Axis Apr24
Axis Apr24
Axis Apr24
Dear Sir(s),
REF.: DISCLOSURE UNDER REGULATION 30 OF THE SEBI (LISTING OBLIGATIONS AND DISCLOSURE
REQUIREMENTS) REGULATIONS, 2015 (“SEBI LISTING REGULATIONS”)
SUB.: PRESS RELEASE AND INVESTOR PRESENTATION ON THE FINANCIAL RESULTS OF AXIS BANK
LIMITED (“BANK’) FOR THE QUARTER AND YEAR ENDED MARCH 31, 2024
In continuation to our letter no AXIS/CO/CS/42/2023-24 dated April 19, 2024, and pursuant to
Regulation 30 of the SEBI Listing Regulations, please find enclosed herewith a copy of the Press
Release and Investor Presentation on the Audited Standalone and Consolidated Financial
Results of the Bank for the quarter and year ended March 31, 2024.
Thanking You.
Yours faithfully,
Sandeep Poddar
Company Secretary
PRESS RELEASE
AXIS BANK ANNOUNCES FINANCIAL RESULTS
FOR THE QUARTER AND YEAR ENDED 31st MARCH 2024
FY24 PAT at `24,861 crores up 160% YOY, NIM at 4.07% up 5 bps YOY, Consolidated ROA at 1.84%, up 99
bps YOY; Consolidated ROE at 19.29% up 1,003 bps YOY; aided by balanced deposit and loan growth of
13% and 14%, respectively
o Q4FY24 Net Interest Income grew 11% YOY and 4% QOQ, Q4FY24 NIM1 at 4.06% up 5 bps QOQ
o Q4FY24 fee income grew 23% YOY | 9% QOQ, Retail fee grew 33% YOY | 12% QOQ, granular fees at 93% of total fees
o Q4FY24 Operating profit grew 15% YOY & QOQ, PAT at `7,130 crores up 17% QOQ
o Q4FY24 Consolidated ROA | ROE on annualized basis at 2.07% | 20.87%, up 23 bps | 226 bps QOQ
o Bank’s total business grew 13% | 5% of which advances grew 14% | 4% and MEB2 deposits grew 13% | 6% on YOY | QOQ basis
o MEB retail term deposits grew 17% YOY & 5% QOQ, CASA grew 8% QOQ with CASA ratio at 43%
o Retail loans up 20% | 7%, SME up 17% | 5% on YOY | QOQ basis, Corporate loans (gross of IBPC3 sold) up 7% YOY
o Overall CAR stood at 16.63% with CET 1 ratio of 13.74%, organic net accretion4 to CET-1 of 44 bps in FY24
o GNPA% at 1.43% declined by 59 bps YOY and 15 bps QOQ, NNPA% at 0.31% declined by 8 bps YOY and 5 bps QOQ
o 1.24 million credit cards issued in Q4, CIF market share3 of 14%, card spends up 50% YOY
o Largest player in Merchant Acquiring with market share of 19.8%, incremental share of 28% in last one year5
The Board of Directors of Axis Bank Limited approved the financial results for the quarter and year ended 31st March 2024 at its
meeting held in Mumbai on Wednesday, 24th April 2024.
This financial year, Axis Bank carved out a path of strong growth, innovation and ‘many-firsts’. The Bank introduced 'open by Axis
Bank', its digital banking proposition, offering ~250 features through a modern, user-friendly interface. In a first, the 'One-View'
feature on the Bank’s mobile app allows customers to manage their finances seamlessly across various banks.
As a pioneer in embracing numerous innovative technological advancements, Axis was the first Bank to go live with UPI
interoperability on its CBDC App. It became the first bank to introduce digital US dollar fixed deposit (FD) for NRI customers at the
IFSC Banking Unit in GIFT City, Gujarat. The Bank also launched a first-of-its-kind comprehensive digital proposition "NEO for
Business" to cater to the new-age banking needs of MSMEs. In partnership with the RBI Innovation Hub, the Bank now provides
access to super-fast digital KCC and MSME loans. Axis Bank has taken significant strides in the adoption of Gen AI by rolling out
Microsoft Copilot across select user base, and also a GenAI-based chatbot for ~60,000 users across branches, for enhanced
customer service efficiency and personalized banking experiences.
Axis Bank inaugurated its milestone 5,000th branch at Ahmedabad. The Bank opened a new regional office in Ranchi as a central
hub to oversee banking operations for over 550 branches spread across Jharkhand, Bihar, Odisha, and Chhattisgarh. In
Karnataka, it boosted its presence with 21 new branches. A record 100+ new branches were inaugurated in Uttar Pradesh,
including an all-women managed branch in Moradabad. The Bank has been steadily gaining market share in the rural and semi
urban markets through its 2,482 Bharat Bank branches, complemented by a 64,600+ strong CSC VLE network.
Amitabh Chaudhry, MD&CEO, Axis Bank said, “In FY24, Axis Bank charted a course of steady progress. While we relentlessly
focused on our key priority areas - Bharat Banking, Digital and Sparsh (our customer obsession program), I believe we were also
nimble in picking up some enticing new opportunities that came our way. Our Citi integration is on track, and we are inching
towards the final milestone LD2 in the next six months. In keeping with our credo "Dil Se Open" and with DE&I as one of our core
pillars, we have made progress in cultivating a diverse and inclusive workforce in a nurturing ecosystem.”
1
1
Net Interest Margin, 2 Monthly End balances; 3 Inter Bank Participation Certificates, 4organic net accretion to CET-1 is computed and capital accreted through profits
less capital consumed for operations, excludes impact of regulatory risk weight changes; 5 Based on RBI reported data as of Mar’24
Performance at a Glance
• Strong operating performance
o Q4FY24 Operating revenue up 20% YOY | 10% QOQ
o Q4FY24 Consolidated ROE | ROA at 20.87% | 2.07%, subsidiaries contributed 52 bps | 7 bps respectively
o FY24 Net Interest Income grew 16% YOY; FY24 fee income grew 28% YOY, operating profit grew 16% YOY
• Healthy loan growth delivered across all business segments
o Advances (gross of IBPC sold) up 15% | 4%, Rural loans grew 30% | 15% on YOY | QOQ basis
o Small Business Banking loans grew 33% YOY & 7% QOQ, Mid-Corporate (MC) book grew 22% YOY
o SBB + SME + MC mix at ₹2,08,338 crores | 22% of loans, up ~628 bps in last 3 years
• Retail term deposits gaining traction, CASA ratio among the best in the industry
o On QAB1 basis, RTD grew 16% YOY & 3% QOQ, total deposits grew by 16% YOY & 5% QOQ
o Average LCR2 outflow rates improved ~ 500 bps over last 2 years
• Well capitalized with self-sustaining capital structure; adequate liquidity buffers
o Overall capital adequacy ratio (CAR) stood at 16.63% with CET 1 ratio of 13.74%
o Net organic accretion to CET-1 of 44 bps in FY24, 3 bps in Q4FY24
o `5,012 crores of COVID provisions reclassified to other provisions, not considered for CAR calculation,
provides additional cushion of ~41 bps over the reported CAR
o Excess SLR of `85,056 crores, Average LCR2 during Q4FY24 was ~120%
• Continue to maintain strong position in Payments and Digital Banking
o Axis Mobile & Axis Pay have ~11 mn non-Axis Bank customers
o 100+ digital partnerships across platforms and ecosystems; ~20 mn customers on WhatsApp banking
o Axis Mobile remains the world’s3 highest rated MB app on Google Play store with rating of 4.8; On the iOS
app store our ratings increased from 4.7 to 4.8 during the quarter; ~14 mn MAU4
o Credit card CIF market share at 14%, Retail Card spends grew 51% YOY
• Declining slippages, gross NPA and credit cost
o PCR healthy at 79%; On an aggregated basis5, Coverage ratio at 159%
o Gross slippage ratio6 at 1.48% declined 28 bps YOY & 14 bps QOQ, Net slippage ratio6 at 0.57%
o Q4FY24 net credit cost6 at 0.32%, FY24 net credit cost at 0.37% declined 3 bps YOY
• Key domestic subsidiaries7 continue to deliver steady performance
o FY24 profit at `1,591 crores up 22% YOY, with a return on investment of 54% in domestic subsidiaries
o Axis Finance FY24 PAT grew 28% YOY to `610 crores; asset quality metrics improve, ROE at 16.77%
o Axis AMC FY24 PAT stood at `414 crores, Axis Securities FY24 PAT grew 48% YOY to `301 crores
o Axis Capital FY24 PAT stood at `150 crores and executed 90 investment banking deals in FY24
1
QAB – Quarterly Average Balance, 2 Liquidity Coverage Ratio 3 across 64 global banks, 82 fintechs and 9 neo banks with 2.6 mn+ reviews
4
Monthly active users, engaging in financial and non-financial transactions,
5
(specific+ standard+ additional + COVID) 6 Annualized 7
Figures of subsidiaries are as per Indian GAAP, as used for consolidated financial statements of the Group
2
Profit & Loss Account: Period ended 31st March 2024
Other Income
Fee income for Q4FY24 grew 23% YOY and 9% QOQ to `5,637 crores. Retail fees grew 33% YOY and 12% QOQ; and
constituted 74% of the Bank’s total fee income. Retail cards and payments fee grew 39% YOY and 4% QOQ. Retail Assets
(excluding cards and payments) fee grew 20% YOY. Fees from Third Party Products grew 59% YOY and 44% QOQ. The
Corporate & Commercial banking fees together grew 2% YOY to `1,478 crores. The trading income gain for the quarter
stood at `1,021 crores; miscellaneous income in Q4FY24 stood at `107 crores. Overall, non-interest income (comprising of
fee, trading and miscellaneous income) for Q4FY24 grew 41% YOY and 22% QOQ to `6,766 crores.
The Bank’s balance sheet grew 12% YOY and stood at `14,77,209 crores as on 31st March 2024. The total deposits grew
13% YOY and 6% QOQ on period end basis, of which savings account deposits grew 2% YOY and 4% QOQ, current
3
account deposits grew 5% YOY and 18% QOQ; total term deposits grew 22% YOY and 5% QOQ of which retail term
deposits grew 17% YOY and 5% QOQ. The share of CASA deposits in total deposits stood at 43%. On QAB basis, total
deposits grew 16% YOY and 5% QOQ, within which savings account deposits grew 10% YOY, current account deposits
grew 4% YOY and 7% QOQ. Total term deposits on QAB basis grew 23% YOY and 7% QOQ with retail term deposits
growth of 16% YOY and 3% QOQ.
The Bank’s advances grew 14% YOY and 4% QOQ to `9,65,068 crores as on 31st March 2024. Gross of transfers through
Inter Bank Participation Certificates (IBPC), total Bank advances grew 15% YOY and 4% QOQ. Domestic net loans grew
15% YOY and 4% QOQ. Retail loans grew 20% YOY and 7% QOQ to `5,83,265 crores and accounted for 60% of the net
advances of the Bank. The share of secured retail loans$ was ~ 72%, with home loans comprising 28% of the retail book.
Home loans grew 5% YOY, Personal loans grew 31% YOY, Credit card advances grew 30% YOY, Small Business Banking
(SBB) grew 33% YOY and 7% QOQ; and rural loan portfolio grew 30% YOY and 15% QOQ. SME book remains well
diversified across geographies and sectors, grew 17% YOY and 5% QOQ to `1,04,718 crores. Corporate loan book (gross
of IBPC sold) grew 7% YOY; domestic corporate book grew 6% YOY. Mid-corporate book grew 22% YOY and 3% QOQ.
89% of corporate book is now rated A- and above with 88% of incremental sanctions in FY24 being to corporates rated A-
and above.
The book value of the Bank’s Investments portfolio as on 31st March 2024, was `3,31,527 crores, of which `2,47,816 crores
were in government securities, while `74,093 crores were invested in corporate bonds and `9,618 crores in other securities
such as equities, mutual funds, etc. Out of these, 65% are in Held till Maturity (HTM) category, while 23% of investments
are Available for Sale (AFS) and 12% are in Held for Trading (HFT) category.
The Bank’s focus remains on reimagining end-to-end journeys and transforming the core and becoming a partner of choice
for ecosystems. Axis Mobile is among the world’s* highest rated mobile banking app on Google Play store with rating of 4.8
and over 2.6 million reviews. On the iOS app store our ratings increased from 4.7 to 4.8 during the quarter. The Bank’s
mobile app continues to see strong growth, with Monthly Active Users of ~14 million and nearly ~11 million non-Axis Bank
customers using Axis Mobile and Axis Pay apps. The Bank has been among the first to go live on Account Aggregator (AA)
$
as per Bank’s internal classification
1
as per RBI reported data as of Feb ’24 , * across 64 global banks, 82 fintechs and 9 neo banks on Google Playstore with 2.6 mn+ reviews
4
network and has seen strong initial traction in AA based digital lending. The Bank now has over 100+ partnerships across
platforms and ecosystems and has 410+ APIs hosted on its API Developer Portal. On WhatsApp banking, the Bank now
has over 20 million customers on board since its launch in 2021.
Asset Quality
As on 31st March, 2024 the Bank’s reported Gross NPA and Net NPA levels were 1.43% and 0.31% respectively as against
1.58% and 0.36% as on 31st December 2023. Recoveries from written off accounts for the quarter was `919 crores.
Reported net slippages in the quarter adjusted for recoveries from written off pool was `398 crores, of which retail was
`1,061 crores, CBG was negative `62 crores and Wholesale was negative `601 crores.
Gross slippages during the quarter were `3,471 crores, compared to `3,715 crores in Q3FY24 and `3,375 crores in
Q4FY23. Recoveries and upgrades from NPAs during the quarter were `2,155 crores. The Bank in the quarter wrote off
NPAs aggregating `2,082 crores.
As on 31st March 2024, the Bank’s provision coverage, as a proportion of Gross NPAs stood at 79%, as compared to 81%
as at 31st March 2023 and 78% as at 31st December 2023.
The fund based outstanding of standard restructured loans implemented under resolution framework for COVID-19 related
stress (Covid 1.0 and Covid 2.0) declined during the quarter and as at 31st March 2024 stood at `1,528 crores that translates
to 0.14% of the gross customer assets. The Bank carries a provision of ~ 20% on restructured loans, which is in excess of
regulatory limits.
Dividend
The Board of Directors has recommended dividend of `1 per equity share of face value of `2 per equity share for the year
ended 31st March 2024. This would be subject to approval by the shareholders at the next annual general meeting.
5
Network
The Bank added 125 branches during the quarter and 475 overall in the FY24 period, taking its overall distribution network
to 5,377 domestic branches and extension counters situated across 2,963 centres compared to 4,903 domestic branches
and extension counters situated in 2,741 centres as at 31st March 2023. As on 31st March 2024, the Bank had 16,026 ATMs
and cash recyclers spread across the country. The Bank’s Axis Virtual Centre is present across six centres with over ~1,590
Virtual Relationship Managers as on 31st March 2024.
The Bank’s domestic subsidiaries delivered steady performance with FY24 PAT of `1,591 crores, up 22% YOY.
• Axis Finance: Axis Finance has been investing in building a strong customer focused franchise. Its overall assets
under finance grew 38% YOY. Retail book grew 51% YOY and constituted 45% of total loans, up from 28% three
years ago. The focus in its wholesale business continues to be on well rated companies and cash flow backed
transactions. Axis Finance remains well capitalized with total Capital Adequacy Ratio of 19.24%. The book quality
remains strong with net NPA at 0.28%. Axis Finance FY24 PAT was `610 crores, up 28% YOY from `475 crores
in FY23.
• Axis AMC: Axis AMC’s overall QAAUM grew 14% YOY to `2,74,265 crores. Its FY24 PAT stood at `414 crores.
• Axis Capital: Axis Capital FY24 PAT stood at `150 crores and completed 90 investment banking transactions in
FY24.
• Axis Securities: Axis Securities’ broking revenues for FY24 grew 58% YOY to `1,143 crores. Its FY24 PAT grew
48% YOY and stood at `301 crores.
6
` crore
* Q4FY23 and FY23 numbers include impact of exceptional items relating to the Citibank business acquisition. Exceptional
Items for Q4FY23 and FY 24 comprise of (i) full amortization of Intangibles and Goodwill (ii) impact of policy harmonization
on operating expenses and provisions; and (iii) one-time stamp duty costs. The table below provides Q4FY23 and FY23
numbers excluding exceptional items described above.
` crore
Financial Performance Q4FY23 FY24
Net Profit/(Loss) 6,625 21,933
EPS Diluted (`) annualized 86.31 71.03
Return on Average Assets (annualized) 2.10% 1.82%
Return on Equity (annualized) 21.12% 18.38%
7
` crore
As on As on
Balance Sheet st 31st March’23
31 March’24
CAPITAL AND LIABILITIES
Capital 617 615
Reserves & Surplus 1,49,618 1,24,378
Employee Stock Options Outstanding 827 424
Deposits 10,68,641 9,46,945
Borrowings 1,96,812 1,86,300
Other Liabilities and Provisions 60,694 58,664
Total 14,77,209 13,17,326
ASSETS
Cash and Balances with RBI and Banks and
1,14,455 1,06,411
Money at Call and Short Notice
Investments 3,31,527 2,88,815
Advances 9,65,068 8,45,303
Fixed Assets 5,685 4,734
Other Assets 60,474 72,063
Total 14,77,209 13,17,326
Note - Prior period numbers have been regrouped as applicable for comparison.
` crore
As on As on
Business Performance st st % Growth
31 March’24 31 March’23
Total Deposits (i)+(ii) 10,68,641 9,46,945 13%
8
As on As on
Business Performance st st % Growth
31 March’24 31 March’23
Note - Prior period numbers have been regrouped as applicable for comparison.
A presentation for investors is being separately placed on the Bank's website: www.axisbank.com.
For press queries, please contact Ms Piyali Reddy at 91-22-24252021 or email: Piyali.Reddy@axisbank.com
Safe Harbor
Except for the historical information contained herein, statements in this release which contain words or phrases such as
“will”, “aim”, “will likely result”, “would”, “believe”, “may”, “expect”, “will continue”, “anticipate”, “estimate”, “intend”, “plan”,
“contemplate”, “seek to”, “future”, “objective”, “goal”, “strategy”, “philosophy”, “project”, “should”, “will pursue” and similar
expressions or variations of such expressions may constitute "forward-looking statements". These forward-looking
statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially from
those suggested by the forward-looking statements. These risks and uncertainties include, but are not limited to our ability
to successfully implement our strategy, future levels of non-performing loans, our growth and expansion, the adequacy of
our allowance for credit losses, our provisioning policies, technological changes, investment income, cash flow projections,
our exposure to market risks as well as other risks. Axis Bank Limited undertakes no obligation to update forward-looking
statements to reflect events or circumstances after the date thereof.
9
Investor Presentation
Quarterly Results Q4FY24
1 Based on Mar’24 data (excluding merger impact of large NBFC with bank) 2 Credit Cards in force as of Mar’24
3
for Q4FY24
4
As per Prime Database rankings for Equity Capital Markets for FY24
Quarterly Results Q4FY24
*domestic network including extension counters **CAR – Capital Adequacy ratio; CET 1 – Common Equity Tier 1 ratio 2
Our House of GPS remains relevant, we have strengthened it with
distinctiveness and identified focus themes to take charge
Identified areas of distinctiveness
Sustained, Consistent Financial Outperformance with focus on Customer Obsession
Deliver world class customer experience led by project Sparsh ‘Sparsh’ and serving the high
growth potential RUSU markets as
Build India’s most profitable Bharat Banking franchise part of Bharat Banking
Leadership in Digital with best-in-class capabilities Leadership in Digital and
Technology to drive productivity,
Growth Profitability
scale and profitability
Quarterly Results
Quarterly Q4FY24
Results Q4FY24 3
Axis Bank Document Classification | Confidential 3
Consistent execution on our GPS strategy positions us well for
the future
A Resilient, all-weather franchise
GPS commitments have been delivered…
i. Lifted the growth trajectory across business segments
ii. Delivered aspirational return ratios with better quality and consistency of earnings
iii. Core strengthened, with strong balance sheet position and next generation tech architecture
2.00%
1.8% 1.8%
1.80%
1.60%
1.3%
1.40%
0.7%
1.20%
1.00%
0.80%
Consolidated ROA
0.60%
0.40%
0.2%
0.20%
0.00%
18.8% 19.3%
13.7%
8.2%
Consolidated ROE
2.7%
We have grown deposits faster than the industry… … CASA to average assets ratio is the best amongst the peers…
15%
32.0%
11% 30.0%
26.0%
(1) (1)
… Retail LCR deposits growing faster than overall deposits …Outflow rates the best amongst large peer banks
5.0% 28.9%
25.0% 24.5% 25.0% 23.9%
23.1%
2.0%
0.0%
(1) Source : LCR disclosures of peer banks, differential is over the reported growth for period end overall deposits, For peer 2, Q3FY24 numbers have been taken Quarterly Results Q4FY24
(2) CASA to average assets = CASA MEB deposits as of Mar’24 / (Average assets for Q4FY24); for peer 2, Q3FY24 numbers have been taken 7
A
Lifted growth momentum across our risk adjusted, higher yielding
segments 50%
Retail Segment
SBB, 43%
45%
40%
35%
Business Segment wise Credit Cards, 29% 25%
30% Rural loan , 25% CAGR (since FY20) in Focus
25%
LAP, 23% business segments
Retail , 19% 25%
SME, 19%
20% 20%
Personal loan , 16%
15% Home Loan , 11%
15% 10%
Auto loan, 11% 43%
5% Proportion of Focus
10% Corporate, 7% Total Bank Wholesale Segment business segments in
Advances, 15% 45% Bank’s total advances
(as of Mar’24)
40% MC, 37%
5%
Growth*
35%
0% 30%
7.0% 8.0% 9.0% 10.0% 11.0% 12.0% ~1210 bps
25% Increase in share of Focus
MNC, 28%
business segments in
SME, 19% last 4 years
20%
15%
10% C&LC, 9%
5%
Yield * Focus segments for the Bank include Small Business Banking (SBB), Small & Medium Enterprises
(SME), Mid Corporate, Rural, Personal Loans (PL) and Credit Card Advances Quarterly Results Q4FY24 8
*CAGR (for last 4 yrs) C&LC - Conglomerates & Large Corporates, MNC - Multinational Corporate, MC – Mid Corporate Group
A
Sustained execution resulting in consolidation of our position
across various businesses
Credit cards CIF Market Share Burgundy AUM CASA deposits
In Mn ` trillion 50% YOY
` trillion
32% CAGR 5.37 14% CAGR 4.6
14.0%
12.7%
2.4
1.33
4th largest Credit Card player, closed gap 3rd largest Private Banking and
CASA deposits franchise is now among the
significantly with 3rd ranked player on Wealth Management franchise with 35
best in industry with 43% CASA ratio*
card advances outstanding & CIF of top 100 individuals as clients
809
~14 Mn NEO
Mar'19 Mar'24 Monthly active users on Axis reflects our strategy and aspirational path to be
Mobile app the Best Digital Wholesale Bank in India
SBB+ SME + MC segment has World’s highest rated Mobile Banking App, Amongst the best and most comprehensive
scaled up significantly doubling up as our largest branch Wholesale Banking franchise
* as a % of deposits Quarterly Results Q4FY24 9
A
Structurally improved NIMs, while maintaining credit RWA…
(1)
Structurally improved NIM trajectory…
…led by key business drivers
4.07%
4.02% Retail & SME as % of loan book
71%
FY19 FY20 FY21 FY22 FY23 FY24 Non INR book as % of overall book
** Average NIMs for FY20 till FY24 as compared to average of previous 15 years from FY05 till FY19
10.2%
1.07% 1.21%
0.88% 1.5%
0.63% 0.70%
0.20% 0.28%
Mar-20 Mar-24
FY19 FY20 FY21 FY22 FY23 * FY24 (1) Net Interest Margin (2) Rural Infrastructure Development Fund
^ Average for the fiscal year Standalone ROA Standalone RoRWA Quarterly Results Q4FY24
10
* excluding exceptional Items # impact of regulatory changes Public
A
… and strong growth in granular fees which is among the best in
industry
Quarterly
Axis Bank Document Results Q4FY24
Classification | Confidential 11
* Granular fee includes Retail, Transaction Banking, Trade, Forex and Financial Institutional payments related fee
Public
A
Core strengthened, with strong balance sheet position and next
generation tech architecture
Strong Balance
Sheet
~383 bps ~1700 bps 1.26%
Reduction in Gross NPA Improvement in PCR Cumulative provisions as % of
ratio since Mar’19 since Mar’19 overall book (as of Mar’24)
Aggregators
14 mn
Digital
Bharat Mobile Banking Monthly active users
Citi
Banking GPS franchise
Citi Franchise 1600
Cards & Suvidha Corporates
Subsidiaries Payments
17K+
Personalization Nudge variants live
SME
Transformation Universal ~19 Crore
Projects Universal Underwriting Underwriting Stamped lendable base out of 76
Crore identified lendable population
& Personalisation
• The ex-Citi colleagues have welcomed the opportunity to take on larger responsibilities
(1)
• The portfolio metrics trending in-line with deal projections
o, e
M ATr
Digital platforms SME & Atmanirbhar businesses
C ed
ch e
g
ree , N
&
Financial ecosystem rapidly digitizing Credit gap in MSME was Rs. 25 tn (2022)
ar
CB s
& F pen
backed by robust public infrastructure
G,
O
One Axis
, Axis Cap.
Axis Sec. Many
Axis Pension
ara nding
Retai undy
Consumption boom
nk
Rising financial inclusion possibilities
Burg
t Ba
Financial inclusion index at 60.1 in Consumer spending to see growth of
l lia W
e
Mar’23 vs 56.4 in Mar’22 ~10% (CAGR) up to 2030
& ta i l L
bil ea
Bh
iti lt
Re
es
Deposits
FY23 FY24
1st
174
Bank to launch
(1)
CBDC merchant app
100
Loans
1st
FY23 FY24
Bank to go live on
RBI Tech platform(2)
offering
Credit for MSME loans
(1) Central Bank Digital Currency (2) Micro Small and Medium Entreprises Quarterly Results Q4FY24 17
Public
C Sparsh, our Customer Obsession program, is committed to delivering
Smart Banking by improving institutional capabilities across the Bank
Sparsh embedded across all customer touchpoints, Sparsh is committed to deliver Smart Banking: Industry-first LIVE
processes & metrics Initiatives
Getting more customers as promoters Adi – Deep Intelligence by Axis Bank: A Generative AI conversational
NPS (Net Promotor Score) movement over indexed baseline chatbot for frontline employees.
1st Gen AI use case by Axis Bank.
Baseline1 Mar ’24 Movement • Now LIVE for all Branch employees
• Enable to answer queries on core products.
Retail Bank 100 145 +45
(2)
Quality business model High RAROC product Self sufficient in overall Strong risk, collections &
established segments PSL at Bank level Underwriting capabilities
(1) Include retail assets (Ex IBPC) sourced by Bharat Banking (2) Risk adjusted return on capital Quarterly Results Q4FY24 19
C
We have a distinctive people proposition
Invested in
DE&I Future of work
Learning
54,61,294+ learning #COMEASYOUARE GIG-A 76%
Positive Business 2%
hours in FY24 Outlook
Financial Highlights
Asset Quality
Sustainability
Subsidiaries’ Performance
• On MEB basis, total deposits up 13% YOY & 6% QOQ; On QAB basis, total deposits grew 16% YOY & 5% QOQ
Retail term deposits gaining traction, • On MEB basis, retail term deposits (RTD) grew 17% YOY & 5% QOQ, SA 4% QOQ, CA 18% QOQ, CASA grew 8% QOQ
CASA ratio among the best in the industry • On QAB basis, RTD grew 16% YOY & 3% QOQ, SA grew by 10% YOY, CA grew 4% YOY & 7% QOQ
• CASA ratio MEB basis stood at ~43%, among the best in the industry
• Avg. LCR Outflow rates improved by ~500 bps in last 2 years
• Advances grew 14% YOY and 4% QOQ; Advances (gross of loans sold under IBPC) grew by 15% YOY and 4% QOQ
Healthy loan growth delivered across all • Retail loans grew 20% YOY and 7% QOQ of which Rural loans grew 30% YOY and 15% QOQ, SBB1 book grew 33% YOY and 7% QOQ
business segments • Corporate loans (gross of IBPC sold) up 7% YOY, Mid-Corporate (MC) up 22% YOY & 3% QOQ, SME loans up 17% YOY & 5% QOQ
• SBB+SME+MC mix at ₹2,083 bn | 22% of total loans, up ~628 bps in last 3 years
• Self sustaining capital structure with net organic* accretion to CET-1 of 44 bps in FY24
Well capitalized with self-sustaining capital • Overall capital adequacy ratio (CAR) stood at 16.63% with CET 1 ratio of 13.74%
structure; adequate liquidity buffers • `5,012 crores of COVID provisions reclassified to other provisions, not considered for CAR calculation, provides cushion of 41 bps over the reported CAR
• Excess SLR of `85,056 crores. Avg. LCR during Q4FY24 was ~120%,
• Largest player in Merchant Acquiring business in India with terminal market share of ~20%, incremental share of ~28% in last one year 2
Continue to maintain strong position in • 1.24 million credit cards acquired in Q4FY24, CIF market share of 14% 2
Payments and Digital Banking • Axis Mobile app is the world’s highest 3 rated mobile banking app on Google Play with ratings of 4.8 and ~14 million MAU
• 410+ APIs hosted on Bank’s API Developer Portal with 285+ Retail APIs
• GNPA at 1.43% declined by 59 bps YOY and 15 bps QOQ, NNPA at 0.31% declined 8 bps YOY and 5 bps QOQ
Declining slippages, gross NPA and • PCR healthy at 79%, Coverage 4 ratio at 159%,
credit cost • Gross slippage ratio (annualized) at 1.48% declined 28 bps YOY and 14 bps QOQ, Net slippage ratio (annualized) at 0.57%
• Q4FY24 annualized net credit cost at 0.32%, FY24 net credit cost 0.37% declined 3 bps YOY
• Total FY24 PAT of domestic subsidiaries at ₹1,591 crs, up 22% YOY; Return on investments of 54% in domestic subsidiaries
Key subsidiaries continue to deliver steady • Axis Finance FY24 PAT up 28% YOY, ROE at 16.8%, total CAR healthy at 19.2%, asset quality metrics improve with GNPA declining 14 bps YOY to 0.46%
performance • Axis AMC’s FY24 PAT at ₹414 crores, Axis Securities FY24 PAT up 48% YOY
• Axis Capital FY24 PAT stood at ₹150 crores and executed 90 investment banking deals in FY24
IBPC: Inter Bank Participation Certificates; QAB: Quarterly Average Balance; MAU: Monthly Active Users engaging in financial & non-financial transactions; 1 SBB : Small Business Banking;
2 Based on RBI data as of Mar’24; 3 across 64 global banks, 82 fintechs and 9 neo banks with 2.6 mn+ reviews; 4 Coverage Ratio = Aggregate provisions (specific + standard + additional + Covid) / IRAC GNPA;
Quarterly Results Q4FY24
* Net organic accretion = capital accreted – capital consumed (excluding consumption for regulatory changes in risk weights) 23
Key metrics for Q4FY24
Snapshot (As on 31st March 2024)
Deposits Advances
Absolute (₹ Cr) QOQ YOY Growth (a) (c)
13% YOY 14% YOY
(b)
Q4FY24 Q3FY24 FY24 Q4FY24 Q4FY24 FY24 16% YOY 15% YOY (d)
29%
Loss
(c)
(b) 3% YOY
Net Advances 9,65,068 14% 8% YOY 20% YOY 17% YOY (d)
7% YOY
Total Deposits 10,68,641 13%
Shareholders’ Funds 1,50,235 20%
Operating Profit (in ₹ Crores) Profit After Tax (in ₹ Crores)
(e)
Q4FY24 / FY24 Q4FY23 / FY23
16% YOY 160% YOY
Diluted EPS (Annualised in `) 92.34 / 80.10 (75.53) / 31.02
Book Value per share (in `) 487 406
Key Ratios
Financial Highlights
Asset Quality
Sustainability
Subsidiaries’ Performance
Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24 Mar-23 Jun-23 Sep-23 Dec-23 Mar-24
Axis Title
4.31% 4.62% 4.79% 4.94% 5.06%
96% 97% 97% 97% 97%
Cost of Deposits
Share of Domestic Loans in overall loan book
50% 6M, 3%
Repo linked MCLR linked Other EBLR* Q3FY22 Q4FY22 Q1FY23 Q2FY23 Q3FY23 Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24
Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24 NIM Q3 FY24 Spread & interest reversal NIM Q4 FY24
21,557
79% 85% 84% 86% 88%
5.1%
3.8%
Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24 • 39% YOY & 4% QOQ growth in Retail Cards & payments fees;
68% 70% 70% 72% 74% * • 20% YOY growth in Retail Assets fees (excl cards & payments)
• 59% YOY & 44% QOQ growth in Third Party products (TPP) related fees
Corporate & Commercial Banking fee Corporate & Commercial Banking fee mix
2% YOY
Trade, Forex and Financial Institutional payments related fee form part of Transaction Banking
1,468 1,471 1,478
1,449
74% 77% 73%
1,342
21% 20% 22%
5% 3% 5%
* Figures in % represent share of segment contribution to total fees Quarterly Results Q4FY24
30
Cost growth at 27% YoY; integration expenses contribute 3% to YoY growth; continue to
invest in technology and growth related businesses
YoY Incremental Opex in Q4FY24 was led by Growth Business (2%) 51% 40% 11%
and Integration related expenses
225
782
Incremental YOY cost break up
(Rs 1,957 Crore) (YoY ↑ 27%) 995
(1) (45)
(YoY ↑ 22%)
Integration
Includes
Led by Investments in IT expenses for 2
impact of
lower Infra and digital months
Integration increments
Expenses, Wholesale journeys; Manpower rolled out in 9,319
11% costs additions for future Q1
7,362
growth business;
Expansion of cards
business and
Technology & branches
Business as
Usual, 40% future growth
related , 51%
Q4FY23 opex Volume linked Technology & BAU Integration Q4FY24 opex
growth related Expenses
Volume
linked, -2%
Cost to Assets
2.41% 2.49%
2.55% • Technology expenses are ~9.3% of Total Opex for Q4FY24
2.25% 2.24% 2.25% 2.32%
2.17% 2.13% 2.17% 2.24%
2.09%
1.96%
FY18 FY19 FY20 FY21 FY22 Q1FY23 Q2FY23 Q3FY23 Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24
Financial Highlights
Asset Quality
Sustainability
Subsidiaries’ Performance
2.36% 1.92%
(1)
Bank’s Capital Adequacy Ratio
0.72%
14.02% 13.74%
19.12%
18.54%
Organic net accretion 17.64%
17.53% 16.63%
to CET-1 of 44 bps in 15.84% 3.72% 3.30%
3.62%
FY24 4.19% 2.89%
15.40% 15.24%
4.57%
14.02% 13.74%
13.34%
11.27%
70%
67%
64% 65%
61%
Q3FY22 Q4FY22 Q1FY23 Q2FY23 Q3FY23 Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24 Mar-20 Mar-21 Mar-22 Mar-23 Mar-24
• The Bank holds excess SLR of `85,056 crores Quarterly Results Q4FY24
33
Executive Summary
Financial Highlights
Asset Quality
Sustainability
Subsidiaries’ Performance
~ share in Bank’s total advances, ^ share in Bank’s total fee for Q4FY24
*QAB – Quarterly Average Balance, **MEB: Month End Balance
Deposit franchise continues to grow faster than the industry with improvement
in quality and composition…
* On MEB
Source: RBI, Axis Bank reported data
Quarterly Results Q4FY24
36
…led by multiple initiatives across the Bank
31% CAGR in Burgundy 21% YOY growth in new 64K+ extensive distribution Project NEO aiding higher
52% increase in no. of districts network of Common Service contribution from transaction-
wealth management AUM salary labels in Q4FY24
with total deposits market share Centers (CSC) VLEs 2
since Mar’17 oriented flow businesses
of over 5% in last 5 years 1
67% of customer requests Project Triumph and SUVIDHA Salary remains New SA proposition 85% YOY growth in
serviced digitally as part of “Right fit” strategy to amongst the best offerings “Sampann” launched for individual RTD by value
Branch of the Future accelerate Premiumization available in the market today RUSU locations sourced digitally for Q4FY24
Calibrated branch expansion ‘Burgundy Promise’ & New ‘Family Banking Enabled CASA opening at a Siddhi empowering Axis
‘Burgundy Circle of Program’ and benefits including third-party network on the eKYC bank colleagues to engage
strategy; added 475 new
Trust ‘ launched industry platform, building a TD with customers seamlessly
branches in the FY24 period super premium Magnus Card
first servicing proposition proposition on the eKYC platform
for Burgundy customers
17% 17%
15% 14% 15%
11% 12%
YOY Growth 8%
6%
4%
1% 0%
-1%
3,55,623
3,39,262
3,32,025
3,18,484
3,03,706
2,90,519
2,90,423
2,89,910
2,88,076
2,86,612
2,85,482
2,82,925
2,75,607
Mar-21 Jun-21 Sep-21 Dec-21 Mar-22 Jun-22 Sep-22 Dec-22 Mar-23 Jun-23 Sep-23 Dec-23 Mar-24
5.37
Burgundy Private
3.57 adjudged as “Best Private
Bank” for
2.61 Client Acquisition,
2.13 Asia
1.23 1.33 1.47
0.79
100%
of Personal loans given to
Salaried segment
71,592
45,242
54,561 5.2%
39,744 39,370
16% CAGR# Axis Bank’s closing market share in
Personal loans as of Mar’24
4.7%
% of overall loan book Axis Bank’s Incremental market share
in last 4 years in Personal loans
Axis Bank’s Personal loan portfolio has grown at CAGR of 16% vs industry
growth of 19%
17,859
6,576 • EWS portfolio monitoring indicates risks well under 4%
42,495 8%
13,768 control 6%
4,984 32,666 7% 8%
4,951 22,041 • 86% Branch contribution to total business Retail trade Wholesale trade
12,875
8,817 Textile Iron & Steel
Healthcare Infra & allied
FY20 FY21 FY22 FY23 FY24 Food processing Lifestyle products
Electronics Plastics
Working Capital Business Loans 24x7 Business loans : Chemicals Power & Electricity
End to End digital lending contributes 60%+ Paper & paper products Other
to overall unsecured BL disbursements
Industrial
Machine Tools
Plastic Injection
Packaging
Printing
Healthcare
Diagnostic
Therapeutic
Imaging
Pathology
Life support
▪ Drive higher business growth and increase market share in Rural and Semi Urban (RuSu) markets through asset led liability strategy
▪ Lending opportunities in RuSu markets to complement the Bank’s overall PSL strategy meaningfully
Focus on building a distinctive model for Bharat Significant increase in coverage in RuSu markets
40,077
Distinctive Bharat specific capability stack
2,480+
Bharat Banking branches
as of Mar’24
Embed banking in the digital ecosystem of the clients
Mar'22 Mar'23 Mar'24
Enhancing Brand in the RuSu markets … has delivered strong growth across key metrics
Well diversified rural lending portfolio with … focused on capitalizing opportunities in each
… and leveraging technology and partnerships
presence across 683 districts across India segment…
Farmer Funding
Rural loans portfolio & composition • Enhancing crop coverage, adding partnerships & improving • Launched a new savings product “Sampann” for the mass affluent
#
(in `Cr.) 25% CAGR customer retention segment in RuSu markets that is gaining traction
30% YOY • Expanding distribution around agri clusters such as Mandis &
targeting niche value chains- pisciculture, horticulture etc. • Digital end to end co-lending journey is scaling up well and live with
11+ partners
Bharat Enterprises
• Widened the product suite to cover multiple financing needs in • Live with eKYC based CASATD opening at a partner location
the agri value chain such as FPO, AIF etc. and added a new
91,866 line of business for lower ticket micro enterprises • Launched a Mandi Mitra model to enhance distribution & increase
70,918 • Boosting fee income through trade & forex and mobilizing wallet share from the Mandi network
56,332
43,698 deposits from enterprise clients
37,451
• Launched an initiative to mobilise deposits from the value chain of
Farm Mechanization Loans the SME clients located in RuSu markets
FY20 FY21 FY22 FY23 FY24 • Enhanced proposition for existing customers through
standalone farm equipment, and used tractors • Targeting deeper credit & deposit penetration in three ecosystem in
• A revamped customer journey gone live in Q4 RuSu markets through partnerships- trader, large farmers, and small
farmers
Gold loans
4% • Enhancing distribution by increasing branch coverage and
7% • Redesigning end to end customer journeys to reduce TAT and
7% scaling up volumes from partnerships improve customer experience in all high growth products
41% • Live with the digital customer journey
10%
• Multi product distribution architecture scaling up well, driving
Microfinance - Retail cross-sell across asset & liabilities to increase product coverage
• Accelerating growth through new propositions for graduating
31% JLG customers, and cross-sell retail products • Better data farming for underwriting and cross sell opportunities esp.
using alternate data
One Axis Platform
Farmer Finance Bharat Enterprises • Deepen the partnership with various parts of the bank to build • Launching more sales enablement tools to enable sales team to self
Gold MFI-Retail Bharat specific propositions for liabilities, assets and other fee- source multiple products
MFI-Wholesale & Co-lending Farm Equipment based products
In million
^ Known to Bank
4.13 mn $
CIF for Flipkart Axis Bank Credit Card,
making it one of the fastest growing co-brand partnership
since its launch in July 2019
and income verification via digital or *Based on the average data for Apr’23 to Feb’24 for cards acquired via Flipkart Platform
physical channels
Quarterly Results Q4FY24
47
Retail spends up 51% YOY, and related market share up ~158 bps YOY
All figures In ₹ Cr
Trend in Credit Card spends market share Trend in Debit Card spends
YOY
12.3% 50%
11.5% 11.8% 11.8%* 11,457 11,415
11,110
1.2% 43% 10,707
10.1% 1.3% 1.1% *
1.2% 10,253
1.0%
51%
11.1%
10.3% 10.5% 10.7% *
9.1%
Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24 Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24
19.8%
18.9% NFC Soundbox: Industry first- Multi-lingual Soundbox with Tap +PIN payment
18.6% 18.4% 18.6%
acceptance. Accepts both QR and Card payments
Powerful terminals: Industry first: Android Smart POS, Pocket Android
POS, Micro Pay – 70% of new installations
All in One offering: Features like Tap & PIN, Bharat QR, Digital Khata with
VAS offerings like Card less EMI, Pay Later
Neo for Merchants: A mobile app to address all merchant needs by providing
multiple options for payment acceptance, servicing etc, launched in CUG
Soundbox: For BQR with 10 languages
Digital Onboarding: Real time checks and video verification reducing
installation TAT to same day and incremental NPS over physical journey for
POS. Launched digital onboarding for PG
Market partnerships
• Instant audio confirmation of payments done via BQR • One of the most compact and affordable POS device in the market
• Multilingual support for 10 languages • Accepts Visa, MasterCard, RuPay Cards and Bharat QR(including UPI)
• Equipped with digital display to show the txn amount • Solution accepts Chip and Contactless transactions
• Supports WiFi & 4G connectivity • Compliant with latest Card transaction security features
• Enabled with VAS – Khaata, BQR, Merchant Rewards & Sodexo
• Eco-friendly device which provides E-Chargeslip
Strong and deep-rooted alliance with multiple partners across India with over 5.1 lakh MIDs and a yearly throughput of 34k+ crores
5,377
~3.9 mn
4,758
4,903 17% Customer 6
4,528 4,594 connect ^ Centers
31%
~1590
Virtual RMs
29%
23%
6% 17% 22%
YOY growth in Domestic YOY growth in YOY growth in
corporate loans SME loan book Mid Corporate book
18% 8% 30%
QOQ growth in CA RTGS Market Share NEFT Market Share
#
deposits on MEB basis FY24 (by value) ^ FY24 (by volume)
** in corporate segment for FY24 # Monthly End balances ^ Market share based on RBI reported data till Feb’24
Recognized at the Coalition Greenwich Awards for 3rd consecutive year
Market Penetration - Local Banks Market Penetration - Local Banks 2023 Greenwich Excellence Awards for
Indian Large Corporate Banking Indian Middle Market Banking Indian Middle Market Banking
*Market Penetration is the proportion of companies *Market Penetration is the proportion of companies Among more than 70 banks evaluated, Axis Bank was voted for
interviewed that consider each bank an important provider interviewed that consider each bank an important provider its distinctive quality w.r.t. 3 out of 11 metrics where the
of corporate banking services of corporate banking services respondents expressed their preference
• Segregated the responsibilities of coverage and product groups to ensure sharper focus
• Corporate & Commercial Bank coverage reorganized into 8 coverage groups, each with a stated objective
Corporate Loans 89% of the corporate loan book is Incremental sanctions to corporates
rated A- or better rated A- & above
YOY
3%
2,77,086 (a)
2,68,334 7%
26,793
2,32,582 32,299 17% 12% 11% 11%
2,24,062 15%
32,287 44,741
Mar-21 Mar-22 Mar-23 Mar-24 Mar-21 Mar-22 Mar-23 Mar-24 FY21 FY22 FY23 FY24
A- or better BBB and below
Overseas Domestic
• The Bank’s International strategy is to focus on Indian corporates that have global operations
• We have consolidated our overseas business through branches in Dubai, Singapore and Gift City (India)
Overseas corporate loan book Funding is primarily for Indian conglomerates and PSU entities
All figures In ₹ Cr
TRANSACTION TRANSACTION
COUNT THROUGHPUT
23% of transactions are bulk, highlighting the Reimagined customer journeys with a single
app's adaptability to diverse business needs unified front-end platform
1 Figures stated represent only standard outstanding (advances, investments and non fund based) across all segments
2 Includes Banks (35% in Q4FY24 vs 37% in Q3FY24), Non Banking Financial Companies (36% in Q4FY24 vs 40% in Q3FY24), Housing Finance Companies (8% in Q4FY24 vs 8% in Q3FY24), MFIs
(3% in Q4FY24 vs 3% in Q3FY24) and others (18% in Q4FY24 vs 12% in Q3FY24)
3 Financing of projects (roads, ports, airports, etc.)
Quarterly Results Q4FY24
4 Lease Rental Discounting (LRD) outstanding stood at `21,570 crores 60
Business Performance
Commercial Banking
Strong growth in SBB+SME+MC book despite tightening our risk standards
22%
20%
18%
15%
14% 28% CAGR*# 28%
CAGR# in combined MSME, MC and
46,401 37% CAGR# SBB segment since Mar’20
38,078
8.4%
Axis Bank’s market share as % of
SBB+SME+MC book has grown at ~1.4x the overall book growth, with ~ 628 bps overall Industry MSME credit
improvement in contribution mix from 15.3% to 21.6% over last 3 years
• One of the most profitable segments of the Bank with high PSL coverage
• Data driven credit decisions, minimal documentation, simplified products and digitized operations aiding higher business growth
CBG Current Account NOA*s Indexed to 100 75% of book is rated SME3 or better
188
176
14% 14% 20% 25%
100
86% 86% 80% 75%
Book by Loan size Well diversified Geographical mix Well diversified Sectoral mix
~11 Mn ~30%
Non Axis Bank customers using Axis Contribution of KTB channels to overall
Mobile & Axis Pay apps (as of Mar’24) sourcing of Cards (in FY24)
1Based 2 through digital and phygital mode 3 Digital tablet based account opening process for Q4FY24
on all financial transactions by individual customers in Q4FY24
@ on Google Play store ~Bring your own device enabled for staff and outsourced team * Including in-house Digital Banking team from Freecharge # Monthly active users
Our digital strategy: open by Axis Bank
Setup open by Axis Bank – A Fully Digital Bank within the Bank
- Distinctive In-house Digital Capability across People, Tech & Processes
A B C
Proprietary, distinctive Re-imagined & delightful Full suite of products
digital native capabilities customer experience and services
Continuous deployment
2400+ SUBZERO
People dedicated to digital agenda Axis Bank’s DESIGN SYSTEM
Modular micro-services based architecture
(a) BitSight Security Ratings as of Mar’2024 – higher the rating, the more effective the company is in implementing good security practices Quarterly Results Q4FY24
68
A Built best-in-class personalization capability and are leveraging
alternate data to scale up our customer centric franchise
Combination of Data Science + Lending decisions backed by Strong data and tech foundation for
Behavioral Science + Technology alternate data and curated database engineering excellence
programs
Build best in-class personalization Deliver and keep up with the growing
engine which caters to all customers with Leverage alternate data and be spoke data demands via modern tool stack and
personalized offers at a segment of 1 credit risk scorecards to assess one's "data as a product" principles
creditworthiness
17k+ 100+ Alternate Data features powering Data Stack 3.0 is the modern and
50+ distinctive models scalable architecture that helps
nudge variants live
deploy 1000+ use cases
40% 2x
contribution to TD business via data Fraud prevention in FY24 TD Vs FY22
backed personalization framework via robust alerts framework
Quarterly Results Q4FY24
69
B Distinctive customer experience : World’s highest rated Mobile Banking App,
doubling up as our largest branch
People’s Choice
67% 250+ ~ 28 mn ~ 14 mn
of Branch service request DIY Services on Registered customers on Monthly active users on Axis
volumes covered mobile channel Axis Mobile Banking Mobile Banking *
Regulatory and Servicing Cross sell and upsell Payment and investment
Small Business
Personal Loan Auto Loan
Loan
Peer Bank 1
71% 117%
• Consolidated balances from different banks ~ 0.70 mn YOY growth in AA* based YOY growth in AA based Auto
• Track all transactions at one place Personal loans disbursed loans** disbursed
Registrations in last 11
• Download and Email statement months since launch * Accounts Aggregator ** Including Two-Wheeler Loan
24x7 Personal loan 24x7 Auto loan Digital FD Cards portfolio Forex Card
We have developed best-in-class UPI stack that enables us to offer cutting edge customized solutions across SDK, Intent, Collect and Pay
offerings apart from new use cases like UPI AutoPay
Dedicated IT cloud infrastructure to exclusively handle high volume UPI transactions has resulted in Axis Bank achieving one of the lowest
decline rates as a remitter when compared to peer banks
Strong customer base and partnerships UPI transaction value and volumes UPI P2M Throughput
(as Payer PSP) (in ` crores)
837 mn
Cumulative VPA base** 74% YOY
1,96,082
Marque partnerships across the PSP and 9,68,566
8,92,857 1,67,237
acquiring side 1,53,590
7,60,294
6,41,725 6,20,476
and many others.. Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24 Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24
** A user registering VPA once in Axis Pay and once in Google Pay is Quarterly transaction value (in `Cr)
counted as 2 Quarterly transaction volume (in mn)
Financial Highlights
Asset Quality
Sustainability
Subsidiaries’ Performance
2.02% 1.96%
1.73% 1.58% 1.43%
1.18% 1.98%
0.39% 0.41% 0.36% 0.36% 0.31% 1.43%
0.42% 0.93%
0.14% 0.31%
0.26%
Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24 GNPA NNPA GNPA NNPA GNPA NNPA GNPA NNPA
GNPA % NNPA %
^ Provision coverage ratio without technical write offs
1.76% 1.87%
1.49% 1.62% 1.48%
0.80% 0.74% 0.70% 0.68%
0.59% 0.50% 0.57% 0.60% 0.54%
0.38%
0.22%
0.50% 0.42% 0.28% 0.32%
Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24 Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24
3.53%
Trend in BB corporate book
Credit Cost 7.29% (Fund based as % of GCA)
2.82%
Net Credit Cost
2.78%
1.91% 2.15%
1.32%
1.87% 0.28%
1.89%
1.35% Long term (FY03 to FY23) 1.56% 1.68% Jun'16 Mar'19 Mar'24
1.11%
1.04%
1.19% 0.70% 0.74% 0.74%
0.61% 0.62% 0.61% 1.06%
0.72% 0.70% 0.68%
0.54%
0.50% 0.54%
Asset quality metrics
0.54% 0.55% 0.42%
0.46% 0.48% 0.40% 0.32%
0.37% 62%
0.28%
56% 5.26%
79%
FY10 FY11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22 FY23 Q1 Q2 Q3 Q4
FY24 FY24 FY24 FY24 2.06%
1.67% 1.43%
0.70% 0.31%
• Reduced lumpiness of the wholesale business: Given quality and granularity of the wholesale book, the new credit costs
Credit Costs
Drivers of
should be lower for this cycle as compared to previous cycle Mar'16 Mar'19 Mar'24
GNPA NNPA
• Provisioning rules tightened and rule based, PCR an outcome: We now operate at 15% to 20% higher than where we
used to previously operate. This needs to be factored in the incremental provisioning in the short term
• We feel comfortable growing our retail unsecured book now: It will give us better risk adjusted NIMs, credit costs PCR Without technical writeoffs
standalone will be higher
Financial Highlights
Asset Quality
Sustainability
Subsidiaries’ Performance
Banker* Score
Axis Bank 77
Peer 1 75
83% 75% 76%
Peer 2 71 Rights of investors Role of stakeholders Disclosures and
transparency
Peer 3 69
Peer 4 68
Corporate Governance Scorecard as per an evaluation done by Institutional Investor Advisory Services * Peers that are part of the S&P BSE 100 in the Financial Sector Quarterly Results Q4FY24
82
Committed to Positive Climate Action and Achieving the SDGs
In September 2021, the Bank announced commitments aimed at supporting India’s low-carbon and equitable economic
transition towards achieving the SDGs and India’s commitments under the Paris Agreement
Our Commitment Unit Progress As of March Progress as of March Progress as of March
2022 2023 2024
Incremental financing of Rs. 30,000 Crores under Wholesale Banking to Cumulative ₹10,414 Cr (from Aug ~₹20,400 Cr ~₹30,409 Cr
sectors with positive social and environmental outcomes, by FY 2026 Exposure 2021)
EV % as share of
Making 5% of its retail Two-Wheeler loan portfolio as electric by FY 2024 0.82% 2.52% 3.62% *
TW loan portfolio
• Incremental
Incremental disbursement of Rs. 10,000 crores by FY 2024 under Asha
disbursement ₹3,359 Cr ₹6,602 Cr ₹9,902 Cr
Home Loans for affordable housing; increasing share of women borrowers
• Share of women 5.86% 15.69% 17.70%
from 13.9% to 16.9%
borrowers
Scaling down exposure to carbon-intensive sectors, including Coal Progress on Glide Glide path till 2030 Exposure below FY 2023 Exposure below FY 2024
and Thermal Power Path created Target Target
Reaching 30% female representation in its workforce by FY 2027 Overall diversity 24.6% 25.7% 25.0%
Planting 2 million trees by FY 2027 across India towards contributing to Site preparation ~0.83 million saplings ~1.44 million saplings
Saplings planted
creating a carbon sink completed at 5 locations planted planted
The Bank’s 3 largest offices, in Mumbai and Bangalore are running on 100% renewable
power
Solar energy project implemented at Solapur, aggregating ~2 MW, which helped save
~2,584.90 tCO2e of carbon emissions during FY23
The bank incorporated various energy efficiency programs in a data center in Bangalore
which leading to an estimated power saving of 1,401,600 units per year.
~ 12,152 Metric tons of GHG emissions avoided from diverse energy saving initiatives
‘Branch of the Future’ initiative by Digital Banking helping each branch save estimated
~ 2 million sheets of paper annually
Financial Highlights
Asset Quality
Sustainability
Subsidiaries’ Performance
One of the fastest Leadership position in AAA rated NBFC with 3rd largest bank led Amongst the leading One of the major fintech Leading player on 4th largest private
growing MF player ECM deals segment diversified product offerings brokerage firm trustees in India players in India TReDs platform insurance company @
1 2
75% (JV Schroders Plc ) 100% 100% 100% 100% 100% 67% 12.99% (Co-promoter),
Accounting Associate
3
47% All figures in ` Crores, other than %
Mar-19 Mar-20 Mar-21 Mar-22 Mar-23 Mar-24 Mar-19 Mar-20 Mar-21 Mar-22 Mar-23 Mar-24 FY19 FY20 FY21 FY22 FY23 FY24
(Annualized)
1) 25% is held by Schroders Plc 2) Position as on 31st March 2024 and including stakes owned by Axis Capital and Axis Securities; the Bank has increased its collective stake to 19.02% in April’24
3) 47% effective stake held by Axis Group in step down subsidiary (51% stake held by Axis Mutual Fund & 9% stake held by Axis Bank)
^ CAGR for Mar-19 to Mar-24 period @ Based on New Business Premium Quarterly Results Q4FY24
86
* The figures represented above are for the Bank’s domestic group entities as per Indian GAAP, as used for consolidated financial statements of the Group
Axis Finance : PAT up 28% YOY, Retail book up 51% YOY
Growth in Assets under Finance (AUF) 32,123 42% CAGR** All figures in ₹ Crores, other than %
709 38% YOY
Major Highlights
23,340 • 51% YOY growth in Retail book, retail mix up ~395 bps YOY to 45%
14,337
811
(45%)
17,261
9,495 • 31% YOY growth in Wholesale loan book
637
11,240
5,694
586 • 16.8% ROE for FY24 and 18.5% for Q4FY24
1,880 17,077
13,034
8,774
10,930 • 19.2% Capital adequacy ratio
(53%)
Mar'21 Mar'22 Mar'23 Mar'24 • 0.28% Net NPA with near zero restructuring
36% CAGR*
Trend in total income, pre-provision profit and PAT
45% YOY
Mar-20 Mar-21 Mar-22 Mar-23 Mar-24 Mar-20 Mar-21 Mar-22 Mar-23 Mar-24
* CAGR for period Mar-20 to Mar-24
415 414
357 • 5% AUM market share as of Mar’24
Scheme AUM/AAUM (Amt in cr) Rs.264946.86 / Rs.274265.28 Asset Classwise AUM / AAUM: Liquid/Money Market:
29720.95/37168.27, Gilt: 285.72/256.42, Income/Debt: 45552.33/51429.69 Equity including ELSS: 166925.60/162992.58, Hybrid:
9432.58/9917.86, Solution: 2025.06/1988.00, Index: 5393.48/5175.59, ETF: 3683.51/3482.98, FOF: 1927.62/1853.89 . AUM by
geography (%) [Cities]: Top 5: 52.97% Next 10: 14.51% Next 20: 6.32% Next 75: 7.81% Others: 18.39% Quarterly Results Q4FY24
88
Axis Capital : Among the leading players in Equity Capital Markets
FY24 Ranking* (includes IPO, FPO, QIP, REIT, OFS & Rights)
Major Highlights
Rank Banker No of Deals*
1 Peer 1 54 • 90 IB deals closed in FY24 that include 52 ECM and 7 M&A deals
441 200
381 166
142 150
241 100
FY20 FY21 FY22 FY23 FY24 FY20 FY21 FY22 FY23 FY24
*Source: Primedatabase; Updated till 31st March, 2024; Quarterly Results Q4FY24
Includes all Equity IPOs, FPOs, QIPs, OFS, REIT, InvIT,Rights Transactions 89
^ CAGR for period FY20 to FY24
Axis Securities : PAT up 48% YOY
Total customer base (in mn)
12% YOY
3rd largest bank led retail brokerage in terms of customer base 21% CAGR*
Major Highlights
5.45
4.86
4.17 • 12% YOY growth in customer base in Q4FY24
3.63
• 51% of the volumes in Q4FY24 was from Mobile trading
2.10 2.27
• 57% of clients traded through Axis Direct Mobile App in Q4FY24
1,143
301
724 232
662 166 203
425
191
16
7% YOY
Revenue 13% CAGR* Profit After Tax 8% CAGR*
FY20 FY21 FY22 FY23 FY24 FY20 FY21 FY22 FY23 FY24
A.TREDS is the largest TReDS entity which operates on a perpetual license, allowed by RBI to set up the Trade
Receivables Discounting System (TReDS), an electronic platform for facilitating cash flows for MSMEs
The TReDS platform connects MSME sellers and their corporate buyers to multiple financiers. It enables
discounting of invoices of the MSME sellers raised on large buyers, through a transparent bidding mechanism that
ensures financing of receivables at competitive market rates.
Our digital invoice discounting platform ‘Invoicemart’ has set a new benchmark by facilitating financing of MSME
invoices of more than ₹ 1,04,00 crs+.
Invoicemart has helped in price discovery for MSMEs across 1000+ locations in India who are now able to get their
bills discounted from 61 financiers (banks, NBFC factors and NBFCs)
• 10% growth in number of transactions in Q4 • Increased deepening and engagement with • Bill payments GMV increased by 10% in Q4 FY24
FY24 from Q3 FY24 existing enterprises vs Q3 FY24
• 9% growth in merchant GMV in Q4 FY24 • 40% increase in the GMV and 23% increase in • Increased focus on profitability for consumer
compared to Q3 FY24 the ATV in Q4 FY24 vs Q3 FY24 payments with reduction in marketing spends and
improved transaction margins
• Gold loan and current account showed positive • New features rolled out –
traction in numbers – Total disbursal in gold loan • GMV per marketing rupee spent increased by
grew at a compounded monthly growth rate of • Consumer payments traffic migration to FCPG ~57% from Q3 FY24 to Q4 FY24
94% over Q4 FY24 and Q3 FY24 (last 6 months) completed (Klickpay sunset)
• Multi acquiring capability integration completed • 55% growth in UPI TPV in Q4 vs Q3 FY24
• Rolled out new digital capabilities for merchants to
apply for Axis Bank current accounts, pay digitally • UPI recurring mandate launched • Credit card linking on UPI: 31% growth in the
for funding and facilitate financial monitoring of the • Multi product and split payment link launched number of credit cards linked to UPI in Mar FY24 vs
accounts conveniently via the Freecharge Dec FY24
• MPGS (Mastercard PG) integration done to
merchant app.
improve transaction TAT
Financial Highlights
Asset Quality
Sustainability
Subsidiaries’ Performance
Won ‘Domestic Retail Bank of the Won “Infosys Finacle Award”, Won BFSI Tech “Best Product
Best BFSI Customer
year’ and ‘Digital Transformation for AI implementation Innovation in BFSI (Sarathi)” Award
Experience of the year for
Best BFSI Brand Award of the year’ Award NEO API Banking Suite
Won “Highest Improvement in Data Won ‘Best Security Practices in Won “Retail Banker’s International
Quality of Commercial Bureau” Award Banking Sector’ Award at NASSCOM- Won ‘Star Performer’ Award under ‘Most Recommended Retail Asia Trailblazer”, for use of AI & ML
DSCI Annual Excellence Award 2023 NPS Game Changers Campaign Bank in India’ and ‘Most Helpful in financial services
Bank during Covid-19 in India’
Foreign Institutional
Investors
53.05%
Indian Institutions
29.08%
ASSETS
0.59%
0.60%
Q4FY23 Q1FY24 Q2FY24 Q3FY24 Q4FY24 ▪ Overall provision on restructured book Rs. 504 crs, coverage ~ 20%
Net NPA BB & Below (Fund based) PCR without technical write-offs ▪ ~98% of Retail Covid (1+2) is secured, unsecured 100% provided
▪ Linked but not restructured NFB Rs.751 crores
▪ MSME (1+2) restructured book Rs. 259 crs, 0.02% of GCA, provision held Rs. 75 crs
▪ Linked non-restructured book Rs. 90 crores, provision held Rs. 31 crs
Key comments on BB and Below book
BB & below book
▪ Rs. 457 crs downgraded to BB & below during the quarter
BB & Below Outstanding Q3 FY24 Q4 FY24 ▪ Rs. 166 crs slippages (FB + Investments) to NPA
▪ Rs. 194 crs reduction in balances/exits from the BB & Below book during the quarter
Fund based (FB) 2,884 2,978
▪ Average ticket size ~ Rs. 32 crs
Non fund based 1,482 1,453 ▪ ~ 20% of BB & Below book rated better by at least one rating agency
Investments 668 700 ▪ Top 4 sectors comprising Power Generation & Distribution, Infra Construction, Food
Processing and Real Estate account for 63% of FB book
The outstanding amount in ‘BB and Below’ portfolio incorporates cumulative impact of rating Upgrades /
Downgrades and Slippages from the pool
*As % of customer assets, as applicable Quarterly Results Q4FY24
102
Safe Harbor
Except for the historical information contained herein, statements in this release which contain words or phrases
such as “will”, “aim”, “will likely result”, “would”, “believe”, “may”, “expect”, “will continue”, “anticipate”, “estimate”,
“intend”, “plan”, “contemplate”, “seek to”, “future”, “objective”, “goal”, “strategy”, “philosophy”, “project”, “should”,
“will pursue” and similar expressions or variations of such expressions may constitute "forward-looking
statements". These forward-looking statements involve a number of risks, uncertainties and other factors that
could cause actual results to differ materially from those suggested by the forward-looking statements. These
risks and uncertainties include, but are not limited to our ability to successfully implement our strategy, future
levels of non-performing loans, our growth and expansion, the adequacy of our allowance for credit losses, our
provisioning policies, technological changes, investment income, cash flow projections, our exposure to market
risks as well as other risks. Axis Bank Limited undertakes no obligation to update forward-looking statements to
reflect events or circumstances after the date thereof.