HANDLING, OPERATING AND

Model HERCULES Q 7-12-18

MATRIX ENGINEERING S.A.

Piazza Cioccaro 4
CH-6900 Lugano – Switzerland
CHE-109.850.057
Tel. 0041-91-9211340 USE AND
www.matrix-gelatomachines.net MAINTENANCE BOOK
MADE IN E.U.
1 INSTRUCTIONS ON HOW TO USE THE GUIDE ...................................... 5
1.1 SYMBOLS USED IN THE GUIDE ........................................................ 5
2 GENERAL FEATURES AND SPECIFICATIONS ....................................... 6
2.1 GENERAL FEATURES ........................................................................ 6
2.2 IDENTIFICATION OF THE APPLIANCE ............................................. 8
2.3 TECHNICAL SPECIFICATIONS .......................................................... 9
3 TRANSPORTATION AND PLACING OF THE APPLIANCE ................... 10
3.1 INSTRUCTIONS FOR PREVENTING INJURIES .............................. 10
3.2 UNLOADING THE APPLIANCE FROM THE LORRY........................ 11
3.3 UNPACKING OF THE APPLIANCE................................................... 12
3.4 PLACING THE APPLIANCE ON THE GROUND ............................... 12
4 REQUIREMENTS AND CONDITIONS FOR NORMAL OPERATION OF
THE APPLIANCE ............................................................................................ 13
4.1 ENVIRONMENTAL CONDITIONS ..................................................... 13
4.2 WATER SUPPLY REQUIREMENTS ................................................. 13
4.3 ELECTRICITY SUPPLY REQUIREMENTS ....................................... 14
5 CONNECTING THE APPLIANCE ............................................................ 15
5.1 INSTRUCTIONS FOR PREVENTION OF INJURIES ........................ 15
5.2 CONNECTING THE APPLIANCE TO THE WATER SUPPLY ........... 15
5.3 CONNECTING THE APPLIANCE TO THE POWER SUPPLY .......... 16
6 OPERATING THE APPLIANCE ............................................................... 17
6.1 CONTROL BOARD ............................................................................ 17
6.2 ICE CREAM PRODUCTION key........................................................ 18
6.3 MIXING key ........................................................................................ 18
6.4 FAST MIXING – EJECTION OF ICE CREAM key ............................. 18
6.5 PRODUCE MINIMAL AMOUNT OF ICE CREAM key ....................... 18
6.6 STOP / RESET key ............................................................................ 18
6.7 ICE CREAM PRODUCTION DISPLAY WITH KEYS ......................... 18
6.8 Urx MESSAGES ................................................................................ 21
6.9 ICE CREAM PRODUCTION PROGRAMS ........................................ 22
6.10 ADDITIONAL AUXILIARY FUNCTION KEYS .................................... 25
6.11 SETTING THE NUMBER OF REVOLUTIONS (MODELS WITH
INVERTER ONLY) ........................................................................................ 27
7 PROTECTION OF THE USER AND OF THE MACHINE ......................... 27
7.1 PROTECTION OF THE USER........................................................... 27
7.2 ELECTRICAL OVERLOAD PROTECTION ........................................ 27
7.3 THERMIC SAFETY DEVICES ........................................................... 28
7.4 PROTECTION OF THE COOLING SYSTEM .................................... 28
8 USE OF THE APPLIANCE ....................................................................... 28
8.1 INSTRUCTIONS FOR THE PREVENTION OF INJURIES ................ 28
8.2 ASIC RULES FOR OPERATING THE APPLIANCE .......................... 29
8.3 PROCESSING CYLINDER DOOR .................................................... 30
8.4 OUTLET HOLE COVER .................................................................... 30
8.5 TO-DO LIST BEFORE OPERATING THE APPLIANCE .................... 31
8.6 PRODUCTION OF MINIMAL AMOUNT OF ICE CREAM .................. 32
8.7 ICE CREAM PRODUCTION .............................................................. 32
8.8 ICE CREAM EJECTION .................................................................... 32
9 CLEANING OF THE APPLIANCE ............................................................ 33
9.1 INSTRUCTIONS FOR THE PREVENTION OF INJURIES ................ 33
9.2 CLEANING THE SURFACES OF THE APPLIANCE ......................... 34

2
 9.3 USING THE SHOWER FOR CLEANING ........................................... 34
9.4 CLEANING OF PARTS THAT COME IN CONTACT WITH THE ICE
CREAM ......................................................................................................... 35
9.5 DISINFECTING THE ICE CREAM PRODUCTION CYLINDER ......... 46
10 MAINTENANCE OF THE APPLIANCE .................................................... 46
10.1 INSTRUCTIONS FOR PREVENTION OF INJURIES ........................ 47
10.2 PROBLEMS, ERRORS AND TROUBLESHOOTING ........................ 47
10.3 REGULAR MAINTENANCE INSPECTION PLAN.............................. 48
10.4 TEST RUN ......................................................................................... 48
10.5 CHECKING THE CONDITION AND WEAR OF THE MIXER BLADES
49
10.6 REPLACING THE MIXER BLADES ................................................... 49
10.7 SETTING THE WATER REGULATION VALVE ................................. 52
10.8 DANGER OF TEMPERATURES BELOW 0 °C ................................. 53
10.9 ORDERING SPARE PARTS .............................................................. 55

3
 1 INSTRUCTIONS ON HOW TO USE THE GUIDE
Since we are in the company MATRIX aware that it is in yours as well as in our
interest that the machine would operate at its best and as cheap as possible we
have prepared this instruction manual, in order to assist you with your machine.
The instruction manual must be stored near the machine, so you will be able to
access it when needed.

Only authorized persons (operators), who know how to operate the appliance,
are allowed to handle and operate it. Operators must read and study the
manual carefully and they must follow the instructions.
The company MATRIX can not be held responsible for any kind of damage or
injuries occurred due to non-consideration of the instruction manual.

Further to these instructions, all applicable environmental legislation and

regulations regarding safety at work must be taken into consideration.
Handling the appliance required carefulness, which is expressed in the manual
with symbols.

1.1 SYMBOLS USED IN THE GUIDE

This symbol represents important content in the manual. You should study the
text accompanied with this symbol carefully. Disregard of instructions and
warning symbols may lead to serious personal injury and damage to the
appliance.

This symbol represents explicit prohibition of specific actions or operations.

When you see this symbol, special attention should be paid to what it refers.

 This symbol calls your attention to the importance of the text as regards proper
handling of the appliance, but without danger of personal injury.

 This symbol means that the content of the text is of a technical nature and is
related to technical specifications.

 This symbol is an instruction to proceed with caution while engaging in a

specific operation referred to in the text.

This symbol means that the action to which it refers may also be carried out by
persons skilled in the operation of the appliance.

This symbol is a warning that any action or operation referred to in the text must
be carried out only by authorized servicing personnel.

2 GENERAL FEATURES AND SPECIFICATIONS

4
2.1 GENERAL FEATURES

The appliance is designed exclusively for the ice cream production and the
processing of fresh ice cream. The manufacturing company MATRIX cannot be
held liable in any way for personal injuries or damage caused to the appliance
in cases when the appliance has been used for any other purposes than those
specified.

The appliance consists of:

o main construction
o side panels and top cover
o mixture producing cylinder with mixer
o electrical assembly
o hydraulic assembly (water)
o cooling assembly

It is forbidden to reassemble, alter or in any way modify the appliance or any

part of the appliance without an express permission of the manufacturer.

This appliance is designed in compliance with the following European

directives:

o CE 98/37 and updates,

o CEE 73/23 and updates,
o CEE 89/336 and updates,
o CEE 89/109 and updates,

and following standards:

o EN 292
o EN 294
o EN 60204

This appliance is fully compliant with all legal standards for operational safety.
The level of operating noise does not exceed 70 dB. Cooling is carried out with
the use of ecological gas R507 / R 404A and water condenser with the
possibility of mounting air condenser.

With the intention to provide our customers with a well-tested appliance, ready
for normal operation, the initial start-up is always carried out at the factory by
the manufacturer before the product is packed and shipped to our client.
Additional start-up and appliance's adjustments can be made on the client's
premises by technicians authorized by MATRIX.
The price of the appliance does not include the initial start-up on the client's
premises.
Set the appliance in a suitable place, block it to ensure stability, and connect to
the water and power supplies. Blocked and connected appliance is ready for
operation.
The price of the appliance does not include installation costs and the cost of the
demonstration of its operation.

The warranty does not include replacements or repairs of malfunctions caused

by incorrect connection of the appliance.

5
 The quality and the quantity of the ice cream depend on:

o temperature of the cooling water

o temperature of air
o final temperature of the ice cream
o quantity and quality of the ice cream mixture
o desired consistency of ice cream
o increase in the volume of ice cream

Mixtures treating starts by pouring ice cream mixture in the mixture production
cylinder and then pressing the button ICE CREAM PRODUCTION. The
appliance will produce ice cream by means of mixing and cooling of the mixture
in accordance with the chosen program (Pr1 ~ Pr4). Ice cream is poured out
through the ejection hole into the vessel by pressing FAST MIXING –
EJECTION OF ICE CREAM key.

Operations of the appliance:

 mixing and cooling of the ice cream mixture in the production cylinder in
accordance with the chosen program (Pr1 ~ Pr4) (PRODUCTION OF
THE ICE CREAM);
 mixing and cooling of the ice cream mixture in the production cylinder in
accordance with the chosen program (Pr1 ~ Pr4) (PRODUCE MINIMAL
AMOUNT OF ICE CREAM);
 fast mixing in the production cylinder (EJECTION OF THE ICE CREAM);
 slow mixing in the production cylinder (MIXING, CLEANING, TEST RUN)

The warranty does not include replacements or repairs of malfunctions caused

by incorrect use of the appliance.

2.2 IDENTIFICATION OF THE APPLIANCE

Every appliance has its own identification label, which is fixed on the backside
 of the appliance.

6
The ID label contains the essential technical specifications of the appliance:

o manufacturer
o manufacturers address
o model
o serial number
o power supply voltage
o nominal frequency
o maximum current
o cooling gas type
o cooling gas weight
o power
o year of manufacturing

The ID label must not be removed or damaged.

MOD. HERCULES 18 Q N. 202677

400V 3PH ~ 50 Hz 22A
GAS R507 (AZ 50) 10 kW
2500gr

2014 Made in EU

7
 2.3 TECHNICAL SPECIFICATIONS

The appliances essential technical specifications:

 o
o
power supply voltage (see appliance label)
maximum current (see appliance label)
o power (see appliance label)
o nominal frequency (see appliance label)
o water consumption
o production capacity
o capacity of a cylinder cycle
o weight
o dimensions

All technical specifications, such as the weight, dimensions and power of the
appliance are not mandatory for the manufacturer and may change.

C
B

MODEL
WATER PRODUCTION OF SINGLE QUANTITY
HERCULES WEIGHT DIMENSIONS POWER
FLUX cca ICE-CREAM VOLUME/CYCLE
Q
Kg A B C KW *l/cycle Kg/h Min kg Max kg
7 257 520 860 1338 4,6 35 9~42 1,5 7
12 282 520 860 1338 7,3 50 18~72 3 12
18 372 610 1055 1420 10,1 70 18~108 3 18
27 465 610 1155 1420 15,9 90 24~162 4 27

* The water consumption depends on:

 the incoming water temperature

 the ice cream mixture type
 the ice cream mixture temperature
 the required final ice cream temperature

8
 3 TRANSPORTATION AND PLACING OF THE
APPLIANCE
3.1 INSTRUCTIONS FOR PREVENTING INJURIES

Pay due attention to legally required safety measures.

At work wear suitable clothing. Do not wear ties, jeweller’s chains or belts,
which could get caught in the machine.

Do not shift or dislocate the safety switches or protective parts.

Make sure that the lifting device is in good condition and that its load capacity
exceeds the weight of the appliance (refer to the technical specifications data
sheet).


Lift the appliance following the instructions for its use and maintenance. Pay
attention to the handling and handgrip locations. The use of a suitable lifting
device is recommended.

While lifting or moving the appliance do not stand under the machine.

Do not turn the appliance after holding the cables or the water hose has lifted it.

If you have to attend to any work higher up above the appliance, you should use
a suitable ladder and not the appliance for support.

9
 3.2 UNLOADING THE APPLIANCE FROM THE LORRY

Required devices are a hand lift for pallets and a forklift truck with load capacity
of at least 1,200 kg.

Lift the crate containing the appliance using the hydraulic palette lift and move it
as close to the open side of the lorry as possible.

 Remove the hand lift from underneath and handle the crate with the forklift
truck. Make sure that the weight is focused on the holding points.

Remove the crate from the lorry with the forklift truck in reverse gear as soon as
the crate is moved out of the lorry, and lower the crate to the minimal height of
around 30 cm.

Slowly and carefully place the box containing the appliance in its place. To
move the appliance around on the premises use wheels, which are supplied
with the appliance.

10
 3.3 UNPACKING OF THE APPLIANCE

Upon the delivery of the appliance check if the crate was not damaged during
transportation.
The appliance is fixed to the pallet with two screws. The side covers should be
removed and the screws detached.
 When the machine is unpacked, make sure that the packaging is disposed in a
suitable manner and in compliance with standards on environmental safety.

3.4 PLACING THE APPLIANCE ON THE GROUND

Place the machine on a level solid surface with an adequate strength of at least
600 kg per m² for the weight of the machine, and position the appliance at least
60 cm away from the wall or other objects. Leave enough space in front of the
appliance to ensure comfortable access and work with the appliance.
While placing the appliance in position, block the front wheels (by pressing the

 brake), which will ensure that the appliance will not be able to move.

11
4 REQUIREMENTS AND CONDITIONS FOR NORMAL
OPERATION OF THE APPLIANCE

Before connecting the appliance to electricity supply, the operator must make
sure that environment requirements have been met: the temperature and
humidity of the air must be appropriate and the water supply and electricity
networks comply with all requirements for normal operation of the appliance.
When the characteristics of either the water supply or electricity network fail to
meet the requirements for normal operation, the machine must not be
connected to power supply.

4.1 ENVIRONMENTAL CONDITIONS

Prior to connecting the appliance, the temperature and the humidity of the
environment, in which the appliance will be operated, must be assessed and
checked.

min. max.
AIR TEMPERATURE 10°C 25°C
AIR HUMIDITY 0% 70,00%

If room temperature drops under 0 ºC (273K), water must be released from the
condenser.

4.2 WATER SUPPLY REQUIREMENTS

Prior to connecting the appliance to the power source, the temperature,

pressure and water flow from the water supply network must be checked.

Permitted water temperature and water pressure from the water supply network:
min. max.
WATER TEMPERATURE 5°C 29°C
WATER PRESSURE 100kPa (1bar) 800kPa (8bar)
WATER FLOW 600l/h

Water supply must be checked for all conditions that are required for alimentary
use.

Low water pressure causes the cooling system to function improperly. The
cooling gas does not condense, thus causing the compressor to overload. In
such cases, the safety pressure valve kicks in and switches off the compressor.
The results of mixture treating and ice cream production when the water
pressure is too low are not as good as when the water pressure is normal.

The maximum presence of chlorides in water is 120 ppm. Exchangers are not
suitable for the use of salt water.

12
4.3 ELECTRICITY SUPPLY REQUIREMENTS

Prior to connecting the appliance to the power source, the voltage and the
maximum power current allowed in the network must be checked and the
appliance must be protected externally with FUSES and the MAIN SWITCH.

Permitted voltage of three-phase appliances (400/50/3):

nominal voltage min. voltage max. voltage
400V 380V (400V–5%) 420V (400V+5%)

The diameter of each phase conductor must be of an appropriate dimension

(corresponding to the power of the fuses).
The MAIN SWITCH must be installed in the immediate vicinity of the appliance,
where it must be easily visible, accessible to the operator and appropriately
marked.
Magnetothermic differential FUSES (slot  3 mm) of appropriate dimensions
must be installed between the electricity network and the MAIN SWITCH.

model stroja max. current fuse type

HERCULES 7 (three-phase) 20 A SLOW
HERCULES 12 (three-phase) 25 A SLOW
HERCULES 18 (three-phase) 32 A SLOW
HERCULES 27 (three-phase) 40 A SLOW

The position of the MAIN SWITCH with the FUSES in the power circuit scheme
of the appliance:

THREE-PHASE

5 CONNECTING THE APPLIANCE

5.1 INSTRUCTIONS FOR PREVENTION OF INJURIES

When the characteristics of either the water supply or electricity network fail to
meet the requirements for normal operation, the machine must not be
connected to the power supply.

13
 It is forbidden to connect the appliance to the power source when the floor
around the appliance is wet.
It is forbidden to connect the appliance to the power source if any of the side
panels and the cover is missing.

5.2 CONNECTING THE APPLIANCE TO THE WATER SUPPLY


The water supply regulation valve is connected to the WATER SUPPLY PORT.
The water outlet pipe is connected to the WATER OUTLET PORT and to the
outlet pipe leading to the drain. All these terminals have a diameter of 3/4" and
are located on the backside of the machine.
To connect the appliance to the water supply (water supply port) and the outlet
to the drain (water outlet port), use pipes capable of withstanding 1MPa and
measuring at least ½” in diameter (make sure upon the delivery that the pipes
are supplied with the appliance).

WATTER SUPPLY PORT (shower – drinkable water)

WATER OUTLET PORT (condenser)

WATTER SUPPLY PORT (condenser)

If the appliance is meant to be used in areas with two separate water supplies,
two separate water connectors are built in it, one for each: a DRINKING
WATER SUPPLY PORT and a COOLING WATER SUPPLY PORT
(condenser).
The valve belonging to the cooling water supply must not be connected to the
DRINKING WATER SUPPLY PORT.
The valve belonging to the drinking water supply may be connected to the
COOLING WATER SUPPLY PORT and/or to the DRINKING WATER SUPPLY
PORT.
The valve should be opened after the appliance has been connected to the
water supply system.

5.3 CONNECTING THE APPLIANCE TO THE POWER SUPPLY

Only appropriately trained technicians are allowed to connect the appliance to

the electrical current. They must follow installation instructions and observe the

14
occupational safety regulations applying in the country in which the appliance is
being installed. They must read the instructions carefully and above all
thoroughly familiarize themselves with the sections on REQUIREMENTS AND
CONDITIONS FOR NORMAL OPERATION OF THE APPLIANCE and the
machine’s electrical circuit scheme.
Before connecting the appliance, all attachments that might have become loose
during transportation must be checked. Attachments that may have become
loose or disconnected must be screwed back on and tightened.

Connecting instructions for four-vein cable (three-phase appliances – 400/50/3):

phase type colour

L1 400 V ~ black
L2 400 V ~ brown
L3 400 V ~ grey
PE ground yellow-green

A test start-up of the appliance is carried out by an appropriately trained

electrician who has also connected the machine so as to make sure that it is
properly connected (see the section on MAINTENANCE).
If the machine has been connected correctly, the mixer in the mixture-treating
cylinder will rotate anti - clockwise.
Should the mixers rotate in the wrong direction, it is necessary to change the
connecting position of any of the two phases.
Production cylinder mixer, installed in appliances with built-in inverter, will rotate
in the correct direction regardless of the connecting position of either of the
phases.

After connecting the appliance to the electricity network, appropriately trained

electrician must also control the power consumption. The current must not
exceed the maximum allowed on the identification plate or sticker (see the
section GENERAL FEATURES AND SPECIFICATIONS).

6 OPERATING THE APPLIANCE

The user operates the appliance standing in front of appliance. This position
allows user to handle the control panel, the safety switch and the water flow
regulation valve (shower).
The appliance must be always under users control during operation.

15
 WATER PIPE CONTROL
(DRINKABLE WATER) BOARD

SAFETY
SWITCH

WATER VALVE

The control panel is used to display the status or the operation phase the
machine is in, to perform settings and to show messages and errors while
producing ice cream.
The safety switch is used to safely and securely switch of the electronics. The
electronics is switched off by pressing down the switch-off key in the normal
position and then depressing it. The switch will normally remain down and must
be pulled back up by hand to return to its normal position.
The shower is used for cleaning of the appliance.

7 CONTROL BOARD
The control board consists of a display with keys and keys with light indicators.
 The display with keys and light indicators serves to display the status or
operation phase of the appliance, various messages and error messages during
mixture treating and for setting processing parameters for the ice cream
mixture.
Keys with light indicators are used to start or terminate various functions.
Pressing such a key will activate a designated function and the indicator above
the key will light up.

7.1 ICE CREAM PRODUCTION key

By pressing this key the process of ice cream production will start.
When the appliance reaches the set value the ice cream
production process is finished, which is indicated by means of a
beep-sound and a flashing light indicator above the key. The ice
cream is produced.

7.2 MIXING key

16
 Pressing this key will start mixing the ice cream mixture in the
cylinder without activating the compressor. This operation is also
used for test runs and for washing of the ice cream production
cylinder. It is recommended that this operation is used for a very
short period of time.

7.3 FAST MIXING – EJECTION OF ICE CREAM key

By pressing this key the mixing process at a high speed starts.

This function is used at the end of the ice cream production
process in order to eject the ice cream out of the production
cylinder. It is recommended that this operation is used for a very
short period of time.

7.4 PRODUCE MINIMAL AMOUNT OF ICE CREAM key

By pressing this key the machine will produce a minimal amount

of ice cream. When the appliance reaches the set value the ice
cream production process is finished, which is indicated by means
of a beep-sound and a flashing light indicator above the key. The
ice cream is produced.

7.5 STOP / RESET key

Pressing this key will stop the operation of the appliance,

regardless of the current phase. OFF is displayed on the display.
After this, any key may be used.

7.6 ICE CREAM PRODUCTION DISPLAY WITH KEYS

UP key

Pressing UP key:

 if the appliance is in the STOP position, the pressing of the UP

key will display the mixture’s temperature;
 if the appliance is in the SET phase, the pressing of the UP
key will rise edited value;
 if the appliance is in the MIXING phase, the pressing of the UP
key will enter SET phase and display the number of revolutions
for MIXING phase (only models with built-in inverter).

DOWN key

Pressing DOWN key:

 if the appliance is in the STOP position, the pressing of the

DOWN key will display the mixture’s consistency (option);
 if the appliance is in the SET phase, the pressing of the DOWN
key will lower edited value;

17
  if the appliance is in the MIXING phase, the pressing of the
DOWN key will enter SET phase and display the frequency of
MIXING phase (only models with built-in inverter).

Appliance in the STOP position

OFF This message means that appliance is in the STOP position.

Pressing the UP or DOWN key will display the mixture’s
temperature or consistency.

Compressor cannot be switched on

This message means that compressor cannot be switched on due

-P- to the pressostat. When it can be switched on again, the symbol
disappears and cooling is activated.

Appliance is active, but with no cooling (only models with built-in inverter)

--- This message means that appliance is active, but with no cooling.
UP and DOWN keys activate the entry of frequency – a change in
the mixing speed (only models with built-in inverter).

Cylinder door is open and/or the protective disk of the production cylinder is
taken off

dor This message means that cylinder door is open or the protective
disk of the production cylinder was taken off. Only the SET phase
keys are allowed, the remaining keys are not allowed. Due to the
cylinder door being open, the machine enters the STOP state. If
the active phase is stopped due to this, a beeping sound is
activated.

Displayed address of the currently selected program

PrX This message shows address of the currently selected program.

Pressing the SET key (when the machine is in the OFF status)
and then the ICE CREAM PRODUCTION key (SET display), and
then the ICE CREAM PRODUCTION key again, the machine will
display the currently selected program. Programs can be selected
by using the UP and DOWN keys. A selected program is valid,
when confirmed with the SET key.

Exceeded temperature of the mixer engine

This error message means that the temperature of the mixer

Er1 engine has reached the point of overheating. Only the SET phase
keys are allowed, the remaining keys are not allowed.
When temperature is exceeded, the appliance enters the STOP
state and gives off 12 short consecutive beeps.

Exceeded temperature of the compressor engine

18
 This error message means that the temperature of the mixer
Er2
engine has reached the point of overheating. Cooling cannot be
activated, although mixing can be activated. If the appliance was
in the mixing phase when temperature was exceeded, it will
remain in the same, but if cooling was active, cooling will be
turned off and the appliance will enter the state of MIXING at low
speed with 12 consecutive short beeps.

Exceeded temperature of the engine has already dropped below the critical
value

Er3 This error message means that the exceeded temperature of the
engine has already dropped below the allowed value, while the
activation of mixing or cooling is forbidden until the key STOP /
RESET is pressed to clear the error.

Pressostat error

Er7 This error message means that the appliance is in the STOP
phase due to 8 consecutive pressostat errors.
The error is cleared by pressing STOP / RESET.

Temperature sensor error

Er8 This error message means that the temperature measured

exceeds allowed parameters. This may be due to terminated
connection or a short-circuit error (in the case the sensor is not
working correctly a temperature -91 is normally displayed) of the
PT1000 temperature sensor. Ice cream making with programs
Pr2, Pr3, Pr4, Gr2 (the display shows Ur8) is allowed. Ice cream
making with Pr1 and Gr1 (the display shows Er8) is not possible. If
we want to make ice cream with Pr1, the machine reports an Er8
error, while in other cases it reports only an Ur8 message. The
machine operates normally, but it does not use temperature to
determine the ice cream density (determining the most adequate
temperature and density of the ice cream is less accurate).

Frequency converter error (only models with built-in inverter)

Er9 This error message means that a frequency converter error has
occurred. The error is cleared by pressing STOP / RESET.

7.7 Urx MESSAGES

These messages tell the user what is going on with the ice cream making
process and/or why the process of ice cream production has stopped. In order
to display these messages on the control board display, you will have to enable
them. To do so, you will have to press the SET key, and afterwards the MIXING
key. This will cause that the display will show U-off. Press the DOWN key, and
the display will show U-on. Confirm the changes by pressing the SET key.

Symbolical presentation on how to turn the Urx messages on:

19
Urx messages:

The operation of making the ice cream lasts less than the set time:

This error report indicates that the ice cream making operation
Ur1 lasted less than the set time. In this case, a beating stage is
activated for 8 seconds.
After 8 seconds, when the mixture has softened, the ice cream
making is resumed. The minimal set time of ice cream production
must be set for every program separately – please see the
chapter ADDITIONAL AUXILIARY FUNCTION KEYS.

During the ice cream making process, it senses the point at which the ice cream
has thickened into a mass.

Ur2 This error report indicates that during the ice cream making
process, the electronics sensed that the ice cream had thickened
into a compact mass (lump). The machine thus stops making the
ice cream and enters into maintenance with the assistance of
density.

During the ice cream making process, it reaches the maximum allowed ice
cream density.

Ur3 This error report indicates that during the ice cream making
process, the machine has reached the maximum allowed burden,
and thus also the maximum density.
In this case, it finishes the stage and enters into maintenance with
the assistance of density.

During the ice cream making process, it unexpectedly senses the optimum ice
cream density.

Ur4 This error report indicates that during the ice cream making
process, the machine has unexpectedly sensed the point of
optimum ice cream density. In this case, it finishes the stage and
enters into maintenance with the assistance of density.

Too slow temperature drop

Ur5 This error report indicates that during the ice cream making
process, the machine has unexpectedly sensed the point of
optimum ice cream temperature.
Ur6
In this case, it finishes the stage and enters into maintenance with
the assistance of temperature.

20
Maximum density reached

Ur7 This error report indicates that during the ice cream making
process, the machine has reached the maximum allowed density
of the ice cream.
In this case, it finishes the stage and enters into maintenance with
the assistance of density.

Temperature sensor error

Ur8 This report indicates that the measured temperature is not within
the expected range. This is possible due either to a break in the
connection or a short circuit in the temperature sensor.
Ice cream making with programs Pr2, Pr3, Pr4, Pr5, Gr2 (the
display shows Ur8) is allowed. Ice cream making with Pr1 and Gr1
(the display shows Er8) is not possible.

7.8 ICE CREAM PRODUCTION PROGRAMS

By pressing the SET key and then the ICE CREAM PRODUCTION key or
PRODUCE MINIMAL AMOUNT OF ICE CREAM key, the currently selected
program of the ice cream making control method is displayed. By pressing the
UP and DOWN keys, you can select a program (Pr1 ≈ Pr4). The selected
program is valid if it is confirmed by the SET key.

Symbolical presentation on how to choose a program:

 PR1 – PROGRAM, WHICH ICE CREAM PRODUCTION IS

BASED ON THE TEMPERATURE AND POWER SETTING

This program is designed in a way, which meets the requirements of almost all
users. It is based on the balance between temperature and power of ice cream
production. The user is enabled to produce a soft but compact ice cream, which
is suitable to be filled in cornets. The range of this program includes a scale of
numbers (values) from 1 to 15. Low numbers represent the production of soft
ice cream while higher numbers represent the production of harder, compacter
ice cream. The program Pr1 is a very flexible and simple program, which makes
it very popular among ice cream sellers.
Pr1

Pressing the ICE CREAM PRODUCTION key or PRODUCE MINIMAL

AMOUNT OF ICE CREAM key will activate the ice cream production function.
Pressing the SET key will show the final temperature of ice cream for 5 seconds
(values from 1 to 15):
21
 7

During these 5 seconds, the user may increase the number (value) (by pressing
UP) or lower it (by pressing DOWN). By pressing SET within 5 seconds since
the last change of the value, the new value becomes the assigned one.

Symbolical presentation on how to set the final ice cream temperature:

 PR2 - PROGRAM, WHICH ICE CREAM PRODUCTION IS

BASED ON THE TIME AND POWER SETTING

This program is manly based on the balance between time and power of the ice
cream production. However, the emphasis on the production time is greater,
since specific values are based only on the time, but also on the power of ice
cream production at higher values. The user is enabled to produce soft but
compact ice cream very quickly. This program is suitable for all users, who
always produce the same amount of ice cream, because one is able to always
produce the same quality of ice cream in the same amount of time. Regarding
the set time and the quantity of the ice cream mixture different results can be
achieved. In this way shorter time means softer ice cream and longer time
means harder, compacter ice cream.

In case time and power controlled ice cream processing is selected (Pr2), the
completion of processing is determined by setting the processing time; this may
be set by the user according to the desired characteristics of ice cream.
Pr2

Pressing the ICE CREAM PRODUCTION key or PRODUCE MINIMAL

AMOUNT OF ICE CREAM key will activate the ice cream production function.
Pressing the SET key will show the set time for ice cream processing for 5
seconds:

During these 5 seconds, the user may increase the set time (by pressing UP) or
lower it (by pressing DOWN). By pressing SET within 5 seconds since the last
change of the value, the new value becomes the assigned one (settings of the
time range 2 ≈ 15 min).

Symbolical presentation on how to set the ice cream production time:

22
 PR3 - PROGRAM, WHICH ICE CREAM PRODUCTION IS
BASED ON THE FINAL DENSITY OF THE ICE CREAM

This program is especially suitable for those users, who want to achieve a
desired density for each individual ice cream. It is based on power, which is
essential for achieving the maximal density of the ice cream. It is manly used by
more experienced ice cream sellers and producers.

In case consistency controlled ice cream processing is selected (Pr3), the

completion of processing is determined by setting the final consistency of ice
cream; the user according to the desired characteristics of ice cream may set
this.

Pr3

Pressing the ICE CREAM PRODUCTION key or PRODUCE MINIMAL

AMOUNT OF ICE CREAM key will activate the ice cream production function.
Pressing the SET key will show the set time for ice cream processing for 5
seconds:

90

During these 5 seconds, the user may increase the set consistency (by pressing
UP) or lessen it (by pressing DOWN). By pressing SET within 5 seconds since
the last change of consistency, the new consistency becomes the assigned
consistency.
A selection between 20 and 100 is allowed. This is used if we want a soft ice
cream (lower numbers), or if the user wants a precisely defined ice cream
density.

Symbolical presentation on how to set the final ice cream density:

7.8.4 PR4 – PROGRAM, WHICH ICE CREAM PRODUCTION IS BASED ON

THE OPTIMUM DENSITY OF THE ICE CREAM

As well as pr3 this program is also based on power, the only difference lies in
the fact that the machine itself defines the optimum density of the ice cream and
not the user. It is fully automatic and works faster than Pr3. The user can not
change the settings of the program. This program is suitable for inexperienced

23
users and/or beginners.

Pr4

Pressing the ICE CREAM PRODUCTION key or PRODUCE MINIMAL

AMOUNT OF ICE CREAM key will activate the ice cream production function.
By pressing the SET key, the display shows (for 5 seconds) the set time of the
ice cream making process in minutes:

Symbolical presentation on how to set the optimum ice cream density:

7.9 ADDITIONAL AUXILIARY FUNCTION KEYS

By pressing firstly the SET key and then the ICE CREAM PRODUCTION key or
PRODUCE MINIMAL AMOUNT OF ICE CREAM key and afterwards the FAST
MIXING – EJECTION OF ICE CREAM key, one enables changing of
parameters (A.00 ≈ A.03). By pressing the keys UP/DOWN one can choose the
parameter, by pressing the SET key one can enter new values of the
parameter. The changes become only valid if one presses the SET key to
confirm the changes. If the entering of new parameter values ends with
pressing the FAST MIXING – EJECTION OF ICE CREAM key, the new values
will not be valid (the previously entered value stays valid). The meaning of the
parameters depends on the chosen program (Pr1 ~ Pr4).

Symbolical presentation on how to set parameters A.00 ~ A.03:

Ice cream production parameters for programs (Pr1 ~ Pr4):

The user can during the phase of ice cream mixture production define an
automatic fast mixing with cooling (auxiliary intensive mixing) by means of
parameters A.00, A.01, A.02.

Entry time into the fast mixing 0s .. 300s (default

[ A.00 ]
procedure value 50s)
This is the time, after which the fast mixing procedure starts. The time includes
a time period between 0~300 seconds under the condition that the minimal
needed time for producing the ice cream mixture was reached (after the
prohibition time exceeds). If the value 0 is entered the fast mixing will not start
due to the parameter A.00.
Entry temperature into the fast -30º .. 10º (default
[ A.01 ]
mixing procedure value -13°C)

24
 This is the temperature needed (-30 °C, 10 °C – temperature of the cooling
gas) at which the fast mixing procedure starts. If one enters the temperature of
10 °C, the fast mixing procedure is not possible due to the temperature.
Time of fast ice cream mixture 0s .. 200s (default
[ A.02 ]
mixing value 0s)
This is the time of fast mixing of the ice cream mixture. Fast mixing is possible
only if one of the already described parameters is fulfilled (A.00, A.01). The
time of fast mixing includes a time period between 0 and 200 seconds. If the
value 0 is entered into the parameter A.02 the fast mixing is disabled.

The user can define the required ice cream production time by means of the
parameter A.03.

Entering the required ice cream 0.0min~10.0min (default

[ A.03 ]
production time in minutes value 0min)
The test of required time becomes active when the required time is bigger than
the minimal needed time for producing ice cream. In such a case the ice cream
mixture is finished before the required time, therefore it gets mixed again by
the machine (8 seconds without cooling – deactivation of the compressor) and
the whole ice cream production process starts from the beginning. This cycle is
executed only once, after that the machine finishes the ice cream production
process, even if the required time has not been reached yet.

7.10 SETTING THE NUMBER OF REVOLUTIONS (MODELS WITH

INVERTER ONLY)

Models with a built-in inverter allow the operator to set the number of
revolutions for mixing. The operator is thus able to adjust the machine to suit
the preferred method of making ice cream. Recommended minimum and
maximum number of revolutions for mixing:

min. max.
PRODUCTION – max.quantity 22 Hz- 26 Hz
PRODUCTION – med.quantity 25 Hz 28 Hz
PRODUCTION – min.quantity 28 Hz 30 Hz
EJECTION OF THE ICE CREAM 40 Hz 60 Hz

If MIXING is activated and the appliance is not in the SET phase, the operator
may set the number of revolutions by using the UP and DOWN keys. Pressing
the UP key will show the preset number of revolutions in Hz for 4 seconds:

33H

During these 4 seconds, the operator may increase the number of revolutions
(by pressing UP) or decrease it (by pressing DOWN). By pressing SET within 4
seconds since the last change of the number of revolutions, the new number
becomes the assigned value.
Models with a built-in inverter that are meant for special markets have a set
number of revolutions (33~36Hz), which can not be changed until the ice cream
mixture reaches a certain density / temperature. As soon as the ice cream

25
 mixture reaches the required density / temperature, the machine’s revolutions
can be set by the user (now the user can define the number of revolutions).

8 PROTECTION OF THE USER AND OF THE MACHINE

8.1 PROTECTION OF THE USER


A safety switch, which is built into the machine under the rim of the mixture
treating cylinder, protects the operator against injuries that might be caused by
the mixer’s rotation.
Opening the mixture treating cylinder coverlid will cause the operation of the
mixer engine to shut down.
In this case, the appliance must be set to STOP position and the mixture
treating cylinder coverlid must be closed.

8.2 ELECTRICAL OVERLOAD PROTECTION


Electrical installations are protected with appropriate FUSES. If the FUSES
terminate the operation of the appliance upon its start-up, the error causing this
action must be found and corrected.

8.3 THERMIC SAFETY DEVICES


The mixer engine and the compressor engine are protected with thermal
sensors.
If temperature reaches the maximum allowed value, the protection shuts down
the engine operation. In this case, press the key STOP and allow 15 - 20
minutes for the engine to cool down. After this time, the appliance is again
ready for normal programming and operating (see the section OPERATING
THE APPLIANCE).

8.4 PROTECTION OF THE COOLING SYSTEM


The cooling system is protected with the pressostat at the maximum pressure of
2,5 MPa (25 bar) for the cooling gas R507.
In the case of water shortage, the protection shuts down the operation of the
cooling compressor.

9 USE OF THE APPLIANCE

9.1 INSTRUCTIONS FOR THE PREVENTION OF INJURIES

Only authorized persons, who know how the machine is operated, must be
allowed to handle it. Operators must be familiar with all regulations concerning
occupational safety and fire safety measures, and they must know where fire
extinguishers are located.
26
Persons still in training must be constantly supervised by a designated person
in charge who knows how the machine works.

Operators must be dressed suitably (no ties, jewellers chains or belts that could
get caught in the machine) and be appropriately protected.

All warning labels on the appliance must be replaced with new ones when they
begin to fade or if they become damaged.

Before operation, the operator must make sure that the appliance is not under
maintenance, in service or in cleaning. At the end of the shift, the operator
working on the next shift or the person who will continue to operate the
appliance must be informed of the current state of the appliance.

Before every use, the operator must make sure that the floor is free of any oil
smudges or other slippery substances or objects which might cause a person to
slip or trip over.

Operators must make sure before every use of the appliance that the side
panels and the top cover of the appliance are securely fitted to the main
construction and that there are no parts or objects on the appliance or in the
cylinder that could damage the appliance during its operation.

In the event of dangerous situations (e.g. blocked mixer), which could harm the
operator’s or another person’s well being, switching off the MAIN SWITCH must
immediately shut down the appliance.

The side panels and the top cover, as well as safety devices and protective
covers, must not be taken off during the operation of the appliance.

It is forbidden to get onto the appliance and walk upon it during its operation.

During the operation, attention must be paid to any oil leaks, increased noise,
squeaking sounds or increased vibrations. In such a case, the appliance must
be immediately shut down; a visible notice board must be placed on it with
information that it is inoperable and authorized service personnel must be
notified as soon as possible.

9.2 ASIC RULES FOR OPERATING THE APPLIANCE

The user operates the appliance standing in front of appliance. The appliance
must be always under users control during operation. Only a single operator
can use the appliance at the time.
The simultaneously use of the appliance from multiple users is forbidden.

CONTROL
WATER PIPE PANEL

27
 SAFETY
HINGES SWITCH

HANDLE
LOCK NUT

EJECT HOLE
COVER
LOCKING
SCREW
WATER VALVE

9.3 PROCESSING CYLINDER DOOR

Lifting the handle over the taper and shifting it to the right release the
processing cylinder door. The door can now be opened.

Closing the door and pressing the handle over the taper down, thereby
preventing it from opening automatically, close the processing cylinder door.

9.4 OUTLET HOLE COVER

Loosening the locking screw opens the ice cream outlet hole cover and turning
the whole fully clockwise towards the stop, where the locking screw is tightened
again.

28
 LOCKING SCREW

The cover of the ejection opening closes by turning the handle in the clockwise
direction.

LIMITER

9.5 TO-DO LIST BEFORE OPERATING THE APPLIANCE

Before each use of the appliance:

 make sure that the floor around the machine is not slippery or wet;
 make sure that the water supply valve is open;
 make sure that FUSES are securely in place and switched on;
 make sure that the MAIN SWITCH is turned on;
 clean the mixture production cylinder;
 disinfect the mixture treating cylinder;
 make sure that there are no objects of any kind in the mixture treating
cylinder

The appliance must be clean and disinfected before it may be used for ice
cream production.
Ice cream mixture must be of appropriate quantity and quality to obtain optimum
results. Ingredients for ice cream of desired quality contain additives to reduce
friction between the mixer and the cylinder.
The quantity of ice cream mixture must be measured according to technical
characteristics of the appliance.

29
9.6 PRODUCTION OF MINIMAL AMOUNT OF ICE CREAM

By pressing the PRODUCE MINIMAL AMOUNT OF ICE CREAM key one is

enabled to produce small quantities of ice cream.

Minimal ice cream production process:

 make sure that the production control panel is in the STOP position;
 make sure that the ejection opening of the production cylinder is well
closed;
 open the production cylinder cover and pour in the ice cream mixture;
 by pressing the PRODUCE MINIMAL AMOUNT OF ICE CREAM key, the
automatic cycle is activated; the ice cream making process can be
regulated by means of chosen program (Pr1~Pr4);
 throughout the whole process, the display shows the status of the ice
cream; the ice cream is finished when the set value is reached;
 with sound and visual signals, the machine indicates that the automatic
ice cream making cycle is concluded

9.7 ICE CREAM PRODUCTION

Ice cream production process:

 make sure that the production control panel is in the STOP position;
 make sure that the ejection opening of the production cylinder is well
closed;
 open the production cylinder cover and pour in the ice cream mixture;
 close the production cylinder
 by pressing the ICE CREAM PRODUCTION key, the automatic cycle is
activated; the ice cream making process can be regulated by means of
chosen program (Pr1~Pr4);
 throughout the whole process, the display shows the status of the ice
cream; the ice cream is finished when the set value is reached;
 with sound and visual signals, the machine indicates that the automatic
ice cream making cycle is concluded

9.8 ICE CREAM EJECTION

Ice cream ejection process into containers:

 place an ice cream container on the tray under the outlet hole;
 have a spatula handy;
 open the outlet hole;

30
  activate mixing at high speed by pressing the FAST MIXING –
EJECTION OF ICE CREAM key;
 out coming ice cream is directed into the container using the spatula;
 mixing must be stopped within 10 seconds at most after the cylinder has
been emptied; (the appliance may continue to run without ice cream
mixture 10 seconds at the most; extended operation of the
appliance without mixture is not allowed!)
 as ice cream is ejected, the operator may switch on additional cooling
(compressor) by pressing the ICE CREAM PRODUCTION key. This will
keep ice cream consistently cold and solid. The duration of additional
cooling is 20 seconds and the cycle is activated each time the ICE
CREAM PRODUCTION key is pressed (after the completion of the main
processing cycle);
 press the STOP / RESET key.

10 CLEANING OF THE APPLIANCE

10.1 INSTRUCTIONS FOR THE PREVENTION OF INJURIES

Only authorized persons, who know how the machine is operated, must be
allowed to clean it. Operators must be familiar with all regulations concerning
occupational safety and fire safety measures, and they must know where fire
extinguishers are located.

Persons still in training must be constantly supervised by a designated person

in charge who knows how the machine works.

Operators, who clean the appliance must be dressed suitably (no ties, jewellers
chains or belts that could get caught in the machine) and be appropriately
protected.

All warning labels on the appliance must be replaced with new ones when they
begin to fade or if they become damaged.

Before cleaning the appliance, the operator must make sure that the appliance
is not under maintenance, in service or in cleaning. At the end of the shift, the
operator working on the next shift or the person who will continue to operate the
appliance must be informed of the current state of the appliance.

Before cleaning the appliance, the operator must make sure that the floor is free
of any oil smudges or other slippery substances or objects which might cause a
person to slip or trip over.

Operators must make sure before cleaning the appliance that the side panels
and the top cover of the appliance are securely fitted to the main construction
and that there are no parts or objects on the appliance or in the cylinder that
could damage the appliance during its operation.

31
In the event of dangerous situations (e.g. blocked mixer), which could harm the
operator’s or another person’s well being, switching off the MAIN SWITCH must
immediately shut down the appliance.

The side panels and the top cover, as well as safety devices and protective
covers, must not be taken off during the cleaning (during SLOW MIXING) of the
appliance. In such a case the appliance must be immediately stopped and shut
down and hang a sign onto the appliance which says that the machine is out of
order. An authorized technician must be informed as soon as possible in order
to get the appliance repaired.

During the cleaning (during SLOW MIXING) of the appliance, attention must be
paid to any oil leaks, increased noise, squeaking sounds or increased
vibrations. In such a case, the appliance must be immediately shut down; a
visible notice board must be placed on it with information that it is inoperable
and authorized service personnel must be notified as soon as possible.

Every day before using the appliance, the correct functioning of the safety
switch on the cylinder cover must be checked. When the appliance is in
stand-by (the display shows OFF), simply lift the cylinder cover. The
display should show the message DOOR. Do not close the cylinder cover
and press the MIXING key (the appliance must not start).

10.2 CLEANING THE SURFACES OF THE APPLIANCE

Surfaces are external parts of the appliance that do not come into contact with
ice cream mixture – the top cover, side panels and other external parts.
Never clean them with abrasive sponge or cloth and aggressive detergents,
which can scratch or otherwise damage the surface.

Cleaning process:

 turn off the SAFETY SWITCH and the MAIN SWITCH;

 make sure that the mixture treating cylinder cover and the ejection
opening are well closed;
 clean the surfaces and make sure that the detergent does not touch
those parts, which do come into contact with ice cream mixture.

10.3 USING THE SHOWER FOR CLEANING

In order to clean or rinse-off the appliance or its parts, one can help oneself with
the shower, which is mounted on the top side panel of the machine.
The shower must be connected to fresh (drinkable) water supply (see the
chapter on connecting the appliance).

32
 WATER PIPE
(code – 10 420 002)

WATER VALVE
(code – 10 421 001)

How to use the shower:


 grab the shower handle and pull it out;
 point it towards those parts of the appliance, which need to be cleaned or
rinsed-off and open the water valve (in counter clockwise direction);

 close the water valve (in clockwise direction) and place the shower back
to its place

In the case of wear or pipe breakage of the shower, the pipe of the shower must
be replaced.

Only original pipes must be used! Only in this way we can assure a well
and normal working water shower!

10.4 CLEANING OF PARTS THAT COME IN CONTACT WITH

THE ICE CREAM

All parts, which come into contact with ice cream mixture, must be cleaned
before and after every use. With regular cleaning practice you comply with
standards of hygiene and ensure ice cream mixture treating quality.
Cleaning process:

 make sure that the mixture treating control panel is in STOP state;
make sure that the ejection opening is well closed;


 open the cylinder cover and pour approximately 10 cm of water into the
cylinder;
 close the cylinder cover;
 press the MIXING key;
 observe the machine’s operation for 10 seconds at the most; (the
appliance may continue to run without ice cream mixture 10
seconds at the most; extended operation of the appliance without
mixture is not allowed!)

33
  press the STOP / RESET key;
 turn off the SAFETY SWITCH and the MAIN SWITCH;
place a suitable container under the ejection opening and empty the


water out of the cylinder (if necessary the procedure must be repeated);
 remove the batch feeder cover lid and the safety net from the cylinder
doors;

  place the batch feeder cover lid and the safety net on solid surface and
remove batch feeder cover lid from safety net

SAFETY NET

BATCH FEEDER LID

  disassemble the cover lid (complete set) ejection opening:

Unscrew the LOCK NUT (in counter-clockwise direction).

All components pull out. Exercise great care to prevent accidental dropping and
consequent damaging of parties.

34
 HOUSING HOLDER

CROSSBAR OF
OUTLET COVER

  disassemble all components ejection opening:

Remove the cover from the crossbar.

Unscrew the locking screw (in counter-clockwise direction) from the crossbar.

Remove the rubber seal from the cover.

35
  open the door and take off:

Slowly and carefully with both hands pull the door out of the hinges; exercise
great care to prevent accidental dropping and consequent damaging of the
door.


 place the door on solid surface and remove the rubber seal from the
door;


 slowly and carefully with both hands pull the mixer out of the cylinder;
exercise great care to prevent accidental dropping and consequent
damaging of the mixer;

36
  place the mixer on solid surface and remove each slider from the mixer
individually (push the slider downwards until it jumps off the shaft);

  after that each slider must be very carefully inspected;

SLIDER
coda - 10240020

  remove the shaft sealing from the mixer (in the case, the shaft sealing is
cracked, worn or inelastic it has to be replaced by a new seal);

37
  if you notice drops of ice cream mixture in the catcher, the shaft seal
must be replaced with a new one;

  all removed parts must be cleaned in a mixture of water and disinfection

agent. While doing so, please pay special attention to instructions of the
disinfection agent manufacturer as well as hygienic standards, which are
valid in your country.
It is strictly forbidden to put plastic parts of the appliance into the dishwasher to
clean them!

 

it is recommended that all seals are greased with Vaseline;
slide the shaft sealing back onto the mixer;

38
  Place the mixer on solid surface and place each slider back onto the
mixer individually:

Hold the slider with both hands.

SLIDER SHAFT

Place the slider to the slider holder and by pressing it towards the spade
(compressing the spring) the slider is placed on the shaft.

SLIDER HOLDER

The slider must lock onto the shaft. Please check, whether the slider is firmly
attached to the shaft and whether it is placed correctly.

It is strictly forbidden to put plastic parts (sliders) of the appliance into the dishwasher to
clean them!

39
 Incorrectly and correctly attached sliders:

  insert the mixer into the cylinder:

Hold the mixer with both hands and place it very slowly into the cylinder. Place
the mixer by the edge of the cylinder so that the spade which has the slider
closest to the bottom of the cylinder is placed horizontally downwards, Slowly,
without spinning, push the thusly placed mixer towards the end of the cylinder.
When the mixer shaft is in bed, find the final position of the mixer in the bed of
the drive shaft by slowly spinning it in a clockwise direction.

  insert the door seal rubber into the door;

40
  placing the door into the hinges:

Slowly and carefully with both hands placing the door into the hingesand and
close them.
Exercise great care to prevent accidental dropping and consequent damaging
of the door.

  assembly all components (cover, crossbar,lock nut…):

Screw the locking screw (in clockwise direction) into the crossbar.

Placing the rubber seal into the cover.

41
Fit the cover on the crossbar.

Slowly and carefully with both hands push parts into housing holder ; exercise
great care to prevent accidental dropping and consequent damaging of the
parties.

Screw the LOCK NUT (in clockwise direction).

42
  placing the batch feeder cover lid into the safety net;

  placing the batch feeder cover lid with safety net into the batch feeder

43
10.5 DISINFECTING THE ICE CREAM PRODUCTION CYLINDER

Disinfections process:

 make sure that the mixture treating control panel is in STOP state;
 make sure that the ejection opening is well closed;
 open the cylinder cover;
 fill the cylinder with a disinfecting mixture;
 close the cylinder cover and let the disinfecting mixture rest for 20
minutes. While doing so, please pay special attention to instructions of
the disinfection agent manufacturer as well as hygienic standards, which
are valid in your country.

11 MAINTENANCE OF THE APPLIANCE

11.1 INSTRUCTIONS FOR PREVENTION OF INJURIES

Authorized servicing personnel may only perform removal of the top cover and
side panels and any intervening actions inside the machine.

Removal of the top cover and side panels and any intervening actions inside the
machine is strictly forbidden when the machine is connected to the power
supply.

It is strictly forbidden to connect the machine to the power supply if top cover
and side panels are not properly attached and all required security measures
are not in place.

Cleaning or lubrication of parts, which are moving or rotating, is forbidden.

11.2 PROBLEMS, ERRORS AND TROUBLESHOOTING

Malfunctions and errors are caused mostly by incorrect use, improper or

inadequate maintenance or incorrect connection of the appliance.
Therefore the operators must always carefully follow the instructions.

The errors, the causes and troubleshooting:

44
 Error Cause Troubleshooting
Appliance will not start up when There is no power supply Check the power circuit.
switched on
Automatic fuses are Switch on the power fuses again.
disconnected.
Compressor starts up, but shuts Water feed shortage. Open the water feed valve.
down immediately. The display
shows “- P -“.
Water supply not connected. Connect appliance to the water
supply.
The mixture is too warm Start the compressor several times;
(especially the first cycle). after a while it will start to function
properly.
The appliance works, but does not The ice cream mixture Wait until the ice cream melts, scoop
eject any ice cream. contains too little sugar. it out of the production cylinder and
correct the ice cream mixture.
The set ice cream production Change the ice cream production
parameter is incorrect. parameter.
Produced ice cream is too soft. Excessive quantity of sugar in Correct the mixture.
the mixture.
The set ice cream production Change the ice cream production
parameter is incorrect. parameter.
It takes too long to reach the Worn-out mixer blades. Repair the mixer blades.
desired consistency of ice cream.
Ice cream leaks from underneath The rubber sealing is missing, Check the item and replace it if
the ice cream ejection opening worn or not attached properly. necessary.
cover.
The shower pipe leaks. The shower pipe is worn. Replace the shower pipe with a new
one.
Worn sealing. Replace sealing with new ones.

45
11.3 REGULAR MAINTENANCE INSPECTION PLAN

All maintenance and servicing must be carried out by technicians authorized by

MATRIX Company.

Maintenance inspection DAILY WEEKLY EVERY THREE ANNUALLY

MONTHS
Security systems check X
Electricity connections check X
Tightness of the screws and bolts X
Monitoring the mixer blades X
Replacing the mixer blades X
Cooling gas check X

11.4 TEST RUN

Procedure of the test run:

 make sure that the mixture treating control panel is in STOP state;
 make sure that the ejection opening is well closed;
 open the cylinder cover and pour approximately 10 cm of water into the
cylinder;
 close the cylinder cover;
 press the MIXING key;
 observe the machine’s operation for 10 seconds at the most; (the
appliance may continue to run without ice cream mixture 10
seconds at the most; extended operation of the appliance without
mixture is not allowed!)
 press the STOP / RESET key;
 place a suitable container under the ejection opening, open the opening
and empty the water out of the cylinder

11.5 CHECKING THE CONDITION AND WEAR OF THE MIXER

BLADES

The user of the machine should check the condition of the blades and monitor
their wear. During the everyday washing and cleaning of the mixer, the user
should attentively check the condition of the blades and their wear:

 that the blades are not crumpled or deformed;

 that the blade springs are not deformed;
 that the wear of each individual blade is even;
 that the wear of all blades is comparable

The user of the machine must replace all of the mixer blades if:

 any of the blades is crumbled or deformed;

 any of the blades has a deformed spring;

46
  the wear of any blade is uneven;
 the wear of any blade deviates from the wear of other blades

Disregarding the condition or wear of the blades, the user of the machine
should replace all of the blades after, at most, 600 hours of operation, or at
least once a year.

It is recommended to keep record on the working hours of the mixer blades

(appendix A). It this way the user knows immediately when mixer blades should
be replaced.

It is strictly forbidden to put plastic parts (such as mixer blades) of the appliance into the
dishwasher to clean them!

11.6 REPLACING THE MIXER BLADES AND SLIDERS

At each change of blades is also necessary to replace the sliders!

The mixer blades and sliders replacing process:

 make sure that the preparation and making control panels are in the
 
STOP position;
make sure that the production cylinder is empty;
 turn off the SAFETY SWITCH and the MAIN SWITCH;
 open the door;

  slowly and carefully with both hands pull the mixer out of the cylinder;
exercise great care to prevent accidental dropping and consequent
damaging of the mixer:

  place the mixer on solid surface and remove each slider from the mixer
individually.

47
  remove each blade from the mixer individually (push the blade
downwards until it jumps off the shaft);

BLADE
coda - 10240020

  Install new blades on the mixer:

Hold the blade with both hands.

SLIDER SHAFT

 Place the blade to the holder and by pressing it towards the spade
(compressing the spring) the blade is placed on the shaft.

48
 BLADE HOLDER

The slider must lock onto the shaft. Please check, whether the slider is firmly
attached to the shaft and whether it is placed correctly.
It is strictly forbidden to put plastic parts (sliders) of the appliance into the dishwasher to
clean them!

Incorrectly and correctly attached sliders:

  Place the slider into the mixer:

  insert the mixer into the cylinder:

Hold the mixer with both hands and place it very slowly into the cylinder. Place
the mixer by the edge of the cylinder so that the spade which has the slider
closest to the bottom of the cylinder is placed horizontally downwards, Slowly,
without spinning, push the thusly placed mixer towards the end of the cylinder.
When the mixer shaft is in bed, find the final position of the mixer in the bed of
the drive shaft by slowly spinning it in a clockwise direction.

49

 close the door.
 the proper installation of the blades on the mixer is checked by a TEST
RUN (see chapter MAINTENANCE OF THE APPLIANCE)

11.7 SETTING THE WATER REGULATION VALVE

The water regulation valve is preset to factory default values. These may
change due to possible shocks and vibrations during transportation.
In this case, the water regulation valve has to be reset properly by authorized
servicing personnel.
The water regulation valve functions properly when tepid water is discharged
from appliance during the operation of the compressor unit; the water flow stops
when the appliance stops. Water consumption increases if the temperature of
cooling water exceeds 18°C.

11.8 DANGER OF TEMPERATURES BELOW 0 °C

Do not leave the appliance in an environment colder than 0ºC (273K). If this is
the case, discharge water from the condenser.

 In order to empty the water out of the appliance, unscrew the cap of the safety
valve (in counter clockwise direction).

CONDENSER

SAFETY VALVE

 After that, open the valve (in counter clockwise direction) in order to release
water out of the system.

50
 When all water has been discharged, close the valve (in clockwise direction).

Finally, reattach the cap of the safety valve and screw it tight (in clockwise
 direction).

51
11.9 ORDERING SPARE PARTS

The order for any spare part must include:

 model of the appliance,  factory code (if possible,)

 serial number of the appliance,  quantity.
 short description of the part,

SERIAL NUMBER

MOD. HERCULES 18 Q N. 202677

400V 3PH ~ 50 Hz 22A
GAS R507 (AZ 50) 10 kW
2500gr

2014 Made in EU

MODEL

52
HERCULES 7

53
 HERCULES 7

HERCULES 7
54
55
 HERCULES 7

HERCULES 7

56
HERCULES 7

57
HERCULES 7

58
HERCULES 7

59
HERCULES 7

60
HERCULES 7

61
HERCULES 7

62
HERCULES 12

63
HERCULES 12

64
HERCULES 12

65
HERCULES 12

66
HERCULES 12

67
68
HERCULES 12

69
HERCULES 12

70
HERCULES 12

71
HERCULES 12

72
HERCULES 12

73
HERCULES 18

74
HERCULES 18

75
HERCULES 18

76
HERCULES 18

77
HERCULES 18

78
HERCULES 18

79
HERCULES 18

80
HERCULES 18

81
HERCULES 18

82
HERCULES 18

83
Appendix A
Date Working hours Date Working hours Date Working hours

84
 ALL WORKING HOURS
Date Working hours Date Working hours Date Working hours

85
86
87
88
MATRIX ENGINEERING S.A.
Piazza Cioccaro 4
CH-6900 Lugano – Switzerland
CHE-109.850.057
Tel. 0041-91-9211340
www.matrix-gelatomachines.net
MADE IN E.U.

89