JOSE RIZAL UNIVERSITY

80 Shaw Boulevard, Mandaluyong City

INTERNSHIP E-PORTFOLIO
on

80 Shaw Boulevard, Mandaluyong City

TRAINING PERIOD: – September 11-15, 2023
Presented to the
College of Hospitality and Tourism Management

In Partial Fulfillment of the Requirements

in
Bachelor of Science in Tourism Management
HTM C731-403TM TRAVEL AGENCY INTERNSHIP

Submitted by:
Clara Jaine B. Arguelles
Submitted to:
Ms. Judiren Torres

1st Sem,
S.Y. 2023-2024
Submitted on:
December 11, 2023
 TABLE OF CONTENTS

I. Acknowledgement

II. Introduction / Company Profile

a. About the Company

b. Location Map/Vision/ Mission/ Objectives/ Owner of the company
c. Policies of the company
d. Organizational Chart of the whole company
e. Facilities, Products or Services

III. Weekly Record Activities

1. Department – Marketing and Communications Office (Multimedia
Endorsement)
A. Areas of discussion
a. Organizational chart of the company or department (where the student was assigned)
b. Standard Operations & Procedures
c. Facilities & Equipment
d. Scheduling of the Workforce
e. Work Atmosphere on assigned department
f. Sanitation Procedures & Practices
B. Accomplished Weekly Report
C. Summary/Takeaways about the lesson learned during the Internship
Program
D. Strength and Weakness of the
E. Recommendation
F. Appendices (must be in scanned copy)
a. Copy of the Resume
b. Accomplished Parental Consent
c. Copy of Medical and Proof of Hepatitis A and B vaccine
d. Copy of the Certificate of Completion with company seal signed by the HRD
e. Pictures taken during the internship documentation
 I. Acknowledgement

I would like to express my greatest appreciation to all those who guided me to

complete these 7 days of on-the-job training.

First, I would like to thank our Almighty God for giving me strength and

guiding me throughout my journey. He taught me how to deal different kind of people

every day and to make friends with them. Our Almighty God also motivates me to finish

the 7 days of on-the-job training.

Second, I would like to thank my parents for giving me encouragement,

enthusiasm and invaluable assistance to me. Without all of this, I might not be able to

complete my OJT.

Thirdly, my deepest appreciation to our work immersion advisers Ms. Judiren

Torres for guiding us during our OJT. Thank you for being with us all throughout.

To my classmates and batch mate who are with me since day 1, thank you for

being with me and for encouraging words that gives comfort to my heart. Thank you for

the friendship that we built and for those memories even for a short span of time that we

got when we do our OJT.

This Portfolio shows determination and hard work to complete the 7 days of OJT

in Jose Rizal University’s Marketing and Communication Office.

 II. Introduction / Company Profile

A. About the Company

José Rizal University was first founded in 1919 as the Far Eastern College

School of Accounts, Commerce, and Finance, with the goal of laying the groundwork

for commercial education. It was a private, nonsectarian, non-stock, non-profit

institution. It was started by Vicente Fabella, the first certified public accountant in

Philippine history. He died not long ago. Later, in 1922, the college's name was changed

to José Rizal College in honor of the dead and well-known Filipino patriot who tried to

educate his fellow citizens about the importance of economic independence and self-

sufficiency through his writings.

 The University was established in R. Quiapo, Hidalgo Street, Manila. It offered

both the four-year commerce bachelor's degree program and the high school

curriculum. With the exception of the Japanese occupation of the Philippines during

World War II, when it remained closed in protest despite multiple attempts by the

occupying authorities to open it, it has been offering educational services since 1919.

After the war, in 1945, the university reopened. In 1950, it moved to its current

location in Mandaluyong City, which was then a part of the province of Rizal before

becoming part of Metro Manila, due to the need for larger facilities.

The University was a founding member of the Private Education Retirement

Annuity Association (PERAA) in 1974, the Philippine Association of Personnel

Management in Private Schools (PAPMIPS) in 1997, the Philippine Association of

Colleges and Universities (PACU) in 1932, and the Philippine Association of Collegiate

Schools of Business (PACSB) in 1962.

Throughout its century-long existence, the University has possessed the

exceptional distinction of generating an interesting quantity of accomplished alumni

who have garnered national recognition. A Supreme Court justice, a number of

legislators and cabinet members, a number of ambassadors, at least twenty heads of

banks and financial corporations, a number of heads of educational institutions,

prominent figures in business, trade, agriculture, and industry, and general-rank military

officers are among them. It may legitimately assert that it contributed to the training

and character development of accomplished graduates.

A. Location Map/Vision/ Mission/ Objectives/ Owner of the company

Location Map
 Vision

JRU will be a market leader in the use of technology for innovations in teaching and learning to
produce graduates of social importance.

Mission

The University aims to develop its students to become useful and responsible citizens through the
effective transfer of relevant knowledge and desirable values.

Objectives

• Continuously provide academic intervention to its students;

• Continuously provide feedback loops in satisfying its clients through metrics;

• Maintain and continuously develop a competent workforce through effective performance

management systems; and

• Maintain effective financial, technological, academic and administrative planning and control
systems to implement its goals and objectives.

Owner of the company:

Was founded in 1919 by Don Vicente Fabella, the Philippines' first certified accountant.

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B. Policies of the company

José Rizal University is committed to provide quality education through compliance with
stakeholder requirements, continuous improvement of its organizational system, and develop
competent and professional teaching and non-teaching personnel, to ensure efficient transfer of
relevant knowledge and desirable values.

C. Organizational Chart of the whole company

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 A. Facilities, Products or Services

Facilities Building A

• Dean's Office

• Registrar's Office

• Student Accounts Office

• Budget and Payroll Office

• Accounting Office

• Treasury Office

• Administrative and Human Resource Office

• Alumni Office

• Admission Hub

Tower

• Law School Office

• Graduate School Office

• Academic Affairs Office

• Research Office

• Marketing and Communications Office

• Office of the President

Building C

• Dean's Office (HTM, CJE)

• Senior High School Office

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• Medical and Dental Clinic

• Student Development Office Community Development Office

Building

• Athletics Office

• Engineering and Maintenance Office

Building K

• Elementary School Office

• Medical and Dental Clinic

Building H

• Dean's Office (NHS)

• Quality, Linkages, and Technology Enabled Learning Office

• Institute of Technology-Based Learning Office

• Information and Technology Office

• Information Technology Support/Help Desk

• Guidance and Testing Office

• Library of the President

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 Building M

• Junior High School Office

Products or Services

• Canteen

• Service Bureau

• Classroom

• Student Lounge/ Commons

• Café

• Clinic

• Wifi Area

• Laboratory

• Bookstore

• Auditorium/ Event Place

• Chapel

• Elevator

• Parking Area

• Library

• Shower Area

• Admin/Faculty Court Office President

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II. WEEKLY RECORD ACTIVITIES

DEPARTMENT: Marketing and Communications Office (Multimedia

Endorsement)- We are responsible for creating videos and promoting the
institution’s prestigious event through various social media platforms.

A.

AREAS OF DISCUSSION EVALUATION/OBSERVAT

ION

1.ORGANIZATIONAL CHART
The head of MCO, Ms. Ivory and the
Supervisor, Sir Enri are very professional in
handling us, Trainers. They provided us
with clear instructions for every assignment
that was assigned to us. The assignment
we were given had a direct bearing on the
department's goal. They truly make
accommodations for us, from the
orientation to the evaluation.

2.STANDARD OPERATIONS AND

PROCEDURE

The Standard Operations and Procedure of All the given instructions were followed
Marketing and Communication Office that and give importance by us trainees. It was
was given by Ms. Ivory especially to us given to us when we have our first meeting
tourism student, we should go to school with and orientation. Ms. Ivory gave us some
proper grooming and should be on a good tips that will help us to execute our OJT
posture. properly.

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 3. FACILITIES & EQUIPMENT

The MCO provided us a room to stay. It is in The Facility provided by us was air
GCL 4. That’s where we always meet for the conditioned and clean. It is very
planning of our Video presentation that will comfortable.
signify as our OJT in MCO.

4. SCHEDULING OF THE
WORKFORCE

The MCO provided a scheduled date for us The given schedule was very flexible for us
to finish our Video Presentation. Also, the students.
pep rally starts from 3 pm until evening and
we helped there to usher.
5. WORK ATMOSPHERE ON
ASSIGNED DEPARTMENT
Jose Rizal Universities environment was
The work atmosphere is student friendly and
very pleasing and it showcase there how
comfortable environment with good people
quality the education that they were
because it is in Jose Rizal University.
offering
6. SANITATION PROCEDURES AND
PRACTICES
• Temperature checked every time we
enter the campus. Since we are still in pandemic, it is
important that JRU still gives importance
• Alcohol Everywhere that can be on our proper hygiene and health
found in the campus. protocols. It was very important since it is
full of students that was prone to such
• Handwashing Soap in the Restrooms. sickness. Their health protocols were
always followed by the students.
• Sanitized rooms.
• Each rest room has a Vendo for
tissues and napkins.

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C. Summary/ Takeaways about the lesson learned during the Internship
Program

Being part of MCO even just for a week taught me to be more confident and adapt

some new skills that a tourism should have. It was a great experience for me as a shy

type person and helped me a lot. Some things such as, communication skills,

boosting of self-confidence, promoting, proper dress code of a tourism student and

being a good communicator is the thing that I learned about. In this training, I

applied the JRU Core Values. Rizalians are responsible, courteous, considerate and

have integrity.

D. Establishment’s Strength, Weakness and Recommendation

The Marketing and Communications Office, is one of the universities strengths

when it comes to promoting their brand or school. They help the school to be

advertised to different type of students. Also, most of the staff inside the MCO was

very pleasant and accommodating to us students. Nonetheless, they weren’t easy to

communicate with, because of the schedule workforce of staffs and students.

E. RECOMMENDATIONS
MCO’s being one of the useful departments in our university, they should do

more creative ways that can also enjoy by the students and non-students of JRU for

the promotion of the school. Innovation will help them to advertise the strength and

the things that our university can offer.

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F. Appendices (Must be in scanned copy)

a. Copy of resume of the student

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b. Accomplished Parental Consent

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c. Copy of Medical and Proof of Hepatitis A and B vaccine

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d. Copy of the Certificate of Completion with company seal signed by the HRD

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e. Pictures taken during the internship documentation

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