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    You are on page 1of 8

    77

    Stop Apologizing!

    BETTER
    THINGS TO SAY
    11 When You Don't
    Understand

    Instead of:
    Sorry, I don't get it.

    Say:
    Can I double-check this with you?
    22 When You Make A
    Small Mistake.

    Instead of:
    Sorry, I missed that

    Say:
    Good catch, thanks for that
    33 When You're Running
    (A Little) Late.

    Instead of:
    Sorry for being late.

    Say:
    Thanks for waiting, I appreciate it.
    44 When Requesting
    Time Off

    Instead of:
    Sorry, I need to take a day off.

    Say:
    I'd appreciate a day off for [reason]
    55 When You Have A
    Question

    Instead of:
    Sorry to bother you.

    Say:
    Is now a good time to chat?
    66 When You're Busy

    Instead of:
    I can't help with that.

    Say:
    I can't, but let me connect you to
    someone who can.
    77 When Sharing An
    Idea

    Instead of:
    Sorry, this may sound silly...

    Say:
    Here's an idea to consider.

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