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    Borang Bantahan Maybank Word

    Uploaded by

    mizan
    This document is a dispute form for a credit card transaction. The customer is disputing a charge of RM1938.11 from The Funded Trader on July 31, 2023. The reason given is that the charge was not authorized. The form provides information for the bank to investigate the disputed transaction.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Borang Bantahan Maybank Word

    Uploaded by

    mizan
    25 views2 pages
    This document is a dispute form for a credit card transaction. The customer is disputing a charge of RM1938.11 from The Funded Trader on July 31, 2023. The reason given is that the charge was not authorized. The form provides information for the bank to investigate the disputed transaction.

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    borang bantahan maybank word

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    This document is a dispute form for a credit card transaction. The customer is disputing a charge of RM1938.11 from The Funded Trader on July 31, 2023. The reason given is that the charge was not authorized. The form provides information for the bank to investigate the disputed transaction.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    25 views2 pages

    Borang Bantahan Maybank Word

    Uploaded by

    mizan
    This document is a dispute form for a credit card transaction. The customer is disputing a charge of RM1938.11 from The Funded Trader on July 31, 2023. The reason given is that the charge was not authorized. The form provides information for the bank to investigate the disputed transaction.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    You are on page 1of 2

    Date: 15/8/2023

    DISPUTE FORM
    Cardnumber: 4 2 8 3 3 2 2 1 1 1 4 3

    I/We hereby dispute the following transaction(s) :-


    6 5 0 5
    Transaction Description Statement Date Transaction Date Amount (RM)
    THE FUNDED TRADER 31/07/2023 31/07/2023 1938.11

    TOTAL 1938.11

    Reason(s) for dispute and enclose supporting document(s) where applicable:-

    I/We request a Sales Draft copy for reference (A fee of RM5.00 will be levied).

    The above charge(s) was/were neither made nor authorized by me/supplementary cardholder. The card was in my/supplementary
    cardholder's possession at the time of the above transaction.
    I/We participated (times) transaction(s) amounting to but was/were billed
    (amount).
    Amount charged differs. I/We authorised (amount) but amount debited was (amount). *Enclose proof
    of payment.
    I/We has/have paid the charge by cash/cheque/other credit card/charge card/debit card. *Enclose proof of payment.

    I/We have not received the merchandise/service for the transaction billed above. The expected delivery of merchandise/service was
    (date). *Proof of sales invoice with date of delivery.

    I/We have cancelled the above transaction on (date). *Enclose proof of cancellation.

    Credit voucher issued by merchant was not posted into my/supplementary cardholder's account. *Enclose copy of voucher/invoice.

    I/We cancelled the reservation with the above hotel on (date) and the cancellation code is . *Enclose
    proof of cancellation.

    Other (please specify):

    1) I/We hereby authorize Malayan Banking Berhad (the 'Bank') to investigate/correct the transaction(s) in dispute.
    2) I/We hereby acknowledge that upon initial investigation of the disputed transaction, the Bank may at its sole and absolute discretion
    credit the monies into my/our account being goodwill payment (the ‘Sum’) for my/our claim on the unauthorised transaction pending
    the finalisation of the Bank’s investigation on my/our claim without admission of any liability whatsoever on the part of the Bank as to
    my/our claim.
    3) I/We further acknowledge that in the event the Bank’s investigation proves otherwise, in which the payment of the Sum would not be
    required, I/we hereby acknowledge that the Bank shall exercise its right to set off the Sum standing in credit of any or all of my/our
    banking accounts towards satisfaction of the said Sum.

    Declaration:
    I/We hereby agree that upon resolution of the dispute and/ or refund of the said sum, the Bank shall be discharged from all liabilities and
    I/we further agree that the Bank shall not be responsible for and I/we shall fully indemnify the Bank and hold the Bank harmless against all
    losses, costs and expenses which may be incurred by me/us or by the Bank howsoever arising in connection with the transfer made by me
    and any subsequent refund of the said sum. This indemnity is irrevocable until such time the Bank revokes the same. I/We hereby undertake
    that I/we shall not make any further claim for compensation or damages whatsoever in connection with the transfer made by me and any
    subsequent refund of the said sum’.

    Signature: For submission:


    ● Email to: disputemgmt@maybank.com.my
    ● Fax No: 03-79538675

    Name: ● Mail to: Maybank Card Centre,

    IC No: 100, Jalan Tun Perak,

    Contact No: 50050 Kuala Lumpur.

    Email add: Kindly submit this form to us within 20 days from closing date of
    billing period else we will assume the charge(s) is in order.

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