Vaishno Shree Talari 9D IT-ENABLED SERVICES PROJECT

IT-ENABLED SERVICES
BY-VAISHNO SHREE TALARI 9D

FINANCE IN IT-ENABLED SERVICES
➢The impact of information technology on financial services also allows

customers to be able to easily complete online transactions, which creates a
better convince in finance, allowing for the development of information
technology and initially create a more fast and efficient service.
➢They are all molded based on creating a faster, more efficient service for
customers which focusses towards more mobile-based quicker options. Since
cloud-based technology information is so often used, the importance of
information technology is incredibly vital.
➢Financial reporting is also an industry within information technology that has
greatly impacted the financial service industry. The growing modernizations
that are surrounded around information technology have greatly enhanced
the way we use financial reports.
HR IN IT-ENABLED SERVICES
➢Human resources (HR) is the division of a business that is charged with

finding, screening, recruiting, and training job applicants, and administering
employee-benefit programs.
➢Additional human resources responsibilities include compensation and
benefits, recruitment, firing, and keeping up to date with any laws that may
affect the company and its employees.
➢Many companies have moved away from traditional in-house human
resources (HR) administrative duties and outsourced tasks like payroll and
benefits to outside vendors.
HEALTH CARE IN IT-ENABLED SERVICES
➢In the healthcare sector, information technology has played a crucial role in
providing a central database to manage patient data in the form of
Electronic Health Records (EHR) and modern software that helps to simplify
medical billing and coding and streamline the financial revenue cycle.
➢ Assists medical practice to access accurate and actionable data that can
easily be customized to suit particular healthcare needs.
➢ Allow healthcare professionals to access important patient details from
medical history, diagnosis, and previous treatment and then make an
informed decision. The fast decision making reduces the health-related risks
that can impact patients’ health. Improve the appointment scheduling,
insurance verification, coding, and billing procedure
MANUFACTURING IN IT-ENABLED SERVICES
➢Manufacturing as a service is the shared use of a networked manufacturing

infrastructure to produce goods.
➢In other words, manufacturers use the internet to share manufacturing
equipment in order to reduce costs and make better products.
➢MaaS relies on “cloud networked manufacturing”.
TELECOMMUNICATION IN IT-ENABLED SERVICES
➢Customer Interaction services -including call center facilities with adequate

telecom infrastructure. trained consultants, access to requisite databases,
Internet and other online information infrastructure to provide information
and support to customers.
BENEFITS OF IT IN ANY INDUSTRY
Increases company’s flexibility: Through Business Process Outsourcing (BPO) which is a part of ITeS the companies will increase their
flexibility. Most services provided by ITeS vendors are offered on a feefor-service basis. This helps the company to change their
structure of cost from Fixed to Variable cost. A variable cost helps a company to respond to changes very quickly and make the firm
more flexible through outsourcing. One more way in which ITeS contributes to a company’s flexibility is that a company focuses on its
core competencies, without any burdens from bureaucratic restraints. With this main employees are released from performing non-core
operations or administrative processes and can spend more time and energy in building the firm’s main businesses. Another way in
which ITeS increases organizational flexibility is by increasing the speed of business processes. Using techniques such as linear
programming we can decrease the production time and inventory levels, which can increase effectiveness and controls or decreases
cost. Supply chain management (SCM) with the effective use of chain partners and business process outsourcing increases the speed
of several business processes. Lastly, flexibility is one of the stages of organizational life cycle. ITeS helped to convert Nortel from a
bureaucratic organization to a very reliable competitor. ITeS therefore helps the firms to retain their speed and ability, which they have to
otherwise sacrifice in order to become efficient. A company grows at a faster rate as it will be less constrained by large capital
expenditures for people or equipment which may take years together to gradually write-off the cost. Though the above-mentioned
arguments are in favor of ITeS and increases the flexibility of organizations, management needs to be very careful with the
implementation of it. The company has to look into the challenges before it decides to engage in business process outsourcing. Another
issue is that in many cases there is less scope to differentiate BPO from other with size. They provide same services, have same
geographic footprints, same technology stacks, and have same Quality Improvement approaches.
BY-VAISHNO SHREE TALARI 9D

Vaishno Shree Talari 9D IT-ENABLED SERVICES PROJECT

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IT-ENABLED SERVICES

BY-VAISHNO SHREE TALARI 9D

➢The impact of information technology on financial services also allows

➢Human resources (HR) is the division of a business that is charged with

➢Manufacturing as a service is the shared use of a networked manufacturing

➢Customer Interaction services -including call center facilities with adequate

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