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    Flydubai Important Information

    Uploaded by

    karthikaswin14

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Flydubai Important Information

    Uploaded by

    karthikaswin14
    17 views3 pages

    Original Title

    Flydubai Important Information (1) (1)

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    Copyright:

    © All Rights Reserved
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    Download as pdf or txt
    17 views3 pages

    Flydubai Important Information

    Uploaded by

    karthikaswin14

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Important information

    Check-in
    Find out how you can check in for your flydubai flight. Our online check-in is available between 48 hours and 75 minutes before the flight departure
    time (from selected destinations). If you chose to check in online, at some airports you might still need to go to the airport check-in counter for us to
    verify your travel documents and issue your boarding pass. You’ll need to arrive at the airport at least 3 hours before departure. Check-in closes 60
    minutes before departure, boarding starts 45 minutes before your flight and boarding gates close 20 minutes before flight departure time. If you arrive
    late, you will not be accepted onto the flight.

    Manage booking
    You can use 'manage booking' to change your travel dates, add or remove a passenger, upgrade to Business Class or simply add optional extras. Please
    check the fare rules attached along with your booking confirmation to see the fees applicable for changing or cancelling your flight(s).
    If your booking was made through a travel agent, please contact them directly to make changes to your booking. If you're booked as part of a group,
    please check with the group organiser for details on the fare rules, as they may differ from those listed on flydubai.com. For special service requests
    with our partner airlines please visit the partner airline website or contact their call centre.

    Baggage allowance

    Hand baggage rules


    You can carry one item of hand baggage weighing no more than 7 kg in Economy Class and two items of hand baggage with a combined weight not
    exceeding 14 kg in Business Class. Each item of hand baggage has to be smaller than 55 cm x 38 cm x 20 cm and you must be able to lift your own hand
    baggage into the overhead locker. Within your main hand baggage allowance, you can carry one laptop bag, one ladies' handbag or one gentlemen’
    s satchel (not exceeding 25 cm x 33 cm x 20 cm). If the storage available on board your flight is limited, you may be asked to check in your hand baggage
    at the boarding gate.
    Hand baggage exceeding the permitted allowances must be checked in and the relevant baggage fee will apply.

    Checked baggage rules


    You can check in up to 3 pieces of checked baggage with a combined weight not exceeding the baggage allowance in your booking confirmation. Each
    piece of baggage has to weigh less than 32 kg and shouldn't exceed the maximum dimensions of 165 cm (height + width + depth).
    For more information on forbidden items, sports equipment, airport baggage rates and more, please check flydubai's baggage guidelines and policies.

    Credit card payment


    If you paid for your booking using a credit/debit card, we might ask to see it at check-in. If your booking was paid for with someone else's credit/debit
    card, we'll need to see photocopies of the card and the cardholder's passport. If you are travelling to or from Bangladesh, Ethiopia, Nepal, Sri Lanka,
    South Sudan or Sudan and your booking was paid for with someone else's credit/debit card, you will need to present the original credit/debit card and a
    copy of the cardholder's passport during check-in.
    If you are unable to present these documents, you won't be allowed to travel, and we won't be able to offer you a refund.

    flydubai flights operated by Smartwings


    Please note that this flight may be operated by Smartwings between 17 October 2023 and 16 April 2024. More information is available on the flydubai
    flights to be operated by Smartwings page on flydubai.com.

    Transferring between Dubai International (DXB) and Dubai World Central (DWC) and vice
    versa
    If your travel itinerary requires a transfer between the airports in Dubai, you'll need to enter the UAE (clearing customs and immigration) and collect
    your checked baggage. Please check whether you need a visa to enter the UAE and ensure you have sufficient time to travel to your departure airport.

    Goods and Services Tax information


    If you want to add your Goods and Services Tax information (GST), you can do it through the manage booking section of flydubai.com until 02
    November 2023 02:44 (Chennai Airport Terminal 4). For any queries regarding the addition of GST information, you can email gst@flydubai.com or call
    +971 600 54 44 45.

    General queries: Contact Centre +971 600 54 44 45, email: letstalk@flydubai.com


    Business Class: +971 600 59 55 59, email: businessteam@flydubai.com

    © flydubai 2023. All rights reserved.


    Fare terms and conditions
    • All rebooking and cancellation fees are per person, per sector.

    • In case of rebooking, any difference in fare plus rebooking fee will be charged.

    • Partial cancellation is not allowed when the journey has not started. If you have not started your journey and still want to cancel any of the flight
    sectors, we will need to cancel the entire booking.

    • Seat type and configuration may vary and may also be subject to change for operational reasons.

    MR MANI RAMALINGAM
    Journey 1: MAA-BSR
    Penalties:
    CHANGES
    CHANGES PERMITTED.
    IN CASE OF FULL/PARTIAL REBOOKING,
    ANY DIFFERENCE IN FARE PLUS REBOOKING FEE IS APPLICABLE. **
    NOTE-
    DATE CHANGE UP TO 24 HRS OF FLIGHT DEPARTURE - 0% PENALTY.
    DATE CHANGE WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
    DATE CHANGE POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
    ** MODIFICATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **
    CANCELLATIONS
    CANCELLATIONS PERMITTED.
    ** IN CASE OF FULL/PARTIAL CANCELLATION, ANY DIFFERENCE IN FARE PLUS CANCELLATION FEE IS APPLICABLE. **
    ** FOR PARTIALLY PAID BOOKING, COMPLETE THE PAYMENT WITHIN THE SPECIFIED TIME FRAME TO AVOID CANCELLATION. STANDARD FARE RULES
    WILL APPLY. **
    NOTE-
    FLIGHT CANCEL UP TO 24 HRS OF FLIGHT DEPARTURE -
    AED 200.00 PER PERSON PER SECTOR.
    FLIGHT CANCEL WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
    FLIGHT CANCEL POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
    ** REFUNDABLE AMOUNT IS IN FORM OF A VOUCHER VALID FOR 1 YEAR UNDER THE PAX NAME **
    ** PARTIAL CANCELLATION IS NOT ALLOWED WHEN THE JOURNEY HAS NOT COMMENCED. IF YOU STILL WANT TO CANCEL, WE WILL NEED TO CANCEL
    THE FULL BOOKING **
    ** OUT OF SEQUENCE TICKETS - ANYTIME TICKETS IS UTILIZED OUT OF SEQUENCE NO REFUND WILL BE GIVEN **
    ** CANCELLATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **

    Voluntary Changes:
    CHANGES
    CHANGES PERMITTED.
    IN CASE OF FULL/PARTIAL REBOOKING,
    ANY DIFFERENCE IN FARE PLUS REBOOKING FEE IS APPLICABLE. **
    NOTE-
    DATE CHANGE UP TO 24 HRS OF FLIGHT DEPARTURE - 0% PENALTY.
    DATE CHANGE WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.
    DATE CHANGE POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
    ** MODIFICATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **

    Voluntary Refunds:
    CANCELLATIONS
    CANCELLATIONS PERMITTED.
    ** IN CASE OF FULL/PARTIAL CANCELLATION, ANY DIFFERENCE IN FARE PLUS CANCELLATION FEE IS APPLICABLE. **
    ** FOR PARTIALLY PAID BOOKING, COMPLETE THE PAYMENT WITHIN THE SPECIFIED TIME FRAME TO AVOID CANCELLATION. STANDARD FARE RULES
    WILL APPLY. **
    NOTE-
    FLIGHT CANCEL UP TO 24 HRS OF FLIGHT DEPARTURE -
    AED 200.00 PER PERSON PER SECTOR.
    FLIGHT CANCEL WITH IN 24 HRS OF FLIGHT DEPARTURE - 100% PENALTY.

    © flydubai 2023. All rights reserved.


    FLIGHT CANCEL POST FLIGHT DEPARTURE (NO SHOW) - 100% PENALTY.
    ** REFUNDABLE AMOUNT IS IN FORM OF A VOUCHER VALID FOR 1 YEAR UNDER THE PAX NAME **
    ** PARTIAL CANCELLATION IS NOT ALLOWED WHEN THE JOURNEY HAS NOT COMMENCED. IF YOU STILL WANT TO CANCEL, WE WILL NEED TO CANCEL
    THE FULL BOOKING **
    ** OUT OF SEQUENCE TICKETS - ANYTIME TICKETS IS UTILIZED OUT OF SEQUENCE NO REFUND WILL BE GIVEN **
    ** CANCELLATION FEE DOES NOT APPLY TO INFANT NOT OCCUPYING A SEAT **

    © flydubai 2023. All rights reserved.

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