e-Thirumanam

USER MANUAL

PAGE
SI NO TABLE OF CONTENTS
NO
1 INTRODUCTION 1
2 HINDU MARRIAGE 2
3 SPECIAL MARRIAGE 11
4 INTENDED MARRIAGE 20
5 PAYMENT 30
6 FAQ 32
7 CONTACT SUPPORT 33
 1. INTRODUCTION
Objective: e-Thirumanam is a digital initiative for Registration Department, Govt. of Puducherry. The
purpose of this portal is to make all the process of Pre-Registration of Marriage Application submission
completely online to the citizens without the need of physical visit to the department.

e-Thirumanam includes three following marriage types:

 Hindu Marriage
 Special Marriage
 Intended Marriage

Key Features:

 Pre-Registration Application Entry

 Bride & Groom Details
 Witness Details
 Payment through GRAS
 Appointment Booking
 Sub Registrar Verification
 Photo & Signature Capturing
 Certified Marriage Certificate

Benefits:

 Physical visit to the department can be eliminated for Pre-Registration of Marriage

 Can Apply, Track Application Status, Download acknowledgment slip, Book Appointment
online 24/7
 User manual guides new user in Application Registration process

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 2. HINDU MARRIAGE
1. Login to eThirumanam portal using URL: https://ethirumanam.py.gov.in and click Apply Hindu Marriage
as shown in the screenshot below

2. Read the instructions carefully and proceed as shown in the screenshot below

1
2

3. Enter a valid Mobile Number, enter the Captcha exactly and click Get OTP then enter the received OTP
and click Verify OTP & Login as shown in the screenshot below

4 5

2
4. Click New Application Entry as shown in the screenshot below

5. STEP:1 Enter all necessary fields and click on Save & Continue as shown in the screenshot below

6. STEP:2 Enter all necessary fields and click on Save & Continue to Proceed further to Step 3 or click Back
to edit the Step 1 (Marriage Details Entry) as shown in the screenshot below

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1

3
7. STEP:3 Enter all necessary fields and click on Save & Continue to Proceed further to Step 4 or click
Back to edit the Step 2 (BrideGroom Details Entry) as shown in the screenshot below

2
1

8. STEP:4 Enter all necessary fields and click on (1) Add Witness for three witnesses or click (4) Back to
edit the Step 3 (Bride Details Entry) and after entering all the three witness details click (5) Save &
Continue to Step 5 or (2) Edit to edit the witness details or (3) Delete the particular witness as shown in
the screenshots below

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 2

4 5

9. STEP:5 Enter all necessary fields and click on Save & Continue or click Back to edit the Step 4 (Witness
Details Entry) as shown in the screenshot below

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1

10. STEP:6 Click (1) Choose File (upload .pdf only) then click (2) Upload, check (3) Preview of the
uploaded files once all proofs are uploaded click (5) Save & Continue to Step 7 or (4) Back to edit the
Step 5 (Solemnisation Details) as shown in the screenshots below

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1

5
 3

4 5

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11. STEP:7 Verify all entered details and edit for any discrepancy then click on Save & Continue for Payment

1 2

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12. STEP:8 Verify the particulars and click on Make Payment as shown in the screenshot below

1 2

13. Click here PAYMENT for Payment process through GRAS

14. After completion of the Payment it will be redirected to the Appointment Booking click on the (1) Date,
(2) Time slot as per the convenience and click (3) Book Appointment then Confirm the Appointment as
shown in the screenshots below.

4 5

8
15. After Successful appointment booking it will be redirected to the Dashboard or the citizen can click on
the (1) Dashboard at any time to see the progress of the application(s) and Download (2) Fee Receipt
and (3) Acknowledgement Slip. Citizen can anytime (4) Edit the application and (5) Re-Schedule the
appointment until their appearance before the SR and (6) Track Application status helps to get the current
status of the Application

4 2 6

16. For Rejected applications: (1) Track application status can be fetched and relevant steps can be edited
using (2) Edit option and the Application can be resubmitted using (3) Submit Application as shown in
the screenshots below

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 2 3

Once the Application is submitted and Appointments are booked successfully the Bride, Groom, Witnesses
and Parents of the Bride and Groom should reach the concerned SR Office along with the downloaded
acknowledgement slip and all the originals of the documents submitted in Document details entry on the
booked Date and Time.

After visiting the office the Certificate will be generated and the Marriage Registration process will be
completed which can be tracked in track Application Status.

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 3. SPECIAL MARRIAGE
1. Login to eThirumanam portal using URL: https://ethirumanam.py.gov.in and click Apply Special Marriage
as shown in the screenshot below

2. Read the instructions carefully and proceed as shown in the screenshot below

1
2

3. Enter a valid Mobile Number, enter the Captcha exactly and click Get OTP then enter the received OTP
and click Verify OTP & Login as shown in the screenshot below

4 5

11
4. Click New Application Entry as shown in the screenshot below

5. STEP:1 Enter all necessary fields and click on Save & Continue as shown in the screenshot below

6. STEP:2 Enter all necessary fields and click on Save & Continue to Proceed further to Step 3 or click
Back to edit the Step 1 (Marriage Details Entry) as shown in the screenshot below

2
1

12
7. STEP:3 Enter all necessary fields and click on Save & Continue to Proceed further to Step 4 or click
Back to edit the Step 2 (BrideGroom Details Entry) as shown in the screenshot below

2
1

8. STEP:4 Enter all necessary fields and click on (1) Add Witness for three witnesses or click (4) Back to
edit the Step 3 (Bride Details Entry) and after entering all the three witness details click (5) Save &
Continue to Step 5 or (2) Edit to edit the witness details or (3) Delete the particular witness as shown in
the screenshots below

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 2

4 5

9. STEP:5 Enter all necessary fields and click on Save & Continue or click Back to edit the Step 4 (Witness
Details Entry) as shown in the screenshot below

2
1

10. STEP:6 Click (1) Choose File (upload .jpg/.png for Photos and Signatures .pdf for other proofs only)
then click (2) Upload, check (3) Preview of the uploaded files once all proofs are uploaded click (5) Save &
Continue to Step 7 or (4) Back to edit the Step 5 (Solemnisation Details) as shown in the screenshots below

2
1

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 3

4 5

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11. STEP:7 Verify all entered details and edit for any discrepancy then click on Save & Continue for Payment

1 2
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12. STEP:8 Verify the particulars and click on Make Payment as shown in the screenshot below

1 2

13. Click Here PAYMENT for Payment process through GRAS

14. After completion of the Payment it will be redirected to the Application Submission with Generated notice
file click on (1) I Agree to the terms and (2) Save & Submit the Application

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 15. After Successful application submission it will be redirected to the Dashboard or the citizen can click on
the (1) Dashboard at any time to see the progress of the application(s) and Download (2) Fee Receipt and
(3) Acknowledgement Slip and (4) Notice. Citizen can anytime (5) Edit the application (6) Track
Application status helps to get the current status of the Application

3
6

5 2 4

16. After SR approval Citizen can Book Appointment by (1) Appointment Booking as shown in the screenshot

17. STEP: 9 Select (1) Date and (2) Time then click (3) Book Appointment (Note: Appointment date should
be 30 days after the approval of SR) further click (4) I confirm and (5) Confirm as shown in the screenshots

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 5
4

Once the Application is submitted and Appointments are booked successfully the Bride, Groom, Witnesses
and Parents of the Bride and Groom should reach the concerned SR Office along with the downloaded
acknowledgement slip and all the originals of the documents submitted in Document details entry on the
booked Date and Time.

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 4. INTENDED MARRIAGE
1. Login to eThirumanam portal using URL: https://ethirumanam.py.gov.in and click Apply Intended
Marriage as shown in the screenshot below

2. Read the instructions carefully and proceed as shown in the screenshot below

1
2

3. Enter a valid Mobile Number, enter the Captcha exactly and click Get OTP then enter the received OTP
and click Verify OTP & Login as shown in the screenshot below

4 5

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4. Click New Application Entry as shown in the screenshot below

5. STEP:1 Enter all necessary fields and click on Save & Continue as shown in the screenshot below

6. STEP:2 Enter all necessary fields and click on Save & Continue to Proceed further to Step 3 or click
Back to edit the Step 1 (Marriage Details Entry) as shown in the screenshot below

2
1

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 7. STEP:3 Enter all necessary fields and click on Save & Continue to Proceed further to Step 4 or click
Back to edit the Step 2 (BrideGroom Details Entry) as shown in the screenshot below

2
1

8. STEP:4 Enter all necessary fields and click on (1) Add Witness for three witnesses or click (4) Back to
edit the Step 3 (Bride Details Entry) and after entering all the three witness details click (5) Save & Continue
to Step 6 or (2) Edit to edit the witness details or (3) Delete the particular witness as shown in the
screenshots below

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 2
3

4 5

9. STEP:6 Click (1) Choose File (upload .jpg/.png for Photos and Signatures .pdf for other proofs only) then
click (2) Upload, check (3) Preview of the uploaded files once all proofs are uploaded click (5) Save &
Continue to Step 7 or (4) Back to edit the Step 4 (Witness Details) as shown in the screenshots below

2
1

23
 3

4 5

24
10. STEP:7 Verify all entered details and edit for any discrepancy then click on Save & Continue for Payment

1 2
25
 11. STEP:8 Verify the particulars and click on Make Payment as shown in the screenshot below

1 2

12. Click here PAYMENT for Payment process through GRAS

13. After completion of the Payment it will be redirected to the Application Submission with Generated notice
file click on (1) I Agree to the terms and (2) Save & Submit the Application

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14. After Successful application submission it will be redirected to the Dashboard or the citizen can click on
the (1) Dashboard at any time to see the progress of the application(s) and Download (2) Fee Receipt
and (3) Acknowledgement Slip and (4) Notice. Citizen can anytime (5) Edit the application (6) Track
Application status helps to get the current status of the Application

3
6

5 2 4

15. For Rejected Applications : (1) Track application status can be fetched and relevant steps can be edited
using (2) Edit option and the Application can be resubmitted using (3) Submit Application as shown in
the screenshots below

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 3
2

16. After SR approval Citizen can Book Appointment by (1) Appointment Booking as shown in the
screenshot below

17. STEP: 9 Select (1) Date and (2) Time then click (3) Book Appointment (Note: Appointment date should
be 30 days after the approval of SR) further click (4) I confirm and (5) Confirm as shown in the
screenshots below

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 5
4

Once the Application is submitted and Appointments are booked successfully the Bride, Groom, Witnesses
and Parents of the Bride and Groom should reach the concerned SR Office along with the downloaded
acknowledgement slip and all the originals of the documents submitted in Document details entry on the
booked Date and Time.

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 5. PAYMENT

1. Select SBI e-Payment (or) Payment Gateway For Other Banks and click Proceed for Payment as
shown below.
a. SBI e-Payment:
i. SBI Net Banking (No extra charge)
ii. Other Banks Net Banking (Rs. 6 extra charge)
iii. SBI Rupay Cards Only (No extra charge)
iv. Other Banks Rupay Cards Only(No extra charge)
b. Payment gateway For Other Banks:
v. Debit/ Credit Card (No extra charge)
vi. Internet Banking (Rs. 5.90 extra charge)
vii. UPI like GooglePay, PhonePe, Paytm, BHIM, etc. (No extra charge)

1(a). Select payment method and proceed paying the fee as shown in the screenshot below.

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 i iii

ii iv

1(b). Select Payment method and proceed paying the fee as shown in the screenshot below.

Vi

Vii

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 6. FAQ

1. What to be done in case of payment failure?

Go to the Dashboard, find the application and click on retry payment option then proceed for payment.
2. What should be done if Payment is failure but the money debited from the account?
It will be refunded to the account automatically within 3 working days (or) can contact helpdesk anytime.
3. What is the time-taken for approving Application submitted under Special Marriage and
Intended Marriage?
It will be approved by Sub-Registrar within one week of timespan and Citizen can approach the
concerned SR for further details.
4. Does Re-Scheduling applicable for Special and Intended Marriage?
Yes, once SR approves the application citizen can schedule/ reschedule at any time and the appointment
date should be after 30 days from the application approval date by the SR.

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 7. CONTACT SUPPORT

For Online Support and Queries contact the office by following means:
1. Get your queries rectified from the official telegram group -
https://t.me/joinchat/QAOBKTqf2_9iMzA9.
2. To get clarified with your doubts and questions write a mail to regn-it@nic.in with Document ID and
relevant supporting documents.

Citizen can approach Sub-Registrar office with relevant proofs anytime for queries.

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