S5 Secondary User Creation 1698400668

Secondary User Creation
(Seller)
1
Overview
A Secondary User (Seller) in Government e-Marketplace is a person of responsibility as approved by the Primary User (Seller).
These authorized secondary users enjoy rights and privileges as assigned to them by the Primary User- Seller.
The Key Role of the Secondary Sellers are as follows:

• Can Participate in Bid/RA
• Can Create catalogue
• Can Manage Order Fulfillment
• Can Participate in Purchase requisition
2
Open www.gem.gov.in
Click here.
3
Enter your credentials
Enter the User

ID here.
Enter Captcha Click here to

text. submit.
4
Enter your credentials
Enter the
password.
Click here to
proceed.
5
5
Welcome to your Homepage!
From the drop-

down, click on
‘My Account’
to proceed.
6
The Primary Seller can create up to 50 Secondary Users (Active) and
manage their roles and status here.
Click on ‘Users’
to view the list
of users under
the primary
seller. To add the
Secondary User,
Click on ‘Add New
Secondary User’
as shown.
7
The Primary User can add one or more roles as per the preferences/
requirement for the Secondary Users.
Enter a valid E-mail ID

and select roles to be
assigned.
Click here to add a

secondary user.
8
The system will prompt a success message. An activation link will be sent
to the secondary user’s email id for further action.
9
Secondary User (Seller)
Activation
10
An email will be sent to the secondary user to validate and register on
Government e-Marketplace.
Click here to
proceed.
11
Secondary User Account Activation
Click 'OK'.
12
Activation Form – PAN Verification
Enter PAN Number,

Name and Date of
Birth. Click ‘Verify
PAN’ to proceed.
13
Activation Form – PAN Verification
The system will

prompt a success
message.
14
Activation Form – Phone Verification
Enter your Mobile

number and click
‘Send OTP’.
15
Activation Form – Phone Verification
Enter the OTP

received and Click
‘Verify OTP’.
16
Activation Form- User ID & Password Creation
Create User Id and

Password.
Click to review
Terms and
Conditions.
17
Review Terms and Conditions
Accept the Terms &

Conditions.
18
Click to create the

account.
19
You have been activated successfully
20
Conclusion
The secondary user can only be created by the Primary User (Seller).
Primary User can create upto 50 secondary users.
One or more roles can be combined while creating the secondary user.
Secondary user would need to enter Personal PAN, Name, Date of birth and Mobile number to complete the account
activation.
21
Frequently Asked Questions
Is it mandatory to create secondary users?

Once Seller/Service Provider is registered and account is created on Government e-Marketplace, the Primary user of the Seller/Service
Provider can create Secondary User Accounts within Seller/Service Provider Organization with different roles and responsibilities. But it
is not mandatory to create secondary users.
What are the pre-requisites for a secondary seller/service provider registration?

The pre-requisites for a secondary seller/service provider registration are:
1. Aadhaar Number or Personal PAN of the user
2. For Aadhaar based registrations, mobile number which is linked with the Aadhaar is required
3. Active email ID
Is PAN and ITR are required for secondary seller registration?

It depends on the primary seller registration. If primary seller registration is done through PAN then PAN is required for secondary seller
registration as well. Note: ITR is not required for seller registration .It is required for profile updation after getting registered as a
primary user.
22
Document Updated 27th October, 2023
The E-Learning Module by GOVERNMENT EMARKETPLACE has been commissioned for GOVERNMENT EMARKETPLACE and GOVERNMENT
EMARKETPLACE is the sole and exclusive owner of all rights in the said E-Learning Module including the copyright therein. Any review, copying,
dissemination or distribution of the contents of the said E-Learning Module or any part thereof is strictly prohibited. Any use of the said E-Learning
Module or any part thereof without the prior written consent of GOVERNMENT EMARKETPLACE amounts to infringement of copyright and is
punishable under civil and criminal laws of India.
2
Copyright © 2023 GOVERNMENT EMARKETPLACE All rights reserved. Vol. 1.1.S
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Secondary User Creation

The Key Role of the Secondary Sellers are as follows:

Enter the User

Enter Captcha Click here to

From the drop-

Enter a valid E-mail ID

Click here to add a

Enter PAN Number,

The system will

Enter your Mobile

Enter the OTP

Create User Id and

Accept the Terms &

Click to create the

You have been activated successfully

Primary User can create upto 50 secondary users.

Is it mandatory to create secondary users?

What are the pre-requisites for a secondary seller/service provider registration?

Is PAN and ITR are required for secondary seller registration?

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