Rural Marketing in India: Issues, Challenges, and Opportunities
Rural Marketing in India: Issues, Challenges, and Opportunities
Rural Marketing in India: Issues, Challenges, and Opportunities
ABSTRACT
Rural marketing is expanding quickly, and businesses that operate in villages must put a lot of effort into
this area. All of these people are benefited by rural marketing thanks to the numerous marketing
alternatives available in India. It appears claimed there is a large global market opportunity in the rural
Indian market. Rural market conditions are currently undergoing a very rapid change. Due to rising
disposable income and literacy rates, rural consumers are increasingly demanding branded goods.
Consumers in rural areas tend to be more determined and use a wider range of items, both durable and
non-durable, and are willing to pay a fair price for the correct goods. The Indian market, as well as the
international market, now includes rural markets. More than twice as quickly as urban markets, rural
markets are expanding. Given the vastness of the Indian rural market and its large consumer base, it
offers marketers limitless options as well as several difficulties. Marketers have realised that rural India
has a lot of potential, and with politicians focusing more on infusing funds to boost the rural economy,
corporations are becoming more interested in rural India. One cannot afford to overlook the immense
potential for rural markets presented by the growth in rural income, population, infrastructure, and
supportive government policies. Thus, rural consumers are pressuring big businesses to swarm to rural
marketplaces. The problems that businesses must overcome in rural marketing as well as the possibilities
that businesses may take advantage of are discussed in the current article.
Throughout the last ten years, rural marketing in India has increased significantly, and large
multinational firms seek to get into this market because 70% of the Indian population resides in these
regions; there is a shift from urban markets to rural markets. There are various factors behind this trend,
but a few include the urban markets being saturated and the rapid surge in rural customers who are
spending more money than their urban counterparts. The Planning Commission, the Reserve Bank of
India, and the Census of India all have various definitions of what is considered rural in India. Rural
marketing after the green revolution saw paradigm shifts from the early 1960s through the mid-1990s.
Rural and urban markets coexist in India's market system, which is dichotomous. Yet, many disagree
with this idea since they believe that since consumers are present everywhere, their wants, goals, and
attitudes will likewise be universal. It is nevertheless a truth, though, that some particular characteristics
necessitate the development of various marketing tactics for rural and urban markets. In this framework,
it is also possible to examine the current urban market conditions. First off, it is now challenging to
continue accessing the urban markets at a high profit margin since they are virtually completely
saturated. Second, as competition intensifies in urban areas, many businesses are being forced to spend a
lot of money on advertising. At the designing phase close to this rural marketing event, some or little
attention must be paid. But, since selling is a component of the Indian economy as a whole, it may really
be a volatile issue. As a result, there are two primary parts: production and selling. A group selling
strategy could be used while marketing in rural areas. The data includes sales of products that are sold in
urban markets by rural markets as well as those that are promoted for Indian markets. It is also being
sold inclusively in the Indian market. This study makes an effort while concentrating on issues and
concerns linked to the rural distribution techniques because there may be more than one way of
distribution in rural India.
OBJECTIVES:
Literature Review:
Rural India offers stable revenue and profit for expansion. The green and white revolutions have made it
feasible for rural markets to expand, which has greatly increased rural areas' income. Most of the study
shed some insight on the marketing executives and difficulties, as well as the many parts, in a variety of
ways. The largest economic research institute in India, NCAER, has conducted a study that has
confirmed that when rural earnings rise, they are more readily competing with metropolitan incomes.
The challenges and opportunities that rural marketing presents for both businesses and communities are
the main topics of discussion. Understanding these ideas is crucial before entering the rural market. Lists
of the most appropriate elements, such as distribution schemes, Together with services offered for four-
wheelers, the Indian rural market reports sales of more than $1 billion in durable items. Around $27
billion has been spent in all. It is not astonishing that multinational corporations have also embraced the
strategy of focusing on the rural Indian market.
The 37% rural growth of Coca-Cola now far outpaces the pure gold urban growth. Coke isn't the only
MNC with a significant market share in rural India. When PepsiCo, the largest worldwide rival, was
granted complete freedom to begin their market research in the 1980s, they expanded their business
strategy since market entry required advancements in the food processing and agricultural industries.
It is a programme that creates opportunities for low-income women in rural areas to earn money, raises
the standard of living in these communities by raising awareness of health and hygiene, and empowers
rural areas in India by disseminating vital information through various platforms and collaborating with
NGOs to achieve goals. There are more than 15,000 Project Shakti employees, many of whom are
females, spread over more than 61,000 villages in twelve different Indian states. A limited environment
places a lot of emphasis on marketing and employing behaviour that is dynamic and changes.
With the aid of a substitute seed that was transported from another geographic location, Mahindra's
Krishi Vihar project is assisting farmers in Rajasthan to boost their groundnut production. It has also
announced a replacement variety of grapes that would be grown there.a geographical area. More than
$27 billion of Indian rural market share.
Since 2000, the Compound Annual Growth Rate (CAGR) of India's per capita GDP in rural areas has
increased by 6.2%. The Fast Moving Consumer Goods (FMCG) industry in rural and semi-urban India
is anticipated to surpass the US$ 20 billion mark by 2018 and reach the US$ 100 billion mark by 2025.
METHODS OF RESEARCH:
Exploratory and descriptive research is the type of study being conducted. The data is gathered via a
questionnaire and secondary sources. Data is gathered from publications, books, business records, and
websites.
In a nation like India, the development of rural industry has become crucial for the following reasons:
1. Because the majority of rural enterprises are labour intensive, they greatly increase job prospects in
the rural sector.
2. By creating more and more rural industry, rural industries can stop rural-to-urban migration.
3. By boosting rural people's per-capita income, rural industry and entrepreneurship help close the
economic gap between rural and urban populations.
4. Rural entrepreneurship manages the concentration of industry in cities and supports balanced
regional economic growth as a result.
5. Rural entrepreneurship makes it easier to build roads, street lighting, drinking water, and other
infrastructure in rural areas. a sector because of their proximity to the primary market.
6. Rural business may help combat issues including poverty, slum expansion, urban pollution, and
ignorance.
7. Rural entrepreneurship provides rural educated kids with a professional path.
OCCUPATION
AGRICULTURE
AGRICULTURE WAGE
BUSINESS
NON AGRICULTURE
GOVERNMENT
CRAFTS
OTHERS
PROBLEMS FACED
LONG
DISTANCE
TRAVEL TO
MARKET
PRODUCTS OR
ERVICES
PROBLEMS FACED
STATEMENT NO OF RESPONDENTS:
TRANSPORTATION 30
JOBS 40
BUSINESS 20
OTHERS 10
PROBLEMS FACED
TRANSPORT
JOB
BUSINESS
OTHERS
STATEMENT NO OF RESPODENTS
EASY 20
TOUGH 40
50-50 10
CANNOT SAY 20
OTHERS 10
EASY
TOUGH
50-50
CANNOT SAY
OYHERS
In recent years, the rural market in India has seen significant development. Government measures have
given the rural market a boost. Many industries exist in India that have enormous potential in the rural
market; some of these industries' scenarios have been addressed.
1.Auto Industry: India has one of the world's major car industries. 7.1% of the nation's Gross Domestic
Product is comprised of this industry (GDP). A burgeoning middle class and a young population have
made the two-wheeler category, which holds an 80% market share, the market leader for automobiles in
India.
Also supporting the sector's expansion was the corporations' rising interest in investigating rural
markets. Rural areas provide tremendous business opportunities. Infrastructure improvements have
improved rural-urban facility linkage. According to the facts, the market for two wheels is growing
daily. Businesses must prioritise their marketing efforts in this market.
2.Durable consumer goods: The Indian consumer market is mostly divided into urban and rural areas,
and it is luring marketers from all over the world. The sector has a sizable middle class, a sizable
wealthy class, and a tiny economically disadvantaged section. By 2025, expenditure is expected to more
than quadruple in this sector. India reached a ten-year high and took the top spot among the 63 countries
questioned in the global consumer confidence index for the quarter ending in December 2016 with a
score of 136 points. India is viewed by multinational organisations as one of the primary markets from
which future growth is anticipated to originate. A favourable demographic composition and rising
disposable incomes will be the main drivers of the consumer market's expansion in India.
1.Banking Sector: Access to the banking system has increased over time as a result of steadfast
government initiatives to advance banking technology and encourage expansion in unbanked and non-
metropolitan areas. At the same time, despite global upheavals, India's banking industry has been steady,
maintaining public trust throughout time. Also rising are the deposits made via the Pradhan Mantri Jan
Dhan Yojana (PMJDY). 255.1 million accounts have been opened as of November 9, 2016, and
6,971.68 million dollars had been deposited. The Reserve Bank of India (RBI) claims that the Indian
banking industry is well-capitalized and regulated. In addition to cooperative credit, the Indian banking
system includes 93,913 rural cooperative banks, 1,574 urban cooperative banks, 46 foreign banks, 56
regional rural banks, and 27 public sector banks.
2. Education Sector: India plays a significant role in the global education sector. The nation has over 260
million students enrolled in its over 1.5 million schools, 751 universities, and 35,539 institutions.One of
the biggest higher education systems in the world is found in India. Nonetheless, there is still a great deal
of room for improvement in the educational system. With the recently announced Digi Dhan Abhiyan or
digital financial literacy initiative, Mr. Ravi Shankar Prasad, Minister for Law and Justice and
Information Technology, said that the Indian government will likely teach over 10 million individuals on
e-payments in rural India. To make 60 million rural households digitally literate, the government has
authorised the "Pradhan Mantri Gramin Digital Saksharta Abhiyan" (PMGDISHA).
3.Fast-moving consumer goods (FMCG) are the fourth-largest industry in India's economy, with
household and personal care products accounting for half of all FMCG sales there. The primary growth
factors for the industry have been more awareness, better access, and shifting lifestyles. the city With a
market size of over US$ 29.4 billion in 2016–17, segment (which accounts for a revenue share of about
40%) is the FMCG sector's largest source of total revenue in India.
Yet, compared to urban India, the FMCG market has risen more quickly in rural India during the past
few years.
4.Healthcare industry: In terms of employment and income, healthcare is now one of India's major
industries. Hospitals, medical equipment, clinical trials, outsourcing, telemedicine, medical tourism,
health insurance, and other related services make up the healthcare industry. Due to its expanding
coverage, services, and rising spending by both public and private entities, the Indian healthcare system
is expanding quickly. Public and commercial healthcare delivery systems are the two main divisions in
India. With a focus on metropolises, tier I and tier II cities, the private sector supplies the bulk of
secondary, tertiary, and quaternary care facilities. India's rural areas, where more than 70% of the
population lives, are expected to become major sources of demand. Ayurveda, Yoga & Naturopathy,
Unani, Siddha, and Homoeopathy (AYUSH) therapy is available to the public thanks to the country's
3,598 hospitals and 25,723 dispensaries, which ensures accessibility to alternative medicine and
treatments. The establishment of AYUSH educational institutes in States and Union Territories has
received grant-in-aid funding from the Government of India in 2017.
Although the rural market has enormous untapped potential, it should be acknowledged that there are
several associated difficulties that make it difficult to operate in the market. Distance, variety, and
dispersion are the key reasons why the rural market is still underserved. As great an opportunity as rural
India is, there are still a lot of obstacles to be overcome. Further obstacles include a dispersed population
and commerce, a high number of intermediaries in value chains driving up prices, a lack of bank and
credit options for merchants serving rural areas, a market that is heavily reliant on credit, and poor
investment capacity among retailers.
1) Given the size of the population base and the number of houses, the market is likely to be dispersed,
making it difficult for marketers to reach it. The number of villages is around five lakh, and their sizes
vary.
Between 1000 and 5000 people reside in middle-sized villages, which are home to about half of the
population.
A proper distribution and promotion strategy is required given this sort of population distribution in
order to determine how much of the rural market should be covered.
2) In comparison to metropolitan areas, rural areas have a lower per capita income. Low income per
capita results in limited purchasing power.
Apart from this, the income distribution is substantially skewed due to the skewed landholding pattern,
which is a fundamental asset. So, the rural market situation is rather diverse. So, a few issues occur in
this regard, including the off-take of any product by rural consumers, maintaining inventory levels,
possibilities for distribution systems, and frequency of distribution. The marketers should give
significant thought to this factor.
3) Rural areas lack adequate physical communication infrastructure. The majority of settlements in the
nation lack all-weather roads. It is therefore highly physically demanding to go to these settlements.
Hence, the marketers' efforts at distribution end up being both costly and unsuccessful.
4) The rural market is typically characterised by undeveloped markets and underdeveloped markets. The
great majority of rural residents lack financial stability, are tied by tradition and fatalism, and are steeped
in centuries-old rituals, taboos, and practises. Sadly, not all parts of the country have seen the effects of
agricultural technology. Technological advances have not significantly affected the vast majority of the
rural people.
5) In rural areas, there are wide disparities in literacy rates. Just one-fifth of people living in rural areas
have matriculated degrees or higher, and around two-fifths of them are illiterate. The degree of literacy
varies greatly between states as well.
These variances make it difficult for all types of rural audiences to understand the message simply and
clearly. There are restrictions on an uniform strategy for communication for rural customers due to the
mass media's restricted reach in rural regions and its regional and state variances. Different perspectives,
customs, and values between states, and occasionally even within a state, are further barriers to the
growth of communication.
6) Marketing professionals continue to face enormous difficulties in getting their goods to the 7.8
million retail outlets spread across 6,40,000 villages and supplying a network of village shops.
Smaller villages with fewer outlets provide issues for suppliers, as do the high costs of distribution
caused by the communities' separation from distributors and their low overall per outlet density. High
quality distribution is not feasible because of these issues. Each commodity, whether a consumable, a
durable, or an agricultural input, should be distributed in rural regions according to a predictable
seasonal schedule. In rural locations, demand fluctuates seasonally. Rural locations get numerous
distributions that are not consistent year-round.
Development of Strategies:
1) In this extremely unpredictable and varied environment, businesses operating in rural areas must
recognise and evaluate both the possibilities and challenges that exist. The high number of
geographically scattered villages makes it difficult for marketers to reach rural consumers, and this
necessitates looking for creative ways to promote goods and services. Major implications for segmenting
and focusing rural marketing efforts are provided by occupation and source of income. The channels to
convey the pricing and products are determined by both vocation and income, in addition to delivering a
suitable price and package size.
2) The product strategy and pricing strategies are intertwined. The product's design and packaging
also provide room to keep the price low to accommodate rural consumers' lower purchasing power. The
goal of the marketers is to make the product more accessible so that a wider demographic may buy it and
so increase the market. This is one of the most popular approaches used by marketers to tap into the rural
market.
3) When developing distribution methods for rural regions, it is important to consider the
characteristics of the product, including whether it is consumable or non-consumable, its life cycle, and
other distribution-related issues.
4) While the use of mass media may be justified for consumable items due to the size of the target
market, personal selling efforts will be necessary for durable products due to the lower size of the target
market. The promotional strategy or tactics adopted should be cost-effective. The limited availability of
vernacular newspapers in rural areas and the high percentage of illiteracy among rural residents place
restrictions on print media. For marketing goals, the marketers must plan the audiovisual content. In
promotional plans, the conventional techniques of marketing should be employed.
CONCLUSION:
A crucial role is played by the Indian Rural Market since it offers businesses fantastic opportunity to
expand their reach to roughly 70% of the population. In addition to improving the standard of living and
quality of life for those who live in rural areas, rural markets help the rural economy. While it's true that
the rural market has grown to be a favourite of all marketers, it's also crucial to understand that it comes
with a number of risks and problems. As a result, businesses should evaluate the obstacles with the
utmost care. To enter the rural market, one needs to have a deep awareness of it and take methodical
action. The firms must take into account the intricate aspects that affect rural consumers' purchasing
decisions while developing marketing strategy and action plans. The rural market is being created as a
result of greater government efforts to support the rural economy, rising purchasing power, shifting
consumer patterns, more access to information and communication technologies, and improved
infrastructure. In the upcoming years, marketers will adjust their tactics to better serve the rural
customer. The rural landscape in India is developing slowly despite all the challenges presented by rural
marketing. The biggest problem right now is creating a sustainable approach for influencing rural
customers' minds over an extended length of time. According to the needs of the rural markets,
conventional urban marketing strategies will need to be localised. For it to be able to affect the necessary
behavioural change, it needs to connect with rural customers and relate to them on an acceptable level.
To address new problems and challenges in key areas like transportation, communication, roads, credit
institutions, and crop insurance for better land and water management, government support is required
for the development of India's rural market. Without a question, rural markets are where the future is.
Hence, it can be said that marketing to rural customers is both interesting and appealing to the rural
markets. A good grasp of rural customers and their present and future aspirations, however, is a key
component of efforts to access the rural market. The study came to the conclusion that there are a lot of
prospects in rural India for businesses to expand and prosper. Nonetheless, businesses find it difficult to
compete in rural areas. 833 million people call India home, compared to 377 million in metropolitan
areas; as a result, there are many untapped business potential in rural India, but marketers are unable to
take advantage of them due to a lack of infrastructure. People cannot distinguish between brands in rural
areas because of the low literacy rate. The literacy rate in rural areas is rising now that the trend has
changed. About 80 million to 111 million more middle- and upper-class households are anticipated in
rural India. Infrastructure is expanding quickly, and these potential tempt businesses to pursue the rural
market.
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