MPTH Midterm-Reviewer

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MPTH – MIDTERM REVIEWER

TYPES OF TOURISM

ADVENTURE TOURISM - refers to the travel to attend and/or participate in


events, fairs, ceremonies
- type of tourism involves unusual holidays, which are  Mega events- attract the largest number of tourists
very different from the typical beach vacation. and usually would have a major impact on the
- travel to remote areas: inaccessible and possible image
hostile areas where travelers expect the unexpected.  Special events- one time or infrequently occurring
- characterized by its ability to provide the tourist with events outside the normal program
relatively high levels of sensory stimulation.  Hallmark events- give a particular destination,
high profile

ARTS TOURISM FACTORY TOURISM

- focuses on the tourist’s gaining exposure to - involves visits to factories to learn about the production
process of products.
paintings, sculpture and other forms of art.
- usually considered a sub-category of cultural tourism.
- Tourists visit places to appreciate works of famous
artists, local or international. FESTIVAL TOURISM
- focuses on festivals
CULTURAL TOURISM - It is a sub-category of events tourism traveling to join in
the celebration of specific festivals.
- involves experiencing or having contact of different
intensity with the unique social fabric, heritage and
special characteristic of places. HEALTH TOURISM
 Primary reasons:
- Enriching information and knowledge on - travel for improvement of health, including spas and
other countries medical treatments.
- Satisfaction of the need for entertainment - travel to a different country or state for health-related
reasons
 Some drivers of health tourism:
ECOTOURISM - Lack of facilities
- High treatment costs
- consist of travel to relatively undisturbed or - Anonymity
uncontained natural areas with specific objective of
studying, admiring, and enjoying the scenery and its
wild plants and animals.
MICE
- Meetings, Incentives, Conventions, and Exhibition
EDUCATIONAL TOURISM Tourism
- involves travel to attend scientific, professional and
- main purpose: learning even political gatherings.
- an organized learning usually made available to - engages in more by business travelers than leisure
students travelers.

ETHNIC TOURISM NATURE-BASED TOURISM


- when travelers choose to experience firsthand the - main attraction: nature
practices of another culture, usually isolated - often associated with ecotourism and wildlife
indigenous communities. tourism.
- involve performances, presentations and attractions - take place principally on natural resources
portraying or presented by the host community.

SPORTS TOURISM
EVENTS TOURISM
- travel and participation or attendance at a
predetermined sports activity.

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 Competitive - prime attraction: celebration
 Recreational - traveling to celebrate events or visit places associated
with celebrities
 Popular celebrity destinations:
AGRITOURISM - Hollywood, Harry Potter Studios, Ramoji Film
City India, Cannes Film Festival, Hong Kong,
- experiencing rural life and local food on farms. Madame Tussauds, Nami Island

BIRTH TOURISM URBAN TOURISM


- “Maternity tourism” - travel to cities and large towns to enjoy its landscape
- practice of traveling to another country for giving birth.  Popular cities in the world for urban tourism:
- main reason for this practice is to obtain birthright - Dubai, UAE, London, United Kingdom, Paris,
citizenship. France, Bangkok, Thailand
 Countries that grant citizenship birthright:
 United States
 Canada
 Mexico RURAL TOURISM
 Argentina
- escaping urban life and enjoying the countryside
 Brazil
 Characteristics: (Some reasons why people
 Bolivia, Jamaica, Uruguay
enjoy the countryside)
 Remoteness and solitude
CULINARY TOURISM  Peace and quiet, relaxing environment
 Health & fitness concerns; fresh air
- food enthusiasts exploring new food destinations.  Change from everyday urban life
 Some top food destinations:  Experience of rural communities, culture and
- Italy, Spain, Dubai, Thailand, India, Tokyo, lifestyle
Bangkok, Japan, Peru, Ethiopia, New Orleans

DISASTER TOURISM
ENO TOURISM
- traveling to disasters scene for interest, not to help.
- Tasting, consuming, or purchasing wine at wineries.
 Top destinations for wine tastings:
- France, Portugal, Greece, Italy, Argentina, GAY TOURISM
Australia, South Africa, Spain, New Zealand,
Moldova and Chile - “Pink Tourism”
- To participate in the gay life of a destination.

FASHION TOURISM
SEX TOURISM
- visiting places to enjoy and buy fashion related items.
 Top fashion destinations in the world: - Traveling for sexual purposes, often with prostitutes.
- New York, Paris, Barcelona, London, Rome, - It is illegal in many countries
Milan, Hong Kong, Los Angeles, Berlin and  Popular sex tourism destinations:
Toronto - Amsterdam, Thailand, and the Gambia.
 Reasons for engaging this kind of tourism:
- More relaxed morality law in the host
HALAL TOURISM community
- Less rigorous enforcement of laws
- geared towards Muslim families who follow the rules of - Cheaper rates
Islam - More anonymity/privacy
 Famous Halal tourism destinations in the - Finding certain ethnic groups more attractive
world: - Finding sex in tropical surroundings and hot
- Malaysia, UAE, Turkey, Indonesia, Saudi climate more
Arabia, Marocco, Jordan and Qatar.

CELEBRITY TOURISM OR FILM TOURISM

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SLUM TOURISM  Top slum tourism destinations in the world:
- South Africa, India, Brazil, Poland, Kenya,
- “Ghetto Tourism” Philippines and others. Has context menu
- To provide tourists a chance to see non-industry areas
of a country.

PIONEERS AND LEADERS OF THE HOSPITALITY INDUSTRY

ELLSWORTH MILTON STATLER  Circulating hot and cold water in each room
 Full-length mirrors
 Father of Modern American Hotel Industry  Morning newspaper
 Premier hotel-man of all time
 October 26, 1863-April 16, 1928 Founder of the
Statler Hotel chain
CONRAD HILTON
 He started working at the age of 9 at the LaBelle  The King of Innkeepers
Glass Factory  “The biggest hotel man in the world”
 his 13th year he had obtained a job as a bellboy. Thus  It was with the intention of buying a
began a life in the hotel industry bank that he arrived in Texas at the
 Age 15 - he had become head bellboy, then night desk height of the oil boom.
clerk, and finally day desk clerk.  1919 - He bought his first hotel instead, the 40-
 The first such venture was a billiard room in the room Mobley Hotel in Cisco, Texas, when a
McLure Hotel. bank purchase fell through.
 He then went on to develop a bankrupt bowling club.  He went on to buy and build hotels throughout Texas
 most ambitious move came in 1894 when he opened  1925
Statler's Restaurant in the new Ellicott Square - high rise Dallas Hilton
Building in Buffalo.
- he built his first hotel to carry the Hilton
 Buffalo- had a reputation as a poor restaurant
name in Dallas.
town.
 1927 - Abilene Hilton
 He discovered the power of advertising.
 1928 - Waco Hilton
 A series of newspaper ads and publicity stunts later,
 1930 - El Paso Hilton
Statler's Restaurant was a resounding success.
 1938 - Conrad Hilton opened his first hotel outside
 1901 - he opened a 2100 room temporary hotel,
Texas, the Sir Francis Drake in San Francisco.
the “Outside Inn” to house visitors to the Pan
 1939 - built his first hotel
American Exposition in Buffalo.
outside of Texas in Albuquerque, New Mexico,
 He had carried his dream of building a fine hotel over
today known as the Hotel Andaluz.
25 years.
 During the Great Depression Hilton - nearly
 With the end of the St. Louis fair Statler was prepared
forced into bankruptcy and lost several of his
to build his first permanent hotel. It would be in Buffalo
hotels.
and would incorporate all he had learned from his
 1943 - had properties from coast to coast.
previous ventures. This hotel, the Buffalo Statler,
 1945 - as World War II ended, Hilton purchased
quickly became famous and successful.
what was the largest hotel of its time, The Stevens
 1908 - Ellsworth Milton Statler opened what many
Hotel, and renamed it the Chicago Hilton and
believed to be the first “modern” hotel, the Buffalo
Towers.
Statler.
 1949 - acquired one of the most famous hotels of
 “A Bed with A Bath for A Dollar and A Half” Famous
all time founded by the legendary William Waldorf
Slogan
Astor, The Waldorf-Astoria.
 1954 - The Hotels Statler Company, Inc., was sold
 1954 - purchased the Statler Hotel Company in
to Conrad Hilton's (Hilton Hotels) for
what was then the largest real estate transaction to
$111,000,000 in what was then the world's largest
date with the amount of 111 million dollars.
real estate transaction.
 1950s-1960s - Hilton expanded domestically and
internationally.
STATLER’S MODERN HOTELINNOVATIONS  1979 - the founder, Conrad Hilton, died. His son,
INCLUDE: Barron Hilton became the president and
continued to run the company today.
 Fire doors  Barron Hilton (William Barron Hilton) was born on
 Installation of light switches inside the door so that Sunday, October 23, 1927 in Dallas
guests could enter a lighted room
 Private bathrooms
 Key holes placed directly
above doorknobs for easy access

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 Soon after taking over the store, he revived its
sales by purchasing a recipe for ice cream that
contained twice the common amount of butterfat.
J. WILLARD MARRIOTT This new ice cream caused sales to skyrocket.
 An admitted ice cream fanatic, Johnson spent a great
 Another contemporary in the hotel industry deal of time developing new ice cream flavors to
 1927 - began as a restaurateur in Washington, feature
D.C. at his soda fountain, and before long he had begun to
 1937 - exhibiting his trademark innovation, offered make and sell other easy-to-prepare food items like
the first ever in-flight food service to airlines sandwiches, hot dogs and fried clams.
servicing the old Hoover Airfield in Washington.  3 years later – the first Howard Johnson
 1957 - opened his first hotel, called Twin Bridges. restaurant was born.
 1950s-1960s - expanded its restaurant and hotel
operations.
 1972 - succeeded his father as chief executive ISADORE SHARP
officer.
 1980s - divested itself of much of its food service a Canadian who was the founder of Four Seasons
holdings, positioning itself as a lodging and Hotel, the world’s largest hotel chain.
contract services company.  The success of Four Seasons Hotels is largely due to
 Today - widely recognized name with several hotel the determination & personal tastes and style of
brands under management. Isadore Sharp.

KEMMONS WILSON (1913-2003)


RUTH FERTEL
 frustrated with the long distances for vacations or to
visit friends and family that affected the nature of  most successful woman restaurateur
lodging  Founder of Chris Steak House
 widely considered to be the first hotelier to put two  largest restaurant chain in the United States.
beds in one hotel room.  It has 59 operations
 created the Holliday Inn concept to provide a clean, (54 in the US and Puerto Rico and 5
low-priced room for families like his. internationally.)
 1952 - The first Holiday Inn was opened in  It sells more than 11,000 steaks daily.
Memphis.
 This philosophy of consistency has led many to credit
Kemmons Wilson as the founder of the THE FIRST TRAVEL AGENTS:
modern hotel chain.
 ROBERT SMART

ERNEST HENDERSON AND ROBERT MOORE  Born July 25, 1822 at Bristol England
WITH GEORGE HENDERSON  1822 - announced himself as the 1st steamship
agent.
 Founders of Sheraton Hotel Corporations  He began booking passengers on steamers to
 The world's leading international hotel company various Bristol Channels ports and to Dublin.
and third-largest hotel company in terms of number
of rooms, ITT Sheraton Corporation owns, leases,  THOMAS COOK
manages, or franchises some 450 hotels, inns, and
resorts in 65 countries on five continents.  born November 22, 1808 in Derbyshire, England.
 June 9, 1841 - old cabinet maker Thomas Cook
walked from his home in Market Harborough to
HOWARD DEARING JOHNSON nearby town of Leicester to attend a meeting.
 A former Baptist preacher, Thomas Cook
 Pioneer of Brand Leveraging believed that most Victorian social problems were
 was one of the first to introduce franchising in the related to alcohol and the lives of working people
1930’s. One of the famous names in the restaurant would greatly improve if they drank less and
and hotel business. became better educated.
 developed the concept of a uniform system of  As he walked along the road to Leicester, he later
operations that provided consistency in the rapid recalled, “the thought suddenly flashed across my
expansion of his restaurants and lodging properties. mind as the practicality of employing the great
 1925 - began his hospitality empire in Wollaston, powers of railways and locomotion for the
Massachusetts, in a small patent medicine store furtherance of social reforms.”
and soda fountain that he inherited from his father.  At the meeting, Thomas suggested that a special
train be engaged to carry the supporters of

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Leicester to a meeting in Loughborough about 4
weeks later. The proposal was received with such Executive Chef
enthusiasm that on the following day, Thomas
submitted his idea to the secretary of Midland (chef de cuisine) – responsible for all
Railway Company. kitchen operations, including ordering, supervision of all
 A train was subsequently arranged and on July 5, stations and development of menu items.
1841 about 500 passengers were conveyed in
open carriages the enormous distance of 12 miles
and back for a shilling (old British coin) CRISTETA “CHRIS” COMERFORD
 The day was a great success and as Thomas later
recorded, “thus was struck the keynote of my - Born in Manila, Philippines
excursions, and the social idea grew upon me “ - worked in the most famous house in the United States
of America.
 THOMAS BENNETT (1814-1898) - Mrs. Comerford became the first woman to become the
Executive Chef at the White House.
 Was another Englishman serving as secretary - She is also the first minority, a Filipino-American, to
to the British consul-general in Oslo, Norway. hold the position.
 In this position, he frequently arranged individual
scenic tours in Norway for visiting British notables.
 1850 - he set up a business as a “trip organizer”
and provided individual tourists with itineraries, RAYMOND ALBERT “RAY” CROC/RAY CROC
carriages, provisions and a travel kit.
 (October 5, 1902 – January 14, 1984) was an
 He routinely made advanced arrangements for
American fast-food businessman who joined
horses and hotel rooms for his clients.
McDonald's in 1954 and built it into the most
 He is the first specialist in individual inclusive
successful fast-food operation in the world. Kroc was
travel (the basic function of travel agencies.)
included in Time 100: The Most Important People of
the Century, and amassed a fortune during his lifetime.
CESAR RITZ
 Originators of the Speedy Service System and
 César Ritz (February 23, 1850–October 24, 1918) McDonald's restaurants:
was a famous Swiss hotelier and founder of several  1909-1998 - Richard “Dick” McDonald
hotels, most famously The Ritz Hotel.  1971 - Maurice "Mac" McDonald
 was born in Niederwald, Switzerland, and died in
Küsnacht, near Lucerne, Switzerland.  Mc Donald’s restaurant is easily recognizable
 His nickname was "king of hoteliers, and hotelier to anywhere in the world and immediately differentiated
kings," and it is from his name and that of his hotels from other fast foods.
that the term ritzy derives.
 1898 - worked as the first manager of the Savoy  Originally, real arches were part of the restaurant
Hotel before he opened the Hôtel Ritz in Paris, design. They were incorporated into the chain's logo in:
France.  1962 - which resembled a stylized restaurant, and
 He went on to open The Ritz Hotel in London, in the current Golden Arches logo introduced
United Kingdom and the Hotel Ritz Madrid in  1968 - resembling an "M" for "McDonald’s”
Madrid, Spain.  60's, McDonald's wanted to change the logo but
 Ritz enjoyed a long partnership with Escoffier, the their design consultant and psychologist Louis
famous French chef and father of modern French Cheskin insisted that they left the golden arches.
cooking. The partnership lasted until Ritz's According to BBC he said customers will
breakdown. unconsciously recognize the logo as “symbolism
of a pair of nourishing breasts.”

GEORGES AUGUSTE ESCOFFIER


GEORGE T. YANG
 (28 October 1846–12 February 1935) was a French
chef, restaurateur and culinary writer who  1981 - built the first Golden Arches in the
popularized and updated traditional French cooking Philippines.
methods. He is a legendary figure among chefs and  As of 2005, McDonald’s Philippines is a 100% Filipino-
gourmands, and was one of the most important owned company. From its first restaurant along
leaders in the development of modern French Morayta, Manila in 1981, McDonald’s has grown to
cuisine. become one of the leading fast-food chains with close
 organized and created specific positions with specific to 300 restaurants nationwide.
tasks at each station.  With Kenneth S. Yang at the helm, McDonald’s is now
 Kitchen Brigade - Escoffier’s system for a multi-billion-peso company that continues to expand
organizing the kitchen. and serve Filipinos all over the country.

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climate, landforms (mountains, hills, valleys), flora
& fauna (plants & animals), bodies of water,
beaches, natural beauty.
2. Infrastructure – all underground and surface
TOURISM AND HOSPITALITY NETWORK developmental construction, such as water supply
systems, sewage disposal systems, gas lines,
AND SUPPLY COMPONENTS electrical & communications systems and other
 The travel is a tourism and hospitality network, constructed facilities such as highways, airports,
which includes both the public & private sectors. roads, bus & train stations etc.
3. Superstructure – the above ground facility
services such as airport buildings, hotels, resorts,
CATEGORY OF TOURISM & HOSPITALITY restaurants, shopping centers, places of
COMPONENTS (3) entertainment, museums, stores and similar
structure.
CATEGORY 1 - DIRECT PROVIDERS 4. Transportation & transportation equipment
- includes ships, airplanes, trains, buses, taxis,
 Include those businesses that are associated with automobiles
travel. 5. Hospitality resources – the cultural wealth
 These businesses provide services, activities & of an area w/c makes possible the hosting of
products that are consumed and/ or purchased tourists. Examples are the welcoming spirit of
directly by travelers. tourist business employees, attitudes of the
 They represent the sectors of the industry that are residents toward visitors and other manifestations
visible to the travelers. of warmth and friendliness.
 Examples (6):
 Travel Agency
 Hotel TYPES OF ACCOMMODATION (12)
 Retail Shops
 Restaurants  Hotel
 Airlines  Condominium
 Ground Transportation  Motel
 Inns
CATEGORY 2 - SUPPORT SERVICES  Apartments
 Paradores
 Lend support to direct providers.
 Pensions
 It includes specialized services.
 Bed and Breakfast Hotels (B&B)
 Provide goods & services for both the traveler & for
 Hostels
organizations that sell goods & services but not
 Campgrounds
exclusively to tourists.
 Health spas
 Examples (5):
 Private Homes
 Contract Food Services
 Contract Laundry
 Food Suppliers HOTEL
 Tour Organizers
 Travel Publications  Provide accommodation, meals & refreshments for
those who may reserve their accommodation in
CATEGORY 3 advance but not need to do so.
 They provide facilities that meet the needs of the
 Tourism developmental organizations.
modern travelers.
 Examples (6):
 Planners CONDOMINIUM
 Government Agencies
 Financial Institutions  An apartment or individual dwelling units owned
 Real Estate Developers by an individual but the management & services,
 Educational & Vocational Training such as maintenance & security are handled by an
 Institutions independent company.
 The company often contracts to rent the
condominium when it is not being used by the
FIVE MAIN CATEGORIES OF TOURISM & owner.
 Examples:
HOSPITALITY SUPPLY COMPONENTS
 Hotel 101
1. Natural Resources – include elements in an area MOTEL (MOTOR HOTELS)
for the use of and enjoyment of visitors such as

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 Provide bedrooms, bath & parking to motorists ;  is a popular form of overnight accommodation in
rooms are usually accessible from the parking lot. both Europe and North America.
 They are usually near the highways.
HEALTH SPAS
INNS
 Health Spas are hostels and resorts which cater to
 Tourist Inns are lodging establishments that cater individuals who go to spas & mineral springs for
to transients. weight reduction or medical treatment.
 These do not normally meet the minimum
requirements of an economy hotel.
APARTMENTS PRIVATE HOMES

 Are hotel (apartelles), building or edifices  It provides lodging to tourists who cannot be
containing several independent & furnished or accommodated in hotels and motels during
semi-furnished apartments that are regularly peak vacation periods.
leased to tourists & travelers for dwelling.  Example:
 More or less long-term basis & offering basic  Airbnb - an online marketplace that connects
services to its tenants similar to hotels. people who want to rent out their homes with
 Example: people
 Copacabana Apartment Hotel who are looking for accommodations in that
locale. Aside from being cheaper than the
PARADORES regular hotel guestroom, guest can
experience a more relaxed
 Are old convents, monasteries, castles converted
environment as they immersed themselves as
into hotels by the government and operated by a
if they are locals of the area. Hosts or the
national tourism office.
owners rent out their space to those who are
 They are generally priced reasonably with full-
interested at a more reasonable cost.
meal plans.
 First-class paradores are found in Spain and
Ireland.
CLASSIFICATION OF HOTELS (5)
PENSIONS
 Hotel classification by Location
 Private or family-operated tourist accommodations  According to Types of Guests
similar to boarding houses or guesthouses.  According to Price
 They offer food and lodging to tourists and are well  According to Star Level Classification
known for their informal family atmosphere.  According to Quality Ranking
BED AND BREAKFAST HOTELS
HOTEL CLASSIFICATION BY LOCATION (3)
 A Bed and Breakfast (often abbreviated to B&B, B
and B, BnB or BB)  Center City/ City Center -Generally located in
 Provide a room, bath & a hearty breakfast to the heart of city within a short distance from
tourists and/ or travelers. business and shopping centers.
 Example:
HOSTELS  Fairmont Raffles Hotel Makati
 Hostels provide basic amenities such as a bunk
bed and a commonly shared toilet and bathroom. Airport Hotels
 The traveler provides his or her own bedding.  A hotel near the airport. The hotel does not have
 Hostels appeal primarily to young travelers. to be connected to the airport (although some are)
 Cons: or even adjacent to it. Most airport hotels have a
 Some hostels don’t accept credit card payment shuttle to and from the terminals.
 Fewer amenities
 Potentially noisy Resort Hotels
 Pros:  A resort hotel is like a mini-village, with everything
 Low cost any discerning guest could ever need without
 You’ll meet other travelers leaving the premises.
 Fewer hidden fees  Think large-scale, gorgeous accommodations,
big, beautiful grounds, and a seriously impressive
CAMPGROUNDS
slew of amenities -- golf courses, swimming pools,
 It usually appeals to the families who travel in tennis courts, etc.
recreational vehicles (RVs) Floating Hotels

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 Also referred to as Cruise ships; hotels that are - They also provide uniformed service, food and
not located on solid ground, but with the facilities beverage room service, in room entertainments
and services of that of a hotel. and also Wi-Fi.
- Property may offer a specialty restaurant, coffee
shop and lounge that cater to visitors as well as
hotel guests.
- Type of guests who like to stay at these hotels
are business people, individual travelers, and
families.
ACCORDING TO TYPES OF GUESTS (3) - Rates are lower than luxury hotels as they
provide
 Commercial (Business) Hotel - a hotel for fewer services, smaller rooms and a smaller range
transients that caters especially to of facilities and recreational activities.
salesmen/business people.
 Example: Crimson Hotel  World-Class Service
 Convention Hotels - A hotel which provides - These are also called luxury hotels, they target
facilities and services geared to meet the needs of top business executives, entertainment celebrities,
large group and association meetings and trade high- ranking political figures, and wealthy clientele
shows. Typically, these hotels have more than as their primary markets.
500 guest rooms and contain substantial amounts - They provide upscale restaurants and lounges,
of function and banquet space. Included in this concierge services and also private dining facilities.
category are hotels attached to convention - Guestrooms are oversized, heated and plush
centers and conference centers. bath towels, large soaps bars, shampoo, shower
 Resort Hotels caps and all amenities.
- A resort hotel is like a mini-village, with - Housekeeping services are given two times a day
everything any discerning guest including turn-down service.
could ever need without leaving the premises. - Above all luxury hotels give personalized
- Think large-scale, gorgeous accommodations, service to the guest and have a relatively high
big, beautiful grounds, and a seriously impressive ration of staff members to guests.
slew of amenities -- golf courses, swimming pools,  Example: Okada Hotel Manila
tennis courts, etc.
ACCORDING TO STAR LEVEL CLASSIFICATION
ACCORDING TO PRICE (3)
 5 Star *****
 Economy or Budget  4 Star ****
 Standard or Midscale  3 Star ***
 First Class or Deluxe  2 Star **
 1 Star *
 Economy / Limited Service
- These hotels provide clean, comfortable, safe,  Rating Systems
inexpensive rooms and meet the basic need of 1 - star = Good, better than average
guests.
2 – star = Very good
- Economy hotels appeal primarily to budget
minded travelers who wants a room with 3 – star = Excellent
minimum services and amenities required for 4 – star = Outstanding
comfortable stay, without unnecessary paying
5 – star = One of the best in the country
additional cost for costly services.
 Fact:
- The clientele of these hotels includes families
 Dubai’s Burj Al Arab made headlines as the
with children, travelling business people,
world’s first seven-star hotel, but wasn’t
backpackers, vacationer’s retirees etc.
actually rated as such by an authorized body.
- These types of hotels might not offer food and  2015 - the first hotel to receive a seven-star
beverage facilities’ rating is the Hotel Seven Stars Galleria,
located inside Milan’s 19th century Vittorio
Emanuele II structure.
 Mid-Range Service
- Hotels offering mid-range service appeal to the ACCORDING TO QUALITY RANKING (4)
largest segment of the travelling public.
- This kind of hotels does not provide elaborate  Deluxe
service and have an adequate staffing.  First Class
 Standard
 Economy

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Food and beverage
 Restaurants - Establishment that provides meals
to the public for a fee.

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