Dell Poweredge T630 Owner'S Manual: Regulatory Model: E25S Series Regulatory Type: E25S001

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Dell PowerEdge T630

Owner's Manual

Regulatory Model: E25S Series


Regulatory Type: E25S001
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other
marks and names mentioned herein may be trademarks of their respective companies.

2016 - 03

Rev. A02
Contents
1 Dell PowerEdge T630 server overview ............................................................ 9
Supported configurations for the PowerEdge T630 server.................................................................9
Front panel........................................................................................................................................... 11
2.5-inch hard drive chassis............................................................................................................ 11
3.5-inch hard drive chassis............................................................................................................13
LCD panel.......................................................................................................................................16
Back panel............................................................................................................................................19
Diagnostic indicators...........................................................................................................................21
NIC indicator codes...................................................................................................................... 22
Power supply unit indicator codes............................................................................................... 23
Hard drive indicator codes............................................................................................................26
Locating Service Tag of your system..................................................................................................27

2 Converting the system from tower mode to rack mode............................ 28


Preparing a system for conversion from tower mode to rack mode .............................................. 28

3 Documentation resources................................................................................ 32

4 Technical specifications....................................................................................35
Chassis dimensions.............................................................................................................................36
Chassis weight..................................................................................................................................... 37
Processor specifications..................................................................................................................... 37
PSU specifications............................................................................................................................... 37
System battery specifications ............................................................................................................ 37
Expansion bus specifications.............................................................................................................. 37
Memory specifications........................................................................................................................38
Drive specifications............................................................................................................................. 38
Hard drives.....................................................................................................................................38
Optical drive.................................................................................................................................. 39
Ports and connectors specifications.................................................................................................. 39
Serial connector............................................................................................................................ 39
Internal Dual SD Module............................................................................................................... 39
VGA ports.......................................................................................................................................39
USB ports....................................................................................................................................... 39
NIC ports....................................................................................................................................... 40
Video specifications............................................................................................................................40
Environmental specifications............................................................................................................. 40
Particulate and gaseous contamination specifications................................................................41

3
Expanded operating temperature.................................................................................................42
Expanded operating temperature restrictions............................................................................. 43

5 Initial system setup and configuration...........................................................44


Setting up your system....................................................................................................................... 44
iDRAC configuration........................................................................................................................... 44
Options to set up iDRAC IP address.............................................................................................44
Log in to iDRAC...................................................................................................................................45
Options to install the operating system............................................................................................. 45
Downloading the drivers and firmware..............................................................................................45

6 Pre-operating system management applications........................................ 47


Options to manage the pre-operating system applications............................................................. 47
System Setup....................................................................................................................................... 47
Viewing System Setup...................................................................................................................48
System Setup details..................................................................................................................... 48
System BIOS.................................................................................................................................. 48
iDRAC Settings utility.....................................................................................................................70
Device Settings.................................................................................................................................... 71
Dell Lifecycle Controller......................................................................................................................71
Embedded system management.................................................................................................. 71
Boot Manager...................................................................................................................................... 72
Viewing Boot Manager.................................................................................................................. 72
Boot Manager main menu............................................................................................................ 72
PXE boot.............................................................................................................................................. 73

7 Installing and removing system components............................................... 74


Safety instructions............................................................................................................................... 74
Before working inside your system.................................................................................................... 74
After working inside your system........................................................................................................75
Recommended tools...........................................................................................................................75
Front bezel (optional).......................................................................................................................... 75
Removing the optional front bezel............................................................................................... 75
Installing the optional front bezel.................................................................................................76
System feet.......................................................................................................................................... 77
Removing the system feet.............................................................................................................77
Installing the system feet.............................................................................................................. 78
Caster wheels (optional)—tower mode..............................................................................................79
Removing caster wheels............................................................................................................... 79
Installing caster wheels.................................................................................................................80
System cover....................................................................................................................................... 82
Removing the system cover......................................................................................................... 82

4
Installing the system cover........................................................................................................... 83
Inside the system................................................................................................................................ 84
Cooling shroud................................................................................................................................... 85
Removing the cooling shroud...................................................................................................... 85
Installing the cooling shroud........................................................................................................ 86
Cooling fans........................................................................................................................................ 87
Removing a cooling fan................................................................................................................ 87
Installing a cooling fan..................................................................................................................89
Cooling-fan assembly (optional)........................................................................................................90
Removing the optional cooling fan assembly ............................................................................ 90
Installing the optional cooling fan assembly................................................................................ 91
System memory.................................................................................................................................. 92
General memory module installation guidelines.........................................................................93
Mode-specific guidelines..............................................................................................................94
Sample memory configurations................................................................................................... 95
Removing memory modules........................................................................................................ 98
Installing memory modules........................................................................................................ 100
Flex bays.............................................................................................................................................101
Removing a flex bay.................................................................................................................... 101
Installing a flex bay...................................................................................................................... 103
Hard drives........................................................................................................................................ 104
Removing a hot swappable hard drive or SSD...........................................................................104
Installing a hot swappable hard drive......................................................................................... 105
Removing a 2.5-inch hard drive blank....................................................................................... 106
Installing a 2.5-inch hard drive blank..........................................................................................107
Removing a 3.5-inch hard drive blank....................................................................................... 108
Installing a 3.5-inch hard drive blank......................................................................................... 109
Installing a hot swappable 2.5-inch hard drive into a 3.5-inch hard drive adapter.................. 110
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter............... 111
Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier...............................112
Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable
hard drive carrier..........................................................................................................................112
Removing a hard drive from a hard drive carrier........................................................................113
Installing a hot swappable hard drive into a hot swappable hard drive carrier.........................114
Optical drives and tape drives........................................................................................................... 114
Removing the optical drive or tape drive....................................................................................115
Installing the optical drive or tape drive......................................................................................118
Removing the slim optical drive blank........................................................................................119
Installing the slim optical drive blank......................................................................................... 120
Internal USB memory key (optional)................................................................................................. 121
Replacing the optional internal USB memory key......................................................................121
Expansion card holder...................................................................................................................... 122

5
Removing the expansion card holder.........................................................................................123
Installing the expansion card holder...........................................................................................123
Expansion cards................................................................................................................................ 124
Expansion card installation guidelines........................................................................................124
Removing a expansion card........................................................................................................126
Installing an expansion card........................................................................................................127
GPU card holder (optional)............................................................................................................... 129
Removing the optional GPU card holder................................................................................... 129
Installing the optional GPU card holder..................................................................................... 130
GPU cards (optional)..........................................................................................................................131
GPU card installation guidelines................................................................................................. 131
Removing an optional GPU card.................................................................................................131
Installing an optional GPU card.................................................................................................. 133
Internal dual SD module (optional)...................................................................................................135
Removing the optional internal dual SD module.......................................................................135
Installing the optional internal dual SD module ........................................................................ 137
Internal SD card.................................................................................................................................139
Removing an internal SD card.................................................................................................... 139
Installing an internal SD card...................................................................................................... 139
Processors and heat sinks................................................................................................................ 140
Removing a heat sink.................................................................................................................. 140
Removing a processor.................................................................................................................141
Installing a processor.................................................................................................................. 145
Installing a heat sink.................................................................................................................... 146
Power supply unit............................................................................................................................. 148
Hot spare feature.........................................................................................................................149
Removing an AC power supply unit........................................................................................... 149
Installing an AC power supply unit............................................................................................. 150
Wiring instructions for a DC power supply unit......................................................................... 151
Removing a DC power supply unit.............................................................................................154
Installing a DC power supply unit............................................................................................... 155
Removing the power supply unit blank......................................................................................156
Installing the power supply unit blank........................................................................................ 157
System battery...................................................................................................................................158
Replacing the system battery......................................................................................................158
Hard drive backplane........................................................................................................................ 159
Removing the hard drive backplane...........................................................................................159
Installing the hard drive backplane............................................................................................. 177
SD vFlash media card (optional)....................................................................................................... 185
Replacing an optional SD vFlash media card............................................................................. 186
Control panel assembly.................................................................................................................... 186
Removing the control panel assembly.......................................................................................186

6
Installing the control panel assembly.........................................................................................188
System board.................................................................................................................................... 190
Removing the system board.......................................................................................................190
Installing the system board......................................................................................................... 191
Trusted Platform Module..................................................................................................................194
Installing the Trusted Platform Module......................................................................................194
Initializing the TPM for BitLocker users...................................................................................... 195
Initializing the TPM for TXT users............................................................................................... 195
Power interposer board and power distribution board...................................................................196
Removing the power interposer board...................................................................................... 196
Removing the power distribution board.................................................................................... 197
Installing the power distribution board...................................................................................... 198
Installing the power interposer board........................................................................................ 199

8 Using system diagnostics................................................................................201


Dell Embedded System Diagnostics.................................................................................................201
Running the Embedded System Diagnostics from Boot Manager........................................... 201
Running the Embedded System Diagnostics from the Dell Lifecycle Controller.................... 201
System diagnostic controls........................................................................................................ 202

9 Jumpers and connectors ...............................................................................203


System board connectors................................................................................................................ 203
System board jumper settings..........................................................................................................205
Disabling a forgotten password....................................................................................................... 205

10 Troubleshooting your system......................................................................207


Safety first — for you and your system............................................................................................ 207
Troubleshooting system startup failure........................................................................................... 207
Troubleshooting external connections............................................................................................207
Troubleshooting the video subsystem.............................................................................................207
Troubleshooting a USB device.........................................................................................................208
Troubleshooting a serial I/O device.................................................................................................208
Troubleshooting a NIC..................................................................................................................... 209
Troubleshooting a wet system.........................................................................................................209
Troubleshooting a damaged system................................................................................................210
Troubleshooting the system battery.................................................................................................211
Troubleshooting power supply units................................................................................................212
Troubleshooting power source problems................................................................................. 212
Power supply unit problems....................................................................................................... 212
Troubleshooting cooling problems..................................................................................................212
Troubleshooting cooling fans...........................................................................................................213
Troubleshooting system memory.................................................................................................... 214

7
Troubleshooting an internal USB key............................................................................................... 215
Troubleshooting an SD card............................................................................................................. 215
Troubleshooting an optical drive..................................................................................................... 216
Troubleshooting a hard drive............................................................................................................217
Troubleshooting a storage controller...............................................................................................217
Troubleshooting expansion cards.................................................................................................... 218
Troubleshooting processors.............................................................................................................219

11 Getting help.....................................................................................................220
Contacting Dell.................................................................................................................................220
Documentation feedback................................................................................................................ 220
Accessing system information by using QRL.................................................................................. 220
Quick Resource Locator (QRL) for PowerEdge T630................................................................221

8
1
Dell PowerEdge T630 server overview
The Dell PowerEdge T630 rackable tower servers support up to:

• Intel Xeon E5-2600 v4 processors


• 24 DIMMs
• Eighteen 3.5 inch hard drives
• Four Dell PowerEdge Express Flash devices
• Thirty two 2.5 inch hard drives

NOTE: The T630 systems support only internal, hot-swappable hard drives.

Supported configurations for the PowerEdge T630 server


The Dell PowerEdge T630 system supports the following configurations:

9
Figure 1. Supported configurations for the PowerEdge T630

10
Front panel
2.5-inch hard drive chassis

Figure 2. Front panel— 2.5-inch hard drive chassis

1. SD vFlash card slot 2. power button

3. NMI button 4. System identification button

11
5. LCD menu buttons 6. Information tag

7. LCD panel 8. iDRAC Direct port

9. VGA connector 10. USB connector

11. Optical drive or tapedrive bay 12. Physical drives


Table 1. Front panel button and connector description

Item Button, or connector Icon Description

1 SD vFlash card slot Use this to insert a vFlash media card. The vFlash
media card is an SD card that extends the
functionalities of the iDRAC enterprise card.

2 Power-on indicator, The power-on indicator turns on when the system


power button power is on. The power button controls the power
supply output to the system.

NOTE: On ACPI-compliant operating systems,


turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.

3 NMI button Use this button to troubleshoot software and


device driver errors when running certain
operating systems. This button can be pressed
using the end of a paper clip.

NOTE: Use this button only if directed to do


so by qualified support personnel or by the
operating system documentation.

4 System identification The identification buttons on the front and back


button panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the LCD panel on the front and the
system status indicator on the back flash until one
of the buttons is pressed again.
Press to toggle the system ID ON or OFF”.

If the system stops responding during POST, press


and hold the system ID button for more than five
seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in <F2> iDRAC


setup) press and hold for more than 15 seconds.

5 LCD menu buttons Use this button to navigate the control panel LCD
menu.

6 Information tag Contains system information such as service tag,


NIC, MAC address for your reference. The
information tag is a slide-out label panel.

12
Item Button, or connector Icon Description

7 LCD panel Displays system ID, status information, and system


error messages. The LCD flashes blue during
normal system operation. When the system needs
attention, the LCD turns amber, and displays an
error code followed by descriptive text.

NOTE: If the system is connected to a power


source and an error is detected, the LCD
flashes amber regardless of whether the
system is turned on or off.

8 USB management port/ The USB management port can function as a


iDRAC Direct port regular USB port or provide access to the iDRAC
Direct features. For more information, see the
Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals.
This port is USB 2.0-compliant

9 VGA connector Allows you to connect a VGA display to the


system.

NOTE: The VGA connector is available only in


the rack-mode configuration of your system.
For information about converting your system
from tower to the rack mode, see Preparing a
system for conversion from tower mode to
rack mode section.

10 USB connector Use this to connect USB devices to the system.


This port is USB 3.0-compliant.

11 Optical drive or tape- Use this to install optical drives or tape drives. For
drive bay more information on supported optical drives and
tape drives, see the section Optical drives and tape
drives section.

12 Physical drives Up to thirty two 2.5-inch hard drives

Related Links
Preparing a system for conversion from tower mode to rack mode

3.5-inch hard drive chassis


.

13
Figure 3. Front panel— 3.5-inch hard drive plus four PCIe SSD chassis

1. SD vFlash card slot 2. power button


3. NMI button 4. System identification button

5. LCD menu buttons 6. Information tag

7. LCD panel 8. iDRAC Direct port

9. VGA connector 10. USB connector

11. Optical drive or tapedrive bay 12. Flex Bay

14
13. PCIe SSDs 14. 3.5-inch hard drives
Table 2. Front panel button and connector description

Item Button, or connector Icon Description


1 SD vFlash card slot Use this to insert a vFlash media card. The vFlash
media card is an SD card that extends the
functionalities of the iDRAC enterprise card.
2 Power-on indicator, The power-on indicator turns on when the system
power button power is on. The power button controls the power
supply output to the system.
NOTE: On ACPI-compliant operating systems,
turning off the system using the power button
causes the system to perform a graceful
shutdown before power to the system is
turned off.

3 NMI button Use this button to troubleshoot software and


device driver errors when running certain
operating systems. This button can be pressed
using the end of a paper clip.

NOTE: Use this button only if directed to do


so by qualified support personnel or by the
operating system documentation.

4 System identification The identification buttons on the front and back


button panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the LCD panel on the front and the
system status indicator on the back flash until one
of the buttons is pressed again.
Press to toggle the system ID ON or OFF”.

If the system stops responding during POST, press


and hold the system ID button for more than five
seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in <F2> iDRAC


setup) press and hold for more than 15 seconds.

5 LCD menu buttons Use this button to navigate the control panel LCD
menu.
6 Information tag Contains system information such as service tag,
NIC, MAC address for your reference. The
information tag is a slide-out label panel.

7 LCD panel Displays system ID, status information, and system


error messages. The LCD flashes blue during
normal system operation. When the system needs
attention, the LCD turns amber, and displays an
error code followed by descriptive text.

15
Item Button, or connector Icon Description

NOTE: If the system is connected to a power


source and an error is detected, the LCD
flashes amber regardless of whether the
system is turned on or off.

8 USB management port/ The USB management port can function as a


iDRAC Direct port regular USB port or provide access to the iDRAC
Direct features. For more information, see the
Integrated Dell Remote Access Controller User's
Guide at Dell.com/idracmanuals.
This port is USB 2.0-compliant

9 VGA connector Allows you to connect a VGA display to the


system.
NOTE: The VGA connector is available only in
the rack-mode configuration of your system.
For information about converting your system
from tower to the rack mode, see Preparing a
system for conversion from tower mode to
rack mode section.

10 USB connector Use this to connect USB devices to the system.


This port is USB 3.0-compliant.
11 Optical drive or tape- Use this to install optical drives or tape drives. For
drive bay more information on supported optical drives and
tape drives, see the section Optical drives and tape
drives section.
12 Flex Bay Supports installation of up to four PCIe SSDs
13 PCIe SSDs Up to four PCIe SSDs
14 Physical drives Up to eight 3.5-inch hard drives

Related Links
Preparing a system for conversion from tower mode to rack mode

LCD panel
The LCD panel of your system provides system information, status, and error messages to indicate if the
system is functioning correctly or if the system needs attention. For more information about error
messages, see the Dell Event and Error Messages Reference Guide at Dell.com/
openmanagemanuals >OpenManage software.

• The LCD backlight turns blue during normal operating conditions.


• When the system needs attention, the LCD turns amber, and displays an error code followed by
descriptive text.
NOTE: If the system is connected to a power source and an error is detected, the LCD turns
amber regardless of whether the system is turned on or off.
• The LCD backlight is turned off when the system is in standby mode and can be turned on by pressing
either the Select, Left, or Right button on the LCD panel.
• The LCD backlight remains off if LCD messaging is turned off using the iDRAC utility, the LCD panel,
or other tools.

16
Figure 4. LCD panel features

Table 3. LCD panel features

Item Button Description


1 Left Moves the cursor back in one-step increments.

2 Select Selects the menu item highlighted by the cursor.

3 Right Moves the cursor forward in one-step increments.


During message scrolling:

• Press and hold the button to increase scrolling speed.


• Release the button to stop.

NOTE: The display stops scrolling when the button is


released. After 45 seconds of inactivity the display starts
scrolling.

Viewing Home screen


About this task
The Home screen displays user-configurable information about the system. This screen is displayed
during normal system operation when there are no status messages or errors. When the system is in
standby mode, the LCD backlight turns off after a few minutes of inactivity, if there are no error
messages.
Steps
1. To view the Home screen, press one of the three navigation buttons (Select, Left, or Right).
2. To navigate to the Home screen from another menu, complete the following steps:

a. Press and hold the up arrow until the Home icon is displayed.
b. Select the Home icon.
c. On the Home screen, press the Select button to enter the main menu.

Setup menu
NOTE: When you select an option in the Setup menu, you must confirm the option before
proceeding to the next action.

Option Description
iDRAC Select DHCP or Static IP to configure the network mode. If Static IP is selected,
the available fields are IP, Subnet (Sub), and Gateway (Gtw). Select Setup DNS to
enable DNS and to view domain addresses. Two separate DNS entries are available.

17
Option Description
Set error Select SEL to view LCD error messages in a format that matches the IPMI
description in the SEL. This enables you to match an LCD message with an SEL
entry.
Select Simple to view LCD error messages in a simplified user-friendly description.
For more information about error messages, see the Dell Event and Error Messages
Reference Guide at Dell.com/openmanagemanuals > OpenManage software.

Set home Select the default information to be displayed on the Home screen. See View menu
section for the options and option items that can be set as the default on the
Home screen.

Related Links
View menu

View menu
NOTE: When you select an option in the View menu, you must confirm the option before
proceeding to the next action.

Option Description
iDRAC IP Displays the IPv4 or IPv6 addresses for iDRAC8. Addresses include DNS (Primary
and Secondary), Gateway, IP, and Subnet (IPv6 does not have Subnet).

MAC Displays the MAC addresses for iDRAC, iSCSI, or Network devices.

Name Displays the name of the Host, Model, or User String for the system.

Number Displays the Asset tag or the Service tag for the system.

Power Displays the power output of the system in BTU/hr or Watts. The display format can
be configured in the Set home submenu of the Setup menu.

Temperature Displays the temperature of the system in Celsius or Fahrenheit. The display format
can be configured in the Set home submenu of the Setup menu.

18
Back panel

Figure 5. Back panel features

1. PCIe expansion card slots (3) (processor 1) 2. Ethernet connectors

3. System identification connector 4. System identification button

5. iDRAC Enterprise port 6. Power supply (PSU1)

7. USB port(6) 8. Video connector

9. Serial connector 10. Power supply (PSU2)


11. Full-height PCIe expansion card slots
(processor 2)

19
Table 4. Back panel indicator, button, or Connector description

Item Indicator, Button, or Icon Description


Connector

1 PCIe expansion card You can connect up to two PCI Express expansion
slots (3) (processor 1) cards and one PERC card.

2 Ethernet connectors Two integrated 10/100/1000 Mbps NIC


connectors.

3 System identification It connects the optional system status indicator


connector assembly through the optional cable management
arm.

4 System identification The identification buttons on the front and back


button panels can be used to locate a particular system
within a rack. When one of these buttons is
pressed, the LCD panel on the front and the
system status indicator on the back flash until one
of the buttons is pressed again.
Press to toggle the system ID on and off.

If the system stops responding during POST, press


and hold the system ID button for more than five
seconds to enter the BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC setup),


press and hold for more than 15 seconds.

5 iDRAC Enterprise port Dedicated management port.

NOTE: The port is available for use only if the


iDRAC Enterprise license is installed on your
system.

6 Power supply (PSU1)


AC 495 W, 750 W, 1100 W, or
1600 W

or

DC 1100 W

7 USB port(6) You can connect USB devices to the system. Four
ports are USB 2.0-compliant and two ports are
USB 3.0-compliant.

8 Video connector You can connect a VGA display to the system.

9 Serial connector You can connect a serial device to the system.

10 Power supply (PSU2)


AC 495 W, 750 W, 1100 W, or
1600 W

or

20
Item Indicator, Button, or Icon Description
Connector

DC 1100 W

11 Full-height PCIe Connects up to four full-height PCI Express


expansion card slots expansion cards.
(processor 2)

Diagnostic indicators
The diagnostic indicators on the system front panel display system status during system startup.
NOTE: The diagnostic indicators are not present if the system is equipped with an LCD display.

NOTE: No diagnostic indicators are lit when the system is turned off. To start the system, plug it into
a working power source and press the power button.
Table 5. Diagnostic indicators

Icon Description Condition Corrective action


Health The indicator turns solid None required.
indicator blue if the system is in good
health.

The indicator flashes amber: Check the System Event Log or system
• When the system is messages for the specific issue. For more
turned on. information about error messages, see the
• When the system is in Dell Event and Error Messages Reference
standby. Guide at Dell.com/openmanagemanuals >
• If any error condition OpenManage software.
exists. For example, a
failed fan, PSU, or a hard The POST process is interrupted without
drive. any video output due to invalid memory
configurations. See the Getting help
section.

Hard drive The indicator flashes amber Check the System Event Log to determine
indicator if there is a hard drive error. the hard drive that has an error. Run the
appropriate Online Diagnostics test. Restart
the system and run embedded diagnostics
(ePSA). If the hard drives are configured in a
RAID array, restart the system and enter the
host adapter configuration utility program.

Electrical The indicator flashes amber Check the System Event Log or system
indicator if the system experiences an messages for the specific issue. If it is due
electrical error (for example, to a problem with the PSU, check the LED
voltage out of range, or a on the PSU. Reseat the PSU. If the problem
failed power supply unit persists, see the Getting help section.
(PSU) or voltage regulator).

21
Icon Description Condition Corrective action
Temperature The indicator flashes amber Ensure that none of the following
indicator if the system experiences a conditions exist:
thermal error (for example, • A cooling fan has been removed or has
the ambient temperature is failed.
out of range or fan failure). • System cover, cooling shroud, EMI filler
panel, memory module blank, or back
filler bracket is removed.
• Ambient temperature is too high.
• External airflow is obstructed.

See the Getting help section.

Memory The indicator flashes amber Check the system event log or system
indicator if a memory error occurs. messages for the location of the failed
memory. Reseat the memory module. If
the problem persists, see the Getting help
section.

PCIe indicator The indicator flashes amber Restart the system. Update any required
if a PCIe card experiences drivers for the PCIe card. Reinstall the card.
an error. If the problem persists, see the Getting help
section.

Related Links
Getting help

NIC indicator codes

Figure 6. NIC indicators

1. link indicator 2. activity indicator

22
Table 6. NIC indicators

Convention Status Condition


A Link and activity indicators are off The NIC is not connected to the
network.

B Link indicator is green The NIC is connected to a valid network


at its maximum port speed (1 Gbps or 10
Gbps).

C Link indicator is amber The NIC is connected to a valid network


at less than its maximum port speed.

D Activity indicator is flashing green Network data is being sent or received.

Power supply unit indicator codes


AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC
PSUs have an LED that serves as an indicator. The indicator shows whether power is present or a power
fault has occurred.

Figure 7. AC PSU status indicator

1. AC PSU status indicator/handle


Table 7. AC PSU status indicators

Convention Power indicator Condition


pattern
A Green A valid power source is connected to the PSU and the PSU is
operational.

B Flashing green When the firmware of the PSU is being updated, the PSU handle
flashes green.

23
Convention Power indicator Condition
pattern
C Flashing green When hot-adding a PSU, the PSU handle flashes green five times at
and turns off 4 Hz rate and turns off. This indicates a PSU mismatch with respect
to efficiency, feature set, health status, and supported voltage.

NOTE: Ensure that both the PSUs are of the same capacity.

CAUTION: For AC PSUs, use only PSUs with the Extended


Power Performance (EPP) label on the back.

NOTE: Mixing PSUs from previous generations of Dell


PowerEdge servers can result in a PSU mismatch condition or
failure to turn the system on.

D Flashing amber Indicates a problem with the PSU.

CAUTION: When correcting a PSU mismatch, replace only the


PSU with the flashing indicator. Swapping the PSU to make a
matched pair can result in an error condition and unexpected
system shutdown. To change from a high output
configuration to a low output configuration or vice versa, you
must power down the system.

CAUTION: AC PSUs support both 220 V and 110 V input


voltages with the exception of Titanium PSUs, which support
only 220 V. When two identical PSUs receive different input
voltages, they can output different wattages, and trigger a
mismatch.

CAUTION: If two PSUs are used, they must be of the same type
and have the same maximum output power.

CAUTION: Combining AC and DC PSUs is not supported and


triggers a mismatch.

E Not lit Power is not connected.

24
Figure 8. DC PSU status indicator

1. DC PSU status indicator


Table 8. DC PSU status indicators

Convention Power indicator Condition


pattern
A Green A valid power source is connected to the PSU and that the PSU is
operational.

B Flashing green When hot-adding a PSU, the PSU indicator flashes green. This
indicates that there is a PSU mismatch with respect to efficiency,
feature set, health status, and supported voltage. Ensure that both
the PSUs are of the same capacity.

C Flashing amber Indicates a problem with the PSU.

CAUTION: When correcting a PSU mismatch, replace only


the PSU with the flashing indicator. Swapping the PSU to
make a matched pair can result in an error condition and
unexpected system shutdown. To change from a High
Output configuration to a Low Output configuration or vice
versa, you must power down the system.

CAUTION: AC PSU support both 220 V and 110 V input


voltages with the exception of Titanium PSU, which support
only 220 V. When two identical PSU receive different input
voltages, they can output different wattages, and trigger a
mismatch.

CAUTION: If two PSU are used, they must be of the same


type and have the same maximum output power.

25
Convention Power indicator Condition
pattern

CAUTION: Combining AC and DC PSU is not supported and


triggers a mismatch.

D Not lit Power is not connected.

Hard drive indicator codes

Figure 9. Hard drive indicators

1. hard drive activity indicator 2. hard drive status indicator


3. hard drive

NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status
indicator (on the right side) does not function and remains off.
Table 9. Hard drive indicator codes

Drive-status indicator pattern (RAID only) Condition


Flashes green twice per second Identifying drive or preparing for removal.

Off Drive ready for insertion or removal.

NOTE: The drive status indicator remains off until


all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.

Flashes green, amber, and turns off Predicted drive failure

Flashes amber four times per second Drive failed

Flashes green slowly Drive rebuilding

26
Drive-status indicator pattern (RAID only) Condition
Steady green Drive online
Flashes green for three seconds, amber for Rebuild stopped
three seconds, and turns off after six seconds

Locating Service Tag of your system


Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag.
Alternatively, the information may be on a sticker on the chassis of the system. This information is used
by Dell to route support calls to the appropriate personnel.

27
2
Converting the system from tower mode
to rack mode
Your system can be converted from the tower mode to the rack mode.
To convert your system from the tower mode to the rack mode, you require the tower to rack
conversion kit, which contains the following items:

• Rack ears (left and right) with three screws each


• VGA module
• Rack slide cover
• Mylar cover
• A pair of rails (optional)

Preparing a system for conversion from tower mode to


rack mode
Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.


2. Keep the Phillips #2 screwdriver ready.
3. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet and peripherals.
4. Lay the system on a flat, stable surface.
5. If installed, remove the system feet or caster wheels. For more information, see removing the system
feet or removing caster wheels.
6. Remove the system cover.

Steps
1. Remove the system top cover. For more information, see the Removing system top cover section.
2. Remove the control-panel assembly. For more information, see the Removing control panel
assembly section.
3. Install the rack slide cover by performing the following steps:
a. Slide the rack slide cover between the system's side cover and the chassis.
b. Slide the rack slide cover toward the back of the system until the tabs on rack slide cover locks
with the tabs extending from the chassis.

28
Figure 10. Installing the rack slide cover

1. rack slide cover 2. system chassis

Figure 11. Removing the rack slide cover

1. rack slide cover 2. system chassis


4. Install the control panel assembly. For more information, see Installing control panel assembly.
5. Attach the mylar to cover the openings on the chassis where the system rear feet were installed in
the tower mode. See the following figure for more information.

29
Figure 12. Attaching the mylar cover

1. marking on chassis 2. mylar cover


6. Install the system cover.
7. Install the rack ears by performing the following steps:
a. Align the three screw holes on the rack ears with the screw holes on the top and the bottom of
system.
b. Install the three screws using a Phillips #2 screwdriver.

30
Figure 13. Removing the rack ears

1. screw (6) 2. rack ear (2)


3. system in rack mode
8. Install the system in the rack. For more information, see the Rack Installation Guide that is shipped
with your system.

Related Links
Safety instructions
Removing the system cover
Removing the control panel assembly

31
3
Documentation resources
This section provides information about the documentation resources for your system.
Table 10. Documentation resources for system

Task Document Location


Setting up your system For information about installing the Dell.com/poweredgemanuals
system into a rack, see the Rack
documentation included with your
rack solution.

For information about turning on the Dell.com/poweredgemanuals


system and the technical
specifications of your system, see the
Getting Started With Your System that
shipped with your system.

For information about Getting Started Dell.com/poweredgemanuals


With Your System that shipped with
your system or the Technical
specifications section in this
document.

Configuring your For information about iDRAC features, Dell.com/idracmanuals


system configuring and logging in to iDRAC,
and managing your system remotely,
see the Integrated Dell Remote Access
Controller User's Guide.

For information about installing the Dell.com/operatingsystemmanuals


operating system, see the operating
system documentation.

For information about understanding Dell.com/idracmanuals


Remote Access Controller Admin
(RACADM) subcommands and
supported RACADM interfaces, see the
RACADM Command Line Reference
Guide for iDRAC.

For information about updating drivers Dell.com/support/drivers


and firmware, see the Download
firmware and drivers section in this
document.

Managing your system For information about the features of Dell.com/openmanagemanuals


the Dell OpenManage Systems

32
Task Document Location
Management, see the Dell
OpenManage Systems Management
Overview Guide.

For information about setting up, Dell.com/openmanagemanuals


using, and troubleshooting
OpenManage, see the Dell
OpenManage Server Administrator
User’s Guide.

For information about installing, using, Dell.com/openmanagemanuals


and troubleshooting Dell
OpenManage Essentials, see the Dell
OpenManage Essentials User’s Guide.

For information about installing and Dell.com/DSET


using Dell System E-Support Tool
(DSET), see the Dell System E-Support
Tool (DSET) User's Guide.

For information about installing and Dell.com/asmdocs


using Active System Manager (ASM),
see the Active System Manager User’s
Guide.

For understanding the features of Dell Dell.com/idracmanuals


Lifecycle Controller (LCC), see the Dell
Lifecycle Controller User’s Guide.

For information about partner Dell.com/


programs enterprise systems omconnectionsenterprisesystemsman
management, see the OpenManage agement
Connections Enterprise Systems
Management documents.

For information about connections Dell.com/


and client systems management, see dellclientcommandsuitemanuals
the OpenManage Connections Client
Systems Management documentation.

For information about viewing Dell.com/esmmanuals


inventory, performing configuration
and monitoring tasks, remotely
turning on or off servers, and enabling
alerts for events on servers and
components using the Dell Chassis
Management Controller (CMC), see
the CMC User’s Guide.

Working with Dell For information about understanding Dell.com/storagecontrollermanuals


PowerEdge RAID the features of the Dell PowerEdge
controllers RAID controllers (PERC) and deploying

33
Task Document Location
the PERC cards, see the Storage
controller documentation.

Understanding event For information about checking the Dell.com/openmanagemanuals >


and error messages event and error messages generated OpenManage software
by the system firmware and agents
that monitor system components, see
the Dell Event and Error Messages
Reference Guide.

34
4
Technical specifications
The technical and environmental specifications of your system are outlined in this section.

35
Chassis dimensions

Figure 14. Details the dimensions of Dell PowerEdge T630 system

Table 11. The dimensions of Dell PowerEdge T630 system

System Xa Xb Ya Yb Yc Za with Za Zb* Zc


bezel without
bezel
PowerEd 304.5 217.9 434.5 443.5 471.5 15.9 0.0 659.9 692.8
ge T630

36
Chassis weight
Table 12. Chassis weight

PowerEdge T630 Maximum weight


3.5 inch hard-drive chassis 49.65 kg

2.5 inch hard-drive chassis 42.36 kg

Processor specifications
The PowerEdge T630 system supports up to two Intel Xeon E5-2600 v4 or Xeon E5-2600 v3 product
family processors.

PSU specifications
The PowerEdge T630 system supports up to two AC or DC redundant power supply units (PSUs).
Table 13. PSU specifications

PSU Class Heat dissipation Frequency Voltage


(maximum)
495 W AC Platinum 1908 BTU/hr 50/60 Hz 100–240 V AC, autoranging

750 W AC Platinum 2891 BTU/hr

Titanium 2843 BTU/hr 200–240 V AC, autoranging

1100 W AC Platinum 4100 BTU/hr 100–240 V AC, autoranging

1600 W AC Platinum 6000 BTU/hr 100–240 V AC, autoranging

1100 W DC (for NA 4416 BTU/hr –(48–60) V DC


China only)

NOTE: Heat dissipation is calculated using the PSU wattage rating.

NOTE: This system is also designed to connect to the IT power systems with a phase to phase
voltage not exceeding 230 V.

System battery specifications


The PowerEdge T630 system supports CR 2032 3.0-V lithium coin cell system battery.

Expansion bus specifications


The PowerEdge T630 system supports PCI express (PCIe) generation 3 and 2 expansion cards. The
following table describes the supported expansion cards:

37
Table 14. Supported PCI express generation 3 expansion cards

PCIe Slot Processor Connection Height Length Link Width Slot Width
1 (Gen3) Processor 1 Standard Height Full Length x16 x16

2 (Gen2) Platform Controller Standard Height Full Length* x4 x8


Hub

3 (Gen3) Processor 1 Standard Height Full Length x16 x16

4 (Gen3) Processor 2 Standard Height Half Length x8 x8

5 (Gen2) Processor 2 Standard Height Full Length* x4 x8

6 (Gen3) Processor 2 Standard Height Full Length x16 x16

7 (Gen3) Processor 2 Standard Height Full Length x16 x16

8 (Internal Processor 1 Standard Height Half Length x8 x8


PERC Slot)

*PCIe Generation 2 expansion card.

NOTE: To use PCIe slots 4, 5, 6, and 7, both the processors must be installed.

NOTE: The expansion card slots are not hot-swappable.

Memory specifications
The PowerEdge T630 system supports 1866 MT/s, 2133 MT/s or 2400 MT/s DDR4 Registered or Load-
Reduced Error Correcting Code (ECC) DIMMs support for advanced ECC or memory optimized
operation.
Table 15. Memory specifications

Memory module Memory capacity Minimum RAM Maximum RAM


sockets
Twenty-four 288– • 64 GB quad rank • 4 GB with single • Up to 768 GB with a
pin (LRDIMMs) processor single processor
• 4 GB single rank • 8 GB with dual • Up to 1536 GB with
(RDIMMs) processors (minimum dual processors
• 8 GB or 16 GB dual one memory module
rank (RDIMMs) per processor)

Drive specifications
Hard drives
The PowerEdge T630 system supports:

• Up to eight 3.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives or Up to
eight 2.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives in a 3.5 inch hard-
drive carrier. Hard-drive slots 0 through 3 and 4 through 7.
• Up to eight 3.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives and four Dell
PowerEdge Express Flash devices (PCIe SSDs) . Hard-drive slots 0 through 7 and 0 through 3

38
• Up to eighteen 3.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives. Hard-
drive slots 0 through 5, 6 through 11, and 12 through 17.
• Up to sixteen 2.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives. Hard-
drive slots 0 through 7 and 8 through 15.
• Up to thirty-two 2.5 inch, internal, hot-swappable SAS, SATA, SSD, or Nearline SAS hard drives Hard-
drive slots 0 through 7, 8 through 15, 16 through 23, and 24 through 31.
• Up to thirty-two 2.5 inch, internal, hot-swappable SAS, SATA, SATA SSD, or Nearline SAS hard drives.
Hard-drive slots 0 through 7, 8 through 15, 0 through 7, and 8 through 15.

Optical drive
The PowerEdge T630 system supports one optional SATA DVD-ROM drive or DVD+/-RW drive or One
optional slim SATA DVD-ROM drive or DVD +/-RW drive.

NOTE: DVD devices are data only.

Ports and connectors specifications


Serial connector
The serial connector connects a serial device to the system. The PowerEdge T630 system supports DB-9
Serial Port connector.

Internal Dual SD Module


The PowerEdge RT630 system supports two optional flash memory card slots with an internal SD
module.

NOTE: One card slot is dedicated for redundancy.

VGA ports
The Video Graphic Array (VGA) port enables you to connect the system to a VGA display. The PowerEdge
T630 system supports two 15-pin VGA ports on the front and back panels.

NOTE: The front VGA port is available only with the rack configuration.

USB ports
The PowerEdge T630 system supports:

• USB 2.0-compliant ports and USB 3.0-complaint ports on the front and back panel
• Internal USB 3.0-compliant port

The following table provides more information about the USB specifications:
Table 16. USB specifications

System Front panel Back panel Internal


PowerEdge T630 • Two Hi-Speed USB • Six Hi-Speed USB Host One 4-pin, USB 3.0-
Host • Four USB 2.0 compliant port
compliant ports

39
System Front panel Back panel Internal
• One USB 2.0- • Two USB 3.0-
compliant ports and complaint ports
one USB 3.0-
complaint ports

NIC ports
The PowerEdge T630 system supports four Network Interface Controller (NIC) ports on the back panel,
which is available in the following NIC configurations:

• Two 10/100/1000 Mbps

Video specifications
The PowerEdge T630 system supports Integrated Matrox G200 with iDRAC8 and 16 MB application
memory.

Table 17. Supported video resolution options

Resolution Refresh Rate (Hz) Color Depth (bit)


640 x 480 60, 70 8, 16, 32

800 x 600 60, 75, 85 8, 16, 32

1024 x 768 60, 75, 85 8, 16, 32

1280 x 1024 60 8, 16, 32

1440 x 900 (stretch goal) 60 8, 16, 32

Environmental specifications
NOTE: For additional information about environmental measurements for specific system
configurations, see Dell.com/environmental_datasheets.
Table 18. Temperature specifications

Temperature Specifications
Storage –40°C to 65°C (–40°F to 149°F)

Continuous operation (for altitude less than 10°C to 35°C (50°F to 95°F) with no direct sunlight on the
950 m or 3117 ft) equipment.

Fresh air For information about fresh air, see Expanded Operating
Temperature section.

Maximum temperature gradient (operating 20°C/h (68°F/h)


and storage)

40
Table 19. Relative humidity specifications

Relative humidity Specifications


Storage 5% to 95% RH with 33°C (91°F) maximum dew point.
Atmosphere must be non-condensing at all times.

Operating 10% to 80% relative humidity with 29°C (84.2°F) maximum


dew point.

Table 20. Maximum vibration specifications

Maximum vibration Specifications


Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations).

Storage 1.88 Grms at 10 Hz to 500 Hz for 15 min (all six sides


tested).

Table 21. Maximum shock specifications

Maximum vibration Specifications


Operating Six consecutively executed shock pulses in the positive
and negative x, y, and z axes of 40 G for up to 2.3 ms.

Storage Six consecutively executed shock pulses in the positive


and negative x, y, and z axes (one pulse on each side of
the system) of 71 G for up to 2 ms.

Table 22. Maximum altitude specifications

Maximum altitude Specifications


Operating 3048 m (10,000 ft)

Storage 12,000 m (39,370 ft)

Table 23. Operating temperature de-rating specifications

Operating temperature de-rating Specifications


Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547
ft) above 950 m (3,117 ft).

35°C to 40°C (95°F to 104°F) Maximum temperature is reduced by 1°C/175 m (1°F/319


ft) above 950 m (3,117 ft).

40°C to 45°C (104°F to 113°F) Maximum temperature is reduced by 1°C/125 m (1°F/228


ft) above 950 m (3,117 ft).

Particulate and gaseous contamination specifications


The following table defines the limitations that help avoid any equipment damage or failure from
particulates and gaseous contamination. If the levels of particulates or gaseous pollution exceed the
specified limitations and result in equipment damage or failure, you may need to rectify the

41
environmental conditions. Re-mediation of environmental conditions is the responsibility of the
customer.
Table 24. Particulate contamination specifications

Particulate contamination Specifications


Air filtration Data center air filtration as defined by ISO Class 8 per ISO
14644-1 with a 95% upper confidence limit.

NOTE: This condition applies to data center


environments only. Air filtration requirements do not
apply to IT equipment designed to be used outside a
data center, in environments such as an office or
factory floor.

NOTE: Air entering the data center must have


MERV11 or MERV13 filtration.

Conductive dust Air must be free of conductive dust, zinc whiskers, or


other conductive particles.

NOTE: This condition applies to data center and


non-data center environments.

Corrosive dust • Air must be free of corrosive dust.


• Residual dust present in the air must have a
deliquescent point less than 60% relative humidity.

NOTE: This condition applies to data center and


non-data center environments.

Table 25. Gaseous contamination specifications

Gaseous contamination Specifications


Copper coupon corrosion rate <300 Å/month per Class G1 as defined by ANSI/
ISA71.04-1985.

Silver coupon corrosion rate <200 Å/month as defined by AHSRAE TC9.9.

NOTE: Maximum corrosive contaminant levels measured at ≤50% relative humidity.

Expanded operating temperature


Table 26. Expanded operating temperature specifications

Expanded operating temperature Specifications


Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point.

NOTE: Outside the standard operating temperature


(10°C to 35°C), the system can operate continuously
in temperatures as low as 5°C and as high as 40°C.

42
Expanded operating temperature Specifications
For temperatures between 35°C and 40°C, de-rate
maximum allowable temperature by 1°C per 175 m above
950 m (1°F per 319 ft).

≤ 1% of annual operating hours –5°C to 45°C at 5% to 90% RH with 29°C dew point.

NOTE: Outside the standard operating temperature


(10°C to 35°C), the system can operate down to –5°C
or up to 45°C for a maximum of 1% of its annual
operating hours.
For temperatures between 40°C and 45°C,de-rate
maximum allowable temperature by 1°C per 125 m above
950 m (1°F per 228 ft).

NOTE: When operating in the expanded temperature range, system performance may be impacted.

NOTE: When operating in the expanded temperature range, ambient temperature warnings maybe
reported on the LCD panel and in the System Event Log.

Expanded operating temperature restrictions


• Do not perform a cold startup below 5°C.
• You must have six fans configured on your system.
• The operating temperature specified is for a maximum altitude of 3048 m (10,000 ft)
• Express Flash is not supported.
• GPU is not supported.
• 160 W workstation CPU is not supported.
• Internal TBU (Tape Backup Unit) is not supported.
• Two power supplies in redundant mode are required, but do not support PSU failure function.
• Non Dell qualified peripheral cards and/or peripheral cards greater than 25 W are not supported.
• PCIe SSD is not supported
• Eighteen 3.5 inch hard-drive configuration is not supported
• Fusion IO is not supported.

43
5
Initial system setup and configuration
Setting up your system
Complete the following steps to set up your system:

1. Unpack the system.


2. Install the system into the rack. For more information about installing the system into the rack, see
your system Rack Installation Placemat at Dell.com/poweredgemanuals.
3. Connect the peripherals to the system.
4. Connect the system to its electrical outlet.
5. Turn the system on by pressing the power button or by using iDRAC.
6. Turn on the attached peripherals.

iDRAC configuration
The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more
productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system
issues, helps them perform remote system management, and reduces the need for physical access to the
system.

Options to set up iDRAC IP address


You must configure the initial network settings based on your network infrastructure to enable the
communication to and from iDRAC. You can set up the IP address by using one of the following
interfaces:

Interfaces Document/Section
iDRAC Settings See Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/
utility idracmanuals

Dell Deployment See Dell Deployment Toolkit User’s Guide at Dell.com/openmanagemanuals


Toolkit

Dell Lifecycle See Dell Lifecycle Controller User’s Guide at Dell.com/idracmanuals


Controller

Chassis or Server See the LCD panel section


LCD panel

You must use the default iDRAC IP address 192.168.0.120 to configure the initial network settings,
including setting up DHCP or a static IP for iDRAC.

NOTE: To access iDRAC, ensure that you install the iDRAC port card or connect the network cable
to the Ethernet connector 1 on the system board.

44
NOTE: Ensure that you change the default user name and password after setting up the iDRAC IP
address.

Log in to iDRAC
You can log in to iDRAC as:

• iDRAC user
• Microsoft Active Directory user
• Lightweight Directory Access Protocol (LDAP) user

The default user name and password are root and calvin. You can also log in by using Single Sign-On
or Smart Card.

NOTE: You must have iDRAC credentials to log in to iDRAC.

For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote
Access Controller User's Guide at Dell.com/idracmanuals.

Options to install the operating system


If the system is shipped without an operating system, install the supported operating system by using one
of the following resources:
Table 27. Resources to install the operating system

Resources Location
Dell Systems Management Tools and Dell.com/operatingsystemmanuals
Documentation media

Dell Lifecycle Controller Dell.com/idracmanuals

Dell OpenManage Deployment Toolkit Dell.com/openmanagemanuals

Dell certified VMware ESXi Dell.com/virtualizationsolutions

Supported operating systems on Dell PowerEdge Dell.com/ossupport


systems

Installation and How-to videos for supported Supported Operating Systems for Dell PowerEdge
operating systems on Dell PowerEdge systems Systems

Downloading the drivers and firmware


Dell recommends that you download and install the latest BIOS, drivers, and systems management
firmware on your system.
Prerequisites
Ensure that you clear the web browser cache before downloading the drivers and firmware.
Steps
1. Go to Dell.com/support/drivers.
2. Under the Drivers & Downloads section, type the Service Tag of your system in the Service Tag or
Express Service Code box.

45
NOTE: If you do not have the Service Tag, select Detect My Product to allow the system to
automatically detect your Service Tag, or under General support, navigate to your product.
3. Click Drivers & Downloads.
The drivers that are applicable to your selection are displayed.
4. Download the drivers you need to a USB drive, CD, or DVD.

46
6
Pre-operating system management
applications
You can manage basic settings and features of a system without booting to the operating system by
using the system firmware.

Options to manage the pre-operating system


applications
Your system has the following options to manage the pre-operating system applications:

• System Setup
• Boot Manager
• Dell Lifecycle Controller
• Preboot Execution Environment (PXE)

Related Links
System Setup
Boot Manager
Dell Lifecycle Controller
PXE boot

System Setup
By using the System Setup screen, you can configure the BIOS settings, iDRAC settings, and device
settings of your system.
NOTE: Help text for the selected field is displayed in the graphical browser by default. To view the
help text in the text browser, press F1.
You can access system setup by using two methods:

• Standard graphical browser—The browser is enabled by default.


• Text browser—The browser is enabled by using Console Redirection.

Related Links
System Setup details
Viewing System Setup

47
Viewing System Setup
To view the System Setup screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.

Related Links
System Setup
System Setup details

System Setup details


The System Setup Main Menu screen details are explained as follows:

Option Description
System BIOS Enables you to configure BIOS settings.

iDRAC Settings Enables you to configure iDRAC settings.


The iDRAC settings utility is an interface to set up and configure the iDRAC
parameters by using UEFI (Unified Extensible Firmware Interface). You can enable
or disable various iDRAC parameters by using the iDRAC settings utility. For more
information about this utility, see Integrated Dell Remote Access Controller User’s
Guide at Dell.com/idracmanuals.

Device Settings Enables you to configure device settings.

Related Links
System BIOS Settings details
Device Settings

System BIOS
You can use the System BIOS screen to edit specific functions such as boot order, system password,
setup password, set the RAID mode, and enable or disable USB ports.
Related Links
System BIOS Settings details
Boot Settings
System Information
Memory Settings
Processor Settings
SATA Settings
Integrated Devices
Serial Communication
System Profile Settings
Miscellaneous Settings
iDRAC Settings utility

48
Device Settings
System Security Settings details
Viewing System BIOS

Viewing System BIOS


To view the System BIOS screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.

Related Links
System BIOS
System BIOS Settings details

System BIOS Settings details


The System BIOS Settings screen details are explained as follows:

Option Description
System Specifies information about the system such as the system model name, BIOS
Information version, and Service Tag.
Memory Settings Specifies information and options related to the installed memory.
Processor Settings Specifies information and options related to the processor such as speed and
cache size.
Boot Settings Specifies options to specify the boot mode (BIOS or UEFI). Enables you to modify
UEFI and BIOS boot settings.
Network Settings Specifies options to change the network settings.
Integrated Specifies options to manage integrated device controllers and ports and specify
Devices related features and options.
Serial Specifies options to manage the serial ports and specify related features and
Communication options.
System Profile Specifies options to change the processor power management settings, memory
Settings frequency, and so on.
System Security Specifies options to configure the system security settings, such as system
password, setup password, Trusted Platform Module (TPM) security. It also
manages the power and NMI buttons on the system.
Miscellaneous Specifies options to change the system date, time, and so on.
Settings

Related Links
System BIOS
Viewing System BIOS

49
Boot Settings
You can use the Boot Settings screen to set the boot mode to either BIOS or UEFI. It also enables you to
specify the boot order.
Related Links
Boot Settings details
System BIOS
Viewing Boot Settings
Choosing the system boot mode
Changing the boot order

Viewing Boot Settings


To view the Boot Settings screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Boot Settings.

Related Links
Boot Settings
Boot Settings details
Choosing the system boot mode
Changing the boot order

Boot Settings details


The Boot Settings screen details are explained as follows:

Option Description
Boot Mode Enables you to set the boot mode of the system.
CAUTION: Switching the boot mode may prevent the system from booting if
the operating system is not installed in the same boot mode.
If the operating system supports UEFI, you can set this option to UEFI. Setting this
field to BIOS allows compatibility with non-UEFI operating systems. This option is
set to BIOS by default.

NOTE: Setting this field to UEFI disables the BIOS Boot Settings menu. Setting
this field to BIOS disables the UEFI Boot Settings menu.

Boot Sequence Enables or disables the Boot Sequence Retry feature. If this option is set to Enabled
Retry and the system fails to boot, the system reattempts the boot sequence after 30
seconds. This option is set to Enabled by default.
Hard-Disk Failover Specifies the hard drive that is booted in the event of a hard drive failure. The
devices are selected in the Hard-Disk Drive Sequence on the Boot Option Setting
menu. When this option is set to Disabled, only the first hard drive in the list is
attempted to boot. When this option is set to Enabled, all hard drives are attempted

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Option Description
to boot in the order selected in the Hard-Disk Drive Sequence. This option is not
enabled for UEFI Boot Mode.
BIOS Boot Enables or disables BIOS boot options.
Settings
NOTE: This option is enabled only if the boot mode is BIOS.

UEFI Boot Settings Enables or disables UEFI Boot options. The Boot options include IPv4 PXE and IPv6
PXE. This option is set to IPv4 by default.
NOTE: This option is enabled only if the boot mode is UEFI.

Related Links
Boot Settings
Viewing Boot Settings
Choosing the system boot mode
Changing the boot order

Choosing the system boot mode


System Setup enables you to specify one of the following boot modes for installing your operating
system:

• BIOS boot mode (the default) is the standard BIOS-level boot interface.
• Unified Extensible Firmware Interface (UEFI) boot mode is an enhanced 64-bit boot interface. If you
have configured your system to boot to UEFI mode, it replaces the system BIOS.

1. From the System Setup Main Menu, click Boot Settings, and select Boot Mode.
2. Select the boot mode you want the system to boot into.
CAUTION: Switching the boot mode may prevent the system from booting if the operating
system is not installed in the same boot mode.
3. After the system boots in the specified boot mode, proceed to install your operating system from
that mode.

NOTE: Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS
and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot
mode.

NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport.

Related Links
Boot Settings
Boot Settings details
Viewing Boot Settings

Changing the boot order


You may have to change the boot order if you want to boot from a USB key or an optical drive. The
following instructions may vary if you have selected BIOS for Boot Mode.

1. On the System Setup Main Menu screen, click System BIOS → Boot Settings.
2. Click BIOS/UEFI Boot Settings → Boot Sequence.
3. Use the arrow keys to select a boot device, and use the plus (+) and minus (-) sign keys to move the
device down or up in the order.

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4. Click Exit, and then click Yes to save the settings on exit.

Related Links
Boot Settings
Boot Settings details
Viewing Boot Settings

System Security
You can use the System Security screen to perform specific functions such as setting the system
password, setup password and disabling the power button.
Related Links
System Security Settings details
Operating with a setup password enabled
System BIOS
Viewing System Security
Creating a system and setup password
Using your system password to secure your system
Deleting or changing system and setup password

Viewing System Security


To view the System Security screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Security.

Related Links
System Security
System Security Settings details

System Security Settings details


The System Security Settings screen details are explained as follows:

Option Description
Intel AES-NI Improves the speed of applications by performing encryption and decryption by
using the Advanced Encryption Standard Instruction Set (AES-NI). This option is set
to Enabled by default.
System Password Sets the system password. This option is set to Enabled by default and is read-only
if the password jumper is not installed in the system.
Setup Password Sets the setup password. This option is read-only if the password jumper is not
installed in the system.
Password Status Locks the system password. This option is set to Unlocked by default.
TPM Security
NOTE: The TPM menu is available only when the TPM module is installed.

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Option Description
Enables you to control the reporting mode of the TPM. The TPM Security option is
set to Off by default. You can only modify the TPM Status, TPM Activation, and Intel
TXT fields if the TPM Status field is set to either On with Pre-boot Measurements
or On without Pre-boot Measurements.
TPM Information Changes the operational state of the TPM. This option is set to No Change by
default.
TPM Status Specifies the TPM status.
TPM Command
CAUTION: Clearing the TPM results in the loss of all keys in the TPM. The
loss of TPM keys may affect booting to the operating system.
Clears all the contents of the TPM. The TPM Clear option is set to No by default.
Intel TXT Enables or disables the Intel Trusted Execution Technology (TXT) option. To enable
the Intel TXT option, virtualization technology and TPM Security must be enabled
with Pre-boot measurements. This option is set to Off by default.
Power Button Enables or disables the power button on the front of the system. This option is set
to Enabled by default.
NMI Button Enables or disables the NMI button on the front of the system. This option is set to
Disabled by default.
AC Power Sets how the system behaves after AC power is restored to the system. This option
Recovery is set to Last by default.
AC Power Sets the time delay for the system to power up after AC power is restored to the
Recovery Delay system. This option is set to Immediate by default.
User Defined Sets the User Defined Delay option when the User Defined option for AC Power
Delay (60s to Recovery Delay is selected.
240s)
UEFI Variable Provides varying degrees of securing UEFI variables. When set to Standard (the
Access default), UEFI variables are accessible in the operating system per the UEFI
specification. When set to Controlled, selected UEFI variables are protected in the
environment and new UEFI boot entries are forced to be at the end of the current
boot order.
Secure Boot Enables Secure Boot, where the BIOS authenticates each pre-boot image by using
the certificates in the Secure Boot Policy. Secure Boot is disabled by default.
Secure Boot When Secure Boot policy is set to Standard, the BIOS uses the system
Policy manufacturer’s key and certificates to authenticate pre-boot images. When Secure
Boot policy is set to Custom, the BIOS uses the user-defined key and certificates.
Secure Boot policy is set to Standard by default.
Secure Boot Specifies the list of certificates and hashes that secure boot uses to authenticate
Policy Summary images.

Related Links
System Security
Viewing System Security

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Secure Boot Custom Policy Settings
Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom.
Viewing Secure Boot Custom Policy Settings
To view the Secure Boot Custom Policy Settings screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Security.
5. On the System Security screen, click Secure Boot Custom Policy Settings.

Secure Boot Custom Policy Settings details


The Secure Boot Custom Policy Settings screen details are explained as follows:

Option Description
Platform Key Imports, exports, deletes, or restores the platform key (PK).

Key Exchange Key Enables you to import, export, delete, or restore entries in the Key Exchange Key
Database (KEK) Database.

Authorized Imports, exports, deletes, or restores entries in the Authorized Signature Database
Signature (db).
Database

Forbidden Imports, exports, deletes, or restores entries in the Forbidden Signature Database
Signature (dbx).
Database

System Information
You can use the System Information screen to view system properties such as Service Tag, system model
name, and the BIOS version.
Related Links
System Information details
System BIOS
Viewing System Information

Viewing System Information


To view the System Information screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Information.

54
Related Links
System Information

System Information details


The System Information screen details are explained as follows:

Option Description
System Model Specifies the system model name.
Name
System BIOS Specifies the BIOS version installed on the system.
Version
System Specifies the current version of the Management Engine firmware.
Management
Engine Version
System Service Specifies the system Service Tag.
Tag
System Specifies the name of the system manufacturer.
Manufacturer
System Specifies the contact information of the system manufacturer.
Manufacturer
Contact
Information
System CPLD Specifies the current version of the system complex programmable logic device
Version (CPLD) firmware.
UEFI Compliance Specifies the UEFI compliance level of the system firmware.
Version

Related Links
System Information
System Information details
Viewing System Information

Creating a system and setup password


Prerequisites
Ensure that the password jumper is enabled. The password jumper enables or disables the system
password and setup password features. For more information, see the System board jumper settings
section.

NOTE: If the password jumper setting is disabled, the existing system password and setup password
are deleted and you need not provide the system password to boot the system.
Steps
1. To enter System Setup, press F2 immediately after turning on or rebooting your system.
2. On the System Setup Main Menu screen, click System BIOS → System Security.
3. On the System Security screen, verify that Password Status is set to Unlocked.
4. In the System Password field, type your system password, and press Enter or Tab.
Use the following guidelines to assign the system password:
• A password can have up to 32 characters.

55
• The password can contain the numbers 0 through 9.
• Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`).

A message prompts you to reenter the system password.


5. Reenter the system password, and click OK.
6. In the Setup Password field, type your setup password and press Enter or Tab.
A message prompts you to reenter the setup password.
7. Reenter the setup password, and click OK.
8. Press Esc to return to the System BIOS screen. Press Esc again.
A message prompts you to save the changes.

NOTE: Password protection does not take effect until the system reboots.

Related Links
System board jumper settings
System Security Settings details
System Security

Using your system password to secure your system


If you have assigned a setup password, the system accepts your setup password as an alternate system
password.
Steps
1. Turn on or reboot your system.
2. Type the system password and press Enter.

Next steps
When Password Status is set to Locked, type the system password and press Enter when prompted at
reboot.

NOTE: If an incorrect system password is typed, the system displays a message and prompts you to
reenter your password. You have three attempts to type the correct password. After the third
unsuccessful attempt, the system displays an error message that the system has stopped
functioning and must be turned off. Even after you turn off and restart the system, the error
message is displayed until the correct password is entered.
Related Links
System Security

Deleting or changing system and setup password


Prerequisites
NOTE: You cannot delete or change an existing system or setup password if the Password Status is
set to Locked.
Steps
1. To enter System Setup, press F2 immediately after turning on or restarting your system.
2. On the System Setup Main Menu screen, click System BIOS → System Security.
3. On the System Security screen, ensure that Password Status is set to Unlocked.
4. In the System Password field, alter or delete the existing system password, and then press Enter or
Tab.
5. In the Setup Password field, alter or delete the existing setup password, and then press Enter or Tab.

56
If you change the system and setup password, a message prompts you to reenter the new password.
If you delete the system and setup password, a message prompts you to confirm the deletion.
6. Press Esc to return to the System BIOS screen. Press Esc again, and a message prompts you to save
the changes.

Related Links
System Security

Operating with a setup password enabled


If Setup Password is set to Enabled, type the correct setup password before modifying the system setup
options.

If you do not type the correct password in three attempts, the system displays the following message:
Invalid Password! Number of unsuccessful password attempts: <x> System Halted!
Must power down.

Even after you turn off and restart the system, the error message is displayed until the correct password is
typed. The following options are exceptions:

• If System Password is not set to Enabled and is not locked through the Password Status option, you
can assign a system password. For more information, see the System Security Settings screen section.
• You cannot disable or change an existing system password.

NOTE: You can use the password status option with the setup password option to protect the
system password from unauthorized changes.
Related Links
System Security

Memory Settings
You can use the Memory Settings screen to view all the memory settings and enable or disable specific
memory functions, such as system memory testing and node interleaving.
Related Links
Memory Settings details
System BIOS
Viewing Memory Settings

Viewing Memory Settings


To view the Memory Settings screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Memory Settings.

Related Links
Memory Settings
Memory Settings details

57
Memory Settings details
The Memory Settings screen details are explained as follows:

Option Description
System Memory Specifies the memory size in the system.
Size
System Memory Specifies the type of memory installed in the system.
Type
System Memory Specifies the system memory speed.
Speed
System Memory Specifies the system memory voltage.
Voltage
Video Memory Specifies the amount of video memory.
System Memory Specifies whether the system memory tests are run during system boot. Options
Testing are Enabled and Disabled. This option is set to Disabled by default.
Memory Specifies the memory operating mode. The options available are Optimizer Mode,
Operating Mode Advanced ECC Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode,
Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set
to Optimizer Mode by default.
NOTE: The Memory Operating Mode option can have different default and
available options based on the memory configuration of your system.
NOTE: The Dell Fault Resilient Mode option establishes an area of memory
that is fault resilient. This mode can be used by an operating system that
supports the feature to load critical applications or enables the operating
system kernel to maximize system availability.

Node Interleaving Specifies if Non-Uniform Memory architecture (NUMA) is supported. If this field is
set to Enabled, memory interleaving is supported if a symmetric memory
configuration is installed. If the field is set to Disabled, the system supports NUMA
(asymmetric) memory configurations. This option is set to Disabled by default.
Snoop Mode Specifies the Snoop Mode options. The Snoop Mode options available are Home
Snoop, Early Snoop, and Cluster on Die. This option is set to Early Snoop by
default. This field is available only when the Node Interleaving is set to Disabled.

Related Links
Memory Settings
Viewing Memory Settings

Processor Settings
You can use the Processor Settings screen to view the processor settings, and perform specific functions
such as enabling virtualization technology, hardware prefetcher, and logical processor idling.
Related Links
Processor Settings details
System BIOS
Viewing Processor Settings

58
Viewing Processor Settings
To view the Processor Settings screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Processor Settings.

Related Links
Processor Settings
Processor Settings details

Processor Settings details


The Processor Settings screen details are explained as follows:

Option Description
Logical Processor Enables or disables the logical processors and displays the number of logical
processors. If this option is set to Enabled, the BIOS displays all the logical
processors. If this option is set to Disabled, the BIOS displays only one logical
processor per core. This option is set to Enabled by default.
QPI Speed Enables you to control QuickPath Interconnect data rate settings.
Alternate RTID Modifies Requestor Transaction IDs, which are QPI resources. This option is set to
(Requestor Disabled by default.
Transaction ID)
NOTE: Enabling this option may negatively impact the overall system
Setting
performance.

Virtualization Enables or disables the additional hardware capabilities provided for virtualization.
Technology This option is set to Enabled by default.
Address Defines the Address Translation Cache (ATC) for devices to cache the DMA
Translation transactions. This option provides an interface between CPU and DMA Memory
Service (ATS) Management to a chipset's Address Translation and Protection Table to translate
DMA addresses to host addresses. This option is set to Enabled by default.
Adjacent Cache Optimizes the system for applications that need high utilization of sequential
Line Prefetch memory access. This option is set to Enabled by default. You can disable this
option for applications that need high utilization of random memory access.
Hardware Enables or disables the hardware prefetcher. This option is set to Enabled by
Prefetcher default.
DCU Streamer Enables or disables the Data Cache Unit (DCU) streamer prefetcher. This option is
Prefetcher set to Enabled by default.
DCU IP Prefetcher Enables or disables the Data Cache Unit (DCU) IP prefetcher. This option is set to
Enabled by default.
Execute Disable Enables you to run the disable memory protection technology. This option is set to
Enabled by default.

59
Option Description
Logical Processor Enables you to improve the energy efficiency of a system. It uses the operating
Idling system core parking algorithm and parks some of the logical processors in the
system which in turn allows the corresponding processor cores to transition into a
lower power idle state. This option can only be enabled if the operating system
supports it. It is set to Disabled by default.
Configurable TDP Enables you to reconfigure the processor Thermal Design Power (TDP) levels
during POST based on the power and thermal delivery capabilities of the system.
TDP verifies the maximum heat the cooling system is needed to dissipate. This
option is set to Nominal by default.
NOTE: This option is only available on certain stock keeping units (SKUs) of the
processors.

X2Apic Mode Enables or disables the X2Apic mode.


Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set
Turbo to Performance.
NOTE: Depending on the number of installed CPUs, there may be up to four
processor listings.

Number of Cores Controls the number of enabled cores in each processor. This option is set to All
per Processor by default.
Processor 64-bit Specifies if the processor(s) support 64-bit extensions.
Support
Processor Core Specifies the maximum core frequency of the processor.
Speed
Processor 1
NOTE: Depending on the number of CPUs, there may be up to four
processors listed.
The following settings are displayed for each processor installed in the system:

Option Description
Family-Model- Specifies the family, model, and stepping of the processor
Stepping as defined by Intel.
Brand Specifies the brand name.
Level 2 Cache Specifies the total L2 cache.
Level 3 Cache Specifies the total L3 cache.
Number of Cores Specifies the number of cores per processor.

Related Links
Processor Settings
Viewing Processor Settings

SATA Settings
You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on
your system.
Related Links

60
SATA Settings details
System BIOS
Viewing SATA Settings

Viewing SATA Settings


To view the SATA Settings screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click SATA Settings.

Related Links
SATA Settings
SATA Settings details

SATA Settings details


The SATA Settings screen details are explained as follows:

Option Description
Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes.
This option is set to AHCI by default.
Security Freeze Sends Security Freeze Lock command to the Embedded SATA drives during POST.
Lock This option is applicable only for ATA and AHCI modes.
Write Cache Enables or disables the command for Embedded SATA drives during POST.
Port A Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.

Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.

Port B Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.

Option Description
Model Specifies the drive model of the selected device.

61
Option Description
Option Description
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.

Port C Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.

Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.

Port D Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.

Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.

Port E Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.

Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.

62
Option Description
Port F Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.

Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.

Port G Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.

Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.

Port H Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.

Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.

Port I Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.

Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.

63
Option Description
Option Description
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.

Port J Sets the drive type of the selected device. For Embedded SATA settings in ATA
mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS
support.
For AHCI or RAID mode, BIOS support is always enabled.

Option Description
Model Specifies the drive model of the selected device.
Drive Type Specifies the type of drive attached to the SATA port.
Capacity Specifies the total capacity of the hard drive. This field is
undefined for removable media devices such as optical
drives.

Related Links
SATA Settings
Viewing SATA Settings

Integrated Devices
You can use the Integrated Devices screen to view and configure the settings of all integrated devices
including the video controller, integrated RAID controller, and the USB ports.
Related Links
Integrated Devices details
System BIOS
Viewing Integrated Devices

Viewing Integrated Devices


To view the Integrated Devices screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Integrated Devices.

Related Links
Integrated Devices
Integrated Devices details

Integrated Devices details


The Integrated Devices screen details are explained as follows:

64
Option Description
USB 3.0 Setting Enables or disables the USB 3.0 support. Enable this option only if your operating
system supports USB 3.0. If you disable this option, devices operate at USB 2.0
speed. USB 3.0 is enabled by default.
User Accessible Enables or disables the USB ports. Selecting Only Back Ports On disables the front
USB Ports USB ports, selecting All Ports Off disables all USB ports. The USB keyboard and
mouse operate during boot process in certain operating systems. After the boot
process is complete, the USB keyboard and mouse do not work if the ports are
disabled.
NOTE: Selecting Only Back Ports On and All Ports Off disables the USB
management port and also restricts access to iDRAC features.

Internal USB Port Enables or disables the internal USB port. This option is set to Enabled by default.
Integrated RAID Enables or disables the integrated RAID controller. This option is set to Enabled by
Controller default.
Integrated Enables or disables the integrated network card.
Network Card 1
Embedded NIC1
NOTE: The Embedded NIC1 and NIC2 options are only available on systems
and NIC2
that do not have Integrated Network Card 1.
Enables or disables the Embedded NIC1 and NIC2 options. If set to Disabled, the
NIC may still be available for shared network access by the embedded
management controller. The embedded NIC1 and NIC2 options are only available
on systems that do not have Network Daughter Cards (NDCs). The Embedded NIC1
and NIC2 option is mutually exclusive with the Integrated Network Card 1 option.
Configure the Embedded NIC1 and NIC2 option by using the NIC management
utilities of the system.
I/OAT DMA Engine Enables or disables the I/OAT option. Enable only if the hardware and software
support the feature.
Embedded Video Enables or disables the Embedded Video Controller option. This option is set to
Controller Enabled by default.
Current State of Displays the current state of the embedded video controller. The Current State of
Embedded Video Embedded Video Controller option is a read-only field. If the Embedded Video
Controller Controller is the only display capability in the system (that is, no add-in graphics
card is installed), then the Embedded Video Controller is automatically used as the
primary display even if the Embedded Video Controller setting is set to Disabled.
SR-IOV Global Enables or disables the BIOS configuration of Single Root I/O Virtualization (SR-
Enable IOV) devices. This option is set to Disabled by default.
OS Watchdog If your system stops responding, this watchdog timer aids in the recovery of your
Timer operating system. When this option is set to Enabled, the operating system
initializes the timer. When this option is set to Disabled (the default), the timer does
not have any effect on the system.
Memory Mapped Enables or disables the support for PCIe devices that need large amounts of
I/O above 4 GB memory. This option is set to Enabled by default.
Slot Disablement Enables or disables the available PCIe slots on your system. The slot disablement
feature controls the configuration of PCIe cards installed in the specified slot. Slots
must be disabled only when the installed peripheral card prevents booting into the

65
Option Description
operating system or causes delays in system startup. If the slot is disabled, both the
Option ROM and UEFI drivers are disabled.

Related Links
Integrated Devices
Viewing Integrated Devices

Serial Communication
You can use the Serial Communication screen to view the properties of the serial communication port.
Related Links
Serial Communication details
System BIOS
Viewing Serial Communication

Viewing Serial Communication


To view the Serial Communication screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Serial Communication.

Related Links
Serial Communication
Serial Communication details

Serial Communication details


The Serial Communication screen details are explained as follows:

Option Description
Serial Selects serial communication devices (Serial Device 1 and Serial Device 2) in BIOS.
Communication BIOS console redirection can also be enabled and the port address can be
specified. This option is set to Auto by default.

Serial Port Enables you to set the port address for serial devices. This option is set to Serial
Address Device 1=COM2, Serial Device 2=COM1 by default.
NOTE: You can use only Serial Device 2 for the Serial Over LAN (SOL) feature.
To use console redirection by SOL, configure the same port address for
console redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting
saved in iDRAC. The serial MUX setting can independently be changed in
iDRAC. Loading the BIOS default settings from within the BIOS setup utility
may not always revert the serial MUX setting to the default setting of Serial
Device 1.

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Option Description
External Serial Enables you to associate the External Serial Connector to Serial Device 1, Serial
Connector Device 2, or the Remote Access Device by using this option.
NOTE: Only Serial Device 2 can be used for Serial Over LAN (SOL). To use
console redirection by SOL, configure the same port address for console
redirection and the serial device.
NOTE: Every time the system boots, the BIOS syncs the serial MUX setting
saved in iDRAC. The serial MUX setting can independently be changed in
iDRAC. Loading the BIOS default settings from within the BIOS setup utility
may not always revert this setting to the default setting of Serial Device 1.

Failsafe Baud Rate Specifies the failsafe baud rate for console redirection. The BIOS attempts to
determine the baud rate automatically. This failsafe baud rate is used only if the
attempt fails, and the value must not be changed. This option is set to 115200 by
default.
Remote Terminal Sets the remote console terminal type. This option is set to VT 100/VT 220 by
Type default.
Redirection After Enables or disables the BIOS console redirection when the operating system is
Boot loaded. This option is set to Enabled by default.

Related Links
Serial Communication
Viewing Serial Communication

System Profile Settings


You can use the System Profile Settings screen to enable specific system performance settings such as
power management.
Related Links
System Profile Settings details
System BIOS
Viewing System Profile Settings

Viewing System Profile Settings


To view the System Profile Settings screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click System Profile Settings.

Related Links
System Profile Settings
System Profile Settings details

System Profile Settings details


The System Profile Settings screen details are explained as follows:

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Option Description
System Profile Sets the system profile. If you set the System Profile option to a mode other than
Custom, the BIOS automatically sets the rest of the options. You can only change
the rest of the options if the mode is set to Custom. This option is set to
Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power
Controller.
NOTE: All the parameters on the system profile setting screen are available
only when the System Profile option is set to Custom.

CPU Power Sets the CPU power management. This option is set to System DBPM (DAPC) by
Management default. DBPM is Demand-Based Power Management.
Memory Sets the speed of the system memory. You can select Maximum Performance,
Frequency Maximum Reliability, or a specific speed.
Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option
is set to Enabled by default.
Energy Efficient Enables or disables the Energy Efficient Turbo option.
Turbo Energy Efficient Turbo (EET) is a mode of operation where a processor’s core
frequency is adjusted to be within the turbo range based on workload.

C1E Enables or disables the processor to switch to a minimum performance state when
it is idle. This option is set to Enabled by default.
C States Enables or disables the processor to operate in all available power states. This
option is set to Enabled by default.
Collaborative CPU Enables or disables the CPU power management option. When set to Enabled, the
Performance CPU power management is controlled by the OS DBPM and the System DBPM
Control (DAPC). This option is set to Disabled by default.
Memory Patrol Sets the memory patrol scrub frequency. This option is set to Standard by default.
Scrub
Memory Refresh Sets the memory refresh rate to either 1x or 2x. This option is set to 1x by default.
Rate
Uncore Frequency Enables you to select the Processor Uncore Frequency option.
Dynamic mode enables the processor to optimize power resources across the
cores and uncore during runtime. The optimization of the uncore frequency to
either save power or optimize performance is influenced by the setting of the
Energy Efficiency Policy option.

Energy Efficient Enables you to select the Energy Efficient Policy option.
Policy The CPU uses the setting to manipulate the internal behavior of the processor and
determines whether to target higher performance or better power savings.

Number of Turbo
NOTE: If there are two processors installed in the system, you see an entry for
Boot Enabled
Number of Turbo Boost Enabled Cores for Processor 2.
Cores for
Processor 1 Controls the number of turbo boost enabled cores for processor 1. The maximum
number of cores is enabled by default.

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Option Description
Monitor/Mwait Enables the Monitor/Mwait instructions in the processor. This option is set to
Enabled for all system profiles, except Custom by default.
NOTE: This option can be disabled only if the C States option in the Custom
mode is set to disabled.
NOTE: When C States is set to Enabled in the Custom mode, changing the
Monitor/Mwait setting does not impact the system power or performance.

Related Links
System Profile Settings
Viewing System Profile Settings

Miscellaneous Settings
You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset
tag and changing the system date and time.
Related Links
Miscellaneous Settings details
System BIOS
Viewing Miscellaneous Settings

Viewing Miscellaneous Settings


To view the Miscellaneous Settings screen, perform the following steps:

1. Turn on, or restart your system.


2. Press F2 immediately after you see the following message:
F2 = System Setup

NOTE: If your operating system begins to load before you press F2, wait for the system to finish
booting, and then restart your system and try again.
3. On the System Setup Main Menu screen, click System BIOS.
4. On the System BIOS screen, click Miscellaneous Settings.

Related Links
Miscellaneous Settings
Miscellaneous Settings details

Miscellaneous Settings details


The Miscellaneous Settings screen details are explained as follows:

Option Description
System Time Enables you to set the time on the system.
System Date Enables you to set the date on the system.
Asset Tag Specifies the asset tag and enables you to modify it for security and tracking
purposes.
Keyboard Enables you to set whether the system boots with the NumLock enabled or
NumLock disabled. This option is set to On by default.
NOTE: This option does not apply to 84-key keyboards.

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Option Description
F1/F2 Prompt on Enables or disables the F1/F2 prompt on error. This option is set to Enabled by
Error default. The F1/F2 prompt also includes keyboard errors.
Load Legacy Enables you to determine whether the system BIOS loads the legacy video (INT
Video Option 10H) option ROM from the video controller. Selecting Enabled in the operating
ROM system does not support UEFI video output standards. This field is available only for
UEFI boot mode. You cannot set the option to Enabled if UEFI Secure Boot mode
is enabled.
In-System Enables or disables In-System Characterization. This option is set to Disabled by
Characterization default. The two other options are Enabled and Enabled - No Reboot.
NOTE: The default setting for In-System Characterization is subject to change
in future BIOS releases.
When enabled, In-System Characterization (ISC) executes during POST upon
detecting relevant change(s) in system configuration to optimize system power and
performance. ISC takes about 20 seconds to execute, and system reset is needed
for ISC results to be applied. The Enabled - No Reboot option executes ISC and
continues without applying ISC results until the next time system reset occurs. The
Enabled option executes ISC and forces an immediate system reset so that ISC
results can be applied. It takes the system longer to be ready due to the forced
system reset. When disabled, ISC does not execute.

Related Links
Miscellaneous Settings
Viewing Miscellaneous Settings

iDRAC Settings utility


The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI. You
can enable or disable various iDRAC parameters by using the iDRAC settings utility.

NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise
License upgrade.

For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide
at Dell.com/idracmanuals.
Related Links
Device Settings
System BIOS
Entering the iDRAC Settings utility
Changing the thermal settings

Entering the iDRAC Settings utility


1. Turn on or restart the managed system.
2. Press F2 during Power-on Self-test (POST).
3. On the System Setup Main Menu page, click iDRAC Settings.
The iDRAC Settings screen is displayed.

Related Links
iDRAC Settings utility

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Changing the thermal settings
The iDRAC settings utility enables you to select and customize the thermal control settings for your
system.

1. Click iDRAC Settings → Thermal.


2. Under SYSTEM THERMAL PROFILE → Thermal Profile, select one of the following options:

• Default Thermal Profile Settings


• Maximum Performance (Performance Optimized)
• Minimum Power (Performance per Watt Optimized)
3. Under USER COOLING OPTIONS, set the Fan Speed Offset, Minimum Fan Speed, and Custom
Minimum Fan Speed.
4. Click Back → Finish → Yes.

Related Links
iDRAC Settings utility

Device Settings
Device Settings enables you to configure device parameters.
Related Links
System BIOS

Dell Lifecycle Controller


Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including
system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the
iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI)
applications.
Related Links
Embedded system management

Embedded system management


The Dell Lifecycle Controller provides advanced embedded systems management throughout the
system’s lifecycle. The Dell Lifecycle Controller can be started during the boot sequence and can
function independently of the operating system.

NOTE: Certain platform configurations may not support the full set of features provided by the Dell
Lifecycle Controller.

For more information about setting up the Dell Lifecycle Controller, configuring hardware and firmware,
and deploying the operating system, see the Dell Lifecycle Controller documentation at Dell.com/
idracmanuals.

Related Links
Dell Lifecycle Controller

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Boot Manager
The Boot Manager screen enables you to select boot options and diagnostic utilities.
Related Links
Boot Manager main menu
System BIOS
Viewing Boot Manager

Viewing Boot Manager


To enter Boot Manager:

1. Turn on, or restart your system.


2. Press F11 when you see the following message:
F11 = Boot Manager

If your operating system begins to load before you press F11, allow the system to complete the
booting, and then restart your system and try again.

Related Links
Boot Manager
Boot Manager main menu

Boot Manager main menu


Menu item Description
Continue Normal The system attempts to boot to devices starting with the first item in the boot
Boot order. If the boot attempt fails, the system continues with the next item in the boot
order until the boot is successful or no more boot options are found.
One-shot Boot Enables you to access boot menu, where you can select a one-time boot device to
Menu boot from.
Launch System Enables you to access System Setup.
Setup
Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program.
Controller
System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI
shell.

Related Links
Boot Manager
Viewing Boot Manager

One-shot BIOS boot menu


One-shot BIOS boot menu enables you to select a one-shot boot device to boot from the following
options:

• Launch Diagnostics
• BIOS Update File Explorer

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• Reboot System

Related Links
Boot Manager

System Utilities
System Utilities contains the following utilities that can be launched:

• Launch Diagnostics
• BIOS Update File Explorer
• Reboot System

Related Links
Boot Manager

PXE boot
The Preboot Execution Environment (PXE) is an industry standard client or interface that allows
networked computers that are not yet loaded with an operating system to be configured and booted
remotely by an administrator.

73
7
Installing and removing system
components
This section provides information about installing and removing the system components.

Safety instructions
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.

CAUTION: Do not attempt to convert your system into a rack unless authorized by Dell. Only
customers certified by Dell for tower to rack conversion can convert a tower system into a rack
system.

NOTE: For specific caution statements and procedures, see the rack installation documentation for
your system at Dell.com/poweredgemanuals. For complete safety and regulatory information, see
the safety instructions that shipped with your system.

Observe the following precautions for stability and safety of the system in rack mode:

• Before installing your equipment in a rack, install the front and side rack stabilizers. Failure to install
the stabilizers can cause the rack to tip over.
• Always load from bottom up, and load the heaviest items first.
• Do not overload the AC power supply branch circuit that provides power to the rack.

Before working inside your system


Prerequisites
Follow the safety guidelines listed in the Safety instructions section.
Steps
1. Turn off the system, including any attached peripherals.
2. Disconnect the system from the electrical outlet and disconnect the peripherals.
3. If installed, remove the front bezel.
4. If applicable, remove the system from the rack.
For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals.
5. Lay the system on its side.
6. Remove the system cover.

Related Links
Safety instructions

74
Removing the system cover
Removing the optional front bezel

After working inside your system


Prerequisites
Follow the safety guidelines listed in the Safety instructions section.
Steps
1. Install the system cover.
2. Place the system upright on its feet on a flat, stable surface.
3. If applicable, install the system into the rack.
For more information, see the Rack Installation placemat at Dell.com/poweredgemanuals.
4. If removed, install the optional front bezel.
5. Reconnect the peripherals and connect the system to the electrical outlet.
6. Turn on the system, including any attached peripherals.

Related Links
Installing the system cover
Installing the optional front bezel

Recommended tools
You need the following tools to perform the removal and installation procedures:

• Key to the bezel lock. This is needed only if your system includes a bezel.
• Phillips #2 screwdriver
• Wrist grounding strap

You need the following tools to assemble the cables for a DC power supply unit.

• AMP 90871-1 hand-crimping tool or equivalent


• Tyco Electronics 58433-3 or equivalent
• Wire-stripper pliers to remove insulation from size 10 AWG solid or stranded, insulated copper wire
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

Front bezel (optional)


The front bezel is attached to the front side of the server and prevents accidents while removing the hard
drive or when pressing the reset or power button. The front bezel can also be locked for additional
security.

Removing the optional front bezel


1. Unlock the bezel by using the bezel keys.
NOTE: There are two bezel keys attached to the back of the bezel.
2. Press the release latch at the top of the bezel.
3. Pull the top end of the bezel away from the system.

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4. Remove the bezel by unhooking the bezel tabs from the slots at the bottom of the system.
5. Unhook the bezel tabs from the slots at the bottom of the system board, and pull the bezel away
from the system.

Figure 15. Removing the front bezel

1. bezel key 2. bezel

3. release latch 4. system

Related Links
Installing the optional front bezel

Installing the optional front bezel


1. Locate and remove the bezel keys.
NOTE: There are two bezel keys attached to the back of the bezel.
2. Insert the bezel tabs into the bezel tab slots in the chassis.
3. Press the release latch, and push the bezel toward the system until the bezel locks into place.
4. Lock the bezel by using the key.

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Figure 16. Installing the front bezel

1. bezel key 2. bezel


3. system

Related Links
Removing the optional front bezel

System feet
The system feet provide stability to the system in the tower mode.

Removing the system feet


Prerequisites
NOTE: It is recommended that you remove the system feet only when you are converting the
system from the tower mode to the rack mode, or when you are replacing the system feet with the
wheel assembly.

1. Follow the safety guidelines listed in the safety instructions section.


2. Keep the Phillips #2 screwdriver ready.
3. Rotate the system feet inward.
4. Place the system on its side on a flat, stable surface.

Steps
Remove the screws that secure the system feet to the base of the tower.

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Figure 17. Removing and installing the system feet

1. tab slot (12) 2. screw hole (4)


3. tab (12) 4. base of the tower
5. system feet (4) 6. screw (4)

Related Links
Safety instructions
Installing the system feet

Installing the system feet


Prerequisites
CAUTION: Installing the feet on a stand-alone tower system is necessary to provide a stable
foundation for the system. Failure to install the feet poses the risk of having the system tip over,
possibly causing bodily injury or damage to the system.

1. Follow the safety guidelines listed in the safety instructions section.


2. Keep the Phillips #2 screwdriver ready.
3. Place the system on its side on a flat, stable surface.

Steps
1. Align the three tabs on the system feet with the three slots on the base of the chassis.
2. Secure the system feet to the base of the chassis by using the screws.

Next steps
Place the system upright on a flat, stable surface, and turn the system feet outward.
Related Links
Safety instructions

78
Removing the system feet

Caster wheels (optional)—tower mode


Caster wheels provide mobility to the system in the tower mode.
The caster wheel assembly consists of:

• Caster wheel units (front and back)


• Two screws for the caster wheel units

Removing caster wheels


Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.


2. Keep the Phillips #2 screwdriver ready.
3. Place the system on a flat, stable surface with the wheels extending beyond the edge of the surface.

Steps
1. Remove the screw that secures the front wheel unit to the base of the chassis.
2. Offset the front wheel unit slightly to the back of the system to release the retention hooks, and pull
out the front wheel unit.
3. Remove the screw that secures the back wheel unit to the base of the chassis.
4. Offset the back wheel unit slightly to the front of the system to release the retention hooks, and pull
out the back wheel unit.

79
Figure 18. Removing caster wheels

1. slots on base of the tower (4) 2. wheel assembly unit (2)


3. screw (2) 4. screw for support unit (2)

5. support unit

Related Links
Safety instructions
Installing caster wheels

Installing caster wheels


Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.


2. Keep the Phillips #2 screwdriver ready.
3. Place the system on its side on a flat, stable surface with the base of the system extending off the
edge of the surface.
4. If installed, remove the system feet. For more information, see the Removing system feet section.

80
Steps
1. Align the two retention hooks on the back wheel unit with the two slots on the base of the chassis,
and insert the hooks into the slots.
2. Offset the back wheel slightly to the back of the system and secure the unit in place by using a single
screw.
3. Align the two retention hooks on the front wheel with the two slots on the base of the chassis, and
insert the hooks into the slots.
4. Offset the front wheel slightly to the front and secure the unit in place by using a screw.

Figure 19. Installing caster wheels

1. slots on base of the tower (4) 2. wheel assembly unit (2)


3. screw (2) 4. screw for support unit (2)
5. support unit

Related Links
Safety instructions
Removing the system feet
Removing caster wheels

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System cover
The system cover protects the components inside the system and helps in maintaining air flow inside the
system. Removing the system cover actuates the intrusion switch which aids in maintaining system
security.

Removing the system cover


Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.


2. Turn off the system and any attached peripherals.
3. Disconnect the system from the electrical outlet and peripherals.
4. If installed, remove the front bezel.
5. Place the system on a flat, stable surface.

Steps
1. Turn the latch release lock to the unlocked position.
2. Press the cover release latch and remove the system cover.

Figure 20. Removing the system cover

1. system 2. system cover


3. cover release latch 4. cover release latch lock

Next steps

1. Install the system cover.


2. Place the system upright on its feet on a flat and stable surface.

82
3. Reconnect the peripherals and connect the system to the electrical outlet.
4. Turn the system on, including any attached peripherals.

Related Links
Safety instructions
Installing the system cover

Installing the system cover


Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.


2. Ensure that all internal cables are connected and placed out of the way and no tools or extra parts
are left inside the system.

Steps
1. Align the slots on the system cover with the tabs on the chassis.
2. Press the cover release latch, and push the cover toward the chassis until the latch locks into place.
3. Rotate the latch release lock clockwise to the locked position.

Figure 21. Installing the system cover

1. system 2. system cover


3. cover release latch 4. cover release latch lock

Next steps

1. Place the system upright on its feet on a flat and stable surface.
2. If removed, install the bezel.
3. Reconnect the peripherals and connect the system to the electrical outlet.

83
4. Turn on the system, including any attached peripherals.

Related Links
Safety instructions
Removing the system cover

Inside the system


CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

Figure 22. Inside the system

1. cooling fan in the cooling fan assembly 2. expansion card holder


(optional)
3. guide to align the cooling shroud 4. DIMM slots (6)
5. processor 2 6. system-board holder
7. expansion card holder 8. DIMM slots (6)

84
9. cooling fan in the cooling shroud (2) 10. DIMM slots (6)
11. expansion card holder 12. processor 1
13. DIMM slots (6) 14. expansion card holder
15. hard-drive backplane

Cooling shroud
The cooling shroud has aerodynamically placed openings that direct the airflow across the entire system.
The airflow passes through all the critical parts of the system, where the vacuum pulls air across the
entire surface area of the heat sink, thus allowing increased cooling.

Removing the cooling shroud


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Never operate your system with the cooling shroud removed. The system may get
overheated quickly, resulting in shutdown of the system and loss of data.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. If required, remove the two cooling fans. For more information, see the Removing a cooling fan
section.

Steps
Pull the cooling shroud release tab, and holding the touch points at the center of the cooling shroud,
lift the shroud from the system.

85
Figure 23. Removing the cooling shroud

1. touch point (2) 2. cooling shroud release tab

Next steps

1. Install the cooling shroud.


2. Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions
Installing the cooling shroud
Before working inside your system
Removing the optional cooling fan assembly

Installing the cooling shroud


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. If applicable, route the cables inside the system along the chassis wall and secure the cables by using
the cable-securing bracket.

Steps
1. Align the tabs on the cooling shroud with the securing slots on the chassis.
2. Lower the cooling shroud into the chassis until it is firmly seated.
3. If removed, install the cooling fans in the cooling shroud.

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Figure 24. Installing the cooling shroud

1. touch point (2) 2. cooling shroud release tab

Next steps

1. Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions
Removing the cooling shroud
Before working inside your system

Cooling fans
There are two cooling fans on the cooling shroud and an optional cooling fan assembly that houses four
cooling fans on your system.

NOTE: Each fan is listed in the system’s management software, referenced by the respective fan
number. If there is a problem with a particular fan, you can easily identify and replace the proper fan
by noting the fan numbers on the cooling fan assembly.

Removing a cooling fan


Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.

WARNING: Opening or removing the system cover when the system is on may expose you to a
risk of electric shock. Exercise utmost care while removing or installing cooling fans.

87
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: The cooling fans are hot-swappable. To maintain proper cooling while the system is
on, replace only one fan at a time.
CAUTION: Do not operate the system with the cover removed for a duration exceeding five
minutes.
NOTE: The procedure for removing an individual fan from the cooling-fan assembly and the
cooling shroud is identical.
Steps
Press the fan release tab and lift the cooling fan out of the cooling-fan assembly.

Figure 25. Removing a cooling fan from the cooling-fan assembly

1. cooling-fan assembly 2. fan release tab

3. cooling fan

Related Links
Safety instructions
Before working inside your system
Installing a cooling fan
After working inside your system

88
Installing a cooling fan
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: The procedure for installing an individual fan in the cooling-fan assembly and the cooling
shroud is identical.
Follow the safety guidelines listed in the safety instructions section.

Steps
1. Align the cooling fan connector with the connector on the system board.
2. Slide the cooling fan into the securing slot until the tab locks into place.

Figure 26. Installing a cooling fan into the cooling-fan assembly

Next steps
1. cooling-fan assembly
2. fan release tab
3. cooling fan
4. cooling fan connector on the system board
Related Links
Safety instructions

89
After working inside your system

Cooling-fan assembly (optional)


The cooling fan assembly is an essential part of a server’s cooling system. It ensures that the key
components of the server such as the processors, hard drives, and memory get adequate air circulation
to keep them cool. A failure in the server’s cooling system can result in the server overheating and may
lead to damage.

Removing the optional cooling fan assembly


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.

Steps
1. Unlock the cooling fan assembly from the chassis by lifting the release levers up.
2. Lift the cooling fan assembly out of the chassis.

Figure 27. Removing the cooling fan assembly

1. cooling fan assembly 2. cooling fan (4)


3. release lever (2)

Related Links

90
Safety instructions
Before working inside your system
Installing the optional cooling fan assembly

Installing the optional cooling fan assembly


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Ensure that the cables are correctly installed and retained by cable retention bracket
before installing the cooling-fan assembly. Incorrectly installed cables may get damaged.
Follow the safety guidelines listed in the safety instructions section.

Steps
1. Align the slots on the cooling fan assembly with the guide pins on the chassis side walls.
2. Slide the cooling fan assembly into the chassis.
3. Lock the cooling fan assembly into the chassis by pressing the release levers down.

Next steps
Follow the procedure listed in the After working inside your system section.

Figure 28. Installing the cooling fan assembly

1. cooling-fan assembly 2. cooling fan (4)


3. release lever (2) 4. slot (6)

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5. guide pin (6)
Related Links
Safety instructions
Removing the optional cooling fan assembly
After working inside your system

System memory
The system supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). System
memory holds the instructions that are executed by the processor.
NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

Memory bus operating frequency can be 1866 MT/s, 2133 MT/s, or 2400 MT/s depending on the
following factors:

• DIMM type (RDIMM or LRDIMM)


• Number of DIMMs populated per channel
• System profile selected (for example, Performance Optimized, Custom, or Dense Configuration
Optimized)
• Maximum supported DIMM frequency of the processors
Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each
12-socket set is organized into four channels. In each channel, the release tabs of the first socket are
marked white, the second socket black, and the third socket green.

Figure 29. Memory socket locations

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Memory channels are organized as follows:

Table 28. Memory channels

Process Channel 0 Channel 1 Channel 2 Channel 3


or
Process Slots A1, A5, and A9 Slots A2, A6, and A10 Slots A3, A7, and A11 Slots A4, A8, and A12
or 1

Process Slots B1, B5, and B9 Slots B2, B6, and B10 Slots B3, B7, and B11 Slots B4, B8, and B12
or 2

The following table shows the memory populations and operating frequencies for the supported
configurations:

Table 29. Memory population

DIMM DIMMs Operating Maximum DIMM Rank/


Type Populated/ Voltage Frequency (in MT/s) Channel
Channel
RDIMM 1 2400, 2133, 1866 Dual rank or single rank

2 1.2 V 2400, 2133, 1866 Dual rank or single rank

3 1866 Dual rank or single rank

LRDIMM 1 2400, 2133, 1866 Quad rank

2 1.2 V 2400, 2133, 1866 Quad rank

3 2133, 1866 Quad rank

General memory module installation guidelines


NOTE: Memory configurations that fail to observe these guidelines can prevent your system from
booting, stop responding during memory configuration, or operating with reduced memory.

The system supports Flexible Memory Configuration, enabling the system to be configured and run in any
valid chipset architectural configuration. The following are the recommended guidelines for installing
memory modules:

• RDIMMs and LRDIMMs must not be mixed.


• x4 and x8 DRAM based memory modules can be mixed. For more information, see the Mode-specific
guidelines section.
• Up to three dual- or single-rank RDIMMs can be populated per channel.
• Up to three LRDIMMs can be populated per channel regardless of rank count.
• If memory modules with different speeds are installed, they will operate at the speed of the slowest
installed memory module(s) or slower depending on system DIMM configuration.
• Populate memory module sockets only if a processor is installed. For single-processor systems,
sockets A1 to A12 are available. For dual-processor systems, sockets A1 to A12 and sockets B1 to B12
are available.
• Populate all the sockets with white release tabs first, followed by the black release tabs, and then the
green release tabs.
• When mixing memory modules with different capacities, populate the sockets with memory modules
with highest capacity first. For example, if you want to mix 4 GB and 8 GB memory modules, populate

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8 GB memory modules in the sockets with white release tabs and 4 GB memory modules in the
sockets with black release tabs.
• In a dual-processor configuration, the memory configuration for each processor should be identical.
For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and
so on.
• Memory modules of different capacities can be mixed provided other memory population rules are
followed (for example, 4 GB and 8 GB memory modules can be mixed).
• Mixing of more than two memory module capacities in a system is not supported.
• Populate four memory modules per processor (one DIMM per channel) at a time to maximize
performance.

Mode-specific guidelines
Four memory channels are allocated to each processor. The allowable configurations depend on the
memory mode selected.

Advanced Error Correction Code (lockstep)


Advanced Error Correction Code (ECC) mode extends SDDC from x4 DRAM based DIMMs to both x4 and
x8 DRAMs. This protects against single DRAM chip failures during normal operation.
The installation guidelines for memory modules are as follows:

• Memory modules must be identical in size, speed, and technology.


• DIMMs installed in memory sockets with white release levers must be identical and the same rule
applies for sockets with black release levers. This ensures that identical DIMMs are installed in
matched pair —for example, A1 with A2, A3 with A4, A5 with A6, and so on.

Memory optimized (independent channel) mode


This mode supports Single Device Data Correction (SDDC) only for memory modules that use x4 device
width. It does not impose any specific slot population requirements.

Memory sparing
NOTE: To use memory sparing, this feature must be enabled in System Setup.

In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on
a rank, the data from this rank is copied to the spare rank, and the failed rank is disabled.

With memory sparing enabled, the system memory available to the operating system is reduced by one
rank per channel. For example, in a dual-processor configuration with sixteen 4 GB single-rank memory
modules, the available system memory is: 3/4 (ranks/channel) × 16 (memory modules) × 4 GB = 48 GB,
and not 16 (memory modules) × 4 GB = 64 GB.

NOTE: Memory sparing does not offer protection against a multi-bit uncorrectable error.

NOTE: Both Advanced ECC/Lockstep and Optimizer modes support memory sparing.

Memory mirroring
Memory mirroring offers the strongest memory module reliability mode compared to all other modes,
providing improved uncorrectable multi-bit failure protection. In a mirrored configuration, the total
available system memory is one half of the total installed physical memory. Half of the installed memory
is used to mirror the active memory modules. In the event of an uncorrectable error, the system switches
over to the mirrored copy. This ensures SDDC and multi-bit protection.

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The installation guidelines for memory modules are as follows:

• Memory modules must be identical in size, speed, and technology.


• Memory modules installed in memory module sockets with white release levers must be identical and
the same rule applies for sockets with black and green release tabs. This ensures that identical
memory modules are installed in matched pairs—for example, A1 with A2, A3 with A4, A5 with A6, and
so on.

Table 30. Processor configuration

Processor Configuration Memory population Memory population


rules information
Single CPU Memory population order {1,2}, {3,4} See Memory mirroring note

Sample memory configurations


The following tables show sample memory configurations for one and two processor configurations that
follow the appropriate memory guidelines.

NOTE: 1R, 2R, and 4R in the following tables indicate single, dual, and quad-rank DIMMs
respectively.
Table 31. Memory configurations—single processor

System DIMM Number DIMM rank, organization, and DIMM slot population
capacity size (in of DIMMs frequency
(in GB) GB)
4 4 1 1R, x8, 2400 MT/s A1

1R, x8, 2133 MT/s

8 4 2 1R, x8, 2400 MT/s A1, A2

1R, x8, 2133 MT/s

16 4 4 1R, x8, 2400 MT/s A1, A2, A3, A4

1R, x8, 2133 MT/s

8 2 1R, x8, 2400 MT/s A1, A2

1R, x8, 2133 MT/s

24 4 6 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6

1R, x8, 2133 MT/s

48 4 12 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12

8 6 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6

1R, x8, 2133 MT/s

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System DIMM Number DIMM rank, organization, and DIMM slot population
capacity size (in of DIMMs frequency
(in GB) GB)
96 8 12 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12

16 6 2R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6

2R, x8, 2133 MT/s

128 16 8 2R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8

2R, x8, 2133 MT/s

144 8 10 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A11*

16 10 2R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A11*

256 32 8 2R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8

2R, x4, 2133 MT/s

384 32 12 2R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12

512 64 8 4R, x4, 2133 MT/s A1, A2, A3, A4, A5, A6, A7, A8

4R, x4, 2400 MT/s

768 64 12 4R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12
4R, x4, 2133 MT/s

*16 GB DIMMs must be installed in slots numbered A1, A2, A3, A4, A5, A6, A7, and A8 and 8 GB DIMMs
must be installed in slots A9 and A11.

Table 32. Memory configurations—two processors

System DIMM Number DIMM rank, organization, and DIMM slot population
capacity size (in of DIMMs frequency
(in GB) GB)
16 4 4 1R, x8, 2400 MT/s A1, A2, B1, B2

1R, x8, 2133 MT/s

32 4 8 1R, x8, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4

1R, x8, 2133 MT/s

64 4 16 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1,
B2, B3, B4, B5, B6, B7, B8
1R, x8, 2133 MT/s

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System DIMM Number DIMM rank, organization, and DIMM slot population
capacity size (in of DIMMs frequency
(in GB) GB)
8 8 1R, x8, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4

1R, x8, 2133 MT/s

96 4 24 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
B6, B7, B8, B9, B10, B11, B12

8 12 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3,
B4, B5, B6
1R, x8, 2133 MT/s

128 8 16 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1,
B2, B3, B4, B5, B6, B7, B8
1R, x8, 2133 MT/s

16 8 2R, x8, 2400 MT/s A1, A2, A3, A4, B1, B2, B3, B4

2R, x8, 2133 MT/s

160 8 20 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A11, B1, B2, B3, B4, B5, B6, B7, B8,
B9, B11

8 12 1R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3,
B4, B5, B6 *
1R, x8, 2133 MT/s

16 12 2R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3,
B4, B5, B6 *
2R, x8, 2133 MT/s

192 8 24 1R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
B6, B7, B8, B9, B10, B11, B12

16 12 2R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3,
B4, B5, B6
2R, x8, 2133 MT/s

256 16 16 2R, x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1,
B2, B3, B4, B5, B6, B7, B8
2R, x8, 2133 MT/s

384 16 24 2R, x8, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
B6, B7, B8, B9, B10, B11, B12

32 12 2R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, B1, B2, B3,
B4, B5, B6
2R, x4, 2133 MT/s

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System DIMM Number DIMM rank, organization, and DIMM slot population
capacity size (in of DIMMs frequency
(in GB) GB)
512 32 16 2R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1,
B2, B3, B4, B5, B6, B7, B8
2R, x4, 2133 MT/s

64 8 4R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, B1,
B2, B3, B4, B5, B6, B7, B8
4R, x4, 2133 MT/s

768 32 24 2R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
B6, B7, B8, B9, B10, B11, B12

64 16 4R, x4, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
4R, x4, 2133 MT/s B6

1024 64 16 4R, x4, 2133 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
B6

1536 64 24 4R, x4, 1866 MT/s A1, A2, A3, A4, A5, A6, A7, A8, A9,
A10, A11, A12, B1, B2, B3, B4, B5,
4R, x4, 2133 MT/s B6, B7, B8, B9, B10, B11, B12

*16 GB DIMMs must be installed in slots numbered A1, A2, A3, A4, B1, B2, B3, and B4 and 8 GB DIMMs
must be installed in slots A5, A6, B5, and B6.

Removing memory modules


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
4. If installed, remove the cooling fan assembly. For more information, see the Removing the cooling-
fan assembly section.

WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
CAUTION: To ensure proper system cooling, memory module blanks must be installed in any
memory socket that is not occupied. Remove memory module blanks only if you intend to install
memory modules in those sockets.

98
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the
middle of the memory module or metallic contacts.
2. To release the memory module from the socket, simultaneously press the ejectors on both ends of
the memory module socket.
3. Lift and remove the memory module from the system.

Figure 30. Removing the memory module

1. memory module 2. memory module socket


3. memory module socket ejector (2)

Next steps

1. If you are removing the memory module permanently, install a memory-module blank.
2. Install the memory module.
3. Install the cooling shroud.
4. Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions
Before working inside your system
Removing the optional cooling fan assembly
Installing memory modules

99
Installing memory modules
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. Removing the cooling fan assembly.

WARNING: The memory modules are hot to touch for some time after the system has been
powered down. Allow the memory modules to cool before handling them. Handle the memory
modules by the card edges and avoid touching the components or metallic contacts on the
memory module.
Steps
1. Locate the appropriate memory module socket.
CAUTION: Handle each memory module only by the card edges, ensuring not to touch the
middle of the memory module or metallic contacts.
2. Align the edge connector of the memory module with the alignment key of the memory module
socket, and insert the memory module in the socket.
CAUTION: Do not apply pressure at the center of the memory module; apply pressure at both
ends of the memory module evenly.

NOTE: The memory module socket has an alignment key that enables you to install the
memory module in the socket in only one orientation.
3. Press the memory module with your thumbs until the socket levers firmly click into place.
When the memory module is properly seated in the socket, the levers on the memory module socket
align with the levers on the other sockets that have memory modules installed.

100
Figure 31. Installing the memory module

1. memory module 2. alignment key


3. memory module socket ejector (2)

Next steps

1. Follow the procedure listed in the After working inside your system section.
2. Press F2 to enter System Setup, and check the System Memory setting.
The system should have already changed the value to reflect the installed memory.
3. If the value is incorrect, one or more of the memory modules may not be installed properly. Ensure
that the memory module is firmly seated in the memory module socket.
4. Run the system memory test in system diagnostics.

Related Links
Safety instructions
Before working inside your system
After working inside your system
Removing memory modules
Removing the optional cooling fan assembly

Flex bays
Your system's flex bay supports sixteen 2.5 inch hard drives or four Dell PowerEdge Express Flash devices.

Removing a flex bay


Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.

101
2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in the Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Remove the cables.
a. For a 2.5 inch drive flex bay, remove the cables from the slim optical-drive and the backplane.
b. For a Dell PowerEdge Express Flash device flex bay, remove the cables from the backplane.
2. Remove the two screws that secure the flex bay to the chassis.
3. Press the release latch and pull the flex bay away from the chassis.

Figure 32. Removing a flex bay

1. flex bay 2. tab (3)


3. screw hole (2) 4. release latch
5. screw (2)

Related Links
Safety instructions
Before working inside your system
Installing a flex bay

102
Installing a flex bay
Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.


2. Keep the Phillips #2 screwdriver ready.

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Align the tabs on the flex bay with the slots on the front of the chassis.
2. Insert the flex bay into the chassis until the tabs click into place.
3. Install the two screws to secure the flex bay to the chassis.

Next steps
Follow the procedure listed in the After working inside your system section.

Figure 33. Installing a flex bay

1. flex bay 2. tab (3)


3. screw hole (2) 4. release latch
5. screw (2)
Related Links
Safety instructions
After working inside your system

103
Removing a flex bay

Hard drives
Your system supports entry hard drives and enterprise-class hard drives. Entry hard drives are designed
for 5x8 operating environment with less workload rating to drives and enterprise-class drives are
designed for 24x7 operating environment. Selecting the correct drive class will enable the critical areas of
quality, functionality, performance, and reliability to be optimized for the target implementation.

NOTE: Do not mix enterprise-class hard drives with entry hard drives.

Choosing the right drive type depends on the usage pattern. Improper use of entry hard drives (workload
rating exceeds 55TB/year) will lead to significant risk and increase the drives failure rate.

For more information on these hard drives, see the 512e and 4Kn Disk Formats whitepaper and 4K Sector
HDD FAQ document at Dell.com/poweredgemanuals.

All hard drives are connected to the system board through the hard drive backplane. Hard drives are
supplied in hot-swappable hard drive carriers that fit in the hard drive slots.

CAUTION: Before attempting to remove or install a hard drive while the system is running, see the
documentation for the storage controller card to ensure that the host adapter is configured
correctly to support hot-swap hard drive removal and insertion.
CAUTION: Do not turn off or restart your system while the hard drive is being formatted. Doing so
can cause a hard drive failure.

Use only hard drives that have been tested and approved for use with the hard drive backplane.

When you format a hard drive, allow enough time for the formatting to be complete. Be aware that high-
capacity hard drives can take a long time to format.

Removing a hot swappable hard drive or SSD


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. If applicable, remove the bezel.
4. Using the management software, prepare the hard drive for removal. If the hard drive is online, the
green activity or fault indicator flashes while the drive is turning off. When the hard drive indicators
are off, the hard drive is ready for removal.
For more information, see the documentation for the storage controller.

CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.

104
Steps
1. Press the release button to open the hard drive or SSD carrier release handle.
2. Slide the hard drive carrier or SSD out of the hard drive slot.
CAUTION: To maintain proper system cooling, all empty hard drive or SSD slots must have
hard drive or SSD blanks installed.
3. If you are not replacing the hard drive or SSD immediately, insert a hard drive or SSD blank in the
empty hard drive slot.

Figure 34. Removing a hot swappable hard drive or SSD

1. release button 2. hard drive or SSD carrier


3. hard drive or SSD carrier handle

Related Links
Safety instructions
Before working inside your system
After working inside your system
Removing the optional front bezel

Installing a hot swappable hard drive


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: Use only hard drives that have been tested and approved for use with the hard drive
backplane.
CAUTION: Combining SAS and SATA hard drives in the same RAID volume is not supported.

CAUTION: When installing a hard drive, ensure that the adjacent drives are fully installed.
Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier
can damage the partially installed carrier's shield spring and make it unusable.

105
CAUTION: To prevent data loss, ensure that your operating system supports hot-swap drive
installation. See the documentation supplied with your operating system.
CAUTION: When a replacement hot swappable hard drive is installed and the system is powered
on, the hard drive automatically begins to rebuild. Make absolutely sure that the replacement
hard drive is blank or contains data that you wish to have over-written. Any data on the
replacement hard drive is immediately lost after the hard drive is installed.

1. Follow the safety guidelines listed in Safety instructions section.

Steps
1. If a hard drive blank is installed in the hard drive slot, remove it.
2. Install a hard drive in the hard drive carrier. For more information, see the Installing a hot swappable
hard drive into a hot swappable hard drive carrier section.
3. Press the release button on the front of the hard drive carrier and open the hard drive carrier handle.
4. Insert the hard drive carrier into the hard drive slot until the carrier connects with the backplane.
5. Close the hard drive carrier handle to lock the hard drive in place.

Next steps
Install the optional front bezel.

Figure 35. Installing a hot swappable hard drive

1. release button 2. hard drive or SSD carrier


3. hard drive or SSD carrier handle
Related Links
Safety instructions

Removing a 2.5-inch hard drive blank


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. Perform
troubleshooting and simple repairs as authorized in your product documentation, or as directed
by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that
came with the product.

106
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive
blanks installed.

1. Follow the safety guidelines listed in the Safety instructions section.


2. If installed, remove the bezel.

Steps
Press the release button and slide the hard drive blank out of the hard drive slot.

Figure 36. Removing a 2.5-inch hard drive blank

1. hard drive blank 2. release button

Related Links
Safety instructions
Installing a 2.5-inch hard drive blank

Installing a 2.5-inch hard drive blank


Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.


2. If installed, remove the front bezel.

Steps
Insert the hard drive blank into the hard drive slot until the release button clicks into place.

107
Figure 37. Installing a 2.5-inch hard drive blank

1. hard drive blank

Next steps
If removed, install the front bezel.
Related Links
Safety instructions
Removing a 2.5-inch hard drive blank

Removing a 3.5-inch hard drive blank


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To maintain proper system cooling, all empty hard drive slots must have hard drive
blanks installed.

1. Follow the safety guidelines listed in the Safety instructions section.


2. If installed, remove the front bezel.

Steps
Press the release button and slide the blank out of the hard drive slot.

108
Figure 38. Removing a 3.5 inch hard drive blank

1. hard drive blank 2. release button

Next steps
If applicable, install the front bezel.
Related Links
Safety instructions
Installing the optional front bezel
Installing a 3.5-inch hard drive blank
Safety instructions

Installing a 3.5-inch hard drive blank


Prerequisites
1. Follow the safety guidelines listed in the Safety instructions section.
2. If installed, remove the front bezel.
Steps
Insert the hard drive blank into the hard drive slot until the release button clicks into place.

Figure 39. Installing a 3.5 inch hard drive blank

1. hard drive blank

Next steps
If applicable, install the front bezel.

109
Related Links
Safety instructions

Installing a hot swappable 2.5-inch hard drive into a 3.5-inch hard drive
adapter
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Keep the #2 Phillips screwdriver ready.

Steps
1. Align the screw holes on the 2.5-inch hot swappable hard drive with the screw holes on the 3.5-inch
hard drive adapter.
2. Install the screws to secure the hot swappable hard drive to the 3.5-inch hard drive adapter.

Figure 40. Installing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter

1. 3.5-inch hard drive adapter 2. screw (2)


3. 2.5-inch hard drive

Next steps
Install the 3.5-inch adapter into the 3.5-inch hard drive carrier.

Related Links
Safety instructions
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive adapter

110
Removing a 2.5-inch hot swappable hard drive from a 3.5-inch hard drive
adapter
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Keep the Phillips #2 screwdriver ready.
3. Remove the 3.5-inch hard drive adapter from the 3.5-inch hot swappable hard drive carrier.

NOTE: A 2.5- inch hot swappable hard drive is installed in a 3.5-inch hard drive adapter, which is
then installed in the 3.5-inch hot swappable hard drive carrier.
Steps
1. Remove the screws from the side of the 3.5-inch hard drive adapter.
2. Remove the hot swappable hard drive from the 3.5-inch hard drive adapter.

Figure 41. Removing a 2.5-inch hot swappable hard drive into a 3.5-inch hard drive adapter

1. 3.5-inch hard drive adapter 2. screw (2)


3. 2.5-inch hot swappable hard drive

Related Links
Safety instructions
Installing a hot swappable 2.5-inch hard drive into a 3.5-inch hard drive adapter

111
Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Keep the Phillips #2 screwdriver ready.
3. Install the 2.5-inch hot swappable hard drive into the hot swappable hard drive adapter.

Steps
1. Insert the 3.5 inch hard drive adapter into the hot swappable hard drive carrier with the connector
end of the hard drive toward the back of the hot swappable hard drive carrier.
2. Align the screw holes on the hard drive with the holes on the hot swappable hard drive carrier.
3. Install the screws to secure the hot swappable hard drive to the hot swappable hard drive carrier.

Figure 42. Installing a 3.5-inch hard drive adapter into a hot swappable hard drive carrier

1. 3.5-inch hard drive carrier 2. screw (5)


3. hard-drive adapter 4. 2.5-inch hard drive

Next steps
Install the hot swappable hard drive carrier into the system.

Related Links
Safety instructions
Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard drive
carrier

Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot
swappable hard drive carrier
1. Follow the safety guidelines listed in the Safety instructions section.
2. Keep the Phillips #2 screwdriver ready.
3. Remove the 3.5-inch hot swappable hard drive carrier from the system.

112
4. Remove the screws from the rails on the hot swappable hard drive carrier.
5. Lift the 3.5-inch hard drive adapter out of the 3.5-inch hot swappable hard drive carrier

Figure 43. Removing a 3.5-inch hot swappable hard drive adapter from a 3.5-inch hot swappable hard
drive carrier

1. 3.5 inch hard-drive carrier 2. screw (5)


3. hard drive adapter 4. 2.5-inch hard drive

Related Links
Safety instructions
Installing a 3.5-inch hard drive adapter into a hot swap hard drive carrier

Removing a hard drive from a hard drive carrier


Prerequisites

1. Keep the Phillips #1 screwdriver handy.


2. Remove the hard drive carrier from the system.

Steps
1. Remove the screws from the slide rails on the hard drive carrier.
2. Lift the hard drive out of the hard drive carrier.

Figure 44. Removing a hard drive into a hard drive carrier

1. screw (4) 2. hard drive


3. hard drive carrier

Related Links
Safety instructions

113
Installing a hot swappable hard drive into a hot swappable hard drive carrier
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the
hard drive slots.

1. Keep the Phillips #2 screwdriver ready.


2. Remove the hot swappable hard drive carrier.

Steps
1. Insert the hot swappable hard drive into the hard drive carrier with the connector end of the hard
drive toward the back.
2. Align the screw holes on the hard drive with the set of screw holes on the hard drive carrier.
When aligned correctly, the back of the hard drive is flush with the back of the hard drive carrier.
3. Attach the screws to secure the hard drive to the hard drive carrier.

Next steps
Install the hard drive carrier into the system.

Figure 45. Installing a hot swappable hard drive into a hot swappable hard drive carrier

1. screw (4) 2. hard drive

3. hard drive carrier

Related Links
Safety instructions

Optical drives and tape drives


Your system supports one of the following configurations:

114
Table 33. System configurations

System Configurations
Systems with up to eight 3.5 inch hard drives or Up to three SATA half height optical drives
sixteen 2.5 inch hard drives
Up to three SATA/SAS/SCSI tape drives

A combination of optical and tape drives

Systems with up to eight 3.5 inch hard drives or Up to one SATA half height optical drive
eight 2.5 inch hard drives in the 3.5 inch hard-drive
Up to one SATA/SAS/SCSI tape drive
carrier, or sixteen 2.5 inch hard drives and four
PCIe SSDs

Systems with up to eighteen 3.5 inch hard drives One optical or tape drive

Systems with up to thirty-two 2.5 inch hard drives One slim optical drive with option to choose from
DVD-ROM or DVD-RW. Tape drives are not
supported.

Removing the optical drive or tape drive


Prerequisites

1. Follow the safety guidelines listed in safety instructions section.


2. Follow the procedure listed in Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Disconnect the power and data cable from the back of the drive.
NOTE: Observe the routing of the power and data cable inside the chassis as you remove them
from the system board and the drive. You must route these cables properly when you replace
them to prevent them from being pinched or crimped.
2. To remove the drive, push the release latch as indicated in the figure.
3. Slide the drive out of the drive bay.
4. If you are not immediately replacing the optical drive or tape drive, install the blank.
NOTE: Blanks must be installed on empty optical drive or tape drive slots to maintain FCC
certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system. Perform the same steps to install blanks.

115
Figure 46. Removing the optical drive or tape drive

1. optical drive/tape drive 2. guide


3. release latch

NOTE: The following figure shows the cabling diagram for an optical drive/tape drive with an
x16 backplane. All backplanes (x8, x18, and x16) have an ODD connector.

116
Figure 47. Cabling— optical drive and tape drive

1. ODD1/TBU connector on system board 2. ODD2/TBU connector on system board


3. mini-SAS/SATA connector on internal 4. internal tape adapter
tape adapter

5. system board 6. SAS tape drive

7. optical drive 2 8. optical drive 1

Next steps
Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions
Before working inside your system
Installing the optical drive or tape drive

117
Installing the optical drive or tape drive
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in safety instructions section.


2. Follow the procedure listed in Before working inside your system section.

Steps
1. Unpack and prepare the drive for installation.
For instructions, see the documentation that shipped with the drive.

If you are installing a SAS tape drive, you must have an internal tape adapter installed. For more
information on installing a SAS tape drive, see installing an expansion card section.
2. If applicable, remove the old drive or the drive blank.
3. Align the guide on the drive with the slot on drive bay.
4. Slide the drive into the slot until the latch snaps into place.
5. Connect the power and data cable to the back of the drive.
6. Connect the power and data cables to the backplane and the system board.
The system board connectors are ODD1/TBU and ODD2/TBU. The system can connect up to two
optical drives, or one optical drive with one SATA tape backup unit, and one SAS tape backup unit
using Dell OpenManage IT Assistant.

NOTE: For systems configured with software RAID and installed with PowerVault RD1000,
connect the PowerVault RD1000 data cable to ODD1/TBU (SATA_E) port and the optical drive
data cable to ODD2/TBU (SATA_F) port on the system board respectively.

Next steps
Follow the procedure listed in After working inside your system section.

118
Figure 48. Installing the optical drive or tape drive

1. optical drive/tape drive 2. guide


3. release latch
Related Links
Safety instructions
Before working inside your system
Installing an expansion card
After working inside your system

Removing the slim optical drive blank


To remove the slim optical drive, follow the same procedure.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.

Steps
1. Locate the touch point for the slim optical drive blank lock inside the system.
2. Press the lock and pull the slim optical drive blank out of the chassis.

119
Figure 49. Removing the slim optical drive blank

1. slim optical drive blank 2. optical drive blank lock

Related Links
Safety instructions
Before working inside your system
Installing the slim optical drive blank

Installing the slim optical drive blank


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Follow the safety instructions listed in the Safety instructions section.

Steps
1. Align the slim optical drive blank with the slim optical drive bay.
2. Slide the optical drive blank into the optical drive bay until the lock clicks into place.

Next steps
Follow the procedure listed in the After working inside your system section.

120
Figure 50. Installing the slim optical drive blank

1. slim optical drive blank 2. optical drive blank lock


Related Links
Safety instructions
After working inside your system
Removing the slim optical drive blank

Internal USB memory key (optional)


An optional USB memory key installed inside your system can be used as a boot device, security key, or
mass storage device.
To boot from the USB memory key, configure the USB memory key with a boot image and then specify
the USB memory key in the boot sequence in System Setup.

The internal USB port must be enabled in Internal USB Port option in the Integrated Devices screen of
System Setup.

NOTE: To locate the internal USB port (INT_USB) on the system board, see the System board
jumpers and connectors section.

Replacing the optional internal USB memory key


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.

121
Steps
1. Locate the USB port or USB key on the system board.
To locate the USB port, see the System board jumpers and connectors section.
2. If installed, remove the USB key from the USB port.

Figure 51. Removing the internal USB key

1. USB memory key 2. USB port


3. Insert the replacement USB key into the USB port.

Figure 52. Installing the internal USB key

1. USB memory key 2. USB port

Next steps

1. Follow the procedure listed in the After working inside your system section.
2. While booting, press F2 to enter System Setup and verify that the system detects the USB key.

Related Links
Safety instructions
Before working inside your system
After working inside your system

Expansion card holder

122
Removing the expansion card holder
Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
Press the tab and pull the expansion card holder away from the chassis.

Figure 53. Removing the expansion card holder

1. tab 2. expansion card holder

Related Links
Safety instructions
Before working inside your system
Installing the expansion card holder

Installing the expansion card holder


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Follow the safety guidelines listed in the safety instructions section.

123
Steps
Align the expansion card holder with the projections on the chassis and push it down until firmly
seated.

Next steps
Follow the procedure listed in the After working inside your system section.

Figure 54. Installing the expansion card holder

1. tab 2. expansion card holder

Related Links
Safety instructions
After working inside your system
Removing the expansion card holder

Expansion cards

Expansion card installation guidelines


The following table describes the supported expansion cards:
Table 34. Supported PCI express generation 3 expansion cards

PCIe Slot Processor Connection Height Length Link Width Slot Width
1 (Gen3) Processor 1 Standard Height Full Length x16 x16

2 (Gen2) Platform Controller Standard Height Full Length* x4 x8


Hub

3 (Gen3) Processor 1 Standard Height Full Length x16 x16

4 (Gen3) Processor 2 Standard Height Half Length x8 x8

5 (Gen2) Processor 2 Standard Height Full Length* x4 x8

6 (Gen3) Processor 2 Standard Height Full Length x16 x16

124
PCIe Slot Processor Connection Height Length Link Width Slot Width
7 (Gen3) Processor 2 Standard Height Full Length x16 x16

8 (Internal Processor 1 Standard Height Half Length x8 x8


PERC Slot)

*PCIe Generation 2 expansion card.

NOTE: To use PCIe slots 4, 5, 6, and 7, both the processors must be installed.

NOTE: The expansion-card slots are not hot-swappable.

The following table describes the installation order for installing expansion cards to ensure proper
cooling and mechanical fit. The expansion cards with the highest priority must be installed first by using
the slot priority indicated.

Table 35. Expansion card installation order

CPU Card Priority Card Type Slot Priority Maximum


Allowed
1 Dell PowerEdge Express 1, 3 1
Flash (PCIe SSD) Bridge

2 GPU (single width and 3, 1 2


double width)

3 RAID (H330 ) 8, 1, 3 1

RAID (H730) 8 1

RAID (H730P) 8, 1, 3 1

RAID (H830) 3,1 2

4 40 Gb NICs 3, 1 2
CPU1 5 FC16 HBA 3, 1 2

6 10 Gb NICs 3, 1 2

10 Gb NICs (Intel and 1, 3 2


Broadcom Dual Port
10GBASE-T)

7 FC8 HBA 3, 1, 2 3

9 1 Gb NICs 1, 3, 2 3

1 Gb NIC (Broadcom 1, 3 2
Quad Port)

10 Non-RAID 3, 1 2

1 Dell PowerEdge Express 1, 3 1


Flash (PCIe SSD) Bridge
CPU2
2 GPU (single width and 3, 6, 7, 1 4
double width)

125
CPU Card Priority Card Type Slot Priority Maximum
Allowed
3 RAID (H330 ) 8, 1, 3 1

RAID (H730) 8 1

RAID (H730P) 8, 1, 3 1

RAID (H830) 3, 4, 6, 7, 1 2

4 40 Gb NICs 3, 4, 6, 7, 1 5

5 FC16 HBA 3, 4, 6, 7, 1 5

FC16 HBA (QLE2660 V2 3, 4, 6, 7, 1 2


and QLE2662 V2)

6 10 Gb NICs 3, 4, 6, 7, 1 5

10 Gb NIC (Emulex Dual 3, 4, 6, 7, 1 2


Port)

NOTE: The slot


priority for Emulex
V2 Dual Port is 3, 4,
6, 7, 1 and the
maximum number
of cards supported
is 5.

10 Gb NICs (Intel 10G 4, 6, 7, 1, 3 5


BASE-T Dual Port and
Broadcom 10G BASE-T
Dual Port)

7 FC8 HBA 3, 4, 6, 7, 1, 5, 2 7

9 1 Gb NICs 3, 4, 6, 7, 1, 5, 2 7

1 Gb NIC (Broadcom 4, 7, 1, 3, 6 5
Quad Port)

10 Non-RAID 3, 4, 6, 7, 1 5

Removing a expansion card


Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. Remove the expansion card holder.

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

126
Steps
1. If installed, disconnect the data cables from the PERC card and/or the power cables from the GPU
card.
2. Press the expansion card latch and push down the latch to open it.
3. Hold the expansion card by its edge, and pull the card up to remove it from the expansion card
connector and the system.
4. Install the filler brackets by performing the following steps:
a. Align the slot on the filler bracket with the tab on the expansion card slot.
b. Press the expansion card latch till the filler bracket locks into place.
NOTE: Filler brackets must be installed in empty expansion-card slots to maintain FCC
certification of the system. The brackets also keep dust and dirt out of the system and aid in
proper cooling and airflow inside the system.

Figure 55. Removing an expansion card

1. expansion card latch 2. expansion card

3. expansion card connector

Related Links
Safety instructions
Before working inside your system
After working inside your system
Installing an expansion card

Installing an expansion card


Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. Remove the expansion card holder.

127
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Unpack the expansion card and prepare it for installation.
For instructions, see the documentation accompanying the card.
2. Open the expansion card latch adjacent to the slot you want to install the expansion card.
3. Remove the existing expansion card or filler bracket from the expansion card holder.
NOTE: Store this bracket for future use. Filler brackets must be installed in empty expansion-
card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out
of the system and aid in proper cooling and airflow inside the system.
4. Holding the card by its edges, position the card so that the card-edge connector aligns with the
expansion card connector.
5. Insert the card-edge connector firmly into the expansion card connector until the card is fully
seated.
6. Close the expansion card latch by pushing the latch up until the latch snaps into place.
7. Connect any cables to the expansion card.
8. Replace the expansion card holder.

Next steps

1. Install the expansion card holder.


2. Follow the procedure listed in the After working inside your system section.

Figure 56. Installing an expansion card

1. expansion card latch 2. expansion card

3. expansion card connector

128
Related Links
Safety instructions
Before working inside your system

GPU card holder (optional)


Removing the optional GPU card holder
Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.


2. Follow the procedure listed in the Before working inside your system section
3. Remove the cooling shroud.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
Press the release tab and pull the GPU card holder out of the chassis.

Figure 57. Removing the GPU card holder

1. release tab 2. GPU card holder

Next steps

1. Install the cooling shroud.


2. Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions

129
Installing the optional GPU card holder
Before working inside your system
Removing the cooling shroud

Installing the optional GPU card holder


Prerequisites
1. Follow the safety guidelines listed in the safety instructions section.
2. Follow the procedure listed in the Before working inside your system section.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
Align the GPU card holder with the slots on the chassis and the guide pin, and push down the GPU
card holder until it is firmly seated.

Next steps
Follow the procedure listed in the After working inside your system section.

Figure 58. Installing the GPU card holder

1. guide pin 2. release tab


3. GPU card holder
Related Links
Safety instructions

130
After working inside your system
Removing the optional GPU card holder

GPU cards (optional)


GPU card installation guidelines
Observe the following guidelines while installing a GPU card:

• Ensure that the GPU enablement kit is ready.


• Ensure that all GPU cards are of the same type or model.
• Each GPU card supports up to 6 GB of dedicated GDDR5 memory.
• A single processor configuration only supports up to two double or single width cards on slots 1 and
3.
• A dual processor configuration supports up to four double or single width cards on slots 1, 3, 6, and 7.
• Both the processors must be installed to use slots 6 and 7.
• Two double-width GPU cards on a single processor configuration and four double width GPU cards
on a dual processor configuration do not support any other add-on cards.
• On a system with four double-width GPU cards, the hard-drive setting must be either onboard SATA
controller or S110.
• Four double-width 300 W GPU cards (Intel 3120A or Intel 7120A) on a dual processor configuration or
two double-width 300 W GPU cards (Intel 3120A or Intel 7120A) on a single processor configuration
cannot operate at an ambient temperature above 30 °C.
• The 3.5 inch x18 hard-drive system configuration supports two double-width 300 W GPU cards (Intel
3120A or Intel 7120A) on slots 3 and 6 on dual processor configuration, and one double-width 300 W
GPU card (Intel 3120A or Intel 7120A) on slot 3 on single processor configuration.
• Two single-width GPU cards on a single processor configuration and four single-width GPU cards on
a dual processor configuration do not support H730, H730P, and H830 PERC cards.
• A system with Express Flash configuration supports a maximum of two GPU cards.
• The GPU cards must be installed:

– On the x16 PCIe Generation 3 interfaces available on slots 1, 3, 6, and 7.


– On systems that support one 5.25-inch removable media storage devices.
– On systems with six fan configuration.
– On systems that have 1100 W and 1600 W power supply.

NOTE: When you have more than two GPU cards on your system, you will need two 1100 W
PSUs installed on your system.
NOTE: For Nvidia Tesla m60A GPGPU support, add another adapter cable to fit the M60 Power
pins.

Removing an optional GPU card


Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.
4. Remove the expansion card holder.

131
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Disconnect the cables from the GPU card.
CAUTION: Do not use excessive force when removing the cables as it can damage the
connectors.
2. Open the two expansion card latches by pressing the latch and then pushing the latch toward the
rear.
3. Hold the card by its edge, and pull the card up to remove it from the card connector and the system.

Figure 59. Removing a GPU card

1. expansion card latch (2) 2. GPU card


3. SLI data connector 4. GPU card power connector
5. GPU card power connector 6. x16 connector

Next steps

1. Perform the following steps to install the filler brackets:

a. Align the slot on the filler bracket with the tab on the expansion card slot.
b. Press the expansion card latch till the filler bracket locks into place.
NOTE: Filler brackets must be installed in empty expansion-card slots to maintain FCC
certification of the system. The brackets also keep dust and dirt out of the system and aid
in proper cooling and airflow inside the system.
2. Close the two expansion card latches by pushing the latch until the latch snaps into place.
3. Replace the expansion card holder.

132
4. Install the cooling shroud.
5. Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions
After working inside your system
Installing the cooling shroud
Installing the expansion card holder

Installing an optional GPU card


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud. For more information, see the Removing the cooling shroud section.
4. Remove the expansion card holder. For more information, see the Removing the expansion card
holder section.
5. Open the two expansion card latches.
6. Remove the filler brackets. For more information, see the Removing a GPU card section.
NOTE: Store this bracket for future use. Filler brackets must be installed in empty expansion-
card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out
of the system and aid in proper cooling and airflow inside the system.

133
7.
Figure 60. Installing a GPU card

1. expansion card latch (2) 2. GPU card


3. SLI data connector 4. GPU card power connector
5. GPU card power connector 6. x16 connector

Steps
1. Locate the x16 slot on the system board.
2. Insert the GPU card into the slot.
3. Connect the cables to the GPU card.
4. Close the two expansion card latches.

Next steps

1. Install the expansion card holder.


2. Install the cooling shroud.
3. Follow the procedure listed in the After working inside your system section.

Related Links
After working inside your system
Installing the cooling shroud
Installing the expansion card holder
Safety instructions
Before working inside your system
Removing the cooling shroud
Removing an optional GPU card
Removing the expansion card holder

134
Internal dual SD module (optional)
The Internal Dual SD Module (IDSDM) card provides two SD card slots. This card offers the following
features:

• Dual card operation — maintains a mirrored configuration by using SD cards in both the slots and
provides redundancy.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of
System Setup, the information is replicated from one SD card to another.
• Single card operation — single card operation is supported, but without redundancy.

Removing the optional internal dual SD module


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. If installed, remove the SD cards.
NOTE: Temporarily label each SD card with its corresponding slot number before removal.
Reinstall the SD cards into the corresponding slots.

Steps
1. Locate the internal dual SD module (IDSDM) on the system board. To locate the internal dual SD
module connector, see the System board connectors section.
2. Holding the pull tab, lift the IDSDM out of the system.

135
Figure 61. Removing the internal dual SD module (IDSDM)

1. IDSDM 2. pull tab


3. LED status indicator (2) 4. SD card (2)
5. SD card slot 2 6. SD card slot 1
7. IDSDM connector

The following table describes the IDSDM indicator codes:

Table 36. IDSDM indicator codes

Convention IDSDM indicator code Description


A Green Indicates that the card is online.

B Flashing green Indicates rebuild or activity.

C Flashing amber Indicates card mismatch or that the card has


failed.

D Amber Indicates that the card is offline, has failed, or is


write protected.

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Convention IDSDM indicator code Description
E Not lit Indicates that the card is missing or is booting.

Next steps

1. Install the IDSDM.


2. Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions
Before working inside your system
Installing the optional internal dual SD module

Installing the optional internal dual SD module


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
NOTE: Temporarily label each SD card with its corresponding slot before removal.

Steps
1. Locate the internal dual SD module (IDSDM) connector on the system board. To locate the internal
dual SD module connector, see the System board connectors section.
2. Align the IDSDM with the connector on the system board.
3. Push the IDSDM until it is firmly seated on the system board.

137
Figure 62. Installing the optional internal dual SD module

1. Internal Dual SD module 2. LED status indicator (2)

3. SD card (2) 4. SD card slot 2

5. SD card slot 1 6. IDSDM connector

Next steps

1. Install the SD cards.


NOTE: Re-install the SD cards into the same slots based on the labels you had marked on the
cards during removal.
2. Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions
Before working inside your system
Safety instructions
Before working inside your system

138
Internal SD card
Removing an internal SD card
Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of
System Setup, the information is replicated from one SD card to another.
NOTE: Temporarily label each SD card with its corresponding slot number before removal. Re-
install the SD card(s) into the corresponding slots.
Steps
Locate the SD card slot on the internal dual SD module and press the card to release it from the slot.

Next steps
Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions
Installing the optional internal dual SD module
Before working inside your system
After working inside your system

Installing an internal SD card


Prerequisites

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. If installed, remove the cooling shroud.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: To use an SD card with your system, ensure that the Internal SD Card Port is enabled in
System Setup.
NOTE: Temporarily label each SD card with its corresponding slot number before removal. Re-
install the SD card(s) into the corresponding slots.
Steps
1. Locate the SD card connector on the internal dual SD module. Orient the SD card appropriately and
insert the contact-pin end of the card into the slot.

139
NOTE: The slot is keyed to ensure correct insertion of the card.
2. Press the card into the card slot to lock it into place.

Next steps

1. If removed, replace the cooling shroud.


2. Follow the procedure listed in the After working inside your system section.

Processors and heat sinks


Use the following procedure when:

• Removing and installing a heat sink


• Installing an additional processor
• Replacing a processor

NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.

Removing a heat sink


Prerequisites
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
WARNING: The heat sink will be hot to touch. Allow the heat sink to cool for some time after
powering down the system.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in the Before working inside your system section.
4. If installed, remove the cooling fan assembly.
5. If installed, remove the full-length PCIe card(s).
6. Remove the cooling shroud.

Steps
1. Loosen one of the screws that secure the heat sink to the system board.
Allow some time (approximately 30 seconds) for the heat sink to loosen from the processor.
2. Remove the screw diagonally opposite the screw you first removed.
3. Repeat the procedure for the remaining two screws.
4. Remove the heat sink.

140
Figure 63. Removing a heat sink

1. heat sink 2. retention screws (4)


3. retention screw slots (4) 4. processor socket

Next steps

1. Replace the heat sink(s) and processor(s).


2. Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions
Before working inside your system
Installing a heat sink

Removing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be
performed only by Dell certified service technicians.
NOTE: To ensure proper system cooling, you must install a processor blank in any empty processor
socket.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. If installed, remove the full-length PCIe card(s).

141
5. Remove the cooling shroud.
6. Remove the heat sink.
7. If you are upgrading your system, download the latest system BIOS version from Dell.com/support
and follow the instructions included in the compressed download file to install the update on your
system.
NOTE: You can update the system BIOS by using the Dell Lifecycle Controller.

CAUTION: The processor is held in its socket under strong pressure. Be aware that the release
lever can spring up suddenly if not firmly grasped.
WARNING: The processor is hot to touch for some time after the system has been powered down.
Allow the processor to cool before removing it.
Steps

1. Release the open first socket lever near the unlock icon by pushing the lever down and out from
under the tab.

2. Release the close first socket release lever near the lock icon by pushing the lever down and out
from under the tab. Lift the lever 90 degrees upward.
3. Lower the open first socket-release lever to lift the processor shield.
4. Hold the tab on the processor shield and lift the processor shield until the open first socket-release
lever lifts up.
CAUTION: The socket pins are fragile and can be permanently damaged. Be careful not to
bend the pins in the socket when removing the processor out of the socket.
5. Lift the processor out of the socket and leave the open first socket-release lever up.
NOTE: If you are permanently removing the processor, you must install a socket protective cap
in the vacant socket to protect the socket pins and keep the socket free of dust.

NOTE: After removing the processor, place it in an anti-static container for reuse, return, or
temporary storage. Do not touch the bottom of the processor. Touch only the side edges of
the processor.

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Figure 64. Processor shield

1. close first socket release lever 2. lock icon


3. processor 4. open first socket release lever
5. unlock icon

143
Figure 65. Removing and installing a processor

1. close first socket-release lever 2. pin-1 indicator of processor


3. processor 4. slot (4)
5. processor shield 6. open first socket-release lever
7. socket 8. socket keys (4)

Next steps

1. Replace the processor(s).


2. Install the heat sink.
3. Reinstall the cooling shroud.
4. Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions
Before working inside your system
Installing a processor

144
Installing a processor
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. Keep the Phillips #2 screwdriver ready.
4. If you are upgrading your system, download the latest system BIOS version from Dell.com/support
and follow the instructions included in the compressed download file to install the update on your
system.
NOTE: You can also update the system BIOS by using the Dell Lifecycle Controller.

5. If installed, remove the cooling fan assembly.


6. If installed, remove the full-length PCIe card.
7. Remove the cooling shroud.
NOTE: If applicable, close the expansion card latch on the cooling shroud to release the full
length card.
8. If connected, disconnect the cables from expansion card (s).
9. If installed, remove the expansion card riser.

WARNING: The heat sink and processor are too hot to touch for some time after the system has
been powered down. Allow the heat sink and processor to cool down before handling them.
CAUTION: Never remove the heat sink from a processor unless you intend to remove the
processor. The heat sink is necessary to maintain proper thermal conditions.
NOTE: If you are installing a single processor, it must be installed in socket CPU1.

Steps
1. Unpack the new processor.
NOTE: If the processor has previously been used in a system, remove any remaining thermal
grease from the processor by using a lint-free cloth.
2. Locate the processor socket.
3. If applicable, remove the socket protective cap.

4. Release the open first socket-release lever near the unlock icon by pushing the lever down and
out from under the tab.

5. Similarly, release the close first socket-release lever near the lock icon by pushing the lever down
and out from under the tab. Lift the lever 90 degrees upward.
6. Hold the tab near the lock symbol on the processor shield and lift it up and out of the way.
CAUTION: Positioning the processor incorrectly can permanently damage the system board
or the processor. Be careful not to bend the pins in the socket.

145
CAUTION: While removing or reinstalling the processor, wipe your hands of any
contaminants. Contaminants on the processor pins such as thermal grease or oil can damage
the processor.
7. Align the processor with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
8. Align the pin-1 indicator of the processor with the triangle on the system board. .
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
9. Place the processor on the socket such that the slots on the processor align with the socket keys.
10. Close the processor shield.

11. Lower the close first socket-release lever near the lock icon and push it under the tab to lock it.

12. Similarly, lower the open first socket-release lever near the unlock icon and push it under the tab
to lock it.

Next steps
NOTE: Ensure that you install the heat sink after you install the processor. The heat sink is necessary
to maintain proper thermal conditions.

1. Install the heat sink.


2. If removed, reinstall the PCIe expansion card riser.
3. If disconnected, reconnect the cables to the expansion card(s).
4. While booting, press F2 to enter System Setup and verify that the processor information matches the
new system configuration.
5. Run the system diagnostics to verify that the new processor operates correctly.

Related Links
Safety instructions
Removing the cooling shroud
Removing the control panel assembly
Removing a processor
After working inside your system

Installing a heat sink


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in the Before working inside your system section.
4. If installed, remove the cooling fan assembly.
5. If installed, remove the full-length PCIe card.

146
6. Install the processor.

Steps
1. If you are using an existing heat sink, remove the thermal grease from the heat sink by using a clean
lint-free cloth.
2. Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on
the top of the processor.
CAUTION: Applying too much thermal grease can result in excess grease coming in contact
with and contaminating the processor socket.

NOTE: The thermal grease syringe is intended for one-time use only. Dispose of the syringe
after you use it.

Figure 66. Applying thermal grease on the top of the processor

1. processor 2. thermal grease


3. thermal grease syringe
3. Place the heat sink onto the processor.
4. Tighten one of the four screws to secure the heat sink to the system board.
5. Tighten the screw diagonally opposite to the first screw you have tightened.
NOTE: Do not over-tighten the heat sink retention screws when installing the heat sink. To
prevent over-tightening, tighten the retention screw until resistance is felt, and stop after the
screw is seated. The screw tension should not be more than 6 in-lb (6.9 kg-cm).
6. Repeat the procedure for the remaining two screws.

147
Figure 67. Installing the heat sink

1. heat sink 2. retention screw (4)

3. retention screw slot (4) 4. processor socket

Next steps

1. If applicable, install the PCIe card.


2. If applicable, install the cooling fan assembly.
3. Follow the procedure listed in the After working inside your system section.
4. While booting, press F2 to enter System Setup and verify that the processor information matches the
new system configuration.
5. Run the system diagnostics to verify that the new processor operates correctly.

Related Links
Safety instructions
Before working inside your system
Removing the optional cooling fan assembly
Installing a processor

Power supply unit


Your system supports either:

• Two 495 W, 750 W, 1100 W, or 1600 W (Platinum) AC power supply modules or


• Two 750 W (Titanium) AC power supply modules or
• Two 1100 W DC power supply modules

CAUTION: If two power supplies units (PSU) are used, they must be of the same maximum output
power.

148
NOTE: 495 W, 750 W, and 1100 W Platinum power supplies are nominally rated for 100 VAC to 240
VAC input.
750 W Titanium and 1600 W Platinum power supplies are nominally rated for 200 VAC to 240 VAC
input.

1100 W DC power supply is nominally rated for –(48-60) VDC input.

NOTE: When two identical PSUs are installed, power supply redundancy (1+1 – with redundancy or
2+0 – without redundancy) is configured in system BIOS. In redundant mode, power is supplied to
the system equally from both PSUs when Hot Spare is disabled. When Hot Spare is enabled, one of
the PSUs will be put into standby when system utilization is low in order to maximize efficiency.
NOTE: For AC power supplies, use only power supplies with the Extended Power Performance (EPP)
label on the back. Mixing PSUs from previous generations of servers can result in a power supply
mismatch condition or failure to turn on.

NOTE: When you have more than two GPU cards on your system, you will need two 1100 W PSUs
installed on your system.

Hot spare feature


Your system supports the hot spare feature that significantly reduces the power overhead associated with
power supply redundancy.

When the hot spare feature is enabled, one of the redundant PSUs is switched to the sleep state. The
active PSU supports 100 percent of the load, thus operating at higher efficiency. The PSU in the sleep
state monitors output voltage of the active PSU. If the output voltage of the active PSU drops, the PSU in
the sleep state returns to an active output state.

If having both PSUs active is more efficient than having one PSU in the sleep state, the active PSU can
also activate the sleeping PSU.

The default PSU settings are as follows:


• If the load on the active PSU is more than 50 percent, then the redundant PSU is switched to the
active state.
• If the load on the active PSU falls below 20 percent, then the redundant PSU is switched to the sleep
state.

You can configure the hot spare feature by using the iDRAC settings. For more information about iDRAC
settings, see the Integrated Dell Remote Access Controller User’s Guide available at Dell.com/
idracmanuals.

Removing an AC power supply unit


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: The system needs one power supply for normal operation. On power-redundant
systems, remove and replace only one power supply at a time in a system that is powered on.

149
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with the
power supply unit (PSU) removal. For information about the cable management arm, see the
system’s rack documentation.
Steps
1. Disconnect the power cable from the power source and from the PSU you intend to remove, and
then remove the cables from the strap.
2. Press the release latch and slide the PSU out of the chassis by using the PSU handle.

Figure 68. Removing an AC PSU

1. release latch 2. PSU cable connector


3. PSU 4. power connector
5. PSU handle

Related Links
Installing an AC power supply unit

Installing an AC power supply unit


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.

1. Follow the safety guidelines listed in the Safety instructions section.


2. For systems that support redundant power supply units (PSUs), ensure that both the PSUs are of the
same type and have the same maximum output power
3. If installed, remove the PSU blank.

Steps
1. Slide the new PSU into the chassis until the PSU is fully seated and the release latch snaps into place.

150
NOTE: If you unlatched the cable management arm, relatch it. For information about the cable
management arm, see the rack documentation of your system.
2. Connect the power cable to the PSU and plug the cable into a power outlet.
CAUTION: When connecting the power cable, secure the cable with the strap.

NOTE: When installing, hot swapping, or hot-adding a new PSU, wait for 15 seconds for the
system to recognize the PSU and determine its status. The power supply redundancy may not
occur until discovery is complete. Wait until the new PSU is discovered and enabled before you
remove the other PSU. The PSU status indicator turns green to signify that the PSU is
functioning properly.

Figure 69. Installing an AC PSU

1. release latch 2. PSU cable connector


3. PSU 4. power connector
5. PSU handle

Related Links
Removing an AC power supply unit

Wiring instructions for a DC power supply unit


Your system supports up to two –(48–60) V DC power supply units (when available).
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician
must perform all connections to DC power and to safety grounds. Do not attempt connecting to
DC power or installing grounds yourself. All electrical wiring must comply with applicable local
or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
CAUTION: Wire the unit with copper only, unless otherwise specified, use only 10 American Wire
Gauge (AWG) wire rated minimum 90 ºC for source and return. Protect the –(48–60) V DC (1
wire) with a branch circuit over-current protection rated 50 A for DC with a high interrupt
current rating.

151
CAUTION: Connect the equipment to a –(48–60) V DC supply source that is electrically isolated
from the AC source (reliably grounded –(48–60) V DC SELV source). Ensure that the –(48–60) V
DC source is efficiently secured to earth (ground).

NOTE: A readily accessible disconnect device that is approved and rated, is incorporated in the field
wiring.

Input requirements
• Supply voltage: –(48–60) V DC
• Current consumption: 32 A (maximum)

Kit contents
• Dell part number 6RYJ9 terminal block or equivalent (1)
• #6-32 nut equipped with lock washer (1)

Required tools
Wire-stripper pliers, capable of removing insulation from size 10 AWG solid or stranded, insulated copper
wire.

NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding).

Required wires
• One UL 10 AWG, 2 m maximum (stranded) black wire [–(48–60) V DC]
• One UL 10 AWG, 2 m maximum (stranded) red wire (V DC return)
• One UL 10 AWG, 2 m maximum green/yellow, green with a yellow stripe, stranded wire (safety
ground)

Assembling and connecting the safety ground wire


Prerequisites
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician
must perform all connections to DC power and to safety grounds. Do not attempt connecting to
DC power or installing grounds yourself. All electrical wiring must comply with applicable local
or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
Steps
1. Strip the insulation from the end of the green or yellow wire, exposing approximately 4.5 mm (0.175
inch) of copper wire.
2. Using a hand-crimping tool (Tyco Electronics, 58433-3 or equivalent), crimp the ring-tongue
terminal (Jeeson Terminals Inc., R5-4SA or equivalent) to the green/yellow wire (safety ground wire).
3. Connect the safety ground wire to the grounding post on the back of the system by using a #6-32
nut equipped with a locking washer.

152
Figure 70. Assembling and connecting the safety ground wire

1. #6-32 nut 2. spring washer


3. locking washer 4. safety ground wire
5. grounding post

Related Links
Safety instructions

Assembling the DC input power wires


Prerequisites
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician
must perform all connections to DC power and to safety grounds. Do not attempt connecting to
DC power or installing grounds yourself. All electrical wiring must comply with applicable local
or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
Steps
1. Strip the insulation from the ends of the DC power wires, exposing approximately 13 mm (0.5 inch)
of copper wire.
WARNING: Reversing polarity when connecting DC power wires can permanently damage
the power supply or the system.
2. Insert the copper ends into the mating connectors and tighten the captive screws at the top of the
mating connector using a Phillips #2 screwdriver.
WARNING: To protect the power supply from electrostatic discharge, the captive screws
must be covered with the rubber cap before inserting the mating connector into the power
supply.
3. Rotate the rubber cap clockwise to fix it over the captive screws.
4. Insert the mating connector into the power supply.

153
Figure 71. Assembling the DC input power wires

1. wire RTN 2. DC power connector


3. captive screws (2) 4. rubber cap
5. DC power socket 6. wire –48 V

Related Links
Safety instructions

Removing a DC power supply unit


Prerequisites
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician
must perform all connections to DC power and to safety grounds. Do not attempt connecting to
DC power or installing grounds yourself. All electrical wiring must comply with applicable local
or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.
CAUTION: The system needs one power supply for normal operation. On power-redundant
systems, remove and replace only one power supply at a time in a system that is powered on.
NOTE: You may have to unlatch and lift the optional cable management arm if it interferes with
power supply removal. For information about the cable management arm, see the rack
documentation of your system.
Steps
1. Disconnect the power wires from the power source and the connector from the PSU you intend to
remove.
2. Disconnect the safety ground wire.
3. Press the release latch and slide the PSU out of the chassis by using the PSU handle.

154
Figure 72. Removing a DC PSU

1. release latch 2. power supply status indicator


3. PSU 4. power connector
5. PSU handle

Related Links
Safety instructions
Installing a DC power supply unit

Installing a DC power supply unit


Prerequisites
WARNING: For equipment using –(48–60) V DC power supply units (PSUs), a qualified electrician
must perform all connections to DC power and to safety grounds. Do not attempt connecting to
DC power or installing grounds yourself. All electrical wiring must comply with applicable local
or national codes and practices. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow all safety instructions that came with the product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. If installed, remove the PSU blank.
4. Verify that both the PSUs are of the same type and have the same maximum output power.
NOTE: The maximum output power (shown in watts) is listed on the PSU label.

Steps
1. Slide the PSU into the chassis until the PSU is fully seated and the release latch snaps into place.
NOTE: If you have unlatched the cable management arm, relatch it. For information about the
cable management arm, see the system’s rack documentation.
2. Connect the safety ground wire.
3. Install the DC power connector in the PSU.

155
CAUTION: When connecting the power wires, ensure that you secure the wires with the strap
to the PSU handle.
4. Connect the wires to a DC power source.
NOTE: When installing, hot-swapping, or hot-adding a new PSU, wait for 15 seconds for the
system to recognize the PSU and determine its status. The PSU status indicator turns green to
signify that the PSU is functioning properly.

Figure 73. Installing a DC PSU

1. release latch 2. power supply status indicator


3. PSU 4. power connector
5. PSU handle

Next steps

• Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions
Before working inside your system
After working inside your system
Removing a DC power supply unit

Removing the power supply unit blank


If you are installing a second power supply unit (PSU), remove the PSU blank in the bay by pulling the
blank outward.
CAUTION: To ensure proper system cooling, the power supply blank must be installed in the
second PSU bay in a non-redundant configuration. Remove the PSU blank only if you are
installing a second PSU.

156
Figure 74. Removing the PSU blank

1. PSU blank 2. PSU bay

Related Links
Safety instructions
Installing the power supply unit blank

Installing the power supply unit blank


Install the power supply unit (PSU) blank only in the second PSU bay.

Align the PSU blank with the PSU bay and push it into the chassis until it clicks into place.

Figure 75. Installing the PSU blank

1. PSU blank 2. PSU bay

Related Links

157
Safety instructions
Removing the power supply unit blank

System battery
The system board battery is used for low-level system functions like powering the real-time clock and
storing the computer’s BIOS settings.

Replacing the system battery


Prerequisites
WARNING: There is a danger of a new battery exploding if it is incorrectly installed. Replace the
battery only with the same or equivalent type recommended by the manufacturer. For more
information, see the safety information that shipped with your system.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. Remove the cooling shroud.

Steps
1. Locate the battery socket. For more information, see the System board jumpers and connectors
section.
CAUTION: To avoid damage to the battery connector, you must firmly support the connector
while installing or removing a battery.
2. Place your finger between the securing tabs at the negative side of the battery connector and lift the
battery out of the socket.

Figure 76. Removing the system battery

1. system battery 2. system battery slot


3. To install a new system battery, hold the battery with the "+" facing up and slide it under the securing
tabs.
4. Press the battery into the connector until it snaps into place.

158
Figure 77. Installing the system battery

1. system battery 2. system battery slot

Next steps

1. Install the cooling shroud.


2. Follow the procedure listed in the After working inside your system section.
3. While booting, press F2 to enter System Setup and ensure the battery is operating properly.
4. Enter the correct time and date in the System Setup Time and Date fields.
5. Exit System Setup.

Related Links
Safety instructions
After working inside your system
Before working inside your system
Removing the cooling shroud

Hard drive backplane


Depending on the configuration, your system supports one of the following:

• 3.5 inch x8 SAS/SATA backplane


• 3.5 inch x18 SAS/SATA backplane
• 2.5 inch x4 Dell PowerEdge Express Flash (PCIe SSD) backplane
• 2.5 inch x16 SAS/SATA backplane
• 2.5 inch x32 SAS/SATA backplane

Depending on the configuration, your system supports one of the following backplane combinations:

• 3.5 inch x8 SAS/SATA backplane and 2.5 inch x4 PCIe SSD backplane
• 2.5 inch x16 SAS/SATA backplane and 2.5 inch x4 PCIe SSD backplane
• 2.5 inch x16 SAS/SATA backplane for hard-drives in the hard drive bay and 2.5 inch x16 SAS/SATA
backplane for hard-drives in a flex bay.

Removing the hard drive backplane


Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.

159
2. Follow the procedure listed in the Before working inside your system section.
3. Remove all hard drives.
4. Remove the cooling shroud.
5. If applicable, remove the cooling-fan assembly.

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: To prevent damage to the drives and backplane, you must remove the hard drives
from the system before removing the backplane.
CAUTION: You must note the number of each hard drive and temporarily label them before
removal so that you can replace them in the same locations.
Steps
1. Disconnect the SAS/SATA/SSD data, signal, and power cable(s) from the backplane.
2. Pull the release pin or the release tab and pull the backplane up and out from the system.
NOTE: For a Dell PowerEdge Express Flash (PCIe SSD) backplane, press the release tab to
unlock the hard-drive backplane and release it from the hard-drive bay.

Figure 78. Removing the PCIe SSD hard drive backplane

1. release tab 2. PCIe SSD hard drive backplane


3. hard-drive connector 4. PCIe cable
5. power cable 6. signal cable
7. power connector on backplane 8. signal cable connector on backplane
9. PCIe cable connector on backplane

160
Figure 79. Removing a 3.5 inch (x8) SAS/SATA backplane

1. SAS cable 2. x8 backplane


3. backplane power connector 4. backplane power cable
5. release pin 6. signal cable

161
Figure 80. Cabling—3.5 inch (x8) SAS/SATA backplane

1. SAS A connector on system board 2. SAS B connector on system board


3. system board 4. signal connector on system board

5. x8 backplane 6. signal connector on backplane

7. SAS B connector on backplane 8. SAS A connector on backplane

162
Figure 81. Removing a 3.5 inch (x8) SAS/SATA backplane with a single PERC card

1. SAS cable 2. x8 backplane


3. power connector 4. power cable
5. release pin 6. signal cable

163
Figure 82. Cabling—3.5 inch (x8) SAS/SATA backplane with a single PERC card

1. SAS B connector on PERC card 2. SAS A connector on PERC card


3. PERC card 4. system board
5. signal connector on system board 6. x8 backplane
7. signal connector on backplane 8. SAS B connector on backplane
9. SAS A connector on backplane

164
Figure 83. Removing a 3.5 inch (x8) plus 2.5 Inch (x4) SAS/SATA backplane

1. x8 backplane power cable 2. power connector on x8 backplane


3. x8 backplane 4. release pin

5. SAS cable on x8 backplane 6. signal cable on x8 backplane

7. power cable on PCIe SSD backplane 8. PCIe cable on PCIe SSD backplane

9. signal cable on PCIe SSD backplane 10. power connector on PCIe SSD
backplane

11. signal connector on PCIe SSD backplane 12. PCIe SSD backplane

13. release tab

165
Figure 84. Cabling—3.5 Inch (x8) plus 2.5 inch (x4) SAS/SATA backplane

1. PCIe C connector on PCIe SSD backplane 2. PCIe B connector on PCIe SSD


backplane

3. PCIe A connector on PCIe SSD backplane 4. PCIe SSD backplane signal connector

5. SAS B cable from 3.5 inch backplane on 6. SAS A cable from 3.5 inch backplane on
PERC card PERC card
7. PCIe C connector from PCIe SSD 8. PCIe A connector from PCIe SSD
backplane to PCIe extender card backplane to PCIe extender card

9. PCIe D connector from PCIe SSD 10. PCIe B connector from PCIe SSD
backplane to PCIe extender card backplane to PCIe extender card

166
11. PCIe bridge card 12. PERC card 2

13. System Board 14. PCIe SSD backplane signal connector


on system board

15. x8 backplane signal connector on system 16. x8 backplane signal connector


board

17. 3.5-inch x8 backplane 18. SAS B connector on x8 backplane

19. SAS A connector on x8 backplane 20. PCIe D connector on PCIe SSD


backplane

21. PCIe SSD backplane

Figure 85. Removing a 3.5 inch (x18) SAS/SATA backplane

1. x18 backplane 2. signal cable


3. release pin 4. power cable
5. power connector 6. SAS cable

167
Figure 86. Cabling—3.5 inch (x18) SAS/SATA backplane

1. SAS B connector on PERC card 2. SAS A connector on PERC card


3. PERC card 4. System board
5. signal connector on system board 6. SAS A connector on backplane

7. SAS B connector on backplane 8. x18 backplane


9. signal connector on backplane

168
Figure 87. Removing a 2.5 inch (x16) SAS/SATA backplane

1. x16 backplane 2. release pin


3. signal cable 4. power connector
5. power cable 6. SAS cable

169
Figure 88. Cabling—2.5 inch (x16) SAS/SATA backplane

1. SAS B connector on PERC card 2. SAS A connector on PERC card


3. PERC card 4. system board
5. signal connector on system board 6. SAS B connector on backplane
7. SAS A connector on backplane 8. x16 backplane
9. signal connector on backplane

170
Figure 89. Removing a 2.5 inch (x16) plus 2.5 Inch (x4) SAS/SATA backplane

1. x16 backplane 2. release pin

3. signal cable to x16 backplane 4. power connector on x16 backplane


5. power cable to x16 backplane 6. SAS cable to x16 backplane
7. power cable to PCIe SSD backplane 8. PCIe cable to PCIe SSD backplane

9. signal cable to PCIe SSD backplane 10. power connector on PCIe SSD
backplane

11. signal connector on PCIe SSD backplane 12. PCIe SSD backplane

13. release tab

171
Figure 90. Cabling—2.5 inch (x16) plus 2.5 inch (x4) SAS/SATA backplane

1. PCIe C connector on PCIe SSD backplane 2. PCIe B connector on PCIe SSD


backplane

3. PCIe A connector on PCIe SSD backplane 4. PCIe SSD backplane signal connector

5. SAS B cable from 2.5 inch backplane on 6. SAS A cable from 2.5 inch backplane on
PERC card PERC card
7. PCIe C connector from PCIe SSD 8. PCIe A connector from PCIe SSD
backplane to PCIe extender card backplane to PCIe extender card

9. PCIe D connector from PCIe SSD 10. PCIe B connector from PCIe SSD
backplane to PCIe extender card backplane to PCIe extender card

172
11. PCIe bridge card 12. PERC card 2

13. System Board 14. PCIe SSD backplane signal connector


on system board

15. x16 backplane signal connector on 16. SAS B cable on x16 backplane
system board

17. SAS A cable on x16 backplane 18. 2.5-inch x16 backplane

19. x16 backplane signal cable 20. PCIe D connector on PCIe SSD
backplane

21. PCIe SSD backplane

Figure 91. Removing a 2.5 inch (x32) SAS/SATA backplane with two PERC cards

1. release pin 2. signal cable to backplane 2

3. power connector on backplane 2 4. power cable to backplane 2

5. SAS cable to backplane 2 6. signal cable to backplane 1

7. power connector on backplane 1 8. power cable to backplane 1

9. SAS cable to backplane 1 10. backplane 1


11. backplane 2

173
Figure 92. Cabling—2.5 inch (x32) SAS/SATA backplane with two PERC cards

1. signal connector on backplane 2 2. SAS B connector on backplane 2


3. SAS A connector on backplane 2 4. SAS B connector on PERC 1
5. SAS A connector on PERC 1 6. SAS B connector on PERC 2
7. SAS A connector on PERC 2 8. PERC card 2
9. PERC card 1 10. system board
11. signal cable from backplane 2 on system 12. signal cable from backplane 1 on
board system board
13. SAS B connector on backplane 1 14. SAS A connector on backplane 1
15. backplane 1 16. signal connector on backplane 1
17. backplane 2

174
Figure 93. Removing 2.5 inch (x32) SAS/SATA backplane with a single PERC card

1. release pin 2. signal cable to backplane 2

3. power connector on backplane 2 4. power cable to backplane 2

5. SAS cable to backplane 2 6. signal cable to backplane 1

7. power connector on backplane 1 8. power cable to backplane 1

9. SAS cable to backplane 1 10. x16 backplane 1

11. SAS connector on backplane 2 12. x16 backplane 2

175
Figure 94. Cabling—2.5 inch (x32) SAS/SATA backplane with a single PERC card

1. signal connector on backplane 2 2. SAS B connector on backplane 2


3. SAS A connector on backplane 2 4. SAS B connector on PERC card

5. SAS A connector on PERC card 6. x32 PERC card

7. system board 8. backplane 2 signal connector on system


board

9. backplane 1 signal connector on system 10. SAS B connector on backplane 1


board

11. SAS A connector on backplane 1 12. backplane 1

13. signal connector on backplane 1 14. SAS B1 connector on backplane 2

15. SAS A1 connector on backplane 2 16. backplane 2

Related Links

176
Safety instructions
Before working inside your system
Removing the cooling shroud
Removing the optional cooling fan assembly

Installing the hard drive backplane


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
3. Remove all the hard drives. For more information, see the Removing a hot swap hard drive section.
4. If applicable, remove the cooling-fan assembly. For more information, see the Removing the
cooling-fan assembly (optional) section.
5. Remove the cooling shroud. For more information, see the Removing the cooling shroud section.

Steps
1. Use the hooks at the base of the chassis as guides to align the hard drive backplane.
2. Lower the hard-drive backplane into the chassis to secure the hard drive backplane into place.
NOTE: For a Dell PowerEdge Express Flash (PCIe SSD) backplane, lower the hard-drive
backplane into the chassis until the release tab snaps into place.
3. Connect the SAS/SATA/SSD data, signal, and power cable(s) to the backplane. See the cabling
instructions provided in this document.

Next steps

1. If applicable, install the cooling-fan assembly. For more information, see the Installing the cooling-
fan assembly (optional) section.
2. Install the cooling shroud. For more information, see the Installing the cooling shroud section.
3. Install the hard drives in their original locations.
4. Follow the procedure listed in the After working inside your system section.

177
Figure 95. Installing the PCIe SSD hard drive backplane

1. PCIe SSD hard drive backplane 2. PCIe SSD hard drive connector

3. PCIe cable 4. power cable

5. signal cable 6. power connector on backplane

7. signal cable connector on backplane 8. PCIe cable connector on backplane

178
Figure 96. Installing a 3.5 inch (x8) SAS/SATA backplane

1. SAS cable 2. x8 backplane

3. backplane power connector 4. backplane power cable

5. Release pin 6. signal cable

Figure 97. Installing a 3.5 inch (x8) SAS/SATA backplane with a single PERC card

1. SAS cable 2. x8 backplane

179
3. power connector 4. power cable

5. release pin 6. signal cable

Figure 98. Installing a 3.5 inch (x8) plus 2.5 Inch (x4) SAS/SATA backplane

1. x8 backplane power cable 2. power connector on x8 backplane


3. x8 backplane 4. release pin

5. SAS cable on x8 backplane 6. signal cable on x8 backplane


7. power cable on PCIe SSD backplane 8. PCIe cable on PCIe SSD backplane
9. signal cable on PCIe SSD backplane 10. power connector on PCIe SSD backplane
11. signal connector on PCIe SSD backplane 12. PCIe SSD backplane

180
Figure 99. Installing a 3.5 inch (x18) SAS/SATA backplane

1. x18 backplane 2. signal cable

3. release pin 4. power cable

5. power connector 6. SAS cable

181
Figure 100. Installing a 2.5 inch (x16) SAS/SATA backplane

1. x16 backplane 2. release pin


3. signal cable 4. power connector
5. power cable 6. SAS cable

182
Figure 101. Installing a 2.5 inch (x16) plus 2.5 Inch (x4) SAS/SATA backplane

1. x16 backplane 2. release pin

3. signal cable to x16 backplane 4. power connector on x16 backplane


5. power cable to x16 backplane 6. SAS cable to x16 backplane
7. power cable to PCIe SSD backplane 8. PCIe cable to PCIe SSD backplane

9. signal cable to PCIe SSD backplane 10. power connector on PCIe SSD backplane

11. signal connector on PCIe SSD backplane 12. PCIe SSD backplane

183
Figure 102. Installing a 2.5 inch (x32) SAS/SATA backplane with two PERC cards

1. release pin 2. signal cable to backplane 2

3. power connector on backplane 2 4. power cable to backplane 2

5. SAS cable to backplane 2 6. signal cable to backplane 1

7. power connector on backplane 1 8. power cable to backplane 1

9. SAS cable to backplane 1 10. x16 backplane 1

11. x16 backplane 2

184
Figure 103. Installing a 2.5 inch (x32) SAS/SATA backplane with a single PERC card

1. release pin 2. signal cable to backplane 2

3. power connector on backplane 2 4. power cable to backplane 2

5. SAS cable to backplane 2 6. signal cable to backplane 1

7. power connector on backplane 1 8. power cable to backplane 1

9. SAS cable to backplane 1 10. x16 backplane 1

11. SAS connector on backplane 2 12. x16 backplane 2


Related Links
Safety instructions
Before working inside your system
After working inside your system
Safety instructions
Before working inside your system
Removing a hot swappable hard drive or SSD
Installing the cooling shroud
Installing the optional cooling fan assembly

SD vFlash media card (optional)


An SD vFlash card is a Secure Digital (SD) card that plugs into the SD vFlash card slot in the iDRAC port
card. It provides persistent on-demand local storage and a custom deployment environment that enables
automation of server configuration, scripts, and imaging. It emulates USB device(s). For more information,
see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

185
Replacing an optional SD vFlash media card
1. Locate the SD vFlash media slot on the system.
2. To remove the SD vFlash media card, push the card inward to release it, and pull the card from the
card slot.

Figure 104. Removing the SD vFlash media card

1. SD vFlash media card 2. SD vFlash media card slot


3. To install an SD vFlash media card, with the label side facing up, insert the contact-pin end of the SD
vFlash media card into the card slot on the module.
NOTE: The slot is keyed to ensure correct insertion of the card.
4. Press the card inward to lock it into the slot.

Figure 105. Installing the SD vFlash media card

1. SD vFlash media card 2. SD vFlash media card slot

Control panel assembly


Removing the control panel assembly
Prerequisites

1. Follow the safety guidelines listed in the safety instructions section.


2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in the Before working inside your system section.

186
4. If applicable, remove the cooling fan assembly.

CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Remove the screw that secures control panel to the chassis.
2. Disconnect the control panel cable and the control panel USB cable from the system board.
CAUTION: Do not use excessive force when removing the control panel cables as it can
damage the connectors.
3. Slide the control panel out of the chassis.
NOTE: Follow the same steps to remove the control panel in the rack-mode configuration.

Figure 106. Removing the control panel assembly

1. control panel 2. control panel cable


3. control panel USB cable 4. screw
4. To remove the information tag, perform the following steps:
a. Locate and press the tabs on the information tag.
b. Push the information tag out of the slot to remove it from the control panel.
NOTE: Retain the information tag to replace it in the new control panel.

187
Figure 107. Removing the information tag

1. information tag 2. tab


3. slot

Related Links
Safety instructions
Before working inside your system
Installing the control panel assembly
Safety instructions

Installing the control panel assembly


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the safety instructions section.


2. Keep the Phillips #2 screwdriver ready.

Steps
1. Replace the blank information tag in the new control panel with the information tag retained from
the old control panel.
NOTE: An Information tag contains system information about the Service Tag, NIC, and MAC
address etc.

188
Figure 108. installing the control panel assembly

1. control panel 2. control panel cable


3. control panel USB cable 4. screw
2. To install the information tag, push the information tag into the control-panel slot.

Figure 109. Installing the information tag

1. information tag 2. tab


3. slot
3. Connect the control panel cable and the control panel USB cable to the control panel assembly.
4. Align and insert the control panel into the control panel slot in the chassis.
5. Secure the control panel to the chassis by using the screw.
6. Connect the control panel cable and the control panel USB cable to the system board.

Next steps
1. If applicable, install the cooling fan assembly.
2. Follow the procedure listed in the After working inside your system section.
Related Links
Safety instructions
After working inside your system

189
Installing the optional cooling fan assembly

System board
The system board has the connectors for your system components and also contains the integrated
components.

Removing the system board


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may
be prompted to create a recovery key during program or System Setup. Be sure to create and
safely store this recovery key. If you replace this system board, you must supply the recovery key
when you restart your system or program before you can access the encrypted data on your hard
drives.
CAUTION: Do not attempt to remove the TPM plug-in module from the motherboard. After the
TPM plug-in module is installed, it is cryptographically bound to that specific motherboard. Any
attempt to remove an installed TPM plug-in module breaks the cryptographic binding, and it
cannot be re-installed or installed on another motherboard.

1. Follow the safety guidelines listed in the safety instructions section.


2. Keep the Phillips #2 screwdriver ready.
3. Follow the procedure listed in the Before working inside your system section.
4. Remove the following:

a. PCIe card holder


b. Cooling shroud
c. Cooling-fan assembly, if applicable
d. Integrated storage controller card
e. Internal dual SD module
f. Internal USB key (if installed)
g. Heat sink(s)
h. Processors(s)
NOTE: To prevent damage to the processor pins when replacing a faulty system board,
ensure that you cover the processor socket with the processor protective cap
i. memory modules

Steps
1. Disconnect all cables from the system board.
CAUTION: Take care not to damage the system identification button while removing the
system board from the chassis.
2. Holding the post, pull the blue release pin, and slide the system board toward the front of the system.
3. Holding the post, incline the system board at an angle, and lift the system board out of the chassis.

190
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.

Figure 110. Removing the system board

1. post 2. system board


3. release pin

Related Links
Safety instructions
Before working inside your system
Installing the system board

Installing the system board


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

191
1. Follow the safety guidelines listed in the safety instructions section.
2. Keep the #2 Phillips screwdriver ready.
3. Follow the procedure listed in the Before working inside your system section.

Steps
1. Unpack the new system board assembly.
CAUTION: Do not lift the system board by holding a memory module, processor, or other
components.
2. Holding the post, incline the system board, and lower the system board into the chassis.
3. Push the system board toward the back of the chassis such that the ports on the system board align
with the corresponding slots on the chassis.

Next steps

1. Install the Trusted Platform Module (TPM). For information on how to install TPM, see installing TPM
section. For information on TPM, see the Trusted platform module section.
2. Install the following:

a. processors(s) and heat sink(s)


b. internal USB key (if installed)
c. internal dual SD module
d. integrated storage controller card
e. cooling-fan assembly, if applicable
f. cooling shroud
g. PCIe card holder
3. Reconnect all cables to the system board.
NOTE: Ensure that the cables inside the system are routed along the chassis wall and secured
by using the cable securing bracket.
4. Follow the procedure listed in the After working inside your system section.
5. Import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell
Remote Access Controller User's Guide at dell.com/esmmanuals.
6. Ensure that you:

a. Use the Easy Restore feature to restore the service tag. For more information, see the Easy
Restore section.
b. If the service tag is not backed up in the backup flash device, enter the system service tag
manually. For more information, see entering the system Service Tag section.
c. Update the BIOS and iDRAC versions.
d. Re-enable the Trusted Platform Module (TPM). For more information, see the Re-enabling the
TPM for BitLocker users section or the Re-enabling the TPM for Intel TXT users section.

192
Figure 111. Installing the system board

1. post 2. system board


3. release pin

Related Links
Safety instructions
Before working inside your system
Installing the Trusted Platform Module

Entering the system Service Tag by using System Setup


If Easy Restore fails to restore the Service Tag, use System Setup to enter the Service Tag.

1. Turn on the system.


2. Press F2 to enter System Setup.
3. Click Service Tag Settings.
4. Enter the Service Tag.
NOTE: You can enter the Service Tag only when the Service Tag field is empty. Ensure that you
enter the correct Service Tag. After the Service Tag is entered, it cannot be updated or changed.
5. Click Ok.
6. Import your new or existing iDRAC Enterprise license.

193
For more information, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/
idracmanuals.

Restoring the Service Tag by using the Easy Restore feature


The Easy Restore feature enables you to restore your system’s Service Tag, license, UEFI configuration,
and the system configuration data after replacing the system board. All data is automatically backed up in
a backup flash device. If BIOS detects a new system board and the Service Tag in the backup flash device,
BIOS prompts the user to restore the backup information.

1. Turn on the system.


If BIOS detects a new system board, and if the Service Tag is present in the backup flash device, BIOS
displays the Service Tag, the status of the license, and the UEFI Diagnostics version.
2. Perform one of the following steps:
• Press Y to restore the Service Tag, license, and diagnostics information.
• Press N to navigate to the Dell Lifecycle Controller based restore options.
• Press F10 to restore data from a previously created Hardware Server Profile.

After the restore process is complete, BIOS prompts to restore the system configuration data.
3. Perform one of the following steps:
• Press Y to restore the system configuration data.
• Press N to use the default configuration settings.

After the restore process is complete, the system restarts.

Trusted Platform Module


Trusted Platform Module (TPM) is a dedicated microprocessor designed to secure hardware by
integrating cryptographic keys into devices. A software can use a Trusted Platform Module to
authenticate hardware devices. As each TPM chip has a unique and secret RSA key burned in as it is
produced, it can perform the platform authentication.
CAUTION: Do not attempt to remove the Trusted Platform Module (TPM) from the system board.
After the TPM is installed, it is cryptographically bound to that specific system board. Any attempt
to remove an installed TPM breaks the cryptographic binding, and it cannot be re-installed or
installed on another system board.
NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures must be
performed only by Dell certified service technicians.

Installing the Trusted Platform Module


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.

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Steps
1. Locate the Trusted Platform Module (TPM) connector on the system board.
NOTE: To locate the TPM connector on the system board, see the System board connectors
section.
2. Align the edge connectors on the TPM with the slot on the TPM connector.
3. Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system
board.
4. Press the plastic bolt until the bolt snaps into place.

Figure 112. Installing the TPM

1. TPM 2. TPM connector


3. slot on the TPM connector 4. plastic bolt
5. slot on the system board

Next steps

1. Install the system board.


2. Follow the procedure listed in the After working inside your system section.

Related Links
Safety instructions
Before working inside your system

Initializing the TPM for BitLocker users


Initialize the TPM.
For more information about initializing the TPM, see http://technet.microsoft.com/en-us/library/
cc753140.aspx.

The TPM Status changes to Enabled, Activated.

Initializing the TPM for TXT users


1. While booting your system, press F2 to enter System Setup.
2. On the System Setup Main Menu screen, click System BIOS → System Security Settings.

195
3. From the TPM Security option, select On with Pre-boot Measurements.
4. From the TPM Command option, select Activate.
5. Save the settings.
6. Restart your system.
7. Enter System Setup again.
8. On the System Setup Main Menu screen, click System BIOS → System Security Settings.
9. From the Intel TXT option, select On.

Power interposer board and power distribution board


Removing the power interposer board
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.
CAUTION: To prevent damage to the power interposer board (PIB), you must remove the
power supply module(s) from the system before removing the power interposer board or
power distribution board (PDB).
3. Remove the power supply module(s) from the back of the chassis.
4. Remove the PCIe card holders.
5. Remove the cooling shroud.
6. If connected, remove the cooling fan assembly.
7. Disconnect the power cables from the system board and the hard-drive backplane.
8. Remove the system board. For more information, see the Removing the system board section.

Steps
1. Pull the release pin and detach the PIB from the PDB.
2. Slide and lift the PIB up until the grooves on the PIB disengage from the pins on the chassis.

196
Figure 113. Removing the power interposer board

1. power interposer board 2. release pin


3. power distribution board

Related Links
Safety instructions
Before working inside your system
Removing the system board
Installing the power interposer board

Removing the power distribution board


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the safety instructions section.


2. Keep the #2 Phillips screwdriver ready.
3. Follow the procedure listed in the Before working inside your system section.
CAUTION: To prevent damage to the power interposer board (PIB), you must remove the
power supply module(s) from the system before removing the power interposer board or
power distribution board (PDB).
4. Disconnect the power supply module(s) from the back of the chassis.
5. Remove the PCIe card holders.
6. Remove the cooling shroud.
7. If applicable, remove the cooling fan assembly.

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8. Disconnect the power cables from the system board and the hard-drive backplane.
9. Remove the system board. For more information, see the Removing the system board section.
10. Remove the power interposer board.

Steps
1. Disconnect the power cables from the power distribution board (PDB).
2. Remove the six screws that secure the PDB to the chassis.
3. Lift the PDB up and out of the chassis.

Figure 114. Removing the power distribution board

1. screws (6) 2. power distribution board

Related Links
Safety instructions
Installing the power distribution board
Before working inside your system

Installing the power distribution board


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

1. Follow the safety guidelines listed in the Safety instructions section.


2. Keep the Phillips #2 screwdriver ready.

Steps
1. Align the screw holes on the power distribution board (PDB) with the holes on the chassis.
2. Secure the PDB on to the chassis by using the six screws.
3. Connect the power cables to the PDB.

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Next steps

1. Install the power interposer board.


2. Install the system board. For more information, see the Installing system board section.
3. Connect the power cables to the system board and the hard-drive backplane.
4. If applicable, install the cooling fan assembly.
5. Install the cooling shroud.
6. Install the PCIe card holders.
7. Install the power supply module(s) in their original locations.
8. Follow the procedure listed in the After working inside your system section.

Figure 115. Installing the power distribution board

1. screws (6) 2. power distribution board


Related Links
Safety instructions
After working inside your system
Removing the power distribution board

Installing the power interposer board


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Follow the safety guidelines listed in the safety instructions section.

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Steps
1. Install the power distribution board (PDB).
2. Align the power interposer board (PIB) connector with the connector on the PDB.
3. Align the grooves on the PIB aligned with the pins on the chassis, and then connect the PIB to the
connector on the PDB.

Next steps

1. Install the system board. For more information, see the Installing system board section.
2. Connect the power cables to the system board and the hard-drive backplane.
3. If applicable, install the cooling fan assembly.
4. Install the cooling shroud.
5. Install the PCIe card holders.
6. Install the power supply module(s) in their original locations.
7. Follow the procedure listed in the After working inside your system section.

Figure 116. Installing the power interposer board

1. power interposer board 2. power distribution board


Related Links
Safety instructions
Installing the power interposer board
After working inside your system

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8
Using system diagnostics
If you experience a problem with your system, run the system diagnostics before contacting Dell for
technical assistance. The purpose of running system diagnostics is to test your system hardware without
requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service
and support personnel can use the diagnostics results to help you solve the problem.

Dell Embedded System Diagnostics


NOTE: The Dell Embedded System Diagnostics is also known as Enhanced Pre-boot System
Assessment (ePSA) diagnostics.

The Embedded System Diagnostics provides a set of options for particular device groups or devices
allowing you to:

• Run tests automatically or in an interactive mode


• Repeat tests
• Display or save test results
• Run thorough tests to introduce additional test options to provide extra information about the failed
device(s)
• View status messages that inform you if tests are completed successfully
• View error messages that inform you of problems encountered during testing

Running the Embedded System Diagnostics from Boot Manager


Prerequisites
Run the Embedded System Diagnostics (ePSA) if your system does not boot.
Steps
1. When the system is booting, press F11.
2. Use the up arrow and down arrow keys to select System Utilities → Launch Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.

Running the Embedded System Diagnostics from the Dell Lifecycle


Controller
1. As the system boots, press F11.
2. Select Hardware Diagnostics → Run Hardware Diagnostics.
The ePSA Pre-boot System Assessment window is displayed, listing all devices detected in the
system. The diagnostics starts executing the tests on all the detected devices.

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System diagnostic controls
Menu Description
Configuration Displays the configuration and status information of all detected devices.

Results Displays the results of all tests that are run.

System health Provides the current overview of the system performance.

Event log Displays a time-stamped log of the results of all tests run on the system. This is
displayed if at least one event description is recorded.

For information about embedded system diagnostics, see the ePSA Diagnostics Guide (Notebooks,
Desktops and Servers) available at Dell.com/support/home.

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9
Jumpers and connectors
This topic provides specific information about the system jumpers. It also provides some basic
information about jumpers and switches and describes the connectors on the various boards in the
system. Jumpers on the system board help to disable system and setup passwords. You must know the
connectors on the system board to install components and cables correctly.

System board connectors

Figure 117. System board jumpers and connectors

Table 37. System board jumpers and connector description

Item Connector Description


1 SLOT1 PCIE_G3_X16 (CPU1) PCIe card connector 1

2 SLOT2 PCIE_G2_X4 (PCH) PCIe card connector 2

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Item Connector Description
3 SLOT3 PCIE_G3_X16 (CPU1) PCIe card connector 3

4 B1, B5, B9, B2, B6, B10 Memory module sockets

5 FAN1 Cooling shroud fan connector

6 CPU2 Processor 2

7 FAN2 Fan connector

8 B12, B8, B4, B11, B7, B3 Memory module sockets

9 SLOT4 PCIE_G3_X8 (CPU2) PCIe card connector 4

10 SLOT5 PCIE_G2_X4 (CPU2) PCIe card connector 5

11 SLOT6 PCIE_G3_X16 (CPU2) PCIe card connector 6

12 SLOT7 PCIE_G3_X16 (CPU2) PCIe card connector 7

13 CPU1 Processor 1

14 TPM_Module Trusted Platform Module (TPM) connector

15 PIB_CONN PIB signal connector

16 FAN6 Fan connector

17 PWR_CONN_2 PIB signal connector

18 A10, A6, A2, A9, A5, A1 Memory module sockets

19 BP_SIG2 Backplane signal connector 2

20 FAN5 Cooling shroud fan connector

21 PWR_CONN_1 Power connector

22 BP_SIG1 Backplane signal connector 1

23 BP_SIG0 Dell PowerEdge Express Flash (PCIe SSD)


signal connector

24 A3, A7, A11, A4, A8, A12 Memory module sockets

25 FAN4 Cooling shroud fan connector

26 INTRUSION Chassis intrusion switch connector

27 FP_USB Control panel USB connector

28 CTRL_PNL Control panel interface connector

29 FAN3 Cooling shroud fan connector

30 PWRD_EN See System board jumper settings

31 NVRAM_CLR See System board jumper settings

32 SW RAID_B SW RAID connector 2

33 SW RAID_A SW RAID connector 1

34 IDSDM Internal dual SD module connector

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Item Connector Description
35 SATA_TBU Tape drive SATA connector

36 BATTERY System battery connector

37 SATA_CDROM Optical drive SATA connector

38 INT_USB_3.0 Internal USB 3.0 connector

39 SLOT8 PCIE_G3_X8 (CPU1) PCIe card connector 8

System board jumper settings


Table 38. System board jumper settings

Jumper Setting Description


PWRD_EN The password reset feature is enabled (pins 2–4).
BIOS local access is unlocked at the next AC
power cycle.

The password reset feature is disabled (pins 4–6).

NVRAM_CLR The configuration settings are retained at the next


system boot (pins 3–5).

The configuration settings are cleared at system


boot (pins 1–3).

Disabling a forgotten password


The software security features of the system include a system password and a setup password. The
password jumper enables these password features or disables them and clears any password(s) currently
in use.
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
2. Remove the system cover.
3. Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4.
4. Install the system cover.
The existing passwords are not disabled (erased) until the system boots with the jumper on pins 2
and 4. However, before you assign a new system and/or setup password, you must move the jumper
back to pins 4 and 6.

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NOTE: If you assign a new system and/or setup password with the jumper on pins 2 and 4, the
system disables the new password(s) the next time it boots.
5. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
6. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.
7. Remove the system cover.
8. Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6.
9. Install the system cover.
10. Reconnect the system to its electrical outlet and turn the system on, including any attached
peripherals.
11. Assign a new system and/or setup password.

Related Links
Removing the system cover
Installing the system cover

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10
Troubleshooting your system
Safety first — for you and your system
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

NOTE: Solution validation was performed by using the factory shipped hardware configuration.

Troubleshooting system startup failure


If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot
Manager, the system stops responding. To avoid this issue, you must boot to the same boot mode in
which you installed the operating system.

For all other startup issues, note the system messages that appear on the screen.

Troubleshooting external connections


Before troubleshooting any external devices, ensure that all external cables are securely attached to the
external connectors on your system before troubleshooting any external devices.

Troubleshooting the video subsystem


Prerequisites
NOTE: Ensure the Local Server Video Enabled option is selected in the iDRAC Graphical User
Interface (GUI), under Virtual Console. If this option is not selected, local video is disabled.
Steps
1. Check the cable connections (power and display) to the monitor.
2. Check the video interface cabling from the system to the monitor.
3. Run the appropriate diagnostic test.

If the tests run successfully, the problem is not related to video hardware.

Next steps
If the tests fail, see the Getting help section.

Related Links

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Getting help

Troubleshooting a USB device


Prerequisites
NOTE: Follow steps 1 to 6 to troubleshoot a USB keyboard or mouse. For other USB devices, go to
step 7.
Steps
1. Disconnect the keyboard and/or mouse cables from the system and reconnect them.
2. If the problem persists, connect the keyboard and/or mouse to another USB port on the system.
3. If the problem is resolved, restart the system, enter System Setup, and check if the non-functioning
USB ports are enabled.
NOTE: Older operating systems may not support USB 3.0.
4. Check if USB 3.0 is enabled in System Setup. If enabled, disable it and see if the issue is resolved.
5. In iDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic or
Standard OS Use.
6. If the problem is not resolved, replace the keyboard and/or mouse with a known working keyboard
or mouse.
If the problem is not resolved, proceed to step 7 to troubleshoot other USB devices attached to the
system.
7. Turn off all attached USB devices, and disconnect them from the system.
8. Restart the system.
9. If your keyboard is functioning, enter System Setup, verify that all USB ports are enabled on the
Integrated Devices screen. If your keyboard is not functioning, use remote access to enable or
disable the USB options.
10. Check if USB 3.0 is enabled in System Setup. If it is enabled, disable it and restart your system.
11. If the system is not accessible, reset the NVRAM_CLR jumper inside your system and restore the
BIOS to the default settings. See the System board jumper setting section
12. In the IDRAC Settings Utility, ensure that USB Management Port Mode is configured as Automatic
or Standard OS Use.
13. Reconnect and turn on each USB device one at a time.
14. If a USB device causes the same problem, turn off the device, replace the USB cable with a known
good cable, and turn on the device.

Next steps
If all troubleshooting fails, see the Getting help section.

Related Links
Getting help

Troubleshooting a serial I/O device


Steps
1. Turn off the system and any peripheral devices connected to the serial port.
2. Swap the serial interface cable with a known working cable, and turn on the system and the serial
device.

208
If the problem is resolved, replace the interface cable with a known working cable.
3. Turn off the system and the serial device, and swap the serial device with a compatible device.
4. Turn on the system and the serial device.

Next steps
If the problem persists, see the Getting help section.

Related Links
Getting help

Troubleshooting a NIC
Steps
1. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section
for the available diagnostic tests.
2. Restart the system and check for any system messages pertaining to the NIC controller.
3. Check the appropriate indicator on the NIC connector:
• If the link indicator does not glow, the cable connected might be disengaged.
• If the activity indicator does not glow, the network driver files might be damaged or missing.
Install or replace the drivers as necessary. For more information, see the NIC documentation.
• If the problem persists, use another connector on the switch or hub.
4. Ensure that the appropriate drivers are installed and the protocols are bound. For more information,
see the NIC documentation.
5. Enter System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen.
6. Ensure that all the NICs, hubs, and switches on the network are set to the same data transmission
speed and duplex. For more information, see the documentation for each network device.
7. Ensure that all network cables are of the proper type and do not exceed the maximum length.

Next steps
If the problem persists, see the Getting help section.

Related Links
Getting help

Troubleshooting a wet system


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Remove the following components (if installed) from the system:
• power supply unit(s)

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• optical drive
• hard drives
• hard drive backplane
• USB memory key
• hard drive tray
• cooling shroud
• expansion card risers (if installed)
• expansion cards
• cooling fan assembly (if installed)
• cooling fans
• memory modules
• processor(s) and heat sink(s)
• system board
4. Let the system dry thoroughly for at least 24 hours.
5. Reinstall the components you removed in step 3 except the expansion cards.
6. Install the system cover.
7. Turn on the system and attached peripherals.
If the problem persists, see the Getting help section.
8. If the system starts properly, shut down the system, and reinstall all the expansion cards that you
removed.
9. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.

Next steps
If the tests fail, see the Getting help section.

Related Links
Getting help

Troubleshooting a damaged system


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
2. Remove the system cover.
3. Ensure that the following components are properly installed:
• cooling shroud
• expansion card risers (if installed)
• expansion cards
• power supply unit(s)
• cooling fan assembly (if installed)

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• cooling fans
• processor(s) and heat sink(s)
• memory modules
• hard drive carriers/cage
• hard drive backplane
4. Ensure that all cables are properly connected.
5. Install the system cover.
6. Run the appropriate diagnostic test. For more information, see the Using system diagnostics section.

Next steps
If the problem persists, see the Getting help section.

Related Links
Getting help

Troubleshooting the system battery


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: If the system is turned off for long periods of time (for weeks or months), the NVRAM may
lose its system configuration information. This situation is caused by a defective battery.
NOTE: Some software may cause the system time to speed up or slow down. If the system seems
to operate normally except for the time set in System Setup, the problem may be caused by a
software, rather than by a defective battery.
Steps
1. Re-enter the time and date in System Setup.
2. Turn off the system, and disconnect it from the electrical outlet for at least an hour.
3. Reconnect the system to the electrical outlet, and turn on the system.
4. Enter System Setup.
If the date and time displayed in System Setup are not correct, check the System Error Log (SEL) for
system battery messages.

Next steps
If the problem persists, see the Getting help section.
Related Links
Getting help

211
Troubleshooting power supply units
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

Troubleshooting power source problems


1. Press the power button to ensure that your system is turned on. If the power indicator does not glow
when the power button is pressed, press the power button firmly.
2. Plug in another working power supply unit to ensure that the system board is not faulty.
3. Ensure that no loose connections exist.
For example, loose power cables.
4. Ensure that the power source meets applicable standards.
5. Ensure that there are no short circuits.
6. Have a qualified electrician check the line voltage to ensure that it meets the needed specifications.

Power supply unit problems


1. Ensure that no loose connections exist.
For example, loose power cables.
2. Ensure that the power supply handle or LED indicates that the power supply is working properly.
For more information about power supply indicators, see the Power indicator codes section.
3. If you have recently upgraded your system, ensure that the power supply unit (PSU) has enough
power to support the new system.
4. If you have a redundant power supply configuration, ensure that both the PSUs are of the same type
and wattage.
You may have to upgrade to a higher wattage PSU.
5. Ensure that you use only PSUs with the Extended Power Performance (EPP) label on the back.
6. Reseat the PSU.
NOTE: After installing a PSU, allow several seconds for the system to recognize the PSU and
determine if it is working properly.

If the problem persists, see the Getting help section.

Troubleshooting cooling problems


CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

Ensure that the following conditions exist:

212
• System cover, cooling shroud, EMI filler panel, memory module blank, or back filler bracket is not
removed.
• Ambient temperature is not higher than the system specific ambient temperature.
• External airflow is not obstructed.
• A cooling fan is not removed or has not failed.
• The expansion card installation guidelines have been followed.

Additional cooling can be added by one of the following methods:

From the iDRAC web GUI:

1. Click Hardware → Fans → Setup.


2. From the Fan Speed Offset drop-down list, select the cooling level required or set the minimum fan
speed to a custom value.

From F2 System Setup:

1. Select iDRAC Settings → Thermal, and set a higher fan speed from the fan speed offset or minimum
fan speed.

From RACADM commands:

1. Run the command racadm help system.thermalsettings

For more information, see the Integrated Dell Remote Access User’s Guide at Dell.com/idracmanuals.

Related Links
Getting help

Troubleshooting cooling fans


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: The fan number is referenced by the systems management software. In the event of a
problem with a particular fan, you can easily identify and replace it by noting down the fan numbers
on the cooling fan assembly.

1. Follow the safety guidelines listed in safety instructions section.


2. Follow the procedure listed in the Before working inside your system section.

Steps
1. Remove the system cover.
2. Reseat the fan or the fan's power cable.
3. Install the system cover.
4. Restart the system.

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Next steps
If the problem persists, see the Getting help section.

Related Links
Getting help

Troubleshooting system memory


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. If the system is operational, run the appropriate system diagnostic test. See the Using system
diagnostics section for the available diagnostic tests.
If the diagnostic tests indicate a fault, follow the corrective actions provided by the diagnostic tests.
2. If the system is not operational, turn off the system and attached peripherals, and unplug the system
from the power source. Wait at least for 10 seconds, and then reconnect the system to the power
source.
3. Turn on the system and attached peripherals, and note the messages on the screen.
If an error message is displayed indicating a fault with a specific memory module, go to step 12.
4. Enter System Setup, and check the system memory setting. Make any changes to the memory
settings, if needed.
If the memory settings match the installed memory but the problem still persists, go to step 12.
5. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
6. Remove the system cover.
7. Check the memory channels and ensure that they are populated correctly.
NOTE: See the system event log or system messages for the location of the failed memory
module. Reinstall the memory device.
8. Reseat the memory modules in their sockets.
9. Install the system cover.
10. Enter System Setup and check the system memory setting.
If the problem is not resolved, proceed with step 11.
11. Remove the system cover.
12. If a diagnostic test or error message indicates a specific memory module as faulty, swap or replace
the module with a known working memory module.
13. To troubleshoot an unspecified faulty memory module, replace the memory module in the first
DIMM socket with a module of the same type and capacity.
If an error message is displayed on the screen, this may indicate a problem with the installed DIMM
type(s), incorrect DIMM installation, or defective DIMM(s). Follow the on-screen instructions to
resolve the problem.
14. Install the system cover.
15. As the system boots, observe any error message that is displayed and the diagnostic indicators on the
front of the system.

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16. If the memory problem persists, repeat step 12 through step 15 for each memory module installed.

Next steps
If the problem persists, see the Getting help section.

Related Links
Getting help

Troubleshooting an internal USB key


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Enter System Setup and ensure that the USB key port is enabled on the Integrated Devices screen.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Locate the USB key and reseat it.
5. Install the system cover.
6. Turn on the system and attached peripherals, and check if the USB key is functioning.
7. If the problem is not resolved, repeat step 2 and step 3.
8. Insert a known working USB key.
9. Install the system cover.

Next steps
If the problem persists, see the Getting help section.

Related Links
Getting help

Troubleshooting an SD card
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: Certain SD cards have a physical write-protect switch on the card. If the write-protect switch
is turned on, the SD card is not writable.
Steps
1. Enter System Setup, and ensure that the Internal SD Card Port is enabled.
2. Turn off the system, including any attached peripherals, and disconnect the system from the
electrical outlet.

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3. Remove the system cover.
NOTE: When an SD card failure occurs, the internal dual SD module controller notifies the
system. On the next restart, the system displays a message indicating the failure. If redundancy
is enabled at the time of SD card failure, a critical alert will be logged and chassis health will
degrade.
4. Replace the failed SD card with a new SD card.
5. Install the system cover.
6. Reconnect the system to its electrical outlet and turn on the system, including any attached
peripherals.
7. Enter System Setup, and ensure that the Internal SD Card Port and Internal SD Card Redundancy
modes are set to the needed modes.
Verify that the correct SD slot is set as Primary SD Card.
8. Check if the SD card is functioning properly.
9. If the Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure, the
system prompts you to perform a rebuild.
NOTE: The rebuild is always sourced from the primary SD card to the secondary SD card.

Related Links
Getting help

Troubleshooting an optical drive


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Try using a different CD or DVD.
2. If the problem is not resolved, enter System Setup and ensure that the integrated SATA controller and
the drive's SATA port are enabled.
3. Run the appropriate diagnostic test.
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. If installed, remove the bezel.
6. Remove the system cover.
7. Ensure that the interface cable is securely connected to the optical drive and to the controller.
8. Ensure that a power cable is properly connected to the drive.
9. Install the system cover.

Next steps
If the problem persists, see the Getting help section.

Related Links
Getting help

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Troubleshooting a hard drive
Prerequisites
CAUTION: This troubleshooting procedure can erase data stored on the hard drive. Before you
proceed, back up all files on the hard drive.
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
Depending on the results of the diagnostics test, proceed as needed through the following steps.
2. If your system has a RAID controller and your hard drives are configured in a RAID array, perform the
following steps:
a. Restart the system and press F10 during system startup to run the Dell Lifecycle Controller, and
then run the Hardware Configuration wizard to check the RAID configuration.
See the Dell Lifecycle Controller documentation or online help for information about RAID
configuration.
b. Ensure that the hard drives are configured correctly for the RAID array.
c. Take the hard drive offline and reseat the drive.
d. Exit the configuration utility and allow the system to boot to the operating system.
3. Ensure that the needed device drivers for your controller card are installed and are configured
correctly. See the operating system documentation for more information.
4. Restart the system and enter the System Setup.
5. Verify that the controller is enabled and the drives are displayed in the System Setup.

Next steps
If the problem persists, see the Getting help section.

Related Links
Getting help

Troubleshooting a storage controller


CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.

NOTE: When troubleshooting a SAS or PERC controller, see the documentation for your operating
system and the controller.

1. Run the appropriate diagnostic test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.

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4. Verify that the installed expansion cards are compliant with the expansion card installation
guidelines.
5. Ensure that each expansion card is firmly seated in its connector.
6. Install the system cover.
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
8. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
9. Remove the system cover.
10. Remove all expansion cards installed in the system.
11. Install the system cover.
12. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
13. Run the appropriate diagnostic test. See the Using system diagnostics section. If the tests fail, see the
Getting help section.
14. For each expansion card you removed in step 10, perform the following steps:

a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.

If the problem persists, see the Getting help section.

Related Links
Getting help

Troubleshooting expansion cards


Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
NOTE: When troubleshooting an expansion card, you also have to see the documentation for your
operating system and the expansion card.
Steps
1. Run the appropriate diagnostic test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that each expansion card is firmly seated in its connector.
5. Install the system cover.
6. Turn on the system and attached peripherals.
7. If the problem is not resolved, turn off the system and attached peripherals, and disconnect the
system from the electrical outlet.
8. Remove the system cover.

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9. Remove all expansion cards installed in the system.
10. Install the system cover.
11. Run the appropriate diagnostic test. See the Using system diagnostics section.
If the tests fail, see the Getting help section.
12. For each expansion card you removed in step 8, perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical
outlet.
b. Remove the system cover.
c. Reinstall one of the expansion cards.
d. Install the system cover.
e. Run the appropriate diagnostic test. See the Using system diagnostics section.

Next steps
If the problem persists, see the Getting help section.

Related Links
Getting help

Troubleshooting processors
Prerequisites
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that are shipped with your product.
Steps
1. Run the appropriate diagnostics test. See the Using system diagnostics section.
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Remove the system cover.
4. Ensure that the processor and heat sink are properly installed.
5. Install the system cover.
6. Run the appropriate diagnostic test. See the Using system diagnostics section.
7. If the problem persists, see the Getting help section.

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11
Getting help

Contacting Dell
Dell provides several online and telephone-based support and service options. If you do not have an
active internet connection, you can find contact information on your purchase invoice, packing slip, bill,
or Dell product catalog. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical assistance, or customer-service issues:

1. Go to Dell.com/support.
2. Select your country from the drop-down menu on the bottom right corner of the page.
3. For customized support:
a. Enter your system Service Tag in the Enter your Service Tag field.
b. Click Submit.
The support page that lists the various support categories is displayed.
4. For general support:
a. Select your product category.
b. Select your product segment.
c. Select your product.
The support page that lists the various support categories is displayed.
5. For contact details of Dell Global Technical Support:
a. Click Global Technical Support.
b. The Technical Support page is displayed with details to call, chat, or e-mail the Dell Global
Technical Support team.

Documentation feedback
You can rate the documentation or write your feedback on any of our Dell documentation pages and
click Send Feedback to send your feedback.

Accessing system information by using QRL


You can use the Quick Resource Locator (QRL) to get immediate access to the information about your
system.
Prerequisites
Ensure that your smartphone or tablet has the QR code scanner installed.
The QRL includes the following information about your system:

About this task

• How-to videos

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• Reference materials, including the Owner’s Manual, LCD diagnostics, and mechanical overview
• Your system service tag to quickly access your specific hardware configuration and warranty
information
• A direct link to Dell to contact technical assistance and sales teams

Steps
1. Go to Dell.com/QRL and navigate to your specific product or
2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell
PowerEdge system or in the Quick Resource Locator section.

Quick Resource Locator (QRL) for PowerEdge T630

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