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    About Loyalty

    Uploaded by

    Gowtham E

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    About Loyalty

    Uploaded by

    Gowtham E
    6 views1 page

    Copyright

    © © All Rights Reserved

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    PDF, TXT or read online from Scribd

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    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    6 views1 page

    About Loyalty

    Uploaded by

    Gowtham E

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    You are on page 1of 1

    About Loyalty Programme

    The Loyalty scheme for Frequent Travelers is exclusively brought to you by IRCTC in
    partnership with India’s leading card partners viz SBI Cards, BOB Cards and HDFC Bank. The
    scheme allows the travellers to earn ‘Travel Points’ whenever members booked tickets
    through IRCTC e-ticketing portal and these points can be redeemed on Train Tickets as and
    when required.

    A loyalty user earns travel points on Rail ticket booking and partner points on the purchase of
    other goods and services. The loyalty user can redeem these points for ticket booking on
    IRCTC.
    Benefits to Loyalty User:

     The Loyalty Program users enjoy the waiver of 1% transaction charges, at the time of
    booking rail e-tickets through a Co-Branded Credit Card.
     Additionally, Users of this Card are also provided free access to Lounges at Railway
    Stations.
     When the customers book Rail E-tickets on select classes through IRCTC’s website &
    Mobile App using the Co-Branded Credit Card, they accrue Loyalty Points against their
    Loyalty Number, upon completion of the journey. These accumulated Loyalty points
    can be redeemed to book further tickets.

    Linking of Loyalty card: User can link their IRCTC user ID with the Loyalty card only when this
    card is successfully registered at IRCTC end. While linking the IRCTC user id with Loyalty card
    profile details is also matched.
    Points Accrual

     While booking the Rail ticket in AC classes, when user opt for Accrual booking , loyalty
    number of the passenger is taken as input and on the basis of which Passenger details
    is fetched for booking. User may add the passenger without having the loyalty number
    also and may further proceed for booking. Travel Reward point (4% or 10% of the
    total fare) is accrued only for the passenger booked using the loyalty number and
    payment is done through the Loyalty card using the specified payment Gateways.

     Travel Point is accrued after 5 days of the journey date if ticket is not cancelled.

     The Travel points accrued will be shared with the bank in a file which can be
    downloaded through portal provided to bank on daily basis. These points would be
    managed by bank and will be used by user for redemption.

     Bank Reward points would be given by bank on Retail or POS transactions and can be
    redeemed by user on ticket booking.

    *Terms and Conditions Apply

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