How to use your

Water Heater

Infinity 18
Infinity 20
Infinity 22
Infinity 24
Infinity 32

Your installer is responsible for correct installation.

Installation instructions are located in a pouch attached
to the inside front panel of the water heater.

t er
W. a
H ot s
r l ar 24
e a
H In al -7466
Temperature
Control 24 080
0
Operation

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 IMPORTANT

has a service and spare

parts network in all states.
Our Service network personnel are fully trained and equipped to
give the best service on your Rinnai appliance. If your appliance
needs service, please ring one of the service contact numbers on
the back of this booklet. Rinnai recommend that this appliance
should be serviced every 3 years.

This appliance shall be installed in accordance with:

ManufacturerÕs Installation Instructions.
Current AS3500.4
Current AS3000
Local Water Authority Regulations.
Local Gas Fitting Regulations.
Municipal Building Codes.
AS5601 / AG601 Gas Installations.
Any other relevant Statutory Regulations.

This Infinity must be installed correctly by an authorized person. The installation

of gas, water, and electricity must conform to local regulations.

The installation must also comply with the instructions supplied by Rinnai.

Your heater has been approved by the Australian Gas Association

A.G.A. Approval Number shown on Data plate.

Please keep this instruction booklet in a safe place for future reference.

All dimensions referred to in these instructions are in millimeters, unless otherwise

specified.

N10378

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 CONTENTS

Features and Benefits ...................................................................................................3

Safety Points ................................................................................................................4

Warning About Hot Water ...........................................................................................6

Operation Without Temperature Controllers ...............................................................7

Temperature Controllers ..............................................................................................8

Standard Temperature Controllers ...............................................................................9

Operation with Standard Temperature Controllers .....................................................11

Using the Infinity with 1 Standard Temperature Controller .................................11

Using the Infinity with 2 or 3 Standard Temperature Controllers ........................12

Deluxe Temperature Controllers ................................................................................15

Deluxe Kitchen Temperature Controller ................................................................15

Deluxe Kitchen Temperature Controller Monitor..................................................16

Deluxe Bathroom Temperature Controller.............................................................17

Deluxe Bathroom Temperature Controller Monitor ..............................................18

Using the Infinity with 1 Deluxe Temperature Controller.....................................19

Using the Infinity with 2 Deluxe Temperature Controllers ...................................21

Using the Infinity with 2 Deluxe Temperature Controllers and

1 Standard Temperature Controller ........................................................................26

Using the Infinity with 3 Deluxe Temperature Controllers ...................................27

Troubleshooting ............................................................................................................28

Warranty........................................................................................................................31

Service Contact Points ..................................................................................................31

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 FEATURES AND BENEFITS

The Rinnai Infinity NEVER RUNS OUT of hot water. Whilst electricity, water and gas supplies
are connected, hot water is available whenever hot water taps are open.

Built into the main micro-processor is the facility to LIMIT THE MAXIMUM TEMPERATURE
of the hot water supplied. The water temperature may be limited to various maximum
temperatures. This is particularly useful when the hot water unit is installed where young children
or the infirm may be using the hot water. The Infinity is delivered with a preset temperature of
55°C. If required, the temperature limits can be changed by an authorised person. For further
information, please contact Rinnai.

The Rinnai Infinity is a power flued appliance. This makes it COMPACT, saving both floor and
wall space.

The temperature of outgoing hot water is CONSTANTLY MONITORED by a BUILT-IN

SENSOR. If the temperature of the outgoing hot water rises to more than 3°C above the selected
temperature shown on the Digital Monitor (or the pre-set limit when Temperature Controllers are
fitted) the outgoing hot water temperature falls to that shown on the Digital Monitor (or the pre-set
limit).

The burner lights automatically when the hot water tap is opened, and goes out when the tap is
closed. IGNITION IS ELECTRONIC, so there is no pilot light. When the hot water tap is off, no
gas is used.

ÔDeluxeÕ or ÔStandardÕ Temperature Controllers are available as an optional tra.

ex Depending on
the models chosen, these offer the following additional features:

- Bath fill function

- Voice Prompting

- Localised Temperature Controllers for up to one kitchen and two bathrooms

- Clock

Temperatures selected at the controls are retained in the SYSTEM MEMORY.

Operating NOISE LEVEL IS VERY LOW.

ERROR MESSAGES ARE DISPLAYED on the Temperature Controllers, assisting with service.

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 SAFETY POINTS

Always check water temperature by hand before At low water flows, the hot water unit may go out
entering the shower or bath. without warning.

OFF

If freezing conditions are expected, turn off water Do not touch cover or insert objects into the unit.
and gas, and drain all water from the appliance.

Water Off
DRAIN
Gas Off
FILTER

Drain Water
WATER
On cold days steam may be discharged from the
If power and the automatic
frost protection are connected, GAS flue outlet. This is normal with a high efficiency
freezing will be prevented. appliance and does not indicate a fault.
(ÒKÓ Series noly)

Keep flammable materials, trees, shrubs etc. The hot water unit controls the water temperature
away from the flue outlet. automatically. To do this it sometimes needs to
change the water flow accordingly. The water
flow from the hot water tap may vary after the
selected temperature at the Temperature
Controller is altered. The water flow may also
vary from summer to winter, as incoming water
temperatures differ.

48°C 55°C
Do not spray water directly into the flue terminal.

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 SAFETY POINTS

Do not clean the Temperature Controller with When the hot water tap is open, and hot water is
solvents. Use a soft damp cloth. flowing, the water temperature can only be
increased to a maximum of 43°C on the
Temperature Controller with priority.

oC

43°C
ONLY

Spray

Depending on the weather conditions and the There is no need to turn the Temperature
length of the pipe between the hot water unit and Controller(s) off after use. However, if you prefer
the tap in use, there may be a variation between to turn the Temperature Controller(s) off,
the temperatures displayed at the Temperature selected temperatures will be stored in the system
Controller(s) and the temperature of the water at memory at all times whilst mains power remains
the tap. connected.

48°C

If a temperature is higher than 50°C, and has Do not push the ON/OFF button on the Kitchen
been selected at the Kitchen Controller and then Controller after having transferred priority of
priority of temperature selection is transferred to temperature selection to the Bathroom Controller
a Bathroom Controller and back again, the as the system will no longer heat the water.
temperature on the Kitchen Controller will drop
to 50°C. This is a safety feature.

Turn OFF then ON.

WARNING
Someone may be about to enter a shower or fill
the bath.

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 WARNING ABOUT HOT WATER

Excessively hot water is dangerous, especially for young children and the infirm. The Infinity allows
you to control the temperature of your hot water to safe levels.

Water temperatures over 50°C can cause severe burns

DANGER instantly or death from scalds.

Children, disabled, and the elderly are at highest risk of

being scalded.

Feel water before bathing or showering.

Burns from hot water taps can result in very severe

injuries to young children.
Hot water at 65°C (the average hot water temperature
HOT in Australia) can severely burn a child in less than half
a second. At 50°C it takes five minutes.

BURN Burns can occur when children are exposed directly to

hot water or when they are placed into a bath which is
too hot.

Do stay with children whenever they Consider child-resistant

are in the bathroom. (Take the phone taps or inexpensive tap
off the hook). covers, both of which
Do take them out of the bathroom if prevent a small hand being
you need to answer the phone or able to turn on the tap.
door.
Do test the temperature of the water Consider reducing the
DO with your elbow before placing your temperature of the water
child in the bath. coming from the hot
Do make sure that the tap is turned water tap to 50°C.
off tightly. This approach can be
Do consider setting your Infinity at a extremely valuable
maximum temp. of 50°C. because it requires a one
(Contact Rinnai Australia) time action for a long-term
Do install a child proof tap cover OR, reduction in the risk of
Do install a child resistant tap. scalds.
This type of automatic
protection is important
DonÕt leave a toddler in the care of during times when a
another small child. The older child parent or carer has been
DONÕT may not have set the water temperature distracted.
to a safe level.

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 OPERATION WITHOUT TEMPERATURE CONTROLLERS

The Infinity has no pilot light and when installed without Temperature Controllers, the Infinity will
operate automatically as soon as a hot water tap is opened.

The burner ignites with electronic ignition and the flame extinguishes as soon as water flowing
through the appliance stops.

Simply, open a hot water tap.

HOT COLD

55°C

The Infinity is factory pre-set to 55°C. If you require greater control over
the temperature of your hot water, contact Rinnai about our temperature
controllers to allow precise digital temperature control in the range
37°C ~ 55°C.
NOTE

Controllers can be easily fitted at any time after installation.

NOTE

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 TEMPERATURE CONTROLLERS

The purpose of the Temperature Controllers is to enable the user to have complete control over the
hot water unit. Used correctly, the hot water unit will supply hot water at the temperature selected,
even when the water flow is varied, or when more than one tap is used. Adjustments to the operation
of your hot water unit can be made with any of the Temperature Controllers. Each Temperature
Controller can be individually programmed.

Various water temperatures (°C) can be selected as follows:

Kitchen Controller:

37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 50, 55°C

Bathroom Controller

Hot Water Delivery: 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 48, 50°C

Bath fill Delivery: 37, 38, 39, 40, 41, 42, 43, 44, 45, 46, 47, 48°C

If a temperature between 43°C and 50°C is selected on a Deluxe Bathroom Controller and this
temperature is then decreased to below 43°C and increased again whilst the water is running, the
maximum selectable temperature will become 43°C. This provides additional safety for the
consumer.

Suggested temperatures are:

Kitchen 50°C
Shower 42°C
Bath fill 40°C

These temperatures are suggested starting points for selection. You may find higher or lower
temperatures are more comfortable. Maintaining lower temperatures helps to save energy. To obtain
water temperatures lower than 37°C simply add cold water.

Temperature Controllers are an optional extra. ÔStandardÕ and ÔDel uxeÕ Temperature Controllers can
be fitted. Standard Controllers allow temperature selection only. Deluxe Controllers have
temperature selection, bath fill and clock functions.

Temperature Controllers allow the temperature to be set from various locations. The temperature
selected will be available to all outlets.

Controller Options
Model Deluxe Temperature Controllers Standard Temperature Controllers
Infinity 18 MC-70-1A, BC-70-1A, BSC-45-3A MC-33-3A, BC-45-3A, BSC-45-3A
Infinity 20 (Only one Bathroom Controller
Infinity 22 with ÔBath fillÕfunction can be used
Infinity 24 with this range of water heaters.)
Infinity 32 MC-70-1A, BC-70-1A, BC-70-1A MC-33-3A, BC-45-3A, BSC-45-3A

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 STANDARD TEMPERATURE CONTROLLER

Standard Kitchen Temperature Controller (MC-33-3A)

Temperature Controllers are not required to operate the unit, they are a feature that provides control
over water temperature. Rinnai Infinity water heaters can be operated with 1, 2, 3 or no Temperature
Controllers.

DIGITAL ON INDICATOR OPERATION

MONITOR Indicates which temperature INDICATOR
Indicates the temperature controller is in control of Indicates that a hot water tap
selected. Error message adjusting water temperature. is open (in any location).
flashes in the event of a
fault.

oC

HO
T T ER
APPROX WATER TEMP
ON IN USE

TEMPERATURE O L ER
CONTROL CO

ON / FF
MC - 33 - 3A O

MC-33-3A THERMOSTAT ON / OFF

Identifies this remote To alter the temperature of Power switch to operate..
control as for use in the the water.
Kitchen.*

* This Temperature Controller is also suitable for installation in laundry areas.

Use this control in installations where only one controller is required.

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 STANDARD TEMPERATURE CONTROLLER

Standard Bathroom Temperature Controller (BC-45-3A / BSC-45-3A)

DIGITAL TRANSFER OPERATION

MONITOR INDICATOR
Alternates the control of
Indicates the temperature Indicates that a hot water
temperature selection between
selected. Error code tap is open (in any
Kitchen and Bathroom
flashes in the event of a location).
controller.
fault.

oC TEMPERATURE
CONTROL

HO
T T ER
APPROX WATER TEMP IN USE
ON O L ER
CO

T R
RA ON / FF
BC - 45 - 3A
NS F E O

ON INDICATOR THERMOSTAT ON / OFF

Indicates which temperature To alter the temperature Power switch to operate.
controller is in control of of the water.
adjusting water temperature.

BC-45-3A
Identifies this remote
control as for use in
the bathroom.*

* A third Temperature Controller identified as BSC-45-3A is

available for use in a second bathroom or ensuite.
This Temperature Controller is identical in appearance to the one shown on this page.
Do not use this control in installations with only one control.
Contact Rinnai for further details.

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 OPERATION WITH STANDARD TEMPERATURE CONTROLLERS

Using the Infinity with 1 Standard Temperature Controller

Press the ON/OFF button on the Temperature Controller.

The yellow ON indicator will glow on the

Temperature Controller. This indicates that the hot ON
water unit is ready to supply hot water when a tap
is open.

ON / FF
O

HOT COLD

To operate the hot water unit, simply turn any hot

water tap on. This will automatically light the
burner providing hot water. The red IN USE
indicator will glow on the Temperature Controller.

IN USE

Adjusting Temperature

Simply press the HOTTER or COOLER HO

T T ER
button until the required temperature is displayed
on the Digital Monitor. O L ER
CO

When any hot water tap is open, temperature cannot be adjusted except between 37°C
and 43°C.
NOTE

CHECK WATER TEMPERATURE BEFORE ENTERING SHOWER OR BATH.

Always test the water temperature in bath before a child gets in. This is best done by the
parent placing their elbow in the water.
NOTE

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 OPERATION WITH STANDARD TEMPERATURE CONTROLLERS

Using the Infinity with 2 or 3 Standard Temperature Controllers

To TURN ON your hot water system when the Temperature Controllers are connected, press the
ON/OFF button on any Temperature Controller.

Using 2 Standard Temperature Controllers

Using 3 Standard Temperature Controllers

See page 11 for details on operating and adjusting water temperature with the Temperature
Controllers.

Each Temperature Controller is capable of storing a separate temperature selection in the system
memory.

The Transfer function enables priority temperature selection to be switched between the controllers.
See page 13 for details on how to use the Transfer function.

The temperature displayed on the digital monitor is the temperature hot water will be supplied at
throughout the house.

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 OPERATION WITH STANDARD TEMPERATURE CONTROLLERS

The Transfer button on the Bathroom Controller enables you to select and lock the preferred
temperature for shower or bath water. When locked in, this selected temperature cannot be overridden
by any other controller.

To transfer priority of water temperature

selection to the Bathroom Controller, simply
press the TRANSFER button on the Bathroom
Controller.

The ON indicator on the Bathroom Controller

will glow to indicate that priority of water
temperature selection has been transferred to
the Bathroom Controller.

The water temperature can now be selected using the Bathroom

Controller. The maximum temperature which can be selected at
the Bathroom Controller is 50°C (whilst there is no water
running). This is to help reduce the risk of burns from hot water.

A different temperature can be stored in the system memory of

the Bathroom and Kitchen Controllers.

To transfer priority of water temperature

selection back to the Kitchen Controller,
simply press the TRANSFER button
again.

The temperature displayed will then

return to the temperature which was
previously selected at the Kitchen
Controller, or 50°C, whichever is
lower.

The ON indicator on the Kitchen

Controller will glow to indicate priority
control of water temperature selection.

Priority temperature selection cannot be transferred when a hot water tap is open.
NOTE

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 OPERATION WITH STANDARD TEMPERATURE CONTROLLERS

To TURN OFF your hot water system

Simply press the ON/OFF button on any

Temperature Controller (where fitted). This will ON
shut the Infinity down completely including the
Temperature Controller digital displays.

The ON indicator will go out.

ON / FF
O
If hot water taps are opened when the Infinity is
OFF, cold water will flow from the taps.

Additional SAFETY features

Whilst the hot water tap is open, the following

safety features apply.

Temperature selection cannot be transferred.

Water temperature can only be adjusted between

37°C and 43°C.

The Kitchen and Bathroom Control cannot be

turned ON.

The temperature of outgoing hot water is constantly monitored by a built-in sensor. If the
temperature of the outgoing hot water rises to more than 3°C above the selected temperature
shown on the Digital Monitor or the pre-set limit when Temperature Controllers are not fitted,
the burner will automatically go out. The red operation indicator will also go out. The burner
will ignite again once the outgoing hot water temperature falls to that shown on the Digital
Monitor (or the pre-set limit).
NOTE

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 DELUXE TEMPERATURE CONTROLLER

Deluxe Kitchen Temperature Controller (MC-70-1A)

This temperature controller is installed in the kitchen. Each button confirms its operation with a beep
and / or voice.

DIGITAL TRANSFER BUTTON

MONITOR (Green)
Indicates the water Used to transfer priority
temperature, mode of between the temperature
operation, and clock. controllers.

Bath
C

AM
L Transfer

SPEAKER
00 00 Hot water
temp.
Clock Hour Min.

Sound Cooler Hotter

ON/OFF
Vol.
MC -70 -1A

TEMPERATURE
CONTROL BUTTONS
Used to select water
temperature. ÒUPÓ /
ÒDOWNÓbuttons are
also located on the lid.

CLOCK BUTTON SOUND VOLUME HOUR/MIN.

BUTTONS
Used to select the Used to change the Used to select the hours
clock function. voice volume. and minutes of the clock.

ON/OFF BUTTON
Used to switch temperature
controllers on and off.

Be careful not to get water in the speaker as it may cause damage.

CAUTION

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 DELUXE TEMPERATURE CONTROLLER

Deluxe Kitchen Temperature Controller Monitor

COMBUSTION BATH FILL HOT WATER TEMP.

INDICATOR (Red) INDICATOR (Green) INDICATOR
Shows when hot water is Indicates the bath is filling. Indicates hot water or bath
used. fill temperature selected.

Bath
C

AM
PM L

CLOCK

ERROR INDICATOR
Flashes an error code if
there is a fault.

Each time a button is pressed, a ÔbeepÕwill sound.

The ÔbeepÕsound and the Ôbath fill completeÕbuzzer can be muted by pressing the
Temperature Controller Up and Down buttons simultaneously for more than 3 seconds.
This can be done for each Temperature Controller.
To return to original settings, repeat this step.
NOTE

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 DELUXE TEMPERATURE CONTROLLER

Deluxe Bathroom Temperature Controller (BC-70-1A)

This temperature controller is installed in the bathroom. Each button confirms its operation with a
beep and / or voice.

TRANSFER BUTTON WATER VOLUME BATH TEMP. ON/OFF BUTTON

(Green) BUTTONS BUTTONS
Used to select bath fill Used to select bath fill Used to switch
Used to transfer priority
volume. temperature. temperature
between the temperature
controllers on and off.
controllers.

Bath temp.

ON/OFF
C Water Vol.

Bath Fill Transfer

C Sound
Vol.

Hot water temp.

BC - 70 - 1A

SPEAKER

DIGITAL MONITOR BATH FILL TEMPERATURE SOUND VOLUME

BUTTON (orange) CONTROL BUTTONS BUTTON
Indicates the hot water
Used to select bath fill Used to select water Used to change the
temperature, bath fill
function. temperature. voice volume.
temperature, bath level,
bath volume, and the
mode of operation.

Be careful not to get water in the speaker as it may cause damage.

CAUTION

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 DELUXE TEMPERATURE CONTROLLER

Deluxe Bathroom Temperature Controller Monitor

HOT WATER HOT WATER TEMP.

COMBUSTION INDICATOR
INDICATOR (Red) C Indicates hot water
Shows when hot water is temperature selected.
used.

CLOCK
BATH COMBUSTION
INDICATOR (Red)
ERROR INDICATOR
Shows when bath fill C
Flashes an error code if
function has been selected
there is a fault
and the bath is filling.
REMAINING WATER
VOLUME INDICATOR
Indicates how much water
WATER LEVEL still needs to flow for the
INDICATOR bath to be filled to the
Indicates bath fill volume selected volume
selected. (decreases as bath fills).

BATH TEMP.
INDICATOR
Indicates bath fill
temperature selected.

WATER VOLUME
INDICATOR
Indicates water volume
selected (reverts to bath fill
temperature after 5 seconds).

Each time a button is pressed, a ÔbeepÕwill sound.

The ÔbeepÕsound and the Ôbath fill completeÕbuzzer can be muted by pressing the
Temperature Controller Up and Down buttons simultaneously for more than 3 seconds.
This can be done for each Temperature Controller.
To return to original settings, repeat this step.
NOTE
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 OPERATION WITH DELUXE TEMPERATURE CONTROLLERS

Using the Infinity with 1 Deluxe Temperature Controller

When one Temperature Controller is required, the kitchen model AM

C

must be used (MC-70-1A).

Transfer

00 00 Hot water
temp.
Clock Hour Min.

Sound Cooler Hotter

ON/OFF
Vol.
MC -70 -1A

Switching the system ON

The hot water system and controller can be switched on and off AM
C

Transfer

pressing the ÔON/OFFÕbutton as shown.

When the system is turned on, the monitor will be lit. During Clock
00
Hour
00
Min.
Hot water
temp.

normal operation the system is left on. ON/OFF

Sound
Vol.
Cooler Hotter

MC -70 -1A

Setting the Clock

C

AM

The clock is of the 12 hour AM/PM type.

00 00
Clock Hour Min.

Press the ÔClockÕbutton. The digital monitor will flash AM 12:00. ON/OFF
Sound
Vol.

Set the time using the ÔHourÕand ÔMin.Õ

buttons. The time is displayed on the monitor
as the buttons are pressed. C

AM

The numbers on the monitor will continuously

change if you keep the buttons depressed. Clock
00
Hour
00
Min.

When you get close to the desired time, press ON/OFF

Sound
Vol.

the button intermittently.

Press the ÔClockÕ button again to activate the C

clock. AM

00 00
Clock Hour Min.

ON/OFF
Sound
Vol.

The time is always displayed regardless of whether the Temperature Controller is turned ON or OFF.
The clock may need to be reset after a power failure.

NOTE

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 OPERATION WITH DELUXE TEMPERATURE CONTROLLERS

Setting the Sound Volume

The ÔSound Vol.Õ utton

B located behind the flip panel is not used when one Kitchen Controller
is connected.

Using Hot Water

The hot water delivery temperature can be controlled

from the Kitchen Controller (MC-70-1A).

Ensure the system is switched ON. If not, C

AM

press the ÔON/OFFÕbutton behind the flip

Transfer

panel once. The ÔTransferÕbutton will light up. 00 00 Hot water

Clock Hour Min.
temp.

Sound Cooler Hotter

ON/OFF
Vol.
MC -70 -1A

Select the desired temperature using the ÔHot

water temp.Õbuttons. The selected
temperature will be displayed on the controller
monitor. C

AM
Transfer

00 00 Hot water
Clock Hour Min.
temp.

ON/OFF
Sound Cooler Hotter
Vol.
MC -70 -1A

Open the hot water tap. The hot water unit will
activate and the red combustion symbol will
light up on the monitor.

HOT COLD

AM

CHECK WATER TEMPERATURE BEFORE USE.

CAUTION

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 OPERATION WITH DELUXE TEMPERATURE CONTROLLERS

Using the Infinity with 2 Deluxe Temperature Controllers

When 2 Temperature Controllers are used, they must be C

Bath temp.

ON/OFF
C

models MC-70-1A (Kitchen) and BC-70-1A (Bathroom). AM

Transfer

C
Bath Fill Transfer
Water Vol.

Sound
00 00 Hot water Vol.
temp.
Clock Hour Min.

ON/OFF
Sound Cooler Hotter
Vol.
MC -70 -1A

Hot water temp.

BC - 70 - 1A

Switching the System ON

The hot water system and both controllers can be C

Bath temp.

ON/OFF

switched on and off from either controllers by AM

Transfer
C

Bath Fill Transfer

Water Vol.

C Sound

pressing the ÔON/OFFÕbutton as shown. When the Clock

ON/OFF
00
Hour
00
Min.

Sound
Vol.
Hot water

Cooler
temp.

Hotter

MC -70 -1A
Vol.

Hot water temp.

system is turned on, the monitor will be lit. During BC - 70 - 1A

normal operation the system is left on.

Setting the Clock

The clock is of the 12 hour AM/PM type and is set on the

Kitchen Controller (MC-70-1A). C

AM

Press the ÔClockÕbutton. The digital monitor Clock

00
Hour
00
Min.

will flash AM 12:00. ON/OFF

Sound
Vol.

Set the time using the ÔHourÕand ÔMin.Õ

buttons. The time is displayed on the monitor C

AM

as the buttons are pressed. The numbers on the

monitor will continuously change if you keep 00 00

the buttons depressed. When you get close to Clock

ON/OFF
Hour Min.

Sound
Vol.

the desired time, press the button

intermittently.

AM

Press the ÔClockÕ button again to activate the

clock. 00 00
Clock Hour Min.

ON/OFF
Sound
Vol.

The time displayed on the Kitchen Controller is automatically displayed on all Bathroom
Controller(s) when the Bathroom Controller(s) are ON. If the controllers are OFF, the time is
only displayed on the Kitchen Controller. The clock may need to be reset after a power failure.
NOTE

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 OPERATION WITH DELUXE TEMPERATURE CONTROLLERS

Setting the Sound Volume

The sound volume for all Temperature Controllers can be set individually. Note that this can be done
with the Temperature Controllers switched off.
Bath temp.

Press the ÔSound Vol.Õ utton

B located AM
C
C Water Vol.
ON/OFF

behind the flip panel. C

Bath Fill Transfer
Sound
Vol.
00 00
Clock Hour Min.

Sound
ON/OFF
Vo Hot water temp.
BC - 70 - 1A

l.

The volume will change as follows:

Voice Volume
Initial Setting Medium
Press Once High
Press Again Off
Press Again Low

Using Hot Water

The hot water delivery temperature can be controlled from either the Kitchen Controller
(MC-70-1A) or the Bathroom Controller (BC-70-1A).
C

AM

Deluxe Kitchen Controller Transfer

00 00 Hot water
temp.

Ensure the system is switched on. When the system is Clock

ON/OFF
Hour Min.

Sound
Vol.
Cooler Hotter

ON, the monitors will be lit. Ensure the ÔTransferÕbutton MC -70 -1A

is lit. If not, press the ÔTransferÕbutton once.

Select the desired temperature using the ÔHot water temp.Õ

buttons. The selected temperature will be displayed on C

AM

both the Kitchen and Bathroom Controllers at the top of

Transfer

each monitor. 00 00 Hot water

temp.
Clock Hour Min.

ON/OFF
Sound Cooler Hotter
Vol.

Open the hot water tap. The hot water unit will activate
MC -70 -1A

and the red combustion symbol will light on both the

kitchen and bathroom monitors.
HOT COLD

AM

CHECK WATER TEMPERATURE BEFORE USE.

CAUTION

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 OPERATION WITH DELUXE TEMPERATURE CONTROLLERS

Deluxe Bathroom Controller

Bath temp.

Ensure the system is switched ON. When the system is ON,

ON/OFF
C Water Vol.

Bath Fill Transfer

the monitors will be lit. Ensure the ÔTransferÕbutton is lit. If

C Sound
Vol.

Hot water temp.

not, press the ÔTransferÕ button once. BC - 70 - 1A

Select the desired temperature using the ÔHot water temp.Õ C

Bath temp.

Water Vol.
ON/OFF

buttons. The selected temperature will be displayed at the top C

Bath Fill Transfer
Sound
Vol.

of all controller monitors. Hot water temp.

BC - 70 - 1A

Open the hot water tap. The hot water unit will activate and
the red combustion symbol will light on both bathroom and
kitchen monitors. HOT COLD

C
C

AM

CHECK WATER TEMPERATURE BEFORE USE.

CAUTION

Bath Fill Function

The ÔBath fillÕfunction enables a bath to be filled to the desired level at the desired temperature
automatically.

There are 2 steps to perform :

Step 1. Program the bath volume and temperature into the Bathroom Controller(s)
(BC-70-1A/BSC-70-1A).
Step 2. Activate the automatic ÔBath fillÕfunction and follow the voice prompts.

When using the ÔBath fillÕfunction for the first few times, it is
recommended that you are present during the filling process.
CAUTION

Step 1 - Programming the bath volume and temperature

C
When the controllers are first turned on, the default bath fill
temperature is 40oC and the bath volume is 100 litres (indicated
by the first level marker at the bottom of the monitor). The bath
volume can then be changed up to a maximum of 400 litres in 20
(or 50) litre increments. These settings are displayed at the
bottom of the Bathroom Controller monitor and can be changed
by the user as described below.

(a) Ensure the system is switched ON. When the system is ON, the monitors will be lit. Ensure the
ÔTransferÕbutton is lit. If not, press the ÔTransferÕbutton once.

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 OPERATION WITH DELUXE TEMPERATURE CONTROLLERS

(b) Select the desired temperature using the ÔBath temp.Õ buttons
located behind the flip panel. The selected temperature will be Bath temp.

ON/OFF

displayed on the bottom of the bathroom controller monitor and C Water Vol.

Bath Fill Transfer

will remain until it is next changed. C Sound

Vol.

Hot water temp.

BC - 70 - 1A

(c) Select the desired bath volume using the ÔWater Vol.Õ Buttons
located behind the flip panel. The selected volume will be
displayed at the bottom of the bathroom controller monitor Bath temp.

ON/OFF
C

numerically, and graphically by the long bar against the level

Water Vol.

Bath Fill Transfer

C Sound

markers. During the first bath fill, it is recommended that the Vol.

lowest bath fill volume of 100 litres is used. During subsequent Hot water temp.
BC - 70 - 1A

bath fills this can be increased depending on the volume of your

bath and the desired level.

The relationship between bath volume in litres and the position of the long bar against the level
markers is as follows.

Eg. 120 litres Ð denoted numericallyand by the second level marker from the bottom of the
monitor, as shown below.

Volume (L) Position of

long bar
400 12 Remember that the bath
level markers on the
350 12
display are not a true
300 11 representation of your bath.
280 10 ie. the Ôhalf-wayÕ mark on
the monitor is not
260 9 necessarily the Ôhalf-wayÕ
240 8 mark on your bath.
The average bath size
220 7 is 160 litres.
200 6 Be careful not to
overfill the bath!
180 5 NOTE
160 4
140 3
120 2
100 1
Bath temp.

ON/OFF
C Water Vol.

(d) After approx. 5 seconds, the numeric volume C

Bath Fill Transfer
Sound

displayed will revert to the bath fill temperature Vol.

previously set. The long bar on the level markers Hot water temp.
BC - 70 - 1A

will remain.

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 OPERATION WITH DELUXE TEMPERATURE CONTROLLERS

Step 2 Ð Activate the automatic bath fill function and follow the voice prompts.

(a) Ensure the system is switched on. When the system is ON, the monitors will be lit. Ensure
the ÔTransferÕbutton is lit. If not, press the ÔTransferÕbutton once.

(b) Press ÔBath fillÕbutton. The ÔBath fillÕbutton

will light up and the buzzer will sound. The
ÔBathÕ indicator on the Kitchen Controller
monitor will light up. The voice will say ÒThe Bath temp.

ON/OFF

hot water system is ready. Open the hot water C Water Vol.

tap.Ó Bath Fill Transfer

C Sound
Vol.

(c) Open the hot water tap for the bath. The Hot water temp.
combustion indicator on all Temperature BC - 70 - 1A

Controller will light up and the bath will start to

fill.

During bath fill, the time display on the Bathroom Controller will slow the remaining bath
fill volume and will Ôcount downÕas the bath is filled.
NOTE

If you wish to stop the water flow whilst the bath fill function is in operation, simply press
the ÔBath fillÕbutton. The ÔBath fillÕbutton will flash and the voice will say ÒTurn off all
hot water taps and press the ÔBath fillÕbuttonÓ. Follow these instructions.

(d) When the bath is filled to the programmed volume and temperature (see ÔStep 1Õ):
the flow from the bath hot water tap will stop;
the ÔBath fillÕbutton on the Bathroom Controller(s) and the ÔBathÕindicator on the
Kitchen Controller monitor will flash;
the buzzer will sound;
the voice will say ÒBath fill is complete. Turn off the bath hot water tap and push the
ÔBath fillÕbutton.Ó

(e) IMPORTANT Ð Close the hot water tap for the bath. This is very important to prevent over
filling of the bath.

(f) Press the ÔBath fillÕbutton. This is also important. It tells the hot water unit that the customer is
aware that the bath fill function has been completed and that the hot water tap for the bath has
been shut. The hot water unit will not allow hot water to flow from any fixture until the ÔBath
fillÕbutton has been pressed.

The Bath fill button light on the Bathroom Controller and the ÔBathÕindicator on the Kitchen
Controller monitor will go out.

NEVER LEAVE YOUNG CHILDREN UNATTENDED IN THE BATH.

When using the ÔBath fillÕfunction, ALWAYS close the hot water tap for the bath after the
bath has filled and flow has stopped.

CAUTION

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 OPERATION WITH DELUXE TEMPERATURE CONTROLLERS

Using the Infinity with 2 Deluxe Temperature Controllers and 1

Standard Temperature Controller
When 3 Temperature Controllers are used for either Infinity 18, 20, 22, or 24, they must be one
MC-70-1A (Kitchen) model, one BC-70-1A model (Bathroom), and one BSC-45-3A (Ensuite).
Bath temp.

C ON/OFF
oC TEMPERATURE
C
AM
Water Vol. CONTROL
Transfer

HO
Bath Fill Transfer T T ER
APPROX WATER TEMP IN USE
C Sound ON O L ER
Vol. CO
00 00 Hot water
temp.
Clock Hour Min.

Cooler Hotter T R
Sound RA ON / FF
NS F E
ON/OFF
Vol. O
MC -70 -1A
Hot water temp. BC - 45 - 3A

BC - 70 - 1A

Switching the System On

The hot water system and three controllers can be switched on and off from any controller by
pressing the ÔON/OFFÕbutton as shown. When the system is turned on, the monitors will be lit.
During normal operation the system is left on.
Bath temp.
C
ON/OFF

AM
C Water Vol.
Transfer

Bath Fill Transfer

C Sound
00 00 Hot water Vol.
temp.
Clock Hour Min.

Sound Cooler Hotter

ON/OFF
Vol.
MC -70 -1A Hot water temp.
BC - 70 - 1A

Setting the clock

See page 21 for details on setting the clock.

Setting the Sound Volume

See page 22 for details on setting the sound volume.

Using Hot Water

The hot water delivery temperature can be controlled from either the Kitchen Controller (MC-70-1A)
or Bathroom Controllers (BC-70-1A/BSC-45-3A). See pages 22 to 23 and page 11 for details on
setting the hot water delivery temperature for the Kitchen and Bathroom Controllers.

Bath Fill Function

The ÔBath fillÕfunction can only be used on Temperature Controller BC-70-1A. See pages 23 to 25
for details on the ÔBath fillÕfunction.

NEVER LEAVE YOUNG CHILDREN UNATTENDED IN THE BATH.

When using the ÔBath fillÕfunction, ALWAYS close the hot water tap for the bath after the
bath has filled and flow has stopped.
CAUTION

Repeat the relevant procedures above for the third (Bathroom) controller.

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 OPERATION WITH DELUXE TEMPERATURE CONTROLLERS

Using the Infinity with 3 Deluxe Temperature Controllers

When 3 Temperature Controllers are used for the Infinity 32, they must be one MC-70-1A
(Kitchen) model and two BC-70-1A models (Bathroom and Ensuite).

Bath temp. Bath temp.

C ON/OFF ON/OFF

C C Water Vol.
Water Vol.
AM
Transfer

Bath Fill Transfer Bath Fill Transfer

C Sound C Sound
Vol. Vol.
00 00 Hot water
temp.
Clock Hour Min.

Sound Cooler Hotter

ON/OFF
Vol.
Hot water temp. Hot water temp.
MC -70 -1A

BC - 70 - 1A
BC - 70 - 1A

Switching the System On

The hot water system and three controllers can be switched on and off from any controller by
pressing the ÔON/OFFÕbutton as shown. When the system is turned on, the monitors will be lit.
During normal operation the system is left on.

Bath temp. Bath temp.

C
ON/OFF ON/OFF

AM
C Water Vol.
C Water Vol.
Transfer

Bath Fill Transfer Bath Fill Transfer

C Sound C Sound
00 00 Hot water Vol. Vol.
temp.
Clock Hour Min.

Sound Cooler Hotter

ON/OFF
Vol.
MC -70 -1A Hot water temp. Hot water temp.
BC - 70 - 1A BC - 70 - 1A

Setting the clock

See page 21 for details on setting the clock.

Setting the Sound Volume

See page 22 for details on setting the sound volume.

Using Hot Water

The hot water delivery temperature can be controlled from either the Kitchen Controller (MC-70-1A)
or Bathroom Controllers (BC-70-1A). See pages 22 to 23 for details on setting the hot water delivery
temperature for the Kitchen and Bathroom Controllers.

Bath Fill Function

See pages 23 to 25 for details on the bath fill function. With two Bathroom Controllers fitted (one in
each bathroom) only one bath can be filled at a time.

NEVER LEAVE YOUNG CHILDREN UNATTENDED IN THE BATH.

When using the ÔBath fillÕfunction, ALWAYS close the hot water tap for the bath after the
bath has filled and flow has stopped.
CAUTION

Repeat the relevant procedures above for the third (Bathroom) controller.

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 TROUBLESHOOTING

The hot water unit has the ability to check its own operation continuously. If a fault occurs,
an Error Code will flash on the Digital Monitor if you have Temperature Controllers. This
assists with diagnosing the fault, and may enable you to overcome a problem without a
service call. Please quote the code displayed when enquiring about service. (Refer to
Warranty page for Warranty Conditions.)
Code Fault Remedy
Displayed
- Noticeable reduction in water flow Inlet water filter needs to be cleaned.
Service call.**
03 Power interruption during Bath fill Turn off all hot water taps. Press
(water will not flow on power ON/OFF twice.
reinstatement)
10 Air intake or flue blocked Service Call
11 No ignition / No gas supply Check gas is turned on at water heater
and gas meter or cylinder. * **
12 Flame Failure / Low gas flow Check gas is turned on at water
heater and gas meter.
Check that nothing is
obstructing flue outlet.
Turn on gas supply to water heater.*
14 Remaining Flame Safety Device Service Call
16 Over Temperature Warning Service Call
32 Outgoing Water Temperature Sensor Service Call
Faulty
33 Heat Exchanger Outlet Sensor Faulty Service Call
52 Gas Modulating Valve Faulty Service Call
61 Combustion Fan Failure Service Call
65 Water Flow Control Faulty Service Call
(does not stop flow properly)
71 Micro-processor Failure Service Call
72 Micro-processor Failure Service Call
* In all cases, you may be able to clear the Error Code simply by turning the hot water tap OFF, then ON again. If this does not clear the
Error Code, try pushing the ON/OFF button OFF, then ON again. If the Error Code still remains, contact Rinnai or your nearest service
agent for advice.
** Faults caused by insufficient gas/water supply or gas/water quality and installation errors are not covered by the manufacturerÕs warranty.

Troubleshooting Without Controllers

If you have no Temperature Controllers and experience the following symptoms, please carry out
the suggestions below. If the symptom continues, please contact Rinnai for advice.
Fault Remedy
The unit does not Check the power is on at the unit.
attempt to start at all. Check the cold water valve at the unit is on.
The unit starts then Check the power is still on.
shuts down Check the gas valve at the unit and the gas meter is fully open.**
immediately. Open your hot water tap fully.
The unit starts then the Check the power is still on.
water goes cold Open your hot water tap further or try another tap.
(Your unit has a minimum flow of 3L/min. required to operate the unit.)
** Faults caused by insufficient gas/water supply or gas/water quality and installation errors are not covered by the manufacturerÕs warranty.

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 WARRANTY
The benefits conferred by this warranty are in addition to all other rights and remedies in respect of the product which
you have under the Trade Practices Act and similar State or Territory Laws. Given installation is in accordance with
the manufacturers specification, this appliance is warranted by Rinnai for the cost of labour and components in the
event of defects arising from faulty materials and/or workmanship with the ensuing warranty conditions.
Domestic Use : Labour : Parts : Commercial Use : Labour : Parts :
Heat Exchanger 3 Years 10 Years (pro-rata) Heat Exchanger 1 Year 1 Year (pro-rata)
All Other Parts 3 Years 3 Years All Other Parts 1 Year 1 Year
*All terms are effective from date of installation.
Faults arising from improper installation, gas supply, water quality *, plumbing fittings and other outside influences are
not the responsibility of Rinnai Australia and service calls for these issues will be charged for.
* The recommended water quality levels are as follows:
Description pH TDS (Totally Total Chlorides Magnesium Calcium Sodium Iron
dissolved Hardness
solids)
Maximum 6.5 Up to 600 Up to 200 Up to Up to 10 Up to 20 Up to Up to 1
Recommended to mg/litre mg/litre 300mg/litre mg/litre mg/litre 150 mg/litre
Levels 8.5 mg/litre

Please record below the following information for your own records.
Your Retailer :
Address : Phone :
Date of Purchase :
Your Installer : InstallerÕs License No. :
Address : Phone :
Date of Installation : Certificate of Compliance No. :
Please remember to send in your warranty card.

SERVICE CONTACT POINTS

691 MT ALBERT RDCROYAL OAK

AUCKLAND
PDODBOX 24-068 AUCKLAND
PHONEF ( 09) 625-4285
FAXF ( 09) 624-3018
National Hot water service 0800 Rinnai
( 0800 746624)
Website:http://www.rinnai.co.nz
E-mail:sales@rinnai.co.nz

- 31 - 060 00009 54016 7

U211-1056~01i00j
Printed in Japan 2001.06

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