70 Types of Root Causes

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Insufficient training Insufficient maintenance

Incorrect maintenance procedures Poor communication


Insufficient tools Inadequate supervision
Human error Latent human error
Equipment failure Design flaws
Data quality issues System failure
Integration failure Misinterpretation of data
Procedural errors Lack of procedures
Lack of process Process flaws
Software defects Inadequate documentation
Environmental factors Unclear roles
Lack of authority Lack of accountability
Poor user interfaces Lack of planning
Workflow flaws Inaccurate measurements
Incorrect configuration Cultural factors
Inadequate feedback mechanisms Incorrect analysis
Lack of precision and accuracy Lack of testing
Test scripts flawed or insufficient Change control failures
Supply failures Infrastructure failures
Disasters and other major disruptions Inadequate inspection
Inadequate logging Insufficient monitoring
Lack of notifications Lack of ownership
Insufficient capacity Insufficient durability
Management failure Quality assurance failure
Insufficient quality control Improper installation
Improper calibration Process was not followed
Procedures were not followed Issues were not escalated
Inadequate troubleshooting Equipment unfit for purpose
Equipment operated beyond service life Software operated beyond end-of-support
Failure to recognize warning signs Failure to investigate notifications
Wrong parts or components used Wear and tear
Insufficient error handling Poor architectural design
Ineffective version control Flawed deployment practices
Over-automation – human checks requiredLack of automation
Unmanaged risk Insufficient risk controls

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