M.P. Dilshan Madusankha Cooray - Student

Higher Nationals
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INTERNAL VERIFICATION – ASSESSMENT DECISIONS
Programme title BTEC HND in Computing
Ms Sumudu Samarakoon
Assessor Internal Verifier
Unit: 6 Planning a Computing Project
Unit(s)
Planning a Project on the Big Data Technologies in achieving operational
Assignment title efficiency
Student’s name
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Student Name/ID
Unit Title Unit: 6 Planning a Computing Project
Assignment Number 1 Assessor

DateReceived1stsub
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mission
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Assessor Feedback:
LO1. Conduct small-scale research, information gathering and data collection to generate knowledge on an
identified subject
Pass, Merit & Distinction P1 P2 M1 D1

Descripts
LO2. Explore the features and business requirements of organisations in an identified sector
Pass, Merit & Distinction P3 P4 M2

Descripts
LO3. Produce project plans based on research of the chosen theme for an identified organisation
Pass, Merit & Distinction P5 M3

Descripts
LO4. Present your project recommendations and justifications of decisions made, based on research of the
identified theme and sector
Pass, Merit & Distinction P6 P7 P8 M4 D2
Descripts
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Assignment 06 Planning a Computer Project

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Higher Nationals in
Computing
Unit: 6 Planning a Computing Project

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Higher National Diploma in Computing
Assignment Brief
Student Name /ID Number
Unit Number and Title Unit: 6 Planning a Computing Project
Academic Year 2023/2024018
Unit Tutor
Assignment Title Planning a Project on the Big Data Technologies in achieving operational efficiency
Issue Date
Submission Date
IV Name & Date Roshini Sembacuttiaratchy 28/08/2023
Submission Format:
The submission should be in the form of an individual report with the following sections.
Section 1: Project Management Plan
Section 2: Research report
Section 3: Action Plan
You are required to make use of headings, paragraphs, and subsections as appropriate, and all work
must be supported with research and referenced using Harvard referencing system. Please provide in-
text citation and a list of references using Harvard referencing system.
Please note that this is an individual assessment, and your report should include evidence to that you
have conducted a research to collect relevant data individually.

Unit Learning Outcomes:
LO1 Conduct small-scale research, information gathering and data collection to generate knowledge on
an identified subject
LO2 Explore the features and business requirements of organisations in an identified sector.
LO3 Produce project plans based on research of the chosen theme for an identified organisation
LO4 Present your project recommendations and justifications of decisions made, based on research of
the identified theme and sector
Assignment Brief and Guidance:

Research Theme: Big Data
Research Topic: The impact of the application of Big Data Technologies in operational efficiency
in a range of academic, scientific and economic areas.
“Big data is a term that has become more and more common over the last decade. It was originally
defined as data that is generated in incredibly large volumes, such as internet search queries, data
from weather sensors or information posted on social media. Today big data has also come to
represent large amounts of information generated from multiple sources that cannot be processed in a
conventional way and that cannot be processed by humans without some form of computational
intervention. Big data can be stored in several ways: Structured, whereby the data is organised into
some form of relational format, unstructured, where data is held as raw, unorganised data prior to
turning into a structured form, or semi-structured where the data will have some key definitions or
structural form, but is still held in a format that does not conform to standard data storage models.
Many systems and organisations now generate massive quantities of big data on a daily basis, with
some of this data being made publicly available to other systems for analysis and processing. The
generation of such large amounts of data has necessitated the development of machine learning
systems that can sift through the data to rapidly identify patterns, to answer questions or to solve
problems. As these new systems continue to be developed and refined, a new discipline of data
science analytics has evolved to help design, build and test these new machine learning and artificial
intelligence systems. Utilising Big Data requires a range of knowledge and skills across a broad
spectrum of areas and consequently opens opportunities to organizations that were not previously
accessible. The ability to store and process large quantities of data from multiple sources has meant
that organisations and businesses are able to get a larger overall picture of the pattern of global trends
in the data to allow them to make more accurate and up to date decisions. Such data can be used to
identify potential business risks earlier and to make sure that costs are minimized without
compromising on innovation. However, the rapid application and use of Big Data has raised several
concerns. The storage of such large amounts of data means that security concerns need to be
addressed in case the data is compromised or altered in such a way to make the interpretation
erroneous. In addition, the ethical issues of the storage of personal data from multiple sources have
yet to be addressed, as well as any sustainability concerns in the energy requirements of large data
warehouses and lakes”. (Pearson, 2023)

Assignment Scenario
You are expected to carry out a small-scale research project in order to explore the “impact of the
application of Big Data Technologies in operational efficiency in a range of academic, scientific and
economic areas” from the standpoint of a computing professional or a data scientist. The research that
you carry out can be based on an organization / organization, a field, a case study, a scenario, etc. that
you have access to gather sufficient information to investigate the applications, benefits and
limitations of Big Data technologies.
The findings of the research should be presented in a professionally compiled report and the report
should cover the given tasks including,
 A comprehensive project plan - including a work, time and resource allocation/ breakdown using
appropriate tools. A business area analysis Including the features and operational areas of the
business and the role of stakeholders and their impact on the success of the business.
 A research paper - including application and evaluation of quantitative and qualitative research
methods to generate relevant primary data and examination of secondary sources to collect
relevant secondary data and information.
 An Action plan – including recommendations and evaluation of project outcomes comparing the
decisions given in the project plan.

TASK – 01 and 02 : Project Management Plan
Task 1
1.1. Select an organization/ organization, a field, a case study or a scenario of your choice that allows
you to explore and study the relevant data of the application of Big data technologies. Plan a small-
scale research project on the impact of the application of big data technologies in operational
efficiency.
Provide an introduction and background to your project and the chosen organization / field or the
scenario . Define the scope and devise aims /objectives of the project that you are going to carry
out. You also should include risks and benefits of exploring the impact of big data technologies of
the chosen organization/s or the field.
1.2. Produce a comprehensive project plan including the following.

 Cost, scope, time, quality, communication, risk, and resources management plan.
 Comprehensive Work Breakdown Structure (WBS) with clearly defined activities and
milestones.
 Gantt chart to illustrate project schedule with realistic time allocated for each activity and
clearly defined deadlines for milestones.
TASK – 02
Discuss the features and operational areas of the chosen organization/s , the role and the impact of
stakeholders for the success of the business. You also need analyse the challenges the organization/s
may face in achieving the success and meeting business objectives by applying big data technologies to
achieve operational efficiency.
TASK – 03: Research Report

Carry out the research to investigate the “impact of the application of big data technologies in
operational efficiency” and generate relevant primary data by applying appropriate qualitative and
quantitative research methods. You need to examine secondary sources to collect relevant secondary
data and information to support the research. You then need to analyse the data and information and
interpret the findings to generate knowledge on how the application of big data technologies supports
business requirements in the identified organization/s .

TASK – 04: Action Plan
4.1 Communicate appropriate project recommendations derived from the research data
analyzed for technical and non-technical audiences and assess the extent to which the
project recommendations meet the needs of the chosen organization/s.
4.2 Discuss the reliability, accuracy, and the appropriateness of the research methods applied
while arguing and evaluating the planning recommendations made in the project plan
comparing them to the actual outcomes and the need of the chosen organization/s.

Grading Rubric
Grading Criteria Achieved Feedback
LO1 Conduct small-scale research, information gathering and data collection to generate
knowledge on an identified subject
P1 Demonstrate qualitative and quantitative research methods to generate relevant primary data
for an identified theme.
P2 Examine secondary sources to collect relevant secondary data and information for an identified
theme.
M1 Analyse data and information from primary and secondary sources to generate knowledge on an
identified theme.
D1 Interpret findings to generate knowledge on how the research theme supports business
requirements in the identified sector.
LO2 Explore the features and business requirements of organisations in an identified sector
P3 Discuss the features and operational areas of a businesses in an identified sector.

P4 Discuss the role of stakeholders and their impact on the success of a business
M2 Analyse the challenges to the success of a business in an identified sector
LO3 Produce project plans based on research of the chosen theme for an identified organisation

P5 Devise comprehensive project plans for a chosen scenario, including a work and resource
allocation breakdown using appropriate tools.
M3 Produce comprehensive project plans that effectively consider aims, objectives and
risks/benefits for an identified organization.
LO4 Present your project recommendations and justifications of decisions made, based on
research of the identified theme and sector
P6 Communicate appropriate project recommendations for technical and non-technical audiences. .
P7 Present arguments for the planning decisions made when developing the project plans.
P8 Discuss accuracy and reliability of the different research methods applied.
M4 Assess the extent to which the project recommendations meet the needs of the identified
organisation, including fully supported rationales for planning decisions made.
LO3 & LO4

D2 Evaluate the project planning recommendations made in relation to the needs of the identified
organisation and the accuracy and reliability of the research carried out.

Acknowledgement
I'd want to convey my heartfelt appreciation to Ms. Sumudu Samarakoon for his
important direction and assistance throughout the completion of this task. His knowledge
and constructive criticism were invaluable in refining the subject and quality of this work.
I am genuinely grateful for the time and effort they put in to assisting me in reaching my
academic objectives.
Finally, I'd want to thank my friends and family for their support and patience while I
worked through this endeavor. Their unfailing encouragement has been a constant source
of inspiration. I'd also like to express my gratitude to everyone who has helped me with
this assignment, both personally and indirectly.

Table of Contents
Task 1.........................................................................................................................................
1.1 Introduction to the Project..........................................................................................1
1.2 Introduction to the Chosen Company...................................................................1
1.3 Stakeholders' Effect on Hemas Holdings PLC..........................................................2
1.3.1 Key stakeholders.................................................................................................2
1.3.2 Stakeholder Impact on Big Data Adoption and Operational Efficiency:............3
1.3.3 Mitigating Challenges and Maximizing Benefits...............................................5
1.4 Potential Risks, Opportunities, and Challenges for JKH......................................5
1.4.1 Potential Risks:...................................................................................................5
1.4.2 Potential Opportunities:......................................................................................6
1.4.3 Challenges:..........................................................................................................7
1.5 Scope of the Project...................................................................................................8
1.6 Objectives, Risks and Benefits..............................................................................9
1.7 Conceptual Framework for Implementing Big Data Technologies at John Keells
Holdings (JKH)..............................................................................................................10
1.8 Benefits of exploring this Topic...............................................................................13
1.9 Project Management Plan for Implementing Big Data Technologies at Hemas
Holdings.........................................................................................................................15
1.9.1 Cost Management Plan.....................................................................................15
1.9.2 Scope Management Plan...................................................................................15
1.9.3 Time Management Plan....................................................................................16
1.9.4 Quality Management Plan.................................................................................17
1.9.5 Communication Management Plan...................................................................17
1.9.6 Risk management plan......................................................................................18
1.9.7 Resource Management Plan..............................................................................18
1.10 Stages of Project Lifecycle....................................................................................19

1.10.1 Initiation Stage................................................................................................19
1.10.2 Planning stage.................................................................................................19
1.10.3 Execution Stage...............................................................................................19
1.10.4 Monitoring and Controlling Stage..................................................................20
1.10.5 Closing Stage..................................................................................................20
1.11 Work Breakdown Structure (WBS) for Implementing Big Data Technologies at
Hemas Holdings PLC....................................................................................................21
1.12 Resource Breakdown Structure (RBS) for Implementing Big Data Technologies at
Hemas Holdings PLC....................................................................................................23
1.13 Major Cost Types of the Project............................................................................25
1.13.1 Personnel costs:...............................................................................................25
1.13.2 Hardware Costs:..............................................................................................25
1.13.3 Cost of Software.............................................................................................26
1.13.4 Training and Development Costs....................................................................26
1.13.5 Data Acquisition Costs....................................................................................26
1.13.6 Operational and Maintenance Costs...............................................................26
1.13.7 Risk Management Costs..................................................................................27
1.13.8 Miscellaneous costs.........................................................................................27
1.14 Project Budget Overview.......................................................................................27
1.15 Project Cost Management Plan..............................................................................30
1.16 Timeline and Gantt chart for Implementing Big Data Technologies at Hemas
Holdings PLC................................................................................................................31
1.16.1 Time Frame.....................................................................................................32
1.16.2 Gantt Chart......................................................................................................33
1.17 Qualitative and Quantitative Research Methods....................................................35
1.17.1 Qualitative Research.......................................................................................35
1.17.2 Quantitative Research.....................................................................................35

1.18 Examination of Secondary Sources.......................................................................36
1.19 Analysis of Data and Information..........................................................................36
1.20 Interpretation of findings.......................................................................................37
Task 2.......................................................................................................................................
2.1 Features and Operational Areas of JKH..................................................................39
2.2 The Role and Impact of Stakeholders on Business Success....................................40
2.3 Challenges to JKH's Success in Increasing Operational Efficiency with Big Data
Technologies..................................................................................................................41
Task 3.......................................................................................................................................
3.1 Conducting Research on the Impact of Big Data Technologies on Operational

Efficiency.......................................................................................................................43
3.1.1 Introduction.......................................................................................................43
3.1.2 Primary Data Collection with Google Forms...................................................43
3.1.3 Secondary Data Collection: Examining Secondary Sources............................43
3.2 Data Analysis and Interpretation..............................................................................48
Task 4.......................................................................................................................................
4.1 Communicate Appropriate Project Recommendations............................................53
4.1.1 Technical Audience:.........................................................................................53
4.1.2 Non-technical Audiences:.................................................................................53
4.2 Reliability, accuracy, and appropriateness of research methodologies...................54
4.2.1 Reliability and accuracy:...................................................................................54
4.2.2 Appropriateness of research methods:..............................................................55
4.2.3 Relative to the actual outcomes:.......................................................................55
4.3 Present Arguments for the Planning Decisions Made When Developing the Project
Plans...............................................................................................................................56
4.4 Assessing the Alignment of Project Recommendations with the Needs of the
Identified Organization..................................................................................................56

4.5 Evaluating Project Planning Recommendations in Context of Organizational Needs
and Research Accuracy..................................................................................................57
References................................................................................................................................
List of Figures and Tables
Figure 1: Survey Questions................................................................................................44

Figure 8: Survey Answers..................................................................................................49
Figure 9: Survey Answers..................................................................................................49
Figure 10: Survey Answers................................................................................................50
Table 1: Gantt Chart...........................................................................................................34

Task 1
1.1 Introduction to the Project
The rapid growth of technology has positioned Big Data as a critical component in
improving operational efficiency across a variety of businesses. Big Data technologies
enable businesses to handle and analyze massive amounts of data, resulting in useful
insights that aid informed decision-making, expedite operations, and decrease costs. This
study seeks to evaluate the impact of Big Data technologies on operational efficiency at
Hemas Holdings PLC, a well-known Sri Lankan corporation.
1.2 Introduction to the Chosen Company
Hemas Holdings PLC is a diversified company based in Sri Lanka that focuses on
consumer, healthcare, and mobility. Established in 1948, the company has developed to
become one of Sri Lanka's biggest conglomerates, trading on the Colombo Stock
Exchange. Hemas Holdings is well-known for its commitment to supporting families to
strive for a better tomorrow, which is evident in its business practices and sustainability
initiatives.
Hemas Holdings has four main business segments: consumer brands, healthcare,
mobility, and others. The Consumer Brands section includes a diverse range of items
from well-known brands such as Kumarika, Clogard, Velvet, and Atlas Axillia. The
Healthcare segment includes Hemas Hospitals, Hemas Pharmaceuticals, and Morison,
which are involved in pharmaceutical distribution and hospital operations, respectively.
The Mobility section offers haulage, container yard operations, warehousing, automobile
logistics, and transportation services.
Hemas Holdings has a significant market presence because to its large workforce of over
4,851 employees. Key shareholders in the company include AZ Holdings Pte Ltd.,
Amagroup Pte Ltd., Saraz Investments Pvt Ltd., and Blueberry Investments (Private) Ltd.
Financially, Hemas Holdings has a market value of USD 308 million and a long-term
Fitch rating of AAA, suggesting a good position.
M.P. Dilshan Madusankha Cooray Assignment 6 Planning a Computer Project 1

Hemas Holdings prioritizes sustainability, emphasizing efforts that have a good influence
on the environment, society, and the economy. It has also built a solid corporate
governance structure to help it achieve its environmental goals.
Hemas Holdings has recently appointed Ravi Jayasekera as Acting CEO, effective May
2024. The firm also declared its earnings for the fourth quarter ended March 31, 2024. In
terms of strategic growth, Hemas Holdings has made substantial acquisitions, including
acquiring the remaining ownership in Atlas, a leading stationery brand in Sri Lanka,
thereby expanding its range and market position.
1.3 Stakeholders' Effect on Hemas Holdings PLC
Hemas Holdings PLC, a big diversified conglomerate in Sri Lanka, engages with a
variety of stakeholders who have a substantial impact on the company's operations,
strategy, and results. Stakeholders include shareholders, employees, consumers,
suppliers, government and regulatory authorities, and the community.
1.3.1 Key stakeholders
 Shareholders: Shareholders are critical to Hemas Holdings because they

contribute the funds required for corporate growth and operations. Major shareholders,
including AZ Holdings Pte Ltd, Amagroup Pte Ltd, Saraz Investments Pvt Ltd, and
Blueberry Investments (Private) Ltd, have a significant impact on the company's strategic
direction and actions due to their voting power and financial expectations. Their
commitment to long-term growth and profitability means that Hemas remains focused on
operational efficiency and return on investment.
 Employees: With over 4,851 employees, Hemas Holdings is largely reliant
on its workforce for both day-to-day operations and long-term projects. Employees at all
levels, from management to operations, are critical to executing the company's plans and
upholding its reputation for high-quality products and services. Ravi Jayasekera's recent
appointment as Acting CEO emphasizes the importance of leadership in moving the
company's vision forward. Employee happiness and engagement are critical, as engaged
employees lead to increased productivity and creativity.

 Customers: Hemas Holdings offers a wide range of customers through its
consumer brands, healthcare services, and mobility solutions. Customer happiness and
loyalty are crucial since they directly affect sales and revenue. Understanding client
wants and preferences allows Hemas to customize its products and services to market
demands, ensuring a competitive edge and increased market share. The company's
devotion to quality in products such as Kumarika, Clogard, Velvet, and Atlas Axillia
strengthens its market position.
 Suppliers: Hemas Holdings' supply chain relies heavily on its suppliers.
Reliable and high-quality suppliers ensure that the company's products are produced and
delivered efficiently. Establishing good supplier connections can result in better pricing,
on-time deliveries, and consistent quality, all of which are critical for operational
efficiency and customer satisfaction.
 Government and Regulatory Bodies: Hemas Holdings must comply with
all government regulations and policies. Regulatory bodies exert influence on the
company through labor, environmental, trade, and corporate governance laws. Adherence
to these standards not only protects the company from legal fines, but also enhances its
reputation as a responsible corporate institution. Furthermore, government incentives and
rules can influence the company's strategic decisions, particularly in areas like
sustainability and innovation.
 Community: Hemas Holdings' operations have a substantial impact on the
local communities in which they operate. The company's commitment to sustainability
and corporate social responsibility (CSR) programmes contributes to excellent
community relationships. Participating in community development projects,
environmental protection, and social welfare activities improves the company's public
image and helps to ensure its long-term viability.
1.3.2 Stakeholder Impact on Big Data Adoption and Operational Efficiency:
Management and Board:

Their support is critical for procuring money and resources for Big Data initiatives. Their
support can considerably impact the effectiveness of these activities. However, resistance
may stem from concerns about the significant initial investment necessary, as well as
possible hazards to data privacy and security.

IT and Data Analytics Teams:
These teams play critical roles in the effective implementation and integration of Big
Data technology. Their technological competence guarantees that technologies are
efficiently implemented. Resistance could be due to technological complexities or a lack
of necessary resources and support for managing and analyzing massive datasets.
Alignment with Business Goals
Business Unit Leaders: Unit Leaders It is critical to ensure that Big Data projects are in
tight alignment with Hemas Holdings' strategic business goals. This connection ensures
that the efforts put into Big Data projects result in concrete increases in operational
efficiency and competitive advantage. Business executives' support is critical for
prioritizing and incorporating these activities into larger business plans.
Employees: Employees must be engaged and trained in order to fully utilize Big Data
tools. Employees must be equipped with the appropriate skills and knowledge to use
these instruments efficiently. Employees may resist Big Data if they believe it threatens
their job functions or personal privacy, emphasizing the importance of clear
communication and helpful training programmes.
Customer/supplier relationships
Customers: Building trust and transparency in the usage of customer data is critical.
Customers' willingness to give their data and accept personalized services is based on
their faith in how the company handles and secures their information. Effective
communication about data consumption and rewards can strengthen client connections
and loyalty.
Suppliers: Efficient data interchange and analysis can greatly enhance supply chain
operations. Hemas Holdings may strengthen its ties with suppliers by using Big Data for
improved forecasting, inventory management, and logistics optimization. This
collaborative strategy can improve productivity, lower costs, and strengthen supplier
partnerships.

1.3.3 Mitigating Challenges and Maximizing Benefits
 Communication and Education: Regular communication and extensive training

programmes are critical for addressing stakeholder concerns and gaining support for Big
Data efforts. By keeping stakeholders informed and educated about the benefits and
processes of Big Data projects, Hemas Holdings can lessen resistance and promote a
more receptive atmosphere.
 Data Governance and Security: Developing strong data governance frameworks
and security mechanisms is critical for addressing privacy issues and maintaining
regulatory compliance. These safeguards not only secure sensitive information, but they
also foster trust among stakeholders, bolstering their belief in the company's Big Data
projects.
 Performance measures: Developing clear and aligned performance measures is
critical for demonstrating the real advantages of Big Data adoption to stakeholders. By
tying these measurements to business objectives, Hemas Holdings can successfully
demonstrate how Big Data technologies improve operational efficiency and overall
business performance.
Hemas Holdings' stakeholders play a critical role in the successful application of Big
Data technology. Understanding their perspectives, addressing their concerns, and
connecting Big Data projects with the company's strategic goals are critical for realising
the benefits of Big Data in improving operational efficiency throughout Hemas Holdings'
different sectors. Effective stakeholder management ensures that Big Data efforts achieve
technical standards while also significantly contributing to company growth and
competitive advantage.
1.4 Potential Risks, Opportunities, and Challenges for JKH
1.4.1 Potential Risks:
Hemas Holdings PLC faces considerable risks when it deploys Big Data technologies.
One of the most important issues is data security and privacy. Given the massive amounts
of sensitive consumer and operational data that Hemas manages, the danger of security
breaches and unauthorized access is high. Mishandling data could lead to serious

regulatory penalties and reputational damage. To prevent these threats, Hemas must
establish severe cyber security measures such as encryption, access controls, and frequent
audits, as well as ensure compliance with data protection requirements like GDPR and
CCPA.
Another significant risk is data quality and integrity. Inaccurate or inadequate data can
reduce the usefulness of Big Data analytics, resulting in inaccurate insights and poor
decision-making. To address this difficulty, Hemas should implement strong data
governance mechanisms. This comprises data cleansing and validation procedures that
ensure data accuracy, consistency, and dependability across all business functions.
Additionally, technological issues jeopardize the proper implementation of Big Data

efforts at Hemas. Integrating multiple data sources, assuring scalability, and maintaining
interoperability with existing IT infrastructure are all challenging tasks. To address these
problems, Hemas should conduct comprehensive feasibility studies and experimental
projects. Investing in scalable Big Data platforms and hiring competent IT workers will
be critical for successfully addressing these technical challenges.
1.4.2 Potential Opportunities:
Despite risks, Hemas Holdings PLC sees significant opportunity in the implementation of
Big Data technologies. Hemas can improve decision-making processes across all of its
business sectors by combining advanced analytics and real-time data. Real-time data
analytics can help Hemas optimize corporate processes, increase operational efficiency,
and identify new revenue streams. This competence improves not only strategic planning,
but also reaction to market developments and consumer requests.
Another huge opportunity exists in improving operational efficiency. Hemas can improve
supply chain management and automate procedures by leveraging Big Data. By
monitoring performance data and diagnosing bottlenecks in real time, Hemas may
improve cost efficiency and productivity, earning a market advantage.

Furthermore, Big Data allows for personalized consumer experiences and targeted
marketing initiatives. By analyzing consumer behavior and preferences, Hemas can
personalize its products and services to suit client demands, promoting customer loyalty
and satisfaction. This personalized strategy not only improves client engagement, but it
also increases revenue through better sales and conversions.
1.4.3 Challenges:
However, Hemas Holdings PLC confronts considerable obstacles in fully using the
benefits of Big Data technology. One major impediment is cost, as significant
investments are required for infrastructure, software licences, and ongoing maintenance.
To address this issue, Hemas should do thorough cost-benefit evaluations and investigate
cloud-based solutions that provide scalability and cost savings.
Additionally, regulatory compliance is a major challenge. As data protection

requirements evolve around the world, achieving and maintaining compliance becomes
more challenging. Hemas must remain watchful for regulatory developments and
maintain strong data governance measures. This includes developing ethical principles
for data usage and storage that protect client privacy while meeting regulatory
requirements.
Furthermore, a dearth of experienced workers adept in Big Data technology poses a

barrier. The scarcity of data scientists, analysts, and IT professionals with Big Data
analytics experience may limit Hemas' capacity to fully capitalize on data-driven insights.
To overcome this challenge, Hemas should engage in training and development
programmes, collaborate with educational institutions, and cultivate an organizational
culture that encourages innovation and lifelong learning.
In summary, while Hemas Holdings PLC stands to benefit significantly from

implementing Big Data technology to improve operational efficiency and promote
innovation, tackling these risks and difficulties is critical to realizing its full potential. By
proactively addressing data security problems, using actionable insights, and investing in
personnel and technology, Hemas can establish itself as a leader in leveraging data-driven

strategies for long-term growth and competitive advantage throughout its business
sectors.
1.5 Scope of the Project
This project intends to examine, apply, and optimize Big Data technologies across Hemas
Holdings PLC's numerous businesses. It includes assessing the company's present data
management procedures, finding areas where operational efficiency can be improved
through Big Data analytics, and installing solutions that are consistent with Hemas'
strategic goals.
The project is focus on three major areas:
 Evaluation of Current Data Management Practices: Conduct a thorough

evaluation of Hemas' current data management systems and processes. This includes
assessing data gathering methods, storage infrastructure, and data quality requirements.
 Identifying opportunities for operational efficiency: Identify key areas within
Hemas Holdings where Big Data analytics can contribute to increased operational
efficiency. This could include optimizing supply chain management, strengthening
customer relationship management, or streamlining internal procedures in the Consumer
Brands, Healthcare, and Mobility industries.
 Deployment of Big Data Solutions: Develop and integrate Big Data solutions that
address recognized opportunities while aligning with Hemas' strategic objectives. This
includes choosing the right Big Data tools and platforms, developing data governance
frameworks, and assuring scalability and interoperability with existing IT infrastructure.
The initiative will prioritize data collection, rigorous analysis, and strategic use to
improve decision-making processes, optimize resource allocation, and improve customer
experiences throughout Hemas Holdings PLC.

1.6 Objectives, Risks and Benefits
Objectives:
 Assessment of Current State: Conduct a full analysis of Hemas Holdings PLC's

current data architecture, including data sources, storage systems, and analytics
capabilities. Assess the efficacy and efficiency of existing data management
techniques.
 Identify Opportunities: Determine the major areas within Hemas Holdings
where Big Data analytics can improve operational efficiency, cost-effectiveness,
and customer happiness. This includes possible improvements to supply chain
management, customer relationship management, and operational processes in the
Consumer Brands, Healthcare, and Mobility industries.
 Implementation of Big Data Solutions: Create and implement a staged approach
for integrating Big Data technology at Hemas Holdings. Choose relevant
platforms, tools, and approaches that are consistent with the company's strategic
objectives. Integrate seamlessly with existing IT infrastructure and operational
operations.
 Data Governance and Security: Create strong data governance structures and
severe security measures to ensure data integrity, confidentiality, and regulatory
compliance. Implement rules and procedures for data access control, encryption,
and frequent security audits to successfully reduce data security threats.
 Training and Change Management: Provide comprehensive training
programmes to educate Hemas Holdings staff with the skills required to
effectively use and manage Big Data tools and technologies. Implement change
management methods to ensure the easy adoption and acceptance of new
technology within the organization.
Risks:
 Data Security: Risks include data breaches, unauthorized access, and the
compromise of sensitive information. To maintain data security, mitigation
measures include using encryption protocols, tight access controls, and
conducting frequent security assessments.

 Technological Challenges: Integrating multiple data sources, maintaining
interoperability with existing IT systems, and addressing scalability problems
are all potential challenges. Conducting detailed feasibility studies and pilot
projects can assist mitigate these issues and optimize the adoption of Big Data
solutions.
 Compliance: Ensuring compliance with data protection rules such as GDPR and
CCPA carries significant risk. Implementing strong data governance frameworks
and following ethical data usage practices are critical for reducing regulatory
risks and ensuring compliance.
Benefits:
 Enhanced Decision-Making: Big Data analytics offer real-time insights and

predictive analytics, allowing Hemas Holdings to make educated decisions fast
and effectively.
 Operational Efficiency: Data-driven insights allow for the optimization of
processes and resource allocation, resulting in increased operational efficiency
and cost savings across many business units.
 Customer Personalization: Hemas Holdings may use Big Data analytics to
personalize products and services to consumer preferences and behaviors,
increasing customer happiness and loyalty.
 Competitive Advantage: By embracing Big Data technologies, Hemas
Holdings positions itself as an innovative industry leader capable of responding
quickly to market developments and customer needs. This provides a
competitive advantage in the marketplace and supports long-term growth
objectives.
1.7 Conceptual Framework for Implementing Big Data Technologies at John

Keells Holdings (JKH)
A conceptual framework describes the fundamental concepts, components, and linkages

that guide the use of Big Data technology within an organisation like JKH. Here's how it
could be organised for JKH:
M.P. Dilshan Madusankha Cooray Assignment 6 Planning a Computer Project

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1. Business Context and Objectives
Objective: Use Big Data technologies to improve operational efficiency and strategic
decision-making across Hemas Holdings PLC's many business areas.
Components:
 Strategic Alignment: To achieve coherence and maximize impact, align Big Data
projects with Hemas Holdings' overall aims and sector-specific objectives.
 Operational Challenges: Operational challenges include identifying important
operational inefficiencies or areas for improvement where Big Data analytics can
add substantial value.
2. Data Sources and Infrastructure

Objective: Hemas Holdings PLC aims to improve its data gathering, storage, and
processing capabilities in order to provide powerful Big Data analytics..
Components:
 Data Sources: Determine the relevance and accessibility of internal and external
data sources crucial to Hemas Holdings' operations, such as customer data, supply
chain information, and market insights.
 Infrastructure: Evaluate Hemas Holdings' current IT infrastructure's ability to
handle big data requirements, with a focus on scalability, security standards, and
analytics tool compatibility.
3. Technological Framework
Objective: Choose and implement Big Data technologies and solutions that are aligned
with Hemas Holdings' operational and strategic requirements.
Components:
 Platform Selection: Select Big Data platforms (e.g., Hadoop, Spark) and tools
(e.g., Tableau, Python/R) based on scalability, performance requirements, and
integration capabilities with Hemas Holdings' existing systems.

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 Integration: Ensure that varied data sources are seamlessly integrated with Big
Data technology, enabling comprehensive data processing and analysis across all
business divisions.
4. Data Governance and Security:

Objectives: Establish robust data governance and security mechanisms to ensure data
integrity, confidentiality, and regulatory compliance.
Components:
 Governance Framework: Establish explicit roles, responsibilities, and data
management processes, including standards for data quality assurance, access
controls, and data lifecycle management.
 Security Measures: Implement strong security standards, such as encryption,
authentication systems, and regular audits, to reduce the risk of data breaches
and unauthorized access.
5. Analytics and Insight

Objective: Use advanced analytics approaches to generate actionable insights and assist
informed decision-making throughout Hemas Holdings PLC.
Components:
 Analytics Capabilities: Create and implement predictive analytics models,
machine learning algorithms, and data visualization approaches to find relevant
patterns, trends, and correlations in Hemas Holdings' data.
 Decision Support: Provide Hemas Holdings' decision-makers with timely and
accurate information that allow them to efficiently optimize operations, minimize
risks, and capitalize on emerging opportunities.
6. Organizational Readiness and Change Management.

Objective: Establish a data-driven decision-making culture and prepare the organization
for the successful adoption and integration of Big Data technology.

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Components:
 Skills and Training: Implement comprehensive training programmes to improve
workers' data literacy and competency in efficiently using Big Data tools at all
levels of Hemas Holdings.
 Change Management: Implement ways to overcome resistance to change, increase
stakeholder participation, and enable the smooth adoption and integration of Big
Data technology across Hemas Holdings PLC.
Implementing this conceptual framework will allow Hemas Holdings PLC to
strategically exploit Big Data technology to drive operational efficiencies, stimulate
innovation, and maintain a competitive edge in the consumer, healthcare, and mobility
sectors in which it operates.
1.8 Benefits of exploring this Topic
 Enhanced Decision Making: Big Data analytics help Hemas Holdings PLC
analyze enormous amounts of data quickly and accurately, resulting in better decision-
making. This competence enables evidence-based decision-making in all business
sectors, resulting in more informed strategic choices and operational optimizations.
 Improved operational efficiency: Big Data analytics can help Hemas Holdings
improve operational efficiency, streamline operations, and optimize resource allocation.
This leads to cost savings, increased productivity, and overall improved operational
efficiency across its consumer, healthcare, and transportation divisions.
 Innovation and Competitive Advantage: Big Data offers valuable insights into
market trends, customer preferences, and emerging prospects, leading to innovation and
competitive advantage. Hemas Holdings may use predictive analytics to innovate
products and services, obtaining a competitive advantage in its many businesses and
strengthening its market position.
 Personalized Customer Experience: Hemas Holdings uses client data to
personalize interactions, customize marketing campaigns, and enhance customer service.
This improves client satisfaction, loyalty, and retention rates in the consumer and
healthcare companies.
 Risk management and predictive capabilities: Big Data analytics helps Hemas
Holdings identify potential dangers and predict future trends. This proactive approach to

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risk management allows the organization to successfully minimize risks while also
capitalizing on emerging possibilities in its operational domains.
 Efficient Resource Allocation: Hemas Holdings optimizes resource allocation
across numerous domains, including human resources, inventory management, and
supply chain logistics, using data insights. This results in lower costs, better resource
utilization, and operational effectiveness.
 Cross-disciplinary Insights and Collaboration: Exploring Big Data's impact in
academic, scientific, and economic sectors leads to interdisciplinary collaboration within
Hemas Holdings. It encourages information exchange, cross-disciplinary innovation, and
future breakthroughs in R&D activities.
 Evidence-Based Policy and Decision-Making in Education and Research: Big
Data enables comprehensive study on social challenges, health results, and consumer
behavior throughout Hemas Holdings' healthcare and consumer categories. This promotes
evidence-based policymaking, improves service delivery, and increases social well-being.
 Economic Growth and Development: Big Data analytics may help Hemas
Holdings optimize industrial operations, foresee market trends, and effectively manage
economic resources, promoting economic growth and development. This encourages
long-term economic growth, boosts job creation, and fosters innovation in Sri Lanka's
economy.
 Continuous improvement and adaptation: Hemas Holdings' continual data
analysis enables rapid adaptation to changing market situations, client preferences, and
technology improvements. This agility promotes continual improvement, resilience, and
long-term success throughout its diverse business portfolio.
By leveraging these advantages, Hemas Holdings PLC may strategically use Big Data
technology to promote innovation, increase operational efficiencies, and maintain a
competitive edge in the consumer, healthcare, and mobility sectors in Sri Lanka and
abroad.

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1.9 Project Management Plan for Implementing Big Data Technologies at Hemas
Holdings
1.9.1 Cost Management Plan
Budget Estimation:
The anticipated budget for this project covers several critical areas to guarantee
successful implementation:
 Data Collection: The costs associated with acquiring data from diverse sources,
such as data capture instruments and storage.
 Analysis Tools: Fees for purchasing or subscribing to Big Data analytics
software and platforms like Hadoop, Spark, and Tableau.
 Software Licences: Fees for proprietary software used for data processing and
analysis.
 Personnel: Salaries and pay for the project team, which includes data analysts,
IT professionals, project managers, trainers, and external consultants.
 Miscellaneous Expenses: Reserve funds for unforeseen expenses such as training
materials, travel fees, and other auxiliary charges.
Cost Control:
 Regular Budget Reviews: Review the project budget on a regular basis to track
expenditures and identify any deviations from the original plan.
 Revisions: Make any necessary revisions to the budget allocations based on actual
spending to ensure that the project stays within the budget.
 Cost Tracking: Use financial management systems to monitor spending in real
time and generate reports for stakeholders.
1.9.2 Scope Management Plan
Scope Definition:
 Specific Tasks: A detailed list of all project tasks, such as data analysis,
technology selection, implementation, training, and optimization.

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 Deliverables: Clearly identify all project deliverables, including assessment
reports, implementation plans, data governance frameworks, and training
materials.
 Boundaries: To avoid scope creep, establish boundaries that specify what is
included and excluded in the project.
Scope Verification:
 Stakeholder Agreement: Ensure that all stakeholders have evaluated and agreed
on the project's scope and objectives via meetings and paperwork.
 Documentation: Keep a signed project scope document for reference during the
project's duration.
Scope Control:
 Change Management Process: Establish a systematic process for dealing with
scope modifications, including as documentation, impact analysis, and
stakeholder approval.
 Scope Monitoring: Review the project scope on a regular basis to ensure
alignment with project goals and make any necessary revisions.
1.9.3 Time Management Plan
Schedule Development:
 Create a detailed project schedule with a Gantt chart to visualize tasks,
milestones, dependencies, and deadlines.
 Milestones: Establish essential milestones such as project initiation, assessment
completion, pilot implementation, training sessions, and project closing.
Schedule Control:
 Progress Monitoring: Constantly compare project progress to the timetable,
identifying any deviations or delays.
 Adjustments: Make any necessary schedule adjustments to account for delays,
changes in project scope, or resource availability.

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 Tools: Use project management tools to monitor timeframes and deliver real-time
updates to stakeholders.
1.9.4 Quality Management Plan
Quality Assurance:
 Process Reviews: Conduct regular reviews of project processes to ensure that they
adhere to predefined quality standards and best practices.
 Standards Compliance: Ensure that all industry standards and regulatory
requirements are met throughout the project.
Quality Control:
 Checkpoints and Reviews: Use checkpoints and milestone reviews to assess the
quality of project deliverables and processes.
 Create feedback tools to collect input from stakeholders and make necessary
modifications.
1.9.5 Communication Management Plan
Communication Strategy:
 Stakeholder Communication Plan: Create a plan indicating how and when you
will communicate with stakeholders, including regular updates, progress reports,
and meetings.
 Transparency: Maintain open contact with stakeholders to keep them informed
about project progress, risks, and challenges.
Communication tools:
 Email: Use email for regular updates and official communication.
 Meetings: Schedule regular meetings (weekly or biweekly) with the project team
and stakeholders to discuss progress and handle concerns.
 Reports: Create periodic project reports that provide extensive information on
project status, milestones reached, and any challenges encountered.

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1.9.6 Risk management plan
Risk Identification:
 Potential Risks: Consider data security breaches, technological hurdles, regulatory
issues, and opposition to change.
 Maintain a risk register to record the recognized risks and their attributes.
Risk Analysis:
 Likelihood and Impact: Using qualitative and quantitative approaches, determine
the likelihood and magnitude of each identified risk.
 Prioritization: Sort hazards according to their probable influence on the project.
Risk Mitigation:
 Mitigation Strategies: Create strategies to reduce or manage risks, such as
establishing security measures, performing pilot tests, and giving training.
 Create contingency plans to mitigate hazards that arise during the project.
1.9.7 Resource Management Plan
Resource Allocation:
 Assign resources depending on project needs, ensuring that the appropriate skills
and expertise are assigned to each task.
 Resource Matrix: Create a resource matrix outlining the duties and responsibilities
of each team member.
Resource Scheduling:
 Availability Management: Ensure that resources are available when needed,
taking into account project timeframes and dependencies.
 Conflict Management: Identify and resolve resource disputes, reallocating
resources as needed to keep the project moving forward.
 Capacity planning is monitoring resource use to avoid overcrowding and
guarantee optimal resource use.

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1.10 Stages of Project Lifecycle
1.10.1 Initiation Stage
During this stage, Hemas Holdings PLC works on defining the scope and objectives of
the project while collecting the necessary approvals to move forward. During this phase,
a project charter is created that describes the project's goals, scope, and deliverables. Key
stakeholders are identified, and their roles and duties are established to ensure alignment
with organizational goals. Initial feasibility studies are carried out to determine the
viability of the project, laying the groundwork for following stages. This stage's outputs
include the project charter, stakeholder registration, and a first project plan, all of which
give a clear direction for the project and develop shared understanding among
stakeholders.
1.10.2 Planning stage
During the planning stage, Hemas Holdings PLC creates a detailed roadmap and project
management strategy to guide the execution stage. This entails meticulous planning
across multiple dimensions such as scope, time, budget, quality, communication, risk, and
resources. A Work Breakdown Structure (WBS) is developed to methodically organize
project tasks, and a project plan is constructed using tools such as Gantt charts to
visualize timelines and dependencies. Additionally, risk management strategies are
developed to identify potential risks and devise mitigation solutions. Quality standards
and communication methods are also developed to guarantee that project deliverables
match expectations. The planning stage generates thorough project management plans, a
solid project timeline, risk management techniques, quality assurance frameworks, and
communication plans, which provide the groundwork for successful project execution..
1.10.3 Execution Stage
The execution stage focuses on carrying out the project's plans and achieving the desired
results. Hemas Holdings PLC carries out the duties stated in the project plan, such as
completing data evaluations, gathering relevant data sources, and selecting acceptable
Big Data technologies. The integration of these solutions with current systems is
prioritized to ensure seamless functionality and compatibility. A structured data

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governance framework is created to ensure data integrity, security protocols, and
regulatory compliance. Employees participate in training programmes geared to improve
their ability to use Big Data tools efficiently. This stage produces a comprehensive data
assessment report, installed Big Data technologies, integrated data systems, a strong data
governance structure, and completed training modules, all of which ensure project
preparedness for the next phases.
1.10.4 Monitoring and Controlling Stage
During the monitoring and controlling stage, Hemas Holdings PLC closely monitors
project progress and performance to ensure that it remains on track with the established
plans and objectives. Key operations include monitoring project milestones against the
timeline and budget, performing quality assurance checks to validate deliverable
standards, and proactively resolving emergent risks and difficulties. Regular status
meetings and performance assessments allow for continued stakeholder engagement and
transparency. Changes to the project scope or execution strategy are managed through a
strong change management procedure to maintain continuity and alignment with
changing organizational needs. This stage produces progress reports, quality assurance
assessments, updated risk registers, change request logs, and revised project
documentation, which ensure that project outputs meet stated parameters and
expectations.
1.10.5 Closing Stage
The closing stage is the formal end of the project, which includes final activities to
confirm project completion and obtain stakeholder approval. Hemas Holdings PLC
completes all project deliverables, ensuring that they fulfil high quality and regulatory
criteria. To formally acknowledge the attainment of project objectives, stakeholders
accept and sign off on them. Lessons learned during the project's lifecycle are
documented to provide valuable insights and best practices for future projects. Project
resources are delivered in a systematic manner, and team members are transferred
according to organizational priorities. A post-project evaluation is undertaken to assess
overall project success, identify areas for improvement, and validate the project's

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benefits. This stage's deliverables include a comprehensive final project report,
stakeholder approvals, lessons learned documentation, a project closure report, and
archived project documents, all of which will be valuable resources for future reference
and continuous improvement initiatives within Hemas Holdings PLC.
1.11 Work Breakdown Structure (WBS) for Implementing Big Data Technologies
at Hemas Holdings PLC
1. Project initiation
The project start phase at Hemas Holdings PLC focuses on laying the groundwork and
securing the necessary clearances to begin the project. This includes developing a
complete project charter that describes the project's objectives, scope, and deliverables for
Big Data technology implementation. Key stakeholders from various business segments
are identified, and their roles and duties are established to guarantee successful
collaboration and support throughout the project's life cycle. Initial feasibility studies are
carried out to determine the technical, financial, and organizational feasibility of
integrating Big Data solutions. This phase's major deliverables include the finalized
project charter, stakeholder registration, and an initial project plan, all of which serve as
foundational documents for further project operations.
2. Project Planning
During the planning phase, Hemas Holdings PLC creates a detailed roadmap and project
management strategies to ensure the proper application of Big Data technology. This
comprises thorough planning for all essential project parameters such as scope, time,
money, quality, communication, risk, and resources. A structured Work Breakdown
Structure (WBS) is developed to systematically break down project tasks and activities,
enabling clarity in execution. A thorough project schedule is created using tools such as
Gantt charts to visually represent task dependencies and timescales. Risk assessment
procedures are used to identify potential project risks and devise mitigation techniques to
reduce their impact. Quality management plans are created to maintain strict standards
and ensure that project deliverables fulfil set quality criteria. This phase produces precise
project management plans, a thorough project schedule, a strong risk management

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strategy, quality assurance frameworks, and effective communication plans, laying the
groundwork for successful project execution.
3. Project Execution
At Hemas Holdings PLC, the execution phase focuses on putting project ideas into action
and providing the desired outputs in terms of Big Data technologies. To ensure that the
project runs smoothly, resources are assigned and managed in accordance with the
resource management plan. Key operations include completing a full data assessment to
collect and evaluate relevant data sources, selecting and deploying suitable Big Data
technologies, and integrating these solutions with existing systems and infrastructure. A
strong data governance architecture is built to assure data integrity, security protocols,
and regulatory compliance throughout the project's lifecycle. Employees participate in
specialized training programmes aimed at improving their ability to effectively use Big
Data technologies and grasp data analytics insights. This phase's key outputs include a
comprehensive data assessment report, deployed Big Data technologies, integrated data
systems, a well-defined data governance framework, and training documentation with
completion reports, all of which ensure readiness for subsequent project phases and
maximize operational efficiencies.
4. Monitoring and Controlling
During the monitoring and controlling phase, Hemas Holdings PLC actively observes and
regulates project progress and performance to guarantee compliance with predefined
project plans and objectives. Progress is systematically tracked against the project's
timeframe and budgetary limits, and stringent quality assurance and control mechanisms
are in place to ensure that project outputs match stated requirements and standards.
Proactive risk management solutions are used to quickly handle new risks and problems,
preserving project momentum and minimizing disruptions. Regular stakeholder
involvement, including status meetings and performance assessments, promotes
transparency and effective communication channels. A strong change management
framework is in place to handle any changes to the project scope or execution strategy,
and project documentation is constantly updated to reflect current project statuses and
outcomes. This phase's key outputs include progress reports, quality control checkpoints,
an updated risk register, a thorough change request log, and revised project

22
documentation, all of which ensure that the project remains aligned with organisational
goals and objectives.
5. Project Closing
The project closing phase officially concludes all project operations at Hemas Holdings
PLC, ensuring that all project deliverables are successfully finished and meet high quality
requirements. Final project evaluations are carried out to assess overall project
performance and ensure stakeholder acceptance and sign-off. Lessons gained and best
practices discovered throughout the project's lifecycle are documented to encourage
knowledge sharing and educate future project activities. Project resources are gradually
relinquished, and team members are transferred according to organisational goals and
needs. Comprehensive project documentation, such as a final project report, stakeholder
approvals and sign-offs, a lessons learned document, a project closure report, and
archived project documents, is created and saved for future use and ongoing
improvement. A post-project review is conducted to assess project progress, identify
areas for improvement, and assure long-term project outcomes, so strengthening Hemas
Holdings PLC's commitment to using Big Data technologies for strategic business growth
and operational excellence.
1.12 Resource Breakdown Structure (RBS) for Implementing Big Data

Technologies at Hemas Holdings PLC
1. Human Resources
Hemas Holdings PLC has put together a varied team of specialists to enable the smooth
application of Big Data technology. The project management team, which includes a
project manager, assistant project manager, and project coordinator, is in charge of
overseeing overall project progress and ensuring that objectives are met. The data science
team, led by a lead data scientist and assisted by data scientists and analysts, is in charge
of performing advanced data analysis and modelling tasks required for obtaining insights
from massive datasets. The IT and infrastructure team, which includes an IT manager,
system administrators, and network engineers, oversees the technological infrastructure
required to run Big Data operations smoothly.

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Furthermore, the big data technology team, which includes architects, engineers, and data
warehouse professionals, is dedicated to building and executing robust Big Data solutions
that are tailored to Hemas Holdings PLC's specific requirements. Integration and
deployment teams, which include specialists and engineers, guarantee that new
technologies are seamlessly integrated into current systems. Dedicated teams, including
training coordinators, specialists, and technical support staff, provide ongoing assistance
and training to ensure that employees have the skills they need to use Big Data tools
efficiently. Quality assurance and risk management teams, managed by managers and
analysts, respectively, monitor compliance with quality standards and reduce any hazards
throughout the project's lifecycle.
2. Equipment
Hemas Holdings PLC's project requires a variety of equipment to suit its technical and
operational needs. This comprises servers, data storage devices, networking equipment,
and backup systems, all of which are required to successfully manage massive amounts
of data. High-performance computers are assigned to the data science team to efficiently
undertake complicated data analytics, while basic PCs are sufficient for administrative
and support teams. Other necessary equipment, such as office supplies, meeting and
conference room equipment, is given to ensure smooth communication and collaboration
among team members. Adequate equipment provision guarantees that project technical
requirements are met and that workflow continues uninterrupted.
3. Software
Hemas Holdings PLC's project requires a variety of equipment to meet technical and
operational criteria. This includes servers, data storage devices, networking equipment,
and backup systems that are required for properly managing huge volumes of data. The
data science team is assigned high-performance computers to efficiently undertake
sophisticated data analytics, whereas administrative and support teams are given basic
PCs. Other necessary equipment, such as office supplies, meeting and conference room
equipment, is provided to ensure seamless communication and collaboration among team
members. Adequate equipment provision ensures that workflow runs smoothly and that
project technical requirements are met.

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4. Other Resources
In addition to human resources, equipment, and software, Hemas Holdings PLC's project
requires a number of other key resources. Data sources, both internal and external, offer
the raw data required for analysis. Adequate facilities, such as office space and meeting
rooms, are required for daily operations and project team communication.
Comprehensive training materials, including manuals and online modules, are created to
guarantee that all team members can properly use new Big Data technologies and tools.
These resources are critical in supporting the project's adoption and integration of Big
Data technologies, resulting in optimal project outcomes.
1.13 Major Cost Types of the Project
Implementing Big Data technology at Hemas Holdings PLC incurs a variety of costs that
must be properly controlled to keep the project within budget. The key cost categories
are:
1.13.1 Personnel costs:
Personnel costs make up a large component of the project budget, including salary,
benefits, and compensation for project team members. This group includes project
managers, data scientists, IT professionals, big data engineers, quality assurance analysts,
risk management experts, and training specialists. External consultants or contractors
may also be hired if specialized knowledge is required but not available internally.
Personnel expenses continue throughout the project's lifecycle and must be closely
monitored to stay within budget.
1.13.2 Hardware Costs:
Hardware costs include the procurement of physical infrastructure required to enable Big
Data activities. This includes servers, data storage devices, high-performance computers,
networking hardware, and backup systems that are essential for data management,
storage, and protection. Maintenance and upgrade expenditures may also be included in
hardware expenses to ensure the system's continued reliability and performance.
Investing in a reliable and scalable hardware infrastructure is critical for project success.

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1.13.3 Cost of Software
Software expenditures include a wide range of technologies used for data administration,
analysis, integration, quality assurance, and risk management throughout the project's
lifecycle. Big Data platforms like Hadoop and Spark, data analysis tools like Python, R,
and SQL, database management systems like MongoDB and MySQL, integration tools
like Talend and Apache Nifi, quality assurance tools like JIRA and Selenium, and risk
management systems like RiskWatch and Palisade are all important pieces of software.
These expenditures include subscription fees, licensing, updates, and support services that
are required for effective data analytics and administration.
1.13.4 Training and Development Costs
Training and development costs are invested to guarantee that all project team members
and stakeholders have the skills required to use new Big Data technologies and tools
effectively. Expenses include creating training materials, holding training sessions, and
even employing external trainers or specialists. Continuous training and skill
development are essential for ensuring smooth technology adoption and maximizing the
benefits of Big Data analytics throughout the project's lifecycle.
1.13.5 Data Acquisition Costs
Data acquisition costs include the expenses associated with gathering and acquiring data
from various internal and external sources. This could include buying datasets,
subscribing to data services, or using public data repositories. Additional fees may apply
for data cleansing, validation, and preprocessing to assure data accuracy and usability for
analysis. Acquiring high-quality data is critical for creating relevant insights and making
educated decisions, so these expenditures must be factored into the project budget..
1.13.6 Operational and Maintenance Costs
Operational and maintenance expenditures include continuing charges for maintaining the
operational efficiency of Big Data infrastructure and systems. This includes utility bills,
system maintenance, hardware repairs, software upgrades, and technical assistance. These
expenditures include daily project team expenses like office supplies and utilities.
Regular maintenance and operational support are critical for guaranteeing the longevity
and dependability of Big Data systems over time.

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1.13.7 Risk Management Costs
Risk management expenditures cover actions aimed at identifying, analysing, and

managing risks to the project's success. This comprises the costs of conducting risk
assessments, adopting risk mitigation techniques, and monitoring possible risks
throughout the project's lifecycle. Investing in strong risk management methods enables
you to address possible disruptions and ensure project continuity. These expenditures also
include the creation and implementation of contingency plans to properly handle
unforeseen occurrences.
1.13.8 Miscellaneous costs
This includes any additional expenses that are not included above but are required for the
project's successful completion. This may include charges for travel, meetings, and
communication, as well as any incidentals incurred during project execution. Allocating a
percentage of the budget to miscellaneous charges allows for greater flexibility in dealing
with unforeseen expenses while remaining within overall project budgetary limitations.
1.14 Project Budget Overview
The project budget for adopting Big Data technologies at Hemas Holdings PLC is
carefully planned, with a total estimated cost of 2,500,000 LKR. This allocation is
intended to support the effective implementation and integration of sophisticated data
analytics capabilities inside the organization.
Personnel Costs:
Personnel costs make up a large component of the budget, totaling 1,200,000 LKR. This
allocation ensures the formation of a highly skilled team critical to the project's success.
The Project Management Team (200,000 LKR), Data Science Team (300,000 LKR), IT
and Infrastructure Team (250,000 LKR), and Big Data Technology Team (300,000 LKR)
are among the roles available, as are Integration and Deployment, Support and Training,
Quality Assurance, and Risk Management (150,000 LKR each). Each team is responsible
for monitoring various parts of the project, including technical implementation, quality
control, and risk reduction.

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Hardware Costs:
The hardware expenses are budgeted at 350,000 LKR to meet the project's robust data
processing and storage requirements. This includes spending on servers (150,000 LKR),
data storage devices (50,000 LKR), high-performance computers (70,000 LKR),
networking equipment (50,000 LKR), and backup systems (30,000 LKR). These
components are critical for developing a dependable infrastructure capable of efficiently
managing large-scale data activities.
Software Costs:
A budget of 300,000 LKR is set aside for software expenses, which includes critical tools
such as Big Data platforms (Hadoop, Spark - 120,000 LKR), data analysis tools (Python,
R, SQL - 80,000 LKR), and database management systems (MongoDB, MySQL,
PostgreSQL - 50,000 LKR). Furthermore, integration tools, ETL (Extract, Transform,
Load) solutions, quality assurance software, and risk management tools are incorporated
to enable seamless integration and effective utilization of Big Data technologies.
Training and Development Costs:
A total of 100,000 LKR is set aside for training and development programmes. This
budget covers the cost of developing training materials (30,000 LKR), running training
sessions (50,000 LKR), and hiring external trainers if needed (20,000 LKR). The purpose
is to provide team members with the necessary skills and knowledge to effectively use
Big Data technologies and maximize project outcomes.
Data Acquisition Costs:
Data collection costs are planned at 80,000 LKR, which includes charges for obtaining
internal and external data sources. This includes collecting and processing high-quality
data required for extensive data analysis and informed decision-making procedures
throughout the project's lifecycle.
Operational and Maintenance Costs:
Operational and maintenance expenses total 200,000 LKR, which are intended to
preserve the project infrastructure and ensure smooth operations. This covers costs for

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utilities (40,000 LKR), system maintenance (60,000 LKR), hardware repairs (40,000
LKR), software upgrades (30,000 LKR), and technical support services (30,000 LKR).
Proactive control of operational factors is critical to ensuring system reliability and
minimizing downtime.
Risk Management Costs:
A budget of 70,000 LKR is set aside for risk management activities, which includes
charges for performing risk assessments (20,000 LKR), implementing mitigation methods
(30,000 LKR), and monitoring possible hazards during the project (20,000 LKR).
Effective risk management procedures help to reduce project uncertainties and protect
against any disruptions that could affect project timetables and results.
Miscellaneous costs:
Miscellaneous costs total 100,000 LKR and cover a variety of incidental expenses,
including travel costs (30,000 LKR), meeting fees (30,000 LKR), communication
expenses (20,000 LKR), and a contingency fund. These funds give flexibility to cover
unforeseen expenses and contingencies, ensuring that the project runs smoothly and on
time.
Conclusion
The meticulously calculated budget of 2,500,000 LKR for integrating Big Data
technologies at Hemas Holdings PLC demonstrates a judicious deployment of resources
across important project components. The project's goals of improving operational
efficiency and supporting informed decision-making through advanced data analytics
capabilities will be met by investing in personnel, hardware, software, training, data
acquisition, operational support, risk management, and miscellaneous expenses. This
organized financial approach guarantees comprehensive assistance for successfully
deploying Big Data technology within the organization.

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1.15 Project Cost Management Plan
Budget Estimation
The budget for deploying Big Data technology at Hemas Holdings PLC requires precise
forecasting of expenses across multiple areas. The entire projected budget is 2,500,000
LKR, which includes precise cost estimates for personnel, hardware, software, training,
data acquisition, operational maintenance, risk management, and other incidental charges.
This strategy ensures that all anticipated expenditures are precisely identified and
allocated from the start, providing a firm financial basis for the project.
Cost Control
To stay within the agreed budget, strong cost control measures will be adopted
throughout the project's lifecycle. This includes performing regular budget assessments
and modifications depending on actual spending and project progress. Any disparities
between budgeted and actual costs will be thoroughly reviewed, and corrective steps will
be implemented immediately to realign the project with its financial goals. Cost control
systems will continuously monitor project expenses, compare them to budget allocations,
and handle any changes in scope or timeline that may affect costs.
Cost Tracking
Continuous cost tracking will be required to ensure strict adherence to budgetary

restrictions. This includes rigorously recording all project-related expenses in a
specialized financial management system, as well as evaluating the project budget on a
regular basis to reflect real-time financial data. Comprehensive financial reports will be
provided on a regular basis to offer stakeholders, including project sponsors and the
management team, with clear information about the current budget status and projected
future expenditures.
Financial reporting
Regular and accurate financial reporting ensures transparency and accountability in

project cost management. These reports will completely compare budgeted and actual
expenses, analyse variations, and anticipate future financial requirements. These reports

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help stakeholders make informed decisions and ensure alignment with overall project
goals by keeping them up to date on financial performance.
Contingency Planning
A contingency reserve is included in the budget to cover unexpected costs and mitigate
risks that may develop during project execution. This reserve gives financial flexibility to
meet unexpected issues while maintaining the project's overall financial integrity.
Rigorous contingency planning guarantees that Hemas Holdings PLC can overcome
unexpected challenges while preserving project continuity and minimizing disruption.
Change Management
Changes in project scope, timeline, or resource needs can have a substantial influence on
costs, hence a rigorous change management procedure will be adopted. This method
entails evaluating the financial implications of suggested changes, gaining required
clearances, and modifying the project budget accordingly. By carefully monitoring
adjustments, Hemas Holdings PLC may efficiently control costs and guarantee that
project goals are met within the agreed budgetary framework.
Cost Optimization
Throughout the project's lifecycle, cost optimization is critical for maximizing value. This
includes using negotiation methods with vendors to get favorable price, optimizing
resource allocation to improve efficiency, and always looking for ways to save costs
without sacrificing project quality. Cost optimization measures seek to maximize the
benefits received from the assigned budget, allowing Hemas Holdings PLC to achieve
optimal outcomes and strategic objectives more effectively.
1.16 Timeline and Gantt chart for Implementing Big Data Technologies at Hemas
Holdings PLC
To efficiently manage the project, a precise timeline is produced, as well as a Gantt chart
to visually show the project schedule. This timeline details the important phases, actions,
and milestones, ensuring that all tasks are done on time.

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1.16.1 Time Frame
The project is scheduled to span 12 months, divided into four main phases:
 Initiation (Month 1)
 Project Kickoff Meeting
 Stakeholder Identification and Analysis
 Project Charter Development
 Planning (Months 2-3)
 Requirement Analysis
 Budget Estimation
 Resource Planning
 Risk Assessment
 Development of the Project Plan
 Approval of the Project Plan
 Execution (Months 4-10)
 Hardware and Software Procurement
 Data Collection and Integration
 System Design and Architecture
 Data Analysis and Modeling
 Training and Development
 Implementation of Big Data Solutions
 Quality Assurance and Testing
 Monitoring and Control (Months 4-12)
 Progress Monitoring
 Budget Tracking
 Risk Management
 Performance Reporting
 Scope Verification and Control
 Closure (Month 12)
 Final Testing and Validation
 Project Review and Documentation
 Stakeholder Sign-off
 Project Closure Meeting

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1.16.2 Gantt Chart
Task Mo Mo Mo Mo Mo Mo Mo Mo Mo Mo Mo Mo
nth nth nth nth nth nth nth nth nth nth nth nth
1 2 3 4 5 6 7 8 9 10 11 12
Initiation
Project Kickoff Meeting
Stakeholder Identification
Project Charter Development
Planning
Requirement Analysis
Budget Estimation
Resource Planning
Risk Assessment
Development of Project Plan
Approval of Project Plan
Execution
Hardware & Software

Procurement
Data Collection & Integration
System Design & Architecture
Data Analysis & Modeling

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Training and Development
Implementation of Big Data

Solutions
Quality Assurance & Testing
Monitoring and Control
Progress Monitoring
Budget Tracking
Risk Management
Performance Reporting
Scope Verification & Control
Closure
Final Testing & Validation
Project Review &

Documentation
Stakeholder Sign-off
Project Closure Meeting

Table 1: Gantt Chart
1.17 Qualitative and Quantitative Research Methods

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1.17.1 Qualitative Research
Qualitative research approaches are critical for determining the influence of Big Data
technologies on operational efficiency at Hemas Holdings PLC. These approaches seek to
gather in-depth insights and subjective experiences from a variety of stakeholders within
the organization.
Hemas Holdings PLC will need to undertake semi-structured interviews with key
stakeholders, including department heads, IT managers, and people who work directly
with Big Data platforms. These interviews should dive into their perspectives on Big
Data applications, the unique issues they confront, and the rewards they see. Sample
questions could include:
 "How have Big Data technologies impacted your department's workflow?"

 "What challenges have you encountered with the implementation of these
technologies?"
 "Can you provide examples of how Big Data has improved operational efficiency
in your area?"
Focus groups can also be organized to get collective feedback and foster debates that
highlight common themes and opposing viewpoints on the effectiveness of Big Data
technology.
1.17.2 Quantitative Research
Quantitative research entails gathering numerical data for statistical analysis to detect
trends, correlations, and causal links. For Hemas Holdings PLC, this includes analysing
operational key performance indicators (KPIs) before and after implementing Big Data
technologies.
Key quantitative data points could include:
 Turnaround times for different processes.

 Cost reductions across departments.
 Customer satisfaction levels and their relationship to data-driven efforts.
For example, data on average processing time for customer orders can be collected before
and after Big Data analytics technologies are implemented. Statistical approaches like

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paired t-tests and ANOVA can be used to see if these measures have improved
considerably
1.18 Examination of Secondary Sources
Industry reports:
Industry studies provide a detailed overview of Big Data trends and benchmarks from
many industries. By studying publications on Big Data utilisation in conglomerates,
notably in the retail, banking, and leisure industries, Hemas Holdings PLC can compare
its data to industry standards. These reports may highlight key performance indicators
(KPIs) that have improved as a result of Big Data technology, setting a standard for
Hemas Holdings PLC's study.
Academic Papers:
Reviewing academic studies on the influence of Big Data on operational efficiency might
yield theoretical and practical insights. Papers from journals in information technology,
data science, and operations management can provide case studies, empirical findings,
and theoretical frameworks that are relevant to Hemas Holdings PLC. This literature can
help to discover best practices and potential obstacles in the implementation.
Case Studies:
Learning from other the businesses successful integration of Big Data technologies is
priceless. These case studies provide real-world examples of the benefits and limitations
of Big Data applications. Hemas Holdings PLC might look into how similar companies
have used Big Data to improve their supply chain management, customer relationship
management, and financial forecasting procedures.
1.19 Analysis of Data and Information
Qualitative analysis:
Transcribing and categorising interview and focus group replies allows for the discovery
of common themes and patterns. Thematic analysis is a method for methodically coding
and interpreting qualitative data. This investigation will illustrate how various
stakeholders see the impact of Big Data, highlighting points of agreement and
disagreement, as well as potential areas for development.

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Quantitative analysis:
Quantitative analysis entails comparing measurements before and after implementation

with software like SPSS, R, or Python. Key methods include:
 Descriptive statistics are used to summarize the data.

 Inferential statistics are used to evaluate hypotheses about the effect of Big Data
on operational efficiency.
 Use regression analysis to determine the association between Big Data
deployment and certain operational outcomes.
A regression analysis, for example, may demonstrate how investing in Big Data
technologies correlates with higher levels of customer satisfaction.
1.20 Interpretation of findings
Business Requirements:
Interpret the research findings in light of Hemas Holdings PLC's strategic business
requirements. This includes determining how the identified improvements in operational
efficiency can assist the organization achieve its goals, such as improving decision-
making processes, lowering operational costs, or increasing customer experiences.
Sector-Specific Impact:
Big Data technologies may have distinct effects on different industries inside Hemas
Holdings PLC. For example:
 Big Data can help retailers optimize inventory management and personalize
marketing strategies.
 In finance, it can help in risk management and fraud detection.
 It can improve workforce management and provide more personalized consumer
experiences in the leisure and hospitality industries.
Understanding the sector-specific consequences enables the development of personalized

strategies to maximize the benefits of Big Data in each field.
Recommendations:

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Based on the research findings, the following actionable recommendations are proposed
for Hemas Holdings PLC:
 Invest in advanced analytics tools that meet the specialized needs of different
departments.
 Increase data security measures to secure sensitive information.
 Provide employees with continual training to improve their data literacy and
ensure that Big Data technologies are used effectively.
 Create a strong data governance system to protect data quality and ensure
compliance with applicable requirements.

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Task 2
2.1 Features and Operational Areas of JKH
Hemas Holdings is a significant diversified conglomerate in Sri Lanka, known for its
strong market presence and extensive commercial activities. This diversification enables
Hemas to capitalize on synergies across industries, hence driving total corporate growth.
Hemas' defining characteristics include a strong dedication to innovation, sustainability,
and a strategic approach to market expansion. These attributes have established Hemas as
a major participant in a variety of industries.
 Retail Operations:
Hemas Holdings offers a diverse choice of consumer products, reasonable pricing, and
exceptional customer service across its retail network. Inventory management, supply
chain logistics, point-of-sale systems, and customer relationship management are all part
of retail operations, which help to ensure efficient and successful services.
 Healthcare Sector:
Hemas operates in the healthcare industry, offering pharmaceutical manufacture,

distribution, and healthcare services. Key operational areas include production quality
control, supply chain management, patient care services, and regulatory compliance.
Hemas strives to provide high-quality healthcare solutions while improving patient
outcomes.
 Leisure and Hospitality:
Hemas Holdings owns and administers hotels, resorts, and recreational facilities. The
leisure and hospitality industry focuses on providing outstanding guest experiences and
efficient hospitality services. Guest services, booking and reservations, property
management, and personalized marketing methods for customer acquisition and retention
are all operational aspects.
 Transportation and Logistics:

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Hemas offers transportation, logistics, and aviation services. Fleet management, route
optimization, cargo handling, and scheduling are the key operational areas, with the goal
of providing reliable and efficient transportation solutions.
 Consumer Goods:
Hemas manufactures and distributes consumer products (FMCG). Product development,

manufacturing, marketing, and distribution are all considered operational sectors. Hemas
prioritizes product quality and meeting consumer demand successfully.
 IT and Digital Services:
Hemas provides IT and digital services to both internal and external clients. Data
management, cyber security, IT support, and software development are all key
operational areas. Hemas intends to use IT to improve corporate processes and deliver
cutting-edge digital solutions.
2.2 The Role and Impact of Stakeholders on Business Success
The success of Hemas Holdings is heavily influenced by its internal and external
stakeholders.
Internal stakeholders:
 Executives and Senior Management: Executive management is critical in

determining the strategic direction of Big Data efforts, providing money, and
assuring alignment with business objectives. Their dedication is critical for
prioritizing and accelerating the adoption of Big Data technology.
 Department Heads: These leaders are in charge of implementing Big Data
initiatives within their departments while maintaining operational alignment with
the company's overall goals. Their leadership is critical to the successful
integration and application of big data technology.
 IT and Data Science Teams: The IT and Data Science teams are in charge of
designing and maintaining the Big Data infrastructure, as well as guaranteeing
data quality, security, and analytical capabilities. Their experience ensures the

40
technical feasibility and performance of Big Data solutions, hence increasing
operational efficiency.
 Employees: Staff from numerous departments use Big Data technologies on a
regular basis, offering input on their usability and effectiveness. Their
participation and experience with Big Data tools have an impact on the
technology' practical success and return on investment (ROI).
External stakeholders:
 Customers offer data through interactions and comments, which influences

service changes while increasing customer satisfaction and loyalty. Their insights
are crucial for adapting services to the needs of customers.
 Suppliers and Partners: These stakeholders participate in supply chain processes,
data sharing, and collaborative activities, which help to make supply chain
operations more efficient and transparent using Big Data.
 Regulatory agencies are responsible for ensuring that data privacy and industry
regulations are followed. Their monitoring influences data management policies
and security procedures, which affect operational risk and compliance costs.
 Investors give financial resources and expect a return on their investment. Big
Data analytics improves financial performance and operational efficiency, which
helps Hemas attract and keep investors, contributing to the company's overall
success.
2.3 Challenges to JKH's Success in Increasing Operational Efficiency with Big

Data Technologies
Despite the potential benefits, Hemas Holdings confronts various hurdles when
implementing Big Data technology to improve operational efficiency. One of the key
issues is assuring the availability of high-quality, reliable, and consistent data from
multiple departments and sources. Poor data quality can result in inaccurate insights and
judgments, limiting the benefits of Big Data technologies. To address this issue, Hemas
must build strong data governance frameworks and advanced data cleansing techniques.
Integrating Big Data technology with legacy systems and several data sources is a huge
problem. Integration difficulties can lead to data silos and inconsistencies, reducing

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overall efficiency. While middleware and ETL (Extract, Transform, Load) solutions can
help with seamless data integration and system compatibility, they take significant
technical knowledge and effort to install successfully.
Furthermore, Hemas Holdings prioritizes on data security and privacy. Protecting

sensitive information from breaches and ensuring compliance with data protection
standards are critical. Security breaches and noncompliance can result in legal and
financial consequences. Hemas must have comprehensive cyber security strategy and
compliance procedures to mitigate these risks and protect data integrity.
Addressing the dearth of competent workers to use Big Data tools is a serious concern. A
scarcity of trained personnel can jeopardize the successful implementation and
application of Big Data technology. Investing in regular training and development
programmes to improve data literacy and technical abilities is critical for Hemas to fully
capitalize on Big Data possibilities.
It is critical that Big Data infrastructure expands efficiently to manage increasing data
volumes and complicated analytics. Inadequate scalability can cause performance
bottlenecks, reducing the effectiveness of Big Data initiatives. Cloud-based solutions and
scalable architectures can assist manage increasing data loads and analytical needs, but
this necessitates careful design and investment.
Managing expenses for implementing and maintaining Big Data technology is a

significant concern. High costs may limit the scope of Big Data projects. Effective budget
planning, ongoing cost monitoring, and prioritizing investments based on predicted ROI
can all assist to reduce this issue and ensure financial stability.
Finally, managing organizational change and gaining stakeholder support for Big Data
efforts is crucial. Resistance to change can impede the adoption of new technologies.
Effective change management methods, such as clear communication and active
stakeholder participation, are required to overcome this obstacle and ensure a smooth
transition to a Big Data-driven operational paradigm.

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Task 3
3.1 Conducting Research on the Impact of Big Data Technologies on Operational
Efficiency
3.1.1 Introduction
The purpose of this study is to investigate the influence of Big Data technologies on
operational efficiency at Hemas Holdings PLC, utilizing a comprehensive strategy that
involves both primary data collecting via Google Forms and secondary data analysis.
Using these techniques, the study aims to acquire insights into how Big Data technologies
help Hemas satisfy its business requirements and improve operational procedures.
3.1.2 Primary Data Collection with Google Forms
Google Forms is an efficient tool for gathering qualitative and quantitative data relevant
to this research. The survey design includes an introductory piece that explains the
research objectives, followed by demographic questions that inquire about respondents'
roles, departments, and familiarity with Big Data technology. Qualitative questions are
intended to elicit extensive input on the benefits and problems of Big Data adoption,
whereas quantitative questions employ multiple-choice and Likert scale forms to assess
advances in operational efficiency and reliance on Big Data analytics.
Survey Distribution
The Google Form will be securely disseminated by email to Hemas Holdings workers
from various departments. Anonymity will be preserved to promote honest responses,
ensuring that the collected data reflects authentic experiences and viewpoints on the
integration of Big Data into Hemas' daily activities.
3.1.3 Secondary Data Collection: Examining Secondary Sources
In addition to primary data, secondary sources such as industry reports, academic papers,
and case studies will be examined to create a more complete picture. Industry reports will
provide information on trends and benchmarks for Big Data adoption in industries similar
to Hemas' wide business portfolio. The academic literature will provide theoretical
frameworks and best practices for understanding the influence of Big Data on operational
efficiency. Case studies of firms that have effectively utilized Big Data technology will

43
provide real examples and comparisons relevant to Hemas' operational environment,
highlighting tactics and outcomes that can help Hemas improve its approach to using Big
Data for efficiency.
Google Form:
Figure 1: Survey Questions

44

45

46

3.2 Data Analysis and Interpretation
Qualitative and quantitative data collected via Google Forms will be thoroughly
analyzed. Qualitative responses will be transcribed and thematically analyzed to provide
recurring patterns and insights into the perceived benefits and problems of Big Data
technologies. Quantitative data will be analyzed statistically to determine central patterns
and variability, allowing us to quantify the observed improvements in operational
efficiency as well as the amount to which we rely on Big Data analytics.
Interpretation of findings
The interpretation phase will center on combining primary and secondary data results to
produce actionable insights. It will illustrate how Big Data technologies have improved
specific aspects of operational efficiency at JKH, such as shorter turnaround times, lower
costs, and better decision-making capabilities across all sectors. Sector-specific study will
look into the distinct benefits and problems faced by various departments within JKH,
providing specialized recommendations for optimizing Big Data utilization.
Recommendations
Based on the detailed analysis, the study will conclude with actionable recommendations
for improving JKH's Big Data approach. These recommendations will include increased
investment in specific analytics technologies, targeted training programmes to boost data
literacy among staff, and changes to data security measures and integration processes.
Addressing these issues would allow JKH to maximize the benefits of Big Data
technologies while also driving long-term operational efficiency across its different
business domains.

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Figure 8: Survey Answers

48

49

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Task 4
4.1 Communicate Appropriate Project Recommendations
4.1.1 Technical Audience:
 Advanced Predictive Analytics:
Machine learning methods for demand forecasting can improve operational efficiency
while accurately predicting client behavior. This proposal is based on quantitative
evidence showing improved forecasting accuracy and lower inventory costs in similar
sectors. The technical components include selecting appropriate machine learning
methods, guaranteeing comprehensive data preparation, and performing continuous
model training and validation.
 Infrastructure Upgrades:
As data volumes increase, upgrading the storage infrastructure can dramatically improve
scalability and performance. This recommendation is supported by qualitative research
that identifies present infrastructure limits and the need for improved data processing
capabilities. The specifics include using cloud-based solutions, scalable storage systems,
and high-performance data processing frameworks like Tableau and Spark.
 Real-time Analytics Tools:
By creating customized dashboards and real-time analytics solutions, operational teams

may dynamically monitor performance parameters. This advice is based on stakeholder
feedback, which emphasizes the value of timely insights in agile decision-making.
Technical implementation would include integrating real-time data sources, creating user-
friendly interfaces, and ensuring data accuracy and timeliness.
4.1.2 Non-technical Audiences:
 Data Literacy Training:
Comprehensive data literacy training guarantees that all employees can properly read and
apply data insights. This recommendation addresses qualitative findings indicating varied
levels of data literacy across departments, as well as the necessity for standardized

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training. Fundamental statistical ideas, data visualization tools, and data-driven decision-
making applications in the actual world should all be covered in training.
 Promotion of Data-Driven Culture:
Promoting a data-driven culture entails incorporating data insights into strategic planning
activities. This advice is supported by both quantitative measurements indicating a
greater dependence on data for decision-making and qualitative comments calling for
cultural transformation. Leadership endorsements, sharing success stories, and
incorporating data-driven methods into day-to-day operations are all potential initiatives.
 Investment in Data governance:
Investing in data governance improves data quality, privacy, and compliance. This
proposal is based on industry best practices and stakeholders' concerns about data
security and legal obligations. Actions include establishing data stewardship positions,
creating data quality frameworks, and ensuring data protection rules are followed.
4.2 Reliability, accuracy, and appropriateness of research methodologies
4.2.1 Reliability and accuracy:
Primary Data Collection: Google Forms provides a systematic strategy to gathering

qualitative and quantitative data from a varied sample of stakeholders at Hemas Holdings
PLC. Rigorous validation and anonymization techniques were used throughout the survey
process to improve response accuracy and data integrity. This method ensured that the
data gathered was credible and representative of the stakeholders' true experiences and
perspectives.
Secondary Data Analysis: Analyzing trustworthy sources such as industry publications,

research papers, and case studies provided a solid foundation for understanding existing
knowledge and trends in Big Data utilization and its impact on operational efficiency.
Cross-referencing numerous sources helped to evaluate insights, ensuring their reliability
and relevance to Hemas Holdings. This thorough approach helped to provide a well-
rounded comprehension of the subject area.

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4.2.2 Appropriateness of research methods:
 Qualitative Methods: The open-ended questions in Google Forms enabled a

thorough examination of stakeholders' perceptions and experiences with Big Data
technology. This strategy worked particularly well for gathering nuanced observations
and identifying developing themes linked to operational efficiency improvements. The
qualitative data offered useful information about the subjective aspects of Big Data
adoption and its influence on various departments.
 Quantitative Methods: Quantitative tools, such as the Likert scale and multiple-
choice questions, enabled a structured investigation of stakeholders' attitudes and
behaviors towards Big Data adoption. This method proved suitable for assessing the
prevalence and perceived efficacy of various Big Data technologies and initiatives. The
quantitative data allowed us to identify patterns and correlations that were crucial to the
investigation.
4.2.3 Relative to the actual outcomes:
 The research approaches used were helpful in gathering varied perspectives and
quantitative data on Big Data utilization and its influence on operational
efficiencies at Hemas Holdings PLC. By combining qualitative and quantitative
methods, the study gave a thorough grasp of the subject.
 The examination of primary and secondary data sources found strong
relationships between the usage of Big Data technologies and gains in key
performance measures such as cost savings, increased efficiency, and better
decision-making capabilities. These findings emphasized the real benefits of Big
Data usage in the operational environment of Hemas Holdings.
 The recommendations based on these findings are experimentally substantiated,
ensuring that strategic planning decisions are both theoretically sound and
practically applicable to Hemas Holdings' operating environment. This factual
foundation strengthens the legitimacy and viability of the proposed ideas,
matching them with the organization's unique needs and challenges.

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4.3 Present Arguments for the Planning Decisions Made When Developing the
Project Plans
 Alignment with Strategic Goals:
The project plan is consistent with Hemas Holdings PLC's strategic goals of increasing
operational efficiency and utilizing technology for a competitive edge. Each advice
directly contributes to these aims by strengthening predictive skills, guaranteeing scalable
infrastructure, and cultivating a data-driven culture within the organization.
 Stakeholder Input:
Stakeholder involvement was crucial in creating the project plan. Feedback from
interviews and surveys with key stakeholders revealed pain spots and opportunities,
ensuring that the recommendations were practical and addressed Hemas' real-world
challenges. This participative approach guaranteed that the recommended solutions were
relevant and implementable.
 Feasibility and Scalability:
Planning decisions were made based on the practicality and scalability of the offered
solutions. For example, infrastructure upgrades prioritized scalable cloud solutions to
accommodate future data expansion, while data literacy training programmes were
intended for progressive rollout throughout the organization. These considerations ensure
that the solutions can adapt to the company's needs and stay effective over time.
4.4 Assessing the Alignment of Project Recommendations with the Needs of the
Identified Organization
The project proposals were methodically created to satisfy the specific demands and
goals of Hemas Holdings PLC. Each advice focuses on improving operational efficiency,
which is a key concern for Hemas. By using predictive analytics and real-time data
technologies, the organisation can achieve more simplified operations and cost savings
while resolving immediate operational issues.

54
Furthermore, the emphasis on scalable infrastructure solutions assures that Hemas can
handle future data growth and react to changing business needs. This forward-thinking
approach is consistent with the organization's long-term strategic goals, ensuring that the
recommendations are not only applicable to present demands but also sustainable in the
future.
Another crucial feature that meets Hemas' needs is the endeavor to foster a data-driven
culture throughout the organization. Employee data literacy improves decision-making
processes, resulting in long-term increases in productivity and innovation. This cultural
transformation is required for the proper integration and utilization of Big Data
technology.
Overall, the proposals are suited to Hemas' specific operational and strategic
requirements. The full assessment of implementation feasibility, which includes precise
timetables, resource allocation, and risk management techniques, guarantees that these
recommendations are feasible and actionable. This rigorous approach ensures that the
project plans will greatly improve Hemas' operational efficiency by effectively utilizing
Big Data technologies.
4.5 Evaluating Project Planning Recommendations in Context of Organizational

Needs and Research Accuracy
 Needs Alignment:
When reviewing project planning recommendations, the alignment with Hemas

Holdings PLC's needs and the strength of the research supporting these
recommendations are taken into account. The recommendations were generated after a
comprehensive study of Hemas' operational goals and strategic vision. By emphasizing
predictive analytics, real-time data processing, and scalable infrastructure, the proposals
directly address Hemas' current difficulties and future goals, assuring their relevance
and potential effect.

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 Research Accuracy and Reliability:
In terms of research quality and dependability, primary data gathering via surveys and
interviews yielded useful qualitative and quantitative insights. This data was
supplemented with considerable secondary research, such as industry papers and
university studies, to ensure a comprehensive view. The combination of these techniques
strengthens the conclusions' credibility, making the recommendations not only relevant
but also supported by solid facts.
 Implementation Feasibility:
The project planning process included specific deadlines, resource allocations, and risk
management plans. These components were intended to ensure the recommendations'
viability and sustainability, hence validating their practicality and compatibility with
Hemas' requirements. The rigorous planning and comprehensive research technique
ensure that the recommendations are trustworthy and effectively adapted to increase
Hemas' operational efficiency by leveraging Big Data technologies.

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References
Fy, I. P.-Q. (n.d.). Hemas Holdings PLC. Hemas.com. Retrieved June 17, 2024, from
https://hemas.com/assets/downloads/investor-presentations/investor-presentations-2023-
2024-q1.pdf
Hemas holdings PLC: Shareholders board members managers and company profile.
(n.d.). MarketScreener. Retrieved June 17, 2024, from
https://www.marketscreener.com/quote/stock/HEMAS-HOLDINGS-PLC-6499163/
company/
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https://business.adobe.com/blog/basics/life-cycle

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Higher Nationals

Internal verification of assessment decisions – BTEC (RQF)

INTERNAL VERIFIER CHECKLIST

Do the assessment criteria awarded match

Is the Pass/Merit/Distinction grade awarded

Assessor signature Date

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Assessor signature Date

Unit Title Unit: 6 Planning a Computing Project

Assignment Number 1 Assessor

Pass, Merit & Distinction P1 P2 M1 D1

Pass, Merit & Distinction P3 P4 M2

Pass, Merit & Distinction P5 M3

Grade: Assessor Signature: Date:

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Internal Verifier’s Comments:

Signature & Date:

Assignment 06 Planning a Computer Project

Feedback: Student to Assessor

Assessor signature Date

Student signature Date

Assignment 06 Planning a Computer Project

Assignment 06 Planning a Computer Project

Word Processing Rules

Assignment 06 Planning a Computer Project

1. I know that plagiarism is a punishable offence because it constitutes theft.

Student’s Signature: Date:

Assignment 06 Planning a Computer Project

Unit Number and Title Unit: 6 Planning a Computing Project

Academic Year 2023/2024018

IV Name & Date Roshini Sembacuttiaratchy 28/08/2023

Section 1: Project Management Plan

Section 2: Research report

Section 3: Action Plan

Assignment 06 Planning a Computer Project

Assignment Brief and Guidance:

Assignment 06 Planning a Computer Project

Assignment 06 Planning a Computer Project

Assignment 06 Planning a Computer Project

1.2. Produce a comprehensive project plan including the following.

TASK – 03: Research Report

Assignment 06 Planning a Computer Project

Assignment 06 Planning a Computer Project

P3 Discuss the features and operational areas of a businesses in an identified sector.

M2 Analyse the challenges to the success of a business in an identified sector

Assignment 06 Planning a Computer Project

P8 Discuss accuracy and reliability of the different research methods applied.

LO3 & LO4

Assignment 06 Planning a Computer Project

Assignment 06 Planning a Computer Project

1.1 Introduction to the Project..........................................................................................1

1.2 Introduction to the Chosen Company...................................................................1

1.3 Stakeholders' Effect on Hemas Holdings PLC..........................................................2

1.3.1 Key stakeholders.................................................................................................2

1.3.2 Stakeholder Impact on Big Data Adoption and Operational Efficiency:............3

1.3.3 Mitigating Challenges and Maximizing Benefits...............................................5

1.4 Potential Risks, Opportunities, and Challenges for JKH......................................5

1.4.1 Potential Risks:...................................................................................................5

1.4.2 Potential Opportunities:......................................................................................6