VOLVO COMPLIMENTARY

FACTORY SCHEDULED MAINTENANCE PROGRAM

COVERED ITEMS QUICK REFERENCE GUIDE

Volvo Complimentary
Factory Scheduled Maintenance Volvo Warranty Coverage
Coverage Period 3 years or 36,000 miles 4 years or 50,000 miles
Scheduled maintenance services Yes No
Engine oil and filter, replace Yes* No
Cabin air filter, replace Yes* No
Adding fluids Yes No
Brake pads Yes** Yes***
Wiper blades Yes** Yes***
Brake rotors No Yes***
Adjustments No Yes***
Headlamps, wheel alignment,
No Yes***
tire balancing, sunroof adjustment
Bulbs No Yes
Shock absorbers No Yes***
Exhaust system No Yes****
Tires No No*****
Worn upholstery, carpeting,
No No
interior components
Towing – Covered by the Volvo On Call™ program. Please refer to the Volvo On Call™ owner’s guide.
* Replacement at intervals specified in the Volvo Warranty and Maintenance Records Information Booklet.
** Included in the Volvo Optional Factory Scheduled Maintenance Upgrade Program options.
*** Covered by the 1 year / 12,000 mile adjustment period only for wear. Manufacturing defects covered for
4 years or 50,000 miles.
**** Catalytic converter is included in the emissions system warranty. Please refer to the Volvo Warranty and Maintenance
Records Information booklet for details.
***** Tires warranted by individual tire manufacturers. Please refer to the tire manufacturer warranty booklets in the owner’s
Warranty Information Packet.

Part No. WTY5741109 Printed in U.S.A.

Each recommended service must be performed Items Not Covered:

within 1,500 miles of the normal service interval
listed in the Warranty and Maintenance Records • Wear items outlined on page 41 of the
Information booklet. Volvo owners will be Warranty and Maintenance Records Information
responsible for maintenance costs when mileage manual.
precedes or exceeds the recommended interval by • Damage to the vehicle resulting from normal
1,500 miles. Service intervals missed by the owner wear and tear or abuse.
will not be performed. Authorized Volvo retailers • Vehicles severely damaged and/or declared to
will perform the service that is appropriate for the be a total loss by an insurer.
mileage or age of the vehicle. Volvo recommends • Severe operating conditions requiring additional
that you bring your vehicle in for service at least services.
once a year regardless of mileage. • Customer requested services or Volvo retailer
suggested services not specified in the Volvo
Warranty and Maintenance Records Information
Optional Program Upgrades booklet.
Volvo owners may have the opportunity to The Volvo Complimentary Factory Scheduled
purchase program upgrades for additional Maintenance Program is transferred automatically
coverage. Please contact your authorized Volvo to subsequent owners of the vehicle within the
retailer for more information. program period.
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VOLVO COMPLIMENTARY
FACTORY SCHEDULED MAINTENANCE PROGRAM
Volvo is not only committed to caring for your car, These regularly scheduled maintenance service
but to helping ensure you and your family’s well checks performed by your authorized Volvo retailer,
being. To further enhance the Volvo ownership will help ensure trouble free operation of your Volvo
experience, your new Volvo includes the Volvo vehicle.
Complimentary Factory Scheduled Maintenance
(FSM) Program. This maintenance program is Through the Volvo Complimentary FSM program,
designed to complement your Volvo warranty and your Volvo retailer may be authorized** to perform
will help ensure trouble free operation of your Volvo functional or performance enhancements through
vehicle. software upgrades. This will keep your Volvo up to
the latest recommended standards.
The Volvo Complimentary Factory Scheduled
Maintenance program offers: The Volvo Complimentary FSM program is
• scheduled maintenance coverage for the first honored at any authorized Volvo retailer in the
3 years or up to 36,000 miles* United States. Coverage begins with the date the
• the first four regularly scheduled maintenance vehicle is delivered to the original purchaser or the
services at 7,500, 15,000, 22,500 and 30,000 original lessee, or on the date the vehicle is placed
miles in service as a “demonstrator.” This program is
• covers all 2011 model year Volvo vehicles sold associated with the vehicle and cannot be
new to a retail customer and registered in the transferred to another vehicle.
U.S. by an authorized Volvo retailer * Volvo recommends that you bring your vehicle in for
We care for you and your safety; therefore, in service at least once a year regardless of mileage. In
addition to normal service and inspection items such cases Volvo will cover the recommended services
at 1 per year for the first 4 years.
listed below, the Volvo Complimentary Factory
Scheduled Maintenance Program includes a ** At the discretion of Volvo Cars of North America, LLC.,
diagnostic check of passive and active safety applicable software upgrades may be downloaded to
systems. Also included in your scheduled your vehicle.
maintenance service is a systems check of the Volvo reserves the right to make changes to or terminate
on-board computer monitoring functions. this program at any time.

First Service: 7,500 MILES Second Service: 15,000 MILES

❏ Check on-board diagnostic system ❏ Check on-board diagnostic system

❏ Engine oil and filter replace ❏ Engine oil and filter replace
❏ Reset Service Reminder Indicator (SRI) ❏ Reset Service Reminder Indicator (SRI)
❏ Check / adjust engine coolant, power steering* and ❏ Check / adjust engine coolant, power steering* and
washer fluid levels washer fluid levels
❏ Check all wiper blades ❏ Visual inspection of bevel gear (all wheel drive
❏ Check brake fluid level models only)
❏ Check brake pads ❏ Replace cabin air filter***
❏ Check tire pressure, wear and condition** ❏ Inspect convertible hardtop (C70 only)
❏ Clean inside of windshield in front of camera ❏ Clean inside of windshield in front of camera
(vehicles with camera for collision warning) (vehicles with camera for collision warning)
❏ Check / adjust parking brake
* No power steering fluid check on S40, V50, C70 and ❏ Check all wiper blades
C30 models. ❏ Check brake fluid level
** Check spare tire pressure every two years. ❏ Check brake pads
❏ Check tire pressure, wear and condition**

* No power steering fluid check on S40, V50, C70 and

C30 models.
** Check spare tire pressure every two years.
*** Recommended to replace at least once a year or more
often in heavy traffic or dirty/dusty areas.

Third Service: 22,500 MILES Fourth Service: 30,000 MILES

❏ Check on-board diagnostic system ❏ Check on-board diagnostic system

❏ Replace engine oil and filter ❏ Engine oil and filter replace
❏ Reset Service Reminder Indicator (SRI) ❏ Reset Service Reminder Indicator (SRI)
❏ Check / adjust engine coolant, power steering* and ❏ Check fuel and brake lines/hoses for damage or leaks
washer fluid levels ❏ Check / adjust engine coolant, power steering* and
❏ Check all wiper blades washer fluid levels
❏ Check brake fluid level ❏ Check battery fluid level and mounting (check more
❏ Check brake pads frequently when driving in severe climates)
❏ Check tire pressure, wear and condition** ❏ Visual inspection of bevel gear (all wheel drive models
❏ Clean inside of windshield in front of camera only)
(vehicles with camera for collision warning) ❏ Replace cabin air filter***
* No power steering fluid check on S40, V50, C70 and ❏ Inspect convertible hardtop (C70 only)
C30 models. ❏ Clean inside of windshield in front of camera
** Check spare tire pressure every two years. (vehicles with camera for collision warning)
❏ Check / adjust parking brake
❏ Check all wiper blades
Please refer to your Warranty and ❏ Check brake fluid level
Maintenance Records Information ❏ Check brake pads
booklet for complete service maintenance ❏ Check tire pressure, wear and condition**
information including service interval * No power steering fluid check on S40, V50, C70 and
details for optional FSM upgrade C30 models.
programs. See your Volvo retailer for ** Check spare tire pressure every 2 years.
additional information. *** Recommended to replace at least once a year or more
often in heavy traffic or dirty/dusty areas.