Technical Writer JD
Technical Writer JD
Technical Writer JD
Obtain a deep understanding of products and services to translate complex product information
into simple, polished, and engaging content
Write user-friendly content that meets the needs of the target audience, turning insights into
language that sets our users up for success
Develop and maintain detailed databases of appropriate reference materials, including research,
usability tests, and design specifications
Research, outline, write, and edit new and existing content, working closely with various
departments to understand project requirements
Independently gather information from subject matter experts to develop, organize, and write
procedure manuals, technical specifications, and process documentation
Work with development and support leads to identify all documentation repositories, revise and
edit, and determine the best solution for data compilation and centralized storage
Research, create, and maintain information architecture templates that uphold organizational
and legal standards, and allow for easy data migration
Develop content in alternative media forms for maximum usability, with a consistent and
cohesive voice across all documentation
Previous experience writing documentation and procedural materials for multiple audiences
Superior written and verbal communication skills, with a keen eye for detail
Experience working with engineering to improve user experience: design, UI, and help refine
content and create visuals and diagrams for technical support content
Strong Working Knowledge of some of the Tools like MS Tools, Adobe Tools, SnagIT, Robohelp,
Oxygen or other tools
Preferred Qualifications
Proven ability to handle multiple projects simultaneously, with an eye for prioritization