CAREER

ACCELERATOR
MASTERING SOFT SKILLS
Soft Skills-
The Future of Work
As more and more job activities become automated,
soft skills, which cannot yet be replicated by machines,
have become more important. In 2017, Deloitte also
reported that "soft skill-intensive occupations will
account for two-thirds of all jobs by 2030" and that
hiring employees with more soft skills could increase
revenue by more than $73,44,000.

There’s no doubt that the Fourth Industrial Revolution

(4IR) is central to this major shift in sought-after skills.
Alongside several other key megatrends, the rapid rise
of innovations like artificial intelligence (AI), robotics,
3D printing, the Internet of Things (IoT), and cloud
computing is driving widespread change in the
workplace. And in many ways, the COVID-19 pandemic
has only accelerated this transformation. In a matter of
years, certain jobs may cease to exist, many roles will
be redefined, and several new occupations will surface
and become the norm.

‘ The Future of Work Is Here’ report shows that while

technological advancements are powering much of the
revolution, the skills that are rising most in prominence
are of the softer variety – cognitive and interpersonal
skills that are easily transferable from one role to
another. As machines do what they’re best suited to –
optimize, automate, calculate, replicate – professionals
are required to play more into their uniquely human
proficiencies.

As ServiceNow CEO Bill McDermott is quoted as saying

in the 2021 Deloitte Global Human Capital Trends
report:

“We’re in a world now that’s all about people. We’re in a

truly human moment where any connection that doesn’t
absolutely lean into people will go nowhere.”

02
PEDAGOGY
Empathy and Integrity and Ethical
Emotional Responsibility
Intelligence Billionaire Warren Buffett is
famously credited with calling
Teams that are emotionally intelligent
integrity the most important trait to
have a competitive advantage, and
look for when hiring. Those who are
we think that one of the most crucial
honest, humble, respect other
qualities to look for in candidates, is
people's time, give credit where
empathy.
credit is due, and fully own their
work—especially in the case of
We believe that genuinely caring
failure—are the most successful
about your coworkers' feelings and
employees and contractors.
being able to read their unspoken
emotions is a true skill that boosts
At SkillArbitrage, we place as much
output and revenue.
emphasis on these qualities as on
any other hard skill. We make sure
Self-awareness is a prerequisite for
to instill the most refined soft skills
empathy and emotional intelligence,
in our students so they can succeed
which also facilitate better listening
professionally and personally.
and better communication.

03
Adaptability and Mindfulness
Resilience Mindfulness is a soft skill that builds on
We ensure our learners are never other skills. Those who are mindful
struck. We want our learners to make tend to be more emotionally
continuous progress. We have a large intelligent, adaptable, and forthright.
team of Subject Matter Experts, Mindful people stay more focused
Counsellors, Coaches and Mentors during difficult situations. Mindfulness
who are available throughout the is the amplifier of all other soft skills as
business day to ensure that all queries it cultivates the awareness and
get resolved immediately, and a discretion to know how to respond in a
learner's progress never gets slowed centered, balanced way across diverse
down. situations.

Analytical and
Self-motivation and
Critical Thinking
Self-direction
Today and in the future, critical
Self-motivation and self-direction
thinking will be crucial. Deloitte's
enable people to take initiative and
2019 Industry 4.0 readiness report
ownership of their work, set achievable
showed that the most innovative TMT
goals against a schedule and take
companies value critical thinking
steps accordingly and adapt their
over technical skills and are focusing
plans as necessary.
on developing this competency for
success in the 4IR.
We, as a team, work for the
mindfulness of our learners so that
The most effective workers in the
even after they are not in touch with
future will be able to use logic and
us, they have our values and guidance,
reasoning to analyze information,
helping them in each step of their
interpret it, evaluate alternatives,
journey.
weigh the pros and cons of different
solutions, and identify the best way
forward.

As we approach 2026, humans will be

required to think critically about the
information provided to inform
decisions, solve complex problems,
and develop new ideas.

04
What will you learn
in the course?

In today's rapidly changing and highly competitive world, possessing technical

expertise alone is no longer sufficient for personal and professional success.
Employers and organizations increasingly recognize the significance of soft
skills in shaping an individual's ability to thrive in diverse environments and
excel in their roles. Soft skills, often called "people skills" or "interpersonal
skills," are the intangible qualities that empower individuals to interact
effectively with others, communicate confidently, and navigate challenges
with finesse.

Communication
Professionalism
Skills

Networking and Language

Relationship Building Enrichment

Presentation and Profile and

Public Speaking Portfolio Building

Time
Active Listening
Management

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Soft Skills
Course Curriculum

Public Speaking
Role of Non-Verbal Communication
Etiquettes and Mannerism in Public Speaking
Building Trust and Engaging Your Audience
Grooming and body language

Communication Skills
Guidelines For Achieving Effective Communication
Professional Mailing Etiquettes
Crafting Cover Letters and Application Drafts
Leveraging ChatGpt for Impactful Communication

Profile Building
Resume Building
LinkedIn Optimization
Effective Job Search

Interview Preparation
Job Interview Readiness: Preparation Techniques
Generic Interview Questions and Answers
Professional Etiquettes For Virtual Etiquettes

06
Soft Skills
Course Curriculum

Soft Skills
Negotiation Skills
Handling Workplace Conflicts
Importance Of Assertive Behaviour
Time Management & Goal Setting
Decision Making & Confidence Boosting
Problem Solving

Language Enrichment
Important Grammatical Rules
Most Common Grammatical
Vocab Building Session

Activity Projects
Group Discussions
Self Introduction Video

07
Learning
Outcomes

The integrated course will empower participants with a wide range of valuable
learning outcomes. Throughout the course, learners will develop strong
communication skills, honing their ability to articulate ideas confidently in both
written and verbal formats.

Through public speaking training and portfolio building, they will gain newfound
self-assurance, empowering them to present themselves and their work with
poise and conviction.

Confidence in written
Inspire, motivate, and
and verbal articulation
guide teams effectively.
skills

Poise and conviction Showcase growth for

through public speaking enhanced employability
and portfolios and professionalism.

Soft skills for better Master networking

relationships: listening, and effective
empathy, teamwork. communication.

Cultivate analytical skills Establish a unique

for informed decision- identity, thrive, and
making. adapt in diverse settings.

09
Thank
You!
For more queries and information
please reach out to us at:

support@skillarbitra.ge