Management and Leadership

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Management and leadership skills are often regarded as one and the same to many

businesses. While the two inherently share many similar characteristics, they differ in
that not all managers are leaders, but all leaders are managers. They are
complementary qualities inexorably linked to each other, and any attempt to extricate
one from the other is impossible. Whereas the manager exists to plan, organize and
coordinate, a leader serves to inspire and motivate. Militarily speaking, a manager is
the battlefield general while the leader is the commander-in-chief.

Qualities of a Manager

A manager is considered a copy of the leader, responsible for communicating the


rules and philosophies of the company to individual employees, and insuring that
they abide by them. For a manager, his or her relationships with employees are
determined by a hierarchical management system, and rarely through personal
ones. They are responsible for maintaining the day to day operations of the company
so the cogs of the operation stay well-oiled. Managers are generally more concerned
with the quarterly bottom line, and will often base decisions based on these
calculations. Good managers are often considered “good soldiers” in that they rarely
question the decisions of the higher echelons of the company, and only serve to
enforce the execution of its policies.

Qualities of a Leader

In contrast, a leader focuses on interpersonal relationships with other important


contacts in other companies, as well as promoting promising individuals within the
company to foster innovation. A leader bases his or her decisions on reports from
department heads to assess the entire company’s situation, and future strategies. A
true leader will also be willing to ignore the company’s quarterly bottom line for
several quarters – much to the chagrin of shareholders – and make investments for
a long-range growth perspective. A leader is considered a “fearless innovator” in that
he or she challenges the status quo and is unafraid to take high risks in search of
high rewards, for customers, employees and shareholders alike.

Comparison between Managers and Leaders

It is said that a manager asks “how” and “when”, whereas a leader asks “what” and
why”. In many professions, managers and leaders assume the same role. However,
if a leader of a business simply manages a company – rather than challenge its true
potential – then it will likely fall behind its industry peers. Likewise, if managers
overstep their bounds and attempt to revolt against the company, then they may
soon find themselves out of the job. In some cases, where micromanagement is
essential to maximize efficiency, nurture skills and keep employees organized,
strong managers are an absolute necessity to prevent high turnover rates and the
“brain drain” of a skilled workforce. A good leader will also stay in the front line of
battle, and be familiar with every aspect of the company, leading through inspiration
rather than coercing through hierarchical control. A perfect manager who attains the
status of a true leader will be able to lead people effectively and draw on the correct
strengths and knowledge of every key individual in the company. Many managers
will struggle for their entire careers and never attain this, but a skilled few will evolve
into true leaders.

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