Republic of the Philippines

CAPIZ STATE UNIVERSITY

SIGMA SATELLITE COLLEGE
Sigma, Capiz
website: www.capsu.edu.ph email address: sigma@capsu.edu.ph

Detailed Lesson Plan in TVL

Food and Beverage Services NC II

I. Objectives:
At the end of 60-minute period with 70% proficiency level the students will be able to:
a. Explain the procedures in taking out the tray and trolley after the guest have finished
their meal.
b. Demonstrate the manner of clearing out room service equipment.
c. Share the importance of cleaning dirty trays.
II. Subject Matter
a. Topic: Clear Out Room Service Equipment
b. Reference: K to 12 Basic Education Curriculum Technical Vocational Livelihood
Education Learning Module
c. Materials: Cartolina, chalk, manila paper and pentel pen, projector, laptop.
d. Method: Discussion and Demonstration
e. Values Integration: Share the importance of cleaning dirty trays.

III. Learning Process

Teacher’s Activity Student’s Activity

A. PRELIMINARY ACTIVITIES

a. Prayer.
__________ please lead our prayer. Let us pray…. Amen!

b. Classroom management
Kindly pick up the pieces of paper under your Yes/No Ma’am
chair.

c. Greetings
Good afternoon Class!
Good afternoon Ma’am

d. Checking the attendance

Are all present today?
Yes/No Ma’am
Why do you think is it’s important to attend our
It is important so that we will not miss any topic
class every day?
 Republic of the Philippines
CAPIZ STATE UNIVERSITY
SIGMA SATELLITE COLLEGE
Sigma, Capiz
website: www.capsu.edu.ph email address: sigma@capsu.edu.ph
and discussions.
e. Setting Classroom Standards
What are we going to do if someone is talking
here in front?
Keep quiet and listen
How about when you want to speak?
We should raise our hand and wait to be called.
And when you want to go out?
We should raise our hands and wait to be
Can I expect that all from you? excused.
f. Passing and checking assignment Yes/No Ma’am
Pass your assignments to then center isle at the (Students will pass their paper in front)
count of 3 and pass it forward at the count of 5.

g. Review
Let us review our previous discussion. Now let us
see who can still remember? Again, class what is
Room Service?
What is the standard greeting?
What is the napkin folds for breakfast? How about (students answer all the questions)
lunch and dinner?
Lastly, give four examples of silverware?

Very good!

Any question?

Class, are you familiar with Good job clap?

(teacher will demonstrate)

(students will perform)

B. LESSON PROPER
a. Motivation.
Class would you like to play a game? I have
here four pictures in 1 word.
May I request everybody to please read the INSTRUCTIONS:
instructions? 1. The first who will raise his/her hand will be the
one to answer.
2. Observe the pictures attentively.
3. Avoid making unnecessary noise while doing
 Republic of the Philippines
CAPIZ STATE UNIVERSITY
SIGMA SATELLITE COLLEGE
Sigma, Capiz
website: www.capsu.edu.ph email address: sigma@capsu.edu.ph
Who can guess the illustration number one? the activity.

C L E A R

Ma’am CLEAR
Very good!
How about this
one?

O U T

Ma’am OUT

And this one?

 Republic of the Philippines
CAPIZ STATE UNIVERSITY
SIGMA SATELLITE COLLEGE
Sigma, Capiz
website: www.capsu.edu.ph email address: sigma@capsu.edu.ph

R O O M
Ma’am ROOM
Also this one?

S E R V I C E
Ma’am SERVICE

Very good!
And the last one?

E Q U I P M E N T
Ma’am EQUIPMENT.
 Republic of the Philippines
CAPIZ STATE UNIVERSITY
SIGMA SATELLITE COLLEGE
Sigma, Capiz
website: www.capsu.edu.ph email address: sigma@capsu.edu.ph

What do you think is our lesson for today?

(Give the possible answer) Ma’am our lesson for today is about Clear Out
Room Service Equipment

B. LESSON PROPER

It is the room service’s responsibility to clear away

the tray when the guests have finished, either by
asking them to place their tray outside of their room
when they have finished, and to clear it 20minutes
after the service or by asking the guest to call them
to come clear away the tray.

Again, what are the two responsibilities of a room

service’s when clearing out tray and trolley?
Who can give me the first one?

How about the second one? Ma’am by asking them to place their tray outside
of their room

And to clear it 20 minutes after the service or by

Very good! asking the guest to call them to come clear away
the tray.
Let us give them a WOW clap.

Do you have any questions before we move on?

Now let’s proceed to Clearing Room Service

Areas. None ma’am
It is important that trays and trolleys placed outside
the rooms are cleaned promptly, as messy and
untidy floors or passages reflect very badly on
establishment.
There should be good working relations and good
communication channels between the housekeeping
and room service department must be maintained to
ensure that floors are cleared quickly.

Typically, a room service order is required to get

 Republic of the Philippines
CAPIZ STATE UNIVERSITY
SIGMA SATELLITE COLLEGE
Sigma, Capiz
website: www.capsu.edu.ph email address: sigma@capsu.edu.ph
the following information on a dispatch sheet or
checklist:

 Date
 Room Number
 Whether tray or trolley has been taken (an
agreed code may be used, such as ‘T’ for
‘trolley’ and ‘O’ for ‘tray’)
 Time the order was taken
 Person delivering the order
 Time the order was cleared

What are the checklists required for clearing room

service areas?

Very good!
Let us have the YES clap.

Room boy – is the responsible for controlling floor

service procedures and for directing staff to clear
rooms and floors. In addition, there should be
regular floor checks, at least hourly, to ensure that
used trays and trolleys and miscellaneous items are
quickly removed.

Room Service taker must be informed when a

room or floor has been cleared after room service.

Who are the two (2) persons responsible in clearing

room service areas?

Excellent!

Remember that floors must be cleared quickly and

take care the equipment and placed it securely.

Class, will you do to unconsumed food and

beverages, food service equipment, trays and
trolley?
 Republic of the Philippines
CAPIZ STATE UNIVERSITY
SIGMA SATELLITE COLLEGE
Sigma, Capiz
website: www.capsu.edu.ph email address: sigma@capsu.edu.ph

I would like you to find a pair. Ma’am room boy and room service taker.
Share to your partner the importance of cleaning
dirty trays? I will give you 5 minutes to do this.

Very good!

Take note, not all room service orders are taken

over the phone. Breakfast orders for example, are
frequently in the form of a doorknob docket.

Ma’am it must be returned to food service area or

to the kitchen via service lift.
These orders must be checked, clarified if
necessary and correctly distributed.

Any questions?
(after 5 minutes)

C. GENERALIZATION
Did you understand the lesson?

Okay, let me ask you what are the procedures in

taking out tray and trolley after the guest have
finished their meal?

Good. Thank you for answering.

D. APPLICATION

Find a pair and demonstrate the manner of clearing

out room service equipment. None ma’am

Performance of the learners will be rated using the

rubric:

Yes!
Description Score
 Republic of the Philippines
CAPIZ STATE UNIVERSITY
SIGMA SATELLITE COLLEGE
Sigma, Capiz
website: www.capsu.edu.ph email address: sigma@capsu.edu.ph
(students will share their ideas about what they
Demonstrated 100% 5 learned in the lesson)
of the given tasks.
Demonstrated 75% 4
of the given tasks.
Demonstrated 50% 3
of the given tasks. (students will perform the said activity)

Demonstrated 25% 2
of the given tasks.
Did not perform the 1
given tasks.

E. EVALUATION
Direction:True or False: Write T if the statement
is correct and F if it is incorrect.

______1. Store all items in a safe, hygienic, orderly

and accessible manner.
______2. Beverage items should be stored safely to
reduce the risk of accidents and breakage.
______3. Answer the telephone when it rings more
than two times before it is answered.
______4. The pantry should be fully equipped for
quick and efficient service to the rooms.
______5. Dirty trays are cleared in accordance with
the establishment’s procedure.

Key to Correction:
1. T 4. T
2. T 5. T
3. F
 Republic of the Philippines
CAPIZ STATE UNIVERSITY
SIGMA SATELLITE COLLEGE
Sigma, Capiz
website: www.capsu.edu.ph email address: sigma@capsu.edu.ph

F. ASSIGNMENT
Go to an establishment (hotel/resort). Interview a
room service attendant on how to handle guest
(Learners will answer in their ¼ sheet paper
concerns. Write your answers in a ½ sheet
individually)
crosswise.

(Students will exchange and check their papers)

(students will write their answer in their

notebooks)

Prepared by:
 Republic of the Philippines
CAPIZ STATE UNIVERSITY
SIGMA SATELLITE COLLEGE
Sigma, Capiz
website: www.capsu.edu.ph email address: sigma@capsu.edu.ph
FREDILYN F.FOCBIT
STUDENT

Checked by:

MARIA ELENA CALVEZ OCADO

Teacher