Customer Hand Out Copy V2

Pdf O H Classification: Internal/
KYC HANDOUT
CUSTOMER COPY
Acknowledgment Receipt
Tariff Sheet
Policies & Procedures
How to Voluntarily Freeze Your Account
Rights & Obligations
Risk disclosure document
Guidance Note - Do’s & Don’ts
Demat Account Do’s & Don’ts
Rights & Obligations of BO & DP
T&C for MFSS / BSE - Star MF
Declaration for BSDA
Ver: 3.6 | July 2024
ACKNOWLEDGMENT RECEIPT
Tel.: 18001020. E-mail: support@angelone.in
Accepted the application from Mr./Ms. _______________________________________________ on dated ____________________
Margin / Account opening amount collected: ______________________________________________________________________
Cheque No.: __________________ Cheque Date : ____________ Amount: _____________ Bank Name : _____________________
Your Client Id will be intimated to you shortly on acceptance.
Marketing Executive Name: _____________________________________________________ Employee Code: _______________
AP Name: ____________________________________________________________ AP TAG : ________________
For any queries, contact at 18001020 or Email us at support@angelone.in

Trading Brokerage
Pdf O H Classification: Internal/ and Demat Tariff for Individual (POA client )
Plan Name Angel 699 iTrade Classic iTrade Preferred iTrade Premier
Initial Margin Nil Rs. 10000 Rs. 25000 Rs. 50000
- DP AMC Charges Rs. 20/- Per Month Free for 1 yr Free for 1 yr Free for 2 yr Free for 3 yr
Online Brokerage per executed order

- Order value less than equal to Rs. 50,000 / order Rs. 15 Rs. 15 Rs. 15 Rs. 15
- Order value greater than Rs. 50,000 / order Rs. 30 Rs. 30 Rs. 30 Rs. 30
Value Added Services

- Call and Trade charges per order Rs. 20 Rs. 20 Rs. 20 Rs. 20
- Premium Advisory - - Free for 1 yr Free for 2 yr
- Dedicated Relationship Manager - - - Yes
- Online Wealth Builder Training Program (Once a Month) - - - Free
- Financial Planning - - Free Free
- Online Fund Transfer via Net Banking & UPI Free Free Free Free
- ARQ - Robo based Advisory Free Free Free Free
- Technical & Derivatives trading ideas Free Free Free Free
- Franking, KRA, CKYC, eSignature Charges , Free

- Email statements / Electronic contract notes
- Transaction charges for Sell (Debit ) & Rs. 20

Inter-settlement Debit per transaction
-Auto square up charges Rs. 20
- Pledge Creation/ Closure / Invocation Rs. 25
- Demat / Remat (Per Certificate )

- Physical statements request/ DIS request / Rs. 50
Physical contract notes
-Cheque Bounce Charges Rs. 350
-Delay Payment Charges (DPC) on outstanding bill amount if 1.5 % Per month
not paid within due date (levied every 15 days)
Notes :
1.Brokerage is levied per executed order across all segments
2. Order value for Options is calculated as ( Strike + Premium ) x Lot size. Brokerage is also charged on expired, exercised
and assigned options contract
3. Stamp duty, GST, Education cess & other statutory levies (if any) will be charged as applicable
4. Above tariff is subject to change. Changes if any will be intimated 30 days in advance
Trading Brokerage
Pdf O H Classification: Internal/ and Demat Tariff for Individual (POA client )
iTrade Prime
Plan Name Angel 699 Angel Classic Angel Preferred Angel Premier
Initial Margin Nil Rs. 10000 Rs. 25000 Rs. 50000
-DP AMC Charges Rs. 20 per Month Free for 1 yr Free for 1 yr Free for 2 yr Free for 3 yr
Online Brokerage per executed order
-Equity Delivery Free Free Free Free
-Intra-day, Futures, Options, Commodity, Currency Rs. 20 Rs. 20 Rs. 20 Rs. 20
Value Added Services
-Call and Trade charges per order Rs. 20 Rs. 20 Rs. 20 Rs. 20
-Premium Advisory - - Free for 1 yr Free for 2 yr
-Dedicated Relationship Manager - - - Yes
-Online Wealth Builder Training Program (Once a Month) - - - Free
-Financial Planning - - Free Free
-Online Fund Transfer via Net Banking & UPI Free Free Free Free
-ARQ - Robo based Advisory Free Free Free Free
-Technical & Derivatives trading ideas Free Free Free Free
-Franking, KRA, CKYC, eSignature Charges ,

Free
-Email statements / Electronic contract notes
-Transaction charges for Sell (Debit ) & Rs. 20

Inter-settlement Debit per transaction
-Auto square off charges Rs. 20
-Pledge Creation/ Closure / Invocation Rs. 20
-Demat / Remat (Per Certificate )

-Physical statements request/ DIS request / Rs. 50
Physical contract notes
-Cheque Bounce Charges Rs. 350
-Delay Payment Charges (DPC) on outstanding bill amount if 1.5 % Per month
not paid within due date (levied every 15 days)
Notes :
1.Brokerage is levied per executed order across all segments
2.Order value for Options is calculated as ( Strike + Premium ) x Lot size. Brokerage is also charged on expired, exercised
and assigned options contract
3.Stamp duty, GST, Education cess & other statutory levies (if any) will be charged as applicable
4.Above tariff is subject to change. Changes if any will be intimated 30 days in advance
5. Brokerage levied to your trading account is subject to the maximum rates prescribed by the regulator(s) from
time to time.
POLICIES AND PROCEDURES OF Angel One Ltd (EQUITIES & COMMODITIES)
This document contains the policies and procedures of addressed to the client and by publishing the rate on its
Angel One Ltd (Angel):-. back-o ce website. The client shall intimate its
1.Orders at Unrealistic Prices / in Illiquid securities / objection(s) if any to the revised brokerage in writing
commodities within 15 (fifteen) days of receipt of intimation of the
2. Applicable Brokerage limit change in brokerage. The Client shall be deemed to have
3. Setting up of exposure limits agreed to the change in brokerage rates if he does not
4. Delayed payment charges intimate any objection thereto within the time
5. Squaring off of market positions, collaterals and other prescribed.
securities,
6. Refusal of Client requests for fresh positions 2.3 Brokerage shall be paid in the manner intimated by
7. Suspension of Client's account and deregistering of the Angel to the Client from time to time together with the
Client. GST and statutory levies and duties as may be applicable
8. Policy regarding treatment of inactive accounts. from time to time on the same.
1. Orders at Unrealistic Prices / in Illiquid securities / 2.4. Without prejudice to the absolute obligation of the
commodities Client to pay/reimburse monies to Angel as set-out
The client hereby confirms that it will not place or above, Angel shall also be entitled to set-off and
cause to be placed with Angel, orders in securities / appropriate any monies that may be placed with or
commodities at prices substantially different from their available with Angel for and/or on behalf of the Client
prevailing market price. The Client agrees that any order towards any dues of the Client to Angel, arising
placed by the client at a price substantially different howsoever.
from the prevailing market price is liable to be rejected
at the sole discretion of Angel. The client also agrees 3. Setting up of exposure limits
that Angel may in its sole discretion, and without
disclosing any reasons, restrict or prohibit trading in any 3.1. Angel shall be entitled to sanction trading limits to
commodities / securities or reduce the open market the Client based on the upfront margin lying to the credit
interests of the client in such securities/ commodities of the Client in the form of funds / securities / bank
which are considered illiquid or unsuitable for trade, a guarantees / fixed deposit receipts and such other
list of which is available for view on Angel's back o ce applicable margin as may be prescribed by regulator or
system through secured login. The client understands exchanges from time to time to be collected from
that the said list is not exhaustive, though on a best clients. Other applicable margins means mark to market
effort basis Angel keeps the list updated, and Angel margin, special margin, additional margin, tender
would be within its rights to restrict or prohibit trades in margin, deliver margin or any other margins. Angel at its
any securities / commodities not included in the list. sole discretion may refuse to accept any security as
collateral/margin. Angel shall from time to time publish a
2. Applicable Brokerage list of securities which would be acceptable as
collateral/margin. In case of non payment or short
2.1. Angel shall levy brokerage for the Client's transactions payment of any margin, penalty at the rate prescribed by
as per the brokerage slabs mutually agreed with the the Regulator / Exchange(s) from time to time shall be
Client in writing in the Client Registration Form and levied to the Client on the margin not/short paid by
subsequent modification (if any) subject to the him/her/it. Client accepts and agrees that Angel may, at
maximum rate prescribed by the Stock Exchanges / its option, demand higher margins from the Client than
SEBI. The client shall pay such fees, charges and the margins required by the Exchanges. In setting
commissions as may be notified by Angel from time to exposure limits for the Client, Angel shall be entitled to
time depending upon the services availed by the client. consider such factors as it may deem fit, including
without limitation, the client's risk profile, risk appetite,
2.2. Subject to such maximum prescribed rates, Angel may loss bearing capacity, payment history, market volatility,
revise the rates from time to time after advance risk management policy of Angel and such other factors
intimation to the Client of the revised rates and the date or conditions which Angel may consider relevant for the
on and from which the revised rates shall take effect. purpose. Angel reserves liberty to vary the
However in case of any upward revision in brokerage, trading/exposure limits of the Client depending upon its
Angel will give 15 days advanced intimation to the client. risk assessment from time to time having regard to the
Angel may intimate the revised rates in writing changes in any of the factors or market conditions
bearing on the risk profile of the client. such that the outstanding market positions are either
3.2. Neither Angel, nor any a liate of Angel nor their zeroed out or reduced to an extent where available
respective directors, o cers, employees, agents shall margin covers the market positions remaining after
in any circumstances be liable for any direct or indirect such square off. For removal of doubt, it is clarified that
loss, cost, liability, expense or damage (including Angel may square off the entire outstanding market
without limitation all legal fees and expenses) arising interests of the client and the client shall not, as a
from any variation or reduction of exposure or turnover matter of right, be entitled to reduction of the
limits by Angel. outstanding positions in stages in order that positions to
the extent of available margin are retained in the client's
4. delayed payment and consequences account. Any loss arising from such square off of
positions shall be to the account of the client. Angel may
4.1. Notwithstanding anything contained in these presents also sell all or any securities / collateral of the client lying
and without prejudice to margin trading guidelines with it and adjust the sale proceeds against the client's
issued by SEBI, any amounts which are overdue from the unpaid dues arising from any transactions, charges,
Client in any trading segments shall be liable to interest levies, or fees in the client's account including squaring
at the rate of 1.5% per month or part thereof or such off of client's open market positions due shortage of
other rate as may be determined and communicated by margin. Any and all losses and financial charges on
Angel. Angel is authorised to debit the interest on the account of such sale shall be borne by the client. Such
outstanding amount in the account of the Client at the liquidation / sale may be without any prior reference or
end of each month/such other interval as may be notice to the client. Client shall keep and hold Angel
decided by Angel. indemnified and harmless from any loss arising out of
4.2. Without prejudice to Angel's other rights and to the such squaring off / sale. Such liquidation or close out of
extent permissible under Applicable Laws, Angel shall be positions shall apply to any segment in which the Client
entitled to liquidate / close out all or any of the Client's does business with Angel.
positions for non payment of margin or other amounts, It is the client's responsibility to clear his/her/its
outstanding debts, etc, and adjust the proceeds of such payment obligations by T+2 day (T being Trading day) for
liquidation/close out, if any, against the Client's trades done through Angel One on the Exchange
liabilities / obligations. Any and all losses and financial platform. In case Client fails to make full payment for the
charges on account of such liquidation/ closingout shall shares purchased by T+2 day, unpaid shares shall be
be charged to and borne by the client. transferred to the Client’s Unpaid Securities Account
4.3. Angel shall be entitled to suspend or terminate the (CUSA) on the immediately following trading day and if
member client relationship without prior notice if the the Client fails to make full payment within the next 5
Client fails to fulfil his/its payment obligations trading days counted from T+2 day, the same shall be
hereunder, under the Rights and Obligations / Terms and liquidated by Angel One. Only shares fully paid for by T+2
Conditions mentioned in this document or otherwise or within the next succeeding 5 trading days shall be
due to Angel. However, that client discharging payment credited to the demat account of the Client, so however,
obligations shall not preclude Angel from terminating if the Client fails to make full payment by T+2 day, Angel
the contract or refusing to place trade orders for the One shall be at liberty to liquidate the shares any time
client if the client is found to have / be indulged / after T+2 day without being in any manner obliged to
indulging in any activities which is in violations of the postpone liquidation until T+7 day.
regulations or detrimental to the integrity of the market.
4.4. Angel shall not be obliged to return any money, margin 6. Market and Internal Shortages:
or otherwise to the Client until the Client has The Client hereby agrees that if he/she/it has short-
satisfactorily discharged all its payment obligations or delivered any securities against his/her/its pay-in
other obligations as specified in Client Registration obligation towards a counter party who is a Client of Angel
Document. and delivery of the securities was also not effected
through auction in the market (self-auction) for any reason
5. Angel's right to square off: including that self-auction is not permitted on the
Without prejudice to Angel's other rights (including the Exchange, then the contract shall be closed
right to refer a matter to arbitration), in the event of the out and the close out price will be higher of:
client failing to maintain/supply immediately on demand
applicable margin money required to sustain the (a) The highest price for the securities prevailing in NSE or
outstanding market positions of the client, Angel shall as the case may be BSE on any date commencing from
be entitled, at its option and liberty, to liquidate / close the date of transaction till the day of auction relevant to
out all outstanding market positions or any part thereof the trade (auction day) or
(b) The closing price for the securities on the auction day 8.1. If the Client apprehends that security of his account
as increased by 3% of the closing price for F & O traded has been breached, the Client shall by writing to Angel or
scrip or7% for other scrip or such other % as may be by immediately informing to the customer care dept of
revised by Angel from time to time. The amount so the Angel, request suspension of transactions in the
determined shall be debited to the account of the Client Client's account and Angel may on receipt of such
who defaulted to deliver. request suspend transactions in the account. The Client
shall ensure pay in of funds and securities in respect of
7. Refusal of Client requests for trades/transactions: all transactions pending to be settled on or before the
7.1. Angel is entitled in its sole discretion to restrict or respective settlement date(s) and shall compulsorily
refuse execution of any orders for transaction in any square off all open derivative positions, failing which
securities / commodity if transaction is not in Angel without further reference to the Client shall
accordance with its internal due diligence policy and/or square off all open derivative positions prior to
the directives and guidelines of the Exchanges and/or suspending the account. Angel reserves the right to
the Regulator issued from time to time and the client report to investigating agencies, the concerned
shall not call in question any decision of Angel to restrict exchange or the regulator, any breach of security or
or refuse transactions on the ground that transactions integrity of the account of the client or its misuse in a
are not in violation of Angel's due diligence policy or the manner which may be a violation of the applicable rules
directives or guidelines of the Exchange and/or the and regulations and policy of the Angel, whether on
Regulator or on the ground that the Client has not been information received from the client or from any reliable
put on notice about the securities / commodities on source or on such breach coming to its notice on its own
which trade restrictions have been imposed by Angel. investigation. The account of the Client shall, if
Impose trade restrictions having regard in particular to suspended, remain so suspended until such time as the
any one or more of the following factors viz. (i) Market Client's request in writing for reactivation of the account
volatility, or (ii) Price sensitive announcements relating is not received by Angel. Provided always that Angel
to any security /commodity or (iii) Restrictions on trade may, without prejudice to its other rights to effect
volume imposed by the Exchange concerned or (iv) recovery of its dues, sell all or any collateral and other
Political instability in the country or (v) External securities of the Client lying with it in the Client's
aggression or internal rebellion or (vi) Default by the account towards full or part recovery of the dues owing
Client to maintain applicable collateral/margin or to by the Client without prior notice or consent of the
make payment of dues or such other factors influencing Client.
the market.
8.2. Angel may at any time, as it considers necessary in its
7.2. Refuse to accept or act upon any request/order which sole discretion & without prior notice to the Client,
in Angel's sole opinion, amounts to manipulating trades prohibit, restrict or suspend the Client's access to or use
or price manipulation or artificial trade(s) and/or of Services provided to the Client under this document,
fraudulent trade(s) or otherwise in breach of applicable whether in part or entirely.
laws and/or Angel's internal policies, without obligation
to give the Client its reasons for doing so; 8.3. Angel reserves the right to suspend and deregister the
client without prior notice in the event of:
7.3. Close out any transaction which may have been a. Any breach of the terms of this document.
executed but which Angel was entitled to refuse to b. In the event of infraction of any Rules, Bye-Laws,
execute being contrary to its internal due diligence Regulations of SEBI or the Stock Exchange or of the
policies or by reason of any other factors including but provisions of any law for the time being in force
not limited to trades being manipulative in nature; governing dealings in the securities market without prior
notice or on the directions of SEBI and/or the
7.4. Disallow any trades or transactions in respect of Exchanges.
certain securities/ commodities or segments which may c. Upon the death, winding up, bankruptcy, liquidation or
be below/above certain value/quantity as may be lack of legal capacity of the client.
decided by Angel from time to time; d. The Client being designated as a defaulter by any credit
rating agency or any action or proceedings have been
7.5. Angel may at its sole discretion decline to carry out the initiated by the relevant regulator/Authority including
instructions for any reason whatsoever. without limitation SEBI.
e. Bank account, demat account, securities account of the
8. Suspension and deregistering of Client's Account / client being frozen or attached by any court of law or any
Suspension of services: other competent authority for whatever reason.
f. The Client having misrepresented facts at the time of may be impressed upon to reactivate the account or
registration or at the time of giving instructions or carry out any fresh transactions in a dormant / inactive
otherwise. accounts. The above stated policy may vary depending
g. Any proceedings or investigations that involve the Client on various rules, regulations and bye laws as may be
or his / its properties having been initiated (or is/are prescribed by SEBI, exchanges or any other authority or
ongoing). as per internal policy of Angel from time to time. This
h. The Client fails to fulfil his/its payment obligations under Policy for dormant accounts is over and above the
this document or otherwise due to Angel or transaction monitoring in Dormant account as per Anti-
I. If the Client migrates to a jurisdiction which prohibits Money laundering Policy of the Company. In case of
trading in Indian Securities or otherwise subjects Angel clients who have credit balance and who are flagged as
or any of its Dormant, the funds/ securities of such clients are duly
employees to any licensing or registration requirements. flushed out during monthly/quarterly payout of funds
and securities.
9. Policy regarding treatment of inactive accounts:
In case of trading account the term dormant/Inactive 10. The prevailing policies and Procedures of Angel in
account refers to such account wherein no transactions respect of the above said matters shall remain published
have been carried out since last 12 (twelve) calendar on its website as may be notified to the Client from time
months. The Dormant accounts identified based on the to time and the Client agrees that it is Client's
above criteria shall be flagged as such in Angel's record. responsibility to access, understand and abide by such
Angel reserves the right to freeze/deactivate such policies at all times during the subsistence of the
accounts and shall not permit to carry out any fresh relationship with the client.
transactions in such account. The clients account would
be reactivated only after undertaking proper due I agree and understand that Angel may from time to time at
diligence process and fulfilment of such conditions as its sole discretion amend or modify the policies and
may be deemed fit, in the cases where the account has procedures under intimation to me / us.
been freezed / deactivated. The client's request through
letter/registered email ID / recorded telephone lines I/we have read and understood the above mentioned
policies and procedures.
Voluntary Freezing of The Online Trading Account Policy
1. INTRODUCTION
This policy outlines the procedures for voluntary freezing of trading accounts for clients of Angel One Limited (hereinafter
referred to as AOL) in accordance with SEBI & Exchange Circulars.
2. PURPOSE
This policy aims to guide AOL clients on the process, modes, timelines, and other details for facilitating the voluntary
freezing of their trading accounts upon noticing any suspicious activity.
3. SCOPE AND APPLICABILITY
This policy is applicable to all AOL clients who wish to voluntarily freeze their online trading accounts.
4. REVIEW
This policy is part of AOL’s Risk Management Policy and shall be reviewed annually by the Board of Directors or earlier if
necessary to ensure compliance with regulatory changes.
5. PROCEDURE TO FREEZE ONLINE TRADING ACCOUNT
Using the App:

• Log in to the Angel One application (mobile/ web), go to the Accounts page, and click on the Profile Widget.
• Select the "Temporary Account Freeze" option.
• Follow the on-screen instructions.
• Enter the OTP received via SMS and email for verification.
• Upon entering the correct OTP, the account will be frozen.
Calling a Dedicated Support Line:

• Call AOL at the dedicated number 8655912279 ( between 8:30 am – 5 :30 pm excluding Sundays and public holidays).
• The customer support agent will verify the client’s identity and may request additional information.
• Once verified, the agent will freeze the account.
6. PROCEDURE TO UNFREEZE ONLINE TRADING ACCOUNT
• Clients can call the dedicated support line at 1800 1020 and follow the agent's instructions. After necessary due diligence,
the account will be unfrozen within approximately 30 minutes subject to necessary validations.
• After the account has been unfrozen, the client can resume trading.
• Clients will be allowed to trade through both online and o ine modes, i.e. call and trade or through AP terminal.
7. IMPORTANT POINTS TO NOTE:
• It is advised that the client closes all his open positions before giving the request for freezing the account.
• Client’s account will be blocked, within 15 minutes of receiving the freeze request.
• Confirmation of the freeze of the account will be sent via email and SMS, including process to unfreeze the account.
•All pending orders, whether placed online or o ine by the client, will be cancelled by the system and trading access will be
blocked.
•Clients will receive details of any open positions along with contract expiry information within an hour of freezing the
account.
• Upon freezing, the client will be logged out of the app but can log in for exploratory purposes without the ability to place
trades.
• New SIPs will not be executed while the account is frozen.
• Fund addition and withdrawal will be allowed, but profile modifications will not be permitted.
• It is recommended to change the login PIN immediately after freezing the account. This can be done by navigating to
Accounts —> Settings —> Change PIN.
• Clients with open positions can call 1800-1020 to close them.
• To unfreeze the account, clients can call at 1800 1020.
• In case client MTM is 80% or above, all the open positions will be auto squared off as per risk management policy of AOL.
• In case of margin shortage, client position will be auto squared off to the extent of margin shortage.
• If client’s account has a negative balance, their investments will be sold to cover the amount owed.
• Any open position under Intraday product will be auto squared off by the system as per the Intraday product policy.
8. CLARIFICATIONS :
It is clarified that-
a. Freezing/blocking is only for the online access to the client’s trading account, and there shall be no restrictions on the
RiskManagement activities of Angel One Limited. Clients will be liable to adhere to the existing risk policy already in
place.
b. The request for freezing/ blocking does not constitute request for marking client Unique Client Code (UCC) as inactive
in the Exchange records.
c. Client will be able to access the account in frozen state, although trading or profile modification options will be
blocked
d. Freeze Request once submitted cannot be cancelled. Although the client can call us at 1800 1020 and place a request
for unfreeze.
9. CIRCULAR REFERENCES:
• SEBI/HO/MIRSD/POD-1/P/CIR/2024/4 dated January 12, 2024

• NSE/INSP/61529 dated April 08, 2024
• BSE notice 20240408-12 dated 08 Apr 2024
• MCX/INSP/218/2024 dated April 09, 2024
• NCDEX/COMPLIANCE-025/2024 dated April 09, 2024
RIGHTS AND OBLIGATIONS OF STOCK BROKERS, SUB-BROKERS/ AUTHORISED PERSON AND CLIENTS
as prescribed by SEBI and Stock Exchanges
1. The client shall invest / trade in those securities / opening and thereafter; including the information on
contracts / other instruments admitted to dealings on the winding up petition/insolvency petition or any litigation
Exchanges as defined in the Rules, Byelaws and which may have material bearing on his capacity. The
Regulations of Exchanges/ Securities and Exchange Board client shall provide/update the financial information to the
of India (SEBI) and circulars/notices issued there under stock broker on a periodic basis.
from time to time.
10. The stock broker & sub-broker/authorised person shall
2. The stock broker, sub-broker/authorised person and the maintain all the details of the client as mentioned in the
client shall be bound by all the Rules, Byelaws & account opening form or any other information pertaining
Regulations of the Exchange and circulars/notices issued to the client, confidentially and that they shall not disclose
there under and Rules and Regulations of SEBI & relevant the same to any person/authority except as required under
notifications of Government authorities as may be in force any law/regulatory requirements. Provided however that
from time to time. the stock broker may so disclose information about his
client to any person or authority with the express
3. The client shall satisfy itself of the capacity of the stock permission of the client.
broker to deal in securities and/or deal in derivatives
contracts and wishes to execute its orders through the MARGINS
stock broker and the client shall from time to time
continue to satisfy itself of such capability of the stock 11. The client shall pay applicable initial margins,
broker before executing orders through the stock broker. withholding margins, special margins or such other
margins as are considered necessary by the stock broker
4. The stock broker shall continuously satisfy itself about or the Exchange or as may be directed by SEBI from time
the genuineness and financial soundness of the client and to time as applicable to the segment(s) in which the client
investment objectives relevant to the services to be trades. The stock broker is permitted in its sole and
provided. absolute discretion to collect additional margins (even
though not required by the Exchange, Clearing
5. The stock broker shall take steps to make the client House/Clearing Corporation or SEBI) and the client shall be
aware of the precise nature of the Stock broker's liability obliged to pay such margins within the stipulated time.
for business to be conducted, including any limitations,
the liability and the capacity in which the stock broker 12. The client understands that payment of margins by the
acts. client does not necessarily imply complete satisfaction of
all dues. In spite of consistently having paid margins, the
6. The sub-broker/authorised person shall provide client may, on the settlement of its trade, be obliged to pay
necessary assistance and co-operate with the stock (or entitled to receive) such further sums as the contract
broker in all its dealings with the client(s). may dictate/require.
CLIENT INFORMATION TRANSACTIONS AND SETTLEMENTS
7. The client shall furnish all such details in full as are 13. The client shall give any order for buy or sell of a
required by the stock broker in “Account Opening Form” security/derivatives contract in writing or in such form or
with supporting details, made mandatory by stock manner, as may be mutually agreed between the client and
exchanges / SEBI from time to time. the stock broker. The stock broker shall ensure to place
orders and execute the trades of the client, only in the
8. The client shall familiarize himself with all the Unique Client Code assigned to that client.
mandatory provisions in the Account Opening documents.
Any additional clauses or documents specified by the 14. The stock broker shall inform the client and keep him
stock broker shall be non-mandatory, as per terms & apprised about trading/settlement cycles,
conditions accepted by the client. delivery/payment schedules, any changes therein from
time to time, and it shall be the responsibility in turn of the
9. The client shall immediately notify the stock broker in client to comply with such schedules/procedures of the
writing if there is any change in the information in the relevant stock exchange where the trade is executed.
'account opening form' as provided at the time of account
15. The stock broker shall ensure that the any, against the estate of the client. The client or his
money/securities deposited by the client shall be kept in a nominees, successors, heirs and assignee shall be entitled
separate account, distinct from his/its own account or to any surplus which may result there from. The client shall
account of any other client and shall not be used by the note that transfer of funds/securities in favor of a
stock broker for himself/itself or for any other client or for Nominee shall be valid discharge by the stock broker
any purpose other than the purposes mentioned in Rules, against the legal heir.
Regulations, circulars, notices, guidelines of SEBI and/or
Rules, Regulations, Bye-laws, circulars and notices of 21. The stock broker shall bring to the notice of the
Exchange. relevant Exchange the information about default in
payment / delivery and related aspects by a client. In case
16. Where the Exchange(s) cancels trade(s) suo moto all where defaulting client is a corporate entity / partnership /
such trades including the trade/s done on behalf of the proprietary firm or any other artificial legal entity, then the
client shall ipso facto stand cancelled, stock broker shall name(s) of Director(s) / Promoter(s) / Partner(s) /
be entitled to cancel the respective contract(s) with Proprietor as the case may be, shall also be communicated
client(s). by the stock broker to the relevant Exchange(s).
17. The transactions executed on the Exchange are subject DISPUTE RESOLUTION
to Rules, Byelaws and Regulations and circulars/notices
issued thereunder of the Exchanges where the trade is 22. The stock broker shall provide the client with the
executed and all parties to such trade shall have submitted relevant contact details of the concerned Exchanges and
to the jurisdiction of such court as may be specified by the SEBI.
Byelaws and Regulations of the Exchanges where the
trade is executed for the purpose of giving effect to the 23. The stock broker shall co-operate in redressing
provisions of the Rules, Byelaws & Regulations of the grievances of the client in respect of all transactions
Exchanges and the circulars/notices issued thereunder. routed through it and in removing objections for bad
delivery of shares, rectification of bad delivery, etc.
BROKERAGE
24. The client and the stock broker shall refer any claims
18. The Client shall pay to the stock broker brokerage and and/or disputes with respect to deposits, margin money,
statutory levies as are prevailing from time to time and as etc., to arbitration as per the Rules, Byelaws and
they apply to the Client’s account, transactions and to the Regulations of the Exchanges where the trade is executed
services that stock broker renders to the Client. The stock and circulars/notices issued thereunder as may be in force
broker shall not charge brokerage more than the maximum from time to time.
brokerage permissible as per the rules, regulations and
bye-laws of the relevant stock exchanges and/or rules & 25. The stock broker shall ensure faster settlement of any
regulations of SEBI. arbitration proceedings arising out of the transactions
entered into between him vis-à-vis the client and he shall
LIQUIDATION AND CLOSE OUT OF POSITION be liable to implement the arbitration awards made in such
proceedings.
19. Without prejudice to the stock broker's other rights
(including the right to refer a matter to arbitration), the 26. The client/stock-broker understands that the
client understands that the stock broker shall be entitled instructions issued by an authorized representative for
to liquidate/close out all or any of the client's positions for dispute resolution, if any, of the client/stock-broker shall
nonpayment of margins or other amounts, outstanding be binding on the client/stock-broker in accordance with
debts, etc. and adjust the proceeds of such the letter authorizing the said representative to deal on
liquidation/close out, if any, against the client's behalf of the said client/stock-broker.
liabilities/obligations. Any and all losses and financial
charges on account of such liquidation/closing-out shall TERMINATION OF RELATIONSHIP
be charged to and borne by the client.
27. This relationship between the stock broker and the
20. In the event of death or insolvency of the client or client shall be terminated; if the stock broker for any
his/its otherwise becoming incapable of receiving and reason ceases to be a member of the stock exchange
paying for or delivering or transferring securities which the including cessation of membership by reason of the stock
client has ordered to be bought or sold, stock broker may broker's default, death, resignation or expulsion or if
close out the transaction of the client and claim losses, if certificate is cancelled by the Board.
execution of the trades in hard copy and/or in electronic
28. The stock broker, sub-broker/authorised person and form using digital signature.
the client shall be entitled to terminate the relationship 33. The stock broker shall make pay out of funds or
between them without giving any reasons to the other delivery of securities, as the case may be, to the Client
party, after giving notice in writing of not less than one within one working day of receipt of the payout from the
month to the other parties. Notwithstanding any such relevant Exchange where the trade is executed unless
termination, all rights, liabilities and obligations of the otherwise specified by the client and subject to such
parties arising out of or in respect of transactions entered terms and conditions as may be prescribed by the relevant
into prior to the termination of this relationship shall Exchange from time to time where the trade is executed.
continue to subsist and vest in/be binding on the
respective parties or his/its respective heirs, executors, 34. The stock broker shall send a complete ‘Statement of
administrators, legal representatives or successors, as the Accounts’ for both funds and securities in respect of each
case may be. of its clients in such periodicity and format within such
time, as may be prescribed by the relevant Exchange, from
29. In the event of demise/insolvency of the sub-broker / time to time, where the trade is executed. The Statement
authorised person or the cancellation of his/its shall also state that the client shall report errors, if any, in
registration with the Board or/withdrawal of recognition of the Statement within such time as may be prescribed by
the sub-broker / authorised person by the stock exchange the relevant Exchange from time to time where the trade
and/or termination of the agreement with the sub broker was executed, from receipt thereof to the Stock broker.
by the stock broker, for any reason whatsoever, the client
shall be informed of such termination and the client shall 35. The stock broker shall send daily margin statements to
be deemed to be the direct client of the stock broker and the clients. Daily Margin statement should include, inter-
all clauses in the ‘Rights and Obligations’ document(s) alia, details of collateral deposited, collateral utilized and
governing the stock broker, subbroker/ authorised person collateral status (available balance/due from client) with
and client shall continue to be in force as it is, unless the break up in terms of cash, Fixed Deposit Receipts (FDRs),
client intimates to the stock broker his/its intention to Bank Guarantee and securities.
terminate their relationship by giving a notice in writing of
not less than one month. 36. The Client shall ensure that it has the required legal
capacity to, and is authorized to, enter into the
ADDITIONAL RIGHTS AND OBLIGATIONS relationship with stock broker and is capable of
performing his obligations and undertakings hereunder. All
30. The stock broker shall ensure due protection to the actions required to be taken to ensure compliance of all
client regarding client's rights to dividends, rights or bonus the transactions, which the Client may enter into shall be
shares, etc. in respect of transactions routed through it completed by the Client prior to such transaction being
and it shall not do anything which is likely to harm the entered into.
interest of the client with whom and for whom they may
have had transactions in securities.
ELECTRONIC CONTRACT NOTES (ECN)
31. The stock broker and client shall reconcile and settle
their accounts from time to time as per the Rules, 37. In case, client opts to receive the contract note in
Regulations, Bye Laws, Circulars, Notices and Guidelines electronic form, he shall provide an appropriate e-mail id
issued by SEBI and the relevant Exchanges where the to the stock broker. The client shall communicate to the
trade is executed. stock broker any change in the email-id through a physical
letter. If the client has opted for internet trading, the
32. The stock broker shall issue a contract note to his request for change of email id may be made through the
constituents for trades executed in such format as may be secured access by way of client specific user id and
prescribed by the Exchange from time to time containing password.
records of all transactions including details of order
number, trade number, trade time, trade price, trade 38. The stock broker shall ensure that all ECNs sent
quantity, details of the derivatives contract, client code, through the e-mail shall be digitally signed, encrypted,
brokerage, all charges levied etc. and with all other non-tamper able and in compliance with the provisions of
relevant details as required therein to be filled in and the IT Act, 2000. In case, ECN is sent through e-mail as an
issued in such manner and within such time as prescribed attachment, the attached file shall also be secured with
by the Exchange. The stock broker shall send contract digital signature, encrypted and non-tamperable.
notes to the investors within one working day of the
39. The client shall note that non-receipt of bounced mail 45. The stock broker & the client shall abide by any award
notification by the stock broker shall amount to delivery of passed by the Arbitrator(s) under Arbitration & Conciliation
the contract note at the e-mail ID of the client. Act, 1996. However, there is also a provision of appeal
40. The stock broker shall retain ECN and acknowledgment within the stock exchanges, if either party is not satisfied
of the e-mail in a soft and non-tamperable form in the with arbitration award.
manner prescribed by the exchange in compliance with the
provisions of the IT Act, 2000 and as per the extant rules / 46. Words and expressions which are used in this
regulations / circulars / guidelines issued by SEBI / Stock document but which are not defined herein shall, unless
Exchanges from time to time. The proof of delivery i.e., log the context otherwise requires, have the same meaning as
report generated by the system at the time of sending the assigned thereto in the Rules, Byelaws and Regulations
contract notes shall be maintained by the stock broker for and circulars / notices issued thereunder of the
the specified period under the extant regulations of SEBI / Exchanges/SEBI.
stock exchanges. The log report shall provide the details of
the contract notes that are not delivered to the client/e- 47. All additional voluntary clauses/document added by the
mails rejected or bounced back. The stock broker shall stock broker should not be in contravention with rules /
take all possible steps to ensure receipt of notification of regulations / notices / circulars of Exchanges / SEBI. Any
bounced mails by him at all times within the stipulated changes in such voluntary clauses/document(s) need to be
time period under the extant regulations of preceded by a notice of 15 days. Any changes in the rights
SEBI / stock exchanges. and obligations which are specified by Exchanges/SEBI
shall also be brought to the notice of the clients.
41. The stock broker shall continue to send contract notes
in the physical mode to such clients who do not opt to 48. If the rights and obligations of the parties hereto are
receive the contract notes in the electronic form. altered by virtue of change in Rules and regulations of SEBI
Wherever the ECNs have not been delivered to the client or Bye-laws, Rules and Regulations of the relevant stock
or has been rejected (bouncing of mails) by the e-mail ID of Exchanges where the trade is executed, such changes
the client, the stock broker shall send a physical contract shall be deemed to have been incorporated herein in
note to the client within the stipulated time under the modification of the rights and obligations of the parties
extant regulations of SEBI/stock exchanges and maintain mentioned in this document.
the proof of delivery of such physical contract notes.
INTERNET & WIRELESS TECHNOLOGY BASED TRADING
42. In addition to the e-mail communication of the ECNs to FACILITY PROVIDED BY STOCK BROKERS TO CLIENT
the client, the stock broker shall simultaneously publish (All the clauses mentioned in the ‘Rights & Obligations’
the ECN on his designated web-site, if any, in a secured document(s) shall be applicable. Additionally, the clauses
way and enable relevant access to the clients and for this mentioned herein shall also be applicable.)
purpose, shall allot a unique user name and password to
the client, with an option to the client to save the contract 1. Stock broker is eligible for providing Internet based
note electronically and/or take a print out of the same. trading (IBT) and securities trading through the use of
wireless technology that shall include the use of devices
LAW AND JURISDICTION such as mobile phone, laptop with data card, etc. which
use Internet Protocol (IP). The stock broker shall comply
43. In addition to the specific rights set out in this with all requirements applicable to internet based
document, the stock broker, sub-broker/authorised trading/securities trading using wireless technology as
person and the client shall be entitled to exercise any other may be specified by SEBI & the Exchanges from time
rights which the stock broker or the client may have under to time.
the Rules, Bye-laws and Regulations of the Exchanges in
which the client chooses to trade and circulars/notices 2. The client is desirous of investing/trading in securities
issued thereunder or Rules and Regulations of SEBI. and for this purpose, the client is desirous of using either
the internet based trading facility or the facility for
44. The provisions of this document shall always be securities trading through use of wireless technology. The
subject to Government notifications, any rules, Stock broker shall provide the Stock broker’s IBT Service
regulations, guidelines and circulars/notices issued by to the Client, and the Client shall avail of the Stock broker's
SEBI and Rules, Regulations and Bye laws of the relevant IBT Service, on and subject to SEBI/Exchanges Provisions
stock exchanges, where the trade is executed, that may be and the terms and conditions specified on the Stock
in force from time to time. broker’s IBT Web Site provided that they are in line with
the norms prescribed by Exchanges/SEBI.
3. The stock broker shall bring to the notice of client the 7. The Client is fully aware of and understands the risks
features, risks, responsibilities, obligations and liabilities associated with availing of a service for routing orders
associated with securities trading through wireless over the internet/securities trading through wireless
technology/internet/smart order routing or any other technology and Client shall be fully liable and responsible
technology should be brought to the notice of the client by for any and all acts done in the Client's Username /
the stock broker. password in any manner whatsoever.
4. The stock broker shall make the client aware that the 8. The stock broker shall send the order/trade
Stock Broker’s IBT system itself generates the initial confirmation through email to the client at his request.
password and its password policy as stipulated in line with The client is aware that the order/ trade confirmation is
norms prescribed by Exchanges/SEBI. also provided on the web portal. In case client is trading
using wireless technology, the stock broker shall send the
5. The Client shall be responsible for keeping the order/trade confirmation on the device of the client.
Username and Password confidential and secure and shall
be solely responsible for all orders entered and 9. The client is aware that trading over the internet
transactions done by any person whosoever through the involves many uncertain factors and complex hardware,
Stock broker’s IBT System using the Client's Username software, systems, communication lines, peripherals, etc.
and/or Password whether or not such person was are susceptible to interruptions & dislocations. The Stock
authorized to do so. Also the client is aware that broker and the Exchange do not make any representation
authentication technologies and strict security measures or warranty that the Stock broker’s IBT Service will be
are required for the internet trading / securities trading available to the Client at all times without any interruption.
through wireless technology through order routed system
and undertakes to ensure that the password of the client 10. The Client shall not have any claim against the
and/or his authorized representative are not revealed to Exchange or the Stock broker on account of any
any third party including employees and dealers of the suspension, interruption, non-availability or
stock broker. malfunctioning of the Stock broker's IBT System or Service
or the Exchange's service or systems or non-execution of
6. The Client shall immediately notify the Stock broker in his orders due to any link/system failure at the
writing if he forgets his password, discovers security flaw Client/Stock brokers/Exchange end for any reason beyond
in Stock Broker’s IBT System, discovers/suspects the control of the stock broker/Exchanges.
discrepancies / unauthorized access through his
username / password / account with full details of such
unauthorized use, the date, the manner and the
transactions effected pursuant to such unauthorized
use, etc.
ANNEXURE 3 - RIGHTS AND OBLIGATIONS OF MEMBERS, AUTHORISED PERSON AND CLIENTS
AS PRESCRIBED BY SEBI AND COMMODITY EXCHANGES
1. The client shall invest/trade in those commodities / CLIENT INFORMATION

contracts / other instruments admitted to dealings on the
Exchanges as defined in the Rules, Byelaws and Business 8. The client shall furnish all such details in full as are
Rules / Regulations of Exchanges / SEBI and circulars / required by the Member in “Account Opening Form” with
notices issued there under from time to time. supporting details, made mandatory by commodity
exchanges/SEBI from time to time.
2. The Member, Authorized Person & the client shall be
bound by all the Rules, Byelaws & Business Rules of the 9. The client shall familiarize himself with all the mandatory
Exchange & circulars/notices issued there under & Rules & provisions in the Account Opening documents. Any
Regulations of SEBI & relevant notifications of Government additional clauses or documents specified by the Member
authorities as may be in force from time to time. shall be non-mandatory; therefore, subject to specific
acceptance by the client.
3. The client shall satisfy himself of the capacity of the
Member to deal in commodities and/or deal in derivatives 10. The client shall immediately notify the Member in writing
contracts and wishes to execute its orders through the if there is any change in the information in the ‘account
Member and the client shall from time to time continue to opening form’ as provided at the time of account opening
satisfy itself of such capability of the Member before and thereafter; including the information on winding up
executing orders through the Member. petition/insolvency petition or any litigation which may
have material bearing on his capacity. The client shall
4. The Member shall continuously satisfy itself about the provide/update the financial information to the Member on
genuineness & financial soundness of the client & a periodic basis.
investment objectives relevant to the services to be
provided. 11. A. Protection from unfair terms in financial contracts**
5. The Member shall take steps to make the client aware of a. An unfair term of a non-negotiated contract will be void.
the precise nature of the Member’s liability for business to
be conducted, including any limitations, the liability and the b. A term is unfair if it :
capacity in which the Member acts. i. Causes a significant imbalance in the rights and
obligations of the parties under the financial contract, to
6. Requirements of professional diligence the detriment of the Client; and
ii. Is not reasonably necessary to protect the legitimate
a. The Member must exercise professional diligence while interests of the Member.
entering into a financial contract or discharging any
obligations under it. c. The factors to be taken into account while determining
whether a term is unfair, include :
b. “Professional diligence” means the standard of skill and i. The nature of the financial product or financial service
care that a Member would be reasonably expected to dealt with under the financial contract;
exercise towards a Client, commensurate with : ii. The extent of transparency of the term;
i. Honest market practice;
ii. The principle of good faith; **Contracts offered by commodity exchanges
iii. The level of knowledge, experience & expertise of the
Client; iii. The extent to which the term allows a Client to compare
iv. The nature and degree of risk embodied in the financial it with other financial contracts for similar financial
product* or financial service being availed by the Client; products or financial services; and
and iv. The financial contract as a whole and the terms of any
v. The extent of dependence of the Client on the Member. other contract on which it is dependent.
*Commodity derivative contract d. A term is transparent if it :

i. Is expressed in reasonably plain language that is likely to
7. The Authorized Person shall provide necessary be understood by the Client;
assistance and co-operate with the Member in all its ii. Is legible and presented clearly; and
dealings with the client(s). iii. Is readily available to the Client affected by the term.
form or any other information pertaining to the client,
e. If a term of a financial contract is determined to be unfair confidentially and that they shall not disclose the same to
under point 11.A.c, the parties will continue to be bound by any person/authority except as required under any
the remaining terms of the financial contract to the extent law/regulatory requirements. Provided however that the
that the financial contract is capable of enforcement Member may so disclose information about his client to any
without the unfair term. person or authority with the express permission of the
client.
11. B.
a. “Non-negotiated contract” means a contract whose 13. A. Protection of personal information and confidentiality
terms, other than the terms contained in point 11.C. (given a. “Personal information” means any information that
below) are not negotiated between the parties to the relates to a Client or allows a Client's identity to be inferred,
financial contract and includes : directly or indirectly, and includes :
i. A financial contract in which, relative to the Client, the i. Name and contact information;
Member has a substantially greater bargaining power in ii. Biometric information, in case of individuals
determining terms of the financial contract; and iii. Information relating to transactions in, or holdings of,
ii. A standard form contract. financial products
iv. Information relating to the use of financial services; or
b. “Standard form contract” means a financial contract that v. Such other information as may be specified.
is substantially not negotiable for the Client, except for the
terms contained in point 11.C. 13. B.
a. A Member must :
c. Even if some terms of a financial contract are negotiated I. Not collect personal information relating to a Client in
in form, the financial contract may be regarded as a excess of what is required for the provision of a financial
nonnegotiated contract if so indicated by : product or financial service;
i. An overall and substantial assessment of the financial ii. Maintain the confidentiality of personal information
contract; and relating to Clients and not disclose it to a third party, except
ii. The substantial circumstances surrounding the financial in a manner expressly permitted under point 13.B.b.;
are not negotiated between the parties to the financial iii. Make best efforts to ensure that any personal
contract and includes : information relating to a Client that it holds is accurate, up
i. A financial contract in which, relative to the Client, the to date and complete;
Member has a substantially greater bargaining power in iv. Ensure that Clients can obtain reasonable access to
determining terms of the financial contract; and their personal information, subject to any exceptions that
ii. A standard form contract. the Regulator may specify; and
v. Allow Clients an effective opportunity to seek
d. In a claim that a financial contract is a non-negotiated modifications to their personal information to ensure that
contract, the onus of demonstrating otherwise will be on the personal information held by the Member is accurate,
the Member. up to date and complete.
b. A Member may disclose personal information relating to
11. C. a Client to a third party only if :
a. The above does not apply to a term of a financial contract i. It has obtained prior written informed consent of the
if it : Client for the disclosure, after giving the Client an effective
i. Defines the subject matter of the financial contract; opportunity to refuse consent;
ii. Sets the price that is paid, or payable, for the provision of ii. The Client has directed the disclosure to be made;
the financial product or financial service under the financial iii. The Regulator has approved or ordered the disclosure,
contract and has been clearly disclosed to the Client; or and unless prohibited by the relevant law or regulations, the
iii. Is required, or expressly permitted, under any law or Client is given an opportunity to represent under such law
regulations. or regulations against such disclosure;
b. The exemption under point 11.C does not apply to a term iv. The disclosure is required under any law or regulations,
that deals with the payment of an amount which is and unless prohibited by such law or regulations, the Client
contingent on the occurrence or non-occurrence of any is given an opportunity to represent under such law or
particular event. regulations against such disclosure;
v. The disclosure is directly related to the provision of a
12. The Member and Authorized Person shall maintain all the financial product or financial service to the Client, if the
details of the client as mentioned in the account opening Member :
1. Informs the Client in advance that the personal to be disclosed under point 14.A at the time when the client
information may be shared with a third party; and 2. Makes initially availed the financial product or financial service;
arrangements to ensure that the third party maintains the ii. Information relating to the status or performance of a
confidentiality of the personal information in the same financial product held by the Client, as may be required to
manner as required under this Part; or vi. The disclosure is assess the rights or interests in the financial product or
made to protect against or prevent actual or potential financial service; and
fraud, unauthorised transactions or iii. Any other information that may be specified.
claims, if the Member arranges with the third party to
maintain the confidentiality of the personal information in b. A continuing disclosure must be made :
the manner required under this Part i. Within a reasonable time-period from the occurrence of
c. “Third party” means any person other than the concerned any material change or at reasonable periodic intervals, as
Member, including a person belonging to the same group as applicable; and
the Member. ii. In writing and in a manner that is likely to be understood
by a Client belonging to that category.
14. A Requirement of fair disclosure both initially and on
continuing basis MARGINS
a. Member must ensure fair disclosure of information that
is likely to be required by a Client to make an informed 15. The client shall pay applicable initial margins,
transactional decision. withholding margins, special margins or such other margins
b. In order to constitute fair disclosure, the information as are considered necessary by the Member or the
must be provided : Exchange or as may be directed by SEBI from time to time
i. Su ciently before the Client enters into a financial as applicable to the segment(s) in which the client trades.
contract, so as to allow the Client reasonable time to The Member is permitted in its sole and absolute discretion
understand the information; to collect additional margins (even though not required by
ii. In writing and in a manner that is likely to be understood the Exchange or SEBI) and the client shall be obliged to pay
by a Client belonging to a particular category; and such margins within the stipulated time.
iii. In a manner that enables the Client to make reasonable
comparison of the financial product or financial service 16. The client understands that payment of margins by the
with other similar financial products or financial services. client does not necessarily imply complete satisfaction of
c. The types of information that must be disclosed to a all dues. In spite of consistently having paid margins, the
Client in relation to a financial product or financial service, client may, on the settlement of its trade, be obliged to pay
which may include information regarding : (or entitled to receive) such further sums as the contract
i. Main characteristics of the financial product or financial may dictate/require.
service, including its features, benefits and risks to the
Client; TRANSACTIONS AND SETTLEMENTS
ii. Consideration to be paid for the financial product or
financial service or the manner in which the consideration 17. The client shall give any order for buy or sell of
is calculated; commodities derivatives contract in writing or in such form
iii. Existence, exclusion or effect of any term in the or manner, as may be mutually agreed between the client
financial product or financial contract; and the Member however ensuring the regulatory
iv. Nature, attributes and rights of the Member, including its requirements in this regard are complied with. The Member
identity, regulatory status and a liations; shall ensure to place orders and execute the trades of the
v. Contact details of the Member & the methods of client, only in the Unique Client Code assigned to that
communication to be used between the Member & the client.
Client;
vi. Rights of the Client to rescind a financial contract within 18.The Member shall inform the client and keep him
a specified period; or apprised about trading / settlement cycles, delivery /
vii. Rights of the Client under any law or regulations. payment schedules, any changes therein from time to time,
and it shall be the responsibility in turn of the client to
14. B. comply with such schedules / procedures of the relevant
a. Member must provide a Client that is availing a financial commodity exchange where the trade is executed.
product or financial service provided by it, with the
following continuing disclosures : 19. The Member shall ensure that the money deposited by
i. Any material change to the information that was required the client shall be kept in a separate account, distinct from
his/its own account or account of any other client and shall nominees, successors, heirs and assignee shall be entitled
not be used by the Member for himself/itself or for any to any surplus which may result there from. The client shall
other client or for any purpose other than the purposes note that transfer of funds/commodities in favor of a
mentioned in Rules, circulars, notices, guidelines of SEBI Nominee shall be valid discharge by the Member against the
and/or Rules, Business Rules, Bye-laws, circulars and legal heir.
notices of Exchange.
DISPUTE RESOLUTION
20. Where the Exchange(s) cancels trade(s) suo moto all
such trades including the trade/s done on behalf of the 25. The Member shall co-operate in redressing grievances
client shall ipso facto stand cancelled, Member shall be of the client in respect of all transactions routed
entitled to cancel the respective contract(s) with client(s). through it.
21. The transactions executed on the Exchange are subject 26. The client and the Member shall refer any claims and/or
to Rules, Byelaws and Business Rules and circulars / disputes with respect to deposits, margin money, etc., to
notices issued thereunder of the Exchanges where the arbitration as per the Rules, Byelaws & Business Rules of
trade is executed and all parties to such trade shall have the Exchanges where the trade is executed and circulars /
submitted to the jurisdiction of such court as may be notices issued thereunder as may be in force from
specified by the Byelaws and Business Rules of the time to time.
Exchanges where the trade is executed for the purpose of
giving effect to the provisions of the Rules, Byelaws and 27. The client/Member understands that the instructions
Business Rules of the Exchanges and the circulars / notices issued by an authorized representative for dispute
issued thereunder. resolution, if any, of the client/Member shall be binding on
the client/Member in accordance with the letter authorizing
BROKERAGE the said representative to deal on behalf of the said
client/Member.
22. The Client shall pay to the Member brokerage and
statutory levies as are prevailing from time to time and as 28. Requirement for each Member to have an effective
they apply to the Client’s account, transactions and to the grievance redress mechanism which is accessible to all its
services that Member renders to the Client. The Member Clients
shall not charge brokerage more than the maximum
brokerage permissible as per the Rules, Business Rules and a. A Member must have in place an effective mechanism to
Bye-laws of the relevant commodity exchanges and/or receive and redress complaints from its Clients in relation
Rules of SEBI. to financial products or financial services provided by it, or
on its behalf, in a prompt and fair manner.
LIQUIDATION AND CLOSE OUT OF POSITION
b. A Member must inform a Client, at the commencement of
23. Without prejudice to the Member's other rights relationship with the Client and at such other time when the
(including the right to refer a matter to arbitration), the information is likely to be required by the Client, of :
client understands that the Member shall be entitled to i. The Client’s right to seek redress for any complaints; and
liquidate/close out all or any of the client's positions for ii. The processes followed by the Member to receive and
nonpayment of margins or other amounts, outstanding redress complaints from its Clients.
debts, etc. and adjust the proceeds of such liquidation /
29. A. Suitability of advice for the Client: Right to receive
close out, if any, against the client’s liabilities / obligations.
advice that is suitable taking into account the relevant
Any and all losses and financial charges on account of such
personal circumstances of the Client, such as the Clients
liquidation/closing-out shall be charged to & borne by
the client. financial circumstances and needs. This obligation would
apply to persons who render advice to Clients and the
24. In the event of death or insolvency of the client or regulator may specify categories of financial products and
his/its otherwise becoming incapable of receiving and service that necessarily require such advice to be given.
paying for or delivering or transferring commodities which a. A Member must :
the client has ordered to be bought or sold, Member may i. Make all efforts to obtain correct and adequate
close out the transaction of the client and claim losses, if information about the relevant personal circumstances of a
any, against the estate of the client. The client or his Client; and
ii. Ensure that the advice given is suitable for the Client
after due consideration of the relevant personal cessation of membership by reason of the Member’s
circumstances of the Client. default, death, resignation or expulsion or if the certificate
b. If it is reasonably apparent to the Member that the is cancelled by the Exchange.
available information regarding the relevant personal
circumstances of a Client is incomplete or inaccurate, the 32. The Member, Authorized Person and the client shall be
Member must warn the Client of the consequences of entitled to terminate the relationship between them
proceeding on the basis of incomplete or inaccurate without giving any reasons to the other party, after giving
information. notice in writing of not less than one month to the other
c. If a Client intends to avail of a financial product or parties. Notwithstanding any such termination, all rights,
financial service that the Member determines unsuitable liabilities and obligations of the parties arising out of or in
for client, the Member : respect of transactions entered into prior to the
i. Must clearly communicate its advice to the Client in termination of this relationship shall continue to subsist
writing and in a manner that is likely to be understood by and vest in / be binding on the respective parties or his / its
the Client; and respective heirs, executors, administrators, legal
ii. May provide the financial product or financial service representatives or successors, as the case may be.
requested by the Client only after complying with point 29.
A.a & obtaining a written acknowledgment from the Client. 33. In the event of demise/insolvency of the Authorized
Person or the cancellation of his / its registration with the
30. Dealing with conflict of interest: In case of any conflict Board or/withdrawal of recognition of the Authorized
between the interests of a Client and that of the Member, Person by the commodity exchange and/or termination of
preference much be given to the Client interests. the agreement with the Authorized Person by the Member,
for any reason whatsoever, the client shall be informed of
a. A member must : such termination and the client shall be deemed to be the
i. Provide a Client with information regarding any conflict of direct client of the Member and all clauses in the ‘Rights and
interests, including any conflicted remuneration that the Obligations’ document(s) governing the Member, Authorized
Member has received or expects to receive for making the Person and client shall continue to be in force as it is,
advice to the Client; and unless the client intimates to the Member his/its intention
to terminate their relationship by giving a notice in writing
ii. Give priority to the interests of the Client if the Member
of not less than one month.
knows, or reasonably ought to know, of a conflict between:
ADDITIONAL RIGHTS AND OBLIGATIONS
1. Its own interests and the interests of the Client; or
34. The Member and client shall reconcile and settle their
2. The interests of the concerned Member and interests of
accounts from time to time as per the Rules, Business
the Client, in cases where the Member is a financial
Rules, Bye Laws, Circulars, Notices and Guidelines issued
representative.
by SEBI & the relevant Exchanges where the trade
is executed.
b. The information under point 16a.i. must be given to the
Client in writing & in a manner that is likely to be 35. The Member shall issue a contract note to his clients for
understood by the Client and a written acknowledgment of trades executed in such format as may be prescribed by the
the receipt of the information should be obtained from the Exchange from time to time containing records of all
Client. transactions including details of order number, trade
number, trade time, trade price, trade quantity, details of
c. In this section, “conflicted remuneration” means any
the derivatives contract, client code, brokerage, all charges
benefit, whether monetary or non-monetary, derived by a
levied etc. and with all other relevant details as required
Member from persons other than Clients, that could, under
therein to be filled in and issued in such manner and within
the circumstances, reasonably be expected to influence
such time as prescribed by the Exchange. The Member shall
the advice given by the Member to a Client.
send contract notes to the investors within 24 hours of the
execution of the trades in hard copy and/or in electronic
TERMINATION OF RELATIONSHIP
form using digital signature.
31. This relationship between the Member and the client
36. The Member shall make pay out of funds or delivery of
shall be terminated; if the Member for any reason ceases to
commodities as per the Exchange Rules, Bye-Laws,
be a member of the commodity exchange including
Business Rules and Circulars, as the case may be, to the
Client on receipt of the payout from the relevant Exchange 41. B.
where the trade is executed unless otherwise specified by a. Conduct of a Member or its financial representative in
the client and subject to such terms and conditions as may relation to a determinative factor is misleading if it is likely
be prescribed by the relevant Exchange from time to time to cause the Client to take a transactional decision that the
where the trade is executed. Client would not have taken otherwise, and the conduct
37. The Member shall send a complete ‘Statement of involves :
Accounts’ for both funds and commodities in respect of i. Providing the Client with inaccurate information or
each of its clients in such periodicity and format within information that the Member or financial representative
such time, as may be prescribed by the relevant Exchange, does not believe to be true; or
from time to time, where the trade is executed. The ii. Providing accurate information to the Client in a manner
Statement shall also state that the client shall report errors, that is deceptive.
if any, in the Statement immediately but not later than 30 b. In determining whether a conduct is misleading under
calendar days of receipt thereof, to the Member. A detailed point 41.B.a, the following factors must be considered to be
statement of accounts must be sent every month to all the “determinative factors” :
clients in physical form. The proof of delivery of the same i. The main characteristics of a financial product or
should be preserved by the Member. financial service, including its features, benefits & risks to
the Client;
38. The Member shall send margin statements to the clients ii. The Client’s need for a particular financial product or
on monthly basis. Margin statement should include, financial service or its suitability for the Client;
interalia, details of collateral deposited, collateral utilized iii. The consideration to be paid for the financial product or
and collateral status (available balance / due from client) financial service or the manner in which the consideration
with break up in terms of cash, Fixed Deposit Receipts is calculated;
iv. The existence, exclusion or effect of any term in a
(FDRs), Bank Guarantee, warehouse receipts, securities
financial contract, which is material term in the context of
etc.
that financial contract;
39. The Client shall ensure that it has the required legal v. The nature, attributes and rights of the Member,
capacity to, and is authorized to, enter into the relationship including its identity, regulatory status and a liations; and
vi. The rights of the Client under any law or regulations.
with Member and is capable of performing his obligations
and undertakings hereunder. All actions required to be
41.C.
taken to ensure compliance of all the transactions, which
a. A conduct of a Member or its financial representative in
the Client may enter into shall be completed by the Client
relation to a financial product or financial service is abusive
prior to such transaction being entered into.
if it :
i. Involves the use of coercion or undue influence; and ii.
40. In case, where a member surrenders his / her / its
Causes or is likely to cause the Client to take a transactional
membership, Member gives a public notice inviting claims,
decision that the Client would not have taken otherwise.
if any, from investors. In case of a claim relating to
b. In determining whether a conduct uses coercion or
transactions executed on the trading system of the
undue influence, the following must be considered:
Exchange, ensure that client lodge a claim with the
i. The timing, location, nature or persistence of the
Exchange within the stipulated period and with the
conduct;
supporting documents.
ii. The use of threatening or abusive language or behavior;
iii. The exploitation of any particular misfortune or
41. A. Protection from unfair conduct which includes
circumstance of the Client, of which the Member is aware,
misleading conduct & abusive conduct\
to influence the Client’s decision with regard to a financial
a. Unfair conduct in relation to financial products or
product or financial service;
financial services is prohibited.
iv. Any non-contractual barriers imposed by the Member
b. “Unfair conduct” means an act or omission by a Member
where the Client wishes to exercise rights under a financial
or its financial representative that significantly impairs, or
contract, including
is likely to significantly impair, the ability of a Client to make
v. The right to terminate the financial contract;
an informed transactional decision and includes :
vi. The right to switch to another financial product or
i. Misleading conduct under point 41.B
another Member and
ii. Abusive conduct under point 41.C
vii. A threat to take any action, depending on the
iii. Such other conduct as may be specified.
circumstances in which the threat is made.
contract notes in the electronic form. Wherever the ECNs
42. have not been delivered to the client or has been rejected
"The stock broker / stock broker and depository participant (bouncing of mails) by the e-mail ID of the client, the
shall not directly / indirectly compel the clients to execute Member shall send a physical contract note to the client
Power of Attorney (PoA) or Demat Debit and Pledge within the stipulated time under the extant Regulations /
Instruction (DDPI) or deny services to the client if the client Rules, Bye-Laws, Business Rules and Circulars of SEBI /
refuses to execute PoA or DDPI.” commodity exchanges and maintain the proof of dispatch
and delivery of such physical contract notes.
ELECTRONIC CONTRACT NOTES (ECN)
48. In addition to the e-mail communication of the ECNs to
43. In case, client opts to receive the contract note in the client, the Member shall simultaneously publish the ECN
electronic form, he shall provide an appropriate e-mail id on his designated web-site, if any, in a secured way and
(created by the client) to the Member (Kindly refer Appendix enable relevant access to the clients and for this purpose,
A of Annexure 1). Member shall ensure that all the rules / shall allot a unique user name and password to the client,
Business Rule / Bye-Laws / circulars issued from with an option to the client to save the contract note
time to time in this regard are complied with. The client electronically and / or take a print out of the same.
shall communicate to the Member any change in the email-
id through a physical letter. If the client has opted for 49. The Electronic Contract Note (ECN) declaration form
internet trading, the request for change of email id may be will be obtained from the client who opts to receive the
made through the secured access by way of client specific contract note in electronic form. This declaration will
user id and password. remain valid till it is revoked by the client.
44. The Member shall ensure that all ECNs sent through the LAW AND JURISDICTION
e-mail shall be digitally signed, encrypted, non-tamperable
and in compliance with the provisions of the IT Act, 2000. In 50. In addition to the specific rights set out in this
case, ECN is sent through e-mail as an attachment, the document, the Member, Authorised Person and the client
attached file shall also be secured with the digital shall be entitled to exercise any other rights which the
signature, encrypted and non-tamperable. Member or the client may have under the Rules, Bye-laws
and Business Rules of the Exchanges in which the client
45. The client shall note that non-receipt of bounced mail chooses to trade and circulars/notices issued thereunder
notification by the Member shall amount to delivery of the or Rules of SEBI.
contract note at the e-mail ID of the client.
51. The provisions of this document shall always be subject
46. The Member shall retain ECN and acknowledgment of to Government notifications, any rules, guidelines and
the e-mail in a soft and non-tamperable form in the manner circulars/notices issued by SEBI and Circulars, Rules,
prescribed by the exchange in compliance with the Business Rules and Bye laws of the relevant commodity
provisions of the IT Act, 2000 and as per the extant ules / exchanges, where the trade is executed, that may be in
circulars / guidelines issued by SEBI / Commodity force from time to time.
exchanges from time to time. The proof of delivery i.e., log
report generated by the system at the time of sending the 52. The Member and the client shall abide by any award
contract notes shall be maintained by the Member for the passed by the Arbitrator(s) under the Arbitration and
specified period under the extant rules / circulars / Conciliation Act, 1996. However, there is also a provision of
guidelines issued by SEBI / Commodity exchanges. The log appeal, if either party is not satisfied with the arbitration
report shall provide the details of the contract notes that award.
are not delivered to the client/e-mails rejected or bounced
back. The Member shall take all possible steps to ensure 53. Words and expressions which are used in this document
receipt of notification of bounced mails by him at all times but which are not defined herein shall, unless the context
within the stipulated time period under the extant rules / otherwise requires, have the same meaning as assigned
circulars / guidelines issued by SEBI/Commodity thereto in the Rules, Byelaws and Regulations/Business
exchanges. Rules and circulars / notices issued thereunder of the
Exchanges / SEBI.
47. The Member shall continue to send contract notes in the
physical mode to such clients who do not opt to receive the 54. All additional voluntary/non mandatory
clauses/document added by the Member should not be in
contravention with Rules / Business Rules / Notices / prescribed by Exchanges/SEBI.
Circulars of Exchanges / SEBI. Any changes in such
voluntary clauses / document(s) need to be preceded by a 5. The Client shall be responsible for keeping the Username
notice of 15 days. Any changes in the rights and obligations and Password confidential and secure and shall be solely
which are specified by Exchanges / SEBI shall also be responsible for all orders entered and transactions done by
brought to the notice of the clients. any person whosoever through the Member's IBT System
using the Client's Username and/or Password whether or
55. If the rights and obligations of the parties hereto are not such person was authorized to do so. Also the client is
altered by virtue of change in Rules of SEBI or Bye-laws, aware that authentication technologies and strict security
Rules and Business Rules of the relevant commodity measures are required for the internet trading/
exchanges where the trade is executed, such changes shall commodities trading through wireless technology through
be deemed to have been incorporated herein in order routed system and undertakes to ensure that the
modification of the rights and obligations of the parties password of the client and/or his authorized representative
mentioned in this document. are not revealed to any third party including employees and
dealers of the Member.
55. Members are required to send account statement to
their clients every month in physical form. 6. The Client shall immediately notify the Member in writing
if he forgets his password, discovers security flaw in
Member's IBT System, discovers/suspects discrepancies/
INTERNET AND WIRELESS TECHNOLOGY BASED TRADING unauthorized access through his username / password /
FACILITY PROVIDED BY MEMBERS TO CLIENT account with full details of such unauthorized use, the date,
(All the clauses mentioned in the ‘Rights and Obligations’ the manner and the transactions effected pursuant to such
document(s) shall be applicable. Additionally, the clauses unauthorized use, etc.
mentioned herein shall also be applicable.)
7. The Client is fully aware of and understands the risks
1. Member is eligible for providing Internet based trading associated with availing of a service for routing orders over
(IBT) and commodities trading through the use of wireless the internet / commodities trading through wireless
technology that shall include the use of devices such as technology and Client shall be fully liable and responsible
mobile phone, laptop with data card, etc. which use for any and all acts done in the Client’s Username /
Internet Protocol (IP). The Member shall comply with all password in any manner whatsoever.
requirements applicable to internet based trading/-
commodities trading using wireless technology as may be 8. The Member shall send the order / trade confirmation
specified by SEBI& the Exchanges from time to time. through email to the client at his request. The client is
aware that the order / trade confirmation is also provided
2. The client is desirous of investing / trading in on the web portal. In case client is trading using wireless
commodities and for this purpose, the client is desirous of technology, the Member shall send the order/trade
using either the internet based trading facility or the facility confirmation on the device of the client.
for commodities trading through use of wireless
technology. The Member shall provide the Member’s IBT 9. The client is aware that trading over the internet involves
Service to the Client, and the Client shall avail of the many uncertain factors and complex hardware, software,
Member’s IBT Service, on and subject to SEBI / Exchanges systems, communication lines, peripherals, etc. are
Provisions and the terms and conditions specified on the susceptible to interruptions and dislocations. The Member
Member’s IBT Web Site provided that they are in line with and the Exchange do not make any representation or
the norms prescribed by Exchanges / SEBI. warranty that the Member’s IBT Service will be available to
the Client at all times without any interruption.
3. The Member shall bring to the notice of client the
features, risks, responsibilities, obligations and liabilities 10. The Client shall not have any claim against the Exchange
associated with commodities trading through wireless or the Member on account of any suspension, interruption,
technology / internet or any other technology should be non-availability or malfunctioning of the Member’s IBT
brought to the notice of the client by the Member. System or Service or the Exchange’s service or systems or
non-execution of his orders due to any link / system failure
4. The Member shall make the client aware that the at the Client / Members / Exchange end for any reason
Member’s IBT system itself generates the initial password beyond the control of the Member / Exchanges.
and its password policy as stipulated in line with norms
RIGHTS AND OBLIGATIONS RELATING TO MARGIN TRADING FACILITY PROVIDED TO CLIENTS (VOLUNTARY)
1. Angel is permitted to extend MTF to the clients on such not already have su cient credit in the account to meet
terms and conditions as specified by the Stock Exchanges / increase in margin, Client shall pay margin found short
SEBI from time to time and as mutually agreed by and within the time prescribed for making margin payment.
between Angel and the Clients. This Rights and Obligation
comprises the terms and conditions applicable to MTF and 7. Applicable minimum initial margin, increased margin,
Angel and clients shall abide by the same and any other margin shortfall, if any, can be paid in the form of cash,
requirements of the margin trading framework, including cash equivalent, or Group I equity shares with appropriate
other rights and obligations, if any, prescribed by the Stock hair cut as specified in SEBI Master Circular No.
Exchange/ SEBI/ Angel form time to time. Any SEBI/HO/MRD/DP/CIR/P/2016/135, DTD. 16/12/2016. Client
modifications to the terms and conditions, other than those shall have the right to change collateral securities provided
prescribed by SEBI/Stock Exchanges, shall be intimated to under the MTF with other collateral securities provided that
the Clients giving 15 days notice in advance. such other collateral securities are approved and su cient
to meet the margin required.
2. Equity Shares that are classified as 'Group I Security” by
SEBI only shall be eligible for MTF. Angel, at its discretion, 8. Margin requirement on shares purchased under MTF shall
may not provide funding under MTF to certain equity shares be computed by grossing applicable margin i.e., minimum
though classified to be “Group I Security” by SEBI. Equity initial margin plus increased margin, if any, on each stock
shares short-listed by Angel for funding (Approved List) and shortage computed accordingly by deducting available
shall be as displayed on Angel's trading website from time margin from gross margin. Collateral shares and shares
to time. purchased under MTF (Funded Shares) shall be marked to
market daily for the purpose of computing the
3. Initial margin, increased margin, margin shortage, margin margin/shortage of margin.
calls, maximum allowable exposure, maximum stock
specific exposure, trade confirmation, square off 9. Applicable minimum initial margin and increased margin,
intimation and such other information in relation to MTF if any, shall be kept supplied at all times by the clients in
shall be communicated to the Clients electronically over respect of the stocks purchased under the MTF. Client shall
email as well as SMS and / or WhatsApp, mobile pay any shortage in the required margin immediately on
notifications. Additionally, subject to the reachability / receiving demand (margin call) and in any case not later
accessibility of the client over telephone, the client would than 11.00 P.M on the trade day following the day of making
be intimated about the margins, square off intimations for the margin call (prescribed time) failing which Angel shall be
margin shortfalls, telephonically, by the Authorised at liberty to liquidate the funded shares and/or collateral
representatives of the trading member. shares to recover the dues outstanding in the account of
the Clients. In case of extreme volatility in the market,
4. In order to avail of margin facility, the minimum initial Angel may demand payment of margin forthwith and
margin required to be provided by the Clients, as prescribed prescribed time for making margin payment shall be
by SEBI/Stock Exchanges, is as under: construed accordingly. Decision of Angel in relation to
VaR + 3 times of applicable ELM in case of F & O Stocks (i.e., market volatility shall be final and binding on the client.
stocks available for trading in the F&O Segment.
VaR + 5 times of applicable ELM in case of stocks other 10. If required margin is not provided within the prescribed
than F & O Stocks. time, Client shall be treated as client in margin default and
VaR and ELM shall mean VaR and ELM as applicable to consequent action, in lines with the Risk Management
respective stocks in the cash segment. policy of the company to follow.
5. Client shall be required to provide the minimum initial 11. Client in margin default shall continue to be in margin
margin as applicable for a particular stock to buy that stock default, until the required margin is furnished in full to
under MTF. The margin shall never be lower than that eliminate the shortage. Partial payment of margin or a
prescribed by the Stock Exchange/SEBI. However, Angel change in the required margin shall not extend the time
shall have the right to demand a higher initial margin than stipulated for making margin payment which will run from
the margin prescribed by SEBI/Stock Exchanges. the time of making margin call to the Client.
6. Subject to the initial margin as aforesaid, Angel may, at 12. In case margin is reduced by an amount equal to
its sole and absolute discretion, revise and increase from applicable ELM component of the total margin due to
time to time the margin required for any stock permitted to market volatility within a trading day (i.e., available margin
be traded under MTF. Where client has exposure in the becomes equal to or less than applicable VAR margin),
stock in respect of which margin has been revised but does Angel reserves the right to liquidate the collaterals and/or
funded shares forthwith without prior notice to the client.
21. Angel may at its option allow client to buy further shares
13. If any shares are de-listed from Angel Approved List, under MTF on the basis of increase in the value of collateral
Client shall be required to make payment of full purchase shares, subject to applicable hair cut. Further purchase
consideration against such shares, within such reasonable shall not be permitted on the basis of increase in the
period as prescribed from time to time in the Risk market value of funded shares.
Management policy/guidelines, after being intimated by
Angel failing which Angel shall be at liberty sell such shares 22. SGF and IPF shall be available for transactions done on
without further notice to the Client. the exchange, whether through normal or margin trading
facility. However, any losses suffered in connection with
14. Angel shall be entitled to liquidate such amount of the margin trading facility availed by the client from the
collateral and/or funded shares to the extent of the funded stock broker shall not be covered under IPF.
amount under MTF and recover the unpaid outstanding
dues thereon and the priority of shares to be liquidated 23. Angel shall restrict the maximum gross exposure as well
shall depend on the parameters set forth in the Risk as individual stock-wise exposure of a client under the MTF
Management policy of the company as applicable from time at any point in time according to its internal policies and
to time. market views without assigning any reasons to the client.
Furnishing applicable margin shall not by itself entitle the
15. In case of death of a client, Angel shall be entitled to client to seek exposure beyond the limit restricted by
liquidate the collateral and funded shares to the extent of Angel.
the funded amount under MTF and recover the unpaid
outstanding dues thereon and the priority of shares to be 24. Admitting clients for MTF shall be at the discretion of
liquidated shall depend on the parameters set forth in the the Stock Broker/Trading Member. Clients request for
Risk Management policy of the company as applicable from admission to MTF may be disallowed without assigning any
time to time. reason.
16. Any loss arising from liquidation of the shares shall to be 25. By agreeing to avail of MTF, the client shall be deemed
account of the Client. Client shall forthwith pay Angel any to have authorized Angel to retain and/or pledge the shares
unpaid dues outstanding in the account after liquidation of purchased under MTF (funded shares) and collateral shares
the shares. provided as margin till the amount due in respect of the
purchase and all other dues are paid in full by the Client.
17. Angel reserves the right to withdraw MTF with respect to
any Client without assigning any reason after giving a 26. All outstanding dues under MTF shall carry interest
reasonable notice to the Client in which case dues if any @18% p.a, compounded at fortnightly rest.
outstanding in the account of the Client shall become
payable immediately. Failure to make payment of the 27. Outstanding dues shall not be carried in the books
outstanding dues shall result in liquidation of collateral beyond 90 days from the date of accrual and in case Client
and/or funded shares to the extent of the funded amount fails to pay up the dues within the said 90 days, collateral
under MTF and recover the unpaid outstanding dues and/or funded shares shall be sold to liquidate the dues,
thereon and the priority of shares to be liquidated shall after intimating the client of the same, electronically or
depend on the parameters set forth in the Risk telephonically, even though applicable margin is available in
Management policy of the company as applicable from time the MTF account of the Client. For this purpose, 90 days
to time. shall be computed with respect to each debit entry in
respect of purchases under MTF separately and liquidation
18. Client may terminate the MTF account after paying all shall be carried out accordingly. Angel shall have discretion
dues in the MTF account. to sell any stock/stocks to liquidate the outstanding dues
older than 90 days.
19. Angel shall not use the funds and securities of one client
to provide MTF to another client, even on the authority of 28. Client shall be free to take delivery of the shares
the client. purchased under MTF anytime, but not later than 90 days,
from the date of funding by making full payment of the
20. The stocks deposited as margin collateral and funded outstanding dues in relation to the shares purchased.
stock shall be identifiable separately and no comingling
shall be permitted for the purpose of computing funding 29. Until full payment of the outstanding dues in the MTF
amount. A/c is made by the Client, collateral shares and funded
shares, as far as may be required, shall be retained in the 33. Any disputes arising between the client and Angel in
Demat A/c of Angel, separately identified as collateral connection with the margin trading facility shall be resolved
shares and funded shares. through the investor grievance redressal mechanism
and/or arbitration mechanism of the stock exchanges as in
30. Daily margin statement sent to the MTF clients shall the case of normal trades.
identify margin/collateral for MTF transaction separately.
34. The Rights and Obligations prescribed hereinabove shall
31. MTF account where there is no transaction under MTF be read in conjunction with the rights and obligations as
for more than 90 days shall be settled immediately on prescribed under SEBI circular No. CIR/ MIRSD/ 16/ 2011 d a
expiry of said 90 days provided there are no dues t e d A u g u s t 2 2 , 2 0 11 , S E B I C i r c u l a r N o .
outstanding in the MTF account. Dues if any outstanding in CIR/MRD/DP/54/2017 Dtd. June 13, 2017, the Circulars
the normal trading account shall be first adjusted against relating to MTF issued by the respective Stock Exchanges,
the settlement amount and the remainder shall be paid to any modifications thereto from time to time and the
the Client. Policies and Procedures prescribed by Angel and the terms
and conditions of client's agreement with Angel. In case of
32. Angel shall declare and communicate to the Client risk any inconsistencies between the Rights and Obligations
management policies that it will follow with respect to MTF herein and the provisions in the aforesaid SEBI and/or
transactions. Angel may amend the policies from time to Stock Exchange Circulars, the later shall prevail to the
time according to its risk perceptions and inform the extent of such inconsistencies.
Clients of the amendments made.
RISK DISCLOSURE DOCUMENT FOR CAPITAL MARKET AND DERIVATIVES SEGMENTS

(EQUITIES & COMMODITIES)
This document contains important information on trading case you trade on Exchanges and suffer adverse
in Equities/Commodities /Derivatives Segments of the consequences or loss, you shall be solely responsible for
exchanges. All prospective constituents should read this the same and Exchanges/its Clearing Corporation and/or
document before trading in Equities / Commodities / SEBI shall not be responsible, in any manner whatsoever,
Derivatives Segments of the Exchanges. for the same and it will not be open for you to take a plea
that no adequate disclosure regarding the risks involved
Exchanges/SEBI does neither singly or jointly and was made or that you were not explained the full risk
expressly nor impliedly guarantee nor make any involved by the concerned stock broker. The constituent
representation concerning the completeness, the shall be solely responsible for the consequences & no
adequacy or accuracy of this disclosure document nor contract can be rescinded on that account. You must
have Exchanges / SEBI endorsed or passed any merits of acknowledge & accept that there can be no guarantee of
participating in the trading segments. This brief statement profits or no exception from losses while executing orders
does not disclose all the risks and other significant for purchase and/or sale of a derivative contract being
aspects of trading. You should, therefore, study traded on Exchanges.
derivatives trading carefully before becoming involved in
it. It must be clearly understood by you that your dealings on
Exchanges through a stock broker shall be subject to your
In the light of the risks involved, you should undertake fulfilling certain formalities set out by the stock broker,
transactions only if you understand the nature of the which may inter alia include your filling the know your
relationship into which you are entering and the extent of client form, reading the rights and obligations, do's and
your exposure to risk. don'ts, etc., and are subject to the Rules, Byelaws and
Regulations of relevant exchanges, its Clearing
You must know and appreciate that trading in Equity Corporation, guidelines prescribed by SEBI and in force
shares, Commodities derivatives contracts or other from time to time and Circulars as may be issued by
instruments traded on the Exchange, which have varying exchanges or its Clearing Corporation and in force from
element of risk, is generally not an appropriate avenue for time to time.
someone of limited resources / limited investment and/or
trading experience and low risk tolerance. You should Exchanges does not provide or purport to provide any
therefore carefully consider whether such trading is advice and shall not be liable to any person who enters into
suitable for you in the light of your financial condition. In any business relationship with any stock broker of
exchanges and/or any third party based on any information
contained in this document. Any information contained in 1.2.1 Buying or selling securities / derivatives contracts as
this document must not be construed as business part of a day trading strategy may also result into losses,
advice/investment advice. because in such a situation, securities / derivatives
No consideration to trade should be made without contracts may have to be sold / purchased at low / high
thoroughly understanding & reviewing risks involved in prices, compared to the expected price levels, so as not to
such trading. If you are unsure, you must seek professional have any open position or obligation to deliver or receive a
advice on the same. In considering whether to trade or security / derivatives contract.
authorize someone to trade for you, you should be aware
of or must get acquainted with the following: Basic Risks 1.3 Risk of Wider Spreads: Spread refers to the difference
involved in the trading of Commodity Futures Contracts in best buy price and best sell price. It represents the
and other Commodity Derivatives Instruments on the differential between the price of buying a security /
Exchange. derivatives contract and immediately selling it or vice
versa. Lower liquidity and higher volatility may result in
1. BASIC RISKS: wider than normal spreads for less liquid or illiquid
securities / derivatives contracts. This in turn will hamper
1.1 Risk of Higher Volatility: Volatility refers to the dynamic better price formation.
changes in price that a security/derivatives contract
undergoes when trading activity continues on the 1.4 Risk-reducing orders: The placing of orders (e.g., “stop
Exchanges. Generally, higher the volatility of a loss” orders, or “limit” orders) which are intended to limit
security/derivatives contract, greater is its price swings. losses to certain amounts may not be effective many a
There may be normally greater volatility in thinly traded time because rapid movement in market conditions may
securities / derivatives contracts than in actively make it impossible to execute such orders. 1.4.1 A “market”
securities /commodities /derivatives contracts. As a order will be executed promptly, subject to availability of
result of volatility, your order may only be partially orders on opposite side, without regard to price and that,
executed or not executed at all, or the price at which your while the customer may receive a prompt execution of a
order got executed may be substantially different from the “market” order, the execution may be at available prices of
last traded price or change substantially thereafter, outstanding orders, which satisfy the order quantity, on
resulting in notional or real losses. price time priority. It may be understood that these prices
may be significantly different from the last traded price or
1.2 Risk of Lower Liquidity: the best price in that security / derivatives contract.
a. Liquidity refers to the ability of market participants to
buy and/or sell securities / derivatives contracts 1.4.2 A “limit” order will be executed only at the “limit” price
expeditiously at a competitive price and with minimal price specified for the order or a better price. However, while
difference. Generally, it is assumed that more the numbers the customer receives price protection, there is a
of orders available in a market, greater is the liquidity. possibility that the order may not be executed at all.
Liquidity is important because with greater liquidity, it is
easier for investors to buy and/or sell securities / 1.4.3 A stop loss order is generally placed “away” from the
derivatives contracts swiftly and with minimal price current price of a stock / derivatives contract, and such
difference, and as a result, investors are more likely to pay order gets activated if and when the security / derivatives
or receive a competitive price for securities / derivatives contract reaches, or trades through, the stop price. Sell
contracts purchased or sold. There may be a risk of lower stop orders are entered ordinarily below the current price,
liquidity in and buy stop orders are entered ordinarily above the
some securities / derivatives contracts as compared to current price. When the security / derivatives contract
active securities / derivatives contracts. As a result, your reaches the pre -determined price, or trades through such
order may only be partially executed, or may be executed price, the stop loss order converts to a market/limit order
with relatively greater price difference or may not be and is executed at the limit or better. There is no
executed at all. assurance therefore that the limit order will be executable
since a security / derivatives contract might penetrate the
b. Buying / Selling without intention of giving and / or predetermined price, in which case, the risk of such order
taking delivery of certain commodities may also result into not getting executed arises, just as with a regular limit
losses, because in such a situation, commodity derivative order.
contracts may have to be squared-off at a low / high
prices, compared to the expected price levels, so as not to 1.5 Risk of News Announcements: News announcements
have any obligation to deliver/ receive such commodities. that may impact the price of stock / derivatives contract
may occur during trading, and when combined with lower provides the possibility of great profit or loss in
liquidity and higher volatility, may suddenly cause an comparison with the margin / principal investment
unexpected positive or negative movement in the price of amount. But transactions in derivatives carry a high
the security / contract. degree of risk. You should therefore completely
understand the following
1.6 Risk of Rumors: Rumors about companies / currencies statements before actually trading in derivatives and also
at times float in the market through word of mouth, trade with caution while taking into account one's
newspapers, websites or news agencies, etc. The circumstances, financial resources, etc. If the prices move
investors should be wary of and should desist from acting against you, you may lose a part of or whole margin amount
on rumors. in a relatively short period of time. Moreover, the loss may
exceed the original margin amount.
1.7 System Risk: High volume trading will frequently occur
at the market opening and before market close. Such high A. Futures trading involve daily settlement of all positions.
volumes may also occur at any point in the day. These may Every day the open positions are marked to market based
cause delays in order execution or confirmation. on the closing level of the index / derivatives contract. If
the contract has moved against you, you will be required to
1.7.1 During periods of volatility, on account of market deposit the amount of loss (notional) resulting from such
participants continuously modifying their order quantity or movement. This amount will have to be paid within a
prices or placing fresh orders, there may be delays in order stipulated time frame, generally before commencement of
execution and its confirmations. trading on next day.
1.7.2 Under certain market conditions, it may be di cult or B. If you fail to deposit the additional amount by the
impossible to liquidate a position in the market at a deadline or if an outstanding debt occurs in your account,
reasonable price or at all, when there are no outstanding the stock broker may liquidate a part of or the whole
orders either on the buy side or the sell side, or if trading is position or substitute securities. In this case, you will be
halted in a security / derivatives contract due to any action liable for any losses incurred due to such close-outs.
on account of unusual trading activity or security /
derivatives contract hitting circuit filters or for any other C. Under certain market conditions, an investor may find it
reason. di cult or impossible to execute transactions. For
example, this situation can occur due to factors such as
1.8 System/ Network Congestion: Trading on exchanges is illiquidity i.e. when there are insu cient bids or offers or
in electronic mode, based on satellite/leased line based suspension of trading due to price limit or circuit breakers
communications, combination of technologies and etc.
computer systems to place and route orders. Thus, there
exists a possibility of communication failure or system D. In order to maintain market stability, the following steps
problems or slow or delayed response from system or may be adopted: changes in the margin rate, increases in
trading halt, or any such other problem/glitch whereby not the cash margin rate or others. These new measures may
being able to establish access to the trading also be applied to the existing open interests. In such
system/network, which may be beyond control and may conditions, you will be required to put up additional
result in delay in processing or not processing buy or sell margins or reduce your positions.
orders either in part or in full. You are cautioned to note
that although these problems may be temporary in nature, E. You must ask your broker to provide the full details of
but when you have outstanding open positions or derivatives contracts you plan to trade i.e. the contract
unexecuted orders, these represent a risk because of your specifications and the associated obligations.
obligations to settle all executed transactions.
2.2 Currency specific risks:
2. As far as Derivatives segments are concerned, please
note and get yourself acquainted with the following 1. The profit or loss in transactions in foreign currency
additional features: denominated contracts, whether they are traded in your
own or another jurisdiction, will be affected by fluctuations
2.1 Effect of “Leverage” or “Gearing”: In the derivatives in currency rates where there is a need to convert from the
market, the amount of margin is small relative to the value currency denomination of the contract to another
of the derivatives contract so the transactions are currency.
'leveraged' or 'geared'. Derivatives trading, which is
conducted with a relatively small amount of margin, 2. Under certain market conditions, you may find it di cult
or impossible to liquidate a position. This can occur, for combination with buying or selling short the underlying
eg. interests, present additional risks to investors.
when a currency is deregulated or fixed trading bands are Combination transactions, such as option spreads, are
widened. more complex than buying or writing a single option. And it
should be further noted that, as in any area of investing, a
3. Currency prices are highly volatile. Price movements for complexity not well understood is, in itself, a risk factor.
currencies are influenced by, among other things: While this is not to suggest that combination strategies
changing supply-demand relationships; trade, fiscal, should not be considered, it is advisable, as is the case
monetary, exchange control programs and policies of with all investments in options, to consult with someone
governments; foreign political and economic events and who is experienced and knowledgeable with respect to the
policies; changes in national and international interest risks and potential rewards of combination transactions
rates and inflation; currency devaluation; and sentiment of under various market circumstances.
the market place. None of these factors can be controlled
by any individual advisor and no assurance can be given 3. TRADING THROUGH WIRELESS TECHNOLOGY/ SMART
that an advisor's advice will result in profitable trades for a ORDER ROUTING OR ANY OTHER TECHNOLOGY: Any
participating customer or that a customer will not incur additional provisions defining the features, risks,
losses from such events. responsibilities, obligations and liabilities associated with
securities trading through wireless technology / smart
2.3 Risk of Option holders: order routing or any other technology should be brought to
the notice of the client by the stock broker.
1. An option holder runs the risk of losing the entire amount
paid for the option in a relatively short period of time. This 4. GENERAL:
risk reflects the nature of an option as a wasting asset
which becomes worthless when it expires. An option 4.1. Deposited cash and property: You should familiarize
holder who neither sells his option in the secondary market yourself with the protections accorded to the money or
nor exercises it prior to its expiration will necessarily lose other property you deposit particularly in the event of a
his entire investment in the option. If the price of the firm become insolvent or bankrupt. The extent to which
underlying does not change in the anticipated direction you may recover your money or property may be governed
before the option expires, to an extent su cient to cover by specific legislation or local rules. In some jurisdictions,
the cost of the option, the investor may lose all or a property, which has been specifically identifiable as your
significant part of his investment in the option. own, will be pro-rated in the same manner as cash for
purposes of distribution in the event of a shortfall. In case
2. The Exchanges may impose exercise restrictions and of any dispute with the Member of the Exchange, the same
have absolute authority to restrict the exercise of options shall be subject to arbitration as per the Rules, Bye-laws
at certain times in specified circumstances. and Business Rules of the Exchange.
2.4 Risks of Option Writers: 4.2. Commission and other charges: Before you begin to
trade, you should obtain a clear explanation of all
1. If the price movement of the underlying is not in the commissions, fees and other charges for which you will be
anticipated direction, the option writer runs the risks of liable. These charges will affect your net profit (if any) or
losing substantial amount. increase your loss.
2. The risk of being an option writer may be reduced by the 4.3. For rights and obligations of the Members/Authorised
purchase of other options on the same underlying interest Persons/ clients, please refer to Annexure 1.
and thereby assuming a spread position or by acquiring
other types of hedging positions in the options markets or 4.4 The term 'constituent' shall mean and include a client, a
other markets. However, even where the writer has customer or an investor, who deals with a stock broker for
assumed a spread or other hedging position, the risks may the purpose of acquiring and/or selling of securities /
still be significant. A spread position is not necessarily less derivatives contracts through the mechanism provided by
risky than a simple 'long' or 'short' position. the Exchanges.
3. Transactions that involve buying and writing multiple 4.5 The term 'stock broker' shall mean and include a stock
options in combination, or buying or writing options in broker, a broker or a stock broker, who has been admitted
as such by the Exchanges and who holds a registration
certificate from SEBI.
GUIDANCE NOTE - DO’s AND DON’Ts FOR TRADING ON THE EXCHANGE(S) FOR INVESTORS
BEFORE YOU BEGIN TO TRADE account.
1. Ensure that you deal with and through only SEBI 12. Note that facility of Trade Verification is available on
registered intermediaries. You may check their SEBI stock exchanges’ websites, where details of trade as
registration certificate number from the list available on mentioned in the contract note may be verified. Where
the Stock exchanges www.nseindia.com / trade details on the website do not tally with the details
www.bseindia.com / www.mcx-sx.com and SEBI website mentioned in the contract note, immediately get in touch
www.sebi.gov.in. with the Investors Grievance Cell of the relevant Stock
exchange.
2. Ensure that you fill the KYC form completely and strike
off the blank fields in the KYC form. 13. In case you have given specific authorization for
maintaining running account, payout of funds or delivery of
3. Ensure that you have read all the mandatory documents securities (as the case may be), may not be made to you
viz. Rights and Obligations, Risk Disclosure Document, within one working day from the receipt of payout from the
Policy and Procedure document of the stock broker. Exchange. Thus, the stock broker shall maintain running
account for you subject to the following conditions:
4. Ensure to read, understand and then sign the voluntary
clauses, if any, agreed between you and the stock broker. a) Such authorization from you shall be dated, signed by
Note that the clauses as agreed between you and the you only and contains the clause that you may revoke the
stock broker cannot be changed without your consent. same at any time.
5. Get a clear idea about all brokerage, commissions, fees b) The actual settlement of funds and securities shall be
and other charges levied by the broker on you for trading done by the stock broker, at least once in a calendar
and the relevant provisions/ guidelines specified by quarter or month, depending on your preference. While
SEBI/Stock exchanges. settling the account, the stock broker shall send to you a
‘statement of accounts’ containing an extract from the
6. Obtain a copy of all the documents executed by you from client ledger for funds and an extract from the register of
the stock broker free of charge. securities displaying all the receipts/deliveries of funds
and securities. The statement shall also explain the
7. In case you wish to execute Power of Attorney (POA) in retention of funds and securities and the details of the
favour of the Stock broker, authorizing it to operate your pledged shares, if any.
bank and demat account, please refer to the guidelines
issued by SEBI/Exchanges in this regard. c) On the date of settlement, the stock broker may retain
the requisite securities/funds towards outstanding
TRANSACTIONS AND SETTLEMENTS obligations and may also retain the funds expected to be
required to meet derivatives margin obligations for next 5
8. The stock broker may issue electronic contract notes trading days, calculated in the manner specified by the
(ECN) if specifically authorized by you in writing. You exchanges. In respect of cash market transactions, the
should provide your email id to the stock broker for the stock broker may retain entire pay-in obligation of funds
same. Don't opt for ECN if you are not familiar with and securities due from clients as on date of settlement
computers. and for next day's business, he may retain funds /
securities / margin to the extent of value of transactions
9. Don’t share your internet trading account's password executed on the day of such settlement in the cash
with anyone. market.
10. Don’t make any payment in cash to the stock broker. d) You need to bring any dispute arising from the
statement of account or settlement so made to the notice
11. Make the payments by account payee cheque in favour of the stock broker in writing preferably within 7 (seven)
of the stock broker. Don’t issue cheques in the name of working days from the date of receipt of funds/securities
subbroker / authorised person. Ensure that you have a or statement, as the case may be. In case of dispute, refer
documentary proof of your payment/deposit of securities the matter in writing to the Investors Grievance Cell of the
with the stock broker, stating date, scrip, quantity, relevant Stock exchanges without delay.
towards which bank/ demat account such money or
securities deposited and from which bank/ demat 14. In case you have not opted for maintaining running
account and pay-out of funds/securities is not received on you may recover such money and/or securities may be
the next working day of the receipt of payout from the governed by the Bye-laws and Regulations of the relevant
exchanges, please refer the matter to the stock broker. In Stock exchange where the trade was executed and the
case there is dispute, ensure that you lodge a complaint in scheme of the Investors' Protection Fund in force from
writing immediately with the Investors Grievance Cell of time to time.
the relevant Stock exchange.
DISPUTES/ COMPLAINTS
15. Please register your mobile number and email id with
the stock broker, to receive trade confirmation alerts/ 18. Please note that the details of the arbitration
details of the transactions through SMS or email, by the proceedings, penal action against the brokers and investor
end of the trading day, from the stock exchanges. complaints against the stock brokers are displayed on the
website of the relevant Stock exchange.
IN CASE OF TERMINATION OF TRADING MEMBERSHIP
19. In case your issue/problem/grievance is not being
16. In case, a stock broker surrenders his membership, is sorted out by concerned stock broker/subbroker/
expelled from membership or declared a defaulter; Stock authorised person then you may take up the matter with
exchanges gives a public notice inviting claims relating to the concerned Stock exchange. If you are not satisfied
only the "transactions executed on the trading system" of with the resolution of your complaint then you can
Stock exchange, from the investors. Ensure that you lodge escalate the matter to SEBI.
a claim with the relevant Stock exchanges within the
stipulated period and with the supporting documents. 20. Note that all the stock broker/sub-brokers/authorized
person have been mandated by SEBI to designate an email
17. Familiarize yourself with the protection accorded to the ID of the grievance redressal division/compliance o cer
money and/or securities you may deposit with your stock exclusively for the purpose of registering complaints.
broker, particularly in the event of a default or the stock
broker's insolvency or bankruptcy and the extent to which
DEMAT ACCOUNT DO’s & DON’Ts
1. Verify your transaction statement carefully for all contact your DP or broker
debits and credits in your account. In case of any
unauthorized debit or credit, inform your DP or CDSL. 7. Keep your DIS book safely and do not sign or issue
blank or incomplete DIS slips.
2. Intimate any change of address or change in bank
account details to your DP immediately. 8. Strike out the empty space, if any, in the DIS, before
submitting to DP.
3. Check the investor service record of the issuer
company with your DP before deciding to send 9. Cancellations or corrections on the DIS should be
certificates for demat. The list of companies whose initialled or signed by all the account holder(s).
demat request are pending is published at
10. For market transactions, submit the DIS ahead of
www.cdslindia.com.
the deadline time. DIS can be issued with a future
4. Before sending securities for demat, record the execution date.
distinctive numbers of the securities sent.
11. The demat account has a nomination facility and it
5. While accepting the Delivery Instruction Slip (DIS) is advisable to appoint a nominee to facilitate your
book from your DP, ensure that your BO ID is pre- heirs in obtaining the securities in your demat
stamped on all the pages along with the serial account, on completion of the necessary procedures
numbers. in case of sole account holders.
6. Always mention the details like ISIN, number of 12. Ensure that, both, your holding and transaction
securities accurately. In case of any queries, please statements are received periodically as instructed to
your DP. You are entitled to receive a transaction 23. Exercise the option to freeze the Demat account if
statement every month if you have any transactions not being used for long duration
and once a quarter if there have been no transactions
in your account. 24. Register for CDSL’s Internet based facility “easi” to
monitor your demat account yourself. Contact your
13. To open and operate your demat account, copy of DP or visit CDSL’s website: www.cdslindia.com for
PAN card of all account holders is to be submitted to details.
the DP along with original PAN card, for verification.
25. In order to receive all the credits coming to your
14. Register for CDSL's SMS Alert facility - SMART and demat account automatically, you can give a one-
obtain alerts for any debits in your demat account. time, standing instruction to your DP.
15. CDSL sends alerts to investors on their registered 26. Before granting Power of Attorney to anyone, to
mobile number through SMS and email for any operate your demat account, carefully examine the
modification done in their master details, debit in scope and implications of powers being granted.
demat account, pledge creation, change in nominee
etc 27. Signatures can be in English or Hindi or any of the
other languages contained in the 8th Schedule of the
16. Pay attention to SMS’s and emails regularly sent by Constitution of India. Thumb impressions &
CDSL. If you receive an SMS for a transaction not signatures other than the above mentioned languages
executed by you, inform your DP/CDSL immediately must be attested by a Magistrate or a Notary Public or
a Special Executive Magistrate / Special Executive
17. Inform your DP of any change in your Personal O cer under his/her o cial seal.
Information (for example address or Bank Account
details, email ID, Mobile number) linked to your demat 28. Signatures should be preferably in black ink.
account in the prescribed format and obtain
confirmation of updation in system. 29. Details of the Names, Address, Telephone
Number(s), etc., of the Magistrate / Notary Public /
18. PoA is not mandatory for opening a demat Special Executive Magistrate / Special Executive
account. O cer are to be provided in case of attestation done
by them.
19. Protect your login details and do not share login
credentials with anyone. Password should be unique. 30. In case of additional signatures (for accounts
Keep strong and complex passwords and change the other than individuals), separate annexures should be
password at regular intervals attached to the account opening form.
20. Do not share One Time Password (OTP) received 31. In case of applications containing a Power of
from your DP/ CDSL. These are meant to be used by Attorney, the relevant Power of Attorney or the self-
you only certified copy thereof, Name of the POA, Signature of
the POA, must be lodged along with the application.
21. Do not share login credentials of e-facilities
provided by CDSL such as e-DIS, easiest etc. with 32. All correspondence / queries shall be addressed
anyone else to the Sole / First Applicant only.
22. Do not download any unknown application on your 33. Strike off whichever is not applicable.
phone / device. The application may access your
confidential data secretly. 34. Ensure that all demat account holder(s) sign on
the DIS.
Don’ts 37. Avoid over-writing, cancellations, misspellings,
changing of the name and quantity of securities.
35. Do not leave your instruction slip book with
anyone else. 38. We request you to meticulously follow the above
instructions, to avoid any problem in operation of
36. Do not sign blank DIS as it is equivalent to a your demat account.
bearer cheque.
ANNEXURE 4 - GUIDANCE NOTE - DO’S AND DON’TS FOR THE CLIENTS
Do’s towards margins.
1. Trade only through Registered Members of the 10. Go through the Rules, Bye-laws, Regulations, Circulars,
Exchange. Check from the Exchange website at the Directives, Notifications of the Exchange as well as of the
following link Regulators, Government and other authorities to know
http://www.mcxindia.com/SitePages/MembersDetails.as your rights and duties vis-à-vis those of the Member.
p x a n d h t t p : / / w w w. n c d e x . c o m / M e m b e r s h i p
/ MemDirectory.aspx to see whether the Member is 11. Ask all relevant questions and clear your doubts with
registered with the Exchange. your Member before transacting.
2. Insist on filling up a standard ‘Know Your Client (KYC)’ 12. Insist on receiving the bills for every settlement.
form before you commence trading.
13.Insist on Monthly statements of your ledger account and
3. Insist on getting a Unique Client Code (UCC) and ensure report any discrepancies in the statement to your Member
all your trades are done under the said UCC. within 7 working days. In case of unsatisfactory response
report the discrepancy to the Exchange within 15 working
4. Insist on reading and signing a standard ‘Risk Disclosure days from the date of cause of action.
Agreement’.
14. Scrutinize minutely both the transaction & holding
5. Obtain a copy of your KYC and / or other documents statements that you receive from your Depository
executed by you with the Member, from the Member. Participant.
6. Cross check the genuineness of trades carried out at the 15. Keep Delivery Instruction Slips (DIS) book issued by DPs
Exchange through the trade verification facility available in safe possession.
on the Exchange website http://www.mcxindia.com/
SitePages/TradeVerification.aspx and http:// 16. Ensure that the DIS numbers are preprinted and your
www.ncdex.com/MarketData/VerifyTrade.aspx. The account number (UCC) is mentioned in the DIS book.
trades can be verified online where trade information is
available up to 5 working days from the trade date. 17. Freeze your Demat account in case of your absence for
longer duration or in case of not using the account
7. Insist on a duly signed Contract Note in specified format frequently.
for every executed trade within 24 hours of trade,
highlighting the details of the trade along with your UCC. 18. Pay required margins in time and only by Cheque and
ask for receipt thereof from the Member.
8. Ensure that the Contract Note contains all the relevant
information such as Member Registration Number, Order 19. Deliver the commodities in case of sale or pay the
No., Order Date, Order time, Trade No., Trade rate, money in case of purchase within the time prescribed.
Quantity, Arbitration Clause, etc.
9. Obtain receipt for collaterals deposited with the Member 20. Understand & comply with accounting standards for
derivatives.
becomes insolvent or bankrupt.
21. Ensure to read, understand and then sign the voluntary 26. Please ensure that you have a documentary proof of
clauses, if any, agreed between you and the Member. Note having made the deposit of such money or property with
that the clauses as agreed between you and the Member the member, stating towards which account such money
cannot be changed without your consent. or property deposited.
22. Get a clear idea about all brokerage, commissions, fees 27. In case your problem / grievance / issue is not being
and other charges levied by the Member on you for trading sorted out by concerned Member / Authorised Person then
and the relevant provisions / guidelines specified by SEBI / you may take up the matter with the concerned
Commodity exchanges. Commodity Exchange. If you are not satisfied with the
resolution of your complaint then you can escalate the
23. Make the payments by account payee cheque in favour matter to SEBI.
of the Member. Ensure that you have a documentary proof
of your payment/deposit of commodities with the Member, Don’ts
stating date, commodity, quantity, towards which bank /
demat account such money or commodities (in the form of 1. Do not deal with any unregistered intermediaries.
warehouse receipts) deposited and from which bank /
demat account. 2. Do not undertake off-market transactions as such
transactions are illegal and fall outside the jurisdiction of
24. The payout of funds or delivery of commodities (as the the Exchange.
case may be) shall not be made to you within one working
day from the receipt of payout from the Exchange, in case 3. Do not enter into assured returns arrangement with any
you have given specific authorization for maintaining Member.
running account to the member. Thus, in this regard, the
running account authorization provided by you to the 4. Do not get carried away by luring advertisements,
Member shall be subject to the following conditions: rumours, hot tips, explicit / implicit promise of returns,
etc.
a) Such authorization from you shall be dated, signed by
you only and contains the clause that you may revoke same 5. Do not make payments in cash / take any cash towards
at any time. margins and settlement to / from the Member.
b) You need to bring any dispute arising from the 6. Do not start trading before reading and understanding
statement of account to the notice of the Member in the Risk Disclosure Agreement.
writing preferably within 7 (seven) working days from the
date of receipt of funds/commodities or statement, as the 7. Do not neglect to set out in writing, orders for higher
case may be. In case of dispute, refer the matter in writing value given over phone.
to the Investors Grievance Cell of the relevant Commodity
exchanges without delay. 8. Do not accept unsigned / duplicate contract note /
confirmation memo.
c) In case you have not opted for maintaining running
account and pay-out is not received on the next working 9. Do not accept contract note / confirmation memo
day of the receipt of payout from the exchanges, please signed by any unauthorized person.
refer the matter to the Member. In case there is dispute,
ensure that you lodge a complaint in writing immediately 10. Don’t share your internet trading account's password
with the Investors Grievance Cell of the relevant with anyone.
Commodity exchange.
11. Do not delay payment/deliveries of commodities to
d) Please register your mobile number and email id with the Member.
Member, to receive trade confirmation alerts/ details of
the transactions through SMS or email, by the end of the 12. Do not forget to take note of risks involved in the
trading day, from the commodity exchanges. investments.
25. You should familiarize yourself with the protection 13. Do not sign blank Delivery Instruction Slips (DIS) while
accorded to the money or other property you may deposit furnishing commodities, deposits and/or keep them with
with your member, particularly in the event of a default in Depository Participants (DP) or member to save time.
the commodity derivatives market or the member
14. Do not pay brokerage in excess of that rates prescribed 15. Don’t issue cheques in the name of Authorized Person.
by the Exchange.
RIGHTS AND OBLIGATIONS OF BENEFICIAL OWNER AND DEPOSITORY PARTICIPANT AS

PRESCRIBED BY SEBI AND DEPOSITORIES
General Clause days to the Beneficial Owner regarding the same.
1. The Beneficial Owner and the Depository participant (DP) Dematerialization

shall be bound by the provisions of the Depositories Act,
1996, SEBI (Depositories and Participants) Regulations, 1996, 8. The Beneficial Owner shall have the right to get the
Rules and Regulations of Securities and Exchange Board of securities, which have been admitted on the Depositories,
India (SEBI), Circulars/Notifications/Guidelines issued there dematerialized in the form and manner laid down under the
under, Bye Laws and Business Rules/Operating Instructions ByeLaws, Business Rules and Operating Instructions of the
issued by the Depositories and relevant notifications of depositories.
Government Authorities as may be in force from time to time.
Separate Accounts
2. The DP shall open/activate demat account of a beneficial
owner in the depository system only after receipt of 9. The DP shall open separate accounts in the name of each
complete Account opening form, KYC and supporting of the beneficial owners and securities of each beneficial
documents as specified by SEBI from time owner shall be segregated and shall not be mixed up with the
to time. securities of other beneficial owners and/or DP's own
securities held in dematerialized form.
Beneficial Owner Information
10. The DP shall not facilitate the Beneficial Owner to create
3. The DP shall maintain all the details of the beneficial or permit any pledge and / or hypothecation or any other
owner(s) as mentioned in the account opening form, interest or encumbrance over all or any of such securities
supporting documents submitted by them and/or any other submitted for dematerialization and/or held in demat
information pertaining to the beneficial owner confidentially account except in the form and manner prescribed in the
and shall not disclose the same to any person except as Depositories Act, 1996, SEBI (Depositories and Participants)
required by any statutory, legal or regulatory authority in this Regulations, 1996 and Bye-Laws/Operating
regard. Instructions/Business Rules of the Depositories.
4. The Beneficial Owner shall immediately notify the DP in Transfer of Securities

writing, if there is any change in details provided in the
account opening form as submitted to the DP at the time of 11. The DP shall effect transfer to and from the demat
opening the demat account or furnished to the DP from time accounts of the Beneficial Owner only on the basis of an
to time. order, instruction, direction or mandate duly authorized by
the Beneficial Owner and the DP shall maintain the original
Fees / Charges / Tariff documents and the audit trail of such authorizations.
5. The Beneficial Owner shall pay such charges to the DP for 12. The Beneficial Owner reserves the right to give standing
the purpose of holding and transfer of securities in instructions with regard to the crediting of securities in his
dematerialized form and for availing depository services as demat account and the DP shall act according to such
may be agreed to from time to time between the DP and the instructions.
Beneficial Owner as set out in the Tariff Sheet provided by
the DP. It may be informed to the Beneficial Owner that “no 13. "The stock broker / stock broker and depository
charges are payable for opening of demat accounts”. participant shall not directly / indirectly compel the clients to
execute Power of Attorney (PoA) or Demat Debit and Pledge
6. In case of Basic Services Demat Accounts, the DP shall Instruction (DDPI) or deny services to the client if the client
adhere to the charge structure as laid down under the refuses to execute PoA or DDPI.”
relevant SEBI and/or Depository circulars / directions /
notifications issued from time to time. Statement of account
7. The DP shall not increase any charges/tariff agreed upon 14. The DP shall provide statements of accounts to the
unless it has given a notice in writing of not less than thirty beneficial owner in such form and manner and at such time
as agreed with the Beneficial Owner and as specified by payment of any of the amounts as provided in Clause 5&6
SEBI/ depository in this regard. specified above, the DP after giving two days notice to the
Beneficial Owner shall have the right to stop processing of
15. However, if there is no transaction in the demat account, instructions of the Beneficial Owner till such time he makes
or if the balance has become Nil during the year, the DP shall the payment along with interest, if any.
send one physical statement of holding annually to such Bos
and shall resume sending the transaction statement as and Liability of the Depository
when there is a transaction in the account.
22. As per Section 16 of Depositories Act, 1996,
16. The DP may provide the services of issuing the statement
of demat accounts in an electronic mode if the Beneficial 1. Without prejudice to the provisions of any other law for the
Owner so desires. The DP will furnish to the Beneficial Owner time being in force, any loss caused to the beneficial owner
the statement of demat accounts under its digital signature, due to the negligence of the depository or the participant,
as governed under the Information Technology Act, 2000. the depository shall indemnify such beneficial owner.
However if the DP does not have the facility of providing the
statement of demat account in the electronic mode, then the 23. Where the loss due to the negligence of the participant
Participant shall be obliged to forward the statement of under Clause (1) above, is indemnified by the depository, the
demat accounts in physical form. depository shall have the right to recover the same from such
participant.
17. In case of Basic Services Demat Accounts, the DP shall
send the transaction statements as mandated by SEBI Freezing/ Defreezing of accounts
and/or Depository from time to time.
24. The Beneficial Owner may exercise the right to
Manner of Closure of Demat account freeze/defreeze his/her demat account maintained with the
DP in accordance with the procedure and subject to the
18. The DP shall have the right to close the demat account of restrictions laid down under the Bye Laws and Business
the Beneficial Owner, for any reasons whatsoever, provided Rules/Operating Instructions.
the DP has given a notice in writing of not less than thirty
days to the Beneficial Owner as well as to the Depository. 25. The DP or the Depository shall have the right to
Similarly, the Beneficial Owner shall have the right to close freeze/defreeze the accounts of the Beneficial Owners on
his/her demat account held with the DP provided no charges receipt of instructions received from any regulator or court
are payable by him/her to the DP. In such an event, the or any statutory authority.
Beneficial Owner shall specify whether the balances in their
demat account should be transferred to another demat Redressal of Investor grievance
account of the Beneficial Owner held with another DP or to
rematerialize the security 26. The DP shall redress all grievances of the Beneficial
balances held. Owner against the DP within a period of thirty days from the
date of receipt of the complaint.
19. Based on the instructions of the Beneficial Owner, the DP
shall initiate the procedure for transferring such security Authorized representative
balances or rematerialize such security balances within a
period of thirty days as per procedure specified from time to 27. If the Beneficial Owner is a body corporate or a legal
time by the depository. Provided further, closure of demat entity, it shall, along with the account opening form, furnish
account shall not affect the rights, liabilities and obligations to the DP, a list of o cials authorized by it, who shall
of either the Beneficial Owner or the DP and shall continue to represent and interact on its behalf with the Participant. Any
bind the parties to their satisfactory completion. change in such list including additions, deletions or
alterations thereto shall be forthwith communicated to the
Default in payment of charges Participant.
20. In event of Beneficial Owner committing a default in the Law and Jurisdiction
payment of any amount provided in Clause 5 & 6 within a
period of thirty days from the date of demand, without 28. In addition to the specific rights set out in this
prejudice to the right of the DP to close the demat account of document, the DP and the Beneficial owner shall be entitled
the Beneficial Owner, the DP may charge interest at a rate as to exercise any other rights which the DP or the Beneficial
specified by the Depository from time to time for the period Owner may have under the Rules, Bye Laws and Regulations
of such default. of the respective Depository in which the demat account is
opened and circulars/notices issued there under or Rules and
21. In case the Beneficial Owner has failed to make the Regulations of SEBI.
29. The provisions of this document shall always be subject thereto in the Rules, Bye-laws and Regulations and
to Government notification, any rules, regulations, guidelines circulars/notices issued there under by the depository and /
and circulars/ notices issued by SEBI and Rules, Regulations or SEBI.
and Bye-laws of the relevant Depository, where the
Beneficial Owner maintains his/ her account, that may be in 32. Any changes in the rights and obligations which are
force from time to time. specified by SEBI / Depositories shall also be brought to the
notice of the clients at once.
30. The Beneficial Owner and the DP shall abide by the
arbitration and conciliation procedure prescribed under the 33. If the rights and obligations of the parties hereto are
Bye-laws of the depository and that such procedure shall be altered by virtue of change in Rules and regulations of SEBI or
applicable to any disputes between the DP and the Beneficial Bye-laws, Rules and Regulations of the relevant Depository,
Owner. where the Beneficial Owner maintains his/her account, such
changes shall be deemed to have been incorporated herein in
31. Words and expressions which are used in this document modification of the rights and obligations of the parties
but which are not defined herein shall unless the context mentioned in this document.
otherwise requires, have the same meanings as assigned
DETAILS OF TERMS & CONDITIONS FOR THE INVESTOR / CLIENT FOR USING
MUTUAL FUND TRANSACTION FACILITY
1. Pre-requisites for becoming Client/Investor for Mutual time to time.
Fund Transaction Facilities: 2.2. The client shall notify Angel in writing if there is any
change in the information in the 'client registration form'
1.1. The client who is desirous of investing in units of provided by the client to Angel at the time of registering as
mutual fund schemes through the Mutual Fund a client for participating in the Mutual Fund Transaction
Transaction Facilities available at the Exchanges platform. Facilities or at any time thereafter.
1.2. The Client intends to execute his instruction for the 2.3. The client shall submit to Angel a completed
subscription/redemption of units of Mutual Fund Schemes application form in the manner prescribed format for the
through the broker who is a Mutual fund Intermediary (MFI) purpose of placing a subscription order with Angel.
/ Participant (hereinafter referred as Angel) of the Mutual
Fund Transaction Facilities. 2.4. The client has read and understood the risks involved
in investing in Mutual Fund Schemes.
1.3. The client has satisfied itself of the capacity of Angel
to deal in Mutual Fund units and wishes to execute its 2.5. The client shall be wholly responsible for all his
instruction through Angel and the client shall from time to investment decisions and instruction.
time continue to satisfy itself of such capability of Angel
before executing transacting through Angel. 2.6. The client shall ensure continuous compliance with
the requirements of the Exchanges, SEBI and AMFI.
1.4.The Client has approached to Angel with the
application for availing the Mutual Fund Transaction 2.7. The Client shall pay to Angel fees and statutory levies
Facilities. as are prevailing from time to time and as they apply to the
Client's account, transactions and to the services that
1.5. The client has submitted relevant KYC (Know Your Angel renders to the Client.
Client) details to the Angel.
2.8. The client will furnish information to Angel in writing, if
2. Terms and Conditions any winding up petition or insolvency petition has been
filed or any winding up or insolvency order or decree or
2.1.The client shall be bound by circulars issued by the award is passed against him or if any litigation which may
Exchanges, Rules, Regulations and Notices/circulars have material bearing on his capacity has been filed
issued there under by SEBI and relevant notifications of against him.
Government authorities as may be in force from
2.9. In the event of non-performance of the traded 4. Internet based trading facility:
obligation by Angel, the client is not entitled to claim any
compensation either from the Investor Protection Fund or 4.1.Client is fully aware about the features, risks,
from any fund of Exchanges or its Clearing Corporation. responsibilities, obligations and liabilities associated with
internet based trading facility and same has been brought
2.10. In case of any dispute between the Angel and the to client notice by Angel for Mutual Fund
investors arising out of Mutual Fund Transaction Facilities Transaction Facilities.
Exchanges and/or Clearing Corporation agrees to extend
the necessary support for the speedy redressal of the 4.2. Client shall be responsible for keeping the Username
disputes. and Password confidential and secure and shall be solely
responsible for all orders entered and transactions done by
3. Additional Terms and conditions: any person whosoever through the internet based trading
facility offered by Angel and undertakes to ensure that the
3.1. Mutual fund Transaction Facilities provided by Angel password will not revealed to any third party including
shall be available for the units of the eligible schemes employees and dealers of the Angel.
which are in dematerialized form. The said facility shall not
be provided for the units of the schemes which are not 4.3. Client shall immediately notify Angel in writing if client
available in ematerialized form. forgets password, discovers security flaw in internet
based trading facility, discovers/suspects discrepancies/
3.2. Fees: Angel reserves the right to charge such fees unauthorized access through client username / password /
from time to time as it deems fit for providing the services account with full details of such unauthorized use, the
to the Client and the Client agrees and undertakes to pay date, the manner and the transactions effected pursuant
fees / brokerage and statutory levies /charges as may be to such unauthorized use, etc.
levied by Angel from time to time.
4.4. Client is fully aware of and understands the risks
3.3. The Client agrees and understands that Angel is only a associated with availing of a service for routing orders
facilitator for the client for applying in the Mutual Fund over the internet based trading facility and shall be fully
units. Allotment of units shall be at the sole discretion of liable and responsible for any and all acts done in client’s
the respective Asset Management Company (“AMC”) and Username/password in any manner whatsoever.
the Angel shall not be held liable or responsible for any act/
deed / non-action of the AMC. 4.5. Client is fully aware that trading over the internet
based trading facility involves many uncertain factors and
3.4. The Client agrees and undertakes to provide funds to complex hardware, software, systems, communication
Angel equivalent to the subscription amount and lines, peripherals, etc. are susceptible to interruptions and
applicable brokerage/ fees / charges before applying for dislocations. The Angel and the Exchange do not make any
mutual fund units through the Angel. The client further representation or warranty that internet based trading
agrees and authorizes the Angel to utilize the surplus facility will be available to client at all times without
funds in the client's Broking account held with the Angel in any interruption.
its capacity as a Stock Broker and transfer funds to the
extent of subscription amount and / or applicable 4.6. Client shall not have any claim against the Exchange or
brokerage, fees and charges (in case of both subscription the Angel on account of any suspension, interruption,
and redemption) to meet the trade related debit in the non-availability or malfunctioning of internet based
clients Mutual fund transaction account. trading facility offered by Angel or Service or the
Exchange’s service or systems or non-execution of client’s
3.5. The Client and Angel agree to refer any claims and / or orders due to any link/system failure at client/ or Angel or
disputes to the Arbitration under the Indian Arbitration and Exchanges end for any reason beyond the control of
Conciliation Act, 1996. Angel / Exchanges.
3.6. The Client have read and understood the terms and
conditions mentioned above and agree to abide by them
and any amendments thereto made by Angel from time to
time which will be intimated in writing.
IMPORTANT NOTE REGARDING FATCA-CRS DECLARATION / SELF CERTIFICATION FOR INDIVIDUAL
What is FATCA / CRS? resident of the United States. Persons who would qualify
as U.S. persons could be born in United States, born
The U.S. government introduced the Foreign Account Tax outside the United States of a US parent, Naturalized
Compliance Act, 2010 (FATCA) for obtaining information on citizens, Green Card Holders, tax residents.
accounts held by U.S. taxpayers in other countries.
Further, Organization for Economic Co-operation & Who is Reportable Person (Non US) under Common
Development (OECD) and G20 countries agreed for Reportable Standards (CRS)?
automatic exchange on information through Common
Reporting Standards (CRS). The Government of India has Under Common Reportable Standards (CRS), reportable
signed an Inter- Government Agreement (IGA) with US and person means Tax residents of a reportable foreign
has also joined the Multilateral Competent Authority jurisdiction other than U.S. (Please note the above
agreement (MCAA) for automatic sharing of information information is provided only for quick reference to
with member countries of OECD and G20. By virtue of India customers. You are requested to consult a legal/ tax
signing an IGA with US and joining MCAA, Indian financial advisor if in doubt.)
institutions will have to provide the required financial
information to Indian tax authorities which in turn would Documents to be collected if Customer’s Country of birth is
forward reportable information to US IRS and member U.S. but declare that he/ she are not a U.S. person:
countries of OECD and G20 countries. In order to
implement FATCA and CRS norms in India, Angel One 1. Certificate of relinquishment of citizenship (Loss of
Limited is required to implement procedures to identify nationality certificate); OR
U.S. account holders or other jurisdictions reportable
accounts, perform due diligence and obtain documentary 2. Self-certification for stating reasons for not having such
evidence wherever required and report details of such a certificate despite relinquishment U.S. citizenship; OR
accounts to relevant tax authority.
3. Self-certification for stating reasons for not obtaining
US Person means: U.S. citizenship at birth.
In case of individuals, U.S. person means a citizen or
DECLARATION FOR AVAILING OF BASIC SERVICES DEMAT ACCOUNT (BSDA) FACILITY (For Individual only)
To, Date D D M M Y Y Y Y
Angel One Ltd
601, 6th Floor, Ackruti Star, Central Road,
MIDC, Andheri East, Mumbai - 400093.
Dear Sir / Madam,
I / We wish to avail the BSDA facility for the new account for which we have submitted my / our account opening form
I / We wish to avail the BSDA facility for my / our below mentioned demat account number
DP ID Client ID
Holders Details
Sole / First Holder’s Name PAN
Second Holder’s Name PAN
Third Holder’s Name PAN
I/We have read and understood the regulatory (SEBI) guidelines for opening a Basic Services Demat Account and
undertake to comply with the aforesaid guidelines from time to time. I/we also undertake to comply with the guidelines
issued by any such authority for BSDA facility from time to time. I/We also agree that in case our demat account
opened under BSDA facility does not meet the eligibility for BSDA facility as per guideline issued by SEBI or any such
authority at any point of time, my / our BSDA account will be converted to regular demat account without further
reference to me/us and will be levied charges as applicable to regular accounts as informed by the DP.
I, the first / Sole holder also hereby declare that I do not have / propose to have any other demat account across
depositories as a first / sole holder.
FH SH TH
(First/Sole Holder Signature) (Second Holder Signature) (Third Holder Signature)

CHARGES FOR BASIC SERVICES DEMAT ACCOUNT (BSDA)

Sr Services Schemes
No.
Holding value less than Rs.50,000/- Holding Value 50,001 to 2,00,000/-
1. Annual Maintenance Charges NIL Rs. 100/- + Service Tax
2. Franking charges NA
Debit transaction/Pledge creation & Pledge

closure/ Debit transaction of client shares
3. Rs. 20 + Service Tax per ISIN
from Angel beneficiary and Angel collateral
account.
Rs. 20 + Service Tax per certificate and Rs.30/- per DRF for
4. Dematerialization Charges Postage Charges Plus Rs.30/- per rejection
5. Rematerialization Charges Actual CDSL Charges + Rs. 30/- per RRF request for postage charges
6. Additional DIS requisition Rs. 25/- per booklet
7. Additional Statement Rs. 25/- per request
Notes:
1. Stamp duty on the documents to be executed shall be payable of the rates applicable from time to time.
2. For availing ‘Easiest’ facility of CDSL, The charges as levied by CDSL would be collected from clients at actuals.
3. Services tax, Education cess and other statutory levies (if any) would be charged extra wherever applicable as per
the prevailing rates.
4. If there are no transactions in any quarter, no transaction statement will be sent for that quarter.
5. In case of conversion of BSDA Account into regular demat account by virtue of exceeding of value of holding held in
BSDA account beyond the prescribed limit of Rs. 2 lacs, the charges as applicable to normal demat account will be
applicable from that date onwards.
FH SH TH
(First/Sole Holder Signature) (Second Holder Signature) (Third Holder Signature)

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Pdf O H Classification: Internal/

Ver: 3.6 | July 2024

Accepted the application from Mr./Ms. _______________________________________________ on dated ____________________

Margin / Account opening amount collected: ______________________________________________________________________

Your Client Id will be intimated to you shortly on acceptance.

Marketing Executive Name: _____________________________________________________ Employee Code: _______________

AP Name: ____________________________________________________________ AP TAG : ________________

For any queries, contact at 18001020 or Email us at support@angelone.in

Initial Margin Nil Rs. 10000 Rs. 25000 Rs. 50000

Online Brokerage per executed order

Value Added Services

- Premium Advisory - - Free for 1 yr Free for 2 yr

- Dedicated Relationship Manager - - - Yes

- Online Wealth Builder Training Program (Once a Month) - - - Free

- Financial Planning - - Free Free

- ARQ - Robo based Advisory Free Free Free Free

- Technical & Derivatives trading ideas Free Free Free Free

- Franking, KRA, CKYC, eSignature Charges , Free

- Transaction charges for Sell (Debit ) & Rs. 20

-Auto square up charges Rs. 20

- Pledge Creation/ Closure / Invocation Rs. 25

- Demat / Remat (Per Certiﬁcate )

-Cheque Bounce Charges Rs. 350

Initial Margin Nil Rs. 10000 Rs. 25000 Rs. 50000

Online Brokerage per executed order

-Equity Delivery Free Free Free Free

-Intra-day, Futures, Options, Commodity, Currency Rs. 20 Rs. 20 Rs. 20 Rs. 20

Value Added Services

-Premium Advisory - - Free for 1 yr Free for 2 yr

-Dedicated Relationship Manager - - - Yes

-Online Wealth Builder Training Program (Once a Month) - - - Free

-Financial Planning - - Free Free

-ARQ - Robo based Advisory Free Free Free Free

-Technical & Derivatives trading ideas Free Free Free Free

-Franking, KRA, CKYC, eSignature Charges ,

-Transaction charges for Sell (Debit ) & Rs. 20

-Auto square off charges Rs. 20

-Pledge Creation/ Closure / Invocation Rs. 20

-Demat / Remat (Per Certiﬁcate )

-Cheque Bounce Charges Rs. 350

3. SCOPE AND APPLICABILITY

5. PROCEDURE TO FREEZE ONLINE TRADING ACCOUNT

Using the App:

Calling a Dedicated Support Line:

6. PROCEDURE TO UNFREEZE ONLINE TRADING ACCOUNT

7. IMPORTANT POINTS TO NOTE:

• SEBI/HO/MIRSD/POD-1/P/CIR/2024/4 dated January 12, 2024

CLIENT INFORMATION TRANSACTIONS AND SETTLEMENTS

1. The client shall invest/trade in those commodities / CLIENT INFORMATION

*Commodity derivative contract d. A term is transparent if it :

RISK DISCLOSURE DOCUMENT FOR CAPITAL MARKET AND DERIVATIVES SEGMENTS

DEMAT ACCOUNT DO’s & DON’Ts

ANNEXURE 4 - GUIDANCE NOTE - DO’S AND DON’TS FOR THE CLIENTS

Do’s towards margins.

RIGHTS AND OBLIGATIONS OF BENEFICIAL OWNER AND DEPOSITORY PARTICIPANT AS

General Clause days to the Beneﬁcial Owner regarding the same.

1. The Beneﬁcial Owner and the Depository participant (DP) Dematerialization

4. The Beneﬁcial Owner shall immediately notify the DP in Transfer of Securities

Dear Sir / Madam,

Accepted the application from Mr./Ms. ___________________________ on dated

Marketing Executive Name: _______________________________________ Employee Code: _

AP Name: ____________________________________________ AP TAG :