
Rajasthan (hereinafter referred to as “RISL”) by a Bank Guarantee from a Nationalised Bank/
Scheduled Commercial Bank having its branch at Jaipur irrevocable and operative till the bid validity
date (i.e. <please specify> days from the date of submission of bid). It may be extended if required in
concurrence with the bid validity.
And whereas the Bidder desires to furnish a Bank Guarantee for a sum of <Rs. ______________
(Rupees <in words>)> to the RISL as earnest money deposit.
2. Now, therefore, we the ……………………………….…… (Bank), a body corporate constituted under the
Banking Companies (Acquisition and Transfer of Undertaking) Act. 1969 (delete, if not applicable) and
branch Office at…………………... (Hereinafter referred to as the Guarantor) do hereby undertake and
agree to pay forthwith on demand in writing by the RISL of the said guaranteed amount without any
demur, reservation or recourse.
3. We, the aforesaid bank, further agree that the RISL shall be the sole judge of and as to whether the
Bidder has committed any breach or breaches of any of the terms costs, charges and expenses caused
to or suffered by or that may be caused to or suffered by the RISL on account thereof to the extent of
the Earnest Money required to be deposited by the Bidder in respect of the said bidding document
and the decision of the RISL that the Bidder has committed such breach or breaches and as to the
amount or amounts of loss, damage, costs, charges and expenses caused to or suffered by or that may
be caused to or suffered by the RISL shall be final and binding on us.
4. We, the said Bank further agree that the Guarantee herein contained shall remain in full force and
effect until it is released by the RISL and it is further declared that it shall not be necessary for the RISL
to proceed against the Bidder before proceeding against the Bank and the Guarantee herein
contained shall be invoked against the Bank, notwithstanding any security which the RISL may have
obtained or shall be obtained from the Bidder at any time when proceedings are taken against the
Bank for whatever amount that may be outstanding or unrealized under the Guarantee.
5. Any notice by way of demand or otherwise hereunder may be sent by special courier, telex, fax,
registered post or other electronic media to our address, as aforesaid and if sent by post, it shall be
deemed to have been given to us after the expiry of 48 hours when the same has been posted.
Page 127 of 147

6. If it is necessary to extend this guarantee on account of any reason whatsoever, we undertake to

extend the period of this guarantee on the request of our constituent under intimation to you.
7. The right of the RISL to recover the said amount of <Rs. ______________ (Rupees <in words>)> from
us in manner aforesaid will not be precluded/ affected, even if, disputes have been raised by the said
M/s. ……….………………(Bidder) and/ or dispute or disputes are pending before any court, authority,
officer, tribunal, arbitrator(s) etc..
8. Notwithstanding anything stated above, our liability under this guarantee shall be restricted to <Rs.
______________ (Rupees <in words>)> and our guarantee shall remain in force till bid validity period
i.e. <please specify> days from the last date of bid submission and unless a demand or claim under the
guarantee is made on us in writing within three months after the Bid validity date, all your rights
under the guarantee shall be forfeited and we shall be relieved and discharged from all liability
thereunder.
9. This guarantee shall be governed by and construed in accordance with the Indian Laws and we hereby
submit to the exclusive jurisdiction of courts of Justice in India for the purpose of any suit or action or
other proceedings arising out of this guarantee or the subject matter hereof brought by you may not
be enforced in or by such count.
10. We hereby confirm that we have the power/s to issue this Guarantee in your favor under the
Memorandum and Articles of Association/ Constitution of our bank and the undersigned is/are the
recipient of authority by express delegation of power/s and has/have full power/s to execute this
guarantee under the Power of Attorney issued by the bank in your favour.
Date ………………… (Signature) ……………………………………….

Place ………………… (Printed Name) ………………………………….
(Designation) ……………………………………
(Bank’s common seal) ………………………….
In presence of:
WTTNESS (with full name, designation, address & official seal, if any)
(1) ………………………………………
………………………………………
(2) ………………………………………
………………………………………
Bank Details
Name & address of Bank:
Name of contact person of Bank:
Contact telephone number:
GUIDELINES FOR SUBMISSION OF BANK GUARANTEE

The Bank Guarantee shall fulfil the following conditions in the absence of which they cannot be
considered valid: -
1. Bank Guarantee shall be executed on non- judicial stamp paper of applicable value purchased in the
name of the bank.
2. Two persons should sign as witnesses mentioning their full name, designation, address and office seal
(if any).
Page 128 of 147

3. The Executor (Bank Authorities) may mention the power of attorney No. and date of execution in his/
her favour authorizing him/ her to sign the document. The Power of Attorney to be witnessed by two
persons mentioning their full name and address.
4. The Bank Guarantee should be executed by a Nationalised Bank/ Scheduled Commercial Bank only.
5. Non – Judicial stamp paper shall be used within 6 months from the date of Purchase of the same. Bank
Guarantee executed on the non-judicial stamp paper after 6 (six) months of the purchase of such
stamp paper shall be treated as non-valid.
6. The contents of Bank Guarantee shall be strictly as per format prescribed by RISL
7. Each page of Bank Guarantee shall bear signature and seal of the Bank and B.G. number.
8. All corrections, deletions etc. in the Bank Guarantee should be authenticated by signature of Bank
Officials signing the Bank Guarantee.
9. Bank should separately send through registered post/courier a certified copy of Bank Guarantee,
mentioning Bid reference, Bid title and bidder name, directly to the Purchaser at the following
address:
Page 129 of 147

BANK GUARANTEE FORMAT – PERFORMANCE SECURITY (PBG)

(To be stamped in accordance with Stamp Act and on a Stamp Paper purchased from Rajasthan State only
and to be issued by a Nationalised/ Scheduled bank having its branch at Jaipur and payable at par at
Jaipur, Rajasthan)
To,
The Managing Director,
RajCOMP Info Services Limited (RISL),
First Floor, Yojana Bhawan, C-Block, Tilak Marg, C-Scheme, Jaipur-302005 (Raj).
1. In consideration of the RajCOMP Info Services Limited (hereinafter called "RISL") having agreed to
exempt M/s ..........................(hereinafter called "the said Contractor(s)" from the demand, under the
terms and conditions of an Agreement No..................................dated .....................made between the
RISL through …………………… and .......................(Contractor) for the work .................(hereinafter called
"the said Agreement") of Security Deposit for the due fulfilment by the said Contractor (s) of the terms
and conditions contained in the said Agreement, on production of a Bank Guarantee for
Rs...................(rupees ........................................only), we ...................(indicate the name of the Bank),
(hereinafter referred to as "the Bank") at the request of ..................Contractor(s) do hereby undertake
to pay to the RISL an amount not exceeding Rs...................(Rupees..................................only) on
demand.
2. We................. (Indicate the name of Bank), do hereby undertake to pay Rs....................
(Rupees............................only), the amounts due and payable under this guarantee without any demur
or delay, merely on a demand from the RISL. Any such demand made on the bank by the RISL shall be
conclusive as regards the amount due and payable by the Bank under this guarantee. The Bank
Guarantee shall be completely at the disposal of the RISL and We....................... (Indicate the name of
Bank), bound ourselves with all directions given by RISL regarding this Bank Guarantee. However, our
liability under this guarantee shall be restricted to an amount not exceeding Rs......................
(Rupees....................only).
3. We.......................(indicate the name of Bank), undertake to pay to the RISL any money so demanded
notwithstanding any dispute or disputes raised by the contractor(s) in any suit or proceeding pending
before any Court or Tribunal or Arbitrator etc. relating thereto, our liability under these presents being
absolute, unequivocal and unconditional.
4. We.....................(indicate the name of Bank) further agree that the performance guarantee herein
contained shall remain in full force and effective up to <DATE> and that it shall continue to be
enforceable for above specified period till all the dues of RISL under or by virtue of the said Agreement
have been fully paid and its claims satisfied or discharged or till the RISL certifies that the terms and
conditions of the said Agreement have been fully and properly carried out by the said Contractor(s)
and accordingly discharges this guarantee.
5. We ...........................(indicate the name of Bank) further agree with the RISL that the RISL shall have
the fullest liberty without our consent and without affecting in any manner our obligations hereunder
to vary any of the terms and conditions of the said Agreement or to extend time of performance by the
said Contractor(s) from time to time or to postpone for any time or from time to time any of the
powers exercisable by the RISL against the said Contractor(s) and to forbear or enforce any of the
terms and conditions relating to the said Agreement and we shall not be relieved from our liability by
reason of any such variation, or extension being granted to the said Contractor(s) or for any
forbearance, act or omission on the part of the RISL or any indulgence by the RISL to the said
Contractor(s) or by any such matter or thing whatsoever which would but for this provision, have
effect of so relieving us.
6. The liability of us ............................. (indicate the name of Bank), under this guarantee will not be
discharged due to the change in the constitution of the Bank or the contractor(s).
Page 130 of 147

7. We .............................. (indicate the name of Bank), lastly undertake not to revoke this guarantee
except with the previous consent of the RISL in writing.
8. This performance Guarantee shall remain valid and in full effect, until it is decided to be discharged by
the RISL. Notwithstanding anything mentioned above, our liability against this guarantee is restricted
to Rs........................... (Rupees..............................only).
9. It shall not be necessary for the RISL to proceed against the contractor before proceeding against the
Bank and the guarantee herein contained shall be enforceable against the Bank notwithstanding any
security which the RISL may have obtained or obtain from the contractor.
10. We .............................. (indicate the name of Bank) verify that we have a branch at Jaipur. We
undertake that this Bank Guarantee shall be payable at any of its branch at Jaipur. If the last day of
expiry of Bank Guarantee happens to be a holiday of the Bank, the Bank Guarantee shall expire on the
close of the next working day.
11. We hereby confirm that we have the power(s) to issue this guarantee in your favor under the
memorandum and articles of Association/constitution of our bank and the undersigned is/are the
recipient of authority by express delegation of power(s) and has/have full power(s) to execute this
guarantee for the power of attorney issued by the bank.
Dated..........................day of....................For and on behalf of the <Bank> (indicate the Bank)
Signature
(Name & Designation)
Bank's Seal
The above performance Guarantee is accepted by the RISL

For and on behalf of the RISL
Signature
(Name & Designation)
Page 131 of 147

ANNEXURE-13: DRAFT AGREEMENT FORMAT{to be mutually signed by selected bidder and procuring
entity}
This Contract is made and entered into on this ______day of ________, 2017 by and between RajCOMP
Info Services Limited (RISL), having its head office at First Floor, Yojana Bhawan, Tilak Marg, C-Scheme,
Jaipur-302005, Rajasthan (herein after referred to as Purchaser/ RISL) which term or expression, unless
excluded by or repugnant to the subject or context, shall include his successors in office and assignees on
ONE PART
And
M/s__________________, a company registered under the Indian Companies Act, 1956 with its registered
office at _____________________ (herein after referred as the “Successful Bidder/ Supplier”) which term
or expression, unless excluded by or repugnant to the subject or context, shall include his successors in
office and assignees on the OTHER PART.
Whereas,
Purchaser is desirous of appointing an agency for <project title>as per the Scope of Work and Terms and
Conditions as set forth in the RFP document dated _________ of <NIB No _________________>.
And whereas
M/s______________represents that it has the necessary experience for carrying out the overall work as
referred to herein and has submitted a bid and subsequent clarifications for providing the required
services against said NIB and RFP document issued in this regard, in accordance with the terms and
conditions set forth herein and any other reasonable requirements of the Purchaser from time to time.
And whereas
Purchaser has accepted the bid of supplier and has placed the Work Order vide Letter No.
__________________dated _______, on which supplier has given their acceptance vide their Letter
No._____________ dated ____________.
And whereas
The supplier has deposited a sum of Rs. ________________/- (Rupees _________________) in the form of
__________________ ref no. _________________ dated ______________ of ____________ Bank and
valid up to _____________ as security deposit for the due performance of the contract.
Now it is hereby agreed to by and between both the parties as under: -

1. The NIB Ref. No. ____________________________ dated ___________ and RFP document dated
_________ issued by RISL along with its enclosures/ annexures, wherever applicable, are deemed to be
taken as part of this contract and are binding on both the parties executing this contract.
2. In consideration of the payment to be made by RISL to supplier at the rates set forth in the work order
no. ____________________ dated _________ will duly supply the said articles set forth in “Annexure-
I: Bill of Material” thereof and provide related services in the manner set forth in the RFP, along with
its enclosures/ annexures and Technical Bid along with subsequent clarifications submitted by supplier.
3. The RISL do hereby agree that if supplier shall duly supply the said articles and provide related services
in the manner aforesaid observe and keep the said terms and conditions of the RFP and Contract, the
RISL will pay or cause to be paid to supplier, at the time and the manner set forth in the said conditions
of the RFP, the amount payable for each and every project milestone & deliverable. The mode of
Payment will be as specified in the RFP document.
Page 132 of 147

4. The timelines for the prescribed Scope of Work, requirement of services and deployment of technical
resources shall be effected from the date of work order i.e. ____________ and completed by supplier
within the period as specified in the RFP document.
5. In case of extension in the delivery and/ or installation period/ completion period with liquidated
damages, the recovery shall be made on the basis of following percentages of value of stores/ works
which supplier has failed to supply/ install/ complete: -
a) Delay up to one fourth period of the prescribed delivery period, successful 2.5%
installation & completion of work
b) Delay exceeding one fourth but not exceeding half of the prescribed delivery 5.0%
period, successful installation & completion of work.
c) Delay exceeding half but not exceeding three fourth of the prescribed delivery 7.5%
period, successful installation & completion of work.
d) Delay exceeding three fourth of the prescribed delivery period, successful 10.0%
installation & completion of work.
Note:
i. Fraction of a day in reckoning period of delay in supplies/ maintenance services shall be
eliminated if it is less than half a day.
ii. The maximum amount of agreed liquidated damages shall be 10%.
iii. If supplier requires an extension of time in completion of contractual supply on account of
occurrence of any hindrances, he shall apply in writing to the authority which had placed the
work order, for the same immediately on occurrence of the hindrance but not after the
stipulated date of completion of supply.
iv. Delivery period may be extended with or without liquidated damages if the delay in the supply of
goods in on account of hindrances beyond the control of supplier.
6. All disputes arising out of this agreement and all questions relating to the interpretation of this
agreement shall be decided as per the procedure mentioned in the RFP document.
In witness whereof the parties have caused this contract to be executed by their Authorized Signatories on
this _____day of _______________, 2017.
Signed By: Signed By:
()
Designation:, Managing Director, RISL
Company:
In the presence of: In the presence of:
( ) ()
Designation: Designation: Department of IT&C, Govt. of
Company: Rajasthan
( ) ()
Designation: Designation:
Company: Department of IT&C, Govt. of Rajasthan
Page 133 of 147

ANNEXURE-14: FORMAT FOR SUBMISSION OF PROJECT REFERENCES FOR PRE-QUALIFICATION

EXPERIENCE
Project Name: Value of Contract/Work Order (In INR):

Country: Project Duration:
Location within country:
Name of Customer: Total No. of staff-months of the assignment:
Contact person with address, phone, fax Approx. value of the services provided by your
and e-mail: company under the contract (in INR):
Start date (month/year):
Completion date (month/year):
Name of associated Bidders, if any:
Narrative description of Project:
List of Services provided by your firm/company
Please attach a copy of the work order/ completion certificate/ purchase order/ letter from the customer
for each project reference
Page 134 of 147

ANNEXURE-15: FORMAT FOR CONSORTIUM AGREEMENT- Not Applicable
ANNEXURE-16: MEMORANDUM OF APPEAL UNDER THE RTPP ACT, 2012
Appeal No ………of ……………

Before the ………………………… (First/ Second Appellate Authority)
1. Particulars of appellant:
a. Name of the appellant: <please specify>
b. Official address, if any: <please specify>
c. Residential address: <please specify>
2. Name and address of the respondent(s):

a. <please specify>
b. <please specify>
c. <please specify>
3. Number and date of the order appealed against and name and designation of the officer/ authority
who passed the order (enclose copy), or a statement of a decision, action or omission of the procuring
entity in contravention to the provisions of the Act by which the appellant is aggrieved:<please
specify>
4. If the Appellant proposes to be represented by a representative, the name and postal address of the
representative:<please specify>
5. Number of affidavits and documents enclosed with the appeal:<please specify>
6. Grounds of appeal (supported by an affidavit):<please specify>
7. Prayer:<please specify>
Place …………………………………….
Date ……………………………………
Appellant's Signature
Page 135 of 147

ANNEXURE-17: CHECK-LIST OF DOCUMENTS ATTACHED
S. No. Document Required Brief Document Details Attached Reference

(Yes/No) Page No.
1. Fee details Bidding document Fee( Tender Fee), RISL

Processing Fee (e-procurement), Bid
Security
2. Bidder’s Bidder’s Authorisation Certificate along

Authorisation with copy of PoA/ Board resolution stating
Certificate that Auth. Signatory can sign the bid/
contract on behalf of the firm as per
Annexure XX
3. Legal Entity Copy of valid Registration Certificates
Self-certified declaration (if applicable)
Copy of Certificates of incorporation
4. Financial: Turnover CA Certificate with CA’s Registration
Number/ Seal
5. Financial: Net CA Certificate with CA’s Registration
Worth Number/ Seal
6. Technical Capability Annexure-14 per project reference
And
Work Completion Certificates from the
client; OR
Work Order + Self Certificate of
Completion (Certified by CA);
OR
Work Order + Phase Completion
Certificate from the client
Project PO Client Value
S.No. No. Name
1 To To be To be filled
be filled
filled
2 if if if any
any any
3 if if if any
any any
4 if if if any
any any
7. Tax registration and Copies of relevant certificates of
clearance registration
VAT/ CST clearance certificate from the
Commercial Taxes Officer of the Circle
Page 136 of 147

concerned
8. Certifications Copy of a valid certificates at the time of
bidding
9. Mandatory A Self Certified letter as per Annexure-5:
Undertaking Self-Declaration
10. Office at Jaipur As per Annexure 18
11. Certificate of As per Annexure-6

Conformity/ No
Deviation
12. Declaration by As per Annexure-7
Bidders
13. List of document As per Annexure-17
attached
Page 137 of 147

ANNEXURE-18: DECLARATIONBY BIDDER REGARDING ESTABLISHMENT OF OFFICE IN JAIPUR{to signed

by selected bidder}
To,
The Managing Director
Rajasthan State Agency for Computer Services (RajCOMP)
1st floor, Yojana Bhawan, Tilak Marg, C- scheme
Jaipur-302005 (Raj.)
Sir/Madam,
I have carefully gone through the Terms & Conditions contained in the RFP Document for Rajasthan State
Data Center Phase-1 (RSDC-P1).
I hereby given an undertaking that my company <name has to specify by bidder> will establish an office in
Jaipur, within two months of award of the contract.
I further certify that I am competent officer in my company to make this declaration.
Your’s Sincerely

Date:
Place:
Page 138 of 147

ANNEXURE-19: INDICATIVE CONFIDENTIALITY AND NON DISCLOSURE AGREEMENT
CONFIDENTIALITY AND NON-DISCLOSURE AGREEMENT
This confidentiality and non-disclosure agreement (“Agreement”) is made on this

_____________day of ____, 2017
BETWEEN
Managing Director, RajComp Info Services Ltd., B-Block, 1st Floor, Yojna Bhawan, Tilak Marg, C-
Scheme, Jaipur-302005 (hereinafter referred to as “RISL”, which expression shall, unless repugnant to the
context hereof or excluded specifically, mean and include its successors, assigns and administrators) of the
FIRST PART,
AND
Company Name, India (hereinafter referred to as ‘Successful Bidder/ Supplier/DCO’, which

expression shall, unless repugnant to the context hereof or excluded specifically, mean and include its
successors, assigns and administrators) of the SECOND PART.
WHEREAS
a. The RISL wishes to appoint an agency for_____ ______________Yojana Bhawan, Jaipur for a period of
__ years. For the purpose there will be a requirement to exchange certain information related to or
hosted in Rajasthan State Data Centre (RSDC) Phase-I which is proprietary and confidential
information.
b. The RISL is willing to disclose such information to DCO only on the terms and conditions contained in
this Agreement. The DCO agrees to hold the Covered Data and Information in strict confidence. DCO
shall not use or disclose Covered Data and Information received from or on behalf of Government of
Rajasthan/RISL except as permitted or required by the Agreement, or as otherwise authorized in
writing by RISL.
NOW, THEREFORE, THE PARTIES HERETO AGREE AS FOLLOWS:
1. Definition: In this agreement unless the contest otherwise requires:
1.1. "Confidential Information" shall mean
a) any and all information concerning Rajasthan State Data Centre (RSDC) Phase-I or any other
successor,
b) any and all trade secrets or other confidential or proprietary information related and hosted in
State Data Centre (SDC)
c) Passwords of IT/Non IT equipments of SDC, user identifications, or other information that may
be used to access information systems, networking diagrams, technical specifications of
IT/Non IT equipments, policies of firewall/IDs/IPS /routers /switches and information hosted
on IT equipments in Rajasthan State Data Centre (RSDC) Phase-I
1.2. Proprietary Information shall mean as technical data and other information (including but not
limited to digital data, products, substances, organisms, technology, research results or plans,
system processes, workflows, know-how, reports, descriptions, drawings, design, compositions,
strategies, trade secrets, business and financial information, and computer software) in whatever
form, which is related or hosted with Rajasthan State Data Centre (RSDC) Phase-I and is disclosed
or delivered by the First Party to the Second Party, whether by means of written or oral disclosure
or otherwise.
Page 139 of 147

2. Limitations on Use and Disclosure of Confidential and Proprietary Information

2.1. Confidential and Proprietary Information disclosed by the RISL and/or other departments/PSU
whose data are hosted in Rajasthan State Data Centre (RSDC) Phase-I shall be used by the DCO
solely for the purpose of fulfillment of the obligation and work assigned to it as per order no.
_______________and shall not otherwise be used for his benefit or otherwise. All information
encountered in the performance of duties shall be treated as confidential unless and until advised
otherwise by RISL or its representative. DCO shall not share, record, transmit, alter, or delete
information residing/hosted in the information systems except as required in performance of the
job duties.
2.2. Confidential and Proprietary Information shall not be copied or reproduced by the DCO without
the express written permission of the RISL, except for such copies as may be reasonably required
for accomplishment of the purpose stated in the tender no. _________________________.
2.3. Confidential and Proprietary Information shall be disclosed only to the Director or employees of
the DCO who have a 'need to know' in connection with the purpose stated above, and who
additionally agree to the nondisclosure requirements of this Agreement. Any further disclosure of
confidential and Proprietary Information by the DCO shall be treated as a breach of this
Agreement by the DCO.
2.4. Confidential and Proprietary Information shall not be disclosed by the DCO to any third party
without the prior written consent of the First Party.
2.5. This Agreement shall not restrict disclosure or use of Confidential and Proprietary Information
which:
a. was in the public domain at the time of disclosure or thereafter enters the public domain
through no breach of this Agreement by the DCO; or
b. was, at the time of receipt, otherwise known to the DCO without restriction as to use or
disclosure; or
c. becomes known to the DCO from a source other than the RISL and/or other
departments/PSU without a breach of this Agreement by the DCO; or
d. is developed independently by the DCO without the use of Proprietary Information disclosed
to it hereunder; or
e. is otherwise required to be disclosed by law.
3. Business Obligation:
3.1. During the complete contract period and even after 3 years of the expiry of the agreement, the
DCO shall not
a. Disclose Confidential Information in any manner or form to any person other than its own
employees for the limited purpose stated herein, or
b. Use Confidential Information for its own benefit or for the benefit of any person or entity
other than the RISL, without the prior written consent of the RISL .
3.2. Whereas, the RISL as a matter of policy and with a view to operate and maintain SDC has given
order to the DCO Work Order No for _____________________at Yojana Bhawan, Jaipur for a
period of __ year as specified in the service level agreement (SLA).
3.3. Whereas, the RISL under the circumstances referred, herein before, wants to protect itself from
any misuse of the confidential and proprietary information by the third party i.e. person or
persons (employees of DCO), had entered into an agreement with the DCO that the second party
shall not divulge such information either during the course of the life of this agreement or even
Page 140 of 147

after the expiry of the agreement.
3.4. Whereas, the DCO has agreed to fully abide by the terms of this non-disclosure agreement and it
has also been agreed by the parties that if there will be any breach or violation of the terms of
agreement vis-à-vis non-disclosure clause, the DCO shall not only be liable for consequential costs
and damages but in addition to that will also be liable for criminal prosecution in accordance with
the prevailing laws.
3.5. Whereas, the DCO having in his possession or control any secret official code or password or
digital data or any sketch, plan, model, article, note, document or information which falls within
the purview of confidential or proprietary information, the DCO shall not part with any part of
such information to any one under any circumstances, whatsoever, without the prior approval of
the RISL and if this is violated, the RISL shall have the legal right to initiate civil and criminal
proceeding against it under the provisions of the relevant law.
3.6. Whereas, the RISL shall have the entire control over the functioning of the DCO and the DCO shall
work according to the instruction of the RISL and in case if this is violated by the DCO in any mode
or manner, the RISL shall have the legal right to initiate civil and criminal proceeding against it
under the provisions of the relevant law.
3.7. Whereas, if the DCO permits any person or persons without permission of the RISL to have –
a. Access or secures access to such computer, computer system or computer network which has
the connectivity with the confidential and proprietary information or;
b. Downloads, copies or extracts any data, computer data base or information from such
Database Server, Web Server, Computer System, networking equipments or Computer
Network including information or data held or stored in any removable storage medium which
has the connectivity with the confidential and proprietary information or;
c. Damages any Database Server or causes to damage any Database Server, Web Server,
computer system, computer network, data, data base or any other programmes residing in
such Server, computer system or computer network;
d. Denies or causes the denial of access to any authorized person of the RISL to have access to
any computer system or computer network by any means;
Shall be liable to pay damages by way of compensation and would also be liable for criminal
prosecution in accordance with the prevailing laws.
3.8 DCO shall report to RISL any use or disclosure of confidential and/or proprietary information/data not
authorized by this Agreement in writing by RISL. DCO shall make the report to RISL within not less
than one (1) business day after DCO learns of such use or disclosure. DCO’s report shall identify:
a) The nature of the unauthorized use or disclosure,
b) The confidential and/or proprietary information/data used or disclosed,
c) Who made the unauthorized use or received the unauthorized disclosure,
d) What DCO has done or shall do to mitigate any deleterious effect of the unauthorized use or
disclosure, and
e) What corrective action DCO has taken or shall take to prevent future similar unauthorized use
or disclosure.
DCO shall provide such other information, including a written report, as reasonably requested by
RISL.
3.9 The DCO hereby agrees and consents that temporary or permanent injunctive relief and/or an order
of specific performance may be granted in lieu of, or in addition to other available relief in any
proceeding brought by RISL to enforce this Agreement, without the necessity of proof of actual
damages and without posting bond for such relief.
Page 141 of 147

4. Dispute Resolution:
4.1. Whereas, both the parties have agreed that in the event of any dispute or differences arising in
between the parties, the courts at Jaipur shall only have jurisdiction to adjudicate the
disputes/differences.
IN WITNESS WHERE OF the Parties here to have hereunto set their hands and seal the day and year first
above written.
Signed By: Signed By:
()
Designation:,
Company: Managing Director, RISL
In the presence of: In the presence of:
( ) ()
Company: RISL
( ) ()
Company: Department of IT&C, Govt. of Rajasthan
Page 142 of 147

ANNEXURE-20: Detailed Specification of Engineered Machine
1. Oracle Exadata Database Machine X4-2 Quarter Rack

Oracle Exadata Database Machine X4-2 Quarter Rack
Hardware
Database Server (Qty 2Nos.)
2 x Twelve-Core Intel® Xeon® E5-2697 v2 Processors (2.7GHz)
256 GB (16 x 16GB) – Expandable to 512GB (16 X 32GB)
4 x 600GB 10K RPM SAS Disks (Hot-Swappable)
Disk Controller HBA with 512MB Cache – Battery Online Replaceable
2 x InfiniBand 4X QDR (40Gb/s) Ports (PCIe 3.0) – Both Ports Active 4 x

1GbE/10GbE Base-T Ethernet Ports 2 x 10GbE Ethernet SFP+ Ports (1 Dual-
port 10GbE PCIe 2.0 network card based on the Intel 82599 10GbE
Controller technology)
1 Ethernet port (ILOM)
Redundant Hot-Swappable power supplies and fans
Oracle Enterprise Linux
Storage Server (Qty 3Nos.)
2 x Six-Core Intel® Xeon® E5-2630 v2 Processors (2.6 GHz) - Faster clock
96 GB (4 x 8GB + 4 x 16GB) - More memory needed to manage larger flash
RAID 1 implementation 12 x 4 TB 7.2K RPM High Capacity SAS (hot-swap)
4 x 800 GB Sun Flash Accelerator F80 PCIe Cards – Hardware Compression
Disk Controller HBA with 512MB Cache - Battery Online Replaceable
2 InfiniBand 4X QDR (40Gb/s) Ports (PCIe 3.0) – Both Ports Active

Embedded Gigabit Ethernet Ports for management connectivity
1 Ethernet port (ILOM)

Redundant Hot-Swappable power supplies and fans
Platinum Server
2 x Intel Xeon E5-2609 (2.50 GHz quad core with 10 MB L3 cache) or higher
48 GB RAM
6 x 300 GB HDD or higher
Rack mountable
Min. 1 Gbps on board integrated network port
All necessary cables viz. Power cable, data cable etc.
Media Server
2 x Intel Xeon E5-2609 (2.50 GHz quad core with 10 MB L3 cache) or higher
64 GB RAM
Page 143 of 147

5 x 4 TB HDD or higher (RAID - 5)

Rack mountable
Redhat Enterprise Linux
EM 12c cum Audit Server
2 x Intel Xeon E5-2630 v2 @ 2.6 GHz hexa or higher
96 GB RAM
4 x 600 GB HDD or higher
Rack mountable
Oracle Enterprise Linux, ORACLE VM
Software
Items Cores Qty.
Oracle Database Enterprise Edition Processor perpetual 48 24
Diagnostic Pack Processor perpetual 48 24
Tuning Pack Processor perpetual 48 24
Real Application Cluster Processor perpetual 48 24
Partitioning Processor perpetual 48 24
Database Vault Processor perpetual 48 24
Oracle Audit Vault and Database Firewall Processor perpetual 48 24
Advanced Security Processor perpetual 48 24
Cloud Management Pack for Oracle Database Processor perpetual 48 24
Database Life cycle Management Pack Processor perpetual 48 24
Exadata Storage Server Software Disk drive perpetual N/A 36
2. IBM PureApplication System

a. IBM PureApplication System W2500-96m x86
Item No. 1: IBM PureApplication System W2500-96m x86
Particulars Description
Hardware with system software
Processor (per Blade) 2x8 core, 2.6GHz Intel Ivy Bridge EP processor
# Compute nodes (Blades) 6
Compute Node Dual Processor, 16-core, 256GB memory
256GB (8-2x16GB, 1066 MHz, DDR3, LP
Memory/Compute Node RDIMMS(1.35V))
Compute
Network cards/Compute
1 x EN4054–4 port 10Gb Ethernet Mezz Adapter
Node
Fibre cards/Compute Node 1 x FC 3172-2 port 8Gb Fibre Channel Mezz Adapter
# Cores 96
Memory 1.5TB
Storage Solid State Drive (SSD) 6 x 400GB 2.5 in. SSD (E-MLC)
Page 144 of 147

Hard Disk Drive (HDD) 40 x 600 GB 2.5 in. 10k HDD

Redundant dual-active highly available intelligent V7000
Storage Controller disk controllers
Redundant dual-active highly available intelligent V7000
Storage Expansion storage expansion
Total Storage SSD 2.4 TB unformatted / 1.6 TB usable
Total Storage HDD 24.0 TB unformatted / 21.6 TB usable
Top of Rack Switches (TOR) BLADE Network Technologies TOR G8264 switches for
Network Customer Data Centre & Rack to Rack communications
Transceivers 10GbE Fibre Direct Attach Cabling (DAC / Twinax)
Network / Chassis 2 x EN4093–BNT 10GbE
Chassis Fibre / Chassis 2 x FC5022–Brocade 48 16GbFC
Chassis 1 x Accipiter Chassis
Power Distribution Unit
4 x 30A 1ph or 4 x 32A 1ph
Power (PDU)
Management Nodes 2 x PureSystems Manager (PSM)
Mgmt.
2 x Virtualization System Manager (VSM)
Licensing PVU licensing 70 PVUs per core
Rack Rack 2.0 M 19” Enterprise Rack
- A27Full stack monitoring (hardware, OS, entitled middleware)
- Virtualization & virtualization management
- Tooling for creating patterns
Virtual System Patterns •IBM OS Image for Red Hat Linux Systems
v2.0.0.3 (RHEL 64-bit v6.3)
•IBM WebSphere Application Server Hypervisor
Edition v7.0.0.29 with IMP (WAS 7.0)
Edition v8.0.0.6 with IMP (WAS 8.0)
Edition v8.5.5 with IMP (WAS 8.5)
•IBM DB2 9.7 FP8 Enterprise Server Edition HV*
•IBM DB2 10.1 FP2 Enterprise Server Edition HV*
•IBM DB2 10.5 Advanced Workgroup Server
Edition HV*
•Automation Framework HV (for migrating
applications)
Virtual Application Patterns •Java Pattern v1.0.1 (64-bit Java 7 SDK)
•IBM Workload Deployer Pattern for Web Applications
v1.0.1 (with WAS v7)
•IBM Web Application Pattern v2.0.1 (with WAS v8)
•IBM Transactional Database for Cloud v1.1.0.7 (DB2
9.7 FP8, 10.1 FP2 & 10.5)
•IBM Data Mart for Cloud v1.1.0.7 (with DB2 9.7 FP8,
10.1 FP2 & 10.5)
Item No. 2: IBM Case Foundation
Page 145 of 147

• IBM FileNet Content Manager

• IBM FileNet Case Analyzer
• IBM FileNet Process Designer
• IBM FileNet Case Monitor
• IBM FileNet Process Simulator
• IBM FileNet Connector for Microsoft Visio
• IBM FileNet eForms for P8
IBM Case Foundation V5.2 • IBM FileNet P8 Platform: Content Platform Engine and
includes Application Engine
Additional bundled IBM •IBM Forms V8.0
software components with •IBM Cognos® Real-time Monitoring V10.2
limited use license terms •IBM DB2 Enterprise Server Edition V10.1
•IBM DB2 Enterprise Server Edition V9.7
•IBM WebSphere® Application Server V8.5
•IBM Tivoli® Directory Server V6.3
Item No.3: IBM Integration Bus
Standards-based formats (such as XML, DFDL, and
JSON), industry formats (such as HL7), and custom
Data formats supported formats
Routing, filtering, enrichment, multicast for publish-
Range of operations subscribe, sequencing, and aggregation
Item No.4: IBM Datacap Taskmaster Capture
Number of Users 50
b. IBM PureApplication System W2500-128

IBM Pure Application System W2500-128
Hardware with system software
Processor 8 core, 2.6GHz Intel Ivy Bridge EP processor, 115 W
# Compute
8
nodes
Intel Xeon Processor E5-2650 v2 8C 2.6GHz 20MB Cache
Compute Node 1866MHZ 95W – 16 GB per core RAM
Memory/Compu
256GB (8-2x16GB, 1066 MHz, DDR3, LP RDIMMS(1.35V))
te Node
Compute Network
cards/Compute 1 x EN4054–4 port 10Gb Ethernet Mezz Adapter
Node
Fibre
cards/Compute 1 x FC 3172-2 port 8Gb Fibre Channel Mezz Adapter
Node
# Cores 128
Memory 2.0TB
Solid State Drive
6 x 400GB 2.5 in. SSD (E-MLC)
Storage (SSD)
Hard Disk Drive 40 x 600 GB 2.5 in. 10k HDD
Page 146 of 147

(HDD)
Storage Redundant dual-active highly available intelligent V7000 disk
Controller controllers
Storage Redundant dual-active highly available intelligent V7000 storage
Expansion expansion
Total Storage
SSD 2.4 TB unformatted / 1.6 TB usable
Total Storage
24.0 TB unformatted / 21.6 TB usable
HDD
Top of Rack BLADE Network Technologies TOR G8264 switches for Customer
Switches (TOR) Data Centre & Rack to Rack communications
Network
Choice of: 10GbE Fibre, 1GbE Fibre, 1GbE Copper, Direct Attach
Transceivers Cabling (DAC / Twinax)
Network /
2 x EN4093–BNT 10GbE
Chassis
Chassis 2 x FC5022–Brocade 48 16GbFC
Fibre / Chassis
Chassis 1 x Accipiter Chassis
Power
Distribution Unit 4 x 30A 1ph or 4 x 32A 1ph
Power (PDU)
Management 2 x PureSystems Manager (PSM)
Mgmt.
Nodes 2 x Virtualization System Manager (VSM)
Licensing PVU licensing 70 PVUs per core
Page 147 of 147

RFP After Pre-Bid

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RFP for O&M(FMS) - RSDC PHASE-1 after Pre-bid

Request for Proposal (RFP) Document for

Reference No. F4.2(296)/RISL/Tech/2016/7759 dated 03 -1-2017

Mode of Bid Submission Online though eProcurement/ eTendering system at

Name of the Bidding Company/ Firm:

RajCOMP Info Services Limited (RISL)

ABBREVIATIONS & DEFINITIONS

The Rajasthan Transparency in Public Procurement Act, 2012 (Act No. 21 of

All articles, material, commodities, electricity, livestock, furniture, fixtures, raw

PSD/ SD Performance Security Deposit/ Security Deposit

1. INVITATION FOR BID (IFB)& NOTICE INVITING BID (NIB)

2. PROJECT PROFILE &BACKGROUND INFORMATION

Phase – II New Library 400 sq. ft 15 M/s Wipro Ltd. 15-07-2015

3. PRE-QUALIFICATION/ ELIGIBILITY CRITERIA

S. Basic Specific Requirements Documents

4. SCOPE OF WORK, DELIVERABLES & TIMELINES

d. Performance tuning to ensure resilient performance, reliability and high availability of

2) Roles and Responsibilities of other Stakeholders

Sr. Scope of Work Activity Deliverable Timeline

5. INSTRUCTION TO BIDDERS (ITB)

1) Sale of Bidding/ Tender Documents

3) Changes in the Bidding Document

b) Financial bid shall include the following documents: -

6) Cost & Language of Bidding

d. other conditions, as specified in the bidding document are fulfilled.

b) Non-material Non-conformities in Bids

16) Correction of Arithmetic Errors in Financial Bids

18) Price/ purchase preference in evaluation

24) Procuring entity’s right to accept or reject any or all Bids

25) Right to vary quantity

34) Vexatious Appeals & Complaints

6. GENERALTERMS AND CONDITIONS OF TENDER &CONTRACT

4) Eligible Goods and Related Services

8) Delivery & Installation

9) Supplier’s/ Selected Bidder’s Responsibilities

10) Purchaser’s Responsibilities

11) Contract Price

12) Recoveries from Supplier/ Selected Bidder

13) Taxes & Duties

15) Confidential Information

17) Specifications and Standards

18) Packing and Documents-Not Applicable

21) Inspection-Not Applicable

22) Samples- Not Applicable

23) Drawl of Samples–Not Applicable

24) Testing charges -Not Applicable

26) Extension in Delivery Period and Liquidated Damages (LD)

i. Fraction of a day in reckoning period of delay in supplies, successful installation and

27) Authenticity of Equipment – Not Applicable

28) Maintenance Contract

29) Patent Indemnity

30) Limitation of Liability

31) Force Majeure

32) Change Orders and Contract Amendments

34) Exit Management

35) Settlement of Disputes

7. SPECIAL TERMS AND CONDITIONS OF TENDER & CONTRACT

1) Payment Terms and Schedule

2) Service Level Standards/ Requirements/ Agreement