Eniola Omidiora CV

ENIOLA OMIDIORA
Lagos State • +2348034542544• https://www.linkedin.com/in/eniola-omidiora-38a6b1151
Professional Summary
Experienced and versatile administrative professional with a proven track record in operations management, strategic
planning, and team leadership. Strong analytical skills combined with a creative mindset to drive innovative solutions and
achieve organizational goals. Adept at fostering collaborative relationships and adapting to dynamic environments.
Passionate about continuous learning and contributing positively to organizational success.
Core Competence
 Project Management Skills: Efficient service management to execute given tasks and achieve goals.
 Communication Skills: Proficient in English Language and communicates well in oral and written formats.
 Complex Problem-Solving Skills: Ability to identify complex problems, and implement solutions.
 Team Player & Leadership Skills: Ability to lead a team, resolve conflict, organize, and establish rapport
Work History
Child Helpline& Counselor & Social Worker & Admin, April 2023 to April 2024
Cece Yara Foundation– Lagos State, Nigeria.
 Worked with patient in crisis, providing emotional support, advocacy, and practical assistance to ensure the well-being
 Worked with young people who are at risk of social exclusion, offering emotional support, mentoring, and guidance
 Provided support to individuals with substance misuse problems, offering counseling, harm reduction strategies
 Worked with elderly individuals, providing practical and emotional support to promote independence
 Provided emotional support to individuals with dementia, assisting with daily living activities, medication management,
Customer Service Representative, February 2018 to March 2023

Ore Ofe Bookshop– Akure, Ondo State
 Developed profitable relationships with customer, identifying their needs and offering appropriate services.
 Educated clients on available services, and implementation of solutions to achieve personal goals.
 Maintained knowledge on services and products and distribution to provide optimal service support.
 Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
 Developed and cultivated lucrative relationships with new and existing clients through interpersonal skills.
Secretary, August 2017 to January 2018

Akin Alabi Surveyor– Akure, Ondo State
 Maximized productivity by analyzing protocols and identifying areas for improvement.
 Completed range of simultaneous job tasks to support given task operational needs.
 Created and updates physical records and digital records files to maintain current, accurate documentation.
 Delivered top-notch administrative support, promoting excellence in office operations.
 Established workflow processes, monitor daily activities, schedules and implemented modifications
Volunteer Role
Enactus , Ekiti
 Volunteered with group of educator to help make measurable differences and sensitize publics about Education
 Helped develop schedules, and with administrative support duties Outreach goals.
 Provided consultations and answered inquiries from people regarding the community projects
 Interviewed residents in assigned areas to explain purpose, answer questions and accurately record answers.
 Traveled door-to-door in assigned communities and requested participation in interview, clearly explaining process and
purpose of the data collection.
Team leader Hypo change agent, Hypo

 Volunteered with groups and organizations to help make measurable differences on personal hygine
 Coordinated individual referrals to advocate for clean environment using hypo.
 Encouraged selfless service with community member for events and campaigns.
 Enabled underachieving projects to reach attainment levels by providing individualized ideas on toilet projects
 Sensitize people in rural area about deadly Covid19 and gives preventive measures
Accomplishment
 Commended for managing counseling operation development, underperformance issues and employee relations to
adopt consistent, fair and objective decision-making at Cece Yara Foundation
 Strategically Increased Ore Ofe Bookshop revenue by implementing effective sales strategies in management cycle
process that resulted to over 40% increase in services.
 Performed root cause analysis on case, created corrective plans of action and furnished objective evidence to deliver
accurate results at Cece Yara Foundation
 Successfully built constructive employee relationships with Akin Alabi Surveyor staff to maintain workforce
engagement, commitment and flexibility
Skills
 Time Management, Microsoft Office, Flexible  Analytical and Critical Thinking, Clerical Support
 Adaptability, Project Management, Multitasking,  Oral and Written Communication, Team Building
 Resource and Customer Management Skill  QA/QC and Interpersonal relations Skills
 Clients Relations Skills, Finance Management Skills  Operations Management Skills, Emotional Intelligence
 Quality Leadership, Business Analysis skills  Networking, Conflict Resolution, Data Analysis
Professional Certification
 Professional Certification in Human Resource Management – Coursera
Education
B.Sc (Hons) : Political Science, 2023
Federal university Oye-Ekiti– Oye-Ekiti , Ekiti, Ekiti State
Senior Secondary School Leaving Certificate: 2018

Federal Government Girls' College – Akure, Ondo State

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ENIOLA OMIDIORA

Lagos State • +2348034542544• https://www.linkedin.com/in/eniola-omidiora-38a6b1151

Customer Service Representative, February 2018 to March 2023

Secretary, August 2017 to January 2018

Team leader Hypo change agent, Hypo

Senior Secondary School Leaving Certificate: 2018

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