Dell Poweredge T630 Owner'S Manual: Regulatory Model: E25S Series Regulatory Type: E25S001
Dell Poweredge T630 Owner'S Manual: Regulatory Model: E25S Series Regulatory Type: E25S001
Dell Poweredge T630 Owner'S Manual: Regulatory Model: E25S Series Regulatory Type: E25S001
Owner's Manual
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other
marks and names mentioned herein may be trademarks of their respective companies.
2016 - 03
Rev. A02
Contents
1 Dell PowerEdge T630 server overview ............................................................ 9
Supported configurations for the PowerEdge T630 server.................................................................9
Front panel........................................................................................................................................... 11
2.5-inch hard drive chassis............................................................................................................ 11
3.5-inch hard drive chassis............................................................................................................13
LCD panel.......................................................................................................................................16
Back panel............................................................................................................................................19
Diagnostic indicators...........................................................................................................................21
NIC indicator codes...................................................................................................................... 22
Power supply unit indicator codes............................................................................................... 23
Hard drive indicator codes............................................................................................................26
Locating Service Tag of your system..................................................................................................27
3 Documentation resources................................................................................ 32
4 Technical specifications....................................................................................35
Chassis dimensions.............................................................................................................................36
Chassis weight..................................................................................................................................... 37
Processor specifications..................................................................................................................... 37
PSU specifications............................................................................................................................... 37
System battery specifications ............................................................................................................ 37
Expansion bus specifications.............................................................................................................. 37
Memory specifications........................................................................................................................38
Drive specifications............................................................................................................................. 38
Hard drives.....................................................................................................................................38
Optical drive.................................................................................................................................. 39
Ports and connectors specifications.................................................................................................. 39
Serial connector............................................................................................................................ 39
Internal Dual SD Module............................................................................................................... 39
VGA ports.......................................................................................................................................39
USB ports....................................................................................................................................... 39
NIC ports....................................................................................................................................... 40
Video specifications............................................................................................................................40
Environmental specifications............................................................................................................. 40
Particulate and gaseous contamination specifications................................................................41
3
Expanded operating temperature.................................................................................................42
Expanded operating temperature restrictions............................................................................. 43
4
Installing the system cover........................................................................................................... 83
Inside the system................................................................................................................................ 84
Cooling shroud................................................................................................................................... 85
Removing the cooling shroud...................................................................................................... 85
Installing the cooling shroud........................................................................................................ 86
Cooling fans........................................................................................................................................ 87
Removing a cooling fan................................................................................................................ 87
Installing a cooling fan..................................................................................................................89
Cooling-fan assembly (optional)........................................................................................................90
Removing the optional cooling fan assembly ............................................................................ 90
Installing the optional cooling fan assembly................................................................................ 91
System memory.................................................................................................................................. 92
General memory module installation guidelines.........................................................................93
Mode-specific guidelines..............................................................................................................94
Sample memory configurations................................................................................................... 95
Removing memory modules........................................................................................................ 98
Installing memory modules........................................................................................................ 100
Flex bays.............................................................................................................................................101
Removing a flex bay.................................................................................................................... 101
Installing a flex bay...................................................................................................................... 103
Hard drives........................................................................................................................................ 104
Removing a hot swappable hard drive or SSD...........................................................................104
Installing a hot swappable hard drive......................................................................................... 105
Removing a 2.5-inch hard drive blank....................................................................................... 106
Installing a 2.5-inch hard drive blank..........................................................................................107
Removing a 3.5-inch hard drive blank....................................................................................... 108
Installing a 3.5-inch hard drive blank......................................................................................... 109
Installing a hot swappable 2.5-inch hard drive into a 3.5-inch hard drive adapter.................. 110
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter............... 111
Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier...............................112
Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable
hard drive carrier..........................................................................................................................112
Removing a hard drive from a hard drive carrier........................................................................113
Installing a hot swappable hard drive into a hot swappable hard drive carrier.........................114
Optical drives and tape drives........................................................................................................... 114
Removing the optical drive or tape drive....................................................................................115
Installing the optical drive or tape drive......................................................................................118
Removing the slim optical drive blank........................................................................................119
Installing the slim optical drive blank......................................................................................... 120
Internal USB memory key (optional)................................................................................................. 121
Replacing the optional internal USB memory key......................................................................121
Expansion card holder...................................................................................................................... 122
5
Removing the expansion card holder.........................................................................................123
Installing the expansion card holder...........................................................................................123
Expansion cards................................................................................................................................ 124
Expansion card installation guidelines........................................................................................124
Removing a expansion card........................................................................................................126
Installing an expansion card........................................................................................................127
GPU card holder (optional)............................................................................................................... 129
Removing the optional GPU card holder................................................................................... 129
Installing the optional GPU card holder..................................................................................... 130
GPU cards (optional)..........................................................................................................................131
GPU card installation guidelines................................................................................................. 131
Removing an optional GPU card.................................................................................................131
Installing an optional GPU card.................................................................................................. 133
Internal dual SD module (optional)...................................................................................................135
Removing the optional internal dual SD module.......................................................................135
Installing the optional internal dual SD module ........................................................................ 137
Internal SD card.................................................................................................................................139
Removing an internal SD card.................................................................................................... 139
Installing an internal SD card...................................................................................................... 139
Processors and heat sinks................................................................................................................ 140
Removing a heat sink.................................................................................................................. 140
Removing a processor.................................................................................................................141
Installing a processor.................................................................................................................. 145
Installing a heat sink.................................................................................................................... 146
Power supply unit............................................................................................................................. 148
Hot spare feature.........................................................................................................................149
Removing an AC power supply unit........................................................................................... 149
Installing an AC power supply unit............................................................................................. 150
Wiring instructions for a DC power supply unit......................................................................... 151
Removing a DC power supply unit.............................................................................................154
Installing a DC power supply unit............................................................................................... 155
Removing the power supply unit blank......................................................................................156
Installing the power supply unit blank........................................................................................ 157
System battery...................................................................................................................................158
Replacing the system battery......................................................................................................158
Hard drive backplane........................................................................................................................ 159
Removing the hard drive backplane...........................................................................................159
Installing the hard drive backplane............................................................................................. 177
SD vFlash media card (optional)....................................................................................................... 185
Replacing an optional SD vFlash media card............................................................................. 186
Control panel assembly.................................................................................................................... 186
Removing the control panel assembly.......................................................................................186
6
Installing the control panel assembly.........................................................................................188
System board.................................................................................................................................... 190
Removing the system board.......................................................................................................190
Installing the system board......................................................................................................... 191
Trusted Platform Module..................................................................................................................194
Installing the Trusted Platform Module......................................................................................194
Initializing the TPM for BitLocker users...................................................................................... 195
Initializing the TPM for TXT users............................................................................................... 195
Power interposer board and power distribution board...................................................................196
Removing the power interposer board...................................................................................... 196
Removing the power distribution board.................................................................................... 197
Installing the power distribution board...................................................................................... 198
Installing the power interposer board........................................................................................ 199
7
Troubleshooting an internal USB key............................................................................................... 215
Troubleshooting an SD card............................................................................................................. 215
Troubleshooting an optical drive..................................................................................................... 216
Troubleshooting a hard drive............................................................................................................217
Troubleshooting a storage controller...............................................................................................217
Troubleshooting expansion cards.................................................................................................... 218
Troubleshooting processors.............................................................................................................219
11 Getting help.....................................................................................................220
Contacting Dell.................................................................................................................................220
Documentation feedback................................................................................................................ 220
Accessing system information by using QRL.................................................................................. 220
Quick Resource Locator (QRL) for PowerEdge T630................................................................221
8
1
Dell PowerEdge T630 server overview
The Dell PowerEdge T630 rackable tower servers support up to:
NOTE: The T630 systems support only internal, hot-swappable hard drives.
9
Figure 1. Supported configurations for the PowerEdge T630
10
Front panel
2.5-inch hard drive chassis
11
5. LCD menu buttons 6. Information tag
1 SD vFlash card slot Use this to insert a vFlash media card. The vFlash
media card is an SD card that extends the
functionalities of the iDRAC enterprise card.
5 LCD menu buttons Use this button to navigate the control panel LCD
menu.
12
Item Button, or connector Icon Description
11 Optical drive or tape- Use this to install optical drives or tape drives. For
drive bay more information on supported optical drives and
tape drives, see the section Optical drives and tape
drives section.
Related Links
Preparing a system for conversion from tower mode to rack mode
13
Figure 3. Front panel— 3.5-inch hard drive plus four PCIe SSD chassis
14
13. PCIe SSDs 14. 3.5-inch hard drives
Table 2. Front panel button and connector description
5 LCD menu buttons Use this button to navigate the control panel LCD
menu.
6 Information tag Contains system information such as service tag,
NIC, MAC address for your reference. The
information tag is a slide-out label panel.
15
Item Button, or connector Icon Description
Related Links
Preparing a system for conversion from tower mode to rack mode
LCD panel
The LCD panel of your system provides system information, status, and error messages to indicate if the
system is functioning correctly or if the system needs attention. For more information about error
messages, see the Dell Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals >OpenManage software.
16
Figure 4. LCD panel features
a. Press and hold the up arrow until the Home icon is displayed.
b. Select the Home icon.
c. On the Home screen, press the Select button to enter the main menu.
Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before
proceeding to the next action.
Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected,
the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to
enable DNS and to view domain addresses. Two separate DNS entries are available.
17
Option Description
Set error Select SEL to view LCD error messages in a format that matches the IPMI
description in the SEL. This enables you to match an LCD message with an SEL
entry.
Select Simple to view LCD error messages in a simplified user-friendly description.
For more information about error messages, see the Dell Event and Error Messages
Reference Guide at Dell.com/openmanagemanuals > OpenManage software.
Set home Select the default information to be displayed on the Home screen. See View menu
section for the options and option items that can be set as the default on the
Home screen.
Related Links
View menu
View menu
NOTE: When you select an option in the View menu, you must confirm the option before
proceeding to the next action.
Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary
and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.
Name Displays the name of the Host, Model, or User String for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or Watts. The display format can
be configured in the Set home submenu of the Setup menu.
Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format
can be configured in the Set home submenu of the Setup menu.
18
Back panel
19
Table 4. Back panel indicator, button, or Connector description
1 PCIe expansion card You can connect up to two PCI Express expansion
slots (3) (processor 1) cards and one PERC card.
or
DC 1100 W
7 USB port(6) You can connect USB devices to the system. Four
ports are USB 2.0-compliant and two ports are
USB 3.0-compliant.
or
20
Item Indicator, Button, or Icon Description
Connector
DC 1100 W
Diagnostic indicators
The diagnostic indicators on the system front panel display system status during system startup.
NOTE: The diagnostic indicators are not present if the system is equipped with an LCD display.
NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into
a working power source and press the power button.
Table 5. Diagnostic indicators
The indicator flashes amber: Check the System Event Log or system
• When the system is messages for the specific issue. For more
turned on. information about error messages, see the
• When the system is in Dell Event and Error Messages Reference
standby. Guide at Dell.com/openmanagemanuals >
• If any error condition OpenManage software.
exists. For example, a
failed fan, PSU, or a hard The POST process is interrupted without
drive. any video output due to invalid memory
configurations. See the Getting help
section.
Hard drive The indicator flashes amber Check the System Event Log to determine
indicator if there is a hard drive error. the hard drive that has an error. Run the
appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics
(ePSA). If the hard drives are configured in a
RAID array, restart the system and enter the
host adapter configuration utility program.
Electrical The indicator flashes amber Check the System Event Log or system
indicator if the system experiences an messages for the specific issue. If it is due
electrical error (for example, to a problem with the PSU, check the LED
voltage out of range, or a on the PSU. Reseat the PSU. If the problem
failed power supply unit persists, see the Getting help section.
(PSU) or voltage regulator).
21
Icon Description Condition Corrective action
Temperature The indicator flashes amber Ensure that none of the following
indicator if the system experiences a conditions exist:
thermal error (for example, • A cooling fan has been removed or has
the ambient temperature is failed.
out of range or fan failure). • System cover, cooling shroud, EMI filler
panel, memory module blank, or back
filler bracket is removed.
• Ambient temperature is too high.
• External airflow is obstructed.
Memory The indicator flashes amber Check the system event log or system
indicator if a memory error occurs. messages for the location of the failed
memory. Reseat the memory module. If
the problem persists, see the Getting help
section.
PCIe indicator The indicator flashes amber Restart the system. Update any required
if a PCIe card experiences drivers for the PCIe card. Reinstall the card.
an error. If the problem persists, see the Getting help
section.
Related Links
Getting help
22
Table 6. NIC indicators
B Flashing green When the firmware of the PSU is being updated, the PSU handle
flashes green.
23
Convention Power indicator Condition
pattern
C Flashing green When hot-adding a PSU, the PSU handle flashes green five times at
and turns off 4 Hz rate and turns off. This indicates a PSU mismatch with respect
to efficiency, feature set, health status, and supported voltage.
NOTE: Ensure that both the PSUs are of the same capacity.
CAUTION: If two PSUs are used, they must be of the same type
and have the same maximum output power.
24
Figure 8. DC PSU status indicator
B Flashing green When hot-adding a PSU, the PSU indicator flashes green. This
indicates that there is a PSU mismatch with respect to efficiency,
feature set, health status, and supported voltage. Ensure that both
the PSUs are of the same capacity.
25
Convention Power indicator Condition
pattern
NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status
indicator (on the right side) does not function and remains off.
Table 9. Hard drive indicator codes
26
Drive-status indicator pattern (RAID only) Condition
Steady green Drive online
Flashes green for three seconds, amber for Rebuild stopped
three seconds, and turns off after six seconds
27
2
Converting the system from tower mode
to rack mode
Your system can be converted from the tower mode to the rack mode.
To convert your system from the tower mode to the rack mode, you require the tower to rack
conversion kit, which contains the following items:
Steps
1. Remove the system top cover. For more information, see the Removing system top cover section.
2. Remove the control-panel assembly. For more information, see the Removing control panel
assembly section.
3. Install the rack slide cover by performing the following steps:
a. Slide the rack slide cover between the system's side cover and the chassis.
b. Slide the rack slide cover toward the back of the system until the tabs on rack slide cover locks
with the tabs extending from the chassis.
28
Figure 10. Installing the rack slide cover
29
Figure 12. Attaching the mylar cover
30
Figure 13. Removing the rack ears
Related Links
Safety instructions
Removing the system cover
Removing the control panel assembly
31
3
Documentation resources
This section provides information about the documentation resources for your system.
Table 10. Documentation resources for system
32
Task Document Location
Management, see the Dell
OpenManage Systems Management
Overview Guide.
33
Task Document Location
the PERC cards, see the Storage
controller documentation.
34
4
Technical specifications
The technical and environmental specifications of your system are outlined in this section.
35
Chassis dimensions
36
Chassis weight
Table 12. Chassis weight
Processor specifications
The PowerEdge T630 system supports up to two Intel Xeon E5-2600 v4 or Xeon E5-2600 v3 product
family processors.
PSU specifications
The PowerEdge T630 system supports up to two AC or DC redundant power supply units (PSUs).
Table 13. PSU specifications
NOTE: This system is also designed to connect to the IT power systems with a phase to phase
voltage not exceeding 230 V.
37
Table 14. Supported PCI express generation 3 expansion cards
PCIe Slot Processor Connection Height Length Link Width Slot Width
1 (Gen3) Processor 1 Standard Height Full Length x16 x16
NOTE: To use PCIe slots 4, 5, 6, and 7, both the processors must be installed.
Memory specifications
The PowerEdge T630 system supports 1866 MT/s, 2133 MT/s or 2400 MT/s DDR4 Registered or Load-
Reduced Error Correcting Code (ECC) DIMMs support for advanced ECC or memory optimized
operation.
Table 15. Memory specifications
Drive specifications
Hard drives
The PowerEdge T630 system supports:
• Up to eight 3.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives or Up to
eight 2.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives in a 3.5 inch hard-
drive carrier. Hard-drive slots 0 through 3 and 4 through 7.
• Up to eight 3.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives and four Dell
PowerEdge Express Flash devices (PCIe SSDs) . Hard-drive slots 0 through 7 and 0 through 3
38
• Up to eighteen 3.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives. Hard-
drive slots 0 through 5, 6 through 11, and 12 through 17.
• Up to sixteen 2.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives. Hard-
drive slots 0 through 7 and 8 through 15.
• Up to thirty-two 2.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives Hard-
drive slots 0 through 7, 8 through 15, 16 through 23, and 24 through 31.
• Up to thirty-two 2.5 inch, internal, hot-swappable SAS, SATA, SATA SSD, or Nearline SAS hard drives.
Hard-drive slots 0 through 7, 8 through 15, 0 through 7, and 8 through 15.
Optical drive
The PowerEdge T630 system supports one optional SATA DVD-ROM drive or DVD+/-RW drive or One
optional slim SATA DVD-ROM drive or DVD +/-RW drive.
VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge
T630 system supports two 15-pin VGA ports on the front and back panels.
NOTE: The front VGA port is available only with the rack configuration.
USB ports
The PowerEdge T630 system supports:
• USB 2.0-compliant ports and USB 3.0-complaint ports on the front and back panel
• Internal USB 3.0-compliant port
The following table provides more information about the USB specifications:
Table 16. USB specifications
39
System Front panel Back panel Internal
• One USB 2.0- • Two USB 3.0-
compliant ports and complaint ports
one USB 3.0-
complaint ports
NIC ports
The PowerEdge T630 system supports four Network Interface Controller (NIC) ports on the back panel,
which is available in the following NIC configurations:
Video specifications
The PowerEdge T630 system supports Integrated Matrox G200 with iDRAC8 and 16 MB application
memory.
Environmental specifications
NOTE: For additional information about environmental measurements for specific system
configurations, see Dell.com/environmental_datasheets.
Table 18. Temperature specifications
Temperature Specifications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous operation (for altitude less than 10°C to 35°C (50°F to 95°F) with no direct sunlight on the
950 m or 3117 ft) equipment.
Fresh air For information about fresh air, see Expanded Operating
Temperature section.
40
Table 19. Relative humidity specifications
41
environmental conditions. Re-mediation of environmental conditions is the responsibility of the
customer.
Table 24. Particulate contamination specifications
42
Expanded operating temperature Specifications
For temperatures between 35°C and 40°C, de-rate
maximum allowable temperature by 1°C per 175 m above
950 m (1°F per 319 ft).
≤ 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.
NOTE: When operating in the expanded temperature range, system performance may be impacted.
NOTE: When operating in the expanded temperature range, ambient temperature warnings maybe
reported on the LCD panel and in the System Event Log.
43
5
Initial system setup and configuration
Setting up your system
Complete the following steps to set up your system:
iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more
productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system
issues, helps them perform remote system management, and reduces the need for physical access to the
system.
Interfaces Document/Section
iDRAC Settings See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/
utility idracmanuals
You must use the default iDRAC IP address 192.168.0.120 to configure the initial network settings,
including setting up DHCP or a static IP for iDRAC.
NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable
to the Ethernet connector 1 on the system board.
44
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP
address.
Log in to iDRAC
You can log in to iDRAC as:
• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user
The default user name and password are root and calvin. You can also log in by using Single Sign-On
or Smart Card.
For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote
Access Controller User's Guide at Dell.com/idracmanuals.
Resources Location
Dell Systems Management Tools and Dell.com/operatingsystemmanuals
Documentation media
Installation and How-to videos for supported Supported Operating Systems for Dell PowerEdge
operating systems on Dell PowerEdge systems Systems
45
NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to
automatically detect your Service Tag, or under General support, navigate to your product.
3. Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.
4. Download the drivers you need to a USB drive, CD, or DVD.
46
6
Pre-operating system management
applications
You can manage basic settings and features of a system without booting to the operating system by
using the system firmware.
• System Setup
• Boot Manager
• Dell Lifecycle Controller
• Preboot Execution Environment (PXE)
Related Links
System Setup
Boot Manager
Dell Lifecycle Controller
PXE boot
System Setup
By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device
settings of your system.
NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the
help text in the text browser, press F1.
You can access system setup by using two methods:
Related Links
System Setup details
Viewing System Setup
47
Viewing System Setup
To view the System Setup screen, perform the following steps:
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
Related Links
System Setup
System Setup details
Option Description
System BIOS Enables you to configure BIOS settings.
Related Links
System BIOS Settings details
Device Settings
System BIOS
You can use the System BIOS screen to edit specific functions such as boot order, system password,
setup password, set the RAID mode, and enable or disable USB ports.
Related Links
System BIOS Settings details
Boot Settings
System Information
Memory Settings
Processor Settings
SATA Settings
Integrated Devices
Serial Communication
System Profile Settings
Miscellaneous Settings
iDRAC Settings utility
48
Device Settings
System Security Settings details
Viewing System BIOS
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
Related Links
System BIOS
System BIOS Settings details
Option Description
System Specifies information about the system such as the system model name, BIOS
Information version, and Service Tag.
Memory Settings Specifies information and options related to the installed memory.
Processor Settings Specifies information and options related to the processor such as speed and
cache size.
Boot Settings Specifies options to specify the boot mode (BIOS or UEFI). Enables you to modify
UEFI and BIOS boot settings.
Network Settings Specifies options to change the network settings.
Integrated Specifies options to manage integrated device controllers and ports and specify
Devices related features and options.
Serial Specifies options to manage the serial ports and specify related features and
Communication options.
System Profile Specifies options to change the processor power management settings, memory
Settings frequency, and so on.
System Security Specifies options to configure the system security settings, such as system
password, setup password, Trusted Platform Module (TPM) security. It also
manages the power and NMI buttons on the system.
Miscellaneous Specifies options to change the system date, time, and so on.
Settings
Related Links
System BIOS
Viewing System BIOS
49
Boot Settings
You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to
specify the boot order.
Related Links
Boot Settings details
System BIOS
Viewing Boot Settings
Choosing the system boot mode
Changing the boot order
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Boot Settings.
Related Links
Boot Settings
Boot Settings details
Choosing the system boot mode
Changing the boot order
Option Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if
the operating system is not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this
field to BIOS allows compatibility with non-UEFI operating systems. This option is
set to BIOS by default.
NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting
this field to BIOS disables the UEFI Boot Settings menu.
Boot Sequence Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled
Retry and the system fails to boot, the system reattempts the boot sequence after 30
seconds. This option is set to Enabled by default.
Hard-Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure. The
devices are selected in the Hard-Disk Drive Sequence on the Boot Option Setting
menu. When this option is set to Disabled, only the first hard drive in the list is
attempted to boot. When this option is set to Enabled, all hard drives are attempted
50
Option Description
to boot in the order selected in the Hard-Disk Drive Sequence. This option is not
enabled for UEFI Boot Mode.
BIOS Boot Enables or disables BIOS boot options.
Settings
NOTE: This option is enabled only if the boot mode is BIOS.
UEFI Boot Settings Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6
PXE. This option is set to IPv4 by default.
NOTE: This option is enabled only if the boot mode is UEFI.
Related Links
Boot Settings
Viewing Boot Settings
Choosing the system boot mode
Changing the boot order
• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you
have configured your system to boot to UEFI mode, it replaces the system BIOS.
1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2. Select the boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating
system is not installed in the same boot mode.
3. After the system boots in the specified boot mode, proceed to install your operating system from
that mode.
NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS
and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot
mode.
NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.
Related Links
Boot Settings
Boot Settings details
Viewing Boot Settings
1. On the System Setup Main Menu screen, click System BIOS → Boot Settings.
2. Click BIOS/UEFI Boot Settings → Boot Sequence.
3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the
device down or up in the order.
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4. Click Exit, and then click Yes to save the settings on exit.
Related Links
Boot Settings
Boot Settings details
Viewing Boot Settings
System Security
You can use the System Security screen to perform specific functions such as setting the system
password, setup password and disabling the power button.
Related Links
System Security Settings details
Operating with a setup password enabled
System BIOS
Viewing System Security
Creating a system and setup password
Using your system password to secure your system
Deleting or changing system and setup password
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Security.
Related Links
System Security
System Security Settings details
Option Description
Intel AES-NI Improves the speed of applications by performing encryption and decryption by
using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set
to Enabled by default.
System Password Sets the system password. This option is set to Enabled by default and is read-only
if the password jumper is not installed in the system.
Setup Password Sets the setup password. This option is read-only if the password jumper is not
installed in the system.
Password Status Locks the system password. This option is set to Unlocked by default.
TPM Security
NOTE: The TPM menu is available only when the TPM module is installed.
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Option Description
Enables you to control the reporting mode of the TPM. The TPM Security option is
set to Off by default. You can only modify the TPM Status, TPM Activation, and Intel
TXT fields if the TPM Status field is set to either On with Pre-boot Measurements
or On without Pre-boot Measurements.
TPM Information Changes the operational state of the TPM. This option is set to No Change by
default.
TPM Status Specifies the TPM status.
TPM Command
CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The
loss of TPM keys may affect booting to the operating system.
Clears all the contents of the TPM. The TPM Clear option is set to No by default.
Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable
the Intel TXT option, virtualization technology and TPM Security must be enabled
with Pre-boot measurements. This option is set to Off by default.
Power Button Enables or disables the power button on the front of the system. This option is set
to Enabled by default.
NMI Button Enables or disables the NMI button on the front of the system. This option is set to
Disabled by default.
AC Power Sets how the system behaves after AC power is restored to the system. This option
Recovery is set to Last by default.
AC Power Sets the time delay for the system to power up after AC power is restored to the
Recovery Delay system. This option is set to Immediate by default.
User Defined Sets the User Defined Delay option when the User Defined option for AC Power
Delay (60s to Recovery Delay is selected.
240s)
UEFI Variable Provides varying degrees of securing UEFI variables. When set to Standard (the
Access default), UEFI variables are accessible in the operating system per the UEFI
specification. When set to Controlled, selected UEFI variables are protected in the
environment and new UEFI boot entries are forced to be at the end of the current
boot order.
Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using
the certificates in the Secure Boot Policy. Secure Boot is disabled by default.
Secure Boot When Secure Boot policy is set to Standard, the BIOS uses the system
Policy manufacturer’s key and certificates to authenticate pre-boot images. When Secure
Boot policy is set to Custom, the BIOS uses the user-defined key and certificates.
Secure Boot policy is set to Standard by default.
Secure Boot Specifies the list of certificates and hashes that secure boot uses to authenticate
Policy Summary images.
Related Links
System Security
Viewing System Security
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Secure Boot Custom Policy Settings
Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom.
Viewing Secure Boot Custom Policy Settings
To view the Secure Boot Custom Policy Settings screen, perform the following steps:
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Security.
5. On the System Security screen, click Secure Boot Custom Policy Settings.
Option Description
Platform Key Imports, exports, deletes, or restores the platform key (PK).
Key Exchange Key Enables you to import, export, delete, or restore entries in the Key Exchange Key
Database (KEK) Database.
Authorized Imports, exports, deletes, or restores entries in the Authorized Signature Database
Signature (db).
Database
Forbidden Imports, exports, deletes, or restores entries in the Forbidden Signature Database
Signature (dbx).
Database
System Information
You can use the System Information screen to view system properties such as Service Tag, system model
name, and the BIOS version.
Related Links
System Information details
System BIOS
Viewing System Information
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Information.
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Related Links
System Information
Option Description
System Model Specifies the system model name.
Name
System BIOS Specifies the BIOS version installed on the system.
Version
System Specifies the current version of the Management Engine firmware.
Management
Engine Version
System Service Specifies the system Service Tag.
Tag
System Specifies the name of the system manufacturer.
Manufacturer
System Specifies the contact information of the system manufacturer.
Manufacturer
Contact
Information
System CPLD Specifies the current version of the system complex programmable logic device
Version (CPLD) firmware.
UEFI Compliance Specifies the UEFI compliance level of the system firmware.
Version
Related Links
System Information
System Information details
Viewing System Information
NOTE: If the password jumper setting is disabled, the existing system password and setup password
are deleted and you need not provide the system password to boot the system.
Steps
1. To enter System Setup, press F2 immediately after turning on or rebooting your system.
2. On the System Setup Main Menu screen, click System BIOS → System Security.
3. On the System Security screen, verify that Password Status is set to Unlocked.
4. In the System Password field, type your system password, and press Enter or Tab.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.
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• The password can contain the numbers 0 through 9.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).
NOTE: Password protection does not take effect until the system reboots.
Related Links
System board jumper settings
System Security Settings details
System Security
Next steps
When Password Status is set to Locked, type the system password and press Enter when prompted at
reboot.
NOTE: If an incorrect system password is typed, the system displays a message and prompts you to
reenter your password. You have three attempts to type the correct password. After the third
unsuccessful attempt, the system displays an error message that the system has stopped
functioning and must be turned off. Even after you turn off and restart the system, the error
message is displayed until the correct password is entered.
Related Links
System Security
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If you change the system and setup password, a message prompts you to reenter the new password.
If you delete the system and setup password, a message prompts you to confirm the deletion.
6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save
the changes.
Related Links
System Security
If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted!
Must power down.
Even after you turn off and restart the system, the error message is displayed until the correct password is
typed. The following options are exceptions:
• If System Password is not set to Enabled and is not locked through the Password Status option, you
can assign a system password. For more information, see the System Security Settings screen section.
• You cannot disable or change an existing system password.
NOTE: You can use the password status option with the setup password option to protect the
system password from unauthorized changes.
Related Links
System Security
Memory Settings
You can use the Memory Settings screen to view all the memory settings and enable or disable specific
memory functions, such as system memory testing and node interleaving.
Related Links
Memory Settings details
System BIOS
Viewing Memory Settings
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Memory Settings.
Related Links
Memory Settings
Memory Settings details
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Memory Settings details
The Memory Settings screen details are explained as follows:
Option Description
System Memory Specifies the memory size in the system.
Size
System Memory Specifies the type of memory installed in the system.
Type
System Memory Specifies the system memory speed.
Speed
System Memory Specifies the system memory voltage.
Voltage
Video Memory Specifies the amount of video memory.
System Memory Specifies whether the system memory tests are run during system boot. Options
Testing are Enabled and Disabled. This option is set to Disabled by default.
Memory Specifies the memory operating mode. The options available are Optimizer Mode,
Operating Mode Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode,
Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set
to Optimizer Mode by default.
NOTE: The Memory Operating Mode option can have different default and
available options based on the memory configuration of your system.
NOTE: The Dell Fault Resilient Mode option establishes an area of memory
that is fault resilient. This mode can be used by an operating system that
supports the feature to load critical applications or enables the operating
system kernel to maximize system availability.
Node Interleaving Specifies if Non-Uniform Memory architecture (NUMA) is supported. If this field is
set to Enabled, memory interleaving is supported if a symmetric memory
configuration is installed. If the field is set to Disabled, the system supports NUMA
(asymmetric) memory configurations. This option is set to Disabled by default.
Snoop Mode Specifies the Snoop Mode options. The Snoop Mode options available are Home
Snoop, Early Snoop, and Cluster on Die. This option is set to Early Snoop by
default. This field is available only when the Node Interleaving is set to Disabled.
Related Links
Memory Settings
Viewing Memory Settings
Processor Settings
You can use the Processor Settings screen to view the processor settings, and perform specific functions
such as enabling virtualization technology, hardware prefetcher, and logical processor idling.
Related Links
Processor Settings details
System BIOS
Viewing Processor Settings
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Viewing Processor Settings
To view the Processor Settings screen, perform the following steps:
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Processor Settings.
Related Links
Processor Settings
Processor Settings details
Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical
processors. If this option is set to Enabled, the BIOS displays all the logical
processors. If this option is set to Disabled, the BIOS displays only one logical
processor per core. This option is set to Enabled by default.
QPI Speed Enables you to control QuickPath Interconnect data rate settings.
Alternate RTID Modifies Requestor Transaction IDs, which are QPI resources. This option is set to
(Requestor Disabled by default.
Transaction ID)
NOTE: Enabling this option may negatively impact the overall system
Setting
performance.
Virtualization Enables or disables the additional hardware capabilities provided for virtualization.
Technology This option is set to Enabled by default.
Address Defines the Address Translation Cache (ATC) for devices to cache the DMA
Translation transactions. This option provides an interface between CPU and DMA Memory
Service (ATS) Management to a chipset's Address Translation and Protection Table to translate
DMA addresses to host addresses. This option is set to Enabled by default.
Adjacent Cache Optimizes the system for applications that need high utilization of sequential
Line Prefetch memory access. This option is set to Enabled by default. You can disable this
option for applications that need high utilization of random memory access.
Hardware Enables or disables the hardware prefetcher. This option is set to Enabled by
Prefetcher default.
DCU Streamer Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is
Prefetcher set to Enabled by default.
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to
Enabled by default.
Execute Disable Enables you to run the disable memory protection technology. This option is set to
Enabled by default.
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Option Description
Logical Processor Enables you to improve the energy efficiency of a system. It uses the operating
Idling system core parking algorithm and parks some of the logical processors in the
system which in turn allows the corresponding processor cores to transition into a
lower power idle state. This option can only be enabled if the operating system
supports it. It is set to Disabled by default.
Configurable TDP Enables you to reconfigure the processor Thermal Design Power (TDP) levels
during POST based on the power and thermal delivery capabilities of the system.
TDP verifies the maximum heat the cooling system is needed to dissipate. This
option is set to Nominal by default.
NOTE: This option is only available on certain stock keeping units (SKUs) of the
processors.
Number of Cores Controls the number of enabled cores in each processor. This option is set to All
per Processor by default.
Processor 64-bit Specifies if the processor(s) support 64-bit extensions.
Support
Processor Core Specifies the maximum core frequency of the processor.
Speed
Processor 1
NOTE: Depending on the number of CPUs, there may be up to four
processors listed.
The following settings are displayed for each processor installed in the system:
Option Description
Family-Model- Specifies the family, model, and stepping of the processor
Stepping as defined by Intel.
Brand Specifies the brand name.
Level 2 Cache Specifies the total L2 cache.
Level 3 Cache Specifies the total L3 cache.
Number of Cores Specifies the number of cores per processor.
Related Links
Processor Settings
Viewing Processor Settings
SATA Settings
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on
your system.
Related Links
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SATA Settings details
System BIOS
Viewing SATA Settings
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click SATA Settings.
Related Links
SATA Settings
SATA Settings details
Option Description
Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes.
This option is set to AHCI by default.
Security Freeze Sends Security Freeze Lock command to the Embedded SATA drives during POST.
Lock This option is applicable only for ATA and AHCI modes.
Write Cache Enables or disables the command for Embedded SATA drives during POST.
Port A Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port B Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
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Option Description
Option Description
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port C Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port D Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port E Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
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Option Description
Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port G Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port H Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port I Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
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Option Description
Option Description
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Port J Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.
Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.
Related Links
SATA Settings
Viewing SATA Settings
Integrated Devices
You can use the Integrated Devices screen to view and configure the settings of all integrated devices
including the video controller, integrated RAID controller, and the USB ports.
Related Links
Integrated Devices details
System BIOS
Viewing Integrated Devices
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Integrated Devices.
Related Links
Integrated Devices
Integrated Devices details
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Option Description
USB 3.0 Setting Enables or disables the USB 3.0 support. Enable this option only if your operating
system supports USB 3.0. If you disable this option, devices operate at USB 2.0
speed. USB 3.0 is enabled by default.
User Accessible Enables or disables the USB ports. Selecting Only Back Ports On disables the front
USB Ports USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and
mouse operate during boot process in certain operating systems. After the boot
process is complete, the USB keyboard and mouse do not work if the ports are
disabled.
NOTE: Selecting Only Back Ports On and All Ports Off disables the USB
management port and also restricts access to iDRAC features.
Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.
Integrated RAID Enables or disables the integrated RAID controller. This option is set to Enabled by
Controller default.
Integrated Enables or disables the integrated network card.
Network Card 1
Embedded NIC1
NOTE: The Embedded NIC1 and NIC2 options are only available on systems
and NIC2
that do not have Integrated Network Card 1.
Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the
NIC may still be available for shared network access by the embedded
management controller. The embedded NIC1 and NIC2 options are only available
on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1
and NIC2 option is mutually exclusive with the Integrated Network Card 1 option.
Configure the Embedded NIC1 and NIC2 option by using the NIC management
utilities of the system.
I/OAT DMA Engine Enables or disables the I/OAT option. Enable only if the hardware and software
support the feature.
Embedded Video Enables or disables the Embedded Video Controller option. This option is set to
Controller Enabled by default.
Current State of Displays the current state of the embedded video controller. The Current State of
Embedded Video Embedded Video Controller option is a read-only field. If the Embedded Video
Controller Controller is the only display capability in the system (that is, no add-in graphics
card is installed), then the Embedded Video Controller is automatically used as the
primary display even if the Embedded Video Controller setting is set to Disabled.
SR-IOV Global Enables or disables the BIOS configuration of Single Root I/O Virtualization (SR-
Enable IOV) devices. This option is set to Disabled by default.
OS Watchdog If your system stops responding, this watchdog timer aids in the recovery of your
Timer operating system. When this option is set to Enabled, the operating system
initializes the timer. When this option is set to Disabled (the default), the timer does
not have any effect on the system.
Memory Mapped Enables or disables the support for PCIe devices that need large amounts of
I/O above 4 GB memory. This option is set to Enabled by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement
feature controls the configuration of PCIe cards installed in the specified slot. Slots
must be disabled only when the installed peripheral card prevents booting into the
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Option Description
operating system or causes delays in system startup. If the slot is disabled, both the
Option ROM and UEFI drivers are disabled.
Related Links
Integrated Devices
Viewing Integrated Devices
Serial Communication
You can use the Serial Communication screen to view the properties of the serial communication port.
Related Links
Serial Communication details
System BIOS
Viewing Serial Communication
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Serial Communication.
Related Links
Serial Communication
Serial Communication details
Option Description
Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS.
Communication BIOS console redirection can also be enabled and the port address can be
specified. This option is set to Auto by default.
Serial Port Enables you to set the port address for serial devices. This option is set to Serial
Address Device 1=COM2, Serial Device 2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature.
To use console redirection by SOL, configure the same port address for
console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting
saved in iDRAC. The serial MUX setting can independently be changed in
iDRAC. Loading the BIOS default settings from within the BIOS setup utility
may not always revert the serial MUX setting to the default setting of Serial
Device 1.
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Option Description
External Serial Enables you to associate the External Serial Connector to Serial Device 1, Serial
Connector Device 2, or the Remote Access Device by using this option.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use
console redirection by SOL, configure the same port address for console
redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting
saved in iDRAC. The serial MUX setting can independently be changed in
iDRAC. Loading the BIOS default settings from within the BIOS setup utility
may not always revert this setting to the default setting of Serial Device 1.
Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to
determine the baud rate automatically. This failsafe baud rate is used only if the
attempt fails, and the value must not be changed. This option is set to 115200 by
default.
Remote Terminal Sets the remote console terminal type. This option is set to VT 100/VT 220 by
Type default.
Redirection After Enables or disables the BIOS console redirection when the operating system is
Boot loaded. This option is set to Enabled by default.
Related Links
Serial Communication
Viewing Serial Communication
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Profile Settings.
Related Links
System Profile Settings
System Profile Settings details
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Option Description
System Profile Sets the system profile. If you set the System Profile option to a mode other than
Custom, the BIOS automatically sets the rest of the options. You can only change
the rest of the options if the mode is set to Custom. This option is set to
Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power
Controller.
NOTE: All the parameters on the system profile setting screen are available
only when the System Profile option is set to Custom.
CPU Power Sets the CPU power management. This option is set to System DBPM (DAPC) by
Management default. DBPM is Demand-Based Power Management.
Memory Sets the speed of the system memory. You can select Maximum Performance,
Frequency Maximum Reliability, or a specific speed.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option
is set to Enabled by default.
Energy Efficient Enables or disables the Energy Efficient Turbo option.
Turbo Energy Efficient Turbo (EET) is a mode of operation where a processor’s core
frequency is adjusted to be within the turbo range based on workload.
C1E Enables or disables the processor to switch to a minimum performance state when
it is idle. This option is set to Enabled by default.
C States Enables or disables the processor to operate in all available power states. This
option is set to Enabled by default.
Collaborative CPU Enables or disables the CPU power management option. When set to Enabled, the
Performance CPU power management is controlled by the OS DBPM and the System DBPM
Control (DAPC). This option is set to Disabled by default.
Memory Patrol Sets the memory patrol scrub frequency. This option is set to Standard by default.
Scrub
Memory Refresh Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Rate
Uncore Frequency Enables you to select the Processor Uncore Frequency option.
Dynamic mode enables the processor to optimize power resources across the
cores and uncore during runtime. The optimization of the uncore frequency to
either save power or optimize performance is influenced by the setting of the
Energy Efficiency Policy option.
Energy Efficient Enables you to select the Energy Efficient Policy option.
Policy The CPU uses the setting to manipulate the internal behavior of the processor and
determines whether to target higher performance or better power savings.
Number of Turbo
NOTE: If there are two processors installed in the system, you see an entry for
Boot Enabled
Number of Turbo Boost Enabled Cores for Processor 2.
Cores for
Processor 1 Controls the number of turbo boost enabled cores for processor 1. The maximum
number of cores is enabled by default.
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Option Description
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to
Enabled for all system profiles, except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom
mode is set to disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the
Monitor/Mwait setting does not impact the system power or performance.
Related Links
System Profile Settings
Viewing System Profile Settings
Miscellaneous Settings
You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset
tag and changing the system date and time.
Related Links
Miscellaneous Settings details
System BIOS
Viewing Miscellaneous Settings
NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Miscellaneous Settings.
Related Links
Miscellaneous Settings
Miscellaneous Settings details
Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Specifies the asset tag and enables you to modify it for security and tracking
purposes.
Keyboard Enables you to set whether the system boots with the NumLock enabled or
NumLock disabled. This option is set to On by default.
NOTE: This option does not apply to 84-key keyboards.
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Option Description
F1/F2 Prompt on Enables or disables the F1/F2 prompt on error. This option is set to Enabled by
Error default. The F1/F2 prompt also includes keyboard errors.
Load Legacy Enables you to determine whether the system BIOS loads the legacy video (INT
Video Option 10H) option ROM from the video controller. Selecting Enabled in the operating
ROM system does not support UEFI video output standards. This field is available only for
UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode
is enabled.
In-System Enables or disables In-System Characterization. This option is set to Disabled by
Characterization default. The two other options are Enabled and Enabled - No Reboot.
NOTE: The default setting for In-System Characterization is subject to change
in future BIOS releases.
When enabled, In-System Characterization (ISC) executes during POST upon
detecting relevant change(s) in system configuration to optimize system power and
performance. ISC takes about 20 seconds to execute, and system reset is needed
for ISC results to be applied. The Enabled - No Reboot option executes ISC and
continues without applying ISC results until the next time system reset occurs. The
Enabled option executes ISC and forces an immediate system reset so that ISC
results can be applied. It takes the system longer to be ready due to the forced
system reset. When disabled, ISC does not execute.
Related Links
Miscellaneous Settings
Viewing Miscellaneous Settings
NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise
License upgrade.
For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide
at Dell.com/idracmanuals.
Related Links
Device Settings
System BIOS
Entering the iDRAC Settings utility
Changing the thermal settings
Related Links
iDRAC Settings utility
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Changing the thermal settings
The iDRAC settings utility enables you to select and customize the thermal control settings for your
system.
Related Links
iDRAC Settings utility
Device Settings
Device Settings enables you to configure device parameters.
Related Links
System BIOS
NOTE: Certain platform configurations may not support the full set of features provided by the Dell
Lifecycle Controller.
For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware,
and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/
idracmanuals.
Related Links
Dell Lifecycle Controller
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Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
Related Links
Boot Manager main menu
System BIOS
Viewing Boot Manager
If your operating system begins to load before you press F11, allow the system to complete the
booting, and then restart your system and try again.
Related Links
Boot Manager
Boot Manager main menu
Related Links
Boot Manager
Viewing Boot Manager
• Launch Diagnostics
• BIOS Update File Explorer
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• Reboot System
Related Links
Boot Manager
System Utilities
System Utilities contains the following utilities that can be launched:
• Launch Diagnostics
• BIOS Update File Explorer
• Reboot System
Related Links
Boot Manager
PXE boot
The Preboot Execution Environment (PXE) is an industry standard client or interface that allows
networked computers that are not yet loaded with an operating system to be configured and booted
remotely by an administrator.
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7
Installing and removing system
components
This section provides information about installing and removing the system components.
Safety instructions
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: Do not attempt to convert your system into a rack unless authorized by Dell. Only
customers certified by Dell for tower to rack conversion can convert a tower system into a rack
system.
NOTE: For specific caution statements and procedures, see the rack installation documentation for
your system at Dell.com/poweredgemanuals. For complete safety and regulatory information, see
the safety instructions that shipped with your system.
Observe the following precautions for stability and safety of the system in rack mode:
• Before installing your equipment in a rack, install the front and side rack stabilizers. Failure to install
the stabilizers can cause the rack to tip over.
• Always load from bottom up, and load the heaviest items first.
• Do not overload the AC power supply branch circuit that provides power to the rack.
Related Links
Safety instructions
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Removing the system cover
Removing the optional front bezel
Related Links
Installing the system cover
Installing the optional front bezel
Recommended tools
You need the following tools to perform the removal and installation procedures:
• Key to the bezel lock. This is needed only if your system includes a bezel.
• Phillips #2 screwdriver
• Wrist grounding strap
You need the following tools to assemble the cables for a DC power supply unit.
75
4. Remove the bezel by unhooking the bezel tabs from the slots at the bottom of the system.
5. Unhook the bezel tabs from the slots at the bottom of the system board, and pull the bezel away
from the system.
Related Links
Installing the optional front bezel
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Figure 16. Installing the front bezel
Related Links
Removing the optional front bezel
System feet
The system feet provide stability to the system in the tower mode.
Steps
Remove the screws that secure the system feet to the base of the tower.
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Figure 17. Removing and installing the system feet
Related Links
Safety instructions
Installing the system feet
Steps
1. Align the three tabs on the system feet with the three slots on the base of the chassis.
2. Secure the system feet to the base of the chassis by using the screws.
Next steps
Place the system upright on a flat, stable surface, and turn the system feet outward.
Related Links
Safety instructions
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Removing the system feet
Steps
1. Remove the screw that secures the front wheel unit to the base of the chassis.
2. Offset the front wheel unit slightly to the back of the system to release the retention hooks, and pull
out the front wheel unit.
3. Remove the screw that secures the back wheel unit to the base of the chassis.
4. Offset the back wheel unit slightly to the front of the system to release the retention hooks, and pull
out the back wheel unit.
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Figure 18. Removing caster wheels
5. support unit
Related Links
Safety instructions
Installing caster wheels
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Steps
1. Align the two retention hooks on the back wheel unit with the two slots on the base of the chassis,
and insert the hooks into the slots.
2. Offset the back wheel slightly to the back of the system and secure the unit in place by using a single
screw.
3. Align the two retention hooks on the front wheel with the two slots on the base of the chassis, and
insert the hooks into the slots.
4. Offset the front wheel slightly to the front and secure the unit in place by using a screw.
Related Links
Safety instructions
Removing the system feet
Removing caster wheels
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System cover
The system cover protects the components inside the system and helps in maintaining air flow inside the
system. Removing the system cover actuates the intrusion switch which aids in maintaining system
security.
Steps
1. Turn the latch release lock to the unlocked position.
2. Press the cover release latch and remove the system cover.
Next steps
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3. Reconnect the peripherals and connect the system to the electrical outlet.
4. Turn the system on, including any attached peripherals.
Related Links
Safety instructions
Installing the system cover
Steps
1. Align the slots on the system cover with the tabs on the chassis.
2. Press the cover release latch, and push the cover toward the chassis until the latch locks into place.
3. Rotate the latch release lock clockwise to the locked position.
Next steps
1. Place the system upright on its feet on a flat and stable surface.
2. If removed, install the bezel.
3. Reconnect the peripherals and connect the system to the electrical outlet.
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4. Turn on the system, including any attached peripherals.
Related Links
Safety instructions
Removing the system cover
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9. cooling fan in the cooling shroud (2) 10. DIMM slots (6)
11. expansion card holder 12. processor 1
13. DIMM slots (6) 14. expansion card holder
15. hard-drive backplane
Cooling shroud
The cooling shroud has aerodynamically placed openings that direct the airflow across the entire system.
The airflow passes through all the critical parts of the system, where the vacuum pulls air across the
entire surface area of the heat sink, thus allowing increased cooling.
Steps
Pull the cooling shroud release tab, and holding the touch points at the center of the cooling shroud,
lift the shroud from the system.
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Figure 23. Removing the cooling shroud
Next steps
Related Links
Safety instructions
Installing the cooling shroud
Before working inside your system
Removing the optional cooling fan assembly
Steps
1. Align the tabs on the cooling shroud with the securing slots on the chassis.
2. Lower the cooling shroud into the chassis until it is firmly seated.
3. If removed, install the cooling fans in the cooling shroud.
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Figure 24. Installing the cooling shroud
Next steps
1. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Removing the cooling shroud
Before working inside your system
Cooling fans
There are two cooling fans on the cooling shroud and an optional cooling fan assembly that houses four
cooling fans on your system.
NOTE: Each fan is listed in the system’s management software, referenced by the respective fan
number. If there is a problem with a particular fan, you can easily identify and replace the proper fan
by noting the fan numbers on the cooling fan assembly.
WARNING: Opening or removing the system cover when the system is on may expose you to a
risk of electric shock. Exercise utmost care while removing or installing cooling fans.
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CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: The cooling fans are hot-swappable. To maintain proper cooling while the system is
on, replace only one fan at a time.
CAUTION: Do not operate the system with the cover removed for a duration exceeding five
minutes.
NOTE: The procedure for removing an individual fan from the cooling-fan assembly and the
cooling shroud is identical.
Steps
Press the fan release tab and lift the cooling fan out of the cooling-fan assembly.
3. cooling fan
Related Links
Safety instructions
Before working inside your system
Installing a cooling fan
After working inside your system
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Installing a cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: The procedure for installing an individual fan in the cooling-fan assembly and the cooling
shroud is identical.
Follow the safety guidelines listed in the safety instructions section.
Steps
1. Align the cooling fan connector with the connector on the system board.
2. Slide the cooling fan into the securing slot until the tab locks into place.
Next steps
1. cooling-fan assembly
2. fan release tab
3. cooling fan
4. cooling fan connector on the system board
Related Links
Safety instructions
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After working inside your system
Steps
1. Unlock the cooling fan assembly from the chassis by lifting the release levers up.
2. Lift the cooling fan assembly out of the chassis.
Related Links
90
Safety instructions
Before working inside your system
Installing the optional cooling fan assembly
Steps
1. Align the slots on the cooling fan assembly with the guide pins on the chassis side walls.
2. Slide the cooling fan assembly into the chassis.
3. Lock the cooling fan assembly into the chassis by pressing the release levers down.
Next steps
Follow the procedure listed in the After working inside your system section.
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5. guide pin (6)
Related Links
Safety instructions
Removing the optional cooling fan assembly
After working inside your system
System memory
The system supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). System
memory holds the instructions that are executed by the processor.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.
Memory bus operating frequency can be 1866 MT/s, 2133 MT/s, or 2400 MT/s depending on the
following factors:
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Memory channels are organized as follows:
Process Slots B1, B5, and B9 Slots B2, B6, and B10 Slots B3, B7, and B11 Slots B4, B8, and B12
or 2
The following table shows the memory populations and operating frequencies for the supported
configurations:
The system supports Flexible Memory Configuration, enabling the system to be configured and run in any
valid chipset architectural configuration. The following are the recommended guidelines for installing
memory modules:
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8 GB memory modules in the sockets with white release tabs and 4 GB memory modules in the
sockets with black release tabs.
• In a dual-processor configuration, the memory configuration for each processor should be identical.
For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and
so on.
• Memory modules of different capacities can be mixed provided other memory population rules are
followed (for example, 4 GB and 8 GB memory modules can be mixed).
• Mixing of more than two memory module capacities in a system is not supported.
• Populate four memory modules per processor (one DIMM per channel) at a time to maximize
performance.
Mode-specific guidelines
Four memory channels are allocated to each processor. The allowable configurations depend on the
memory mode selected.
Memory sparing
NOTE: To use memory sparing, this feature must be enabled in System Setup.
In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on
a rank, the data from this rank is copied to the spare rank, and the failed rank is disabled.
With memory sparing enabled, the system memory available to the operating system is reduced by one
rank per channel. For example, in a dual-processor configuration with sixteen 4 GB single-rank memory
modules, the available system memory is: 3/4 (ranks/channel) × 16 (memory modules) × 4 GB = 48 GB,
and not 16 (memory modules) × 4 GB = 64 GB.
NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.
NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing.
Memory mirroring
Memory mirroring offers the strongest memory module reliability mode compared to all other modes,
providing improved uncorrectable multi-bit failure protection. In a mirrored configuration, the total
available system memory is one half of the total installed physical memory. Half of the installed memory
is used to mirror the active memory modules. In the event of an uncorrectable error, the system switches
over to the mirrored copy. This ensures SDDC and multi-bit protection.
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The installation guidelines for memory modules are as follows:
NOTE: 1R, 2R, and 4R in the following tables indicate single, dual, and quad-rank DIMMs
respectively.
Table 31. Memory configurations—single processor
System DIMM Number DIMM rank, organization, and DIMM slot population
capacity size (in of DIMMs frequency
(in GB) GB)
4 4 1 1R, x8, 2400 MT/s A1
48 4 12 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
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System DIMM Number DIMM rank, organization, and DIMM slot population
capacity size (in of DIMMs frequency
(in GB) GB)
96 8 12 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
128 16 8 2R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8
144 8 10 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A11*
16 10 2R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A11*
256 32 8 2R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8
384 32 12 2R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
512 64 8 4R, x4, 2133 MT/s A1, A2, A3, A4, A5, A6, A7, A8
768 64 12 4R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
4R, x4, 2133 MT/s
*16 GB DIMMs must be installed in slots numbered A1, A2, A3, A4, A5, A6, A7, and A8 and 8 GB DIMMs
must be installed in slots A9 and A11.
System DIMM Number DIMM rank, organization, and DIMM slot population
capacity size (in of DIMMs frequency
(in GB) GB)
16 4 4 1R, x8, 2400 MT/s A1, A2, B1, B2
32 4 8 1R, x8, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4
64 4 16 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1,
B2, B3, B4, B5, B6, B7, B8
1R, x8, 2133 MT/s
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System DIMM Number DIMM rank, organization, and DIMM slot population
capacity size (in of DIMMs frequency
(in GB) GB)
8 8 1R, x8, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4
96 4 24 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
B6, B7, B8, B9, B10, B11, B12
8 12 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3,
B4, B5, B6
1R, x8, 2133 MT/s
128 8 16 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1,
B2, B3, B4, B5, B6, B7, B8
1R, x8, 2133 MT/s
16 8 2R, x8, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4
160 8 20 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A11, B1, B2, B3, B4, B5, B6, B7, B8,
B9, B11
8 12 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3,
B4, B5, B6 *
1R, x8, 2133 MT/s
16 12 2R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3,
B4, B5, B6 *
2R, x8, 2133 MT/s
192 8 24 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
B6, B7, B8, B9, B10, B11, B12
16 12 2R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3,
B4, B5, B6
2R, x8, 2133 MT/s
256 16 16 2R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1,
B2, B3, B4, B5, B6, B7, B8
2R, x8, 2133 MT/s
384 16 24 2R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
B6, B7, B8, B9, B10, B11, B12
32 12 2R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3,
B4, B5, B6
2R, x4, 2133 MT/s
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System DIMM Number DIMM rank, organization, and DIMM slot population
capacity size (in of DIMMs frequency
(in GB) GB)
512 32 16 2R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1,
B2, B3, B4, B5, B6, B7, B8
2R, x4, 2133 MT/s
64 8 4R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1,
B2, B3, B4, B5, B6, B7, B8
4R, x4, 2133 MT/s
768 32 24 2R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
B6, B7, B8, B9, B10, B11, B12
64 16 4R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
4R, x4, 2133 MT/s B6
1024 64 16 4R, x4, 2133 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
B6
1536 64 24 4R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
4R, x4, 2133 MT/s B6, B7, B8, B9, B10, B11, B12
*16 GB DIMMs must be installed in slots numbered A1, A2, A3, A4, B1, B2, B3, and B4 and 8 GB DIMMs
must be installed in slots A5, A6, B5, and B6.
WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any
memory socket that is not occupied. Remove memory module blanks only if you intend to install
memory modules in those sockets.
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Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the
middle of the memory module or metallic contacts.
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of
the memory module socket.
3. Lift and remove the memory module from the system.
Next steps
1. If you are removing the memory module permanently, install a memory-module blank.
2. Install the memory module.
3. Install the cooling shroud.
4. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Removing the optional cooling fan assembly
Installing memory modules
99
Installing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the
middle of the memory module or metallic contacts.
2. Align the edge connector of the memory module with the alignment key of the memory module
socket, and insert the memory module in the socket.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both
ends of the memory module evenly.
NOTE: The memory module socket has an alignment key that enables you to install the
memory module in the socket in only one orientation.
3. Press the memory module with your thumbs until the socket levers firmly click into place.
When the memory module is properly seated in the socket, the levers on the memory module socket
align with the levers on the other sockets that have memory modules installed.
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Figure 31. Installing the memory module
Next steps
1. Follow the procedure listed in the After working inside your system section.
2. Press F2 to enter System Setup, and check the System Memory setting.
The system should have already changed the value to reflect the installed memory.
3. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure
that the memory module is firmly seated in the memory module socket.
4. Run the system memory test in system diagnostics.
Related Links
Safety instructions
Before working inside your system
After working inside your system
Removing memory modules
Removing the optional cooling fan assembly
Flex bays
Your system's flex bay supports sixteen 2.5 inch hard drives or four Dell PowerEdge Express Flash devices.
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2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in the Before working inside your system section.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Remove the cables.
a. For a 2.5 inch drive flex bay, remove the cables from the slim optical-drive and the backplane.
b. For a Dell PowerEdge Express Flash device flex bay, remove the cables from the backplane.
2. Remove the two screws that secure the flex bay to the chassis.
3. Press the release latch and pull the flex bay away from the chassis.
Related Links
Safety instructions
Before working inside your system
Installing a flex bay
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Installing a flex bay
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Align the tabs on the flex bay with the slots on the front of the chassis.
2. Insert the flex bay into the chassis until the tabs click into place.
3. Install the two screws to secure the flex bay to the chassis.
Next steps
Follow the procedure listed in the After working inside your system section.
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Removing a flex bay
Hard drives
Your system supports entry hard drives and enterprise-class hard drives. Entry hard drives are designed
for 5x8 operating environment with less workload rating to drives and enterprise-class drives are
designed for 24x7 operating environment. Selecting the correct drive class will enable the critical areas of
quality, functionality, performance, and reliability to be optimized for the target implementation.
NOTE: Do not mix enterprise-class hard drives with entry hard drives.
Choosing the right drive type depends on the usage pattern. Improper use of entry hard drives (workload
rating exceeds 55TB/year) will lead to significant risk and increase the drives failure rate.
For more information on these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector
HDD FAQ document at Dell.com/poweredgemanuals.
All hard drives are connected to the system board through the hard drive backplane. Hard drives are
supplied in hot-swappable hard drive carriers that fit in the hard drive slots.
CAUTION: Before attempting to remove or install a hard drive while the system is running, see the
documentation for the storage controller card to ensure that the host adapter is configured
correctly to support hot-swap hard drive removal and insertion.
CAUTION: Do not turn off or restart your system while the hard drive is being formatted. Doing so
can cause a hard drive failure.
Use only hard drives that have been tested and approved for use with the hard drive backplane.
When you format a hard drive, allow enough time for the formatting to be complete. Be aware that high-
capacity hard drives can take a long time to format.
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
104
Steps
1. Press the release button to open the hard drive or SSD carrier release handle.
2. Slide the hard drive carrier or SSD out of the hard drive slot.
CAUTION: To maintain proper system cooling, all empty hard drive or SSD slots must have
hard drive or SSD blanks installed.
3. If you are not replacing the hard drive or SSD immediately, insert a hard drive or SSD blank in the
empty hard drive slot.
Related Links
Safety instructions
Before working inside your system
After working inside your system
Removing the optional front bezel
CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.
Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier
can damage the partially installed carrier's shield spring and make it unusable.
105
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
CAUTION: When a replacement hot swappable hard drive is installed and the system is powered
on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement
hard drive is blank or contains data that you wish to have over-written. Any data on the
replacement hard drive is immediately lost after the hard drive is installed.
Steps
1. If a hard drive blank is installed in the hard drive slot, remove it.
2. Install a hard drive in the hard drive carrier. For more information, see the Installing a hot swappable
hard drive into a hot swappable hard drive carrier section.
3. Press the release button on the front of the hard drive carrier and open the hard drive carrier handle.
4. Insert the hard drive carrier into the hard drive slot until the carrier connects with the backplane.
5. Close the hard drive carrier handle to lock the hard drive in place.
Next steps
Install the optional front bezel.
106
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive
blanks installed.
Steps
Press the release button and slide the hard drive blank out of the hard drive slot.
Related Links
Safety instructions
Installing a 2.5-inch hard drive blank
Steps
Insert the hard drive blank into the hard drive slot until the release button clicks into place.
107
Figure 37. Installing a 2.5-inch hard drive blank
Next steps
If removed, install the front bezel.
Related Links
Safety instructions
Removing a 2.5-inch hard drive blank
Steps
Press the release button and slide the blank out of the hard drive slot.
108
Figure 38. Removing a 3.5 inch hard drive blank
Next steps
If applicable, install the front bezel.
Related Links
Safety instructions
Installing the optional front bezel
Installing a 3.5-inch hard drive blank
Safety instructions
Next steps
If applicable, install the front bezel.
109
Related Links
Safety instructions
Installing a hot swappable 2.5-inch hard drive into a 3.5-inch hard drive
adapter
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Align the screw holes on the 2.5-inch hot swappable hard drive with the screw holes on the 3.5-inch
hard drive adapter.
2. Install the screws to secure the hot swappable hard drive to the 3.5-inch hard drive adapter.
Figure 40. Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter
Next steps
Install the 3.5-inch adapter into the 3.5-inch hard drive carrier.
Related Links
Safety instructions
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter
110
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive
adapter
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
NOTE: A 2.5- inch hot swappable hard drive is installed in a 3.5-inch hard drive adapter, which is
then installed in the 3.5-inch hot swappable hard drive carrier.
Steps
1. Remove the screws from the side of the 3.5-inch hard drive adapter.
2. Remove the hot swappable hard drive from the 3.5-inch hard drive adapter.
Figure 41. Removing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter
Related Links
Safety instructions
Installing a hot swappable 2.5-inch hard drive into a 3.5-inch hard drive adapter
111
Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Insert the 3.5 inch hard drive adapter into the hot swappable hard drive carrier with the connector
end of the hard drive toward the back of the hot swappable hard drive carrier.
2. Align the screw holes on the hard drive with the holes on the hot swappable hard drive carrier.
3. Install the screws to secure the hot swappable hard drive to the hot swappable hard drive carrier.
Figure 42. Installing a 3.5-inch hard drive adapter into a hot swappable hard drive carrier
Next steps
Install the hot swappable hard drive carrier into the system.
Related Links
Safety instructions
Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard drive
carrier
Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot
swappable hard drive carrier
1. Follow the safety guidelines listed in the Safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
3. Remove the 3.5-inch hot swappable hard drive carrier from the system.
112
4. Remove the screws from the rails on the hot swappable hard drive carrier.
5. Lift the 3.5-inch hard drive adapter out of the 3.5-inch hot swappable hard drive carrier
Figure 43. Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard
drive carrier
Related Links
Safety instructions
Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier
Steps
1. Remove the screws from the slide rails on the hard drive carrier.
2. Lift the hard drive out of the hard drive carrier.
Related Links
Safety instructions
113
Installing a hot swappable hard drive into a hot swappable hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the
hard drive slots.
Steps
1. Insert the hot swappable hard drive into the hard drive carrier with the connector end of the hard
drive toward the back.
2. Align the screw holes on the hard drive with the set of screw holes on the hard drive carrier.
When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.
3. Attach the screws to secure the hard drive to the hard drive carrier.
Next steps
Install the hard drive carrier into the system.
Figure 45. Installing a hot swappable hard drive into a hot swappable hard drive carrier
Related Links
Safety instructions
114
Table 33. System configurations
System Configurations
Systems with up to eight 3.5 inch hard drives or Up to three SATA half height optical drives
sixteen 2.5 inch hard drives
Up to three SATA/SAS/SCSI tape drives
Systems with up to eight 3.5 inch hard drives or Up to one SATA half height optical drive
eight 2.5 inch hard drives in the 3.5 inch hard-drive
Up to one SATA/SAS/SCSI tape drive
carrier, or sixteen 2.5 inch hard drives and four
PCIe SSDs
Systems with up to eighteen 3.5 inch hard drives One optical or tape drive
Systems with up to thirty-two 2.5 inch hard drives One slim optical drive with option to choose from
DVD-ROM or DVD-RW. Tape drives are not
supported.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Disconnect the power and data cable from the back of the drive.
NOTE: Observe the routing of the power and data cable inside the chassis as you remove them
from the system board and the drive. You must route these cables properly when you replace
them to prevent them from being pinched or crimped.
2. To remove the drive, push the release latch as indicated in the figure.
3. Slide the drive out of the drive bay.
4. If you are not immediately replacing the optical drive or tape drive, install the blank.
NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC
certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system. Perform the same steps to install blanks.
115
Figure 46. Removing the optical drive or tape drive
NOTE: The following figure shows the cabling diagram for an optical drive/tape drive with an
x16 backplane. All backplanes (x8, x18, and x16) have an ODD connector.
116
Figure 47. Cabling— optical drive and tape drive
Next steps
Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
Installing the optical drive or tape drive
117
Installing the optical drive or tape drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Unpack and prepare the drive for installation.
For instructions, see the documentation that shipped with the drive.
If you are installing a SAS tape drive, you must have an internal tape adapter installed. For more
information on installing a SAS tape drive, see installing an expansion card section.
2. If applicable, remove the old drive or the drive blank.
3. Align the guide on the drive with the slot on drive bay.
4. Slide the drive into the slot until the latch snaps into place.
5. Connect the power and data cable to the back of the drive.
6. Connect the power and data cables to the backplane and the system board.
The system board connectors are ODD1/TBU and ODD2/TBU. The system can connect up to two
optical drives, or one optical drive with one SATA tape backup unit, and one SAS tape backup unit
using Dell OpenManage IT Assistant.
NOTE: For systems configured with software RAID and installed with PowerVault RD1000,
connect the PowerVault RD1000 data cable to ODD1/TBU (SATA_E) port and the optical drive
data cable to ODD2/TBU (SATA_F) port on the system board respectively.
Next steps
Follow the procedure listed in After working inside your system section.
118
Figure 48. Installing the optical drive or tape drive
Steps
1. Locate the touch point for the slim optical drive blank lock inside the system.
2. Press the lock and pull the slim optical drive blank out of the chassis.
119
Figure 49. Removing the slim optical drive blank
Related Links
Safety instructions
Before working inside your system
Installing the slim optical drive blank
Steps
1. Align the slim optical drive blank with the slim optical drive bay.
2. Slide the optical drive blank into the optical drive bay until the lock clicks into place.
Next steps
Follow the procedure listed in the After working inside your system section.
120
Figure 50. Installing the slim optical drive blank
The internal USB port must be enabled in Internal USB Port option in the Integrated Devices screen of
System Setup.
NOTE: To locate the internal USB port (INT_USB) on the system board, see the System board
jumpers and connectors section.
121
Steps
1. Locate the USB port or USB key on the system board.
To locate the USB port, see the System board jumpers and connectors section.
2. If installed, remove the USB key from the USB port.
Next steps
1. Follow the procedure listed in the After working inside your system section.
2. While booting, press F2 to enter System Setup and verify that the system detects the USB key.
Related Links
Safety instructions
Before working inside your system
After working inside your system
122
Removing the expansion card holder
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
Press the tab and pull the expansion card holder away from the chassis.
Related Links
Safety instructions
Before working inside your system
Installing the expansion card holder
123
Steps
Align the expansion card holder with the projections on the chassis and push it down until firmly
seated.
Next steps
Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
After working inside your system
Removing the expansion card holder
Expansion cards
PCIe Slot Processor Connection Height Length Link Width Slot Width
1 (Gen3) Processor 1 Standard Height Full Length x16 x16
124
PCIe Slot Processor Connection Height Length Link Width Slot Width
7 (Gen3) Processor 2 Standard Height Full Length x16 x16
NOTE: To use PCIe slots 4, 5, 6, and 7, both the processors must be installed.
The following table describes the installation order for installing expansion cards to ensure proper
cooling and mechanical fit. The expansion cards with the highest priority must be installed first by using
the slot priority indicated.
3 RAID (H330 ) 8, 1, 3 1
RAID (H730) 8 1
RAID (H730P) 8, 1, 3 1
4 40 Gb NICs 3, 1 2
CPU1 5 FC16 HBA 3, 1 2
6 10 Gb NICs 3, 1 2
7 FC8 HBA 3, 1, 2 3
9 1 Gb NICs 1, 3, 2 3
1 Gb NIC (Broadcom 1, 3 2
Quad Port)
10 Non-RAID 3, 1 2
125
CPU Card Priority Card Type Slot Priority Maximum
Allowed
3 RAID (H330 ) 8, 1, 3 1
RAID (H730) 8 1
RAID (H730P) 8, 1, 3 1
RAID (H830) 3, 4, 6, 7, 1 2
4 40 Gb NICs 3, 4, 6, 7, 1 5
5 FC16 HBA 3, 4, 6, 7, 1 5
6 10 Gb NICs 3, 4, 6, 7, 1 5
7 FC8 HBA 3, 4, 6, 7, 1, 5, 2 7
9 1 Gb NICs 3, 4, 6, 7, 1, 5, 2 7
1 Gb NIC (Broadcom 4, 7, 1, 3, 6 5
Quad Port)
10 Non-RAID 3, 4, 6, 7, 1 5
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
126
Steps
1. If installed, disconnect the data cables from the PERC card and/or the power cables from the GPU
card.
2. Press the expansion card latch and push down the latch to open it.
3. Hold the expansion card by its edge, and pull the card up to remove it from the expansion card
connector and the system.
4. Install the filler brackets by performing the following steps:
a. Align the slot on the filler bracket with the tab on the expansion card slot.
b. Press the expansion card latch till the filler bracket locks into place.
NOTE: Filler brackets must be installed in empty expansion-card slots to maintain FCC
certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.
Related Links
Safety instructions
Before working inside your system
After working inside your system
Installing an expansion card
127
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2. Open the expansion card latch adjacent to the slot you want to install the expansion card.
3. Remove the existing expansion card or filler bracket from the expansion card holder.
NOTE: Store this bracket for future use. Filler brackets must be installed in empty expansion-
card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out
of the system and aid in proper cooling and airflow inside the system.
4. Holding the card by its edges, position the card so that the card-edge connector aligns with the
expansion card connector.
5. Insert the card-edge connector firmly into the expansion card connector until the card is fully
seated.
6. Close the expansion card latch by pushing the latch up until the latch snaps into place.
7. Connect any cables to the expansion card.
8. Replace the expansion card holder.
Next steps
128
Related Links
Safety instructions
Before working inside your system
Next steps
Related Links
Safety instructions
129
Installing the optional GPU card holder
Before working inside your system
Removing the cooling shroud
Next steps
Follow the procedure listed in the After working inside your system section.
130
After working inside your system
Removing the optional GPU card holder
NOTE: When you have more than two GPU cards on your system, you will need two 1100 W
PSUs installed on your system.
NOTE: For Nvidia Tesla m60A GPGPU support, add another adapter cable to fit the M60 Power
pins.
131
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Disconnect the cables from the GPU card.
CAUTION: Do not use excessive force when removing the cables as it can damage the
connectors.
2. Open the two expansion card latches by pressing the latch and then pushing the latch toward the
rear.
3. Hold the card by its edge, and pull the card up to remove it from the card connector and the system.
Next steps
a. Align the slot on the filler bracket with the tab on the expansion card slot.
b. Press the expansion card latch till the filler bracket locks into place.
NOTE: Filler brackets must be installed in empty expansion-card slots to maintain FCC
certification of the system. The brackets also keep dust and dirt out of the system and aid
in proper cooling and airflow inside the system.
2. Close the two expansion card latches by pushing the latch until the latch snaps into place.
3. Replace the expansion card holder.
132
4. Install the cooling shroud.
5. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
After working inside your system
Installing the cooling shroud
Installing the expansion card holder
133
7.
Figure 60. Installing a GPU card
Steps
1. Locate the x16 slot on the system board.
2. Insert the GPU card into the slot.
3. Connect the cables to the GPU card.
4. Close the two expansion card latches.
Next steps
Related Links
After working inside your system
Installing the cooling shroud
Installing the expansion card holder
Safety instructions
Before working inside your system
Removing the cooling shroud
Removing an optional GPU card
Removing the expansion card holder
134
Internal dual SD module (optional)
The Internal Dual SD Module (IDSDM) card provides two SD card slots. This card offers the following
features:
• Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and
provides redundancy.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of
System Setup, the information is replicated from one SD card to another.
• Single card operation — single card operation is supported, but without redundancy.
Steps
1. Locate the internal dual SD module (IDSDM) on the system board. To locate the internal dual SD
module connector, see the System board connectors section.
2. Holding the pull tab, lift the IDSDM out of the system.
135
Figure 61. Removing the internal dual SD module (IDSDM)
136
Convention IDSDM indicator code Description
E Not lit Indicates that the card is missing or is booting.
Next steps
Related Links
Safety instructions
Before working inside your system
Installing the optional internal dual SD module
Steps
1. Locate the internal dual SD module (IDSDM) connector on the system board. To locate the internal
dual SD module connector, see the System board connectors section.
2. Align the IDSDM with the connector on the system board.
3. Push the IDSDM until it is firmly seated on the system board.
137
Figure 62. Installing the optional internal dual SD module
Next steps
Related Links
Safety instructions
Before working inside your system
Safety instructions
Before working inside your system
138
Internal SD card
Removing an internal SD card
Prerequisites
Next steps
Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Installing the optional internal dual SD module
Before working inside your system
After working inside your system
139
NOTE: The slot is keyed to ensure correct insertion of the card.
2. Press the card into the card slot to lock it into place.
Next steps
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
Steps
1. Loosen one of the screws that secure the heat sink to the system board.
Allow some time (approximately 30 seconds) for the heat sink to loosen from the processor.
2. Remove the screw diagonally opposite the screw you first removed.
3. Repeat the procedure for the remaining two screws.
4. Remove the heat sink.
140
Figure 63. Removing a heat sink
Next steps
Related Links
Safety instructions
Before working inside your system
Installing a heat sink
Removing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.
141
5. Remove the cooling shroud.
6. Remove the heat sink.
7. If you are upgrading your system, download the latest system BIOS version from Dell.com/support
and follow the instructions included in the compressed download file to install the update on your
system.
NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.
CAUTION: The processor is held in its socket under strong pressure. Be aware that the release
lever can spring up suddenly if not firmly grasped.
WARNING: The processor is hot to touch for some time after the system has been powered down.
Allow the processor to cool before removing it.
Steps
1. Release the open first socket lever near the unlock icon by pushing the lever down and out from
under the tab.
2. Release the close first socket release lever near the lock icon by pushing the lever down and out
from under the tab. Lift the lever 90 degrees upward.
3. Lower the open first socket-release lever to lift the processor shield.
4. Hold the tab on the processor shield and lift the processor shield until the open first socket-release
lever lifts up.
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to
bend the pins in the socket when removing the processor out of the socket.
5. Lift the processor out of the socket and leave the open first socket-release lever up.
NOTE: If you are permanently removing the processor, you must install a socket protective cap
in the vacant socket to protect the socket pins and keep the socket free of dust.
NOTE: After removing the processor, place it in an anti-static container for reuse, return, or
temporary storage. Do not touch the bottom of the processor. Touch only the side edges of
the processor.
142
Figure 64. Processor shield
143
Figure 65. Removing and installing a processor
Next steps
Related Links
Safety instructions
Before working inside your system
Installing a processor
144
Installing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
WARNING: The heat sink and processor are too hot to touch for some time after the system has
been powered down. Allow the heat sink and processor to cool down before handling them.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
NOTE: If you are installing a single processor, it must be installed in socket CPU1.
Steps
1. Unpack the new processor.
NOTE: If the processor has previously been used in a system, remove any remaining thermal
grease from the processor by using a lint-free cloth.
2. Locate the processor socket.
3. If applicable, remove the socket protective cap.
4. Release the open first socket-release lever near the unlock icon by pushing the lever down and
out from under the tab.
5. Similarly, release the close first socket-release lever near the lock icon by pushing the lever down
and out from under the tab. Lift the lever 90 degrees upward.
6. Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.
CAUTION: Positioning the processor incorrectly can permanently damage the system board
or the processor. Be careful not to bend the pins in the socket.
145
CAUTION: While removing or reinstalling the processor, wipe your hands of any
contaminants. Contaminants on the processor pins such as thermal grease or oil can damage
the processor.
7. Align the processor with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
8. Align the pin-1 indicator of the processor with the triangle on the system board. .
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
9. Place the processor on the socket such that the slots on the processor align with the socket keys.
10. Close the processor shield.
11. Lower the close first socket-release lever near the lock icon and push it under the tab to lock it.
12. Similarly, lower the open first socket-release lever near the unlock icon and push it under the tab
to lock it.
Next steps
NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary
to maintain proper thermal conditions.
Related Links
Safety instructions
Removing the cooling shroud
Removing the control panel assembly
Removing a processor
After working inside your system
146
6. Install the processor.
Steps
1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean
lint-free cloth.
2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on
the top of the processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact
with and contaminating the processor socket.
NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe
after you use it.
147
Figure 67. Installing the heat sink
Next steps
Related Links
Safety instructions
Before working inside your system
Removing the optional cooling fan assembly
Installing a processor
CAUTION: If two power supplies units (PSU) are used, they must be of the same maximum output
power.
148
NOTE: 495 W, 750 W, and 1100 W Platinum power supplies are nominally rated for 100 VAC to 240
VAC input.
750 W Titanium and 1600 W Platinum power supplies are nominally rated for 200 VAC to 240 VAC
input.
NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or
2+0 – without redundancy) is configured in system BIOS. In redundant mode, power is supplied to
the system equally from both PSUs when Hot Spare is disabled. When Hot Spare is enabled, one of
the PSUs will be put into standby when system utilization is low in order to maximize efficiency.
NOTE: For AC power supplies, use only power supplies with the Extended Power Performance (EPP)
label on the back. Mixing PSUs from previous generations of servers can result in a power supply
mismatch condition or failure to turn on.
NOTE: When you have more than two GPU cards on your system, you will need two 1100 W PSUs
installed on your system.
When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The
active PSU supports 100 percent of the load, thus operating at higher efficiency. The PSU in the sleep
state monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in
the sleep state returns to an active output state.
If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can
also activate the sleeping PSU.
You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC
settings, see the Integrated Dell Remote Access Controller User’s Guide available at Dell.com/
idracmanuals.
149
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with the
power supply unit (PSU) removal. For information about the cable management arm, see the
system’s rack documentation.
Steps
1. Disconnect the power cable from the power source and from the PSU you intend to remove, and
then remove the cables from the strap.
2. Press the release latch and slide the PSU out of the chassis by using the PSU handle.
Related Links
Installing an AC power supply unit
Steps
1. Slide the new PSU into the chassis until the PSU is fully seated and the release latch snaps into place.
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NOTE: If you unlatched the cable management arm, relatch it. For information about the cable
management arm, see the rack documentation of your system.
2. Connect the power cable to the PSU and plug the cable into a power outlet.
CAUTION: When connecting the power cable, secure the cable with the strap.
NOTE: When installing, hot swapping, or hot-adding a new PSU, wait for 15 seconds for the
system to recognize the PSU and determine its status. The power supply redundancy may not
occur until discovery is complete. Wait until the new PSU is discovered and enabled before you
remove the other PSU. The PSU status indicator turns green to signify that the PSU is
functioning properly.
Related Links
Removing an AC power supply unit
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CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated
from the AC source (reliably grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V
DC source is efficiently secured to earth (ground).
NOTE: A readily accessible disconnect device that is approved and rated, is incorporated in the field
wiring.
Input requirements
• Supply voltage: –(48–60) V DC
• Current consumption: 32 A (maximum)
Kit contents
• Dell part number 6RYJ9 terminal block or equivalent (1)
• #6-32 nut equipped with lock washer (1)
Required tools
Wire-stripper pliers, capable of removing insulation from size 10 AWG solid or stranded, insulated copper
wire.
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).
Required wires
• One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC]
• One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return)
• One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety
ground)
152
Figure 70. Assembling and connecting the safety ground wire
Related Links
Safety instructions
153
Figure 71. Assembling the DC input power wires
Related Links
Safety instructions
154
Figure 72. Removing a DC PSU
Related Links
Safety instructions
Installing a DC power supply unit
Steps
1. Slide the PSU into the chassis until the PSU is fully seated and the release latch snaps into place.
NOTE: If you have unlatched the cable management arm, relatch it. For information about the
cable management arm, see the system’s rack documentation.
2. Connect the safety ground wire.
3. Install the DC power connector in the PSU.
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CAUTION: When connecting the power wires, ensure that you secure the wires with the strap
to the PSU handle.
4. Connect the wires to a DC power source.
NOTE: When installing, hot-swapping, or hot-adding a new PSU, wait for 15 seconds for the
system to recognize the PSU and determine its status. The PSU status indicator turns green to
signify that the PSU is functioning properly.
Next steps
• Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
Before working inside your system
After working inside your system
Removing a DC power supply unit
156
Figure 74. Removing the PSU blank
Related Links
Safety instructions
Installing the power supply unit blank
Align the PSU blank with the PSU bay and push it into the chassis until it clicks into place.
Related Links
157
Safety instructions
Removing the power supply unit blank
System battery
The system board battery is used for low-level system functions like powering the real-time clock and
storing the computer’s BIOS settings.
Steps
1. Locate the battery socket. For more information, see the System board jumpers and connectors
section.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector
while installing or removing a battery.
2. Place your finger between the securing tabs at the negative side of the battery connector and lift the
battery out of the socket.
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Figure 77. Installing the system battery
Next steps
Related Links
Safety instructions
After working inside your system
Before working inside your system
Removing the cooling shroud
Depending on the configuration, your system supports one of the following backplane combinations:
• 3.5 inch x8 SAS/SATA backplane and 2.5 inch x4 PCIe SSD backplane
• 2.5 inch x16 SAS/SATA backplane and 2.5 inch x4 PCIe SSD backplane
• 2.5 inch x16 SAS/SATA backplane for hard-drives in the hard drive bay and 2.5 inch x16 SAS/SATA
backplane for hard-drives in a flex bay.
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2. Follow the procedure listed in the Before working inside your system section.
3. Remove all hard drives.
4. Remove the cooling shroud.
5. If applicable, remove the cooling-fan assembly.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives
from the system before removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label them before
removal so that you can replace them in the same locations.
Steps
1. Disconnect the SAS/SATA/SSD data, signal, and power cable(s) from the backplane.
2. Pull the release pin or the release tab and pull the backplane up and out from the system.
NOTE: For a Dell PowerEdge Express Flash (PCIe SSD) backplane, press the release tab to
unlock the hard-drive backplane and release it from the hard-drive bay.
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Figure 79. Removing a 3.5 inch (x8) SAS/SATA backplane
161
Figure 80. Cabling—3.5 inch (x8) SAS/SATA backplane
162
Figure 81. Removing a 3.5 inch (x8) SAS/SATA backplane with a single PERC card
163
Figure 82. Cabling—3.5 inch (x8) SAS/SATA backplane with a single PERC card
164
Figure 83. Removing a 3.5 inch (x8) plus 2.5 Inch (x4) SAS/SATA backplane
7. power cable on PCIe SSD backplane 8. PCIe cable on PCIe SSD backplane
9. signal cable on PCIe SSD backplane 10. power connector on PCIe SSD
backplane
11. signal connector on PCIe SSD backplane 12. PCIe SSD backplane
165
Figure 84. Cabling—3.5 Inch (x8) plus 2.5 inch (x4) SAS/SATA backplane
3. PCIe A connector on PCIe SSD backplane 4. PCIe SSD backplane signal connector
5. SAS B cable from 3.5 inch backplane on 6. SAS A cable from 3.5 inch backplane on
PERC card PERC card
7. PCIe C connector from PCIe SSD 8. PCIe A connector from PCIe SSD
backplane to PCIe extender card backplane to PCIe extender card
9. PCIe D connector from PCIe SSD 10. PCIe B connector from PCIe SSD
backplane to PCIe extender card backplane to PCIe extender card
166
11. PCIe bridge card 12. PERC card 2
167
Figure 86. Cabling—3.5 inch (x18) SAS/SATA backplane
168
Figure 87. Removing a 2.5 inch (x16) SAS/SATA backplane
169
Figure 88. Cabling—2.5 inch (x16) SAS/SATA backplane
170
Figure 89. Removing a 2.5 inch (x16) plus 2.5 Inch (x4) SAS/SATA backplane
9. signal cable to PCIe SSD backplane 10. power connector on PCIe SSD
backplane
11. signal connector on PCIe SSD backplane 12. PCIe SSD backplane
171
Figure 90. Cabling—2.5 inch (x16) plus 2.5 inch (x4) SAS/SATA backplane
3. PCIe A connector on PCIe SSD backplane 4. PCIe SSD backplane signal connector
5. SAS B cable from 2.5 inch backplane on 6. SAS A cable from 2.5 inch backplane on
PERC card PERC card
7. PCIe C connector from PCIe SSD 8. PCIe A connector from PCIe SSD
backplane to PCIe extender card backplane to PCIe extender card
9. PCIe D connector from PCIe SSD 10. PCIe B connector from PCIe SSD
backplane to PCIe extender card backplane to PCIe extender card
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11. PCIe bridge card 12. PERC card 2
15. x16 backplane signal connector on 16. SAS B cable on x16 backplane
system board
19. x16 backplane signal cable 20. PCIe D connector on PCIe SSD
backplane
Figure 91. Removing a 2.5 inch (x32) SAS/SATA backplane with two PERC cards
173
Figure 92. Cabling—2.5 inch (x32) SAS/SATA backplane with two PERC cards
174
Figure 93. Removing 2.5 inch (x32) SAS/SATA backplane with a single PERC card
175
Figure 94. Cabling—2.5 inch (x32) SAS/SATA backplane with a single PERC card
Related Links
176
Safety instructions
Before working inside your system
Removing the cooling shroud
Removing the optional cooling fan assembly
Steps
1. Use the hooks at the base of the chassis as guides to align the hard drive backplane.
2. Lower the hard-drive backplane into the chassis to secure the hard drive backplane into place.
NOTE: For a Dell PowerEdge Express Flash (PCIe SSD) backplane, lower the hard-drive
backplane into the chassis until the release tab snaps into place.
3. Connect the SAS/SATA/SSD data, signal, and power cable(s) to the backplane. See the cabling
instructions provided in this document.
Next steps
1. If applicable, install the cooling-fan assembly. For more information, see the Installing the cooling-
fan assembly (optional) section.
2. Install the cooling shroud. For more information, see the Installing the cooling shroud section.
3. Install the hard drives in their original locations.
4. Follow the procedure listed in the After working inside your system section.
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Figure 95. Installing the PCIe SSD hard drive backplane
1. PCIe SSD hard drive backplane 2. PCIe SSD hard drive connector
178
Figure 96. Installing a 3.5 inch (x8) SAS/SATA backplane
Figure 97. Installing a 3.5 inch (x8) SAS/SATA backplane with a single PERC card
179
3. power connector 4. power cable
Figure 98. Installing a 3.5 inch (x8) plus 2.5 Inch (x4) SAS/SATA backplane
180
Figure 99. Installing a 3.5 inch (x18) SAS/SATA backplane
181
Figure 100. Installing a 2.5 inch (x16) SAS/SATA backplane
182
Figure 101. Installing a 2.5 inch (x16) plus 2.5 Inch (x4) SAS/SATA backplane
9. signal cable to PCIe SSD backplane 10. power connector on PCIe SSD backplane
11. signal connector on PCIe SSD backplane 12. PCIe SSD backplane
183
Figure 102. Installing a 2.5 inch (x32) SAS/SATA backplane with two PERC cards
184
Figure 103. Installing a 2.5 inch (x32) SAS/SATA backplane with a single PERC card
185
Replacing an optional SD vFlash media card
1. Locate the SD vFlash media slot on the system.
2. To remove the SD vFlash media card, push the card inward to release it, and pull the card from the
card slot.
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4. If applicable, remove the cooling fan assembly.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Remove the screw that secures control panel to the chassis.
2. Disconnect the control panel cable and the control panel USB cable from the system board.
CAUTION: Do not use excessive force when removing the control panel cables as it can
damage the connectors.
3. Slide the control panel out of the chassis.
NOTE: Follow the same steps to remove the control panel in the rack-mode configuration.
187
Figure 107. Removing the information tag
Related Links
Safety instructions
Before working inside your system
Installing the control panel assembly
Safety instructions
Steps
1. Replace the blank information tag in the new control panel with the information tag retained from
the old control panel.
NOTE: An Information tag contains system information about the Service Tag, NIC, and MAC
address etc.
188
Figure 108. installing the control panel assembly
Next steps
1. If applicable, install the cooling fan assembly.
2. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
After working inside your system
189
Installing the optional cooling fan assembly
System board
The system board has the connectors for your system components and also contains the integrated
components.
Steps
1. Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the
system board from the chassis.
2. Holding the post, pull the blue release pin, and slide the system board toward the front of the system.
3. Holding the post, incline the system board at an angle, and lift the system board out of the chassis.
190
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.
Related Links
Safety instructions
Before working inside your system
Installing the system board
191
1. Follow the safety guidelines listed in the safety instructions section.
2. Keep the #2 Phillips screwdriver ready.
3. Follow the procedure listed in the Before working inside your system section.
Steps
1. Unpack the new system board assembly.
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.
2. Holding the post, incline the system board, and lower the system board into the chassis.
3. Push the system board toward the back of the chassis such that the ports on the system board align
with the corresponding slots on the chassis.
Next steps
1. Install the Trusted Platform Module (TPM). For information on how to install TPM, see installing TPM
section. For information on TPM, see the Trusted platform module section.
2. Install the following:
a. Use the Easy Restore feature to restore the service tag. For more information, see the Easy
Restore section.
b. If the service tag is not backed up in the backup flash device, enter the system service tag
manually. For more information, see entering the system Service Tag section.
c. Update the BIOS and iDRAC versions.
d. Re-enable the Trusted Platform Module (TPM). For more information, see the Re-enabling the
TPM for BitLocker users section or the Re-enabling the TPM for Intel TXT users section.
192
Figure 111. Installing the system board
Related Links
Safety instructions
Before working inside your system
Installing the Trusted Platform Module
193
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/
idracmanuals.
After the restore process is complete, BIOS prompts to restore the system configuration data.
3. Perform one of the following steps:
• Press Y to restore the system configuration data.
• Press N to use the default configuration settings.
194
Steps
1. Locate the Trusted Platform Module (TPM) connector on the system board.
NOTE: To locate the TPM connector on the system board, see the System board connectors
section.
2. Align the edge connectors on the TPM with the slot on the TPM connector.
3. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system
board.
4. Press the plastic bolt until the bolt snaps into place.
Next steps
Related Links
Safety instructions
Before working inside your system
195
3. From the TPM Security option, select On with Pre-boot Measurements.
4. From the TPM Command option, select Activate.
5. Save the settings.
6. Restart your system.
7. Enter System Setup again.
8. On the System Setup Main Menu screen, click System BIOS → System Security Settings.
9. From the Intel TXT option, select On.
Steps
1. Pull the release pin and detach the PIB from the PDB.
2. Slide and lift the PIB up until the grooves on the PIB disengage from the pins on the chassis.
196
Figure 113. Removing the power interposer board
Related Links
Safety instructions
Before working inside your system
Removing the system board
Installing the power interposer board
197
8. Disconnect the power cables from the system board and the hard-drive backplane.
9. Remove the system board. For more information, see the Removing the system board section.
10. Remove the power interposer board.
Steps
1. Disconnect the power cables from the power distribution board (PDB).
2. Remove the six screws that secure the PDB to the chassis.
3. Lift the PDB up and out of the chassis.
Related Links
Safety instructions
Installing the power distribution board
Before working inside your system
Steps
1. Align the screw holes on the power distribution board (PDB) with the holes on the chassis.
2. Secure the PDB on to the chassis by using the six screws.
3. Connect the power cables to the PDB.
198
Next steps
199
Steps
1. Install the power distribution board (PDB).
2. Align the power interposer board (PIB) connector with the connector on the PDB.
3. Align the grooves on the PIB aligned with the pins on the chassis, and then connect the PIB to the
connector on the PDB.
Next steps
1. Install the system board. For more information, see the Installing system board section.
2. Connect the power cables to the system board and the hard-drive backplane.
3. If applicable, install the cooling fan assembly.
4. Install the cooling shroud.
5. Install the PCIe card holders.
6. Install the power supply module(s) in their original locations.
7. Follow the procedure listed in the After working inside your system section.
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8
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for
technical assistance. The purpose of running system diagnostics is to test your system hardware without
requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service
and support personnel can use the diagnostics results to help you solve the problem.
The Embedded System Diagnostics provides a set of options for particular device groups or devices
allowing you to:
201
System diagnostic controls
Menu Description
Configuration Displays the configuration and status information of all detected devices.
Event log Displays a time-stamped log of the results of all tests run on the system. This is
displayed if at least one event description is recorded.
For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks,
Desktops and Servers) available at Dell.com/support/home.
202
9
Jumpers and connectors
This topic provides specific information about the system jumpers. It also provides some basic
information about jumpers and switches and describes the connectors on the various boards in the
system. Jumpers on the system board help to disable system and setup passwords. You must know the
connectors on the system board to install components and cables correctly.
203
Item Connector Description
3 SLOT3 PCIE_G3_X16 (CPU1) PCIe card connector 3
6 CPU2 Processor 2
13 CPU1 Processor 1
204
Item Connector Description
35 SATA_TBU Tape drive SATA connector
205
NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the
system disables the new password(s) the next time it boots.
5. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
6. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
7. Remove the system cover.
8. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
9. Install the system cover.
10. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
11. Assign a new system and/or setup password.
Related Links
Removing the system cover
Installing the system cover
206
10
Troubleshooting your system
Safety first — for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Solution validation was performed by using the factory shipped hardware configuration.
For all other startup issues, note the system messages that appear on the screen.
If the tests run successfully, the problem is not related to video hardware.
Next steps
If the tests fail, see the Getting help section.
Related Links
207
Getting help
Next steps
If all troubleshooting fails, see the Getting help section.
Related Links
Getting help
208
If the problem is resolved, replace the interface cable with a known working cable.
3. Turn off the system and the serial device, and swap the serial device with a compatible device.
4. Turn on the system and the serial device.
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
Troubleshooting a NIC
Steps
1. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section
for the available diagnostic tests.
2. Restart the system and check for any system messages pertaining to the NIC controller.
3. Check the appropriate indicator on the NIC connector:
• If the link indicator does not glow, the cable connected might be disengaged.
• If the activity indicator does not glow, the network driver files might be damaged or missing.
Install or replace the drivers as necessary. For more information, see the NIC documentation.
• If the problem persists, use another connector on the switch or hub.
4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information,
see the NIC documentation.
5. Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.
6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission
speed and duplex. For more information, see the documentation for each network device.
7. Ensure that all network cables are of the proper type and do not exceed the maximum length.
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
209
• optical drive
• hard drives
• hard drive backplane
• USB memory key
• hard drive tray
• cooling shroud
• expansion card risers (if installed)
• expansion cards
• cooling fan assembly (if installed)
• cooling fans
• memory modules
• processor(s) and heat sink(s)
• system board
4. Let the system dry thoroughly for at least 24 hours.
5. Reinstall the components you removed in step 3 except the expansion cards.
6. Install the system cover.
7. Turn on the system and attached peripherals.
If the problem persists, see the Getting help section.
8. If the system starts properly, shut down the system, and reinstall all the expansion cards that you
removed.
9. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Next steps
If the tests fail, see the Getting help section.
Related Links
Getting help
210
• cooling fans
• processor(s) and heat sink(s)
• memory modules
• hard drive carriers/cage
• hard drive backplane
4. Ensure that all cables are properly connected.
5. Install the system cover.
6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
211
Troubleshooting power supply units
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
212
• System cover, cooling shroud, EMI filler panel, memory module blank, or back filler bracket is not
removed.
• Ambient temperature is not higher than the system specific ambient temperature.
• External airflow is not obstructed.
• A cooling fan is not removed or has not failed.
• The expansion card installation guidelines have been followed.
1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum
fan speed.
For more information, see the Integrated Dell Remote Access User’s Guide at Dell.com/idracmanuals.
Related Links
Getting help
Steps
1. Remove the system cover.
2. Reseat the fan or the fan's power cable.
3. Install the system cover.
4. Restart the system.
213
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
214
16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
Troubleshooting an SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch
is turned on, the SD card is not writable.
Steps
1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
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3. Remove the system cover.
NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the
system. On the next restart, the system displays a message indicating the failure. If redundancy
is enabled at the time of SD card failure, a critical alert will be logged and chassis health will
degrade.
4. Replace the failed SD card with a new SD card.
5. Install the system cover.
6. Reconnect the system to its electrical outlet and turn on the system, including any attached
peripherals.
7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy
modes are set to the needed modes.
Verify that the correct SD slot is set as Primary SD Card.
8. Check if the SD card is functioning properly.
9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the
system prompts you to perform a rebuild.
NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card.
Related Links
Getting help
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
216
Troubleshooting a hard drive
Prerequisites
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you
proceed, back up all files on the hard drive.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
Depending on the results of the diagnostics test, proceed as needed through the following steps.
2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the
following steps:
a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and
then run the Hardware Configuration wizard to check the RAID configuration.
See the Dell Lifecycle Controller documentation or online help for information about RAID
configuration.
b. Ensure that the hard drives are configured correctly for the RAID array.
c. Take the hard drive offline and reseat the drive.
d. Exit the configuration utility and allow the system to boot to the operating system.
3. Ensure that the needed device drivers for your controller card are installed and are configured
correctly. See the operating system documentation for more information.
4. Restart the system and enter the System Setup.
5. Verify that the controller is enabled and the drives are displayed in the System Setup.
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating
system and the controller.
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
217
4. Verify that the installed expansion cards are compliant with the expansion card installation
guidelines.
5. Ensure that each expansion card is firmly seated in its connector.
6. Install the system cover.
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
9. Remove the system cover.
10. Remove all expansion cards installed in the system.
11. Install the system cover.
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate diagnostic test. See the Using system diagnostics section. If the tests fail, see the
Getting help section.
14. For each expansion card you removed in step 10, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.
Related Links
Getting help
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9. Remove all expansion cards installed in the system.
10. Install the system cover.
11. Run the appropriate diagnostic test. See the Using system diagnostics section.
If the tests fail, see the Getting help section.
12. For each expansion card you removed in step 8, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.
Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help
Troubleshooting processors
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Run the appropriate diagnostics test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that the processor and heat sink are properly installed.
5. Install the system cover.
6. Run the appropriate diagnostic test. See the Using system diagnostics section.
7. If the problem persists, see the Getting help section.
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11
Getting help
Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an
active internet connection, you can find contact information on your purchase invoice, packing slip, bill,
or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical assistance, or customer-service issues:
1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the bottom right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell Global Technical Support:
a. Click Global Technical Support.
b. The Technical Support page is displayed with details to call, chat, or e-mail the Dell Global
Technical Support team.
Documentation feedback
You can rate the documentation or write your feedback on any of our Dell documentation pages and
click Send Feedback to send your feedback.
• How-to videos
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• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview
• Your system service tag to quickly access your specific hardware configuration and warranty
information
• A direct link to Dell to contact technical assistance and sales teams
Steps
1. Go to Dell.com/QRL and navigate to your specific product or
2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell
PowerEdge system or in the Quick Resource Locator section.
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