The document outlines the qualifications, employment history, education, certifications, and volunteer experience of Sukhpreet Kour. It details work as a store manager, supervisor, personal support worker, team member, and registered nurse. Educational background includes a social service worker diploma and auxiliary nurse midwifery training. Various safety and human rights certificates are also listed.
The document outlines the qualifications, employment history, education, certifications, and volunteer experience of Sukhpreet Kour. It details work as a store manager, supervisor, personal support worker, team member, and registered nurse. Educational background includes a social service worker diploma and auxiliary nurse midwifery training. Various safety and human rights certificates are also listed.
The document outlines the qualifications, employment history, education, certifications, and volunteer experience of Sukhpreet Kour. It details work as a store manager, supervisor, personal support worker, team member, and registered nurse. Educational background includes a social service worker diploma and auxiliary nurse midwifery training. Various safety and human rights certificates are also listed.
The document outlines the qualifications, employment history, education, certifications, and volunteer experience of Sukhpreet Kour. It details work as a store manager, supervisor, personal support worker, team member, and registered nurse. Educational background includes a social service worker diploma and auxiliary nurse midwifery training. Various safety and human rights certificates are also listed.
8 Jeffrey st, Brampton, ON L6S 2M9 ●647-870-9215● sukhpreetk2408@gmail.com
QUALIFICATIONS
Valid Ontario’s Security License
Diploma in Social Service Worker Program Ability to remain calm in challenging situations and to accept the criticism and work well under pressure in a professional manner Emergency First-aid and CPR level C certifications Very good verbal and non-verbal communication and interpersonal abilities Punctual, disciplined, a confident, responsible, and precise way to deal with work andmeet deadlines Valid driver’s license of ‘G’ level Legally eligible to work in Canada EMPLOYMENT HISTORY Store Manager, Tim Hortons, Tottenham, Ontario (March2022-March2023) Managing labor cost through effective schedule Controlling food and paper cost using order guides Ensuring that product launches and promotions are executed with perfection Resolving guest issues as well as working with team to minimize issues Doing dairy and TDL orders, time to time logs, calibrations, cleaning standards and recruiting new hires Supervisor, Tim Hortons, Mayfield, Brampton, Ontario (Feb 2021-Feb2022)
Commending by management for outstanding customer service
Providing excellent service by being polite and friendly Communicating articulately with the public Personal Support Worker, home based child care, Belleville, Ontario (March 2020-May 2020)
Provided care and assistance to family members
Provided report on their behavior and patterns by observing Discussed problematic issues and helped them regarding decision making Assisted in their studies and personal care Team Member, Tim Horton’s, South OnRoute, Trenton, Ontario (October2019- Jan2021)
Recognized by the executives for remarkable customer service
Used critical thinking and negotiation abilities to deescalate customer conflict Handled money and other currencies rapidly and accurately Taking the temperature of baked goods to ensure freshness Demonstrated ability to work independently and as part of a small team Kept up elevated requirements of client support inside high volume, fast-paced environment Registered Nurse, Shri Om Sai Multispecialty Hospital, Ganganagar, Rajasthan, India (Jan2017-
May 2019)
Monitored patient’s condition and assessing their needs to provide the best possible care and advice Consulted with nurse supervisors and physicians to determine best treatment plans for patients Inspected the facilities and act to maintain excellent hygiene and safety (decontaminating equipment, sanitizing surfaces, preparing beds) Provided an immediate medical care in emergencies and supervised and trained LNs and nursing assistants Performed routine procedures such as blood pressure measurements, administering injections and so on EDUCATIONAL BACKGROUND
Social Service Worker, Loyalist College, Belleville, Ontario 2019-2021
Courses include the Psychology, Counselling, Sociological Foundation, Human Services
and Ethics Knowledge of how to deliver counselling, community services and social support programs Knowledge of how to serve a range of services to different communities Auxiliary Nurse Midwifery (ANM), Rajasthan Nursing Council, Jaipur, India 2014-2016
Courses included Biology, Child health nursing, Midwifery, Health care management, Primary health nursing and Community health nursing Lab experience in which learned how to check the blood groups and its categories, vital sign monitoring, injecting, and bedding
CERTIFICATIONS: Academic Integrity Certificate (Loyalist College) September14, 2020 Worker Health and Safety Awareness Certificate (Ministry of Labour) September 21, 2020 The Ontario Human Rights Code, AODA Certificate (Ontario Human Rights Commission) Sep. 28, 2020 WHMIS Certificate through Loyalist College October 5, 2020 Certified in Standard First Aid, CPR Level C with AED (Canadian Red Cross) Exp. 2023-03-08 March 08, 2020 Victim Rights in Canada (Canadian Police Knowledge Network) December 08, 2020 Training on Human Trafficking for Law enforcement (MCIS Language solutions) December 11, 2020 General Training on Human Trafficking for Service Providers (MCIS Language Solutions December 12, 2020 40 Hour Security Guard Training Certificate (Loyalist College) December 18, 2021 VOLUNTEER EXPERIENCE: Social Care Worker, Salvation Army, Belleville, ON (November 2019- December 2019)
Practiced positive direction with children by helping them in order to fulfil their needs by giving them free clothes.
