Manual18909488 Dell Poweredge r630 Owner S Manual
Manual18909488 Dell Poweredge r630 Owner S Manual
Manual18909488 Dell Poweredge r630 Owner S Manual
Owner's Manual
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2014- 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents
Contents 3
Chapter 4: Initial system setup and configuration........................................................................38
Setting up your system.................................................................................................................................................... 38
iDRAC configuration......................................................................................................................................................... 38
Options to set up iDRAC IP address....................................................................................................................... 38
Options to install the operating system.......................................................................................................................39
Methods to download firmware and drivers......................................................................................................... 39
4 Contents
Installing a hot swappable hard drive into a hot swappable hard drive carrier............................................ 88
Removing a 1.8-inch hard drive from a hard drive carrier................................................................................. 89
Installing a 1.8-inch hard drive into a hard drive carrier..................................................................................... 89
Optical drive (optional).................................................................................................................................................... 90
Removing the optional optical drive....................................................................................................................... 90
Installing the optional optical drive.......................................................................................................................... 91
Removing the slim optical drive blank.................................................................................................................... 92
Installing the slim optical drive blank...................................................................................................................... 93
Cooling fans........................................................................................................................................................................ 94
Removing a cooling fan..............................................................................................................................................94
Installing a cooling fan................................................................................................................................................95
Internal USB memory key (optional)............................................................................................................................ 95
Replacing the optional internal USB memory key................................................................................................96
Expansion cards and expansion card riser...................................................................................................................97
Expansion card installation guidelines.....................................................................................................................97
Removing expansion card risers.............................................................................................................................. 98
Removing an expansion card.................................................................................................................................... 99
Installing an expansion card.................................................................................................................................... 100
Installing expansion card risers................................................................................................................................101
SD vFlash card (optional).............................................................................................................................................. 103
Replacing an SD vFlash card...................................................................................................................................103
IDSDM ............................................................................................................................................................................... 103
Removing an internal SD Card................................................................................................................................104
Installing an internal SD card...................................................................................................................................104
Removing the optional internal dual SD module.................................................................................................105
Installing the optional internal dual SD module ..................................................................................................106
Integrated storage controller card.............................................................................................................................. 106
Removing the integrated storage controller card..............................................................................................106
Installing the integrated storage controller card................................................................................................108
Network daughter card..................................................................................................................................................109
Removing the network daughter card..................................................................................................................109
Installing the network daughter card.....................................................................................................................110
Processors and heat sinks...............................................................................................................................................111
Removing a heat sink.................................................................................................................................................112
Removing a processor............................................................................................................................................... 113
Installing a processor................................................................................................................................................. 115
Installing a heat sink...................................................................................................................................................118
Power supply units (PSU).............................................................................................................................................. 119
Hot spare feature.......................................................................................................................................................120
Removing the power supply unit blank.................................................................................................................120
Installing the power supply unit blank....................................................................................................................121
Removing an AC power supply unit....................................................................................................................... 121
Installing an AC power supply unit.........................................................................................................................122
Wiring instructions for a DC power supply unit..................................................................................................123
Removing a DC power supply unit.........................................................................................................................126
Installing a DC power supply unit........................................................................................................................... 127
System battery ................................................................................................................................................................128
Replacing the system battery................................................................................................................................. 128
Hard drive backplane...................................................................................................................................................... 129
Removing the hard drive backplane...................................................................................................................... 130
Contents 5
Installing the hard drive backplane........................................................................................................................ 136
Control panel assembly...................................................................................................................................................137
Removing the control panel board–eight hard drive system.......................................................................... 137
Installing the control panel board–eight hard drive system............................................................................ 138
Removing the control panel–eight hard drive system...................................................................................... 139
Installing the control panel–eight hard drive system........................................................................................ 140
Removing the control panel–10 hard drive and 24 hard drive system.......................................................... 141
Installing the control panel–10 hard drive system and 24 hard drive system............................................. 142
VGA module...................................................................................................................................................................... 143
Removing the VGA module......................................................................................................................................144
Installing the VGA module........................................................................................................................................145
System board....................................................................................................................................................................146
Removing the system board................................................................................................................................... 146
Installing the system board......................................................................................................................................148
Trusted Platform Module............................................................................................................................................... 151
Installing the Trusted Platform Module.................................................................................................................151
Initializing the TPM for BitLocker users............................................................................................................... 152
Initializing the TPM for TXT users......................................................................................................................... 152
6 Contents
Chapter 10: Troubleshooting your system...................................................................................181
Minimum configuration to POST ................................................................................................................................. 181
Troubleshooting system startup failure......................................................................................................................182
Troubleshooting external connections........................................................................................................................182
Troubleshooting the video subsystem........................................................................................................................ 182
Troubleshooting a USB device..................................................................................................................................... 182
Troubleshooting iDRAC Direct - USB XML configuration..................................................................................... 183
Troubleshooting iDRAC Direct - Laptop connection...............................................................................................183
Troubleshooting a serial input and output device.................................................................................................... 184
Troubleshooting a NIC....................................................................................................................................................184
Troubleshooting a wet system..................................................................................................................................... 184
Troubleshooting a damaged system........................................................................................................................... 185
Troubleshooting the system battery...........................................................................................................................186
Troubleshooting power supply units............................................................................................................................187
Troubleshooting power source problems............................................................................................................. 187
Power supply unit problems.................................................................................................................................... 187
Troubleshooting cooling problems...............................................................................................................................188
Troubleshooting cooling fans........................................................................................................................................188
Troubleshooting system memory.................................................................................................................................189
Troubleshooting an internal USB key..........................................................................................................................190
Troubleshooting a micro SD card................................................................................................................................ 190
Troubleshooting an optical drive...................................................................................................................................191
Troubleshooting a tape backup unit.............................................................................................................................191
Troubleshooting a drive or SSD................................................................................................................................... 192
Troubleshooting a storage controller..........................................................................................................................193
Troubleshooting expansion cards................................................................................................................................ 193
Troubleshooting processors.......................................................................................................................................... 194
Contents 7
1
Dell PowerEdge R630 system overview
The Dell PowerEdge R630 rack servers support up to:
● Two Intel Xeon E5-2600 v3 or v4 processors
● 24 x 1.8-inch hard drives or 10 x 2.5-inch hard drives or eight x 2.5-inch hard drives
● Four optional NVMe Express Flash PCIe SSDs
● 24 DIMM slots supporting up to 1536 GB of memory
● Two AC or DC redundant power supply units
NOTE: The Dell PowerEdge R630 system supports hot swappable hard drives.
Topics:
• Supported configurations for PowerEdge R630 system
• Front panel
• Back panel features
• Diagnostic indicators on the front panel
• Locating service tag of your system
Figure 2. Front panel features of the 10 x 2.5-inch hard drive PowerEdge R630 chassis
1. Diagnostic indicators 2. System health indicator
3. Power-on indicator, power button 4. NMI button
5. System identification button 6. Micro USB port/iDRAC Direct
7. Information tag 8. Hard drives (10)
9. Quick Sync
Table 1. Front panel features of the 10 x 2.5-inch hard drive PowerEdge R630 chassis
Item Indicator, Button, or Icon Description
Connector
1 Diagnostic indicators The diagnostic indicators light up to display error status.
2 System health indicator The system health indicator flashes amber when a system
fault is detected.
3 Power-on indicator, power The power indicator turns on when the system power is on.
button The power button controls the power supply output to the
system.
NOTE: On ACPI-compliant operating systems, turning off
the system by using the power button causes the system
to perform a graceful shutdown before power to the
system is turned off.
4 NMI button Used to troubleshoot software and device driver errors when
running certain operating systems. This button can be pressed
by using the end of a paper clip.
NOTE: Use this button only if directed to do so by
qualified support personnel or by the operating system
documentation.
5 System identification button The identification buttons on the front and back panels can be
used to locate a particular system within a rack. When one of
these buttons is pressed, the system status indicator on the
back flashes until one of the buttons is pressed again.
6 Micro USB port/iDRAC Direct Enables you to connect USB devices to the system or
provides access to the iDRAC Direct features. For more
information, see the Integrated Dell Remote Access Controller
User's Guide at Dell.com/idracmanuals. The port is USB
3.0-compliant.
7 Information tag Contains system information such as service tag, NIC, MAC
address for your reference. The information tag is a slide-out
label panel.
8 Hard drives (10) Up to ten 2.5-inch hot swappable hard drives. Up to six 2.5-
inch hot swappable hard drives and up to four 2.5-inch Dell
PowerEdge Express Flash devices (PCIe SSDs).
9 Quick Sync Indicates a Quick Sync enabled system. The Quick Sync
feature is optional and needs a Quick Sync bezel. This feature
allows management of the system by using mobile devices.
This feature aggregates hardware or firmware inventory and
various system level diagnostic and error information that can
be used in troubleshooting the system. For more information,
see the Integrated Dell Remote Access Controller User’s
Guide at Dell.com/idracmanuals.
Figure 3. Front panel features of the eight x 2.5-inch PowerEdge R630 hard drive chassis
1. Power-on indicator, power button 2. NMI button
3. System identification button 4. USB management port or iDRAC Direct (2)
5. Optical drive (optional) 6. SD vFlash media card slot
7. LCD menu buttons 8. Information tag
9. LCD panel 10. Video connector
11. Hard drives (8) 12. Quick Sync
2 NMI button Enables you to troubleshoot software and device driver errors
when running certain operating systems. This button can be
pressed by using the end of a paper clip.
NOTE: Use this button only if directed to do so by
qualified support personnel or by the operating system
documentation.
3 System identification button Enables you to locate a particular system within a rack. The
identification buttons are on the front and back panels. When
one of these buttons is pressed, the LCD panel on the front
and the system status indicator on the back flash until one of
the buttons is pressed again.
To turn the system ID on or off, press the system
identification button.
If the system stops responding during POST, press and hold
the system ID button for more than five seconds to enter
BIOS progress mode.
To reset the iDRAC (if not disabled in F2 iDRAC setup), press
and hold the button for more than 15 seconds.
4 USB management port/iDRAC Functions as a regular USB port or provides access to the
Direct (2) iDRAC Direct features. For more information, see the iDRAC
Guide at Dell.com/idracmanuals.
The ports are USB 3.0-compliant.
5 Optical drive (optional) One optional SATA DVD-ROM drive or DVD+/-RW drive.
NOTE: DVD devices are data only.
6 SD vFlash media card slot Enables you to insert a vFlash media card.
7 LCD menu buttons Enables you to navigate the control panel LCD menu.
8 Information tag Contains system information such as service tag, NIC, MAC
address for your reference. The information tag is a slide-out
label panel.
9 LCD panel Displays system ID, status information, and system error
messages. The LCD turns blue during normal system
operation. When the system needs attention, the LCD turns
amber and the LCD panel displays an error code followed by
descriptive text.
NOTE: If the system is connected to AC power and
an error is detected, the LCD turns amber regardless of
whether the system is turned on or off.
Figure 4. Front panel features of the 24 x 1.8-inch hard drive PowerEdge R630 chassis
1. Diagnostic indicators 2. System health indicator
3. Power-on indicator, power button 4. NMI button
5. System identification button 6. Micro USB port
7. Information tag 8. Hard drives (24)
9. Quick Sync
Table 3. Front panel features of the 24 x 1.8-inch hard drive PowerEdge R630 chassis
Item Indicator, Button, or Icon Description
Connector
1 Diagnostic indicators The diagnostic indicators light up to display error status.
2 System health indicator The system health indicator flashes amber when a system
fault is detected.
3 Power-on indicator, power The power indicator turns on when the system power is on.
button The power button controls the power supply output to the
system.
NOTE: On ACPI-compliant operating systems, turning
off the system by using the power button causes the
system to perform a graceful shutdown before power to
the system is turned off.
5 System identification button The identification buttons on the front and back panels can
be used to locate a particular system within a rack. When
one of these buttons is pressed, the system status indicator
on the back flashes until one of the buttons is pressed again.
Press to toggle the system ID on or off.
If the system stops responding during POST, press and hold
the system ID button for more than five seconds to enter
BIOS progress mode.
To reset the iDRAC (if not disabled in F2 iDRAC setup),
press and hold the button for more than 15 seconds.
6 Micro USB port Enables you to connect USB devices to the system
or provides access to the iDRAC Direct features. For
more information, see the Integrated Dell Remote Access
Controller User's Guide at Dell.com/idracmanuals. The
port is USB 3.0-compliant.
7 Information tag Contains system information such as service tag, NIC, MAC
address for your reference. The information tag is a slide-out
label panel.
8 Hard drives (24) Up to twenty four 1.8-inch hot swappable hard drives.
9 Quick Sync Indicates a Quick Sync enabled system. The Quick Sync
feature is optional and needs a Quick Sync bezel. This
feature allows management of the system by using mobile
devices. This feature aggregates hardware or firmware
inventory and various system level diagnostic and error
information that can be used in troubleshooting the system.
For more information, see the Integrated Dell Remote Access
Controller User’s Guide at Dell.com/idracmanuals.
LCD panel
The LCD panel of your system provides system information, status, and error messages to indicate if the system is functioning
correctly or if the system needs attention. For more information about error messages, see the Dell Event and Error Messages
Reference Guide at Dell.com/openmanagemanuals >OpenManage software.
● The LCD backlight turns blue during normal operating conditions.
● When the system needs attention, the LCD turns amber, and displays an error code followed by descriptive text.
NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of
whether the system is turned on or off.
● The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing either the Select,
Left, or Right button on the LCD panel.
● The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel, or other tools.
a. Press and hold the navigation button till the up arrow is displayed.
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before proceeding to the next action.
Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected, the available fields
are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to enable DNS and to view domain
addresses. Two separate DNS entries are available.
Set error Select SEL to view LCD error messages in a format that matches the IPMI description in the SEL. This
enables you to match an LCD message with an SEL entry.
Select Simple to view LCD error messages in a simplified user-friendly description. For more
information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals > OpenManage software.
Set home Select the default information to be displayed on the Home screen. See View menu section for the
options and option items that can be set as the default on the Home screen.
View menu
NOTE: When you select an option in the View menu, you must confirm the option before proceeding to the next action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can be configured in the
Set home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format can be configured in
the Set home submenu of the Setup menu.
Two-riser chassis
NOTE: This is only applicable for eight x 2.5-inch hard drive chassis.
2 System identification Enables you to connect the optional system status indicator
connector assembly through the optional cable management arm.
3 iDRAC8 Enterprise port Dedicated management port.
NOTE: The port is available for use only if the iDRAC8
Enterprise license is installed on your system.
4 PCIe expansion card slot (riser Enables you to connect a low profile PCIe expansion card. See
1) the Expansion card installation guidelines section.
5 Serial connector Enables you to connect a serial device to the system.
7 USB ports (2) Enables you to connect USB devices to the system. The ports
are USB 3.0-compliant.
8 PCIe expansion card slot (riser Enables you to connect a full height three-fourth length PCIe
2) expansion card. See the Expansion card installation guidelines
section.
9 Ethernet connectors (4) Four integrated 10/100/1000 Mbps NIC connectors
or
Four integrated connectors:
● Two integrated 10/100/1000 Mbps NIC connectors
● Two integrated 100 Mbps/1 Gbps/10 Gbps SFP+
connectors
or
● Four 10 Gbps
10 PSU1 ● Two 495 W, 750 W, or 1100 W AC power supply units
(PSUs)
Or
● Two 1100 W DC PSUs
Or
● Two 750 W mixed mode PSUs
11 PSU2 ● Two 495 W, 750 W, or 1100 W AC PSUs
Or
● Two 1100 W DC PSUs
Or
● Two 750 W mixed mode PSUs
Three-riser chassis
NOTE: This is applicable for eight x 2.5-inch, 10 x 2.5-inch, or 24 x 1.8-inch hard drive chassis.
2 System identification Enables you to connect the optional system status indicator
connector assembly through the optional cable management arm.
3 iDRAC8 Enterprise port Dedicated management port.
NOTE: The port is available for use only if the iDRAC8
Enterprise license is installed on your system.
4 LP PCIe expansion card slot Enables you to connect a low profile LP PCIe expansion card.
(riser 1) See the Expansion card installation guidelines section.
6 LP PCIe expansion card slot Enables you to connect a low profile LP PCIe expansion card.
(riser 2) See the Expansion card installation guidelines section.
7 Video connector Enables you to connect a VGA display to the system.
8 USB port (2) Enables you to connect USB devices to the system. The ports
are USB 3.0-compliant.
9 LP PCIe expansion card slot Enables you to connect a LP PCIe expansion card. See the
(riser 3) Expansion card installation guidelines section.
10 Ethernet connectors (4) Four integrated 10/100/1000 Mbps NIC connectors
or
Four integrated connectors:
● Two integrated 10/100/1000 Mbps NIC connectors
● Two integrated 100 Mbps/1 Gbps/10 Gbps SFP+
connectors
or
● Four 10 Gbps
11 PSU1 ● Two 495 W, 750 W, or 1100 W AC power supply units
(PSUs)
Or
● Two 1100 W DC PSUs
Or
● Two 750 W mixed mode PSUs
12 PSU2 ● Two 495 W, 750 W, or 1100 W AC PSUs
Or
● Two 1100 W DC PSUs
Or
● Two 750 W mixed mode PSUs
Related references
Expansion card installation guidelines
NOTE: The diagnostic indicators are present only on the 10 hard drive and the 24 hard drive systems.
NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into a working power
source and press the power button.
Related references
Getting help
Expansion card installation guidelines
Flashes green, amber, and then turns off Predicted drive failure
Flashes amber four times per second Drive failed
Flashes green slowly Drive rebuilding
Steady green Drive online
Flashes green for three seconds, amber for three Rebuild stopped
seconds, and then turns off after six seconds
CAUTION: For AC PSUs, use only PSUs with the Extended Power
Performance (EPP) label on the back.
NOTE: Mixing PSUs from previous generations of Dell PowerEdge servers can
result in a PSU mismatch condition or failure to turn the system on.
CAUTION: AC PSUs support both 220 V and 110 V input voltages with
the exception of Titanium PSUs, which support only 220 V. When
two identical PSUs receive different input voltages, they can output
different wattages, and trigger a mismatch.
CAUTION: If two PSUs are used, they must be of the same type and
have the same maximum output power.
CAUTION: AC PSU support both 220 V and 110 V input voltages with
the exception of Titanium PSU, which support only 220 V. When
two identical PSU receive different input voltages, they can output
different wattages, and trigger a mismatch.
CAUTION: If two PSU are used, they must be of the same type and
have the same maximum output power.
NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB mode.
The following table describes iDRAC Direct activity when configuring iDRAC Direct by using your laptop and cable (Laptop
Connect):
Related references
Getting help
28 Documentation resources
Table 16. Documentation resources (continued)
Task Document Location
For information about updating drivers and www.dell.com/support/drivers
firmware, see the Methods to download firmware
and drivers section in this document.
Managing your system For information about system management https://www.dell.com/poweredgemanuals
software offered by Dell, see the Dell
OpenManage Systems Management Overview
Guide.
For information about setting up, using, and www.dell.com/openmanagemanuals >
troubleshooting OpenManage, see the Dell OpenManage Server Administrator
OpenManage Server Administrator User’s Guide.
For information about installing, using, and https://www.dell.com/openmanagemanuals
troubleshooting Dell OpenManage Enterprise, see
the Dell OpenManage Enterprise User’s Guide.
For information about installing and using Dell https://www.dell.com/serviceabilitytools
SupportAssist, see the Dell EMC SupportAssist
Enterprise User’s Guide.
For information about partner programs https://www.dell.com/openmanagemanuals
enterprise systems management, see the
OpenManage Connections Enterprise Systems
Management documents.
Working with the For information about understanding the features www.dell.com/storagecontrollermanuals
Dell PowerEdge RAID of the Dell PowerEdge RAID controllers (PERC),
controllers Software RAID controllers, or BOSS card and
deploying the cards, see the Storage controller
documentation.
Understanding event For information about the event and error www.dell.com/qrl
and error messages messages generated by the system firmware and
agents that monitor system components, go to
qrl.dell.com > Look Up > Error Code, type the
error code, and then click Look it up.
Troubleshooting your For information about identifying and https://www.dell.com/poweredgemanuals
system troubleshooting the PowerEdge server issues,
see the Server Troubleshooting Guide.
Documentation resources 29
3
Technical specifications
The technical and environmental specifications of your system are outlined in this section.
Topics:
• Chassis dimensions
• Chassis weight
• Processor specifications
• PSU specifications
• System battery specifications
• Expansion bus specifications
• Memory specifications
• Drive specifications
• Ports and connectors specifications
• Video specifications
• Environmental specifications
Chassis dimensions
30 Technical specifications
Table 17. Dimensions of the Dell PowerEdge R630 system
System Xa Xb Y Za (with Za Zb Zc
bezel) (without
bezel)
Eight x 2.5-inch hard 482.4 mm 434.0 mm 42.8 mm 35.0 mm 20.4 mm 682.7 mm 701.3 mm
drive systems (19 inches) (17.0 inches) (1.6 inches) (1.3 inches) (0.8 inches) (26.8 (27.6
inches) inches)
10 x 2.5-inch and 24 482.4 mm 434.0 mm 42.8 mm 35.0 mm 20.4 mm 731.0 mm 752.1 mm
x 2.5-inch hard drive (19 inches) (17.0 inches) (1.6 inches) (1.3 inches) (0.8 inches) (28.7 (29.6
systems inches) inches)
Chassis weight
Table 18. Chassis weight
System Maximum weight
Eight x 2.5-inch hard drive systems 16.9 kg (37.26 lb)
10 x 2.5-inch hard drive systems 18.5 kg (40.79 lb)
24 x 1.8-inch hard drive systems 17.4 kg (38.36 lb)
Processor specifications
The PowerEdge R630 system supports up to two Intel Xeon E5-2600 v3 or v4 product family processors.
PSU specifications
The PowerEdge R630 system supports up to two AC or DC redundant power supply units (PSUs).
NOTE: This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 230
V.
Technical specifications 31
System battery specifications
The PowerEdge R630 system supports CR 2032 3.0-V lithium coin cell system battery.
NOTE: When using slot 1 on the riser, ensure that both the processors are installed on the system.
NOTE: Only a three-fourth length card is supported for the PCIe expansion card slot (slot 2) on riser 3 when no mini-PERC
card is installed. Supported length with mini-PERC card installed is half length.
Memory specifications
The PowerEdge R630 system supports DDR4 registered DIMMs (RDIMMs) and load-reduced DIMMs (LRDIMMs) at 1866 MT/s,
2133 MT/s, or 2400 MT/s.
Drive specifications
Hard drives
The PowerEdge R630 system supports:
● Up to eight 2.5-inch, internal, hot swappable SAS, SATA, or Nearline SAS hard drives
● Up to ten 2.5-inch, internal, hot swappable SAS, SATA, or Nearline SAS hard drives
32 Technical specifications
● Up to twenty four 1.8-inch, internal, hot swappable SAS, SATA, or Nearline SAS hard drives
Optical drive
The PowerEdge R630 system supports one optional SATA DVD-ROM drive or DVD+/-RW drive on 8 hard drive systems only.
USB ports
The PowerEdge R630 system supports:
● USB 2.0-compliant ports on the front panel
● USB 3.0-complaint ports on the back panel
● Internal USB 3.0-compliant port
NIC ports
The PowerEdge R630 system supports four Network Interface Controller (NIC) ports on the back panel, which is available in
one of the following three NIC configurations:
● Four 10/100/1000 Mbps
● Two 10/100/1000 Mbps and two 100 Mbps/1 Gbps/10 Gbps
● Four 10 Gbps
Serial connector
The serial connector connects a serial device to the system. The PowerEdge R630 system supports one serial connector on the
back panel, which is a 9-pin connector, Data Terminal Equipment (DTE), 16550-compliant.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge R630 system
supports two 15-pin VGA ports on the front and back panels.
Technical specifications 33
Video specifications
The PowerEdge R630 system supports Integrated VGA controller with 16 MB capacity.
Environmental specifications
NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/
environmental_datasheets.
Fresh air For information about fresh air, see Expanded Operating
Temperature section.
Maximum temperature gradient (operating and storage) 20°C/h (36°F/h)
34 Technical specifications
Table 27. Maximum shock specifications (continued)
Maximum shock Specifications
Storage Six consecutively executed shock pulses in the positive and
negative x, y, and z axes (one pulse on each side of the
system) of 71 G for up to 2 ms.
Related references
Expanded operating temperature
Conductive dust Air must be free of conductive dust, zinc whiskers, or other
conductive particles.
NOTE: This condition applies to data center and non-data
center environments.
Technical specifications 35
Table 31. Gaseous contamination specifications
Gaseous contamination Specifications
Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/
ISA71.04-1985.
Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9.
Standard operating temperature restrictions ● Ambient temperature is restricted to 30°C for systems
with eight 2.5-inches drives or ten 2.5-inch drives chassis,
with no PCIe SSD and a maximum of 160 W workstation
processor.
● Ambient temperature is restricted to 30°C for systems
with ten 2.5-inch drives chassis, PCIe SSD and a maximum
of 135 W processor.
● Ambient temperature is restricted to 35°C for systems
with ten 2.5-inch drives chassis, PCIe SSD and a maximum
of 120 W processor.
● Ambient temperature is restricted to 35°C for systems
with twenty-four 1.8-inch drives chassis, PCIe SSD, and a
maximum of 135 W processor.
≤ 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.
NOTE: Outside the standard operating temperature (10°C
to 35°C), the system can operate down to –5°C or up to
45°C for a maximum of 1% of its annual operating hours.
For temperatures between 40°C and 45°C, de-rate maximum
allowable temperature by 1°C per 125 m above 950 m (1°F
per 228 ft).
NOTE: When operating in the expanded temperature range, system performance may be impacted.
36 Technical specifications
NOTE: When operating in the expanded temperature range, ambient temperature warnings may be reported on the LCD
panel and in the System Event Log.
Technical specifications 37
4
Initial system setup and configuration
Topics:
• Setting up your system
• iDRAC configuration
• Options to install the operating system
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve
the overall availability of Dell EMC systems. iDRAC alerts administrators to system issues, helps them perform remote system
management, and reduces the need for physical access to the system.
Interfaces Document/Section
iDRAC Settings See Integrated Dell Remote Access Controller User's Guide available at https://www.dell.com/
utility idracmanuals
Dell Deployment See Dell EMC OpenManage Deployment Toolkit User's Guide available at https://www.dell.com/
Toolkit openmanagemanuals
Dell Lifecycle See Dell Lifecycle Controller User's Guide available at https://www.dell.com/idracmanuals
Controller
Chassis or Server See the LCD panel section
LCD panel
You must use the default iDRAC IP address 192.168.0.120 to configure the initial network settings, including setting up DHCP or
a static IP for iDRAC.
NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable to the Ethernet
connector 1 on the system board.
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP address.
Log in to iDRAC
You can log in to iDRAC as:
● iDRAC user
● Microsoft Active Directory user
● Lightweight Directory Access Protocol (LDAP) user
The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card.
For more information about logging in to iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller
User's Guide at Dell.com/idracmanuals.
Related concepts
System Setup
Boot Manager
Dell Lifecycle Controller
PXE boot
System Setup
By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device settings of your system.
NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the help text in the text
browser, press F1.
You can access system setup by using two methods:
● Standard graphical browser — The browser is enabled by default.
● Text browser — The browser is enabled by using Console Redirection.
Related references
System Setup details
Related tasks
Viewing System Setup
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related concepts
System Setup
Related references
System Setup details
Option Description
System BIOS Enables you to configure BIOS settings.
iDRAC Settings Enables you to configure iDRAC settings.
The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI
(Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using
the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access
Controller User’s Guide at Dell.com/idracmanuals.
Related concepts
System Setup
Related references
iDRAC Settings utility
Device Settings
Related tasks
Viewing System Setup
System BIOS
You can use the System BIOS screen to edit specific functions such as boot order, system password, setup password, set the
RAID mode, and enable or disable USB ports.
Related references
System BIOS Settings details
Boot Settings
Network Settings
System Information
Memory Settings
Related tasks
Viewing System BIOS
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related references
System BIOS
System BIOS Settings details
Option Description
System Specifies information about the system such as the system model name, BIOS version, and Service Tag.
Information
Memory Settings Specifies information and options related to the installed memory.
Processor Specifies information and options related to the processor such as speed and cache size.
Settings
SATA Settings Specifies options to enable or disable the integrated SATA controller and ports.
Boot Settings Specifies options to specify the boot mode (BIOS or UEFI). Enables you to modify UEFI and BIOS boot
settings.
Network Settings Specifies options to change the network settings.
Integrated Specifies options to manage integrated device controllers and ports and specify related features and
Devices options.
Serial Specifies options to manage the serial ports and specify related features and options.
Communication
System Profile Specifies options to change the processor power management settings, memory frequency, and so on.
Settings
System Security Specifies options to configure the system security settings, such as system password, setup password,
Trusted Platform Module (TPM) security. It also manages the power and NMI buttons on the system.
Related references
System BIOS
Related tasks
Viewing System BIOS
Boot Settings
You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to specify the boot
order.
Related references
System BIOS
Choosing the system boot mode
Related tasks
Boot Settings details
Viewing Boot Settings
Changing the boot order
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related references
Boot Settings
Choosing the system boot mode
Related tasks
Boot Settings details
Changing the boot order
Option Description
Boot Mode Enables you to set the boot mode of the system.
Boot Sequence Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled and the system fails
Retry to boot, the system reattempts the boot sequence after 30 seconds. This option is set to Enabled by
default.
Hard-Disk Specifies the hard drive that is booted in the event of a hard drive failure. The devices are selected in the
Failover Hard-Disk Drive Sequence on the Boot Option Setting menu. When this option is set to Disabled,
only the first hard drive in the list is attempted to boot. When this option is set to Enabled, all hard drives
are attempted to boot in the order selected in the Hard-Disk Drive Sequence. This option is not enabled
for UEFI Boot Mode.
Boot Option Configures the boot sequence and the boot devices.
Settings
Related references
Boot Settings
Choosing the system boot mode
Related tasks
Viewing Boot Settings
Changing the boot order
Related references
Boot Settings
Related tasks
Boot Settings details
Viewing Boot Settings
Related references
Boot Settings
Related tasks
Boot Settings details
Viewing Boot Settings
Network Settings
You can use the Network Settings screen to modify PXE device settings. The network settings option is available only in the
UEFI mode.
NOTE: The BIOS does not control network settings in the BIOS mode. For the BIOS boot mode, the optional Boot ROM of
the network controllers handles the network settings.
Related concepts
UEFI iSCSI Settings
Related references
Network Settings screen details
UEFI iSCSI Settings details
System BIOS
Related tasks
Viewing Network Settings
Viewing UEFI iSCSI Settings
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related references
Network Settings
Network Settings screen details
Option Description
PXE Device n (n Enables or disables the device. When enabled, a UEFI boot option is created for the device.
= 1 to 4)
PXE Device n Enables you to control the configuration of the PXE device.
Settings(n = 1 to
4)
Related references
Network Settings
Related tasks
Viewing Network Settings
Related references
UEFI iSCSI Settings details
Related tasks
Viewing UEFI iSCSI Settings
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related references
UEFI iSCSI Settings
Option Description
ISCSI Initiator Specifies the name of the iSCSI initiator (iqn format).
Name
System Security
You can use the System Security screen to perform specific functions such as setting the system password, setup password
and disabling the power button.
Related references
Operating with a setup password enabled
System BIOS
Related tasks
System Security Settings details
Viewing System Security
Creating a system and setup password
Using your system password to secure your system
Deleting or changing system and setup password
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related references
System Security
Related tasks
System Security Settings details
Option Description
Intel AES-NI Improves the speed of applications by performing encryption and decryption by using the Advanced
Encryption Standard Instruction Set (AES-NI). This option is set to Enabled by default.
System Sets the system password. This option is set to Enabled by default and is read-only if the password
Password jumper is not installed in the system.
Setup Password Sets the setup password. This option is read-only if the password jumper is not installed in the system.
Password Status Locks the system password. This option is set to Unlocked by default.
Enables you to control the reporting mode of the TPM. The TPM Security option is set to Off by
default. You can only modify the TPM Status, TPM Activation, and Intel TXT fields if the TPM Status
field is set to either On with Pre-boot Measurements or On without Pre-boot Measurements.
TPM Information Changes the operational state of the TPM. This option is set to No Change by default.
TPM Status Specifies the TPM status.
TPM Command CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The loss of TPM keys
may affect booting to the operating system.
Clears all the contents of the TPM. The TPM Clear option is set to No by default.
Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable the Intel TXT option,
virtualization technology and TPM Security must be enabled with Pre-boot measurements. This option is
set to Off by default.
Power Button Enables or disables the power button on the front of the system. This option is set to Enabled by default.
NMI Button Enables or disables the NMI button on the front of the system. This option is set to Disabled by default.
AC Power Sets how the system behaves after AC power is restored to the system. This option is set to Last by
Recovery default.
AC Power Sets the time delay for the system to power up after AC power is restored to the system. This option is
Recovery Delay set to Immediate by default.
User Defined Sets the User Defined Delay option when the User Defined option for AC Power Recovery Delay is
Delay (60s to selected.
240s)
UEFI Variable Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables
Access are accessible in the operating system per the UEFI specification. When set to Controlled, selected UEFI
variables are protected in the environment and new UEFI boot entries are forced to be at the end of the
current boot order.
Secure Boot When Secure Boot policy is set to Standard, the BIOS uses the system manufacturer’s key and
Policy certificates to authenticate pre-boot images. When Secure Boot policy is set to Custom, the BIOS uses
the user-defined key and certificates. Secure Boot policy is set to Standard by default.
Secure Boot Specifies the list of certificates and hashes that secure boot uses to authenticate images.
Policy Summary
Related references
System Security
Related tasks
Viewing System Security
F2 = System Setup
Option Description
Platform Key Imports, exports, deletes, or restores the platform key (PK).
Key Exchange Enables you to import, export, delete, or restore entries in the Key Exchange Key (KEK) Database.
Key Database
Authorized Imports, exports, deletes, or restores entries in the Authorized Signature Database (db).
Signature
Database
Forbidden Imports, exports, deletes, or restores entries in the Forbidden Signature Database (dbx).
Signature
Database
Related references
System board jumper settings
System board jumpers and connectors
System Security
If you have assigned a setup password, the system accepts your setup password as an alternate system password.
1. Turn on or reboot your system.
2. Type the system password and press Enter.
When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to reenter your password.
You have three attempts to type the correct password. After the third unsuccessful attempt, the system displays an error
message that the system has stopped functioning and must be turned off. Even after you turn off and restart the system,
the error message is displayed until the correct password is entered.
Related references
System Security
NOTE: You cannot delete or change an existing system or setup password if the Password Status is set to Locked.
1. To enter System Setup, press F2 immediately after turning on or restarting your system.
2. On the System Setup Main Menu screen, click System BIOS > System Security.
3. On the System Security screen, ensure that Password Status is set to Unlocked.
4. In the System Password field, alter or delete the existing system password, and then press Enter or Tab.
5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.
If you change the system and setup password, a message prompts you to reenter the new password. If you delete the
system and setup password, a message prompts you to confirm the deletion.
6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save the changes.
Related references
System Security
Invalid Password! Number of unsuccessful password attempts: <x> System Halted! Must
power down.
Even after you turn off and restart the system, the error message is displayed until the correct password is typed. The following
options are exceptions:
● If System Password is not set to Enabled and is not locked through the Password Status option, you can assign a
system password. For more information, see the System Security Settings screen section.
● You cannot disable or change an existing system password.
NOTE: You can use the password status option with the setup password option to protect the system password from
unauthorized changes.
Related references
System Security
Related tasks
Viewing System Security
Related references
System Information details
System BIOS
Related tasks
Viewing System Information
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related references
System Information
Option Description
System Model Specifies the system model name.
Name
System BIOS Specifies the BIOS version installed on the system.
Version
System Specifies the current version of the Management Engine firmware.
Management
Engine Version
System Service Specifies the system Service Tag.
Tag
System Specifies the name of the system manufacturer.
Manufacturer
System Specifies the contact information of the system manufacturer.
Manufacturer
Contact
Information
System CPLD Specifies the current version of the system complex programmable logic device (CPLD) firmware.
Version
UEFI Compliance Specifies the UEFI compliance level of the system firmware.
Version
Related tasks
Viewing System Information
Memory Settings
You can use the Memory Settings screen to view all the memory settings and enable or disable specific memory functions,
such as memory testing and node interleaving.
Related references
Memory Settings details
System BIOS
Related tasks
Viewing Memory Settings
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related references
Memory Settings
Memory Settings details
Option Description
System Memory Specifies the memory size in the system.
Size
System Memory Specifies the type of memory installed in the system.
Type
System Memory Specifies the memory speed.
Speed
System Memory Specifies the memory voltage.
Voltage
Video Memory Specifies the amount of video memory.
NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient.
This mode can be used by an operating system that supports the feature to load critical applications
or enables the operating system kernel to maximize system availability.
Node Interleaving Specifies if the Non-Uniform Memory Architecture (NUMA) is supported. If this field is set to Enabled,
memory interleaving is supported if a symmetric memory configuration is installed. If the field is set
to Disabled, the system supports NUMA (asymmetric) memory configurations. This option is set to
Disabled by default.
Snoop Mode Specifies the Snoop Mode options. The Snoop Mode options available are Home Snoop, Early Snoop,
and Cluster on Die. This option is set to Early Snoop by default. This field is available only when the
Node Interleaving is set to Disabled.
Related references
Memory Settings
Related tasks
Viewing Memory Settings
Processor Settings
You can use the Processor Settings screen to view the processor settings, and perform specific functions such as enabling
virtualization technology, hardware prefetcher, and logical processor idling.
Related references
Processor Settings details
System BIOS
Related tasks
Viewing Processor Settings
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical processors. If this option is
set to Enabled, the BIOS displays all the logical processors. If this option is set to Disabled, the BIOS
displays only one logical processor per core. This option is set to Enabled by default.
QPI Speed Enables you to control QuickPath Interconnect data rate settings.
Alternate RTID Modifies Requestor Transaction IDs, which are QPI resources. This option is set to Disabled by default.
(Requestor NOTE: Enabling this option may negatively impact the overall system performance.
Transaction ID)
Setting
Virtualization Enables or disables the additional hardware capabilities provided for virtualization. This option is set to
Technology Enabled by default.
Address Defines the Address Translation Cache (ATC) for devices to cache the DMA transactions. This option
Translation provides an interface between CPU and DMA Memory Management to a chipset's Address Translation
Service (ATS) and Protection Table to translate DMA addresses to host addresses. This option is set to Enabled by
default.
Adjacent Cache Optimizes the system for applications that need high utilization of sequential memory access. This option
Line Prefetch is set to Enabled by default. You can disable this option for applications that need high utilization of
random memory access.
Hardware Enables or disables the hardware prefetcher. This option is set to Enabled by default.
Prefetcher
DCU Streamer Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is set to Enabled by
Prefetcher default.
DCU IP Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to Enabled by default.
Prefetcher
Logical Processor Enables you to improve the energy efficiency of a system. It uses the operating system core parking
Idling algorithm and parks some of the logical processors in the system which in turn allows the corresponding
processor cores to transition into a lower power idle state. This option can only be enabled if the
operating system supports it. It is set to Disabled by default.
Configurable TDP Enables you to reconfigure the processor Thermal Design Power (TDP) levels during POST based on the
power and thermal delivery capabilities of the system. TDP verifies the maximum heat the cooling system
is needed to dissipate. This option is set to Nominal by default.
NOTE: This option is only available on certain stock keeping units (SKUs) of the processors.
Number of Cores Controls the number of enabled cores in each processor. This option is set to All by default.
per Processor
Processor 64-bit Specifies if the processor(s) support 64-bit extensions.
Support
Processor Core Specifies the maximum core frequency of the processor.
Speed
Processor 1 NOTE: Depending on the number of CPUs, there may be up to four processors listed.
Option Description
Family-Model- Specifies the family, model, and stepping of the processor as defined by Intel.
Stepping
Brand Specifies the brand name.
Level 2 Cache Specifies the total L2 cache.
Level 3 Cache Specifies the total L3 cache.
Number of Cores Specifies the number of cores per processor.
Related references
Processor Settings
Related tasks
Viewing Processor Settings
SATA Settings
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system.
Related references
System BIOS
Related tasks
SATA Settings details
Viewing SATA Settings
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related references
SATA Settings
Related tasks
SATA Settings details
Option Description
Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to
AHCI by default.
Security Freeze Sends Security Freeze Lock command to the Embedded SATA drives during POST. This option is
Lock applicable only for ATA and AHCI modes.
Write Cache Enables or disables the command for Embedded SATA drives during POST.
Port A Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to
Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is undefined for removable
media devices such as optical drives.
Port B Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to
Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is undefined for removable
media devices such as optical drives.
Port C Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to
Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is undefined for removable
media devices such as optical drives.
Port D Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to
Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is undefined for removable
media devices such as optical drives.
Port E Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to
Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is undefined for removable
media devices such as optical drives.
Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to
Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is undefined for removable
media devices such as optical drives.
Port G Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to
Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is undefined for removable
media devices such as optical drives.
Port H Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to
Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is undefined for removable
media devices such as optical drives.
Port I Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to
Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is undefined for removable
media devices such as optical drives.
Port J Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to
Auto to enable BIOS support. Set it to OFF to turn off BIOS support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is undefined for removable
media devices such as optical drives.
Related references
SATA Settings
Related tasks
Viewing SATA Settings
Integrated Devices
You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video
controller, integrated RAID controller, and the USB ports.
Related references
System BIOS
Related tasks
Integrated Devices details
Viewing Integrated Devices
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related references
Integrated Devices
Related tasks
Integrated Devices details
Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.
Integrated RAID Enables or disables the integrated RAID controller. This option is set to Enabled by default.
Controller
Integrated Enables or disables the integrated network card.
Network Card 1
Embedded NIC1 NOTE: The Embedded NIC1 and NIC2 options are only available on systems that do not have
and NIC2 Integrated Network Card 1.
Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the NIC may still be
available for shared network access by the embedded management controller. The embedded NIC1
and NIC2 options are only available on systems that do not have Network Daughter Cards (NDCs).
The Embedded NIC1 and NIC2 option is mutually exclusive with the Integrated Network Card 1 option.
Configure the Embedded NIC1 and NIC2 option by using the NIC management utilities of the system.
I/OAT DMA Enables or disables the I/OAT option. Enable only if the hardware and software support the feature.
Engine
I/O Snoop Selects the number of cycles PCI I/O can withhold snoop requests from the CPU, to allow time
Holdoff to complete its own write to LLC. This setting can help improve performance on workloads where
Response throughput and latency are critical.
Embedded Video Enables or disables the Embedded Video Controller option. This option is set to Enabled by default.
Controller
Current State of Displays the current state of the embedded video controller. The Current State of Embedded Video
Embedded Video Controller option is a read-only field. If the Embedded Video Controller is the only display capability in the
Controller system (that is, no add-in graphics card is installed), then the Embedded Video Controller is automatically
used as the primary display even if the Embedded Video Controller setting is set to Disabled.
SR-IOV Global Enables or disables the BIOS configuration of Single Root I/O Virtualization (SR-IOV) devices. This option
Enable is set to Disabled by default.
OS Watchdog If your system stops responding, this watchdog timer aids in the recovery of your operating system.
Timer When this option is set to Enabled, the operating system initializes the timer. When this option is set to
Disabled (the default), the timer does not have any effect on the system.
Memory Mapped Enables or disables the support for PCIe devices that need large amounts of memory. This option is set to
I/O above 4 GB Enabled by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement feature controls the
configuration of PCIe cards installed in the specified slot. Slots must be disabled only when the installed
peripheral card prevents booting into the operating system or causes delays in system startup. If the slot
is disabled, both the Option ROM and UEFI drivers are disabled.
Slot Bifurcation Enables you to control the bifurcation of the specified slot. Only slots that are present in your system are
available for control.
The configuration for a x16 slot is default (x16), x8x8, or x4x4x4x4.
The configuration for a x8 slot is default (x8) or x4x4.
Slots Description
Slot 1 Bifurcation Controls the bifurcation of PCIe cards installed in the specified slot.
Slots Description
NOTE: This slot bifurcation is supported in both two and three slot systems.
● When set to default, the slot operates at the default bifurcation for that slot.
● When set to x8x8 or x4x4x4x4, the slot bifurcates to either two or four links
depending on the slot capability.
Slot 2 Bifurcation Controls the bifurcation of PCIe cards installed in the specified slot.
● When set to default, the slot operates at the default bifurcation for that slot.
● When set to x8x8 or x4x4x4x4 the slot bifurcates to either two or four links
depending on the slot capability.
NOTE: This slot bifurcation is supported only in three slot systems.
● When set to default, the slot operates at the default bifurcation for that slot.
● When set to x8x8 or x4x4x4x4, the slot bifurcates to either two or four links
depending on the slot capability.
Related references
Integrated Devices
Related tasks
Viewing Integrated Devices
Serial Communication
You can use the Serial Communication screen to view the properties of the serial communication port.
Related references
System BIOS
Related tasks
Serial Communication details
Viewing Serial Communication
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related references
Serial Communication
Related tasks
Serial Communication details
Option Description
Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS. BIOS console
Communication redirection can also be enabled and the port address can be specified. This option is set to Auto by
default.
Serial Port Enables you to set the port address for serial devices. This option is set to Serial Device 1=COM2,
Address Serial Device 2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature. To use console
redirection by SOL, configure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The
serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from
within the BIOS setup utility may not always revert the serial MUX setting to the default setting of
Serial Device 1.
External Serial Enables you to associate the External Serial Connector to Serial Device 1, Serial Device 2, or the Remote
Connector Access Device by using this option.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use console redirection by
SOL, configure the same port address for console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting saved in iDRAC. The
serial MUX setting can independently be changed in iDRAC. Loading the BIOS default settings from
within the BIOS setup utility may not always revert this setting to the default setting of Serial Device
1.
Failsafe Baud Specifies the failsafe baud rate for console redirection. The BIOS attempts to determine the baud rate
Rate automatically. This failsafe baud rate is used only if the attempt fails, and the value must not be changed.
This option is set to 115200 by default.
Remote Terminal Sets the remote console terminal type. This option is set to VT 100/VT 220 by default.
Type
Redirection After Enables or disables the BIOS console redirection when the operating system is loaded. This option is set
Boot to Enabled by default.
Related references
Serial Communication
Related tasks
Viewing Serial Communication
Related references
System BIOS
Related tasks
System Profile Settings details
Viewing System Profile Settings
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related references
System Profile Settings
Related tasks
System Profile Settings details
Option Description
System Profile Sets the system profile. If you set the System Profile option to a mode other than Custom, the BIOS
automatically sets the rest of the options. You can only change the rest of the options if the mode is set
to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell
Active Power Controller.
NOTE: All the parameters on the system profile setting screen are available only when the System
Profile option is set to Custom.
CPU Power Sets the CPU power management. This option is set to System DBPM (DAPC) by default.
Management
Memory Sets the speed of the memory. You can select Maximum Performance, Maximum Reliability, or a
Frequency specific speed.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by
default.
Energy Efficient Enables or disables the Energy Efficient Turbo option.
Turbo
Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted to be
within the turbo range based on workload.
Energy Efficient Enables you to select the Energy Efficient Policy option.
Policy
The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to
target higher performance or better power savings.
Number of NOTE: If there are two processors installed in the system, you see an entry for Number of Turbo
Turbo Boot Boost Enabled Cores for Processor 2.
Enabled Cores
for Processor 1 Controls the number of turbo boost enabled cores for processor 1. The maximum number of cores is
enabled by default.
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to Enabled for all system
profiles, except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom mode is set to
disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the Monitor/Mwait setting
does not impact the system power or performance.
Related references
System Profile Settings
Related tasks
Viewing System Profile Settings
Miscellaneous Settings
You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the
system date and time.
Related references
System BIOS
Related tasks
Miscellaneous Settings details
Viewing Miscellaneous Settings
F2 = System Setup
NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then
restart your system and try again.
Related references
Miscellaneous Settings
Related tasks
Miscellaneous Settings details
Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Specifies the asset tag and enables you to modify it for security and tracking purposes.
Keyboard Enables you to set whether the system boots with the NumLock enabled or disabled. This option is set to
NumLock On by default.
NOTE: This option does not apply to 84-key keyboards.
F1/F2 Prompt on Enables or disables the F1/F2 prompt on error. This option is set to Enabled by default. The F1/F2
Error prompt also includes keyboard errors.
Load Legacy Enables you to determine whether the system BIOS loads the legacy video (INT 10H) option ROM from
Video Option the video controller. Selecting Enabled in the operating system does not support UEFI video output
ROM standards. This field is available only for UEFI boot mode. You cannot set the option to Enabled if UEFI
Secure Boot mode is enabled.
Related references
Miscellaneous Settings
Related tasks
Viewing Miscellaneous Settings
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/
idracmanuals.
Related references
System BIOS
Related tasks
Entering the iDRAC Settings utility
Changing the thermal settings
Related references
iDRAC Settings utility
Related references
iDRAC Settings utility
Device Settings
Device Settings enables you to configure device parameters.
Related references
System BIOS
Related references
Embedded systems management
NOTE: Certain platform configurations may not support the full set of features provided by the Dell Lifecycle Controller.
For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware, and deploying the
operating system, see the Dell Lifecycle Controller documentation at Dell.com/idracmanuals.
Related references
Dell Lifecycle Controller
Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
Related references
Boot Manager main menu
System BIOS
Related tasks
Viewing Boot Manager
If your operating system begins to load before you press F11, allow the system to complete the booting, and then restart your
system and try again.
Related references
Boot Manager
Boot Manager main menu
Related references
Boot Manager
Related tasks
Viewing Boot Manager
Related references
Boot Manager
System Utilities
System Utilities contains the following utilities that can be launched:
● Launch Diagnostics
● BIOS/UEFI Update File Explorer
● Reboot System
NOTE: Depending on the boot mode selected, you might have BIOS or UEFI Update File Explorer.
Related references
Boot Manager
PXE boot
You can use the Preboot Execution Environment (PXE) option to boot and configure the networked systems, remotely.
NOTE: To access the PXE boot option, boot the system and then press F12. The system scans and displays the active
networked systems.
Safety instructions
NOTE: Whenever you need to lift the system, get others to assist you. To avoid injury, do not attempt to lift the system by
yourself.
WARNING: Opening or removing the system cover while the system is powered on may expose you to a risk of
electric shock.
CAUTION: Do not operate the system without the cover for a duration exceeding five minutes.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: It is recommended that you always use an antistatic mat and antistatic strap while working on components inside
the system.
NOTE: To ensure proper operation and cooling, all bays in the system and system fans must be populated always with
either a component or with a blank.
Related references
Safety instructions
Related tasks
Removing the system cover
Removing the optional front bezel
Related tasks
Installing the system cover
Installing the optional front bezel
Recommended tools
You need the following tools to perform the removal and installation procedures:
● Key to the bezel lock. The key is needed only if your system includes a bezel.
● Phillips #1 screwdriver
● Phillips #2 screwdriver
● Wrist grounding strap
You need the following tools to assemble the cables for a DC power supply unit.
● AMP 90871-1 hand-crimping tool or equivalent
● Tyco Electronics 58433-3 or equivalent
● Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Related references
Safety instructions
Related tasks
Installing the optional front bezel
Related references
Safety instructions
Related tasks
Removing the optional front bezel
3. Hold the cover on both sides, and lift the cover away from the system.
Related references
Safety instructions
Related tasks
Removing the optional front bezel
Installing the system cover
Related references
Safety instructions
Related tasks
Installing the optional front bezel
Removing the system cover
CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly,
resulting in shutdown of the system and loss of data.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
Holding the touch points, lift the cooling shroud away from the system.
Related references
Safety instructions
Related tasks
Before working inside your system
Installing the cooling shroud
After working inside your system
1. Follow the procedure listed in the After working inside your system section.
Related references
Safety instructions
Related tasks
Before working inside your system
After working inside your system
Removing the cooling shroud
System memory
Removing memory modules
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
NOTE: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory
modules to cool before handling them. Handle the memory modules by the card edges and avoid touching the components
or metallic contacts on the memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that
is not occupied. Remove memory module blanks only if you intend to install memory modules in those sockets.
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the middle of the
memory module or metallic contacts.
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of the memory module
socket.
3. Lift and remove the memory module from the system.
Related references
Safety instructions
Related tasks
Before working inside your system
Removing the cooling shroud
Installing memory modules
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any memory socket that
is not occupied. Remove memory module blanks only if you intend to install memory modules in those sockets.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Removing the cooling fan assembly.
4. Remove the cooling shroud.
2. Open the ejectors on the memory module socket outward to allow the memory module to be inserted into the socket.
3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the
memory module in the socket.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both ends of the
memory module evenly.
NOTE: The memory module socket has an alignment key that enables you to install the memory module in the socket in
only one orientation.
4. Press the memory module with your thumbs until the socket levers firmly click into place.
When the memory module is properly seated in the socket, the levers on the memory module socket align with the levers on
the other sockets that have memory modules installed.
Related references
Safety instructions
Related tasks
Before working inside your system
Removing the cooling shroud
After working inside your system
Installing the cooling shroud
Hard drives
All hard drives connect to the system board through the hard drive backplane. Hard drives are supplied in hot swappable hard
drive carriers that fit in the hard drive slots.
CAUTION: Before attempting to remove or install a hard drive while the system is running, see the
documentation for the storage controller card to ensure that the host adapter is configured correctly to support
hot swappable hard drive removal and insertion.
CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing so can cause a
hard drive failure.
NOTE: Use only hard drives that have been tested and approved for use with the hard drive backplane.
When you format a hard drive, allow enough time for the formatting to be completed. High-capacity hard drives can take several
hours to format.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive blanks installed.
Related references
Safety instructions
Related tasks
Removing the optional front bezel
Related references
Safety instructions
Related tasks
Removing the optional front bezel
Installing the optional front bezel
Press the release button and slide the hard drive blank out of the hard drive slot.
Related references
Safety instructions
Related tasks
Removing the optional front bezel
Insert the hard drive blank into the hard drive slot until the release button clicks into place.
If applicable, install the front bezel.
Related references
Safety instructions
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the
documentation supplied with your operating system.
1. Press the release button to open the hard drive or SSD carrier release handle.
2. Slide the hard drive or SSD carrier out of the hard drive slot.
CAUTION: To maintain proper system cooling, all empty hard drive or SSD slots must have hard drive or SSD
blanks installed.
3. If you are not replacing the hard drive or SSD immediately, insert a hard drive or SSD blank in the empty hard drive slot.
Related references
Safety instructions
Related tasks
Removing the optional front bezel
CAUTION: Use only hard drives that have been tested and approved for use with the hard drive backplane.
CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed. Inserting a hard drive
carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed
carrier's shield spring and make it unusable.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive installation. See the
documentation supplied with your operating system.
CAUTION: When a replacement hot swappable drive is installed and the system is powered on, the drive
automatically begins to rebuild. Ensure that the replacement drive is blank or contains data that you wish to
overwrite. Any data on the replacement drive is immediately lost after the drive is installed.
1. Follow the safety guidelines listed in Safety instructions section.
1. If a hard drive blank is installed in the hard drive slot, remove it.
2. Install a hard drive in the hard drive carrier. For more information, see the Installing a hot swappable hard drive into a hot
swappable hard drive carrier section.
3. Press the release button on the front of the hard drive carrier and open the hard drive carrier handle.
4. Insert the hard drive carrier into the hard drive slot until the carrier connects with the backplane.
1. release button
2. hard drive or SSD carrier
3. hard drive or SSD carrier handle
Related references
Safety instructions
Related tasks
Installing a hot swappable hard drive into a hot swappable hard drive carrier
Installing the optional front bezel
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots.
Figure 38. Removing a 1.8-inch hard drive into a hard drive carrier
a. hard drive carrier
b. hard drive
Related references
Safety instructions
NOTE: This procedure applies only to the eight hard drive system.
Follow the procedure listed in the After working inside your system section.
Related references
Safety instructions
Related tasks
Before working inside your system
After working inside your system
Installing the optional optical drive
NOTE: This procedure applies only to the eight hard drive system.
Follow the procedure listed in the After working inside your system section.
Related references
Safety instructions
Related tasks
Before working inside your system
After working inside your system
Removing the optional optical drive
Related references
Safety instructions
Related tasks
Before working inside your system
Installing the slim optical drive blank
Related references
Safety instructions
Related tasks
After working inside your system
Removing the slim optical drive blank
Cooling fans
Your system supports seven hot swappable cooling fans.
NOTE: In the event of a problem with a particular fan, the fan number is referenced by the system management software,
allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
CAUTION: The cooling fans are hot swappable. To maintain proper cooling while the system is on, replace only
one fan at a time.
CAUTION: Do not operate the system with the cover removed for a duration exceeding five minutes.
Related references
Safety instructions
Related tasks
Before working inside your system
Installing a cooling fan
1. Align the connector at the base of the cooling fan with the connector on the system board.
2. Slide the cooling fan into the securing slot until the tab locks into place.
Follow the procedure listed in the After working inside your system section.
Related references
Safety instructions
Related tasks
Before working inside your system
After working inside your system
Removing a cooling fan
1. Follow the procedure listed in the After working inside your system section.
2. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key.
Related concepts
System Setup
Related references
Safety instructions
System board jumpers and connectors
Table 36. Guidelines for systems supporting three PCIe expansion cards
Riser PCIe Slot Processor Connection Height Length Link Width Slot Width
1 1 Processor 2 Low Profile Half Length x16 x16
1 2 Processor 2 Low Profile Half Length x8 x16
3 3 Processor 1 Low Profile Half Length x16 x16
Table 37. Guidelines for systems supporting two PCIe expansion cards
Riser PCIe Slot Processor Connection Height Length Link Width Slot Width
2 1 Processor 1 Low Profile Half Length x8 x16
Processor 2 Low Profile Half Length x16 x16
3 2 Processor 1 Full height Three-fourth x16 x16
Length
NOTE: Only a three-fourth length card is supported for the PCIe expansion card slot (slot 2) on riser 3 when no mini-PERC
card is installed. Supported length with mini-PERC card installed is half length.
NOTE: For a system with three PCIe cards, only MiniSAS HD third-party cards are supported in slot 3. For a system with
two PCIe cards, only MiniSAS HD third-party cards are supported in slot 1.
NOTE: You can install expansion cards only on one slot on riser 2.
NOTE: Both the processors must be installed to use the x16 PCIe link on the riser 2 slot.
The following table provides a guide for installing expansion cards to ensure proper cooling and mechanical fit. Install the
expansion card by following the card priority and slot priority order as shown in the table.
NOTE: To support x16 PCIe link width, the 100 G HCA/OPA HFI in slot 1 needs processor 2 and x16 center_riser2.
NOTE: The expansion card riser 1 and the x16 link on the riser 2 slot can be used only when both the processors are
installed.
1. Holding the touch points, lift the expansion card riser from the riser connector on the systemboard.
Related references
Safety instructions
Related tasks
Before working inside your system
Installing an expansion card
Installing expansion card risers
After working inside your system
Follow the procedure listed in the After working inside your system section.
Related references
Safety instructions
Related tasks
Before working inside your system
After working inside your system
Installing an expansion card
NOTE: The expansion card riser 1 and the x16 link on the riser 2 slot can be used only when both the processors are
installed.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the expansion card riser.
1. Unpack the expansion card and prepare it for installation.
For instructions, see the documentation that accompanied the card.
2. Locate the expansion card connector on the system board or riser.
3. Open the expansion card latch and remove the filler bracket.
4. Holding the card by its edges, position the card so that the card edge connector aligns with the expansion card connector.
5. Insert the card edge connector firmly into the expansion card connector until the card is fully seated.
7. Follow the procedure listed in the After working inside your system section.
8. Install any device drivers needed for the card as described in the documentation for the card.
Related tasks
Removing expansion card risers
After working inside your system
Removing an expansion card
1. Follow the procedure listed in the After working inside your system section.
2. Install any device drivers needed for the card as described in the documentation for the card.
Related tasks
Installing an expansion card
After working inside your system
Removing expansion card risers
IDSDM
The Internal Dual SD module (IDSDM) provides you with a redundant SD card solution. You can configure the IDSDM for storage
or as the OS boot partition. The IDSDM card offers the following features:
● Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and provides redundancy.
Related references
Safety instructions
Related tasks
Before working inside your system
After working inside your system
Installing an internal SD card
1. Locate the SD card connector on the internal dual SD module or the backplane expander board. With the label side facing up,
insert the contact-pin end of the card into the slot.
NOTE: The slot is keyed to ensure correct insertion of the card.
2. To lock the card into place, press it into the card slot.
Follow the procedure listed in the After working inside your systemsection.
Related references
Safety instructions
Related tasks
Before working inside your system
After working inside your system
Removing an internal SD Card
Related tasks
Before working inside your system
Removing an internal SD Card
Installing the optional internal dual SD module
After working inside your system
Related references
Safety instructions
System board jumpers and connectors
Related tasks
Before working inside your system
After working inside your system
Removing the optional internal dual SD module
Related references
Safety instructions
Related tasks
Before working inside your system
Removing the cooling shroud
Removing expansion card risers
Installing expansion card risers
Installing the cooling shroud
After working inside your system
Installing the integrated storage controller card
3. Align the screws on the integrated storage controller card cable with the screw holes on the connector.
4. Tighten the screws to secure the integrated storage controller card cable with the integrated storage controller card
connector on the system board.
Related references
Safety instructions
Related references
Safety instructions
Related tasks
Before working inside your system
Removing expansion card risers
Installing the network daughter card
CAUTION: If the GPU card is installed, you cannot install the 10 GbE Network Daughter Card (NDC).
Follow the procedure listed in the After working inside your system section.
Related references
Safety instructions
Related tasks
Before working inside your system
Installing expansion card risers
After working inside your system
Removing the network daughter card
WARNING: The heat sink is hot to touch. Allow the heat sink to cool for some time after powering down the
system.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. If installed, remove the full-length PCIe card(s).
4. Remove the cooling shroud.
5. Keep the Phillips #2 screwdriver ready.
1. Loosen one of the screws that secure the heat sink to the system board.
Allow some time (approximately 30 seconds) for the heat sink to loosen from the processor.
2. Remove the screw diagonally opposite to the screw that you first removed.
3. Repeat step 1 and 2 for removing the remaining two screws.
4. Remove the heat sink.
Related references
Safety instructions
Related tasks
Before working inside your system
Removing the cooling shroud
Removing a processor
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell
certified service technicians.
NOTE: If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the
instructions included in the compressed download file to install the update on your system.
NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor socket.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release lever can spring
up suddenly if not firmly grasped.
1. Release the open first socket lever near the unlock icon by pushing the lever down and out from under the tab.
2. Release the close first socket release lever near the lock icon by pushing the lever down and out from under the tab. Lift
the lever 90 degrees upward.
3. Lower the open first socket-release lever to lift the processor shield.
4. Hold the tab on the processor shield and lift the processor shield until the open first socket-release lever lifts up.
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to bend the pins in
the socket when removing the processor out of the socket.
5. Lift the processor out of the socket and leave the open first socket-release lever up.
NOTE: If you are permanently removing the processor, you must install a socket protective cap in the vacant socket to
protect the socket pins and keep the socket free of dust.
NOTE: After removing the processor, place it in an anti-static container for reuse, return, or temporary storage. Do not
touch the bottom of the processor. Touch only the side edges of the processor.
Related references
Safety instructions
Related tasks
Before working inside your system
Removing the cooling shroud
Removing a heat sink
Installing a processor
Installing a heat sink
Installing the cooling shroud
After working inside your system
Installing a processor
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell
certified service technicians.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. If you are upgrading your system, download the latest system BIOS version from Dell.com/support and follow the
instructions included in the compressed download file to install the update on your system.
NOTE: You can also update the system BIOS by using the Dell Lifecycle Controller.
5. If installed, remove the full-length PCIe card.
6. Remove the cooling shroud.
NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full length card.
NOTE: The heat sink and processor are too hot to touch for some time after the system has been powered down. Allow the
heat sink and processor to cool down before handling them.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor. The heat
sink is necessary to maintain proper thermal conditions.
NOTE: If you are installing a single processor, it must be installed in socket CPU1.
4. Release the open first socket-release lever near the unlock icon by pushing the lever down and out from under the tab.
5. Similarly, release the close first socket-release lever near the lock icon by pushing the lever down and out from under
the tab. Lift the lever 90 degrees upward.
6. Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.
CAUTION: Positioning the processor incorrectly can permanently damage the system board or the processor.
Be careful not to bend the pins in the socket.
CAUTION: While removing or reinstalling the processor, wipe your hands of any contaminants. Contaminants
on the processor pins such as thermal grease or oil can damage the processor.
8. Align the pin-1 indicator of the processor with the triangle on the system board.
9. Place the processor on the socket such that the slots on the processor align with the socket keys.
10. Close the processor shield.
11. Lower the close first socket-release lever near the lock icon and push it under the tab to lock it.
12. Similarly, lower the open first socket-release lever near the unlock icon and push it under the tab to lock it.
NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary to maintain proper
thermal conditions.
1. Install the heat sink.
2. Follow the procedure listed in the After working inside your system.
3. While booting, press F2 to enter System Setup and verify that the processor information matches the new system
configuration.
4. Run the system diagnostics to verify that the new processor operates correctly.
Related concepts
System Setup
Related references
Safety instructions
Using system diagnostics
Related tasks
Before working inside your system
Removing the cooling shroud
Installing a heat sink
NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe after you use it.
Related references
Safety instructions
Related tasks
Before working inside your system
Removing the cooling shroud
Installing a processor
Installing the cooling shroud
After working inside your system
NOTE: Titanium PSU is nominally rated for 200 V AC to 240 V AC input only.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or 2+0 – without
redundancy) is configured in system BIOS. In redundant mode, power is supplied to the system equally from both PSUs
when Hot Spare is disabled. When Hot Spare is enabled, one of the PSUs will be put into standby when system utilization is
low to maximize efficiency.
Related tasks
Removing the power supply unit blank
CAUTION: The system needs one power supply unit (PSU) for normal operation. On power-redundant systems,
remove and replace only one PSU at a time in a system that is powered on.
If applicable, unlatch and lift the optional cable management arm if it interferes with the power supply unit (PSU) removal. For
information about the cable management arm, see the system’s rack documentation.
Follow the safety guidelines listed in the Safety instructions section.
1. Disconnect the power cable from the power source and from the PSU you intend to remove, and then remove the cables
from the strap.
2. Press the release latch and slide the PSU out of the chassis by using the PSU handle.
Related tasks
Installing an AC power supply unit
NOTE: The maximum output power (shown in watts) is listed on the PSU label.
NOTE: When installing, hot swapping, or hot-adding a new PSU, wait for 15 seconds for the system to recognize the
PSU and determine its status. The PSU redundancy may not occur until discovery is complete. Wait until the new PSU is
discovered and enabled before you remove the other PSU. The PSU status indicator turns green to signify that the PSU
is functioning properly.
Related references
Safety instructions
Related tasks
Removing the power supply unit blank
Removing an AC power supply unit
CAUTION: Wire the unit with copper only, unless otherwise specified, use only 10 American Wire Gauge (AWG)
wire rated minimum 90 ºC for source and return. Protect the –(48–60) V DC (1 wire) with a branch circuit
over-current protection rated 50 A for DC with a high interrupt current rating.
CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated from the AC
source (reliably grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V DC source is efficiently
secured to earth (ground).
NOTE: A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the field wiring.
Input requirements
● Supply voltage: –(48–60) V DC
● Current consumption: 32 A (maximum)
Required tools
Wire-stripper pliers capable of removing insulation from size 10 AWG solid or stranded, insulated copper wire
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding)
Required wires
● One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC]
● One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return)
● One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety ground)
2. Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector by
using a Phillips #2 screwdriver.
NOTE: To protect the power supply from electrostatic discharge, the captive screws must be covered with the rubber
cap before inserting the mating connector into the power supply.
3. Rotate the rubber cap clockwise to fix it over the captive screws.
4. Insert the mating connector into the PSU.
CAUTION: The system needs one power supply for normal operation. On power-redundant systems, remove and
replace only one power supply at a time in a system that is powered on.
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal. For
information about the cable management arm, see the rack documentation of your system.
1. Disconnect the power wires from the power source and the connector from the PSU you intend to remove.
2. Disconnect the safety ground wire.
3. Press the release latch and slide the PSU out of the chassis by using the PSU handle.
Related tasks
Installing a DC power supply unit
● Follow the procedure listed in the After working inside your system section.
Related references
Safety instructions
Related tasks
Before working inside your system
Removing the power supply unit blank
Removing a DC power supply unit
System battery
The system battery is used to power the real-time clock and storing the BIOS settings of the system.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
1. Locate the battery socket. For more information, see the Jumpers and connectors section.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing
or removing a battery.
Related references
Safety instructions
System board jumpers and connectors
Related tasks
Before working inside your system
Removing the cooling shroud
Installing the cooling shroud
After working inside your system
Depending on the configuration, your system supports 2.5-inch ten hard drive SAS/SATA backplane that supports X10 and 4
(PCIe SSDs).
CAUTION: To prevent damage to the hard drives and hard drive backplane, remove the hard drives from the
system before removing the hard drive backplane.
CAUTION: Note the number of each hard drive and temporarily label them before removal so that you can
replace them in the same locations.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove all hard drives.
1. Disconnect the SAS/SATA/SSD data cables and power cable from the backplane.
2. If applicable, disconnect the power and data cable from the optical drive.
3. Push the backplane blue release tabs in the direction of the arrows and lift the backplane upwards.
4. Pull the backplane away from the system until the securing slots on the backplane are free from the tabs on the chassis.
Related references
Safety instructions
Related tasks
Before working inside your system
Installing the hard drive backplane
Related references
Safety instructions
Getting help
Using system diagnostics
Related tasks
Before working inside your system
After working inside your system
Removing the hard drive backplane
CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure that the locking tab
on the connector is released before removal and insertion. The locking tab must be engaged after insertion.
1. Follow the safety guidelines listed in the Safety instructions section.
Related references
Safety instructions
Related tasks
Before working inside your system
Installing the control panel board–eight hard drive system
3. Connect control panel and display module cables to the control panel board.
Follow the procedure listed in the After working inside your system section.
Related references
Safety instructions
Related tasks
After working inside your system
Removing the control panel board–eight hard drive system
CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure that the locking tab
on the connector is released before removal and insertion. The locking tab must be engaged after insertion.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Philips #1 screwdriver ready.
1. Disconnect the display module cable from the control panel board.
2. Remove the screw (located at the top of the chassis) that secures the control panel to the chassis.
CAUTION: Applying excessive force while pulling upward may damage the control panel.
3. Hold the top edge of the control panel at the corners and pull upward until the control panel tabs are released.
4. Hold the right edge of the control panel and rotate it toward the left until it is released from the chassis.
5. Pull the control panel away from the chassis.
Figure 89. Removing the control panel for eight hard drive system
1. control panel 2. notch on chassis front wall (2)
3. display module ZIF connector 4. display module cable
Related references
Safety instructions
Related tasks
Before working inside your system
Installing the control panel–eight hard drive system
Figure 90. Installing the control panel for eight hard drive system
1. control panel 2. notch on chassis front wall (2)
3. display module ZIF connector 4. display module cable
Follow the procedure listed in the After working inside your system section.
Related tasks
After working inside your system
Removing the control panel–eight hard drive system
Removing the control panel–10 hard drive and 24 hard drive system
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Philips #1 screwdriver ready.
1. Remove the screw (located at the top of the chassis) that secures the control panel to the chassis.
2. Remove the control panel cable from the connectors on the system board (J_CP and J_FP_USB) and the hard drive
expander card.
NOTE: To locate the connectors on the system board, see the System board connectors section.
Figure 91. Removing the control panel for 10 and 24 hard drive system
1. control panel 2. screw hole
3. screw 4. cable securing clip
5. J_CP connector on the system board 6. J_FP_USB connector on the system board
Related references
Safety instructions
System board jumpers and connectors
Related tasks
Before working inside your system
Installing the control panel–10 hard drive system and 24 hard drive system
Installing the control panel–10 hard drive system and 24 hard drive
system
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Keep the Philips #1 screwdriver ready.
1. Route the control panel cable through the chassis and connect the control panel cable to the control panel.
2. Push the control panel into the chassis till it snaps into place.
NOTE: Ensure that the screw hole on the control panel aligns with the screw hole located at the top of the chassis.
5. Connect the control panel cable to the connectors on the system board (J_CP and J_FP_USB) and the hard drive expander
card.
NOTE: Ensure that the control panel cable inside the system is routed along the chassis wall and secured by using the
cable securing bracket.
Figure 92. Installing the control panel for 10 and 24 hard drive system
1. control panel 2. screw hole on the control panel
3. screw hole on the chassis 4. screw
5. cable securing clip 6. J_CP connector on the system board
7. J_FP_USB connector on the system board
Follow the procedure listed in the After working inside your system section.
Related references
Safety instructions
System board jumpers and connectors
Related tasks
After working inside your system
Removing the control panel–10 hard drive and 24 hard drive system
VGA module
NOTE: Only the eight hard drive system has a VGA module on the front panel.
CAUTION: The display module connector is a ZIF (zero insertion force) connector. Ensure that the locking tab
on the connector is released before removal and insertion. The locking tab must be engaged after insertion.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Philips #2 screwdriver ready.
1. Disconnect the display module cable from the control panel board.
2. Remove the control panel.
3. Disconnect the VGA module cable from the VGA module.
4. Remove the screw that secures the VGA module to the chassis.
5. Slide the VGA module out of the chassis.
Related references
Safety instructions
Related tasks
Before working inside your system
Removing the control panel–10 hard drive and 24 hard drive system
Removing the control panel–eight hard drive system
Installing the VGA module
NOTE: This procedure applies only to the eight hard drive system.
Follow the procedure listed in the After working inside your system section.
Related references
Safety instructions
Related tasks
Installing the control panel–10 hard drive system and 24 hard drive system
Installing the control panel–eight hard drive system
System board
A system board (also known as the motherboard) is the main printed circuit board in the system with different connectors
used to connect different components or peripherals of the system. A system board provides the electrical connections to the
components in the system to communicate.
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to
create a recovery key during program or System Setup. Be sure to create and safely store this recovery key. If
you replace this system board, supply the recovery key when you restart your system or program before you can
access the encrypted data on your hard drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the system board. After the TPM plug-in
module is installed, it is cryptographically bound to that specific system board. Any attempt to remove an
installed TPM plug-in module breaks the cryptographic binding, and it cannot be re-installed or installed on
another system board.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
3. Remove the following:
a. Cooling shroud
b. Memory modules
c. Cooling fans
d. Power supply units
e. All expansion card risers and expansion cards
NOTE: The heat sink is hot to touch for some time after the system has been powered down. Ensure that you do
not touch the heat sinks while removing the system board.
f. Heat sinks or heat sink blanks and processors or processor blanks
CAUTION: To prevent damage to the processor pins when replacing a faulty system board, ensure that
you cover the processor socket with the processor protective cap.
g. Integrated storage controller card
h. Network daughter card
i. Internal dual SD module
j. Internal USB key (if installed)
k. Hot-swap hard drives
l. Hard drive backplane
CAUTION: To avoid damaging the mini SAS cable and connector, follow the correct procedure when
removing the mini SAS cable from the system board.
1. Disconnect the mini SAS cable from the system board:
a. Push the mini SAS cable connector to slide it further into the connector on the system board.
b. Press down and hold the metal tab on the mini SAS cable connector.
c. Pull the mini SAS cable out of the connector on the system board.
3. Grasp the system board holder, lift the blue release pin, slide the system board toward the front of the system, and lift the
system board out of the chassis.
CAUTION: Do not lift the system board by holding a memory module, processor, or other components.
Related references
Safety instructions
Related tasks
Before working inside your system
Removing the cooling shroud
Removing memory modules
CAUTION: Do not to damage the system identification button while placing the system board into the
chassis.
2. Hold the touch points and lower the system board into the chassis.
3. Push the system board toward the back of the chassis until the board is seated correctly.
1. Install the Trusted Platform Module (TPM). For information about how to install TPM, see the Installing the Trusted Platform
Module section.
2. Replace the following:
a. Cable retention bracket
b. PCIe card holder
c. Integrated storage controller card
d. Internal USB key (if installed)
e. Internal dual SD module
f. All expansion card risers
g. Heat sinks or heat sink blanks and processors or processor blanks
h. Memory modules and memory module blanks
i. Network daughter card
j. Cooling fan assembly
k. Cooling shroud
l. Power supply units
3. Reconnect all cables to the system board.
Related tasks
Replacing the optional internal USB memory key
Installing the optional internal dual SD module
Installing expansion card risers
Installing a processor
Installing a heat sink
Installing memory modules
Installing the network daughter card
Installing the cooling shroud
Installing an AC power supply unit
Installing a DC power supply unit
After working inside your system
Removing the system board
5. Click OK.
6. Import your new or existing iDRAC Enterprise license.
For more information, see the Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals .
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be performed only by Dell certified
service technicians.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board. Once the TPM
is installed, it is cryptographically bound to that specific system board. Any attempt to remove an installed TPM
breaks the cryptographic binding, and it cannot be re-installed or installed on another system board.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
1. Locate the TPM connector on the system board.
NOTE: To locate the TPM connector on the system board, see the System board connectors section.
2. Align the edge connectors on the TPM with the slot on the TPM connector.
3. Insert the TPM into the TPM connector such that the plastic rivet aligns with the slot on the system board.
4. Press the plastic rivet until the rivet snaps into place.
Related references
Safety instructions
System board jumpers and connectors
Related tasks
Before working inside your system
Installing the system board
iDRAC8
iDRAC8 is a systems management hardware and software solution that provides remote management capabilities, crashed
system recovery, and power control functions for Dell ™ PowerEdge ™ systems.
iDRAC8 features are available based on the purchased license. They are available in the following variants:
● Basic Management with IPMI
● iDRAC8 Express (Rack and Tower servers)
● iDRAC8 Express for Blades
● iDRAC8 Enterprise
The 200-500 series servers will ship with Basic Management as the default, but the customer will have the ability to upgrade
to Express or Enterprise by purchasing a digital license key. For the 200-500 series servers, customers who upgrade APOS
to Enterprise have the option to purchase the iDRAC Ports Card, which provides the hardware features of a dedicated
management NIC and vFlash. The card is not required to activate or enable the rest of the Enterprise features.
NOTE: This is an overview of iDRAC8. For a full technology training on iDRAC8, please refer to the reference material link
below.
Acquiring Licenses
Use any of the following methods to acquire the licenses:
● E-mail — License is attached to an email that is sent after requesting it from the technical support center.
● Self-Service Portal — A link to the Self-Service Portal is available from iDRAC. Click this link to open the licensing
Self-Service Portal on the internet. Currently, you can use the License Self-Service Portal to retrieve licenses that were
New Features
The following list contains the key new features available on iDRAC8:
● iDRAC Direct — Securely connect directly to iDRACWeb UI via USB Cable in front of the server.
● iDRAC Direct (USB) — Offers the convenience of USB keys to install new hardware configurations to Dell 13G servers.
● iDRAC Quick Sync — This feature enables at-the-server management with a Near Field Communication (NFC)-enabled
mobile device. Customers may view inventory and monitoring information and configure basic iDRAC settings using a mobile
device. This feature is only available on the PowerEdge R630, R730, and R730XD.
● Real-Time Storage Configuration — Configure storage real-time through the iDRACUI.
● Agent-Free SAS Monitoring and PCIe-SSD Monitoring — Monitor 12Gb SAS and PCIe-SSD storage via iDRAC without any
OS agents.
● Easy Restore — Automatically restore hardware configuration and license information after a system board replacement.
● Tech Support Report — Gathers all hardware and OS logs and inventory information required for technical support.
● Agent-Free Performance Monitoring — Monitor basic memory, CPU, and I/O performance metrics through iDRAC.
Processor Features
The new Intel Xeon processor E5-2600 v3 product family adds new features and improves upon many features of the
predecessor Intel Xeon processor E5-2600 v2 series, including:
● Up to 18 execution cores per processor
● Each core supports two threads for up to 36 threads per processor
● 46-bit physical addressing and 48-bit virtual addressing
● 1 GB large-page support
● 32 KB instruction and 32 KB data first-level cache (L1) for each core
● 256 KB shared instruction/data mid-level cache (L2) for each core
● Up to 35 MB last-level cache (LLC) shared among all cores; up to 2.5 MB per core
● Two Intel QuickPath Interconnect (QPI) links up to 9.6 GT/s
● Four Direct Media Interface (DMI) 2 with lanes
● 40 PCIe Gen 3 links capable of 8.0 GT/s
● Socket R, 2011-land FCLGA10 package
● No termination required for non-populated processor (must populate processor socket 1 first)
● Integrated 4-channel DDR4 memory controller
Supported Processors
The Dell PowerEdge R630 supports up to two processors with up to 22 cores per E5-2600 v4 processor or 18 cores per
E5-2600 v3 processor. The table below lists the Intel Xeon E5-2600 v3 processors supported by R630.
Supported Processors
Processor Stepping Clock Speed Cache QPI Cores/ Turbo TDP
Threads
E5-2699 v3 C1 2.3 GHz 45M 9.6 GT/s 18/36 Turbo 145 W
E5-2698 v3 C1 2.3 GHz 40M 9.6 GT/s 16/32 Turbo 135 W
E5-2697 v3 C1 2.6 GHz 35M 9.6 GT/s 14/28 Turbo 145 W
E5-2695 v3 C1 2.3 GHz 35M 9.6 GT/s 14/28 Turbo 120 W
E5-2690 v3 M1 2.6 GHz 30M 9.6 GT/s 12/24 Turbo 135 W
E5-2683 v3 C1 2.0 GHz 35M 9.6 GT/s 14/28 Turbo 120 W
E5-2680 v3 M1 2.5 GHz 30M 9.6 GT/s 12/24 Turbo 120 W
E5-2670 v3 M1 2.3 GHz 30M 9.6 GT/s 12/24 Turbo 120 W
E5-2660 v3 M1 2.6 GHz 25M 9.6 GT/s 10/20 Turbo 105 W
E5-2650 v3 M1 2.6 GHz 25M 9.6 GT/s 10/20 Turbo 105 W
E5-2640 v3 R2 2.6 GHz 20M 8.0 GT/s 8/16 Turbo 90 W
E5-2630 v3 R2 2.4 GHz 20M 8.0 GT/s 8/16 Turbo 85 W
E5-2620 v3 R2 2.4 GHz 15M 8.0 GT/s 6/12 Turbo 85 W
E5-2609 v3 R2 1.9 GHz 15M 4.0 GT/s 6/6 N/A 85 W
E5-2603 v3 R2 1.6 GHz 15M 4.0 GT/s 6/6 N/A 85 W
E5-2687w v3 R2 3.1 GHz 25M 9.6 GT/s 10/20 Turbo 160 W
E5-2650L v3 M1 1.8 GHz 30M 9.6 GT/s 12/24 Turbo 65 W
E5-2630L v3 R2 1.8 GHz 20M 8.0 GT/s 8/16 Turbo 55 W
E5-2667 v3 R2 3.2 GHz 20M 9.6 GT/s 8/16 Turbo 135 W
E5-2643 v3 R2 3.4 GHz 20M 9.6 GT/s 6/12 Turbo 135 W
E5-2637 v3 R2 3.5 GHz 15M 9.6 GT/s 4/8 Turbo 135 W
E5-2623 v3 R2 3.0 GHz 10M 8.0 GT/s 4/8 Turbo 105 W
The table below lists the Intel Xeon E5-2600 v4 processors supported by R630.
Chipset
The Intel C610 chipset is implemented on the PowerEdge R730 and R730xd.
The QuickPath Architecture consists of serial point-to-point interconnects for the processors. The PowerEdge R730 and
R730xd have a total of two QuickPath Interconnect (QPI) links connecting the processors.
● Each link consists of 20 lanes (full-width) in each direction with a link speed of 9.6 GT/s.
● An additional lane is reserved for a forwarded clock. Data is sent over the QPI links as packets.
● The QuickPath Architecture implemented in E5-2600 v3 features four layers.
● The Physical layer consists of the actual connection between components. It supports Polarity Inversion and Lane Reversal
for optimizing component placement and routing.
● The Link layer is responsible for flow control and the reliable transmission of data. The Link layer also provides independent
flow control for each message class going to and from the Routing Layer.
● The Routing layer is implemented in a distributed manner between all agents that send Intel QPI messages on the ring (Intel
QPI Module, Cbo, IIO, HA). The Intel QPI Module provides a routing function for determining the correct ring stop to forward
an inbound packet.
● The Protocol layer is responsible for high-level protocol communications, including the implementation of a MESIF (Modify,
Exclusive, Shared, Invalid, and Forward) cache coherence protocol.
Memory bus operating frequency can be 1866 MT/s, 2133 or 2400 MT/s depending on:
● DIMM type (RDIMM or LRDIMM).
● Number of DIMMs populated per channel.
● System profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized).
● Maximum supported DIMM frequency of the processors.
The system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is
organized into four channels. In each channel, the release levers of the first socket are marked white, the second socket black,
and the third socket green.
NOTE: DIMMs in sockets A1 to A12 are assigned to processor 1 and DIMMs in sockets B1 to B12 are assigned to processor
2.
The following table shows the memory populations and operating frequencies for the supported configurations.
DIMM Type DIMMs Populated / Voltage Operating Frequency Max. DIMM Rank /
Channel (in MT/s) Channel
RDIMM 1 1.2V 2400, 2133, 1866 Dual Rank or Single
Rank
2 2400, 2133, 1866 Dual Rank or Single
Rank
3 1866 Dual Rank or Single
Rank
LRDIMM 1 1.2V 2400, 2133, 1866 Quad Rank
2 2400, 2133, 1866 Quad Rank
3 2133, 1866 Quad Rank
Related references
Mode-specific guidelines
Mode-specific guidelines
Four memory channels are allocated to each processor. The allowable configurations depend on the memory mode selected.
Memory sparing
NOTE: To use memory sparing, this feature must be enabled in System Setup.
In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the data from
this rank is copied to the spare rank, and the failed rank is disabled.
With memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For
example, in a dual-processor configuration with sixteen 4 GB single-rank memory modules, the available system memory is: 3/4
(ranks/channel) × 16 (memory modules) × 4 GB = 48 GB, and not 16 (memory modules) × 4 GB = 64 GB.
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing.
Memory mirroring
Memory mirroring offers the strongest memory module reliability mode compared to all other modes, providing improved
uncorrectable multi-bit failure protection. In a mirrored configuration, the total available system memory is one half of the
total installed physical memory. Half of the installed memory is used to mirror the active memory modules. In the event of an
uncorrectable error, the system switches over to the mirrored copy. This ensures SDDC and multi-bit protection.
The installation guidelines for memory modules are as follows:
● Memory modules must be identical in size, speed, and technology.
● Memory modules installed in memory module sockets with white release levers must be identical and the same rule applies
for sockets with black and green release tabs. This ensures that identical memory modules are installed in matched pairs—
for example, A1 with A2, A3 with A4, A5 with A6, and so on.
48 4 12 1 R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
96 8 12 1 R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
128 16 8 2 R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8
2 R, x8, 2133 MT/s
144 8 10 1 R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A11 *
16 10 2 R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A11 *
256 32 8 2 R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8
2 R, x4, 2133 MT/s
384 32 12 2 R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
512 64 8 4 R, x4, 2133 MT/s A1, A2, A3, A4, A5, A6, A7, A8
768 64 12 4 R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
4 R, x4, 2133 MT/s
1536 128 12 A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12
* 16 GB DIMMs must be installed in slots numbered A1, A2, A3, A4, A5, A6, A7, and A8 and 8 GB DIMMs must be installed in
slots A9 and A11.
NOTE: If all 3 slots in the channel are populated with 128 GB LRDIMMS, the clock speed drops to 2133MHz.
32 4 8 1 R, x8, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4
1 R, x8, 2133 MT/s
64 4 16 1 R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2,
B3, B4, B5, B6, B7, B8
1 R, x8, 2133 MT/s
8 8 1 R, x8, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4
1 R, x8, 2133 MT/s
96 4 24 1 R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12, B1, B2, B3, B4, B5, B6, B7, B8,
B9, B10, B11, B12
8 12 1 R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3, B4,
B5, B6
1 R, x8, 2133 MT/s
128 8 16 1 R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2,
B3, B4, B5, B6, B7, B8
1 R, x8, 2133 MT/s
16 8 2 R, x8, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4
2 R, x8, 2133 MT/s
160 8 20 1 R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
B1, B2, B3, B4, B5, B6, B7, B8, B9, B10
192 8 24 1 R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12, B1, B2, B3, B4, B5, B6, B7, B8,
B9, B10, B11, B12
16 12 2 R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3, B4,
B5, B6
2 R, x8, 2133 MT/s
256 16 16 2 R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2,
B3, B4, B5, B6, B7, B8
2 R, x8, 2133 MT/s
384 16 24 2 R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12, B1, B2, B3, B4, B5, B6, B7, B8,
B9, B10, B11, B12
32 12 2 R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3, B4,
B5, B6
2 R, x4, 2133 MT/s
512 32 16 2 R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2,
B3, B4, B5, B6, B7, B8
2 R, x4, 2133 MT/s
64 8 4 R, x4, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4
4 R, x4, 2133 MT/s
1024 64 16 4 R, x4, 2133 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1, B2,
B3, B4, B5, B6, B7, B8
4 R, x4, 2400 MT/s
1536 64 24 4 R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12, B1, B2, B3, B4, B5, B6, B7, B8,
4 R, x4, 2133 MT/s
B9, B10, B11, B12
3072 128 24 A1, A2, A3, A4, A5, A6, A7, A8, A9, A10,
A11, A12, B1, B2, B3, B4, B5, B6, B7, B8,
B9, B10, B11, B12
*16 GB DIMMs must be installed in slots numbered A1, A2, A3, A4, B1, B2, B3, and B4 and 8 GB DIMMs must be installed in slots
A5, A6, B5, and B6.
NOTE: If all 3 slots in the channel are populated with 128 GB LRDIMMS, the clock speed drops to 2133MHz.
Storage
The Dell PowerEdge R630 provides storage expandability that allows customer to adapt to their workload and operational
demands. With comprehensive storage options, the R630 offers various drive types, internal and external storage controllers,
and different chassis and backplanes for varied numbers of drives.
Features such as Express Flash PCIe solid-state drives provide vastly accelerated performance over previous technologies.
Dell Express Flash drives use PCIe lanes to connect directly to the processor and chipset and are easily accessible through a
hot-plug drive bay.
All hard drives connect to the system board by using the hard drive backplane. Hard drives are supplied in hot-swappable
hard-drive carriers that fit in the hard-drive slots.
CAUTION: Before attempting to remove or install a hard drive while the system is running, see the
documentation for the storage controller card. Ensure the host adapter is configured correctly to support
hot-swap hard drive removal and insertion.
CAUTION: Do not turn off or reboot your system while the hard drive is being formatted. Doing so can cause a
hard drive failure.
NOTE: Use only hard drives that have been tested and approved for use with the hard-drive backplane.
When you format a hard drive, allow enough time for the formatting to be completed. Be aware that high-capacity hard drives
can take a number of hours to format.
Backplane
The Dell PowerEdge R630 is available in several hot- plug, hard- drive chassis options, as detailed in the table below.
NOTE: The chassis option must be selected during purchase and cannot be changed or upgraded later.
PERC H330
The PERC H330 is a general purpose RAID solution card. The card is available in Adapter (low profile and full height), Mini
Modular, and Mini Monolithic form factors for internal storage and tape devices.
PERC H730
The PERC H730 is a RAID solution card consisting of 512MB or 1GB Non-Volatile Cache and is available in the Adapter (low
profile and full height), Mini Modular, and Mini Monolithic form factors for internal storage.
PERC H730P
The PERC H730P is the performance RAID solution card consisting of 1GB or 2GB Non-Volatile Cache and is available in the
Adapter (low profile and full height), Mini Modular, and Mini Monolithic form factors for internal storage.
PERC H830
The PERC H830 is similar to the H730P solution, except that it supports external storage. The PERC H830 is only available in
the Adapter (low profile and full height) form factor.
Power Supplies
Energy Smart power supplies have intelligent features, such as the ability to dynamically optimize efficiency while maintaining
availability and redundancy. Also featured are enhanced power- consumption reduction technologies, such as high- efficiency
power conversion and advanced thermal-management techniques, and embedded power-management features, including high-
accuracy power monitoring.
NOTE: For more information on PSU firmware update, please refer to reference material link below.
Internal Link: Dell PowerEdge 12G and 13G Power Supply Unit Firmware Update
External Link: Dell PowerEdge 12G and 13G Power Supply Unit Firmware Update
The following power supply unit options are available for the R630:
● 495 W AC
● 750 W AC
● 1100 W AC
● 1100 W DC
NOTE: A 750 W AC/DC Mixed Mode power supply is available in China only.
NOTE: Only a three-fourth length card is supported for the PCIe expansion card slot (slot 2) on riser 3.
NOTE: For a server with three PCIe cards, only Mini SAS HD third party cards are supported in slot 3. For a server with two
PCIe cards, only Mini SAS HD third party cards are supported in slot 1.
NOTE: You can install expansion cards only on one slot on riser 2.
NOTE: Both the processors must be installed to use the x16 link on the riser 2 slot.
The following table provides a guide for installing expansion cards to ensure proper cooling and mechanical fit. The expansion
cards with the highest priority must be installed first using the slot priority indicated. All other expansion cards must be installed
in card priority and slot priority order.
For more information on the PowerEdge R630 slot priority matrix, refer to the PowerEdge_R630_Slot_Priority_Matrix
document
Customer Benefits
Offers Flexibility
● 1 GbE to 10 GbE transition
● SFP+ to Base-T (Rack) and KR (Blade)
● Vendor choice (Broadcom, Intel, Emulex)
Features
● Fibre Channel over Ethernet (FCoE)
● iSCSI
● Switch Independent Partitioning
● Data Center Bridging (DCB)
NOTE:
● These cards have two chipsets that offer the choice of either 10 GbE or 1 GbE.
● Only 10 Gb ports have iSCSI HBA support.
● Only 10 Gb ports have FCoE support.
● Only 10 GbEports have switch independent partitioning support. The maximum number of partitions supported is four
(two partitions per 10 Gb port). 1 Gb ports do not support switch-independent partitioning.
● Only 10 GbEports have DCB support.
● Only 10 GbEports have ISCSI TLV support.
NOTE: In a scenario where both the control panel and system board are dispatched, it is recommended to replace the
control panel first and attempt a power-on to complete the Easy Restore process (Service Tag, licenses, copy to the new
control panel). Then, proceed to replace the system board.
Topics:
• Dell Embedded System Diagnostics
Related tasks
Disabling a forgotten password
5. Reconnect the system board jumper to its electrical outlet and turn on the system, including any attached peripherals.
6. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
7. Open the system.
8. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
9. Close the system.
10. Reconnect the system to its electrical outlet and turn on the system, including any attached peripherals.
11. Assign a new system and/or setup password.
NOTE: Solution validation was performed by using the factory shipped hardware configuration.
Topics:
• Minimum configuration to POST
• Troubleshooting system startup failure
• Troubleshooting external connections
• Troubleshooting the video subsystem
• Troubleshooting a USB device
• Troubleshooting iDRAC Direct - USB XML configuration
• Troubleshooting iDRAC Direct - Laptop connection
• Troubleshooting a serial input and output device
• Troubleshooting a NIC
• Troubleshooting a wet system
• Troubleshooting a damaged system
• Troubleshooting the system battery
• Troubleshooting power supply units
• Troubleshooting cooling problems
• Troubleshooting cooling fans
• Troubleshooting system memory
• Troubleshooting an internal USB key
• Troubleshooting a micro SD card
• Troubleshooting an optical drive
• Troubleshooting a tape backup unit
• Troubleshooting a drive or SSD
• Troubleshooting a storage controller
• Troubleshooting expansion cards
• Troubleshooting processors
Related references
Getting help
1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.
2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning USB ports are enabled.
NOTE: Older operating systems may not support USB 3.0.
4. Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.
5. In iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or Standard OS Use.
6. If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard or mouse.
If the problem is not resolved, proceed to step 7 to troubleshoot other USB devices attached to the system.
If the problem is not resolved, proceed to troubleshoot other USB devices attached to the system.
7. Turn off all attached USB devices, and disconnect them from the system.
8. Restart the system.
9. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the Integrated Devices
screen. If your keyboard is not functioning, use remote access to enable or disable the USB options.
Related concepts
System Setup
Related references
Getting help
System board jumper settings
1. Ensure that your USB storage device is connected to the front USB Management Port, identified by icon.
2. Ensure that your USB storage device is configured with an NTFS or an FAT32 file system with only one partition.
3. Verify that the USB storage device is configured correctly. For more information about configuring the USB storage device,
see Integrated Dell Remote Access Controller User's Guide at www.dell.com/poweredgemanuals
4. In the iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or iDRAC Direct
Only.
5. Ensure that the iDRAC Managed: USB XML Configuration option is either Enabled or Enabled only when the server
has default credential settings.
6. Remove and reinsert the USB storage device.
7. If import operation does not work, try with a different USB storage device.
If all troubleshooting fails, see the Getting help section.
Related references
Getting help
1. Ensure that your laptop is connected to the front USB Management Port, identified by icon with a USB Type A/A
cable.
2. On the iDRAC Settings Utility screen, ensure that USB Management Port Mode is configured as Automatic or iDRAC
Direct Only.
3. If the laptop is running Windows operating system, ensure that the iDRAC Virtual USB NIC device driver is installed.
4. If the driver is installed, ensure that you are not connected to any network through WiFi or cabled ethernet, as iDRAC Direct
uses a non-routable address.
If all troubleshooting fails, see the Getting help section.
3. Turn off the system and the I/O serial device, and swap the serial device with a compatible device.
4. Turn on the system and the I/O serial device.
If the problem persists, see the Getting help section.
Related references
Getting help
Troubleshooting a NIC
NOTE: Network Daughter Card (NDC) slot is not hot-pluggable.
1. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section for the available
diagnostic tests.
2. Restart the system and check for any system messages pertaining to the NIC controller.
3. Check the appropriate indicator on the NIC connector:
● If the link indicator does not glow, the cable connected might be disengaged.
● If the activity indicator does not glow, the network driver files might be damaged or missing. Install or replace the drivers
as necessary. For more information, see the NIC documentation.
● Try another known good network cable.
● If the problem persists, use another connector on the switch or hub.
4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information, see the NIC
documentation.
5. Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.
6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission speed and duplex. For
more information, see the documentation for each network device.
7. Ensure that all the NICs and switches on the network are set to the same data transmission speed and duplex. For more
information, see the documentation for each network device.
8. Ensure that all network cables are of the proper type and do not exceed the maximum length.
If the problem persists, see the Getting help section.
Related references
Getting help
Using system diagnostics
8. If the system starts properly, turn off the system, and reinstall all the expansion cards that you removed.
9. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
If the tests fail, see the Getting help section.
Related references
Getting help
Using system diagnostics
Related tasks
Removing the system cover
Installing the system cover
Removing the hard drive backplane
Replacing the optional internal USB memory key
Removing the cooling shroud
Removing memory modules
Removing a cooling fan
Removing an AC power supply unit
Removing a DC power supply unit
Removing expansion card risers
Removing an expansion card
Removing a heat sink
Removing a processor
Removing a hot swappable hard drive or solid state drive
Related references
Getting help
Using system diagnostics
Related tasks
Removing the system cover
Installing the system cover
Installing expansion card risers
Installing a processor
Installing a heat sink
Installing memory modules
Installing the cooling shroud
Installing an AC power supply unit
Installing a DC power supply unit
Installing an expansion card
NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose the system
configuration information. This situation is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems to operate normally
except for the time set in System Setup, the problem may be caused by a software, rather than by a defective battery.
1. Re-enter the time and date in System Setup.
2. Turn off the system, and disconnect it from the electrical outlet for at least an hour.
3. Reconnect the system to the electrical outlet, and turn on the system.
4. Enter System Setup.
If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for system battery
messages.
Related concepts
System Setup
Related references
Getting help
Related references
Getting help
Power supply unit indicator codes
NOTE: The fan number is referenced by the management software of the system. In the event of a problem with a
particular fan, you can easily identify and replace it by noting down the fan numbers on the cooling fan assembly.
1. Follow the safety guidelines listed in the Safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
1. Reseat the fan or the fan's power cable.
2. Restart the system.
1. Follow the procedure listed in the After working inside your system section.
2. If the problem persists, see the Getting help section.
Related references
Safety instructions
Getting help
Related tasks
Before working inside your system
Removing the system cover
Installing the system cover
Installing a cooling fan
1. If the system memory issue is associated with a MEM or UEFI event in the Lifecycle Log, follow the corrective actions that
are provided in the event message. If the system is operational, run the appropriate diagnostic test. See the Using system
diagnostics section for the available diagnostic tests.
If the diagnostic tests indicate a fault, follow the corrective actions that are provided by the diagnostic tests.
2. If the system is not operational, turn off the system and attached peripherals, and unplug the system from the power source.
Wait at least for 10 seconds, and then reconnect the system to the power source.
3. Turn on the system and attached peripherals, and note the messages on the screen.
If an error message is displayed indicating a fault with a specific memory module, go to step 12.
4. Enter System Setup, and check the system memory setting. Make any changes to the memory settings, if needed.
If the memory settings match the installed memory but the problem still persists, go to step 12.
5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6. Remove the system cover.
7. Check the memory channels and ensure that they are populated correctly.
NOTE: See the system event log or system messages for the location of the failed memory module. Reinstall the
memory device.
Related references
Getting help
Using system diagnostics
Related tasks
Removing the system cover
Installing the system cover
Removing memory modules
Related concepts
System Setup
Related references
Getting help
System board jumpers and connectors
Related tasks
Removing the system cover
Installing the system cover
Replacing the optional internal USB memory key
1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2. Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the system. On the next restart,
the system displayed a message indicating the failure. If redundancy is enabled at the time of SD card failure, a critical
alert is logged and chassis health will degrade.
Related concepts
System Setup
Related tasks
Removing the system cover
Installing the system cover
Related concepts
System Setup
Related references
Getting help
Related tasks
Removing the system cover
Installing the system cover
Removing the optional front bezel
Installing the optional front bezel
Related references
Getting help
Using system diagnostics
Related tasks
Removing the system cover
Installing the system cover
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
Depending on the results of the diagnostics test, proceed as required through the following steps.
2. If your system has a RAID controller and your drives are configured in a RAID array, perform the following steps:
a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and then run the Hardware
Configuration wizard to check the RAID configuration.
See the Dell Lifecycle Controller documentation or online help for information about RAID configuration.
b. Ensure that the drives are configured correctly for the RAID array.
c. Take the drive offline and reseat the drive.
d. Exit the configuration utility and allow the system to boot to the operating system.
3. Ensure that the needed device drivers for your controller card are installed and are configured correctly. For more
information, see the operating system documentation.
4. Restart the system and enter the System Setup.
5. Verify that the controller is enabled and the drives are displayed in the System Setup.
If the problem persists, see the Getting help section.
Related concepts
System Setup
NOTE: When troubleshooting a controller, see the documentation for your operating system and the controller.
NOTE: Both PERC connector and mini-Mezzanine connector are not hot-pluggable.
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Verify that the installed expansion cards are compliant with the expansion card installation guidelines.
5. Ensure that each expansion card is firmly seated in its connector.
6. Install the system cover.
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
9. Remove the system cover.
10. Remove all expansion cards installed in the system.
11. Install the system cover.
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate diagnostic test. See the Using system diagnostics section.
If the tests fail, see the Getting help section.
14. For each expansion card you removed in step 10, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.
If the problem persists, see the Getting help section.
Related references
Getting help
Using system diagnostics
Related tasks
Removing the system cover
Installing the system cover
Removing an expansion card
Installing an expansion card
NOTE: When troubleshooting an expansion card, you also have to see the documentation for your operating system and the
expansion card.
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that each expansion card is firmly seated in its connector.
5. Install the system cover.
6. Turn on the system and attached peripherals.
7. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
8. Remove the system cover.
9. Remove all expansion cards installed in the system.
10. Install the system cover.
11. Run the appropriate diagnostic test. See the Using system diagnostics section.
If the tests fail, see the Getting help section.
12. For each expansion card you removed in step 8, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.
If the problem persists, see the Getting help section.
Related references
Getting help
Using system diagnostics
Related tasks
Removing the system cover
Installing the system cover
Removing an expansion card
Installing an expansion card
Troubleshooting processors
CAUTION: Many repairs may only be done by a certified service technician. You should only perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or
telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by
your warranty. Read and follow the safety instructions that are shipped with your product.
1. Run the appropriate diagnostics test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that the processor and heat sink are properly installed.
5. Install the system cover.
Related references
Getting help
Using system diagnostics
Related tasks
Removing the system cover
Installing the system cover
Contacting Dell
Dell provides several online and telephone based support and service options. If you do not have an active internet connection,
you can find contact information about your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by
country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or
customer service issues:
1. Go to www.dell.com/support/home.
2. Select your country from the drop-down menu on the lower right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell Global Technical Support:
a. Click Contact Technical Support.
b. Enter your system Service Tag in the Enter your Service Tag field on the Contact Us webpage.
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