XII OCM July 24 Papper

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SEATNUMBER

(2024 |NM|20] u00


J-186 (E)

ORGANISATION OFCOMMERCE
AND MANAGEMENT (51)

(7 Pages) Max. Marks : 8O

Note : (ù AlquEstiOAS Qre compulsor


( Figwres to the right indicate full marks for the questions.
(i) Figwes ko the left indicate question numbers.
(v) Anwer (o every question must be started on a new page.

Q. 1. (A) Select the correct options and rewrite the sentences : (5) (20|

(1) FW.Taylor recommended total foremen to

control the various aspects of production.


(a) eight
C1
(b) three
(c) two
(2) Banks provide overdraft facility to account

holders.

(a) saving

CA (b) current
(c) fixed deposit
PT.O.
Puge l
(3) For online transactions is required.
(6) To serve society
(a) business
(7) Multiple sellers
(b) trading
(8) Place utility
(c) registration
(9) It is the process of
(4) Business organisations should protect health and
provide safety measures to instructing, guiding.
(a) OWners communicating and
(b) employees motívating
(c) inyestors (10) Business Process
P
(5) The president of District Consumer Commission is Outsourcing (BPO)
(C) Find the odd one :
(5)
(a) Disturict Judge (1) Selecting, Training,
C7 Co-ordinating, Placing
(b) High Court Judge (2) B2B, B2C, A2Z, C2C
(c) Supreme Court Judge
(5) (3) Endowment policy, Whole life policy, Money back
(B) Match the correct pairs:
Group 'B policy, Blanket policy.
Group A'
(a) Directing (1) Single seller (4) Districtommission, Statefommission, NGO, National
Commission. c7
(b) Warehousing C4 (2) It is the process of
recruiting, selecting. (5) Primary market, Secondary market, Retail market
placing and remunerating Terminal market.
(c) Outsourcing Cs (3) To maintain solvency
(D) State whether the following statements are true or faise :
and prestige (5)
(4) Road transport (1) Co-operation is not necessary for smooth low ofc 2
(d) Responsibility
towards investors Office (RTO) organizational activiues.
(e) Monopoly (5) Time utility (2) Businessmen are trustees of the society.

Page 2 Page 3 P.LO.


the growth of
(3) Business services are important for (ü) Can Mr. Sanjay take a marine insurance policy for his
CA business. factories?
(4) Consumer Protection Act provides protection fo the (üi) Which type of insurance should Mr. Sanjay
take for
C7 producer. protecting his factories from loss due to fire?
(5) The term market is derived from Greek word (2) Mr. Jay purchases some gift artícles online from
'Mercatus.'
www.flipkart.com. At the same time Sheetal purchased gifts
(8] from e-bay.com.
Q. 2. Explain the following terms /concepts (Any FOUR) :
() Which website is related to C2C?
(1) Wholesale market
Priocpleof
(2) Utmost good faith
Cs (ü) Which website is related to B2C?
C4
(iüi) Which first step Mr. Jay should follow while doing
(3) Packaging and Labelling
online transaction?
(4) Janahit Yachika c7
(3) Yashwant Co. Ltd. is providing facilities for their female
(5) Principle of Scalar Chain
staff like day care centre for kids and work from home
(6) Services C4 facility. Even management takes their suggestions while
opinion taking the decisions though they are members oftrade union.
Q.3. Study the following case / situation and express your
(Any TWO): ) By doing this they are following social responsibilities
CG towards which interest groups?
own factories in
(1) Mr. Sanjay is a businessman. He has his
his wife and 2 (i) What values are they presenting?
Pune and Nashik. He lives in Pune with

daughters aged 5 and 8 years. (üi) What kind of responsibilities employer follows in above
c4 wife case?
) Can Mr. Sanjay take a life insurance policy for his
and children?
Q. 4. Distinguish between the following (Any THREE) : ||2]
() State Commission andNational CommissionCE7
(2) Central Bank and Commercial Bank
CA
(3) Organising and Staffing
C
(4) BPO and KPO CS

Q. 5. Answer in brief (Any TWO): (8]


() Explain any four significance of marketing to the society.
(2) Explain any for rights of consumers.
(3) Explain any four responsibilities of business towards
government.

Q. 6. Justify the following statements (Any TWO) : 8]

(1) Principle of equity is important. C


(2) The Consumer Protection Act was passed in the interest of
Consumers. cO7
3) Market is 'a place where businessmen transact.'

(4) Air transport is the fastest mode of transport. c4


Q. 7. Answer the following (Any TW0) : |10]
(1) Explain importance of marketing to the consumers. C8

(2) Explain any five functions of entrepreneur.


(3) Explain principles of scientific management. C1

Page 6
Q. 8. What is Warehousing? Explain its types. c4 8]
OR

Define planning and exxplain the importance ofplanning. C

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