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(Name)

(Phone Number)
(Email Address)

Summary
A self-motivated, hardworking, innovative individual with great communication and customer service skills. I
am currently a Family Science major at the University of Maryland and have experience in various customer
service roles, including babysitting, cashier, server, and appointment scheduler. I am also actively involved in
several clubs and organizations at UMD, including Phi Alpha Delta Professional Law Club, Black Pre Law-
Association, African Student Association, Empowering Women in Law and Public Health Beyond Borders.
Education
Fall 2021- Present
 University of Maryland, College Park, MD
o Major: Family Science
September 2016- June 2017
 Urbana High School, Ijamsville, MD
September 2016 - June 2017
 Frederick High School, Frederick, MD
o Graduated 2020
Courses
2019
 AP United States History
 AP Psychology
 AP English Language
 Biology 101- Frederick Community College Dual Enrollment
 Commercial Foods
 Ceramics
 Sports Medicine
Experience
March 2021- Present
 Cocktail Server at Marriott HQ, Bethesda, MD
o Interact with customers by taking their orders, making recommendations, providing them with
accurate bills, serving them food and drinks, processing payments, and supplying them with
whatever they need in a timely manner
o Handle multiple tables and tasks in an efficient manner
o Clean and clear tables
June 2018- Present
 Appointment Scheduler at Menocal Family Practice, Frederick, MD
o Organize workflow and appointment by reading and routing correspondence, collecting customer
information, and managing assignments
o Organize patient appointments, schedule procedures, and coordinate office visits according to
physician and patient availability
o Adept at managing and streamlining administrative processes to reduce errors, improve accuracy
and efficiency, and achieve organizational objectives
June 2014 - Present
 Babysitter, Frederick, MD
o Provide childcare for children of family and friends
o Ages 1-10
o Maintain child-friendly, safe environments
August 2018- August 2020
 Server at Buckingham's Choice, Adamstown, MD
o Serve food to elders 65+
o Work as a team to execute different tasks
o Set, clear, and clean tables
December 2020 - March 2021
 COVID Vaccination Clinic, Dr Menocal
o Assisted in administering COVID-19 vaccinations to patients
June 2017- August 2018
 Cashier at Roy Roger, Frederick, MD
o Work as a team member providing cashier services
o Assist as needed in the kitchen
o High-quality customer service experience
Volunteer & Community Involvement
June 2016 - Present
 Frederick Classical Charter School
May 2016 - Present
 Provide technical support for church services
2018 - Present
 National Honors Society
o Participate in various volunteer opportunities
Clubs & Organizations
September 2021- Present
 UMD PAD- Phi Alpha Delta Professional Law Club
 Black Pre Law-Association UMD
 African Student Association UMD
 Empowering Women in Law UMD
 Public Health Beyond Borders UMD
Certifications
November 2018 - November 2020
 CPR, American Heart Association Basic Life Support
November 2018 - November 2020
 Heart saver First Aid, American Heart Association
Awards
2015 - Present
 Kappa Alpha Psl Fraternity, INC Certificate of Achievement
2016 - Present
 Academic Honor Roll
 Varsity Track and Field Certificate (Indoor and Outdoor}
2018 - Present
 Future Educators of America Club
 FHS NAACP YOUTH COUNCIL
 National Honors Society Certification of Membership
Certifications
November 2018 - November 2020
 CPR. American Heart Association Basic Life Support
 Heart saver First Aid, American Heart Association
Skills
 Strong communication and customer service skills
 Self-motivated and hardworking
 Innovative

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