USFB/CS/SE/2024-25/84

Date: October 24, 2024

To,

National Stock Exchange of India Limited BSE Limited

Listing Department, Listing Compliance,
Exchange Plaza, C -1, Block G, Bandra Kurla P.J. Tower,
Complex, Bandra (E), Dalal Street, Fort,
Mumbai-400 051 Mumbai-400 001

Symbol: UJJIVANSFB Scrip Code: 542904

Dear Sir/Madam,

Sub: Press Release and Investor Presentation on the financial performance of the Bank for the quarter
and half year ended September 30, 2024

Further to our intimation carrying reference number USFB/CS/SE/2024-25/83 dated October 24, 2024 please find
enclosed herewith, a copy of the press release and investor presentation on the business and financial performance
of the Bank for the quarter and half year ended September 30, 2024.

This intimation shall also be available on the Bank’s website at www.ujjivansfb.in.

We request you to take note of the above.

Thanking You,

Yours faithfully,
For UJJIVAN SMALL FINANCE BANK LIMITED
Digitally signed by Sanjeev

Sanjeev Barnwal Barnwal

Date: 2024.10.24 13:49:09
+05'30'
Sanjeev Barnwal
Company Secretary & Head of Regulatory Framework

Encl: As mentioned above

 Press Release

Secured book leading to asset book growth; NIM healthy at 9.2%

Asset quality stable – GNPA /NNPA at 2.5%/0.6%
Gross loan book at ₹ 30,344 crore up 14% YoY;
Secured book at 34.9% at Sep’24 vs 31.3% at Jun’24;
Deposits at ₹ 34,070 crore up 17% YoY; CASA up 26% YoY; CASA ratio at 25.9%

Bengaluru, Thursday 24 October, 2024: Ujjivan Small Finance Bank ltd. [BSE: 542904; NSE: UJJIVANSFB], today
announced its financial performance for the quarter ended September 30, 2024

Summary of Ujjivan Small Finance Bank Business Performance – Q2FY25

❖ Assets
• Gross loan book at ₹ 30,344* crore up 14% (YoY)/ 1% (QoQ)
• Secured book at 34.9% as of Sep’24 vs 31.3% as of Jun’24
• Disbursements at ₹ 5,376 crore in Q2FY25 down 6% (YoY) and up 2% (QoQ)

❖ Collection and Asset Quality

• Collection Efficiency at ~97% in Sep’24; NDA collection consistently at ~99%
• Portfolio at risk* at 5.1% as of Sep’24; GNPA* at 2.5% as of Sep’24 vs 2.3% as of Jun’24; NNPA* at
0.6% as of Sep’24 vs 0.4% as of June’24
• Q2FY25 write-off at ₹ 140 crore; Provision coverage ratio as on Sep’24 is 78%#

❖ Deposits
• Deposits at ₹ 34,070 crore as of Sep’24 up 17% (YoY)/5% (QoQ)
• CASA at ₹ 8,832 crore up 26% (YoY); CASA ratio at 25.9% as of Sep’24 vs 25.6% as of Jun’24
• Retail TD^ at ₹ 15,914 crore, up 35% (YoY)/2% (QoQ)

❖ Financials
• Q2FY25 NII of ₹ 944 crore up 15% (YoY)/ 0.2% (QoQ); NIM at 9.2% for Q2FY25
• Cost to Income ratio at 60% in Q2FY25
• Q2FY25 PPoP at ₹ 461 crore; Q2FY25 PAT at ₹ 233 Crore
• RoA/RoE at 2.2%/15.7% in Q2FY25

❖ Capital and Liquidity

• Capital adequacy ratio at 23.4% with Tier-1 capital at 21.6%
• Provisional Daily Average LCR for Sep’24 was 130%

* Without adjusting IBPC & Securitization of ₹ 579 crore/ ₹ 2,369 crore/ ₹ 1,685 crore as on Sep 2024/ Jun 2024/ Sep 2023
^ Retail TDs are TDs less than ₹ 3 crore
# Floating provision of ₹ 250 crore continues to be on books & can be utilized for making specific provisions in future during extraordinary circumstances,
with prior approval from the RBI. Of this ₹ 30 crore was moved to Tier II capital in Jun’22 and ₹120 crore is earmarked for PCR calculation.
Mr. Sanjeev Nautiyal, MD & CEO, Ujjivan Small Finance Bank said, “Ujjivan has always stood strong and successfully
navigated headwinds in the industry. Similarly, our resilient business model and sound reading of the on-ground
situation has always kept us better prepared to identify and manage such issues confidently. As we had mentioned
in our previous interactions, we had emanated pockets of stress across the country due to elevated indebtedness
levels. Hence, we have proactively developed a cautious approach in terms of growth in microfinance space and have
beefed up our vigilance to manage asset quality.
Ujjivan has constantly strategized to de-risk its portfolio by introducing more secured products in its offerings. In last
18 months Bank has launched products like Micro Mortgages, Gold Loan, Vehicle Loan, Agri and Working Capital
(SME) loans and they are increasingly contributing to the overall asset book each month. This also reflects in our
faster growth in secured asset portfolio, growing 12% sequentially. Currently our secured book contribution stands
at 34.9% in Sep’24 vs 31.3% in Jun’24. Total asset book grew 14% YoY/1% QoQ to ₹ 30,344 crores in Sep’24. CD ratio
is at 89%, with healthy total deposit growth at 17% YoY/5% QoQ to ₹ 34,070 crores. Introduction of solution-based
products and increasingly enhancing product suite and delivery of quality service has continued to bring customer
delight. Our CASA deposits continue to improve at ₹ 8,832 crore up 6% QoQ now contributing ~26% to the total
deposits. Our service channels like Hello Ujjivan, our home-grown app is enabled with self-onboarding processes of
repeat, pre-approved, and top-up loans for Individual Loans segment. Additionally, we continue to evolve and
improve our business net banking by offering tax payment facility. We have also secured AD-1 licence that will enable
us to offer range of forex services, increasing offerings to our MSME and retail customers. This will also benefit our
Other Income in the upcoming quarters. Collections are slightly impacted, primarily on the Group loan segment at
97% in Sep’24 vs 98% in Jun’24. This also reflects in the stress appearing on overall GNPA at 2.5% in Sep’24 vs 2.3%
in Jun’24. Our cautious approach by introducing stricter norms compared to MFIN guidelines will ensure quality
acquisition.
NIM for the quarter at 9.2% was supported by cost of funds stable at 7.5%. PPoP for the quarter was at ₹ 461 crore
and PAT for the quarter was ₹ 233 crore. This was impacted due to much slower growth vs previous quarters on
account of impact on our Micro Finance Business book and due to rising credit cost. We are confident of our business
as we progress to build a ‘bank of the future’ diversifying our portfolio, increasing secured asset portfolio, leveraging
on our strengths and presenting ourselves as widely accepted Bank for the masses.

About Ujjivan Small Finance Bank Limited:

Ujjivan Small Finance Bank Limited is a small finance bank licensed under Section 22 (1) of the Banking Regulation Act, 1949 to carry on the
business of small finance bank in India. Bank serves ~92 lakh customers through 752 branches and 23,746 employees spread across 326 districts
and 26 states and union territories in India. Gross loan book stands at ₹ 30,344 crore with a deposit base of ₹ 34,070 crore as of Sep 30, 2024.
The Bank has been assigned a credit rating of AA- (Stable)/A1+ from CARE/CRISIL respectively towards its long-term bank facilities, fixed
deposits and CD program depicting sustenance of Banks Performance
'We constantly strive to ensure strong corporate culture which emphasizes on integrating CSR values with business objectives. We work with
communities in navigating the unprecedented challenges primarily focused on healthcare, disaster relief, Covid relief, livelihood for especially
abled people, education, and community infrastructure development.’
Web: www.ujjivansfb.in Twitter: @UjjivanSFB

Safe Harbour:
Some of the statements in this document that are not historical facts are forward-looking statements. These forward- looking statements include our financial and growth projections as well as statements
concerning our plans, strategies, intentions and beliefs concerning our business and the markets in which we operate. These statements are based on information currently available to us, and we assume no obligation
to update these statements as circumstances change. There are risks and uncertainties that could cause actual events to differ materially from these forward-looking statements. These risks include, but are not
limited to, the level of market demand for our services, the highly-competitive market for the types of services that we offer, market conditions that could cause our customers to reduce their spending for our
services, our ability to create, acquire and build new businesses and to grow our existing businesses, our ability to attract and retain qualified personnel, currency fluctuations and market conditions in
India and elsewhere around the world, and other risks not specifically mentioned herein but those that are common to industry.
For further information, please contact:
Ujjivan Small Finance Bank Limited
For Media Queries:
Mr. Ram Kumar Uppara
+91 9820177907
ram.uppara@ujjivan.com
Q2FY25 INVESTOR PRESENTATION
DISCLAIMER
• This presentation has been prepared by Ujjivan Small Finance Bank Limited (the “Bank”) solely for information purposes, without regard to any specific objectives, financial situations
or informational needs of any particular person. All information contained has been prepared solely by the Bank.
• No information contained herein has been independently verified by anyone else. This presentation may not be copied, distributed, redistributed or disseminated, directly or
indirectly, in any manner.
• This presentation does not constitute an offer or invitation, directly or indirectly, to purchase or subscribe for any securities of the Bank by any person in any jurisdiction, including
India and the United States. No part of it should form the basis of or be relied upon in connection with any investment decision or any contract or commitment to purchase or
subscribe for any securities. Any person placing reliance on the information contained in this presentation or any other communication by the Bank does so at his or her own risk and
the Bank shall not be liable for any loss or damage caused pursuant to any act or omission based on or in reliance upon the information contained herein.
• No representation or warranty, express or implied, is made as to, and no reliance should be placed on, the fairness, accuracy, completeness or correctness of the information or
opinions contained in this presentation. Such information and opinions are in all events not current after the date of this presentation. Further, past performance is not necessarily
indicative of future results.
• This presentation is not a complete description of the Bank. This presentation may contain statements that constitute forward-looking statements. All forward looking statements are
subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those contemplated by the relevant forward-looking statement. Important
factors that could cause actual results to differ materially include, among others, future changes or developments in the Bank’s business, its competitive environment and political,
economic, legal and social conditions. Given these risks, uncertainties and other factors, viewers of this presentation are cautioned not to place undue reliance on these forward-
looking statements. The Bank disclaims any obligation to update these forward-looking statements to reflect future events or developments.
• Except as otherwise noted, all of the information contained herein is indicative and is based on management information, current plans and estimates in the form as it has been
disclosed in this presentation. Any opinion, estimate or projection herein constitutes a judgment as of the date of this presentation and there can be no assurance that future results
or events will be consistent with any such opinion, estimate or projection. The Bank may alter, modify or otherwise change in any manner the content of this presentation, without
obligation to notify any person of such change or changes. The accuracy of this presentation is not guaranteed, it may be incomplete or condensed and it may not contain all material
information concerning the Bank.
• This presentation is not intended to be an offer document or a prospectus under the Companies Act, 2013 and Rules made thereafter , as amended, the Securities and Exchange Board
of India (Issue of Capital and Disclosure Requirements) Regulations, 2009, as amended or any other applicable law.
• Figures for the previous period / year have been regrouped wherever necessary to conform to the current period’s / year’s presentation. Total in some columns / rows may not agree
due to rounding off.
• Note: All financial numbers in the presentation are from Audited Financials or Limited Reviewed financials or based on Management estimates.

2
KEY HIGHLIGHTS – Q2FY25 (1/2)

Gross Loan Book Total Deposits Retail TD*+ CASA

₹ 30,344 cr ₹ 34,070 cr ₹ 24,746 cr

Up 14% yoy Up 17% yoy Up 32% yoy
Sep’23: ₹26,574 cr Sep’23: ₹29,139 cr Sep’23: ₹18,818 cr

GNPA/NNPA CRAR Employees

2.5%/0.6% 23.4% 23,746
up 27 bps/Up 47 bps yoy Down 181 bps yoy Up 13% yoy
Sep’23: 2.2%/0.09% Sep’23: 25.2% Sep’23: 21,040

* Note: Retail TD are TDs below ₹ 3 Crs; ** Floating provision of ₹250 Cr (NPA provision: ₹ 120 cr; Other provision: ₹ 100 cr; Tier-II Capital: ₹ 30 cr) continues to be on the books which can be
utilized for making specific provisions in future during extraordinary circumstances, with prior approval from the RBI (as & when required); *** All NPA and gross loan book data in this document 3
(except in Financial Overview section) are without adjusting for IBPC & Securitization book
KEY HIGHLIGHTS – Q2FY25 / H1FY25 (2/2)
Q2FY25 Vs Q2FY24 H1FY25 Vs H1FY24

NII ₹ 944 cr Up 15% Vs ₹ 823 cr ₹ 1,885 cr Up 17% Vs ₹ 1,616 cr

NIM 9.2% Up 39 bps Vs 8.8% 9.2% Up 23 bps Vs 9.0%

PPoP ₹ 461 cr down 5% Vs ₹ 483 cr ₹ 970 cr Up 3% Vs ₹ 941 cr

PAT ₹ 233 cr down 29% Vs ₹ 328 cr ₹ 534 cr down 18% Vs ₹ 652 cr

RoA 2.2% down 138 bps Vs 3.6% 2.5% down 108 bps Vs 3.6%

RoE 15.7% down 1227 bps Vs 28.0% 18.5% down 1046 bps Vs 29.0%
4
Liabilities: Driving Retail Deposit Base

5
 HEALTHY DEPOSIT GROWTH WITH RETAIL AT FOREFRONT
Total liabilities profile (₹ in crore) Deposits break-up (₹ in crore) CASA break-up (₹ in crore)

Refinance Deposits Others Bulk TD Retail TD CASA CD

36,692 SA CA
34,871 34,070
32,872 1,355 32,514 8,832
992 29,139 586 8,334
2,512 124
388 8,334 8,832 7,012 849
750
7,012
563
32,514 34,070
29,139 11,806 15,640 15,914
7,585 7,984
6,450
9,933 8,415 8,738
1,221 1,365 1,267
Sep'23 Jun'24 Sep'24 Sep'23 Jun'24 Sep'24 Sep'23 Jun'24 Sep'24

Improving Average SA Balances(₹ in ‘000) Cost of funds# ❖ Retail Deposits at 73% vs 74% as of Jun’24
Overall Retail Branch Banking CoF Deposits* CASA ❖ CASA% at 25.9% as on Sep’24 up by 26% YoY

38.5 ❖ Average daily LCR at 130% for Sep’24

36.0
32.4
❖ Credit To Deposit Ratio: 87.4% as of Sep’24,
adjusted for IBPC/ Securitisation book

7.5%

7.5%
7.5%
7.5%
7.4%
7.4%

(89.1% including IBPC/Securitisation)

5.4%
5.4%
5.3%

8.6 9.0 9.3

❖ Ratings - CRISIL A1+, (₹ 2,500 Cr certificate
of deposits); CARE AA- (stable) (Long term
Sep'23 Jun'24 Sep'24 Q2FY24 Q1FY25 Q2FY25
bank facilities, ₹ 10,000 Cr Fixed Deposits) 6
^ TD: Term Deposits, CASA: Current Account, Savings Account;
*Cost of Blended Deposits – TD + CA+ SA; # On Book + off Book
WELL-DIVERSIFIED DEPOSIT MIX

Deposits from individual continues to grow with our focus on building granular deposit base,
with concentration below 15% in each state 7
Assets: Well-diversified growth with new
customer acquisition

8
GROSS LOAN BOOK AND DISBURSEMENT TREND
Gross Loan Book (₹ in crore) Rising Secured Book Contribution in Disbursement
Secured 27% 28% 30% 31% 35%
Book (%) 145%
Secured Unsecured 7,200

125% 6,200
5,749 5,675 6,681 5,286 5,376
105% 5,200

30,344
30,069
29,780
85% 4,200
27,743
26,574

72% 62%
65%
75% 76% 73% 3,200

45% 2,200

25% 1,200
28% 38%
25% 24% 27%
5% 200

Sep'23 Dec'23 Mar'24 Jun'24 Sep'24 -15% Q2FY24 Q3FY24 Q4FY24 Q1FY25 Q2FY25 -800

New Customer acquisition

IBPC/ Securitisation (₹ in crore)
(% of Fresh Loans)
Acquired 1.5 lakh/ 3.6 lakh new
customers in Q2FY25/H1FY25
MGL IL

43% 42% 40% 39% 37%

33%

2,369
2,360
1,685

1,596
17% 17% 18% 18% 16%

579
12%

Q1FY24 Q2FY24 Q3FY24 Q4FY24 Q1FY25 Q2FY25 Sep'23 Dec'23 Mar'24 Jun'24 Sep'24 9
 GROSS ADVANCES - YOY GROWTH
Gross Loan Book – Segment wise (₹ in crore) % Gross Growth Growth
Product
Loan Book YoY QoQ
MGl IL AH MSME FIG Agri & Allied Others^ Total
Group Loans 49% (2)% (6)%

30,069 30,344
Individual Loans 15% 35% 2%
816 979
716 698
26,574 1,800 2,042
594 1,415
MSME 5% 5% 7%
684 1,514
1,304
1,442 5,199 5,784 Affordable Housing* 19% 43% 11%
4,036
4,355 FIG Lending 7% 57% 13%
3,289 4,435

Agri & Allied Loans 2% 2% (3)%

15,226 15,768 14,892 Others^ 3% 65% 20%

Total 100% 14% 1%

Sep'23 Jun'24 Sep'24

GL- Group Loans; IL- Individual Loans ; MSME- Micro Small & Medium Enterprise; AH- Affordable Note: Individual loans consist of Business Loans & Home Improvement loans. Unsecured loans in the nature of
Housing (Including M-LAP); FIG- Financial Institution Groups; agri & allied activities earlier grouped under Individual loans are now considered under Agri & Allied loans.
Agri & Allied includes secured agri products & KPC 10
^Includes Vehicle Loans, Gold Loan, Staff Loan, OD-FD & others
DISBURSEMENT, YIELD AND AVERAGE TICKET SIZE
Product wise Disbursement (₹ in crore) Yield (%) – Segment wise
MGL+IL Overall MSME AH (Ex MLAP)
MGL IL
AH* MSME
FIG Agri & Allied 22.3% 22.2%
22.0%
Others^
19.2% 19.1% 18.9%
5,749 11,033
10,662
5,376 917
509 5,286 875
151 293 12.6% 12.6% 12.7%
391 484 613 245
293 122 92
68 123 980
400 959 12.5% 11.7% 12.0%
541 580 346
130
445 216 Q2FY24 Q1FY25 Q2FY25
1,203
879 1,616
758 Average Ticket Size (₹)
846
1,644
798 Product Q2FY24 Q1FY25 Q2FY25
Micro Group Loans 55,066 56,490 58,295
3,308 6,543
2,952
5,369 Individual Loan 1,31,113 1,26,965 1,27,034
2,417
MSME (ex-fintech) 43.6 lakhs 55.7 lakhs 58.5 lakhs
Affordable Housing (Ex-
Q 2 FY2 4 Q1 FY2 5 Q2 FY2 5 H1 FY2 4 H1 FY2 5 13.9 lakhs 13.7 lakhs 14.5 lakhs
Micro-LAP)
^Includes Vehicle loan, Gold Loan, Staff Loan, OD-FD & others 11
* Includes Micro-LAP
ASSET QUALITY

12
HEALTHY COLLECTIONS DESPITE STRESS
Collection Efficiency% (against month due) Collection Efficiency % (incl Additional collections) Cashless MB collections

113% 37% 39% 38%

111% 110% 111% 110% 111% 35%
109% 108% 109% 108%
107% 107% 32%
106%

99% 99% 98% 99% 98% 98% 99% 98% 98% 98% 98% 97% 97%

Sep'23 Oct'23 Nov'23 Dec'23 Jan'24 Feb'24 Mar'24 Apr'24 May'24 Jun'24 Jul'24 Aug'24 Sep'24

Well calibrated
Collection team to gradually reduce…collections
with NPA +team…. (Nos) pool shrinking (Nos)
restructured
• Digital Collections for Sep’24 at 39%
Total Off Roll Total on Roll • Flexible & multiple modes of collections
2,677 2,621
2,445 2,307 through digital modes
2,164 2,223
803

2,114 2,038 2,018

830

1,985 1,867 1,964 1,974 1,876 1,889 • Cashless collections include repayments
808

776

697
577
730

508
through SI, NACH, Hello Ujjivan, BBPS

710
799
750

748

672
685
697

1,264
• Expediting legal process for collections in
1,874

1,791
611 653

1,637

1,537
1,531

1,530

1,526
1,434

secured book

1,264
1,235

1,219

1,217
1,216

1,191
1,170

549
• Data analytics driven prediction models
based on Early Warning Triggers aiding in
Sep'20 Dec'20 Mar'21 Jun'21 Sep'21 Dec'21 Mar'22 Jun'22 Sep'22 Dec'22 Mar'23 Jun'23 Sep'23 Dec'23 Mar'24 Jun'24 Sep'24 better collections
Note: Collection efficiency - collections for the period against dues for the period. It does not 13
include pre-closures and any advance or future payments
COLLECTION EFFICIENCY
₹ Crore Jul’24 Aug’24 Sep’24

Additional Additional Additional

Verticals Due Collection % Due Collection % Due Collection %
Collection Collection Collection

Group Loans 1,300.6 1,268.6* 98% 93.8 1,298.9 1,256.5* 97% 93.4 1,291.7 1,247.0* 97% 89.0

Individual Loans 344.6 338.5* 98% 32.5 350.4 342.0* 98% 32.7 355.1 346.2* 98% 31.4

Affordable
74.6 72.7 97% 58.0 77.0 74.3 96% 44.2 79.6 77.3 97% 45.4
Housing

MSME 23.2 20.3 88% 20.1 23.3 20.5 88% 17.4 23.3 20.3 87% 15.2

FIG Lending 144.4 144.4 100% - 104.6 104.6 100% - 134.1 134.1 100% -

Others 17.9 16.2 91% 2.2 18.0 16.3 91% 1.8 18.5 17.0 92% 1.7

Total 1,905.3 1,860.6 98% 206.6 1,872.1 1,814.1 97% 189.6 1,902.3 1,841.9 97% 182.7

14
* Including OD collection
CONSISTENT COLLECTIONS MAINTAINING ASSET QUALITY
NPA & SMA started to normalize YTD NPA Movement Table#
PAR GNPA SMA NNPA
5.1%
4.2%
3.7% 3.6% 3.5%
93
2.3% 2.5%
2.2% 2.1% 2.1%
1.9% 2.6% 199
430
1.5%
1.6% 1.4%
0.4% 0.6%
0.09% 0.3%
0.16%

Sep'23 Dec'23 Mar'24 Jun'24 Sep'24

PAR 0 and GNPA (segment wise)

PAR 0 750

14.5% GNPA 613

8.6%
5.5%
4.3% 4.2%
2.8% 2.2% 2.8%
1.4% 0.2%0.2% 1.3%
Opening NPA Slippages Recoveries/ W/Off Closing NPA
GL IL MSME AHL FIG Others Upgrades
# Excluding IBPC/Securitisation
15
HEALTHY FLOATING PROVISION COVER
(₹ in cr)
Std+NPA Provision Floating PCR%
1,2 00.0 10 5%

96%
92% 95 %

87% 155
1,0 00.0

84%
85 %

78%
100
75 %

Total NPA
80 0.0

743 provision of 30
701 741
671 690 65 %
₹586 Crs Floating
120 120 120 Provision of
120 ₹250 Crs
60 0.0
120 120 55 %

871
45 %

40 0.0
PCR @78% excluding floating
35 %

provision of ₹30 cr and ₹100 Cr

581 621 623 under Tier II and Other
551 570 466
25 %
provisions respectively
20 0.0

15 %

0.0 5%

Sep'23 Dec'23 Mar'24 Jun'24 Sep'24 GNPA Floating Tier II Other Standard Total
Provision NPA capital# provision# Asset Provision
Provision Provision
# Floating provision of ₹ 250 crore continues to be on books & can be utilized for making specific provisions in future during extraordinary circumstances, with prior approval from the RBI. Of this
16
₹ 30 crore was moved to Tier II capital in Jun’22 and ₹120 crore is earmarked for PCR calculation.
Financial Overview

17
FINANCIAL OVERVIEW
Cost to Income Ratio & Operating Pre-Provision Operating Profit & PPoP
NII (₹ in crore) & NIM*
Expenses/ Average Assets (%) (RoA)
1,100

9.4% 9.3% 9.2% 5.3% 5.2%

100%

8.8% 8.8% 6.6% 4.9%

6.4%
1,000
10.0% 7.0%

4.7%
90%

6.1%
525

900 80%

6.0% 6.5%

4.3% 5.0%

800
8.0%

70%
5.7% 6.0%
425

4.0%

60%

5.5%

6.0%

700 325

50% 3.0%

934 941 944 519 510

5.0%

600

860 483 457 461

823
40%

4.0%
225

60%
4.5%
2.0%

52% 56% 56% 55%

30%

500

4.0%

20%
2.0% 125
1.0%

400

3.5%

10%

25 0.0%

300 0.0% 0% 3.0%

Q2FY24 Q3FY24 Q4FY24 Q1FY25 Q2FY25 Q2FY24 Q3FY24 Q4FY24 Q1FY25 Q2FY25 Q2FY24 Q3FY24 Q4FY24 Q1FY25 Q2FY25
Net Interest Income Net Interest Margin C/I Ratio (%) Opex/ Avg Assets PPoP PPoP (RoA)

5.8% 6.3% 5.2% 4.6%

9.0% 9.2%

1,885 58% 941 970

53%
1616

H1FY24 H1FY25 H1FY24 H1FY25 H1FY24 H1FY25

Opex/Avg
Net Interest Income Net Interest Margin Cost to Income ratio(%) PPoP PPoP(RoA) 18
Assets
* NIM based on total book including IBPC & Securitization
FINANCIAL OVERVIEW
PAT (₹ in crore) & RoE EPS* (₹) Net worth (₹ in crore) & BVPS (₹)
450

28.0% 30.6%

2.50
7,000.00

400

24.2% 24.8% 25.6%

6,000.00

2.00

350

20.9% 5,000.00

20.6%

1.50

300
4,000.00

15.7%

5,927

5,882
5,613
5,083
4,771
3,000.00
250

15.6% 1.00

328 330 1.68 1.53 1.71 1.56

300 301
2,000.00

1.21
200

233
0.50
10.6%

1,000.00

150

0.00

100 5.6%

Q2FY24 Q3FY24 Q4FY24 Q1FY25 Q2FY25 Q2FY24 Q3FY24 Q4FY24 Q1FY25 Q2FY25 Sep'23 Dec'23 Mar'24 Jun'24 Sep'24
PAT RoE Networth

29.0% 18.5%

35.0

30.0

25.0

29.1 30.7 30.4

652 3.33 20.0

23.4 25.0
534 2.76 15.0

10.0

5.0

H1FY24 H1FY25 H1FY24 H1FY25 Sep'23 Dec'23 Mar'24 Jun'24 Sep'24

BVPS 19
* Basic EPS
INCOME STATEMENT
Particulars (₹ in crore) Q2-FY25 Q2-FY24 YoY Growth Q1-FY25 QoQ Growth H1-FY25 H1-FY24 YoY Growth

Interest Earned 1,613 1,391 16% 1,577 2% 3,190 2,678 19%

Other Income 207 189 11% 197 5% 404 366 11%

Total Income 1,820 1,580 15% 1,774 3% 3,594 3,044 18%

Interest Expended 669 568 18% 636 5% 1,305 1,062 23%

Personnel Expenses 380 283 34% 348 9% 729 558 31%

Operating Expenses 310 245 26% 281 10% 591 482 22%

Total Cost 1,359 1,096 24% 1,265 7% 2,624 2,102 25%

Pre Provision Operating Profit 461 483 (4)% 510 (10)% 970 941 3%

Credit cost 151 47 221% 110 37% 260 73 257%

Other provisions &
(0) (0) NM 0 NM 0 0 NM
contingencies
Tax 77 109 (28)% 99 (22)% 176 217 (19)%

Net profit for the period 233 328 (29)% 301 (23)% 534 652 (18)%

20
TOTAL INCOME - BREAKUP
Particulars (₹ in crore) Q2-FY25 Q2-FY24 YoY Growth Q1-FY25 QoQ Growth H1-FY25 H1-FY24 YoY Growth

Interest on loan 1,405 1,210 16% 1,379 2% 2,784 2,343 19%

Int. on investments 203 177 15% 195 4% 398 326 22%

Securitization Income 4 4 (12)% 3 28% 7 8 (19)%

Total Interest Earned 1,613 1,391 16% 1,577 2% 3,190 2,678 19%

Processing Fees 70 73 (4)% 69 1% 139 140 (1)%

PSLC Income 8 0 NM 20 (63)% 28 26 7%

Insurance Income 29 37 (20)% 22 36% 51 46 10%

Bad Debt Recovery 25 39 (34)% 27 (5)% 52 74 (29)%

Treasury 9 1 646% 5 59% 14 9 64%

Misc. Income* 66 39 76% 54 24% 120 72 67%

Total Other Income 207 189 11% 197 5% 404 366 11%

Total Income 1,820 1,580 15% 1,774 3% 3,594 3,044 18%

* Includes cards AMC charges, NFS/ other banking operations income and foreclosure/ late payment & other charges
21
BALANCE SHEET
As at As at As at
Particulars (₹ in crore)
Sep 30, 2024 Jun 30, 2024 Sep 30, 2023
CAPITAL AND LIABILITIES
Net worth 5,882 5,927 4,771
Capital 1,934 1,933 2,156
Employees Stock Options Outstanding 82 77 55
Reserves and Surplus 3,866 3,918 2,560
Deposits 34,070 32,514 29,139
Borrowings 2,622 2,358 3,733
Other Liabilities and Provisions 1,045 1,252 1,038
TOTAL 43,619 42,050 38,680
ASSETS
Cash and Balances with Reserve Bank of India 2,253 2,119 1,847
Balance with Banks and Money at Call and Short Notice 262 351 408
Investments 10,592 11,118 10,930
Advances 29,179 27,114 24,325
Fixed Assets 480 470 357
Other Assets 853 878 814
TOTAL 43,619 42,050 38,680 22
HEALTHY CAPITAL ADEQUACY
(₹ in Crore) Sep’23 Dec’23 Mar’24 Jun’24 Sep’24

Credit Risk Weighted Assets 18,839 20,924 22,829 23,625 24,954

Tier I Capital 4,239 4,597 5,155 5,425 5,390

Tier II Capital* 506 503 482 446 443

Total Capital 4,745 5,099 5,637 5,870 5,833

CRAR 25.19% 24.37% 24.69% 24.85% 23.38%

Tier I CRAR 22.50% 21.97% 22.58% 22.96% 21.60%

Tier II CRAR 2.69% 2.40% 2.11% 1.89% 1.78%

Floating Provision considered in

30 30 30 30 30
Tier II out of 250 Cr
Floating provision of ₹250 Cr created in Jun’21 continues to be on books and can be utilized for making specific provisions in extraordinary circumstances with prior approval of RBI. Including ₹ 250 Cr of
floating provision, total provision on gross loan book are at ₹ 942 Cr as of 31st Dec’22 / ₹ 877 Cr as of Mar’23 / ₹ 845 Cr as of Jun’23 / ₹ 831 Cr as of Sep’23 / ₹ 801 Cr as of Dec’23 / ₹ 820 Cr as of Mar’24
/ ₹ 869 Cr as of Jun’24/ ₹ 871 Cr as of Sep’24
For FY 21 - 22 ₹250 Cr was utilized towards NNPA/ PCR calculation;
During June 2022 , the Bank had utilized ₹220 Cr for NNPA/ PCR calculation and ₹30 Cr was utilized as part of Tier II capital; As a result of sustained recovery efforts and continued improvement in the
Banks portfolio leading to reduction in GNPA of the Bank, in the current quarter only ₹120 Cr is utilized for NNPA/ PCR calculation, ₹30 Cr has been utilized as part of Tier II capital. The balance ₹100 Cr
has been grouped as part of other provisions without utilising the same towards Tier II capital, this amount continues to be earmarked for utilization for NNPA/PCR (as and when required) 23
 Ujjivan – Platform for growth
Please refer to Investor Meet Presentation for more details uploaded on our website, www.ujjivansfb.in

24
SERVING CUSTOMERS THROUGH MULTIPLE CHANNELS

Retail Mobile / Internet Banking Hello Ujjivan App

• Loaded with 125+ Features i.e financial & Non • India’s 1st Voice Visual Vernacular App launched for
Financial Micro Banking segments of customers
• Available in 9 Languages (including English) • Available in 11 Languages (including English) with
• Easy access to multiple relationships with one app Chatbot facility
• Multiple payments modes available such as NEFT, • Helps conduct basic financial & non-financial banking
RTGS, IMPS & Internal fund transfers transactions
• Value added features i.e GST & Bill Payments available

Payments Digital Acquisition (DFD / DSA)

Multiple • UPI enabled for customers to support P2P, P2M & P2PM
transactions
• Ujjivan’s fully digital solution to open Savings Account
& Fixed Deposit
Digital • Live on UPI Lite for low value UPI transactions below ₹ • Available for new and standalone existing customers
500 • Account can be opened from anywhere within India
channels • AePS enabled platform to promote Digital Inclusion • Solution integrated with video KYC
• Merchant QR Codes for small merchants/retailers • Ujjivan’s 1st solution fully deployed on AWS Cloud
• Secured Payment Gateways for e-Com transactions

Business Internet Banking SMS & Missed Call Banking

• Dedicated platform for Corporate customers
• Maker Checker facility • Providing basic services for customers using feature
• High volume bulk upload facility phones
• Multi Fund Transfer option available • Helps conduct basic banking transactions such as
• GST & Direct tax payments feature for corporate Balance Enquiry, Mini statement, Last 5 Transactions,
customers Request cheque Book, Hotlist Debit Card etc.

25
WELL DIVERSIFIED PAN INDIA PRESENCE

Total Gross Loan Book – ₹ 30,344 Cr* 26

*Includes IBPC and securitization
EXPANDING CUSTOMER BASE
Customer Base Growth Customer Base – Basis of Branch Classification

Asset Only Asset & Liability Liability Only

In Lakhs 91.5
89.6
86.0
82.4
79.4

39.6 41.2
37.4
35.1
33.4

*Semi-Urban branches largely cater to rural customers

45.0 46.5 46.9 • Liability customers grew by 17% YoY

42.2 43.6
• New customer acquisition continues to be a key focus
• Net Liability only customer addition at 1.6 lakhs for
the quarter
• Borrower base up with 0.3 lakhs net addition in Q2FY25
3.7 3.6 3.6 3.5 3.4
vs 1.4 lakhs in Q1FY25
Sep'23 Dec'23 Mar'24 Jun'24 Sep'24
27
 COMPREHENSIVE SUITE OF PRODUCTS & SERVICES
Micro, Small & Medium
Micro-Banking Enterprise Loans Affordable Housing Loans Financial Institutions Group Others

• Construction and Purchase • Term loan to NBFCs, HFCs

• Group Loans
Loan

• Home Improvement and MFIs

• Individual Loans • Prime LAP# - Semi Formal • Two-wheeler loans
• Composite Home • CC/OD
• Top up Loans • Elite LAP# – Formal • E–3 wheeler loans
• Home Equity Loan • Bank Guarantee
• Agriculture & allied loans • Business EDGE Overdraft • Busimoni OD
• Commercial Purchase Loan • CP/NCD
• Gold loan • Dealer Finance • OD against FD
• Pre Qualified Top-up • Working Capital Demand
• Street vendor loan • Working Capital Overdraft • Loan Against FD
• Micro-LAP Loan (WCDL)
• Water Sanitation Loan • Working Capital TL* • Non MF Loans
• Micro Business Loan
• Cattle Maintenance Loan
• Micro Home Improvement
• NULM^
Loan
• Pre-approved – IL

• Fixed Deposits • Insurance

• Current Account • Call money products
• Term Money • 3-in-1 Demat Trading Services

Third-Party
• G-Sec trading
Deposit

• Savings Account Fee • Forex

Institutional • Institutional Savings
Retail Products • Non Resident Account • Collection and based • APY & NPS
Products • Current Account CC/OD variants of
• Term Deposit Products • Aadhaar enrolment services
• Certificate of Deposit current account
• Digital Savings & FD • CMS
• PFMS Integration
• Safe deposit locker
Channels

ATM / POS / QR code/

Branch Banking, Asset Mobile & Internet Phone Banking, IVR, Internet & Corporate
Money Mitra/ Touch-
Centers Banking, Hello Ujjivan Video Banking Banking
points

# Loan against property 28

^ National urban livelihood mission
* Term Loan
STRONG INDEPENDENT BOARD (1/2)
Name Education Experience

Banavar Anantharamaiah Retired as Chairman and Managing Director of Andhra Bank after serving various Banks for about
Prabhakar Commerce graduate, University of 37 years. Prior to that he served as the Executive Director of Bank of India for a period over 3
Chairman and Independent Mysore, Chartered Accountant. years, He also worked abroad for about eight years in two stints at Zambia and U.K. He was the
Director Chief Executive of Bank of Baroda UK Operations.
He is a banker with over three decades of extensive strategic domain expertise in Retail, SME,
Sanjeev Nautiyal* Financial Inclusion, Operations, HR, International Banking, and Treasury. He earlier held
BA, MBA and Certified Associate of the
Managing Director and CEO significant roles as Deputy Managing Director, Financial Inclusion & Micro Markets, SBI and MD &
Indian Institute of Bankers
(w.e.f. July 01, 2024) CEO, SBI Life Insurance. He earlier served as an Independent Director in Life Insurance
Corporation and as an advisor in various organisations.

Samit Kumar Ghosh MBA, Wharton School of Business, Founder of UFSL and served as its MD & CEO. He retired as MD and CEO of Ujjivan SFB on
Non-Executive Director University of Pennsylvania. November 30, 2019. He is a Career banker with over 30 years of experience in India & overseas.

Finance professional with a rich experience of over two decades in various organizations & a
Sudha Suresh decade as practicing chartered accountant. She is the founding partner of S. Rao & Associates,
B.Com (Honors) C.A., Grad ICWA, CS
Independent Director Chartered Accountants, Bangalore and founder of Mani Capital. She was the MD & CEO (2017-
18) and Chief Financial Officer (2008-17) of UFSL
Career banker for nearly four decades with SBI as well as its associate banks. Handled varied
Rajni Mishra M.Com (Gold Medallist), MS University, assignments and diverse portfolios, gained exposure in risk management, branch administration,
Independent Director Vadodara corporate credit, forex treasury etc. She was the chairperson and Independent Director of NCL
Buildtek limited, Hyderabad
A global leader with a track record spanning 30+ years having worked in India, London and
Ravichandran Qualified FCCA (UK), ACMA (UK), Bahrain. He brings a strong business background and having worked with top Business Leaders in
Venkataraman Program for CFOs with Wharton Business over 100 countries. He is the Chairperson of eVidyaloka Trust, a not-for-profit social enterprise
Independent Director School into remote education for rural children in India. Previously, he has worked with HP’s Global
Business Services, Hewlett Packard, ANZ Bank and Bank Muscat.
*Mr. Sanjeev Nautiyal took charge as the MD & CEO w.e.f. July 01, 2024 29
STRONG INDEPENDENT BOARD (2/2)
Name Education Experience
Bachelor of Arts (Economics),
Fellow member ICAI, Rich work experience of 27 years in Banking industry with a focus on risk management. Previously was
Rajesh Kumar Jogi
Advanced Management associated with Natwest Group (erstwhile RBS Group) and was Chief Risk Officer, India of the Royal Bank of
Independent Director
Program from Harvard Scotland and subsequently the Country Head of Risk, India for the Group
Business School
HR expert with over 40 years of experience as a management consultant. Began her career with AF
Anita Ramachandran MBA from Jamnalal Bajaj Ferguson & Co and has worked in a wide range of areas. Founded Cerebrus Consultants in 1995 to focus on
Independent Director Institute HR advisory services, including Organisation transformation. Has been an Independent Director on various
Boards for the last 20 years.
She comes with 26+ years of banking experience in Retail Banking and NBFC domains with expertise in
leading Business, Banking operations, Credit and People functions. Carol is a key member of the leadership
Carol Furtado** Masters in Business team that laid the foundation and built Ujjivan. She was instrumental in the recognition of Ujjivan as a
Executive Director Administration (Finance) certified great place to work. She has previously worked with the ANZ group, Bank Muscat and Centurion
Bank Ltd. In 2009, she was the recipient of the Financial Women’s Association award by Women’s World
Banking in recognition of her demonstrated professional commitment.
She has over 30 years of experience in banking and impact investing. She is a Partner at UC Impower, an
MBA: Post Graduate Diploma in early-growth stage equity fund, incubated by Unitus Capital (2020-Present Previously, at Caspian Impact
Mona Kachhwaha***
Business Management Investment Adviser (2007-2019), she managed the India Financial Inclusion Fund. She started her career at
Independent Director
B.A. (Hons) Citibank (1994-2007), where she worked across various retail asset businesses and led the bank’s foray into
Inclusive Finance in 2005.

30
KEY GROWTH STRATEGIES
COMPREHENSIVE & RELEVANT PRODUCTS STRONG DISTRIBUTION & COLLECTION NETWORK
● Entire gamut of asset and liability products to attract new ● Use right combination of physical and digital channels and

01 customers and deepen existing customer relationships

● Expand range of third party products and services
● Increase penetration of asset products under Retail, MSME and
04 partnerships to expand reach, banking outlets and infrastructure
● Build a dynamic and strong collection network
● Strengthen alternate delivery channels and encourage customers to
housing segments move towards a cashless environment

FOCUS ON DIGITAL BANKING AND CONTINUE FOCUS ON IMPROVING FINANCIAL

AND DIGITAL INCLUSION
02 ANALYTICS
● User-friendly digital interface to extend bank’s reach and
offer a strong banking platform; focus on user adoption with
programs like DigiMitra*
05 ● Focus on the un-served and underserved segments and educate
customers to develop improved financial behaviour
● Maintain transparency, responsibly price loan offerings, effectively
● Invest in API platform, innovations, fintech partnerships to redress grievances and ensure disclosures in vernacular languages
widen product offerings/ banking solutions ● Continue to partner with Parinaam Foundation to enhance financial
● Invest strategically to integrate technology into operations to literacy and develop Kisan Pragati Clubs
empower customers, reduce costs and increase efficiencies ● Promote use of bank accounts, UPI and digital payment gateways
● Adopt robotic processes to automate operational processes
● Data analytics to be used to offer customized solutions
● Establish bank as a modern technology enabled bank

BUILD A STABLE & GRANULAR DEPOSIT BASE DIVERSIFY REVENUE STREAMS

● Leverage banking infrastructure to diversify product portfolio and

03 06
● Improve share of CASA, recurring and fixed deposits by building
a sticky deposit base and attracting new customers; focus on increase fee and commission-based business
retail deposit base to reduce cost of funds ● Increase focus on treasury income, bancassurance, fee and
● Selectively open branches in urban areas with large customer processing charges
base ● Introduce new products and services and focus on cross-selling to
● Target mass customer acquisition through focused programs existing customers

31
*Dedicated support for Digital Channel users
Annexures

32
AWARDS & ACCOLADES

33
SHAREHOLDING PATTERN AS ON SEP’24

34
CORPORATE SOCIAL RESPONSIBILITY

35
ENVIRONMENT, SOCIAL & GOVERNANCE (ESG)

36
FINANCIAL LITERACY PROGRAM (FLP)

37
THANK YOU

For Investor Queries:

investorrelations@ujjivan.com