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    M Haider CV-1 240701 084821

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    crawler073

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    M Haider CV-1 240701 084821

    Uploaded by

    crawler073
    7 views1 page

    Original Title

    M_Haider_CV-1_240701_084821

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    7 views1 page

    M Haider CV-1 240701 084821

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    crawler073

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    Muhammad Haider

    6908 8th Avenue, Apartment # D5 Brooklyn NY 11228, USA


    Phone: +92 306 817 000 8
    Email: syedmhaider91@gmail.com

    OBJECTIVE:

    To obtain a position in IT support, specializing in Active Directory and Windows troubleshooting, where I can
    leverage my strong analytical, technological, and problem-solving skills to contribute to organizational
    growth and personal development.

    SKILLS

    IT Support: Expertise in supporting and troubleshooting hardware, software, and network issues.
    Windows Troubleshooting: Proficient in installation, configuration, and troubleshooting of Windows OS
    (Windows 7/8/10).
    Active Directory: Experience in managing and maintaining Active Directory environments.
    Network Support: Skilled in supporting and configuring LAN and wireless LAN networks.
    Software Configuration: Experience in managing, configuring, and troubleshooting various software
    applications.
    HP Tools: Proficient in the support and configuration of HP tools and HP Service Manager.
    Desktop Deployment: Expertise in deploying and supporting desktops and laptops.
    Customer Support: Strong ability to provide technical support and customer service.

    PROFESSIONAL EXPERIENCE
    Jazz/Mobilink
    Resident Engineer / IT Support Engineer April 2014 - Dec 2017
    As a Resident Engineer at Mobilink, I provided comprehensive LAN and software support across various
    departments, managing daily operational tasks using Service Manager. I utilized OM and reporter software
    for network support, maintaining a LAN of approximately 300 PCs. I configured and troubleshooted wireless
    LAN and network printers, managed various software applications, and provided support for Microsoft
    Outlook, Microsoft Office products, desktops, laptops, printers, and BVS devices. Additionally, I installed and
    configured Windows 7/8/10, provided Tier-I technical support, tracked escalations to ensure compliance with
    SLAs, and coordinated with vendors for operations and maintenance.

    Computer Instructor / Lecturer


    Govt. College AJK Dec 2018 - June 2024
    As a Computer Instructor/Lecturer, I taught computer science to students of grades 11 and 12, preparing and
    delivering engaging lectures. I developed curriculum and course materials, assessed student performance,
    and provided constructive feedback to guide their academic and career paths. Additionally, I conducted
    workshops and seminars to enhance their learning experience and understanding of advanced computer
    science concepts

    EDUCATION
    Bachelor of Science in Information Technology (BS IT)
    PMAS UAAR, 2008-2013

    Higher Secondary School Certificate (HSSC in Computer Science)


    F.G Inter College, Jhelum Cantt, 2007-2008

    Secondary School Certificate (SSC in Computer Science)


    Hira School, Sohawa, 2005-2006

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