Vietnam

4N/5D

Schedule:
 3N Hanoi
 1N Ha Long Bay
 Day 1: Arrival to Hanoi - Hanoi half day city tour (PVT tour)

Arrival to Hanoi, pick up and transfer to Hanoi downtown, check in hotel (check in time
2pm). Begin to the tour to Center of Vietnam’s government: Ho Chi Minh Mausoleum with
Ba Dinh square where all important events of the country will be taken place here, opposite
Ho Chi Minh Mausoleum is Vietnam Parliament House, and beside is President Palace.

Next place is one of the most beautiful Pagoda of Hanoi name Tran Quoc pagoda on an
island of Hanoi West Lake, Tran Quoc Pagoda is regarded as the most ancient pagoda in
Hanoi with its history line dating back to more than 1,500 years, it is A cultural relic - A
religious institute - A historical witness.
Continue to Hoan Kiem Lake where is central point of Hanoi city, visit King Ly Thai To
statue, learn more about history of more than 1000 years of Hanoi capital; then walk
around Hanoi Old Quarter with small streets & old houses, feel friendly people with typical
Vietnamese smiles offer you the true feeling of this capital city… Return to your hotel &
Overnight in Hanoi.
 Day 2: Ninh Bình – Trang An cave (or Tam Coc) & Hoa Lu – Hanoi
(B/L)(SIC tour)

Start our day tour to Ninh Binh province where you will come first is Trang An, take a
small sampan wooden boat trip slowly rowing through serpentine streams, between the
blooming mountains and valleys. The 2.5 hour rowing boat takes you to sacred sites and
through some mysterious water caves (there are 3 direction options). Along the way,
there are spectacular transitions as you get into a dark cave and a whole new picture
appears right in front of your eyes at the exit. Follow the boat’s schedule, you can drop
off the sampan boat to visit some on-land attractions. We can enjoy the fresh air, clean
and clear water with underwater grass. Experience ourselves the feeling and emotion
when we are in the water caves. After discovery in Trang An, we move to Hoa Lu Ancient
capital situated 7km from Trang An to continue our day tour in Ninh Binh. Upon arrival,
ornate temples that worship the Emperors will catch your eyes at first sight. These
temples were constructed to honor King Dinh Tien Hoang, King Le Dai Hanh, and King Ly
Thai To. On the site, you are told about the story of the first three centralized feudal
states of Vietnam: the Ding dynasty, the Le dynasty, and the Ly dynasty.Go back to
Hanoi and overnight in Hanoi
Note: Lunch with local food follow SIC.
 Day 3: Hanoi - Ha Long bay with Overnight on Cruise (B/L/D)( Shuttle bus of cruise)

Today we leave Hanoi to Halong bay, "Dragon Descending to the Sea". Halong Bay is one
of the most beautiful and impressive sights in Vietnam. Ha long Bay has twice been
recognized by UNESCO as a World Natural Heritage Area for its exceptional scenic beauty
and one of the world’s greatest natural wonders. Upon arrival, we will embark to an
overnight Cruise; Check in your beautiful room with ocean view from your bed. Have Sea
food Lunch at cruise’s luxury restaurant while the cruise goes around limestone islands,
floating villages and beaches on Ha Long bay... Stop for Swimming, Kayaking if weather
permitted. Have dinner on board. Overnight on board.
Note: Cruise program may be difference between cruises.
 Day 4: Ha Long Bay - Hanoi(B/Brunch)( Shuttle bus of cruise )

Early morning experience Tai Chi exercise on the top deck of the Cruise or enjoy sunrise
behind mountains on the bay. Having light breakfast and continue the cruise to see
other part of Halong Bay. Having Brunch on the cruise and disembark at around 11:30
am and return to Hanoi in the afternoon. Reach to Hanoi around 3pm. Check in hotel
and overnight in Hanoi.

Note: Cruise program may be difference between cruises

 Day 5: Departure

As the last day of this memorable trip approaches, it is suggested that you
plan your day according to the time of your flight. As you check-out of the
hotel, you would be driven to the airport in time for your flight back home.

Package Cost:-

3 star : INR 76,995/- Per Person on Dbl Sharing Basis

4 star : INR 79,995/- Per Person on Dbl Sharing Basis

(Above rate is based on 4 pax travelling together)

Note: This is just a proposal Itinerary, final will send onconfirmation.

 GORAKHPUR TO VIETNAM

SUN,15 DEC’24
Indigo 17:05 02:10
6E- 7306
GOP HAN(+1)

VIETNAM TO GORAKHPUR

FRI,20 DEC’24
Indigo
03:10 16:45
6E- 1632 HAN GOP
Category Hanoi Ha long bay cruise

3* TK 123 Syrena Cruise 4*

Ha Noi Sky Hotel
La passion classic hotel
Little Diamond Hotel
My Moon
4* Thang Long opera Syrena Cruise 4*
The light
Mk Premier hotel
Fiesta Grand Hotel and
Spa
PACKAGE INCLUSION:-

 All road transportation in16 seaterAir-conditional vehicle

 3 nights hotel accommodation on Twin/double/triple sharing with daily breakfast
 1 night on Halong Bay cruise with all meals follow cruise’s program
 Boat trip in Ninh Binh
 English speaking guide during sightseeing
 Entrance fees as per above program
 Drinking water on transfer during visit 500ml*2/person/day
 Visa Charges
 Flight: GOP – HAN – GOP

PACKAGE EXCLUSION:-

 Early check-in/ Late check-out

 Compulsory tips for guide and driver US$3/client/day
 Other meals & Beverages not mentioned above
 Personal expense such as laundry, meals or drinks during, etc.
 Other items not mentioned in above inclusion section
 GST 5%
 TCS 5%
 Travel Insurance
PAYMENT POLICY:-

Booking Period Payment to be done

More than 15 days of departure • 25% of the land package +
nonrefundable services, ifany
• Remaining 75% before 15 days of
departure

Within 15 days of departure 100% Payment at booking creation

Note: For Issuance of non-refundable services in package,

100% advance need to be deposited. Minimum
prepayment will be collected while confirming the
package.

CANCELLATION POLICY:-
Time Cancellation amount
15 days or more prior to departure 25% of the package OR min
prepayment, whichever is higher

Within 15 days to departure 100% of the package cost

TERMS & CONDITIONS:-

1. All given rates are per person on Twin/Double sharing basis, until
unless specified specially in Quotation.

2. Package cost at quotation level is based on real time available seats.

There may be a change in price depending upon the Occupancy level at
the time of confirmation of Package. Any such change will be specified
accordingly. MULTINATIONAL will not hold any services on confirmed
basis until written acknowledgement from Client.

3. The offered group package is fixed in terms of itinerary, routing and

services. Client opting for fix departure packages are expected to adhere
the plan as per itinerary. In any case, there will be no amendment in
plan, based on personal requirements.

4. The offered group package comprises of different inseparable

components of services linked with each other in a time-bound series
and hence services will be delivered in pre-decided order only.

5. Check-in and Check-out timings of Hotels are different and based on

the regulations/Policies of local Hotel unions of concern region/City or
general trend of market. These will be specified at the time of
quotation/Communication.

6. Room allotment in Fixed departures are usually on confirmed basis

but in case of unavailability of rooms in given Hotels due to any
unexpected scenario/technical fault, alternate accommodation
arrangement will be made in similar standard available Hotel. This will
not bring any change in any scheduled activity.
7. Room occupancy will strictly be in accordance with the one confirmed
at the time of booking.

8. In case of Triple sharing room, rolling mattress will be provided for

third person. Occupancy regulations for Family rooms and other Club
rooms will be in accordance with Hotel’s policy.

9. For the issuance of flight ticket, full payment to be deposited.

MULTINATIONAL will not hold any Air ticket on confirmed basis
without final payment of air tickets share.

10. Client shall share passenger details with correct and accurate
information as per valid ID Card, at the time of booking. Any
amendment in issued flight tickets, like – Change in Dates, Names,
timing, airline or any other information will attract amendment charges
as per Airline’s amendment Policies.

11. Flight ticket cancellation / Refund is strictly in accordance with

Airline’s cancellation/Refund policies.

12. MULTINATIONAL Shall not be responsible for any Loss of Baggage /

Loss of Belongings / Broken Baggage at Airport or anywhere else.

13. Flight timings are to be kept into consideration while reaching to the
airport. MULTINATIONAL shall not be responsible for any incidence
where client is not able to reach airport / Board the flight due to any
reason of personal nature, Insufficient time duration in connecting
flights or any other reason related with airline’s governance like – Delay
in Flight, Change in timing / Overbooking by Airline or any other factor.

14. It is expected to report the assembly point as per pre-defined

timings. In any such case, where client is not able to join the
departure/Flight/Sightseeing due to any reason which result in delay in
joining the group, will considered no show after waiting for justified
pre-decided waiting time.

15. Vehicle provided during tour will follow the tour plan specified in the
itinerary. Driver in any way will not be deviated from the specified /
common route.

16. Vehicle provided during the tour will not be on disposable basis. Any
travel, after the activity decided in tour will not be permitted. Late
evening / late night drive apart from designed plan will be prohibited.

17. There are some monuments/areas, restricted for Vehicle entrance by

the local authorities. In any such case, Vehicle will drop you till the
nearest possible point and further arrangements will have to be
managed by Client.

18. Vehicle will not be allocated on the leisure day (day free for
relaxation), as specified in itinerary.

19. Air Condition in Vehicles will not be operational on hilly areas (due
to mechanical reasons). Driver reserves the rights to switch off /operate
AC as per the terrains, Climate and Vehicle’s conditions.

20. Vehicle in Group departures will be on sharing basis. Guests are

expected to maintain harmony with other travelers to ensure maximum
enjoyment on tour. Any misbehavior will lead to the discontinuation of
Tour.

21. Any entrance fees, monument fees or any other activity charges
including but not limited to charges in relation to parking,
transportation, tolls, taxes, camping, admission, meals etc will not be
included in the package until and Unless so specified specially in
inclusion section.
22. The above mentioned package may not be available with displayed
price during Long Week-ends, National Holidays and Regional festivals.
There is a probability of difference in cost, which will be specified at the
time of communication.

23. In case of amendment in package due to increase in number of

Guests. The difference in cost shall be borne by the client.

24. Any charges related with on-ground modification/addition of

service, which is opted by Client by his/her own choice and not
affecting rest of the tour itinerary or group departure, will have to be
paid directly to Driver/Supplier on the behalf of MULTINATIONAL.

25. MULTINATIONAL reserves the right to modify or cancel the tour

package, in part or in whole, at any time prior to the commencement of
the tour or a particular part of the tour, as the case may be, for any
reason including but not limited to the act of god, act of Human whether
or not unforeseen and / or unexpected etc. In all such cases, refund will
be processed according to the Cancellation policy of MULTINATIONAL
as applicable at that specific point of time

26. MULTINATIONAL Shall not be held responsible for any

refund/Charges, in case of services booked of non-refundable nature.
MULTINATIONAL’s liability in relation to the Package shall at all times
be limited to those circumstances where an express liability has been
cast on it under these Terms.

27. Special payment and cancellation policy may be applicable during

peak season/Blackout dates. These dates usually – City Events
,Regional/NationalHolidays, Political Conferences, Major Cultural
festivals or any other Event which can affect regular tourist movement.
28. In case of any on ground issues with any third party,
MULTINATIONAL shall try to support in all possible ways but shall not
be held liable for the act and hence will not be liable for any sort of
compensation.

29. In case of any natural calamity or any other force majeure incident,
MULTINATIONAL reserves the rights to modify/change or cancel the
partial or complete tour Package. MULTINATIONAL shall not be held
responsible for refund/Compensation in any such circumstances.

30. Package price is a consolidation of different components inseparable

in nature in terms of costing. Any unused service/services due to any
unspecified reason will not be refunded back.

31. Refund on cancellation (Cancellation in accordance with Cancellation

Policies) is strictly dependent on Cancellation policies and the refund
process will take minimum 14 working days.

32. For Group departure packages, all vouchers and tickets will be
released 03 days prior to departure.

33. It is expected for a Client to carry printouts of all service vouchers

and tickets along with Valid ID proof. Failure in presenting required
documents while security checks, may lead to disqualification for on
boarding by concern authorities. In any such case, MULTINATIONAL
shall not be held responsible / Liable for any refund or compensation.
34.Any behavioral issue found during the tour or reported by other
passengers or found inappropriate in sanity with successful
accomplishment of entire tour will lead to the disqualification of
concern passenger and his/her accompanied passengers from all
further activities and future tours. No refund in this regard shall be
processed and depending upon the gravity of the behavior, fine may be
imposed on such person.
35. MULTINATIONAL shall not be held liable for any
refund/compensation in any case related with any of the factor
comprises of Health issues, personal loss, discontinuation of tour due to
Family issues, discontinuation of tour due to Behavioral factors,
statutory compliance factors.

36. Guest on tour are expected to take care of their belongings during the
tour and MULTINATIONAL shall not be held liable for any loss arises
out, due to loss and damage of belongings.

37. MULTINATIONAL's entire liability to the Client for any claim arising
out of this Package / browsing the website/ application, shall be limited
to the amount equivalent to the price paid by the Client for the Package
giving rise to such claim minus all applicable taxes and third-party
charges.

38. MULTINATIONAL shall not be liable to pay for any loss suffered by
the Client, if it is found that the Client had been in violation of any
express or implied directions given by or on behalf of MULTINATIONAL,
applicable law, rule and / or regulations.

39. No offer, promo code or discount shall be applicable to this Package

unless so expressly notified by MULTINATIONAL on its website and this
Package cannot be clubbed with any scheme, offer and package of
MULTINATIONAL or its associates.

40. All grievances shall first be raised with Customer relationship team
within 15 days of the occurrence of such event. In case no resolution to
such grievance is provided by our Customer relation team within 30
days, the Client shall have the right to escalate the dispute in the
accordance with these terms andMULTINATIONAL’s applicable
policies.
 41. Client shall be liable to reimburse MULTINATIONAL for any and all
losses suffered and / or charges incurred as a result of the Client’s
actions, direct or indirect, in relation to Client

Thanks and Regards!

Team Multinational Tours

Visit us@ www.multinationaltours.com

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