USER MANUAL

Gaming Monitor
S24BG30*

The color and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.

The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
Table of contents

Before Using the Product Connecting and Using a Source Device Menu
Safety Precautions 4 Read below before connecting the product. 16 Game 22
Electricity and Safety 4
Ports 17 Picture 26
Installation 5
Operation 6 Connecting and Using a PC 18 OnScreen Display 30
Connection Using the HDMI Cable 18
Cleaning 8 System 30
Connection Using an HDMI-DVI Cable 18
Correct posture to use the product 8 Connection Using an DP Cable 18 Support 33
Connecting to headphones or earphones 18
Connecting the Power 19

Tidying Up the Connected Cables 20

Preparations Installing the Software
Setting Optimum Resolution 21
Installation 9 Easy Setting Box 34
Attaching the Stand 9 Restrictions and Problems with the Installation 34
Precautions for moving the product 10 System Requirements 34
Checking the space around the product 10
Adjusting the Product Tilt and Height 11 Driver Installation 34
Rotating the Product 12
Anti-theft Lock 14
Wall Mount Kit Specifications (VESA) 14

Control Panel 15

2
Table of contents

Troubleshooting Guide Appendix

Requirements Before Contacting Samsung Responsibility for the Pay Service (Cost to
Customer Service Center 35 Customers) 42
Product diagnosis (Screen issue) 35 Not a product defect 42
Checking the Resolution and Frequency 35 A Product damage caused by customer's fault 42
Check the following. 35 Others 42

Q&A 38 FreeSync (for AMD graphics card) 43

Adaptive-Sync (for NVIDIA graphics card) 44

Specifications
General 39

Standard Signal Mode Table 40

3
Chapter 01
Before Using the Product

Safety Precautions Electricity and Safety

Warning
Warning A serious or fatal injury may result if instructions are not followed.
•• Do not use a damaged power cord or plug, or a loose power socket.
Personal injury or damage to properties may result if instructions are
Caution not followed.
•• Do not use multiple products with a single power socket.

•• Do not touch the power plug with wet hands.

•• Insert the power plug all the way in so it is not loose.

CAUTION
•• Connect the power plug to a grounded power socket (type 1 insulated devices only).
RISK OF ELECTRIC SHOCK. DO NOT OPEN.
•• Do not bend or pull the power cord with force. Be careful not to leave the power cord under a heavy
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK). THERE ARE object.
NO USER SERVICEABLE PARTS INSIDE. REFER ALL SERVICING TO QUALIFIED PERSONNEL.
•• Do not place the power cord or product near heat sources.
This symbol indicates that high voltage
•• Clean any dust around the pins of the power plug or the power socket with a dry cloth.
is present inside. It is dangerous to AC voltage: Rated voltage marked with
make any kind of contact with any this symbol is AC voltage.
internal part of this product.
Caution
•• Do not disconnect the power cord while the product is being used.
This symbol indicates that this
product has included important DC voltage: Rated voltage marked with •• Only use the power cord provided with your product by Samsung. Do not use the power cord with
literature concerning operation and this symbol is DC voltage. other products.
maintenance.
•• Keep the power socket where the power cord is connected unobstructed.
Class II product: This symbol indicates ‒‒ The power cord must be disconnected to cut off power to the product when an issue occurs.
that a safety connection to electrical
Caution. Consult instructions for use: •• Hold the plug when disconnecting the power cord from the power socket.
earth (ground) is not required. If this
This symbol instructs the user to
symbol is not present on a product
consult the user manual for further
with a mains lead, the product
safety related information.
MUST have a reliable connection to
protective earth (ground).

4
Installation

Warning Caution
•• DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE PRODUCT. DO NOT •• Do not drop the product while moving.
INSTALL THE PRODUCT NEAR HEAT SOURCES.
•• Do not set down the product on its front.
•• Do not install the product in poorly ventilated spaces such as a bookcase or closet.
•• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the
•• Install the product at least 10cm away from the wall to allow ventilation. product is not protruding.

•• Keep the plastic packaging out of the reach of children. ‒‒ The product may fall and become damaged and/or cause an injury.

‒‒ Children may suffocate. ‒‒ Install the product only on cabinets or shelves of the right size.

•• Do not install the product on an unstable or vibrating surface (insecure shelf, sloped surface, etc.) •• Set down the product gently.

‒‒ The product may fall and become damaged and/or cause an injury. ‒‒ Product failure or personal injury may result.

‒‒ Using the product in an area with excess vibration may damage the product or cause a fire. •• Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical substances,
extreme temperatures or a significant presence of moisture, or a place where the product will
•• Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, etc.), oil, or
operate continuously for an extended period of time) may seriously affect its performance.
smoke.
‒‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a
•• Do not expose the product to direct sunlight, heat, or a hot object such as a stove.
place.
‒‒ The product lifespan may be reduced or a fire may result.
•• Before assembling the product, place the product down on a flat and stable surface so that the
•• Do not install the product within the reach of young children. screen is facing downwards.
‒‒ The product may fall and injure children.
•• In the same series, the color can vary depending on the size.
•• Edible oil, such as soybean oil, can damage or deform the product. Do not install the product in a
kitchen or near a kitchen counter.

5
Operation

Warning •• Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily (paper,
matches, etc) into the product (via the vent or input/output ports, etc).
•• There is a high voltage inside the product. Never disassemble, repair or modify the product yourself.
‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign
‒‒ Contact Samsung Customer Service Center for repairs. substances have entered the product. Then contact Samsung Customer Service Center.
•• To move the product, first disconnect all the cables from it, including the power cable. •• Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on top of the
•• If the product generates abnormal sounds, a burning smell or smoke, disconnect the power cord product.
immediately and contact Samsung Customer Service Center. ‒‒ Be sure to power off the product and disconnect the power cord when water or other foreign
•• Do not let children hang from the product or climb on top of it. substances have entered the product. Then contact Samsung Customer Service Center.

‒‒ Children may become injured or seriously harmed.

•• If the product is dropped or the outer case is damaged, turn off the power and disconnect the power
cord. Then contact Samsung Customer Service Center.
‒‒ Continued use can result in a fire or electric shock.

•• Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the product.
‒‒ The product or heavy objects may fall as children try to reach for the toys or sweets resulting in a
serious injury.

•• During a lightning or thunderstorm, power off the product and remove the power cable.

•• Do not drop objects on the product or apply impact.

•• Do not move the product by pulling the power cord or any cable.

•• If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area
immediately.

•• Do not lift or move the product by pulling the power cord or any cable.

•• Do not use or keep combustible spray or an inflammable substance near the product.

•• Ensure the vents are not blocked by tablecloths or curtains.

‒‒ An increased internal temperature may cause a fire.

6
Caution
•• Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage •• Do not hold the product upside-down or move it by holding the stand.
burn-in or defective pixels. ‒‒ The product may fall and become damaged or cause an injury.
‒‒ Set the screen to power-saving mode or moving-picture screen saver when not using the product
•• Looking at the screen too close for an extended period of time can deteriorate your eyesight.
for an extended period of time.
•• Do not use humidifiers or stoves around the product.
•• Disconnect the power cord from the power socket if you do not plan on using the product for an
extended period of time (vacation, etc). •• Rest your eyes for more than 5 minutes or look at distance objects for every 1 hour of product use.

‒‒ Dust accumulation combined with heat can cause a fire, electric shock or electric leakage. •• Do not touch the screen when the product has been turned on for an extended period of time as it
will become hot.
•• Use the product at the recommended resolution and frequency.
‒‒ Your eyesight may deteriorate. •• Store small accessories out of the reach of children.

•• Do not put AC/DC adapters together. •• Exercise caution when adjusting the product angle.
‒‒ Your hand or finger may get stuck and injured.
•• Remove the plastic bag from the AC/DC adapter before you use it.
‒‒ Tilting the product at an excessive angle may cause the product to fall and an injury may result.
•• Do not let water enter the AC/DC adapter device or get the device wet.
•• Do not place heavy objects on the product.
‒‒ An electric shock or fire may result.
‒‒ Product failure or personal injury may result.
‒‒ Avoid using the product outdoors where it can be exposed to rain or snow.
‒‒ Be careful not to get the AC/DC adapter wet when you wash the floor. •• When using headphones or earphones, do not turn the volume too high.
‒‒ Having the sound too loud may damage your hearing.
•• Do not put the AC/DC adapter near to any heating apparatus.
‒‒ Otherwise, a fire may result.

•• Keep the AC/DC adapter in a well-ventilated area.

•• If you place the AC/DC power adapter hanging with the cord input facing upwards, water or other
foreign substances could enter the Adapter and cause the Adapter to malfunction.
Make sure to rest the AC/DC power adapter flat on a table or the floor.

7
Cleaning Correct posture to use the product
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used
nearby.
――Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product (Service
fee will be charged.)
Do not press the product screen with hands or other objects. There is a risk of damaging the screen.
――Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched.

Take the following steps when cleaning.

1 Power off the product and PC.

2 Disconnect the power cord from the product.

――Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock
may result.
Use the product in the correct posture as follows:
3 Wipe the product with a clean, soft and dry cloth.
•• Straighten your back.
Wet a soft cloth in water, wing it out well, and then use the cloth to wipe the exterior of the product
clean. •• Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the
screen.
‒‒ Do not apply a cleaning agent that contains alcohol, solvent, or surfactant to the product.
‒‒ Do not spray water or detergent directly on the product. •• Keep your eyes directly in front of the screen.

4 Connect the power cord to the product when cleaning is finished. •• Adjust the angle so light does not reflect on the screen.

5 Power on the product and PC. •• Keep your forearms perpendicular to your upper arms and level with the back of your hands.

•• Keep your elbows at about a right angle.

•• Adjust the height of the product so you can keep your knees bent at 90 degrees or more, your heels
attached to the floor, and your arms lower than your heart.

•• Do the Eye excercises or blink frequently, then eye fatigue will be relieved.

8
Chapter 02
Preparations

Installation
Attaching the Stand
――Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards.
――Disassembly is the reverse order of assembly.

1 2
x2

Push the stand neck into the main body in the direction of the arrow as shown in Turn the stand neck of the product
the figure. Tightly fasten the connecting screw on the bottom of the stand. counterclockwise for 90°.

3 4 5 6

Do not remove the fixing pin until you Insert the stand base into the stand You can remove the fixing pin and After installing the stand, place the Caution
are finished attaching the stand. in the direction of the arrow. Fasten adjust the stand now. product upright. Do not arbitrarily remove the panel film. If
the screw tightly (using a screwdriver not observed, the warranty service may be
or coin) into the bottom of the stand restricted.
base.

9
Precautions for moving the product Checking the space around the product
Make sure to have enough space for ventilation when placing the product. An internal temperature rise
may cause fire and damage the product. Maintain enough space around the product as shown in the
diagram when installing the product.
――The exterior may differ depending on the product.

10 cm 10 cm
(3.93 Inches) (3.93 Inches)

10 cm 10 cm
•• Hold the lower corners or edges of the •• Do not directly apply pressure on the (3.93 Inches) (3.93 Inches)
product when moving it. screen.

•• Do not hold the screen when moving the

product.

10 cm
(3.93 Inches)

•• Do not hold the product upside down only by •• Do not press down on the product. There is
the stand. a risk of damaging the product.

10
Adjusting the Product Tilt and Height Caution
――The color and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

-3° (±2.0°) ~ 25° (±2.0°) 0 ~ 130.0 mm (±5.0 mm)

•• To adjust the height, remove the fixing pin.

•• The product tilt and height can be adjusted.

•• Grasp the left and right sides of the monitor and adjust the swivel.
•• Hold the top center of the product and adjust the height carefully.
•• Grasp the center of the monitor and adjust the height.
•• The height adjustment has a certain tolerance. Stay within the tolerances when adjusting the height
After adjusting the product tilt and height, if the screen is not level, take the following actions.
of the product.

-1˚

+1˚

•• Hold the bezel at both side edges and adjust the monitor angle until the screen becomes level. (Be
careful not to directly hold the LCD display.)

•• The monitor angle can be adjusted from -1° to +1°.

11
Rotating the Product You can rotate your product as shown below.

――The color and shape of parts may differ from what is shown. Specifications are subject to change without 1 2 3
notice to improve quality.

-2° (±2.0°) ~ 93° (±2.0°)

-45° (±2.0°) ~ 45° (±2.0°)

4 5 6

•• To rotate the monitor, raise it to the full height position.

•• Adjust the monitor angle in the arrow direction shown in figure 2, and then rotate the monitor.

•• If the stand or monitor is not at full height or tilt position and you rotate the monitor, the monitor
corners may hit the floor and become damaged.

•• When rotating the product, be careful not to damage the product by hitting the object or stand.

12
Caution

•• When rotating the product, be careful not to damage the product by hitting the object or stand.

•• When installing the product on a cabinet or shelf, make sure that the bottom edge of the front of the
product is not protruding.

13
Anti-theft Lock Wall Mount Kit Specifications (VESA)
――An anti-theft lock allows you to use the product securely even in public places. ――Install your wall mount on a solid wall perpendicular to the floor. Before attaching the wall mount to surfaces
――The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided other than plaster board, please contact your nearest dealer for additional information. If you install the
with your anti-theft locking device for details. product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a
detailed installation manual and all parts necessary for assembly are provided.
•• Do not use screws that are longer than the standard length or do not comply with the VESA standard
To lock an anti-theft locking device: screw specifications. Screws that are too long may cause damage to the inside of the product.

•• For wall mounts that do not comply with the VESA standard screw specifications, the length of the
screws may differ depending on the wall mount specifications.

•• Do not fasten the screws too firmly. This may damage the product or cause the product to fall,
leading to personal injury. Samsung is not liable for these kinds of accidents.

•• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall
mount is used or the consumer fails to follow the product installation instructions.

•• Do not mount the product at more than a 15 degree tilt.

•• Standard dimensions for wall mount kits are shown in the table below.

Wall mount bracket

1 Fix the cable of your anti-theft locking device to a heavy object such as a desk. Product

2 Put one end of the cable through the loop on the other end.

3 Insert the locking device into the anti-theft lock slot at the back of the product. C

4 Lock the locking device.

‒‒ An anti-theft locking device can be purchased separately.
Model name VESA screw hole specs (A * B) in C (mm) Standard Screw Quantity
‒‒ Refer to the manuals provided with your anti-theft locking device for details. millimeters
‒‒ Anti-theft locking devices can be purchased at electronics retailers or online.
S24BG30* 100.0 x 100.0 6.5 ~ 9.3 M4 4

――Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to
electric shock.

14
Control Panel Parts Description
JOG Button Multi directional button that helps navigate.
――The color and shape of parts may differ from what is shown. Specifications are subject to change without This LED is power status indicator.
notice to improve quality. Power LED ――You can select the power LED operation to be enabled or disabled on

the menu screen. ( → System → Power LED On)

JOG Button
To use the Function Key Guide, press the JOG button when the
UP Function Key Guide
screen is turned on.
•• Custom Key is used to directly access the function set in Setup
LEFT RIGHT Custom Key.
Custom Key •• Setup Custom Key
――Go to → System → Setup Custom Key and change the custom
PRESS(ENTER) DOWN key.

Changes the input source. A message will appear on the top left
Source
corner of the screen if the input source has been changed.
Displays the main on-screen menu.
Menu
Power LED
Turns off the product.
Power Off
Function Key Guide
Exits from the menu page.
Return

Custom Key

Return

15
Chapter 03
Connecting and Using a Source Device

Read below before connecting the product.

1 Before connecting the product, check the shapes of both ports of the supplied signal cables and the
shapes and locations of the ports on the product and external device.

2 Before connecting the product, make sure you remove the power cables from both the product and
the external device to prevent damage to the product due to a short circuit or over current.

3 After all signal cables have been properly connected, connect the power cables back to the product
and the external device.

4 After connecting is completed, make sure you read the manuals to acquaint yourself with the
product functions, precautions and other information required to use the product properly.

5 To use Max specifications of our products, check the support specifications of the cable version you
use.
――Connecting parts may differ in different products.
――Provided ports may vary depending on the product.

16
Ports Port Description
Connect to an audio output device such as headphones or earphones.
――The functions available may vary depending on the product model. The color and shape of parts may differ SERVICE Use a USB memory stick to perform software upgrade.
from what is shown. Specifications are subject to change without notice to improve quality. Refer to the Connects to a source device using an HDMI cable or HDMI-DVI cable.
actual product.
Connects to a PC using a DP cable.
DC 19V Connects to the AC/DC adapter.

17
Connecting and Using a PC Connection Using an DP Cable

Select a connection method suitable for your PC.

Connection Using the HDMI Cable

――It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5
m or below.
――Use a VESA certified DP 1.2 cable or higher and its gender.

――It is recommended to use the HDMI cable provided as components. If not provided, be sure to use authorized Connecting to headphones or earphones
cable for HDMI cable connections. If you use a unauthorized HDMI cable, the image quality may be degrade.

Connection Using an HDMI-DVI Cable

――Use headphones or earphones when activating sound with an HDMI-HDMI or DP cable.

――The headphones or earphones jack supports only the 3 conductor tip-ring-sleeve (TRS) type.

――The audio function is not supported if the source device is connected using the HDMI-DVI cable.
――The optimum resolution may not be available with an HDMI-DVI cable.

18
Connecting the Power

HDMI IN DP IN DC 19V

1 Connect the power cable to the AC/DC adapter. Then, connect the AC/DC adapter to the DC 19V port
on the back of the product.
‒‒ Rated power consumption for adapters differs depending on the model. Use an adapter that meets
the power consumption specification of the model.

2 Next, connect the power cable to the power outlet.

3 Press the JOG button at the bottom of the product to turn it on.
――The input voltage is switched automatically.

19
Tidying Up the Connected Cables

1 2 3

Tilt the display, as shown in the figure. Rotate the product to the highest vertical position. Connect the corresponding cables.

4 5 6

Put both cables in the cable holder on the stand (HOLDER-STAND Rotate the product to the horizontal position. Assembly is complete.
CABLE) to organize the cables, as shown in the figure.

20
Setting Optimum Resolution
An information message about setting optimum resolution will appear if you power on the product for
the first time after purchase.
Select a language on information message and change the resolution on your PC to the optimum setting.
――If the optimum resolution is not selected, the message will appear up to three times for a specified time even
when the product is turned off and on again.
――If you want to set the optimum resolution for your computer, please refer to (Q&A) → “How can I change the
resolution?”
――You can adjust the refresh rate according to the screen resolution by selecting Game → Refresh Rate in the
OSD menu.
――To enable the maximum refresh rate, set Adaptive-Sync / FreeSync Premium to On or set Refresh Rate to 144
Hz.

21
Chapter 04
Menu
Function Key Guide →

――The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.

Game

2nd 3rd Description

Refresh Rate Change the screen refresh rate. A higher refresh rate can reduce eye strain.
•• DisplayPort: 60 Hz / 120 Hz / 144 Hz
HDMI: 60 Hz / 120 Hz / 144 Hz
――This option is not available when Ultrawide Game View is set to On.
――This option is not available when Adaptive-Sync is set to On.
――This option is not available when FreeSync Premium is set to On.
――This option is not available when DisplayPort Ver. is set to 1.1.
――Changing the Refresh Rate may cause screen flickering, depending on the PC's graphics card.
――The function is available in a PC equipped with the graphics card that can change the refresh rate.
It is unavailable in the devices (e.g. AV devices) with fixed refresh rates. If the function is applied, the screen may have malfunction.
――If the Refresh Rate function is in use and the text displayed on the PC screen looks blurry or corrupted, resolve the issue by changing the resolution of the
PC screen to the recommended resolution.

22
2nd 3rd Description
Response Time Accelerate the panel response rate to make video appear more vivid and natural.
――It is best to set Response Time to Standard or Faster when you are not viewing a movie or game.
――This option is not available when Adaptive-Sync / FreeSync Premium is set to On.

Adaptive-Sync Adaptive-Sync technology is solution that eliminates screen tearing without all the usual lag and latency.
For more information, see Adaptive-Sync (for NVIDIA graphics card) page.
――This menu is not available when PC/AV Mode is set to AV.

FreeSync Premium FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync can be operated when you use AMD's
graphic card with supporting FreeSync solution.
For more information, see FreeSync (for AMD graphics card) page.

Ultrawide Game View Set the game screen’s ratio to wide for more immersive gaming.
Low Input Lag Minimize input lag for fast reactions by reducing the video processing time.
――This option is not available when Ultrawide Game View is set to On.
――This menu is not available when Adaptive-Sync / FreeSync Premium is enabled.
――If the refresh rate of the PC is different from the setting for Refresh Rate on the product, the function may not be supported.
――This option is not available when Refresh Rate is set to 60 Hz / 120 Hz.

Black Equalizer Adjust the brightness of the dark areas.

As the value gets closer to 1, the darker areas of the screen become brighter, making it easier to find enemies when playing a game. To find enemies
more easily during a game, use a lower value.
As the value gets closer to 20, the darker areas of the screen become darker and the contrast increases.
――This menu is not available when Eye Saver Mode is enabled.
――This menu is not available when Picture Mode is set to Cinema mode.
――This menu is not available when the input signal is AV timing and the monitor is in AV mode.

23
2nd 3rd Description
Virtual Aim Point •• Off: Virtual Aim Point is not available while Off is selected.

•• / / / / / : Select the preferred aim point style.

•• Reset Position: Restore the aim point position to the default.
Screen Size Select the best screen size and ratio.
――This option is not available when Ultrawide Game View is set to On.
――This menu is not available when Adaptive-Sync / FreeSync Premium is enabled.

In PC mode
•• Auto: Display the picture according to the aspect ratio of the input source.

•• Wide: Display the picture in full screen regardless of the aspect ratio of the input source.

•• 17" (4:3): Use a 4:3 aspect ratio on a 17-inch screen. Pictures with a different aspect ratio will not be displayed.

•• 19" (4:3): Use a 4:3 aspect ratio on a 19-inch wide screen. Pictures with a different aspect ratio will not be displayed.

•• 19" Wide (16:10): Use a 16:10 aspect ratio on a 19-inch wide screen. Pictures with a different aspect ratio will not be displayed.

•• 21.5" Wide (16:9): Use a 16:9 aspect ratio on a 21.5-inch wide screen. Pictures with a different aspect ratio will not be displayed.

•• 22" Wide (16:10): Use a 16:10 aspect ratio on a 22-inch wide screen. Pictures with a different aspect ratio will not be displayed.

•• 23" Wide (16:9): Use a 16:9 aspect ratio on a 23-inch wide screen. Pictures with a different aspect ratio will not be displayed.

24
2nd 3rd Description
Screen Size In AV mode
•• 4:3: Display the picture with an aspect ratio of 4:3. Suitable for videos and standard broadcasts.

•• 16:9: Display the picture with an aspect ratio of 16:9.

•• Screen Fit: Display the picture with the original aspect ratio without cutting off.

•• 17" (4:3): Use a 4:3 aspect ratio on a 17-inch screen. Pictures with a different aspect ratio will not be displayed.

•• 19" (4:3): Use a 4:3 aspect ratio on a 19-inch wide screen. Pictures with a different aspect ratio will not be displayed.

•• 19" Wide (16:10): Use a 16:10 aspect ratio on a 19-inch wide screen. Pictures with a different aspect ratio will not be displayed.

•• 21.5" Wide (16:9): Use a 16:9 aspect ratio on a 21.5-inch wide screen. Pictures with a different aspect ratio will not be displayed.

•• 22" Wide (16:10): Use a 16:10 aspect ratio on a 22-inch wide screen. Pictures with a different aspect ratio will not be displayed.

•• 23" Wide (16:9): Use a 16:9 aspect ratio on a 23-inch wide screen. Pictures with a different aspect ratio will not be displayed.
――The function may not be supported depending on the ports provided with the product.
――Changing the Screen Size is available when the following conditions are satisfied.
――The input source is 480p, 576p, 720p, 1080p or 2160p and product can display normally (Not every model can support all of these signals.).
――This can only be set when the external input is connected through HDMI/DP and PC/AV Mode is set to AV.
――This option is available when Adaptive-Sync / FreeSync Premium is set to Off.
――This option is not available when Ultrawide Game View is set to On.

25
Picture

2nd 3rd Description

Picture Mode This menu provides an optimum picture quality suitable for the environment where the product will be used.
――This menu is not available when Eye Saver Mode is enabled.

In PC mode
•• Custom: Customize the screen settings.

•• FPS: Increase the brightness of darker areas of the FPS (First-Person Shooter) game screen. This mode increases visibility of your enemies
during a FPS (First-Person Shooter) game.

•• RTS: Increase the color temperature and contrast ratio to improve visibility of the RTS (Real-Time Strategy) screen and minimap.

•• RPG: This mode is optimized for 3D graphics and instant messaging on the RPG (Role Playing Game) game screen.

•• Sports: Obtain the brightness and sharpness of monitors suitable for enjoying sports contents.

•• Cinema: Obtain the brightness and sharpness of monitors suitable for enjoying video and DVD content.

In AV mode
When the external input is connected through HDMI/DP and PC/AV Mode is set to AV, Picture Mode has three picture settings (Dynamic, Standard,
Movie) that are preset at the factory. You can activate either Dynamic, Standard or Movie.
•• Dynamic: Select this mode to view a sharper image than in Standard mode.

•• Standard: Select this mode when the surroundings are bright.

•• Movie: Select this mode when the surroundings are dark. This will save power and reduce eye fatigue.
――The Picture Mode feature is only activated at a certain AV resolution, such as 720P @ 60 Hz and 1080P @ 60 Hz.

26
2nd 3rd Description
Brightness You can adjust the general brightness of the picture. (Range: 0~100)
A higher value will make the picture appear brighter.
――This menu is not available when Eye Saver Mode is enabled.
――This menu is not available when Response Time is set to Extreme (MBR) mode.

Contrast Adjust the contrast between the objects and background. (Range: 0~100)
A higher value will increase the contrast to make the object appear clearer.
Sharpness Make the outline of objects more clear or blurry. (Range: 0~100)
A higher value will make the outline of objects clearer.

27
2nd 3rd Description
Color Adjust the tint of the screen.
•• Color Tone: Select a color tone that best suits your viewing needs.
――When the external input is connected through HDMI/DP and PC/AV Mode is set to AV (720P @ 60 Hz, 1080P @ 60 Hz and 2160P @ 60Hz), Color Tone has
four color temperature settings (Cool, Normal, Warm and Custom).

•• Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the color.

•• Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the color.

•• Blue: Adjust the blue saturation level. Values closer to 100 mean greater intensity for the color.

•• Gamma: Adjust the middle level of luminance.

•• Saturation: Adjust the saturation level. Values closer to 100 mean greater intensity for the color.
――This menu is not available when Eye Saver Mode is enabled.
――The Color feature is only activated at a certain AV resolution, such as 720P @ 60 Hz, 1080P @ 60 Hz and 2160P @ 60 Hz.

28
2nd 3rd Description
Black Level If a DVD player or set-top box is connected to the product via HDMI, image quality degradation (contrast/color degradation, black level, etc.) may
occur, depending on the connected source device.
In such case, Black Level can be used to adjust the image quality.
•• Normal: Select this mode when there is no contrast ratio degradation.

•• Low: Select this mode to reduce the black level and increase the white level when there is a contrast ratio degradation.
――This function is only available in HDMI mode.
――Black Level may not be compatible with some source devices.
――The Black Level feature is only activated at a certain AV resolution, such as 720P @ 60 Hz, 1080P @ 60 Hz and 2160P @ 60 Hz.
――Adjust the Black Level because the image quality may differ depending on the external device.

Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation.
Screen Adjustment •• H-Position: Move the screen to the left or right.

•• V-Position: Move the screen up or down.

――This option is only available when PC/AV Mode is set to AV.
――This menu is only available when Screen Size is set to Screen Fit in AV Mode.
When a 480P, 576P, 720P, 1080p or 2160p signal is input in AV mode and the product can display normally, select Screen Fit to adjust horizontal position
and vertical position in 0-6 levels.

29
OnScreen Display

2nd 3rd Description

Language Set the menu language.
――A change to the language setting will only be applied to the onscreen menu display.
――It will not be applied to other functions on your PC.

Display Time Set how long the menu window will remain on screen for when it is not in use.

System

2nd 3rd Description

 Volume Adjust the Volume controlling the JOG button LEFT/RIGHT.
――To activate the Mute function, access the Volume control screen, then use the JOG button to move the focus down.
To deactivate the Mute function, access the Volume control screen, then increase or decrease the Volume.

30
2nd 3rd Description
Off Timer Plus Off Timer •• Off Timer: Turn on Off Timer mode.

•• Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of
hours.
――This option is only available when Off Timer is set to On.

――For products for the market in some regions, the Off Timer is set to automatically activate 4 hours after the product powers on. This is done in accordance

with power supply regulations. If you do not want the timer to activate, go to → System → Off Timer Plus and set Off Timer to Off.

Eco Timer •• Eco Timer: Turn on Eco Timer mode.

•• Eco Off After: The Eco Off After can be set between 10 and 180 minutes. The product will automatically power off after the specified time has
elapsed.
――This option is only available when Eco Timer is set to On.

PC/AV Mode Set PC/AV Mode to AV. The picture size will be enlarged.
This option is useful when you view a movie.
――Products with a display area of 16:9 or 16:10 are only supported.
――If the product is in HDMI, DisplayPort mode and the screen says Check the cable connection and the settings of the source device. press the JOG button to

display the Function Key Guide screen and then select → System → PC/AV Mode → HDMI, DisplayPort → PC or AV.
――If input source is AV device, the screen may not display properly or there is no sound. Set PC/AV Mode to AV.

DisplayPort Ver. Select your Displayport.

――Incorrect settings may cause the screen to go blank. If this occurs, check the device specifications.
――If the product (in DisplayPort mode) is displaying the message Check the cable connection and the settings of the source device. press the JOG button to

display the Function Key Guide screen and then select → System → DisplayPort Ver. → 1.1, 1.2↑.
――If setting the DisplayPort Ver. to 1.1, for the bandwidth limitation of the DisplayPort 1.1 protocol, the actual maximum output refreshing rate of the graphics
cards cannot achieve the level of 120 Hz/240 Hz.
――If the PC has entered BIOS mode and the BIOS screen does not appear, go to the following path and then select the mode. → System → DisplayPort Ver.
→ 1.1, 1.2↑.

31
2nd 3rd Description
Auto Source Switch+ By activating, a new connected source is displayed automatically.
――This function may not be supported depending on the model or geographical area.

Key Repeat Time Control the response rate of a button when the button is pressed.
Acceleration, 1 sec, or 2 sec can be selected. If No Repeat is selected, a command responds only once when a button is pressed.
Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product.
•• Working: The power LED is on when the product is turned on.

•• Stand-by: The power LED is on when the product is turned off.

Setup Custom Key Set the custom key so that your chosen function can be set up directly.
•• Eye Saver Mode / Refresh Rate / Ultrawide Game View / Low Input Lag / Black Equalizer / Virtual Aim Point / Auto Source Switch+ / Picture
Mode / Response Time

32
Support

2nd 3rd Description

Self Diagnosis Perform this test when you experience a problem with your monitor's picture.
――Never turn off the power nor change the input source during self diagnosis. If possible, try not to interrupt testing.

Software Update Update software using an update file on a USB device.

1 Save the update file (in .bin or .img format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB storage
device.

2 Connect the USB device to the SERVICE port on the monitor.

Select → Support → Software Update.

3 Follow the instructions on the screen to proceed with update.

4 Your product will turn itself off and on again automatically after completing update, and then turn off your product.

5 Remove the power cord from the power outlet and then reconnect the cord after turning off.
――To perform software update by using a USB memory, first format the USB memory to FAT32.
――When performing update, make sure that only one BIN or IMG file (.bin or .img) is saved in the root directory.
――Upon updates, save only either the .bin or .image file, downloaded from the Samsung website, to the root directory.
――If the No update files found on your USB device. Please check your USB device and try again. message is displayed, this is probably due to the following
reasons.
――A USB memory is not connected to the SERVICE port.
――The files in the connected USB memory are not compatible formats.
――There are no valid update files found in the connected USB memory. (There are no update files saved in the memory or the file names are incorrect.)

――Do not turn off the product until the update is complete. And prevent the updating from any interruption as far as possible. In general, the product returns
to the previous version if an update is interrupted.
――It may change the screen color or blink during USB update, but it is not a monitor problem. Since S/W update is performed normally, please wait until the
update is finished.

Information View the current software information. Refer to the actual monitor screen.
Reset All Return all the settings for the product to the default factory settings.

33
Chapter 05
Installing the Software

Easy Setting Box Driver Installation

To install the latest version of the product driver, download it from the Samsung website.
(http://www.samsung.com)
――You can set the optimum resolution and frequency for this product by installing the corresponding drivers.

Easy Setting Box enables users to use the product by partitioning multiple sections.
To install the latest version of Easy Setting Box, download it from the Samsung website.
(http://www.samsung.com)
――The software may not work properly if you do not restart the PC after the installation.
――The Easy Setting Box icon may not appear depending on the PC system and the product specifications.
――If the shortcut icon does not appear, press the F5 key.

Restrictions and Problems with the Installation

The Easy Setting Box installation may be affected by the Graphics Card, Motherboard and the Networking
Environment.

System Requirements
OS Hardware
•• Windows 7 32Bit/64Bit •• At least 32MB of memory

•• Windows 8 32Bit/64Bit •• At least 60MB of free space on the hard disk drive

•• Windows 8.1 32Bit/64Bit

•• Windows 10 32Bit/64Bit

34
Chapter 06
Troubleshooting Guide

Requirements Before Contacting Samsung Check the following.

Customer Service Center
Caution
――Before calling Samsung Customer Service Center, test your product as follows. If the problem persists,
contact Samsung Customer Service Center. When the product makes popping (cracking) sound.
The sound may be caused by contraction or expansion from temperature change of external

Product diagnosis (Screen issue) components or internal circuit of the product.

This is NOT a product failure and does not affect the life of the product.
If a problem occurs with the monitor screen, run Self Diagnosis to check that the monitor is working
properly.
Installation issue (PC mode)
Checking the Resolution and Frequency Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to
If a resolution that is not supported (see the Standard Signal Mode Table) is selected, the Not Optimum the product and PC.
Mode message may appear for a short time or the screen may not be displayed properly. The blank spaces found on the screen have nothing to do with the product.
――The displayed resolution may vary, depending on the PC system settings and cables. Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem, adjust the
screen size in the HDMI or DVI settings for the graphics card.
If the graphics card settings menu does not have an option to adjust the screen size, update the
graphics card driver to the latest version.
(Please contact the graphics card or PC manufacturer for further details about how to adjust the screen
settings.)

35
Screen issue The screen is too bright. The screen is too dark.
Adjust Brightness and Contrast.
The power LED is off. The screen will not switch on. Screen color is inconsistent.
Check that the power cable is connected properly. Change the Color settings.
If a problem occurs with the monitor screen, run Self Diagnosis to check that the monitor is working
The colors on the screen have a shadow and are distorted.
properly.
Change the Color settings.
The message Check the cable connection and the settings of the source device. appears.
White does not really look white.
Check that the cable is properly connected to the product.
Change the Color settings.
If the monitor is in HDMI or DisplayPort mode, press the JOG button to display the Function Key Guide
There is no image on the screen and the power LED blinks every 0.5 to 1 second.
screen and select the → System → PC/AV Mode → HDMI, DisplayPort → PC or AV.
Check the cable connection between the product and PC, and ensure the connectors are locked.
Not Optimum Mode is displayed.
Press any key on the keyboard or move the mouse to return to normal operating mode.
This message appears when the signal from the graphics card exceeds the maximum resolution or
frequency for the product. The product is operating in power-saving mode.

Change the maximum resolution and frequency to suit the product performance, referring to Standard Text is blurry.
Signal Mode Table (P.40). If using a Windows OS (e.g. Windows 7, Windows 8, Windows 8.1 or Windows 10): Go to Control Panel →
The images on the screen look distorted. Fonts → Adjust ClearType text and change Turn on ClearType.

Check the cable connection to the product. Video playback is choppy.

The screen is not clear. The screen is blurry. Playback of high-definition large video files can be choppy. This may be because the video player is not
optimized for the PC resource.
Remove any accessories (video extension cable, etc.) and try again.
Try playing the file on another video player.
Set the resolution and frequency to the recommended level.
The screen appears unstable and shaky. There are shadows or ghost images left on the screen.
Check that the resolution and frequency for the PC are within the range of resolution and frequency
compatible with the product. Next, if required, change the settings, referring to Standard Signal Mode
Table (P.40) in this manual and the Information menu on the product.
Change the Response Time in the Display OSD to Faster or Standard depending on your application and
usage.

36
Sound issue

There is no sound.
Re-check the condition of the connected headphone or earphone and/or adjust the volume.
Check the volume.
Check whether the volume of the product or the source device is set to mute.
The volume is too low.
Adjust the volume.
If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound
card or software program.
Video is available but there is no sound.
Sound cannot be heard if an HDMI-DVI cable is used to connect the input device.
Connect the device using an HDMI cable or a DP cable.

Source device issue

A beeping sound is heard when my PC is booting.

If a beeping sound is heard when your PC is booting, have your PC serviced.
While in power saving mode, the computer or monitor screen turns on although there is no keyboard or
mouse input.
This issue occurs when the Wake On Lan (WOL) feature on your computer is turned on and does not
mean a problem with the product.
If your computer uses Windows (e.g., Windows 7, Windows 8, Windows 8.1 or Windows 10), navigate to
Control Panel → Network and Internet → Network Properties (Configuration), and set the Wake On Lan
(WOL)-related option to “Do not use.”

37
Q&A
――Refer to the user manual for your PC or graphics card for further instructions on adjustment.
――The path to the settings depends on the installed OS.

How can I change the frequency?

Set the frequency on your graphics card.
•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings.

•• Windows 8(Windows 8.1): Go to Settings → Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Refresh rate under Monitor settings.

•• Windows 10: Go to Settings → System → Display → Advanced display settings → Display adapter properties → Monitor, and adjust Screen refresh rate under Monitor settings.

How can I change the resolution?

•• Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Adjust Resolution.

•• Windows 8(Windows 8.1): Go to Settings → Control Panel → Appearance and Personalization → Display → Adjust Resolution, and adjust the resolution.

•• Windows 10: Go to Settings → System → Display → Advanced display settings, and adjust the resolution.

How do I set power-saving mode?

•• Windows 7: Go to Control Panel → Appearance and Personalization → Personalization → Screen Saver Settings → Power options or BIOS SETUP on the PC.

•• Windows 8(Windows 8.1): Go to Settings → Control Panel → Appearance and Personalization → Personalize → Screen Saver Settings → Power options or BIOS SETUP on the PC.

•• Windows 10: Go to Settings → Personalization → Lock screen → Screen timeout settings → Power & sleep or BIOS SETUP on the PC.

38
Chapter 07
Specifications

General

Model Name S24BG30* •• Plug-and-Play

This product can be installed and used with any Plug-and-Play compatible systems. Two-way data
Size 24 Class (23.8 Inches / 60.4 cm)
exchange between the product and PC system optimizes the product settings. Product installation
Display area 527.04 mm (H) x 296.46 mm (V) takes place automatically. However, you can customize the installation settings if desired.
Pixel Pitch 0.2745 mm (H) x 0.2745 mm (V)
•• Panel Dots (Pixels)
Maximum Pixel Clock 346.5 MHz Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may
Power Supply AC100-240V~ 50/60Hz be brighter or darker on the LCD panel. This does not affect product performance.

Based on the AC voltage of the adapter. For the DC voltage of •• The above specifications are subject to change without notice to improve quality.
the product, refer to the product label.
•• For detailed device specifications, visit the Samsung website.
Signal connectors HDMI, DisplayPort
Environmental conditions Operating
Temperature: 50 °F to 104 °F (10 °C to 40 °C)
Humidity: 10 % to 80 %, non-condensing
Storage
Temperature: -4 °F to 113 °F (-20 °C to 45 °C)
Humidity: 5 % to 95 %, non-condensing

39
Standard Signal Mode Table

Model Name S24BG30*

Synchronization (PANEL Spec) Vertical Frequency 48 ~ 144 Hz
Resolution Optimum resolution 1920 x 1080 @ 144 Hz
Maximum resolution

If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. If the signal transmitted from the PC does not belong to the standard signal
modes, the screen may be blank even though the power LED turns on. In such a case, change the settings according to the following table by referring to the graphics card user manual.

Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Port

Resolution
(kHz) (Hz) (MHz) (H/V) HDMI IN DP IN
VESA, 640 x 480 31.469 59.940 25.175 -/- O O
VESA, 640 x 480 37.500 75.000 31.500 -/- O O
VESA, 800 x 600 37.879 60.317 40.000 +/+ O O
VESA, 800 x 600 48.077 72.188 50.000 +/+ O O
VESA, 800 x 600 46.875 75.000 49.500 +/+ O O
VESA, 1024 x 768 48.363 60.004 65.000 -/- O O
VESA, 1024 x 768 56.476 70.069 75.000 -/- O O
VESA, 1024 x 768 60.023 75.029 78.750 +/+ O O
VESA, 1152 x 864 67.500 75.000 108.000 +/+ O O
VESA, 1280 x 720 45.000 60.000 74.250 +/+ O O
VESA, 1280 x 800 49.702 59.810 83.500 -/+ O O
VESA, 1280 x 1024 63.981 60.020 108.000 +/+ O O
VESA, 1280 x 1024 79.976 75.025 135.000 +/+ O O
VESA, 1440 x 900 55.935 59.887 106.500 -/+ O O

40
 Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Port
Resolution
(kHz) (Hz) (MHz) (H/V) HDMI IN DP IN
VESA, 1600 x 900 60.000 60.000 108.000 +/+ O O
VESA, 1680 x 1050 65.290 59.954 146.250 -/+ O O
VESA, 1920 x 1080 67.500 60.000 148.500 +/+ O O
VESA, 1920 x 1080 158.400 144.000 325.670 +/+ O X
VESA, 1920 x 1080 166.587 143.981 346.500 +/- X O
――Horizontal Frequency
The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle. The reciprocal number of a horizontal cycle is called horizontal frequency. Horizontal frequency is measured in kHz.
――Vertical Frequency
Repeating the same picture dozens of times per second allows you to view natural pictures. The repeat frequency is called "vertical frequency" or "refresh rate" and is indicated in Hz.
――This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To
avoid this, it is recommended that you select the optimum resolution specified for your product.

41
Chapter 08
Appendix

Responsibility for the Pay Service (Cost to A Product damage caused by customer's fault
Customers) Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
――When the service is requested, in spite of in warranty, we may charge you for a visit from a service technician •• External impact or drop.
in the following cases. •• Use of supplies or separately sold product unspecified by Samsung.

•• Repair from a person besides an engineer of outsourcing service company or partner of Samsung
Not a product defect Electronics Co., Ltd.

•• Remodeling or repairing the product by customer.

Cleaning of the product, Adjustment, Explanation, Re-installation and etc.
•• Using it with incorrect voltage or non-authorized electrical connections.
•• If a service technician is requested to give instructions on how to use product or simply adjusts
options without disassembling product. •• Not following the "cautions" in User Manual.

•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, etc.)

•• If a product is reinstalled or devices are connected additionally after installing the purchased product Others
for the first time.
•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•• If a product is reinstalled to move to a different spot or to move to a different house.
•• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head, Vibrator, Lamp,
•• If the customer requests instructions on how to use another company's product.
Filter, Ribbon, etc.)
•• If customer requests instructions on how to use the network or another company's program. ――If customer requests a service in case the product has no defect, service fee may be charged. So please read
•• If customer requests software installation and setup for the product. User Manual first.

•• If a service technician removes/cleans dusts or foreign materials inside of the product.

•• If customer requests an installation additionally after purchasing a product through home-shopping

or online.

42
FreeSync (for AMD graphics card) If you use the FreeSync function while playing a game, the following symptoms may occur:
•• The screen may flicker depending on the type of graphics card, the game option settings, or the
video being played. Try the following actions: decrease the game setting values, change the current
FreeSync technology is solution that eliminates screen tearing without all the usual lag and latency. FreeSync Premium mode to Off, or visit the AMD website to check your graphics driver’s version and
This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. update it with the latest one.

The displayed FreeSync menu items on the monitor may vary, depending on the monitor model and •• While you are using the FreeSync function, the screen may flicker due to variation of the output
compatibility with the AMD graphics card. frequency from the graphics card.
•• Off: Disable FreeSync. •• The response rate during the game may fluctuate depending on the resolution. A higher resolution
•• On: Turn on the AMD graphics cards' FreeSync function. You may experience intermittent flickers generally decreases the response rate.
when playing some games. •• The sound quality of the monitor may be degraded.
Apply the optimum resolution when using FreeSync. ――If you encounter any issues when using the function, contact the Samsung Service Center.

The refresh rate setting method please refer to Q & A → How can I change the frequency? ――If you change the screen resolution while the function is On, the screen may intermittently blank out due to
――The FreeSync function is only enabled in HDMI or DisplayPort mode. the graphic card. Set FreeSync Premium to Off and change the resolution.
Use the HDMI/DP cable provided by the manufacturer when using FreeSync. ――The function is unavailable in the devices (e.g. AV devices) that have no AMD graphic card. If the function is

――If the FreeSync function is in use and the text displayed on the PC screen looks blurry or corrupted, resolve applied, the screen may have malfunction.

the issue by changing the resolution of the PC screen to the recommended resolution.
――If the DisplayPort Ver. is set to 1.1, the FreeSync Premium mode is disabled. The models in the Graphics Cards list supports FreeSync
FreeSync can only be used with specific AMD graphics card models. Refer to the following list for
supported graphics cards:
Make sure to install the latest official graphics drivers from AMD that support FreeSync.
――For additional AMD graphics card models that support the FreeSync feature, visit the official AMD website.
――Select FreeSync Premium Off if you are using a graphics card from a different manufacturer.
――When applying the FreeSync function via the HDMI cable, it may fail to work due to the bandwidth limitation
of certain AMD graphics card.

•• Radeon™ RX Vega series •• Radeon™ Pro Duo (2016 edition)

•• Radeon™ RX 500 series •• Radeon™ R9 Nano series

•• Radeon™ RX 400 series •• Radeon™ R9 Fury series

•• Radeon™ R9/R7 300 series (excluding R9 370/ •• Radeon™ R9/R7 200 series (excluding R9 270/
X, R7 370/X, R7 265) X, R9 280/X)

43
 ――Install the latest NVIDIA graphics card driver to enable Adaptive-Sync.
Adaptive-Sync (for NVIDIA graphics card) ――Use Window 10 or higher to enable Adaptive-Sync.
――This menu is not available when PC/AV Mode is set to AV.
Adaptive-Sync technology is solution that eliminates screen tearing without all the usual lag and ――If the Adaptive-Sync function is in use and the text displayed on the PC screen looks blurry or corrupted,
latency. resolve the issue by changing the resolution of the PC screen to the recommended resolution.
This feature will eliminate screen tearing and lag during game play. Improve your gaming experience. ――If the DisplayPort Ver. is set to 1.1, the Adaptive-Sync mode is disabled.

The displayed Adaptive-Sync menu items on the product may vary, depending on the product model and ――If the DisplayPort Ver. is set to 1.2 the Adaptive-Sync mode is disabled.
compatibility with the NVIDIA graphics card. ――HDMI port only supports AMD FreeSync Premium, so even if you connect NVIDIA graphics card to HDMI port,
•• Off: Disable Adaptive-Sync. it will be indicated as FreeSync Premium on OSD.
――Adaptive-Sync works through DisplayPort only. If a graphics card is connected to the HDMI port, FreeSync
•• On: Enable the Adaptive-Sync feature with a higher screen frame rate. Screen tearing (abnormal
sync between the screen and content) is reduced in this mode. Note, however, that intermittent Premium is displayed and can be turned on or off in the OSD menu on the monitor, but the Adaptive-Sync
screen flickering may occur during gameplay. feature does not work.

If you use the Adaptive-Sync function while playing a game, the following symptoms may occur:
The models in the Graphics Cards list supports Adaptive-Sync
•• The screen may flicker depending on the type of graphics card, the game option settings, or the video
being played. Try the following actions: decrease the game setting values, or visit the NVIDIA website Adaptive-Sync can only be used with specific NVIDIA graphics card models. Refer to the following list for
to check your graphics driver’s version and update it with the latest one. supported graphics cards:
Make sure to install the latest official graphics drivers from NVIDIA that support Adaptive-Sync.
•• When using the Adaptive-Sync function, the screen may flicker due to the fluctuation of output
――For additional NVIDIA graphics card models that support the Adaptive-Sync feature, visit the official NVIDIA
frequency from the graphics card.
website.
•• The response rate during the game may fluctuate depending on the resolution. A higher resolution ――Select Adaptive-Sync Off if you are using a graphics card from a different manufacturer.
generally decreases the response rate.
――When applying the Adaptive-Sync function via the DisplayPort cable, it may fail to work due to the bandwidth
•• The sound quality of the product may be degraded. limitation of certain NVIDIA graphics card.
――If you encounter any issues when using the function, contact the Samsung Service Center.
•• GeForce GTX 10 series •• GeForce RTX 20 series
――When the resolution is changed while setting Adaptive-Sync, the screen tearing can happen intermittently.
•• GeForce GTX 30 series
Set Adaptive-Sync to Off and change the resolution.
――The function is unavailable in the devices (e.g. AV devices) that have no NVIDIA graphics card. If the function
is applied, the screen may have malfunction.
――Depending on the source device, 4K output from an AV device is supported only when the Adaptive-Sync is
Off.
――Use the DisplayPort cable provided by the manufacturer when using Adaptive-Sync.

44