Cyrus ONE Cast Handbook V1

This ONE Cast is compatible
with AirPlay 2.
iOS 11.4 or later is required.
Cyrus ONE Cast User Instructions
Contents
Important! Read before operating this equipment!....................1 Setting up Wi-Fi........................................................................13
Power supply........................................................................ 2 Choosing a Wi-Fi setup method......................................... 13
Power consumption in Standby............................................ 2 Options.......................................................................... 13
Operating environment........................................................ 2 What do I need?............................................................ 13
Servicing............................................................................... 2 Will the ONE Cast remember my Wi-Fi settings?........... 13
Product service centres................................................... 2 Can I change the wireless settings?............................... 13
Legal notices......................................................................... 3 Broadband usage........................................................... 13
WEEE.................................................................................... 3 Full wi-fi setup.................................................................... 14
FCC NOTICE*......................................................................... 4 Preparation.................................................................... 14
Introduction...............................................................................5 Setup.............................................................................. 14
Welcome to the world of Cyrus!........................................... 5 Completing setup........................................................... 14
Preparations for Installation................................................. 5 Setup failure................................................................... 14
What does ONE Cast do?...................................................... 5 AirPlay wi-fi setup............................................................... 15
Installation.................................................................................6 Preparation.................................................................... 15
Back panel features.............................................................. 6 Factory reset before setup............................................. 15
Connections.......................................................................... 7 Setup.............................................................................. 15
Important – read before connecting anything................. 7 Completing setup........................................................... 15
What can I connect?........................................................ 7 Setup failure................................................................... 15
Connect a turntable......................................................... 7 Setting up to use with Amazon Alexa................................. 16
Connect digital audio....................................................... 7 Initial Wi-Fi setup........................................................... 16
Connect HDMI (ARC)........................................................ 7 Nuvola skill and UNDOK app.......................................... 16
Connect USB audio.......................................................... 7 Installing the Alexa app.................................................. 16
Connect analogue line audio........................................... 7 Register the Nuvola skill in the Alexa app...................... 16
Connect speakers............................................................. 7 Installing the UNDOK app.............................................. 16
Connect mains power...................................................... 7
Controls and features.................................................................8
Front panel features............................................................. 8
Front panel........................................................................... 9
Standby............................................................................ 9
Standby indicator............................................................. 9
Auto standby.................................................................... 9
Selecting an input source................................................. 9
Status indicator .......................................................... 9
Volume............................................................................. 9
Listening through headphones........................................ 9
Disconnecting headphones.............................................. 9
Remote control................................................................... 10
Remote control features................................................ 10
Fitting/Replacing the remote control batteries............. 10
Battery disposal............................................................. 10
Standby.......................................................................... 11
Control lock.................................................................... 11
Volume........................................................................... 12
Mute.............................................................................. 12
Balance.......................................................................... 12
Input select.................................................................... 12
Indicator brightness....................................................... 12
Contents
Operation.................................................................................17 Bluetooth audio.................................................................. 22
Using Google Cast to play music......................................... 17 First time use/pairing..................................................... 22
How does casting work?................................................ 17 Disconnecting a mobile.................................................. 22
Which apps are cast enabled......................................... 17 Re-connecting................................................................ 22
Before first use, check Wi-Fi setup................................. 17 Clearing the Bluetooth memory..................................... 22
Playing music................................................................. 17 Playing music................................................................. 22
Volume control.............................................................. 17 Volume control.............................................................. 22
Play, pause, track selection etc...................................... 17 Playing connected sources................................................. 23
Casting from Standby..................................................... 17 Playing a vinyl turntable................................................. 23
Dynamic range setting................................................... 17 Playing an analogue source........................................... 23
Voice control of a ONE Cast from a mobile.................... 18 Playing digital sources.................................................... 23
Voice control of a ONE Cast from other Google Home Playing USB digital audio sources (USB B input)............ 23
devices........................................................................... 18 Playing DSD audio (USB B input).................................... 23
Setting up speaker groups.............................................. 18 Playing HDMI (ARC) sound............................................. 23
Playing music via Apple AirPlay.......................................... 19 Advanced operation........................................................... 24
How does ONE Cast work in an Apple AirPlay system?. 19 AV Direct mode.............................................................. 24
Preparation.................................................................... 19 Factory reset....................................................................... 25
Playing music................................................................. 19 Cleared settings............................................................. 25
Volume control.............................................................. 19 Reset options................................................................. 25
Play, pause, track selection etc...................................... 19 Resetting with optional factory reset............................. 25
AirPlay from Standby..................................................... 19 Resetting with automatic factory reset.......................... 25
Voice commands using Siri................................................. 20 Firmware update......................................................................26
Using voice commands with an AirPlay system............. 20 Automatic update............................................................... 26
Multiple speaker systems.............................................. 20 First use.......................................................................... 26
Using Amazon Alexa to play music..................................... 21 Routine updates............................................................. 26
Initial setup checks......................................................... 21 Priority updates............................................................. 26
Preparation.................................................................... 21 Update indication.......................................................... 26
Playing music................................................................. 21
Volume control.............................................................. 21
Play, pause, track selection etc...................................... 21
Alexa commands from Standby..................................... 21
Voice control using Alexa............................................... 21
Multi-room audio........................................................... 21
Contents
Troubleshooting.......................................................................27 Specifications and warranty......................................................32
No sound or problems with the sound............................... 27 ONE Cast specifications...................................................... 32
No sound, basic checks.................................................. 27 Power Supply................................................................. 32
No sound when streaming audio via Wi-Fi.................... 27 Power Consumption...................................................... 32
No sound when playing Bluetooth audio....................... 27 Enclosure....................................................................... 32
No sound, digital inputs 5 and 6.................................... 28 Analogue audio performance........................................ 32
No sound, USB audio..................................................... 28 Cable and optical digital audio....................................... 32
No sound, DSD audio playback via USB......................... 28 USB digital audio............................................................ 32
No sound, HDMI audio.................................................. 28 Digital audio performance at Pre-out............................ 32
Sound from only one speaker or one speaker louder Warranty............................................................................. 32
than the other................................................................ 28
Very loud, distorted sound when playing a vinyl
turntable........................................................................ 28
Low volume when playing a vinyl turntable.................. 28
Hum or other noises when playing a vinyl turntable..... 28
Operational problems......................................................... 29
ONE Cast sets to Standby occasionally.......................... 29
Front panel controls are not working............................ 29
Remote control is not working....................................... 29
Unable to set up Wi-Fi using Google Home........................ 30
Identifying if setup has failed......................................... 30
Basic checks .................................................................. 30
Unable to set up Apple AirPlay........................................... 30
ONE Cast does not appear in the AirPlay device list...... 30
Audio streaming troubleshooting....................................... 30
Audio streaming stops working..................................... 30
Basic checks................................................................... 30
Diagnostic system............................................................... 31
Error display................................................................... 31
Clearing an error............................................................ 31
Error types..................................................................... 31
PSU error........................................................................ 31
Left and Right Output errors.......................................... 31
Over-temperature error................................................. 31
System error................................................................... 31
Important! Read before operating this equipment!

CAUTION: The exclamation mark is to draw your ATTACHMENTS: Do not use attachments not recommended
attention to important instructions and safety by the product manufacturer as they may cause hazards.
procedures in this manual. MOVING THE PRODUCT: A product and cart
ATTENTION: The lightning flash warns you of the combination should be moved with care. Sudden
risk of electrical shock presented by components stops, excessive force, and uneven surfaces may
inside this product. Unauthorised personnel must cause the product and cart to overturn.
not open this unit.
POWER SOURCES: This product should be operated only
WARNING: To reduce the risk of electrical shock do not from the type of power source indicated on the marking
remove any unit covers or panels. There are no user label. If you are not sure of the type of power supply to your
serviceable parts in this product. home, consult your product dealer or local power company.
WARNING: To reduce the risk of electric shock, do not For products intended to operate from battery power, or
expose this equipment to rain or moisture. other sources, refer to the operating instructions.
HEED WARNINGS: All warnings on the product and in the OVERLOADING: Never overload wall outlets, extension
operating instructions should be adhered to. cords, or integral convenience receptacles. This can result in
READ ALL THE INSTRUCTIONS: All the safety and operating an increased risk of fire or electric shock.
instructions should be read before the product is operated. POWER CORD PROTECTION: Power supply cords should be
RETAIN INSTRUCTIONS: The safety and operating routed so that they are not likely to be walked on or pinched
instructions should be retained for future reference. by items placed upon or against them, paying particular
FOLLOW INSTRUCTIONS: All operating and use instructions attention to cords at plugs, convenience receptacles, and
should be followed. the point where they exit from the product.
CLEANING: Unplug this product from the mains before NAKED FLAMES: No naked flame sources, such as candles,
cleaning. Do not use liquid or aerosol cleaners. Use a damp must be placed on this product.
cloth for cleaning. LIGHTNING: For added protection for this product during
WATER AND MOISTURE: Do not use this product near water a lightning storm, or when it is left unattended or unused
- for example, near a bath tub, wash bowl, kitchen sink, or for long periods of time, unplug it from the wall outlet and
laundry tub, in a wet basement; or near a swimming pool disconnect the antenna or cable system. This will prevent
and the like. The product must not be exposed to dripping damage to the product due to lightning and power-line
or splashing and no objects filled with liquids, such as vases, surges.
shall be placed on the product. BATTERIES: Warning : Batteries shall not be exposed to
HEAT: The product should be situated away from heat excessive heat such as sunshine, fire or the like.
sources such as radiators, stoves, or any other products CAUTION! POLARISED CONNECTOR (CANADA and USA):
(including amplifiers) that produce heat. To prevent electrical shock, match wide blade of plug to
VENTILATION: Slots and openings in the cabinet are wide slot, fully insert. Do not alter or remove this plug if it
provided for ventilation, to ensure reliable operation of does not fit your mains power socket. Have a suitable socket
the product and to protect it from overheating and these installed by a competent electrician.
openings must not be blocked or covered. The openings ACCESS TO THE MAINS PLUG: The means to disconnect this
should never be blocked by placing the product on a bed, product from the mains supply is the mains plug. Ensure
sofa, rug or similar surface. This product should not be that the mains plug is accessible at all times.
placed in a built-in installation such as a bookcase or rack WARNING: This appliance must be earthed.
unless proper ventilation is provided or the manufacturer’s
instructions have been adhered to. Warning: To prevent possible hearing damage,
do not listen at high volume levels for long
OBJECT OR LIQUID ENTRY: Never push objects of any kind
periods.
into this product through openings as they may touch
dangerous voltage points or short-out parts that could
result in a fire or electric shock.
ACCESSORIES: Do not place this product on an unstable
cart, stand, tripod, bracket, or table. The product may fall,
causing serious injury to a child or adult, and serious damage
to the product. Use only with a cart, stand, tripod, bracket
or table recommended by the manufacturer, or sold with
the product. Any mounting of the product should follow
the manufacturer’s instructions, and should use a mounting
accessory recommended by the manufacturer.
Click here to return to the contents page 2 Page 1

Power supply Servicing

The mains supply requirement of your amplifier is marked Do not attempt to service this product yourself as opening
on a label on the rear panel. Before connecting, check that or removing covers may expose you to dangerous voltage
this voltage is the same as your mains supply. or other hazards. Refer all servicing to qualified service
230V Products: Voltage Range 220V-240V personnel.
115V Products: Voltage Range 110V-120V CONDITIONS REQUIRING SERVICE: Unplug this product
from the wall outlet and refer servicing to qualified service
If you move to an area with a different mains voltage,
personnel:
contact your local Cyrus distributor to have your product
converted. • When the power supply cord or plug is damaged.
There are no user replaceable fuses in this unit. • If liquid has been spilled, or objects have fallen into the
product.
Power consumption in Standby • If the product has been exposed to rain or water.
For this product to work with your smart home, it must • If the product has been dropped or damaged in any way.
maintain a wireless network connection during standby • If the product does not operate normally by following
mode to transmit voice control function . This enables wake the operating instructions. (Adjust only those controls
up commands to be sent from the cloud. that are covered by the operating instructions. Improper
To maintain its network connection during standby adjustment of other controls may result in damage
mode, the unit consumes <2W. To further reduce energy requiring extensive work by a qualified technician to
consumption, remove mains from the unit” restore the product to its normal operation).
• When the product exhibits a distinct change in
Operating environment performance.
This product is designed to be installed and operated in a REPLACEMENT PARTS: When replacement parts are
domestic environment. The ambient temperature when required, be sure the service technician has used
operating should be in the range 0°C - 35°C. replacements specified by the manufacturer or have the
same characteristics as the original part. Unauthorised
substitutions may result in fire, electric shock, or other
hazards.
SAFETY CHECK: Upon completion of any service or repairs
to this product, ask the service technician to perform safety
checks to determine that the product is in proper operating
condition.
Product service centres
For product service or technical advice, contact only
authorised Cyrus service centres. Contact details for
Cyrus distributors may be found on the Cyrus website at
www.cyrusaudio.com.

WEEE Legal notices

This logo means that this product is not to The Bluetooth® word mark and logos are registered
be disposed of with your household waste. trademarks owned by Bluetooth SIG, Inc. and any use of
This product should be handed over to a such marks by Cyrus is under license. Other trademarks and
designated collection point to be recycled. trade names are those of their respective owners.
Your cooperation in the correct disposal of Google, Android, Google Play, YouTube and other marks are
this product will contribute to the effective trademarks of Google LLC.
usage of natural resources. For more Amazon, Echo, Alexa and all related logos are trademarks of
information on collection points, contact Amazon.com, Inc. or its affiliates.
your disposal service or City Hall. Use of the Works with Apple badge means that an accessory
has been designed to work specifically with the technology
identified in the badge and has been certified by the
developer to meet Apple performance standards.
Apple, AirPlay, Apple TV, Apple Watch, iPad, iPad Air, iPad
Pro, iPhone, and Lightning are trademarks of Apple Inc.,
registered in the U.S. and other countries.

FCC NOTICE*
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try and correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Any changes or modifications not expressly approved by the manufacturer could void
the user’s authority to operate the equipment.
*115V products

Introduction
Welcome to the world of Cyrus! What does ONE Cast do?

Congratulations on your choice of Cyrus Hi-fi products. Our The ONE Cast amplifier is a very versatile, wi-fi enabled
state-of-the-art design technology and outstanding quality amplifier for smart home audio systems.
of manufacture has won countless awards around the For the simplest hi-fi system, just connect a pair of speakers
world. We are confident that you will derive great pleasure to your ONE Cast and wirelessly feed the music from your
from owning a product from one of the most recognised and favourite apps* directly to the ONE Cast, making it available
respected manufacturers of hi-fi equipment. in hi-fi quality.
Now is a good time to register your new Cyrus product. To *Apps compatible with Google Cast such as Spotify, Tidal,
register, visit www.cyrusaudio.com/support and click the Qobuz and Deezer will be able to connect to the ONE Cast.
‘Register your product’ link.
With ONE Cast you can -
Registering your product will help speed up turnaround
• Use mobile devices to play music or movie soundtracks in
times in the unlikely event that you have any servicing or
very high quality over a wi-fi link or via Bluetooth audio.
repair needs in the future. You can also sign up to be the first
to hear about new Cyrus products and services. • ONE Cast is compatible with Google Assistant, Apple
AirPlay 2 and Amazon Alexa systems so will integrate
Please read these instructions carefully before commencing
fully with any or all of these devices in your smart-home.
installation. They provide full guidance to help you install
You can easily set up a multi-room system that includes
your amplifier safely and correctly.
one or more ONE Cast amplifiers.
Preparations for Installation • Voice control is possible via Google Home, Apple
HomePod or Amazon Alexa devices.
Before installing your Cyrus amplifier check that the
following items are included in the accessory box. • ONE Cast also includes connections for just about every
type of wired audio-visual component such as a Games
• Power cable appropriate for your region.
console, HDMI (ARC) sound feed from a TV, a DVD
NOTE: Some products may have more than one power player, USB audio from a laptop, a vinyl turntable and an
cable included. analogue line audio source.
• Remote control with batteries
• Quick-start guide
After removing these items, please retain the packaging.
Install the amplifier in a well ventilated location away from
sources of high temperature, dust or humidity. Never stand
the amplifier under another unit or on any surface likely to
obstruct its cooling or ventilation.

Installation
Back panel features
a a
b c d e f g h i 1)
1$ 1# 1@ 1!
1. Wi-Fi aerials 8. AC power inlet

2. Right - speaker output 9. Left - speaker output
3. Right + speaker output 10. Left + speaker output
4. HDMI (ARC) input 11. Phono MM input
5. USB Input 12. Phono ground screw
6. Digital coaxial input 13. AV input
7. Optical input 14. Preamp output

Installation
Connections
Important – read before connecting anything Connect HDMI (ARC)
!
Always disconnect all system components from the Check that the TV includes an HDMI outlet marked HDMI
mains before changing any connections. Connect the (ARC).
!
mains when everything is hooked up. The outlet must be marked to include ARC (audio
When connecting sources avoid the use of long return channel). A standard HDMI connection will not
interconnects which may degrade sound quality. The provide digital sound to the ONE Cast.
maximum length advised is 3m. • Connect an HDMI cable from the HDMI (ARC) connector
What can I connect? on the TV to the HDMI (ARC) connector on the ONE Cast.
You can play sound from Bluetooth sources such as a phone Connect USB audio
or a computer.
If you connect a computer to the USB audio port you can
You can connect a vinyl turntable. It must have a Moving play all audio from the computer through your amplifier.
Magnet cartridge. Moving Coil cartridges are not compatible.
• Connect a USB A to USB B cable (not supplied) between
You can connect two digital audio sources. Both cable and a free USB port on the computer and the USB B input.
optical connection are available.
You can connect a TV equipped with HDMI (ARC) audio Connect analogue line audio
return channel. If you have a line audio source you can connect it to the AV
You can play music from a computer using the USB input. analogue input.
You can connect a line analogue line source (such as a CD or • Connect a stereo phono interconnect (not supplied)
DVD players, a TV or satellite box). from the outputs of the source to the input on the back
panel.
Connect a turntable
!
• Connect the white plug to the left socket and the red
NOTE: Some turntables include preamplifiers and plug to the right socket.
may have high level output. If these have switchable
If the source has surround-sound (DVD player etc), check
‘PHONO’ and ‘LINE’ settings then the switch must be
that the source is set to work in two channel stereo
set to the ‘PHONO’ position before connecting to the
mode.
phono input. If your turntable only provides a line level
output then this must be connected to the AV input Connect speakers
of the ONE Cast, described in the section ‘Connect The amplifier and speakers have red and black speaker
analogue line audio’. terminals. Make sure the red terminal on the amplifier
The turntable will have a cable with two plugs, and often a connects to the red terminal on the speaker (and black to
thin ground wire with a tag. black).
• Connect the plugs to the sockets on the back panel. • Speaker cables will have a polarity
Connect the white plug to the left socket and the red polarity indicator. This is usually a
plug to the right socket. stripe or rib on the wire to show
• Unscrew the ground terminal then fasten the ground the red connection.
wire under the terminal. • Connect the striped wire to the
red terminal at each end, then
Connect digital audio
connect the other wire to the
If you have digital audio sources you can connect them to black terminals.
Input 5 (cable) or Input 6 (optical).
Make sure the left speaker is
• For wired digital sources, connect a digital phono connected to the left terminals at
interconnect (not supplied) from the output of the the amplifier (and right to the right).
source to Input 5.
• For optical digital sources, connect a Toslink optical Connect mains power
interconnect (not supplied) from the output of the When you have finished all other connections, connect
source to Input 6. mains power.
• Connect the socket on the power cable to the power
inlet on the back panel of the amplifier. Now connect
the cable to a mains outlet.
NOTE: The means to disconnect this product from the
mains supply is the mains plug. Ensure that the mains plug
is accessible at all times.

Controls and features
Front panel features
a b d
h g f e
1. Source selector
2. Status indicator
3. Input indicators
4. Volume control
5. Headphone socket
6. Remote control window
7. Standby indicator (behind window)
8. Standby button

Front panel
Standby Volume
• Turn the volume control clockwise to increase the
volume or anti-clockwise to reduce the volume.
Standby is controlled by
5 the Standby button on
6
the front panel or on The volume indicators
the remote control. will show the volume 5
Cast
level. 6
• Press the button to switch the amplifier on. Press again Cast
to switch the amplifier off.

When the amplifier is switched on the front panel Listening through headphones
indicators for source and volume level will light. The headphone socket is a standard 1/4” (6.35mm) stereo
Standby indicator jack on the front panel. Converters are readily available If
you want to use headphones with a smaller (3.5mm) jack.
The Standby indicator is

5
6
located at the bottom of
the front panel. 5
6
Cast
Cast
The indicator will light when ONE Cast is set to Standby.
!
• Plug the headphones into the front panel headphone
If Internet connection is interrupted during Standby jack.
or if the ONE Cast requires wi-fi setup, the Standby
The speakers will switch off and music will play through
indicator will flash.
the headphones.
Auto standby
If you connect headphones after listening to speakers at
If no sound has played for 20 minutes the ONE Cast will a high volume level, the volume will be reduced to a safe
automatically set to Standby to conserve power. level.
Selecting an input source Warning: Excessive sound pressure from earphones and
• Turn the source control to select a source. headphones can cause hearing loss.
• From the remote control, press or to step through Disconnecting headphones
the sources. • To return to speaker listening, unplug the headphones
from the front panel jack.
The sound will play through the speakers.
The source indicator If you disconnect headphones after listening to them at
will change to show the
5
6
a high volume level, the volume will be reduced to a safe
source selected. level before returning to speaker operation.
Cast
Status indicator
!
NOTE: the indicator is a multi-function status
indicator, not a selectable source. When playing
music from a mobile app, the source is selected
automatically.
By changing colour or flashing, this indicator will
display status of setup, wireless music play or if there
is any kind of operational problem.

Remote control Fitting/Replacing the remote control batteries

Remote control features
a
b
c d • Slide the battery cover off

the remote control in the
direction shown.
• Lift the cover off the
AAA
remote control.
AAA
e
L R
f
g h
i
1) • Remove the expired
batteries (if necessary).
• Fit new batteries
1! observing polarity as
shown.
ONE
When replacing the
battery, use only the same
AAA type.
AAA
1. Standby
Control lock (see page 11)
AAA
2. Volume up
3. Previous input
4. Next input
5. Mute/OK/Clear Bluetooth memory
6. Volume down
7. Balance left Alkaline batteries are recommended. Other types
of battery may leak and cause damage.
8. Balance right
9. AV direct setting Battery disposal
10. Increase display brightness Dispose of used batteries with regard to the recycling
regulations in your area. Do NOT short circuit batteries
Reset (see page 25)
or throw them into water, the general rubbish or in a
11. Reduce display brightness fire.

Remote control
Standby Control lock
• Press to switch on or set to Standby. The control lock function will lock all front panel controls
The source and volume display indicators will light when including Standby. This may be useful during a party or to
switched on. prevent accidental operation by children.
!
The standby indicator will light when set to Standby. NOTE: The remote control is not locked by control
lock and control functions available from a mobile will
continue to operate as normal.
Locking the controls
• Press and hold for 5 seconds to start control lock.
5
6
Cast
The input and volume displays will strobe upwards.

• To confirm lock, press OK within 5 seconds.
• The controls will be locked.
If no action is taken within 5 seconds the strobe display
will stop and control lock will not be set.
Unlocking the controls
• When the controls are locked, press and hold for 5
seconds to start control unlock.
The input and volume displays will strobe downwards.
5
6
Cast
• To confirm unlock, press OK within 5 seconds.

• The controls will be unlocked and return to normal
operation.
If no action is taken within 5 seconds the strobe display
will stop and control lock will remain set.

Remote control
Volume Input select
• From the remote control, press to increase the • Press or to step through the input sources available.
volume or to reduce the volume.
Indicator brightness
The volume indicators will show the volume level.
The brightness of the front panel indicators is adjustable in
Mute 6 steps.
• Press on the remote control to mute the sound. • Press to increase the brightness of the front panel
The sound will fade to minimum. indicators.
• Press to decrease the brightness of the front panel
indicators.
The volume display will fade
to minimum. The current
volume display will remain
5
6
lit and the minimum light

Cast
will flash to indicate mute.
Balance
Balance control will move the stereo soundstage if you are
not able to sit in the ideal listening position between the
speakers.
• Press L repeatedly to move the stereo soundstage to the
left in 1dB steps.
• Press R repeatedly to move the stereo soundstage to the
right in 1dB steps.
The volume display will change to show the balance
setting.
The maximum and minimum volume indicators will light
to indicate balance setting is being displayed. A third
indicator shows the balance position.
Balance set
centrally
5
6
Cast
Balance set 4dB

to the right
5
6
Cast
The balance setting will be saved and balance mode will exit
when no adjustment has been made for 3 seconds.

Setting up Wi-Fi
Choosing a Wi-Fi setup method

Options Broadband usage
!
There are two wi-fi setup options - Whichever technology you choose, streaming music
!
to a ONE Cast via Wi-Fi will use internet bandwidth
Full wi-fi setup for Wi-fi Setup for
from your home broadband. Make sure that your
all tech Apple AirPlay 2 only
broadband connection has enough capacity for the
volume of data you will use.
An unlimited broadband supply is highly recommended
to avoid exceeding capacity limits and incurring
additional costs. Contact your broadband provider
if you are in any doubts about the capacity of your
Full wi-fi setup will enable If you only plan to play broadband connection.
Google Home casting, audio from Apple mobile
Apple AirPlay 2 and devices via AirPlay 2, then
Amazon Alexa. this option is quicker and
simpler.
NOTE: If you later want to change your setup, you can
factory reset the unit and begin setup again.
What do I need?
The minimum requirement is -
• A wireless network that has Internet connection and a
mobile phone or tablet, connected to that network.
• A pair of speakers connected to the ONE Cast.
Refer to page 7 for instructions to connect speakers.
• In addition, a Google (gmail) account will be required for
the full wi-fi setup option.
Will the ONE Cast remember my Wi-Fi settings?
Yes, the ONE Cast will remember wi-fi settings. It will remain
connected in Standby and visible to mobile devices for
casting. It will always reconnect to the last wireless network
if power has been lost and re-connected.
Can I change the wireless settings?
Yes. If you want to move the ONE Cast to another network
you can clear all settings by following the simple factory
reset procedure (see page 25).

Setting up Wi-Fi
Full wi-fi setup

Preparation Setup
• Check if you have the Google Home app installed on • Press the Standby button to switch on the ONE Cast.
your mobile. The ONE Cast will switch on.
If not, you can download and install it from the Google
Play store (Android mobiles) or from the Apple store (iOS
mobiles).
If the unit has just been
connected to the mains, the
Google Home app at the
Status indicator will flash
5
Google Play store

6
red quickly (initialising). This

should take about 25 seconds.
Cast
Once initialisation is complete,

the Status indicator will flash
yellow slowly (discoverable).
5
Google Home app at the 6
Apple store You can now set up the ONE

Cast.
Cast
• Launch the Google Home app.

• Check that your mobile device is connected to the • Follow the instructions within the app to add the ONE
wireless network where you will add the ONE Cast. Cast to your chosen Home.
The ONE Cast will need to receive a good Wi-Fi signal You can add the ONE Cast to an existing Google Home
from the wireless router that is the source of your or create a new Google Home for this and other devices.
wireless network. During setup the Status indicator will flash yellow quickly.
• Check that Bluetooth communication is switched on at Completing setup
the mobile.
There is no requirement to pair the mobile to the ONE
Cast, but Google Home will use Bluetooth communication
during the setup process. At the completion of setup
• Check that the ONE Cast is located within range of this the Status indicator will stop
5
6
router. flashing and change to green.

As a general guide you can hold your mobile device at Cast
the location of the ONE Cast to check signal strength. If

signal strength is low you may need to arrange for a WiFi
This confirms successful connection to your Wi-Fi network
repeater to boost the signal.
and indicates ONE Cast is ‘ready to cast’.
• Connect a pair of speakers to the ONE Cast (refer to page
After setup, the Google Home app will recommend an audio
7).
test. You can run this test to confirm that setup has been
It’s OK to connect other sources etc, but speakers must completed successfully.
be connected to play a tone during Google Home setup.
Setup failure
• Connect power to the ONE Cast.
In the unlikely event that setup fails, this will be shown on
the screen of the mobile. Re-try setup and if this also fails,
refer to the Troubleshooting section on page 30.
!
If you encounter any problems in setting up ONE Cast,
the Cyrus website includes a full step by step guide with
screenshot illustrations from a mobile.

Setting up Wi-Fi
AirPlay wi-fi setup

Preparation Setup
NOTE: If this setup method is used it will only be possible to • Open Wi-Fi settings on your mobile.
play audio on the ONE Cast from an Apple mobile device. It • Below the list of networks is an option to set up a new
will not be possible to play audio on the ONE Cast using the AirPlay speaker.
Google Cast function or Amazon Alexa.
The ONE Cast should be shown in the list in the format
No special app is needed to set up for AirPlay use with Apple CyrusONECastxxxx where xxxx is the last 4 digits of the
mobile devices. MAC address.
• Check that your Apple mobile device has Wi-Fi switched • Select the ONE Cast option.
on and that it is connected to the wireless network
• Follow the prompts on your mobile to setup the ONE
where you will add the ONE Cast.
Cast as an AirPlay speaker.
The ONE Cast will need to receive a good Wi-Fi signal from
During connection the status indicator will flash yellow
the wireless router that is the source of your wireless
quickly.
network.
• Check that the ONE Cast is located within range of this Completing setup
router.
As a general guide you can hold your mobile device at
the location of the ONE Cast to check signal strength. If At the completion of setup
signal strength is low you may need to arrange for a WiFi the Status indicator will
repeater to boost the signal.
5
6
stop flashing and change to
• Connect power to the ONE Cast. green.
Factory reset before setup
Cast
!
Factory reset is always necessary before proceeding
with AirPlay setup. The first few steps will complete Refer now to the Operation section on page 19 for more
this process. instructions to play audio via AirPlay from your mobile device.
• Press the Standby button to switch on the ONE Cast. Setup failure
The ONE Cast will switch on. In the unlikely event that setup fails, this will be shown on
• Within 10 seconds, turn the volume control anti- the screen of the mobile. Re-try setup and if this also fails,
clockwise continually, at least three rotations until refer to the Troubleshooting section on page 30.
control display changes to display the firmware version.
Following the version display all front panel indicators
will flash twice to confirm settings have been factory
reset.
The Status indicator will flash

red quickly after factory reset
(initialising). This should take
5
6
about 25 seconds.
Cast
Once initialisation is
complete, the Status
indicator will flash yellow
5
6
slowly (discoverable). You

Cast
can now set up the ONE Cast.

Setting up Wi-Fi
Setting up to use with Amazon Alexa

Initial Wi-Fi setup Installing the UNDOK app
The ONE Cast must first be connected to Wi-Fi using the full • The UNDOK app
setup method. • Follow this link or search the Google Play store (Android
If you have not already completed a full wi-fi setup, refer mobiles) or the Apple store (iOS mobiles) to find the
to page 14 and follow the instructions to connect your ONE UNDOK app.
Cast to your Wi-Fi network.
Nuvola skill and UNDOK app UNDOK app at the Google
!
The Nuvola skill links compatible ‘Works with Alexa’ Play store
smart speakers with the Alexa ecosystem to enable
Alexa enabled devices such as an Echo or Echo Dot
to control your ONE Cast. The Nuvola account and
associated UNDOK app are provided by our partner
Frontier who enable this technology.
The Nuvola skill and UNDOK app are only used during
set up of ONE Cast. Once setup is complete the ONE UNDOK app at the Apple
Cast will remain connected to your Wi-Fi network as store
part of an Alexa system without the need to run the
UNDOK app again.
Installing the Alexa app
• You may already have the Alexa app installed on your
mobile if you have a system of Alexa devices. If not,
search for it at the app store and install it now. • Install the app.
• Open the app and sign in to your Amazon account. • Launch the app.
If you don’t have an Amazon account you can create one. • Tap the settings icon.
Register the Nuvola skill in the Alexa app • Tap ‘Frontier Nuvola Account’.
• From the home screen of the Alexa app, tap ‘Devices’. • Follow the prompts to Add a Device.
The Devices page will open. If your ONE Cast is already connected to wi-fi you will see
• From the Devices page, tap ‘Your Smart Home Skills’. it listed in the app.
• If this is the first time you used the app you will need to • Add the ONE Cast.
tap ‘Enable Smart Home Skills’ to open the Smart Home • Follow the prompts to associate the ONE Cast with your
page. Frontier Nuvola account.
The Smart Home page will open. Setup is now complete.
• Tap search and enter Nuvola in the search bar. NOTE: There will be no need to use the UNDOK app again
The Nuvola Smart Home skill should be shown. unless the ONE Cast is factory reset for any reason.
• Select the Nuvola skill and enable it on the next screen.
• Register a Nuvola account when prompted.
• Make a note of the login details you used.
When the account is set up you will return to the Alexa
app.

Operation
Using Google Cast to play music

How does casting work? Playing music
You can ‘cast’ any music, podcasts or other audio content • Select a music app from your mobile.
that is playing on enabled apps on your mobile phone or • From the app, select the option to cast to other devices.
tablet to the ONE Cast.
This may be the Cast logo or a link to play through
When casting, the audio stream is transferred from the other devices or speakers.
mobile to stream directly to the ONE Cast via its Wi-Fi
The ONE Cast will be listed with any other Cast speakers
connection.
connected to your network.
The mobile app continues to be used to control play, pause,
• Select the ONE Cast.
track selection and other commands for the app while
volume can be controlled from either the ONE Cast front After a short delay, the Status indicator will change to
panel or from the mobile. white.
Music playing from the app will now play through the
Which apps are cast enabled
ONE Cast.
You can cast music to ONE Cast from any Chromecast
enabled app. Most of the popular music apps for Apple or Volume control
Android mobiles include a cast option. When casting, the ONE Cast volume level may be controlled
If you want to find more apps to use with your ONE Cast, from your mobile, from the ONE Cast front panel or from
search the Internet for ‘Chromecast enabled apps’. the remote control.
Open a cast-enabled app on your mobile and play the music NOTE: Some mobile volume controls have a limited number
you want to cast to the ONE Cast. of steps and it will be very easy to set an extremely high
volume level. For this reason, controlling volume from the
Before first use, check Wi-Fi setup ONE Cast front panel, remote control or from within the
A full Wi-Fi setup must be completed before it is possible to Google Home app on your mobile is recommended.
cast music to the ONE Cast.
Play, pause, track selection etc
• Switch on the ONE Cast.
All playback functions such as play, pause, track selection,
repeat, shuffle are controlled from the app on your mobile.
Casting from Standby
• Check that the Status
The ONE Cast is always ready to play wireless audio, even
indicator is green 5
when in Standby and will appear in the list of available
to confirm Wi-Fi 6
casting speakers on your mobile whilst it is set to Standby.

connection.
Cast
If you select the ONE Cast it will automatically switch on and
start to play.
If the Status indicator is flashing yellow, setup will be required Dynamic range setting
or there may be a problem with your network. Refer to the The Google Home app may include a setting for ‘Full dynamic
‘Full Wi-Fi setup’ section for instructions to connect ONE range’. If available, this should always be set ‘On’.
Cast to your network. • Open the app home page to display the Google Home
system devices.
• Tap the name for the ONE Cast.
• Tap the settings icon for this device.
The Full Dynamic Range setting will appear on this page.
• Ensure that this setting is ‘On’ for best performance
from a ONE Cast.
NOTE: If the setting is unavailable there is no need to take
any action.

Operation
Using Google Cast to play music

Voice control of a ONE Cast from a mobile
Voice commands can be made directly from an Android
mobile or an iOS mobile running the Google Home app.
NOTE: When making voice commands to an iOS mobile
running the Google Home app it will be necessary to tap the
microphone icon on-screen first.
If you haven’t used voice commands before to play music
then check your mobile is set up correctly by using voice
commands to play music from your mobile.
You may find your preferred music service provider will need
to be enabled to work with Google Assistant.
Once you are set up to use voice commands to play music on
your mobile, try playing the music on your ONE Cast using
voice commands.
Commands are generally prefixed by the phrases ‘Hey
Google’ or ‘OK Google’.
Typical voice commands could be -
• ‘Hey Google, play music on Living Room speaker’
• ‘Hey Google, play my party playlist from Spotify on Living
Room speaker’.
• ‘Hey Google, set the volume of Living Room speaker to
30%’
• ‘Hey Google, stop playing on the Living Room speaker’.
In these examples, Living Room is the name given to the
ONE Cast during setup.
Voice control of a ONE Cast from other Google Home
devices
Voice commands can also be made via smart speakers and
other devices enabled with the Google Assistant that are
connected to your Google Home.
!
Ensure that all the devices including ONE Cast
amplifiers are part of the same Google Home group
and assigned to the same Google account. If not, the
ONE Cast amplifiers may appear for casting, but will
not be available for voice control.
Setting up speaker groups
If you have multiple ONE Cast amplifiers you can group
them together within Google Home, then cast music to all
amplifiers in that group simultaneously.

Operation
Playing music via Apple AirPlay

How does ONE Cast work in an Apple AirPlay system? Volume control
Once set up, the ONE Cast will be available as an AirPlay When playing music via AirPlay, the ONE Cast volume level
speaker to Apple devices. may be controlled from your mobile, from the ONE Cast
AirPlay works by setting up a direct link from your mobile to front panel or from the remote control.
the ONE Cast through your Wi-Fi network. Your mobile can NOTE: Some mobile volume controls have a limited number
then send the sound playing from a mobile app to the ONE of steps and it will be very easy to set an extremely high
Cast and other AirPlay speakers. volume level. For this reason, controlling volume from the
Preparation ONE Cast front panel, remote control or from within the
Google Home app on your mobile is recommended.
• Ensure that the ONE Cast is set up correctly and
connected to your network. Play, pause, track selection etc
AirPlay from Standby
The Status indicator must
5 The ONE Cast is always ready to stream wireless audio,
be green.
even when in Standby and will appear in the list of available
6
AirPlay speakers on your mobile whilst it is set to Standby.

Cast

start to play.
Playing music
• Select a music app from your Apple mobile.
• From the app, select the option for AirPlay.
This may be the AirPlay logo or a link to play through
other devices or speakers.
The ONE Cast will be listed with any other AirPlay
speakers connected to your network.
• Select the ONE Cast.
5
After a short delay, the Status
6
indicator will change to white.
Cast
Music playing from the app will now play through the ONE
Cast.

Operation
Voice commands using Siri

You can use voice commands to your Apple mobile or
HomePod etc to control your ONE Cast.
Using voice commands with an AirPlay system
Additional setup stages are necessary if you want to control
your ONE Cast with voice commands from an Apple mobile,
HomePod etc. It will be necessary to add the ONE Cast to an
Apple Home system.
• Ensure that the ONE Cast has been connected to your
Wi-Fi network.
!
• Check that you can play music to your ONE Cast
via AirPlay.
You will not be able to add your ONE Cast to your
Apple Home if you cannot play music via AirPlay.
• Open the Apple Home app and add the ONE Cast to your
Apple Home.
Once the ONE Cast has been added to your Apple
Home you can rename it with a friendly name for voice
commands if necessary.
Voice commands can now be made directly via Siri.
• If you haven’t used voice commands before to play
music then check your mobile is set up correctly by using
voice commands to Siri to play music from your mobile.
voice commands.
Commands are generally prefixed by the phrase ‘Hey Siri’.
Typical voice commands to play music on your ONE Cast
could be -
• ‘Hey Siri, play music on Living Room speaker’
• ‘Hey Siri, set the volume of Living Room speaker to 30%’.
• ‘Hey Siri, stop playing on the Living Room speaker’.
Multiple speaker systems
One or more ONE Cast amplifiers can be included in your
home with your other AirPlay 2 compatible speakers, smart
TVs and other devices using the Apple Home app.
The ONE Cast can be added to any room in the Apple Home
app as an AirPlay 2 device.

Operation
Using Amazon Alexa to play music

Initial setup checks Alexa commands from Standby
!
Check that you have completed the following - The ONE Cast is always ready to stream wireless audio,
Completed a full Wi-Fi setup (page 14). even when in Standby and will appear in the list of available
devices on your mobile whilst it is set to Standby.
Completed setup to use with Amazon Alexa (page 16).
Preparation start to play.
• Ensure that the ONE Cast is set up correctly and
Voice control using Alexa
connected to your network.
Voice commands can be made directly via Alexa.
• If you haven’t used voice commands before to play music
then check your mobile is set up correctly by using voice
commands to Alexa to play music from your mobile and/
The Status indicator must
or other Alexa system devices.
be green.
5
6
voice commands.
Cast
Commands are generally prefixed by the phrase ‘Alexa’.

Playing music Typical voice commands could be -
• Open the Alexa app. • ‘Alexa, play music on Living Room speaker’
• From the app, tap the ‘Play’ option and follow the • ‘Alexa, set the volume of Living Room speaker to 2’.
prompts to select the music you want to listen to.
• ‘Alexa, stop playing on the Living Room speaker’.
5
After a short delay, the Multi-room audio
6 Status indicator will The ONE Cast does not currently support multi-room audio
change to white. as part of an Alexa system.
Cast
Music playing from the app will now play through the ONE
Cast.
Volume control
When playing music, the ONE Cast volume level may be
controlled from your mobile, from the ONE Cast front panel
or from the remote control.
NOTE: Mobile volume controls have a limited number
of steps and it will be very easy to set an extremely high
volume level. For this reason, controlling volume from the
ONE Cast front panel or remote control is recommended.
Play, pause, track selection etc

Operation
Bluetooth audio
First time use/pairing Re-connecting
!
NOTE: If possible, complete a full ONE Cast Wi-Fi setup Most mobiles will re-connect when next in range, others
before pairing a Bluetooth source. After a full Wi-Fi may require manual connection. Is several mobiles have
setup the Wi-Fi name of the ONE Cast will also be the been paired to the ONE Cast, the most recently connected
Bluetooth name. mobile will connect as a priority.
• Set the source selector to the position. Clearing the Bluetooth memory
A Bluetooth scan will start. The ONE Cast memory for stored Bluetooth mobiles can be
cleared if required.
If no previously connected Bluetooth mobiles can be re-
connected, the Bluetooth indicator will flash. • Set the source selector to the position.
• Activate Bluetooth mode on the mobile. • Press and hold the button on the remote
The mobile may now show a list of available Bluetooth control for 5 seconds.
sources. If not you may need to search for available The Bluetooth memory will be cleared.
devices. A double violin sound will confirm.
If you have completed a full Wi-Fi setup, the ONE Cast NOTE: The Bluetooth memory will also be cleared after a
will be identified by its Wi-Fi name. Factory Reset.
If you have not set up Wi-Fi or if you have set up Wi- Playing music
Fi for AirPlay only, the ONE Cast will be identified as
Once your mobile is connected you can select the music you
‘CyrusONECastxxxx’, where ‘xxxx’ is the last four digits of
want to play from the mobile and set the volume level etc.
the MAC address.
at the amplifier.
• Choose to pair with this.
When multiple mobiles are paired, the mobile that is
Your mobile will now pair with the ONE Cast and connect. playing will generally hold the Bluetooth channel until play
When connected, the Bluetooth indicator will stop stops. Some mobiles, particularly computers, may hold the
flashing and there will be a short whistle sound through Bluetooth channel after play stops. In this case the mobile
the speakers. will need to be disconnected before playing another.
Disconnecting a mobile Volume control
• Use the Bluetooth menu of the mobile to disconnect When playing Bluetooth audio, the volume controls on
from the ONE Cast. both the mobile and the ONE Cast may be used to control
When a mobile disconnects the Bluetooth indicator the volume level from the speakers. The ONE Cast volume
will flash and there will be a violin sound through the control or remote control is recommended as this will allow
speakers. much finer control of volume level.
NOTE: A connected mobile will automatically be
disconnected when another input is selected.

Operation
Playing connected sources

Playing a vinyl turntable Playing HDMI (ARC) sound
• Set the source selector to the position. • Set the source selector to the position.
• Start the record playing. The TV sound will automatically switch to play through
Playing an analogue source the ONE Cast.
• Set the source selector to the AV position. When playing sound from an HDMI (ARC) equipped TV, the
ONE Cast standby and volume controls will link to the TV as
• Set the source to play. follows -
Playing digital sources • When the TV volume setting is changed the ONE Cast
• Set the source selector to play the source you want to will change volume.
hear (positions 5 for cable or 6 for optical). • When the TV sound is muted the ONE Cast sound will
• Set the source to play. mute.
Playing USB digital audio sources (USB B input) • When the TV is set to Standby or switched on, the ONE
Cast will also set to Standby or switch on (if it was last set
Sources for USB music will generally be files streamed to or to play HDMI sound).
stored on a personal computer.
NOTE: Not all TVs will support these features.
Your computer may require additional drivers to play audio
via the ONE Cast so ensure the computer has an Internet
connection before first use of USB audio.
• Set the source selector to the position.
• Before playing USB music, change the audio settings on
the computer to output sound to the Cyrus ONE Cast
device.
• Play the music file.
Playing DSD audio (USB B input)
DSD Audio files will also be stored on a personal computer.
Playback of DSD files will require the installation on the
computer of a specialist music playback app that supports
DSD playback.
• Before playing DSD music, choose, install and configure
a DSD player app on the computer.
• Set the source selector to the position.
• Play the DSD music file.

Operation
Advanced operation
AV Direct mode Connecting to a Home Cinema decoder
When AV Direct mode is set, the Cyrus ONE Cast switches to • Connect the front left and right pre-out channels of the
work as a power amp when the AV source is selected. This Home Cinema receiver to the AV sockets on the Cyrus
means you can use Cyrus ONE Cast as a high quality front ONE Cast.
channel drive for a Home Cinema system. • Connect the front left and right speakers to the speaker
!
CAUTION: Setting AV Direct mode will fix the volume terminals of the ONE Cast.
control at a high level whenever the AV source is • Connect all other speaker channels directly to the Home
selected. Use this setting only when the AV input Cinema receiver.
is connected to the front channels of an AV Home
Cinema decoder, or with other sources that include a In Use
volume control. • Select AV at the ONE Cast when playing a movie and a
fixed volume setting will be applied.
Setting AV Direct mode
The front channel sound from the Home Cinema receiver
This setting can only be changed within 20 seconds of
will play through the Cyrus ONE Cast.
switching on the ONE Cast from Standby.
Volume operation will return to normal when another input
• Switch on the ONE Cast.
is selected.
• Within 20 seconds, set ONE Cast to AV input and press
AV DIR on the remote control.
The AV source indicator will flash and the volume display will
indicate the current AV mode as shown below.
5
6
Cast
AV Normal mode
5
6
Cast
AV Direct mode
• Press the button repeatedly to switch

between normal and AV Direct mode.
• When the display shows the mode you want, press AV
DIR again to store the setting and exit.

Reset
Factory reset
Cleared settings Resetting with optional factory reset
Factory reset will clear all settings including - Follow these instructions to display the installed software
• Wireless network setting version, then have the option to reset to factory settings.
• Bluetooth pairing list.
• Last used volume and source settings.
• Stored balance setting (restored to central setting).
! Factory reset can only be selected from the front panel
within 10 seconds of switching on the ONE Cast.
• Switch on the power.

• AV Direct mode setting (when set).
• Within 10 seconds, hold down on the remote control
Reset options for 5 seconds.
There are two methods to reset the ONE Cast. The software version will be displayed as shown below
• Version display with optional factory reset. on the front panel display.
• Version display with automatic factory reset.
5
6
Cast
2 .4
This example shows V2.4
• To continue and reset the ONE Case settings, Press

within 5 seconds.
All front panel indicators will flash twice to confirm
settings have been reset.
If no action is taken, then the ONE Cast will return to
normal operation after displaying the software version.
Resetting with automatic factory reset
Follow these instructions to display the installed software
version, then automatically reset to factory settings.
! Factory reset can only be selected from the front panel

within 10 seconds of switching on the ONE Cast.
• Switch on the power.
• Within 10 seconds, turn the volume control anti-
clockwise continually.
All front panel indicators will flash twice to confirm
settings have been reset.

Firmware update
Automatic update
To ensure you continue to get the best user experience
and access to the latest features, your Cyrus ONE cast may
periodically update its firmware automatically via its Wi-Fi
connection.
There is no procedure to manually update the firmware.
First use
Updates may already be available when you first use your
ONE Cast. If so, these will be installed after first Internet
connection.
Routine updates
The ONE Cast will regularly check for updates between 3am
and 5am local time (where local time is set through the
Google Home app).
Installation is fully automatic and requires no user
intervention. In normal use you should not be aware that an
update has taken place.
If the ONE Cast is in continual use, the update will be
installed after 24 hours.
Priority updates
If the update is rated as a high priority, the ONE Cast will
pause operation and update immediately.
Update indication
If an update is installed during use, the Cast LED will flash
cyan as shown below. If you see this indication, there is no
need to take any action, just keep mains power connected
and wait for the update to complete.
5
6
Cast

Troubleshooting
No sound or problems with the sound

This section covers general audio problems such as no No sound when playing Bluetooth audio
sound or loss of one channel.
If the basic checks haven’t cleared the problem -
No sound, basic checks • Check that the source selector is set to the position.
• Check that the volume is turned up. • Check if the indicator is flashing.
• Check that the correct source is selected and the • If the indicator is not flashing (steady white) then the
source or mobile app is playing, not paused. ONE Cast is connected successfully -
• Check that mute is not set (minimum volume indicator • Check that you are playing music from a mobile
will be flashing when muted). app and that the app is not paused.
If these checks are OK - If there is still a problem this may be due to
• Check by playing a different source. If another source another mobile connected to the ONE Cast -
plays OK, then the problem may be with the source • From the Bluetooth menu of your mobile, check
or its interconnect. if it is connected to the ONE Cast. Only one
If there is still a problem this may be due to connection - connection is possible at a time so you will first
• Disconnect the ONE Cast from mains power. need to disconnect the connected mobile.
• Check both ends of all connections from sources. • If the indicator is flashing then there is no Bluetooth
• Check both ends of the speaker connections. source connected -
• From the Bluetooth menu of your mobile, check
No sound when streaming audio via Wi-Fi that Bluetooth audio is switched on and that it
If the basic checks haven’t cleared the problem - is paired to the ONE Cast. If it is not paired then
• Check the colour of the status indicator. run a search for Bluetooth sources and pair
• If the indicator is white, a mobile is already your mobile with the ONE Cast. Once paired the
connected to the ONE Cast. Confirm that the mobile should connect and the indicator will stop
mobile you are using is the one connected to flashing.
the ONE Cast and that the music is playing, not • If you encounter any problems with pairing the
paused. mobile, try clearing the Bluetooth memory. Hold
• If the indicator is green, the ONE Cast is connected the button on the remote control until
to Wi-Fi and waiting for a music stream. From the indicator double-flashes. Now try to pair with
your mobile, play some music from an app and ONE Cast.
choose the ONE Cast as the device to play it on.
• If the indicator is yellow the network may have lost
internet connection. Use a mobile or computer to
check that your network has connection to the
Internet. If the Internet connection is good, refer
to page 13 to set up the ONE Cast.

Troubleshooting
No sound or problems with the sound

No sound, digital inputs 5 and 6 Very loud, distorted sound when playing a vinyl turntable
• Check that the sample rate of the audio playing is • The turntable may include a built-in preamplifier
compatible with the ONE Cast in the range 32k - 192k. to give a high, line level output. This is not suitable
• Check that the format of the audio playing is 2 for connection to the phono input of the ONE Cast.
channel PCM stereo. Compatible sources include Turntables with built-in preamplifiers should be
CD players, DVD players (when playing a CD or set connected to the AV input.
to output 2 channel PCM), DAB radios etc. The ONE • The turntable may have an output selector. If so, it
Cast will not play multi-channel surround-sound from should be set to the ‘phono’ or ‘cartridge’ position,
a DVD. not to the ‘line out’ or ‘preamp’ position.
No sound, USB audio Low volume when playing a vinyl turntable
• Check the computer audio settings. The audio must • The phono input of ONE Cast is configured for a
be set to output sound to ‘Cyrus ONE’. MM (moving magnet) cartridge. Check that you
have connected a turntable with a moving magnet
No sound, DSD audio playback via USB
cartridge. A MC (moving coil) cartridge can be used
• Ensure that a DSD player app is installed and correctly but will require an external step-up transformer or
configured on the computer. preamplifier.
• Check that the DSD file type is compatible with the
Hum or other noises when playing a vinyl turntable
Cyrus ONE Cast.
• Check that the cable from the turntable is not routed
No sound, HDMI audio near any amplifier (such as the ONE Cast) or other
• The ONE Cast is only compatible with HDMI (ARC) system component that may contain a large power
TVs. Check that the ONE Cast is connected to an transformer. Try to route the cable clear of any other
outlet on the TV marked ‘HDMI (ARC)’. A standard products.
HDMI connection will not work. • Some turntables have a chassis ground connection.
Sound from only one speaker or one speaker louder than This is normally a single wire and should be connected
the other to the screw terminal on the back panel.
• The balance control may not be correctly set. Press If these checks are OK -
the L or R button on the remote control to display the • Sometimes connecting the turntable ground
current balance setting and adjust if necessary. connection can increase hum and noise. Set a low
• Are there fuses in your speakers? If so, check if one of volume level and test with the ground disconnected.
the speaker fuses has blown. If this check does not improve the problem -
If these checks are OK - • Contact a retailer who has experience with vinyl
• If all sources are affected, disconnect the ONE Cast turntables to get the turntable wiring checked out
from mains power. with the ONE Cast.
• Check both ends of the connection to the speaker
that is not working.
For AV or phono sources only -
• Disconnect mains and check connection to that
source.

Troubleshooting
Operational problems
ONE Cast sets to Standby occasionally
• ONE Cast features energy saving automatic Standby.
After 20 minutes without playing any music or
making adjustments to the controls the ONE Cast will
set to Standby. This is normal.
Front panel controls are not working
• The controls may be locked. If the controls are locked
the indicators will flash when the controls are moved.
Refer to page 11 to clear the lock setting.
Remote control is not working
• You may be too far away from the ONE Cast. Bring
the remote control close to the front of the ONE Cast
and re-check.
If there is still a problem
• The batteries may need to be replaced. Refer to page
10 for instructions to replace the batteries.

Troubleshooting
Unable to set up Wi-Fi using Google Home Audio streaming troubleshooting

Identifying if setup has failed This section provides help for problems playing music over
Wi-Fi after the ONE Cast has been successfully set up.
• The Google Home app will give you feedback at each
stage during setup. If the app shows that setup could Audio streaming stops working
not be completed then follow the prompts in the app The status indicator of the ONE Cast will show status of the
and repeat setup if necessary. Wi-Fi connection.
Basic checks • If the status indicator is white then the ONE Cast is
If ONE Cast setup persistently fails and the status indicator connected to Wi-Fi and a mobile is already connected
is flashing yellow slowly it is advisable to run some basic for streaming to the ONE Cast. There may be another
checks first. reason that you are not hearing any sound. Check out
the ‘No sound, basic checks’ section at the start of
• Check that Wi-Fi is switched on at your mobile and it
Troubleshooting.
is connected to the network where you will join the
ONE Cast. • If the status indicator is green then the ONE Cast is
connected to a wireless network that has internet
• Check that Bluetooth communication is enabled
connection. If the indicator is green but you cannot
on the mobile setting up the ONE Cast (this is only
stream music to the ONE Cast via the network then the
necessary during setup).
ONE Cast and mobile may be connected to different
• Check that your Wi-Fi network has internet networks. Check that the mobile is connected to the
connection. Use a computer or mobile connected to correct Wi-Fi network.
the Wi-Fi network to navigate to some web pages
• If the status indicator is flashing yellow slowly this
etc and ensure that the Wi-Fi network is functioning
indicates that your Wi-Fi network has failed or lost
correctly.
internet connection. Follow the basic checks in the
• Check that your Wi-Fi network can reach the location next section.
of the ONE Cast. Hold a mobile close to the ONE Cast
and check the available Wi-Fi signal strength. If the Basic checks
signal strength appears weak, move the ONE Cast • Check that your Wi-Fi network has internet
closer to the source of Wi-Fi temporarily where the connection. Use a computer or mobile connected to
signal is stronger and re-try setup. If this works a the Wi-Fi network to navigate to some web pages
WiFi signal repeater may be necessary. etc and ensure that the Wi-Fi network is functioning
• If setup continually fails then factory reset the ONE correctly.
Cast and re-start the mobile before re-attempting • Have you moved the ONE Cast to a different location
setup. with a different Wi-Fi network? Have you changed
the router or settings of your Wi-Fi network? If any
Unable to set up Apple AirPlay changes have been made it will be necessary to
ONE Cast does not appear in the AirPlay device list factory reset the ONE Cast and run Wi-Fi setup again.
• When opening the Wi-Fi settings, ONE Cast does not
appear in the list of available AirPlay devices. The
ONE Cast may already be setup, or the AirPlay setup
time may have expired. Factory reset the ONE Cast
and re-check the list of available AirPlay devices.
• Check that your Wi-Fi network can reach the location
of the ONE Cast. Hold a mobile close to the ONE Cast
and check the available Wi-Fi signal strength. If the
signal strength appears weak, move the ONE Cast
closer to the source of Wi-Fi temporarily where the
signal is stronger and re-try setup. If this works a
WiFi signal repeater may be necessary.
If you are still unable to complete setup, there is a full setup
guide available on the Cyrus website that includes step by
step screenshots.

Troubleshooting
Diagnostic system
Error display Error types
Your amplifier has a unique diagnostic system to help you to The error type can be identified from the table.
diagnose problems. There are five error messages that may
be displayed – PSU, Left or Right output, Over-temperature Flashing Fault
and System.
PSU
These are displayed by light patterns on the source indicators.
When an error is detected all the source indicators will light Left channel output
except one that flashes to indicate the type of error (5 in the
Right channel output
example below).
Over-temperature
5 System
5
6
PSU error
• This error will be displayed if the internal power supply
Cast
is out of range.
This may be a temporary condition when playing
excessive levels of deep bass or could be a fault condition
Clearing an error in the power supply.
!
To clear an error, stop any music that was playing and Left and Right Output errors
disconnect mains power from the amplifier. Wait for
• The output of the indicated channel has been overloaded.
10 seconds and reconnect mains power.
This is usually due to the volume being set too high for
The amplifier should switch on as normal. prolonged listening.
If the error indication was Over-temperature, you may • It could also be due to a short-circuit at the loudspeaker
need to disconnect the ONE Cast and wait for it to terminals of the channel indicated.
cool.
If this error persists, switch off the amplifier and check
If an error condition persists, return the amplifier to that there are no short circuits at either end of the
your Cyrus appointed retailer or an authorised Service speaker wiring.
Centre.
Over-temperature error
• The amplifier has over-heated internally.
Check that the ventilation slots on the top, bottom and
sides of the amplifier are not obstructed.
The amplifier will mute and cannot be re-started until it
has cooled down. If this happens regularly, try improving
the ventilation around the case. If the problem continues,
then the impedance of your speakers may be too low.
System error
• There is an internal circuit error.

Specifications and warranty
ONE Cast specifications Warranty

Power Supply The warranty period is two years. No retailer or
distributor may vary the terms of this warranty,
Voltage............................................. As plate on rear of unit which is personal to the original purchaser and is not
Power Consumption transferable.
Maximum.................................................................... 750W Please retain the sales receipt as proof of purchase.
Safety Compliance.............................................................CE Warranty claims must wherever possible be made
EMC (230V)....................................................................... CE through the retailer from whom the equipment was
purchased.
EMC (115V)..................................................................... FCC
This warranty excludes:
Enclosure
• Damage caused through neglect, accident, misuse,
Dimensions (WxHxD)............................220 x 86.5 x 390 mm wear and tear, or through incorrect installation,
Weight........................................................................ 5.72kg adjustment or repair by unauthorised personnel.
Material................................................. Non-ferrous chassis Any unauthorised servicing will result in loss of
warranty.
Analogue audio performance
• Liability for damage or loss occurring in transit to
Recommended speaker power handling................... >100W or from the purchaser.
Recommended speaker load impedance................... 4Ω-8Ω • Consequential damage, loss or injury, arising from
Power output (2 chans driven)........6Ω...................... >120W or in conjunction with this equipment.
THD+N (1kHz, 1/3 power).................6Ω...................... <0.02% Equipment for attention under warranty should be
(both channels driven) consigned return carriage paid. If returned equipment
is found to comply with the published specification,
Frequency response (-3dB).............AV.............. 6Hz > 50kHz
CYRUS reserves the right to raise a charge.
S/n ratio (A-WTD)............................AV....................... 95dBA
The above conditions do not affect your statutory
Input sensitivity (50W/8Ω)..............AV...................... 180mV rights as a consumer.
Input impedance.............................AV......................... 47kΩ
Input sensitivity (50W/8Ω)..............Phono................. 0.9mV
Input impedance.............................Phono................... 47kΩ
Maximum output voltage................Pre out....................2.4V
THD+N (1kHz, 600mV).....................Pre out............. <0.003%
S/n ratio (ref 600mV).......................Pre out............ >100dBA
Cable and optical digital audio
Cable input voltage...........................................500mV pk-pk
Cable input impedance.................................................. 75Ω
Optical connection..................................................... Toslink
Sample rate range................................................ 32k - 192k
Digital audio formats...................................PCM stereo only
USB digital audio
USB formats................................ asynchronous digital audio
USB sample rates.................................................. 32k - 192k
DSD (via USB)............................................................. DSD64
Digital audio performance at Pre-out
S/N ratio (Pre-out, 0dB FS, 600mV out).................. >107dBA
THD+N (Pre-out, 0dB FS, 600mV out)..................... <0.003%
Cyrus reserves the right to change all specifications without notice. E &OE
Cyrus ONE Cast english v1

Cyrus Audio Ltd., Ermine Business Park, Huntingdon, PE29 6XY, U.K.

Cyrus ONE Cast Handbook V1

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Cyrus ONE Cast Handbook V1

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This ONE Cast is compatible

Important! Read before operating this equipment!

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Important! Read before operating this equipment!

Power supply Servicing

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Important! Read before operating this equipment!

WEEE Legal notices

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Important! Read before operating this equipment!

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Welcome to the world of Cyrus! What does ONE Cast do?

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Back panel features

1. Wi-Fi aerials 8. AC power inlet

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Controls and features

Front panel features

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Controls and features

to switch the amplifier off.

The Standby indicator is

The indicator will light when ONE Cast is set to Standby.

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Controls and features

Remote control Fitting/Replacing the remote control batteries

c d • Slide the battery cover off

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Controls and features

The input and volume displays will strobe upwards.

• To confirm unlock, press OK within 5 seconds.

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Controls and features

lit and the minimum light

Balance set 4dB

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Choosing a Wi-Fi setup method

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Full wi-fi setup

Google Play store

red quickly (initialising). This

Once initialisation is complete,

Apple store You can now set up the ONE

• Launch the Google Home app.

router. flashing and change to green.

the location of the ONE Cast to check signal strength. If

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AirPlay wi-fi setup

The Status indicator will flash

slowly (discoverable). You

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Setting up to use with Amazon Alexa

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Using Google Cast to play music

casting speakers on your mobile whilst it is set to Standby.

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Using Google Cast to play music

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