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    Professional Practice

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    Professional Practice

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    thpbsws
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    9 views6 pages

    Professional Practice

    Uploaded by

    thpbsws

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    Unit 3: Professional Practice

    Unit code L/618/7398

    Unit type Core

    Unit level 4

    Credit value 15

    Introduction
    In the workplace, it is essential to be effective as a communicator, critical thinker,
    analyser, team worker and team leader. These skills are needed on a daily basis
    in order to carry out designated tasks as part of a job role. The development of
    academic competence and the continuation of lifelong learning and continuing
    professional development (CPD) are required to ensure that individuals have a
    valued set of interpersonal skills that can be applied to any situation or
    environment.
    This unit provides a foundation for good practice in a variety of contexts. The
    ability to communicate effectively using different tools and mediums will ensure
    that practical, research, design, reporting and presentation tasks are undertaken
    professionally and in accordance with various communication conventions. In
    everyday life, the ability to apply critical reasoning and solve problems are skills
    that enable tasks to be completed successfully and facilitate effective decision
    making. Working with others in a group environment such as an academic setting
    or in the workplace is an integral part of everyday life. Therefore, understanding
    the dynamics of teams in terms of culture, roles and responsibilities will ensure
    that there is a better understanding and awareness of the importance and value of
    teamwork. Continuing professional development, self-improvement, reflective
    practice and working towards various goals are encouraged in the workplace
    through an appraisal framework. Professional development includes at higher
    levels of learning and the ability to demonstrate effective research skills and
    academic reporting skills.
    This unit covers the development of communication skills and communication
    literacy and the use of qualitative and quantitative data to demonstrate analysis,
    reasoning and critical thinking. Students will carry out tasks that require working
    with others in a team-based scenario and planning and problem solving.
    On successful completion of the unit, students will be able to demonstrate
    leadership skills through the dynamics of team working. Through reflective
    practice, they will be able to evaluate the contributions they make as an individual
    and those of others.
    Learning Outcomes
    By the end of this unit students will be able to:
    LO1 Demonstrate a range of interpersonal and transferable communication skills
    to a target audience
    LO2 Apply critical reasoning and thinking to a range of problem-solving
    scenarios LO3 Discuss the importance and dynamics of working within a team
    and the impact
    of team working in different environments
    LO4 Examine the need for continuing professional development (CPD) and its
    role within the workplace and for higher-level learning.
    Essential Content

    LO1 Demonstrate a range of interpersonal and transferable communication skills


    to a target audience

    Effective communication:

    Verbal and non-verbal, e.g. awareness and use of body language, openness
    and responsiveness, formal and informal dialogue and feedback to a range
    of different stakeholders, academic report writing, use of IT to enhance
    communication, use of source information to undertake research.
    Understanding of the reasons for communicating with internal and external
    stakeholders, e.g. responding to queries, technical support, providing
    instructions, raising awareness of issues.
    Considerations when communicating with internal and external
    stakeholders, e.g. maintaining privacy and security, tone of voice, use
    of technical vocabulary or jargon, company image.
    Consideration of issues relating to inclusion and diversity when
    communicating and interacting with others.

    Interpersonal skills:

    Soft skills, e.g. personal effectiveness, working with others, use of initiative,
    negotiating skills, assertiveness skills and social skills.

    Time-management skills:

    Prioritising workloads, setting objectives, using time effectively, making and


    keeping appointments, planning and scheduling tasks and activities.

    LO2 Apply critical reasoning and thinking to a range of problem-solving scenarios

    Specification of the problem:

    Definition of the problem; analysis and clarification.

    Identification of possible outcomes:

    Identification and assessment of various alternative outcomes.

    Tools and methods:

    Use of problem-solving methods and tools.


    Demonstrate resourcefulness and creativity when solving problems.
    Plan and implement:

    Sources of information, solution methodologies, selection and


    implementation of the best corrective action, e.g. timescale, stages,
    resources, critical path analysis.

    Evaluation:

    Evaluation of problem solving, measurement of solution against


    specification and desired outcomes, sustainability.

    LO3 Discuss the importance and dynamics of working within a team and the
    impact of team working in different environments

    Working with others:

    Nature and dynamics of team and group work, informal and formal settings.
    Purpose of teams and groups, e.g. long-term corporate objectives and
    strategy, problem-solving and short-term development projects, flexibility
    and adaptability, team player.
    Individual responsibility when working as part of a team.
    Working effectively on individual and collaborative tasks regardless of
    levels of supervision.
    Allocation and management of tasks between members of the team,
    identifying team members’ strengths, communicating requirements and
    expectations effectively.

    Teams and team building:

    Selecting team members e.g. specialist roles, skill and style/approach mixes.
    Identification of team and work group roles.
    Stages in team development, including team building, identity, loyalty,
    commitment to shared beliefs, professionalism.
    Team health evaluation, including promoting and maintaining a safe and
    secure working environment, action planning, monitoring and feedback,
    coaching skills, ethics.
    Effective leadership skills, e.g. setting direction, setting standards,
    motivating, innovative, responsive, effective communicator, reliability,
    consistency.
    LO4 Examine the need for continuing professional development (CPD) and its role
    within the workplace and for higher-level learning

    Responsibilities:

    Own responsibilities, e.g. personal responsibility, direct and indirect


    relationships and adaptability, decision-making processes and skills, ability
    to learn and develop within the work role.
    Other responsibilities, including employment legislation, ethics,
    employment rights and responsibilities.
    Maintaining a productive, professional and secure working environment.

    Performance objectives:

    Setting and monitoring performance objectives, measurement tools for


    success and achievement.
    CPD, including lifelong learning, training and development, personal
    development, professional development.

    Evidence criteria:

    Production data, personnel data, judgemental data.


    Rating methods, e.g. ranking, paired comparison, checklist, management by
    objectives.
    Skills audit, including personal profile using appropriate self-assessment tools,
    evaluating self-management.
    Personal and interpersonal skills.

    Motivation and performance:

    Application and appraisal of motivational theories and techniques, rewards and


    incentives; manager’s role; self-motivational factors.

    Development plan:

    Plan to include current performance, future needs, opportunities and


    threats to career progression, aims and objectives, achievement dates,
    review dates, learning programme or activities, action plans, personal
    development plans, ongoing commitment to CPD.
    Learning Outcomes and Assessment Criteria

    Pass Merit Distinction


    LO1 Demonstrate a range of interpersonal and
    transferable communication skills to a target audience

    P1 Demonstrate effective M1 Design a professional D1 Evaluate the


    design and delivery of a schedule to support the effectiveness and
    training event for a given planning of an event, to application of
    target audience, using include contingencies and interpersonal skills used in
    different communication justifications of time the design and delivery of
    styles and formats. allocated. a training event.
    P2 Demonstrate effective
    time-management skills
    in planning an event.

    LO2 Apply critical reasoning and thinking to a


    range of problem-solving scenarios

    P3 Demonstrate the use M2 Research the use of D2 Evaluate the overall


    of different different problem-solving success of the event
    problem-solving techniques used in the delivered, in terms of
    techniques in the design design and delivery of an how well critical
    and delivery of an event. event. reasoning and thinking
    were applied to achieve
    P4 Demonstrate that M3 Justify the use and the end goal.
    critical reasoning has application of a range of
    been applied to the methodologies in the
    design and delivery of design and delivery of an
    the event. event.

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