EVERGREEN SHIPPING AGENCY (INDIA) PRIVATE LIMITED

Dear Esteemed Customer,

In order to provide you a quick and better service from Export Booking team we would like to have your
support for the following points.

Our website: https://www.shipmentlink.com/in/

1. Registering on web
For using our ecommerce service you need to register with us. This is one time process wherein login will
be issued for each registration. Just click on Register and submit basic Company details for registration.
To create new Company account in our books kindly provide KYC details like PAN copy, GST copy and
Company address proof on our email csdtfc@evergreen-shipping.co.in.

2. Sailing Schedule
You can subscribe to get Schedules in every week through email. (To subscribe login in our web
https://www.shipmentlink.com/in/ and click Schedules Email. Carrier does not make any guarantee
as to the accuracy or correctness of any information contained in the tentative schedule set forth in this
notice, and the Carrier may amend, revise this schedule from time to time without any prior notice subject
to equipment availability.

3. Submitting e-booking request.

1. Login can be used for submitting e-booking request, e-bl format, querying our Tariff/charges and much
more.
2. Kindly click on e-booking under All-in-one-Service of BL Process. After Login click ‘Create new
booking’.
3. Input the most accurate data in your booking request for our follow up. Fields marked in Red * are
mandatory.
4. Each and every booking is subject to rate, space, inventory and counterpart approval hence request to
place bookings in morning hrs. enable us process and release on same day.
5. Consignee details is mandatory with booking request for US / Canada bookings.

“ Evergreen reserves its right to cancel booking at their own discretion without prior notice to
Booking party.”

4. Special Cargo booking

a. Dangerous goods (DG) or hazardous (haz) cargo booking

i. DG/HAZ commodity bookings are subject to approval of concerns and require supporting commodity and
packing photos, valid MSDS (within 3 years).
ii. Queries raised by DG desk need to be replied swiftly and correctly for smooth approval and booking copy
release. Approval process might take more than 2 working days (exceptional cases).
iii. Shipper/Transporter must collect 4 haz stickers each of UN no., Class, Marine Pollutant (Y/N) and Sub
risk along with containers for haz booking and stick on all 4 sides of container.
iv. After affix stickers Customer should have take photographs of all 4 sides of container. In case if there is
dispute for DG sticker removal & any penalty arises at transshipment and place of delivery place . Penalty
with regard to missing D.G. stickers to be borne by Shipper.

b. Reefer commodity booking

Correct temperature, vent, commodity information is required in e-booking request enable us check and
confirm your booking. If Reefer container is gate in with temperature variance of more/less than 5 deg.
Celcius then port will Debit Liable party. Customer also need to submit LOI (Letter of Indemnity)

c. Out Of Gauge (OOG) and Shipper Own Container (SOC)

Cargo dimension information is mandatory for OOG shipment. Acceptance of such cargo is subject to
approval of concerns. Container information and LOI is mandatory for SOC booking request.

d. Raw cotton commodity

For commodity raw cotton density should be less than 360 and should be mentioned in booking request. We
do not accept bookings with density more than 360. Indemnity Format is available under Forms download.

e. Steel coil shipment

For steel coil shipment customers need to submit “Packing declaration” along with Indemnity format.

f. Flexi bag or tank shipment

Flexi bag or tank requirement should be mentioned in booking request for our follow up. Such bookings are
subject to approval of all concerns.

g. One Door Open Request

Please note for perishable commodities like Onion, Potatoes,etc… if to be shipped in One door open
containers need to be mentioned in “Remarks” whilst submitting booking request.

5. Booking Confirmation copy.

Booking confirmation copy is available on website for easy reference and also sent through email.

6. Empty unit pick from Depot

1. Booking confirmation copy is valid for 5 days including day of issuance or port cut off whichever is
earlier.
2. Empty unit to be picked up from Depot mentioned on Booking Confirmation copy.
3. Kindly verify/examine/survey the Container size and condition before pick up from Depot. In case of
rejection Line will not be responsible for charges incurred.

7. Container sealing procedure

1. You are requested to use same seal which is allotted against empty container to avoid seal discrepancy.
2. All unused seals to be returned to us.
3. If Seal lost/misused/damaged extra charges will be debited to respective booking party. Please refer our
tariff under Local Charges.
4. Kindly click on below link to know our container sealing procedure
https://www.shipmentlink.com/nl/texp/html/2013_Container_Sealing_Procedure.pdf

8. Evergreen Line VGM Guidelines

1. As per SOLAS regulation effective 1st July 2016, VGM (Verified Gross Mass) is mandatory for each
container. 1. Our below link will guide Customers for on-line VGM submission to Evergreen Line through
Shipmentlink.com. In case of failure in submitting VGM shipper will be held responsible.
https://www.shipmentlink.com/evg1/html/vgm_guide_book.pdf
2. Customers can also provide LOA (Letter of Authority) for linking VGM through 3rd Party i.e. ODEX or
DGnote. For LOA format kindly send your request on email csdtfc@evergreen-shipping.co.in

9. Load List
In absence of VGM (till port cut off) in order to plan your shipment on particular vessel we will require load
list from Customers mentioning details, booking no, commodity, Vessel/Voyage, POD, FPOD, VGM,
Gross wt., commodity and additional reefer temperature and ventilation for reefer commodities.

10. Weight Limitation

1. Container payload: Cargo gross weight should not exceed the maximum payload as mentioned on the
Container, Shipping Line will not be responsible in case if the cargo gross weight exceeds the maximum
payload capacity.
2. Inland Weight Limitation: Is available on our booking confirmation copy.
Please make sure to stuff the cargo in the container within weight limitation only. If found Overweight
before onboard, container will be de-manifested with applicable charges on Shipper’s account and if
detected overweight upon onboard at POL then cargo will be trans-loaded at transshipment port with
applicable charges on Shipper’s account.
3. Pls note specific port like Chattogram/ Shuwaikh has weight limitations as per Port of Discharge Rules.
4. If any discrepancy is found between actual weight and weight mentioned on Form 13 & Form 11 then
port will Debit liable party.

11. Containers arriving by rail to gate way ports :

a. Containers picked up from Evergreen approved ICD locations, Customers need to submit pre-advice to
 respective surveyor at ICD offices with copy to Evergreen Line along with following documents enable
them submit Form 11 for POL Nhavasheva and Form 8 for POL Mundra for containers arriving by rail to
gate way ports in-order to avoid “Container arrived without details charges” of terminal.
1. Booking Hard copy
2. VGM copy along with weighment slip,
3. Copy of shipping bill.

b. Containers picked up from Nhavasheva and arriving by rail are subject to CRO (Common Rail Operator)
charges. Customers are fully responsible to submit Form 11 prior arrival of containers by rail to
respective terminal to avoid “Container arrived without details” charges.

12. Containers arriving by road :

Form 6 (Mundra) and 13 (Nhavasheva) will be supplied and should be obtained only from our Surveyors,
M/s. Master Marine Services PL at terminal gates for CY containers. However for CFS stuffing should be
obtained from respective CFS location. Any Shipper not adhering to requirement will be solely
responsible for any consequences i.e. Shutout/Shifting/Ground rental charges etc.

13. Forwader Freight Payment Guarantee Letter (FFPGL) :

For prepaid shipments if booking party and Shipper is not same then Forwarders need to submit FFPGL
to us which is an blanket approval on behalf of all shippers with validity of one year (Jan to Dec). FFPGL
format is available under Forms download.

14. Container offload without using :

Charge are applicable if empty unit is returned without using or full container gate-in container is
requested for offloading. Kindly refer our tariff under Charges.

15. Reefer temperature variance :

Reefer container gated in at GTI terminal with more than 5 degree temperature variance will be charged
for temperature variance charge. Letter of Indemnity is required from Customer to load this container
onboard.

16. USA/CANADA shipments :

1. NVOCC is fully responsible to get Green light Customs response from “Remain On Board” and “Port of
Discharge” Customs before filing cut off for shipments that require Advance Customs Filing. All Charges
incurred at t/s port due to NVOCC Filing Error to be borne by Booking party/Shipper. You can check
vessel schedule to know the ports of call and submit customs filing accordingly.
2. Customers are requested to follow the Highway Weight Limitations mentioned in our local website.
3. To comply with US CBP 10+2 rule and Canadian National railway (CN) requirement, Evergreen requests
for your cooperation by providing of 6 digit commodity HTSUS (Harmonized Tariff Schedule of US) on B/L
instructions.
4. In order to comply with U.S. Customs and Border Protection “ISF10+2 Importer Security Filing and
Additional Carrier requirements Information” (Hereinafter ISF 10+2 Filing rule). Please inform Importer
for the same. For ISF10+2 Filing by Carrier on behalf of Consignee additional charge will be applicable
and Importer needs to submit Power Of Attorney (POA) to Carrier. (Format available on
www.shipmentlink.com)

17. Commodity declaration :

1. Customer should be fully aware of import customs regulations of each country and declare actual
commodity in booking request. General wordings such as Console, non-haz commodity, chemicals,
fertilizers, agricultural products,etc…. are not acceptable and actual commodity details required.
2. Any commodity appearing in our suspicious list on receipt of your BL is subject to verification hence
require complete commodity information, commodity photo, packing photo, valid MSDS(within 3 years)
for checking with our DG desk. Customers are requested to not gate in such containers until verification
process completed. If container is already gated-in we will require your confirmation to either hold this
container at POL or load with all charges on booking party a/c.
3. The Merchant undertakes not to tender for transportation any cargo which is of a dangerous, explosive,
corrosive, noxious, inflammable, radioactive, or damaging nature whatsoever without issuance of a
“Dangerous Goods Note” giving full, complete and accurate details of the cargo (with DG and IMO
number), with special precautions to be taken and method of rendering cargo innocuous. The Carrier
reserves the full right, at its sole discretion, to refuse to carry dangerous cargo tendered for shipment at
any time.
4. The Merchant warrants to the Carrier that the particulars and description of cargo furnished by or on
behalf of Merchant are adequate and correct, especially the cargoes named (Lithium Battery / Power
Bank / Power Pack and /or similar description of Goods) which might jeopardize common safety of
navigation and stowage. The Merchant shall indemnify the Carrier against any and all loss, damage,
expenses, fees and penalties arising or resulting from inaccuracies or inadequacy of such particulars
provided by the Merchant.

Any incorrect declaration by the Merchant will be subject to levy of an amendment fee (Cargo
Misdescription Fee), together with all costs, expenses, and fines whatsoever the Carrier may have
sustained.

1.Voluntary request to amend description of goods made before the arrival of the destination by the
Merchant because of concealing, omitting or misstating any particulars in description of goods. USD
17,500/Unit

2.Any concealment, omission or misdeclaration of any particulars in description of goods found other
thanthe conditions mentioned in nature 1 above. USD 35,000/Unit than the conditions mentioned in
nature 1above

18. COD (Change of Destination)

If Country of Destination changes in COD, then Customer need to co-ordinate with concerns for
Shipping bill and SDM amendment. Unless Customer confirms Carrier regarding Shipping bill and SDM
amendment Carrier can’t process COD request.

19. Export Tariff under Export Information “Charges”

Our Export tariff/Charges are published on www.shipmentlink.com , under Regional Information > India
Bharat > Export Information > Charges

20. Please note the Booking no. is the BL no. in General.

21. Form 13 for Nhavasheva shipments

Form 13 will be supplied and should be obtained only from Surveyors, M/s. Master Marine Services PL
at JNPT/NSICT/GTI gate for CY containers however for CFS stuffing should be obtained from respective
CFS location. Any Shipper not adhering to requirement will be solely responsible for any consequences
i.e. Shutout/Shifting/Ground rental Charges etc.

22. POD Customs Green Light Response

NVOCC is fully responsible to get Green Light response from Remain On Board and Port of Discharge
Customs before filing cut off for shipments that require advance Customs Filing. All charges incurred at
transshipment port due to NVOCC filing error to borne by Booking Party/Shipper.

23. Bank account details for NEFT payments are mentioned on our Invoices. Cheques /Demand drafts
should be in favor of Evergreen Shipping Agency (India) Pvt. Ltd. or Boxco Shipping Services as
mentioned on Invoice.

24. Registration No. for ICD Sabarmati : ICD/SBI/TSC/121

25. Customs processed Shipping Bill to be handed over immediately and should match with Booking
Information. Consequent-Shut Out/Shifting/Port Storage/Customs Penalty charges shall be on Shipper.

26. Original TR 1 & 2 should be handed over to Evergreen Delhi office only.

27. Kolkata shipments:

a. Before taking Carting Order Shipping Instructions for B/L has to be submitted otherwise Carting will
not be issued.
b. All Carting Orders should be sent through email on ccucsdtfc@evergreen-shipping.co.in
c. Container/s Gate-in is subject to export opening date maintain by Feeder Operators. Line is not
responsible for any cost/consequence if any due to delay in export opening of Feeder/s.
 d. Booking on Feeder/s are subject to change due to space availability or any other operational problems
that are beyond lines control. Line is not responsible for any cost/consequence in such situation, if
any.

28. Chennai shipments :

a. Form 13 for Chennai/Kattupalli export laden to be obtained from Surveyor, M/S. Maestro Shipping
Services. If any Shipper not adhering to same will be solely responsible for consequences of Shut
Out / Shifting.
b. Form 6E for Krishnapatnam export laden to be obtained from Surveyor, M/S. MVR Shipping Services
Pvt. Ltd. If any Shipper not adhering to same will be solely responsible for consequences of Shut
Out / Shifting.
c. Original Shipping Bills to be submitted to our back office within 2 hrs. after vessels cut off.
d. In order to address the congestion on the roads leading to Chennai port caused by Export container
trailers based on the Directives given by Honorable High Court of Madras and Chief Secretary,
Government of Tamil Nadu, Chennai Customs have issued a Public Notice no. 97/2014 dt. 17.06.2014
For storage of all export goods laden excise self seal containers in any of the CFS approved by
Customs such containers shall complete all Customs/port/Terminal documents inside the CFS and
should move towards port only after ensuring availability of all mandatory documents such as
i. Shipping Bill with LEO endorsement of Customs.
ii. Form-13 originated from CCTL/CITPL
iii. Port entry pass
iv. Out pass issued by the CFS with endorsement of PO (CFS)
v. Weightment slip-for CCTL/CITPL to verify the correctness of weight as declared in Form 13

e. As per directives of the above mentioned Public Notice, Chennai Port Trust shall not permit strictly
any export goods laden containers into the port premises without the above mentioned documents
from 1st July 2014.

29. Hyderabad shipments :

a. Containers allotted for ICD/CFS Stuffing are valid upto 3 days.
b. Containers allotted for Factory Stuffing should be returned within 5 days from date of pick up.
c. Any rejection after placement / going to Factory, Liner is not responsible nor will bear the cost of
handling or transportation.
d. Shipping Instructions (SI) and Customs sealed cover/Original IWB should be handed to Hyderabad
office before the containers rails out from ICD Hyderabad.
e. IWB (RR) should be in favor of Evergreen Shipping Agency (India) Pvt. Ltd. NSICT/JNPT/HOM/GTIL

30. Cochin shipments :

a. Please contact our Surveyor “ Master Marine Service PL” Terminal Square Office Complex, Room no.
301B, Ward no. VII, Mulavukad Grama Panchayat, Vallarpadam Kochi 682504,
Mobile no. 09349203066 to obtain SEZ (Form #13)
b. If Reefer container temperature vary more than 3 Degree Celsius at the time of Gate in Exporter need
to execute Indemnity Letter to indemnify Carrier from all risk as the result of accepting said container
for shipment. If any difference in reefer temperature mentioned in SEZ-04 with set temperature,
additional service charges will be levied from Merchant.
c. If reefer container temperature not attained set temperature at the time gate in INR 800 to be levied
from Merchant.
d. Carrier will not be responsible for all unforeseen charges such as stack amendment/additional ground
rent/Shifting/Change of feeder vessel etc in the unfortunate event of vessel delay or cancellation such
charges should be borne by the exporter without dispute.

31. Tuticorin Shipments:

a. If Reefer container is gate in with temperature variance of more/less than 3 degree Celsius then port
will debit liable party.

32. In order to comply with U.S. Customs and Border protection ISF10+2 importer security filing and
additional carrier requirements information” (hereinafter “ISF 10+2 filing rule). Please inform importer for
the same. For ISF10+2 filing by Carrier on behalf of Consignee USD 25 per B/L will be applicable and
importer needs to submit power of Attorney to Carrier. (Format available on www.Shipmentlink.com)

33. Booking on Feeder/s are subject to change due to space availability or any other operational problems
 that are beyond lines control. Line is not responsible for any cost/consequence in such situation, if any.

34. ICD Shipments & Ports (Jodhpur, Nagpur, Kanpur, Jaipur, Indore, Ludhiana ) Rajkot and
Port Location : Hazira, Marmagao, Mangaluru and Vishakapatnam) :
a. For containers arriving by road Form 13 will be issued by our Surveyor M/S. Master Marine Services
PL at Pipavav, JNPT,NSICT,GTI & Form 6 for Mundra bound containers coming by road for CY
containers. For containers arriving by road at Hazira Port Pre-advice will be issued by
M/S. PINNNACLE MARINE SERVICES
For CFS stuffing should be obtained from respective CFS location. Any Shipper not
adhering to requirement will be solely responsible for any consequences i.e. Shutout/Shifting/Ground
Rent charges etc.
b. Empty Container once picked up for CY stuffing/Factory Stuffing if rejected at Shipper end shall be at
cost to Shipper/Customer.
c. Containers coming by Rail to JNPT/NSICT/GTI & Pipavav the Customer should fill in Form 11 & For
Containers coming by rail to Mundra the Customer should fill Form 8 & Send it to Boxco respective
office who in turn will submit it to our Surveyors M/S. Master Marine Services Pvt Ltd.
d. Customs processed Shipping Bill to be handed over immediately and should match with Booking
Information, consequent-Shut out / Shifting / Port storage / Customs penalty shall be on
Cargo/Shipper.
e. If Shipper Container is Gate in with Temperature variance of more/less than 5 degree Celsius the port
will debit liable party and can hold shipper liable .
f. For US/CA shipments please submit ACE/ACI along with Master B/L or B/L draft minimum 72 hrs.
prior to vessel ETA, failing which if containers are shut out for ACE approval all charges shall be on
Shipper’s account.

35. Egypt, ACID Filing Effective 1st October 2021 rule.

The NEW Customs law of 38/2021 and 207/2020 Effective from Oct/01/2021. All shipments
imported to Egypt must be registered by Egyptian importer to Customs Authority via platform
(Nafeza) for the Advance Cargo Information Declaration (ACID). Any shipment that is not
registered with approved ACID No., with exporter registration number and importer TAX
number will not be accepted to be discharged and will return to POL on shipper/booking party
account. You can find the details via website https://www.nafeza.gov.eg/en, the following
listed hereunder are the ACID requirements.
A. ACID registration deadline: No later than 48 hours before
commencement of loading in each load foreign port.
B. The Egyptian importer must notify the shipper the ACID Number after
registered by Customs Authority via the platform – Nafeza
C. The ACID No. and identification number of the parties of the bill of
lading must be displayed on both Bill of Lading and Manifest.

1) ACID No.: A 19-digit ACID No. is required to be displayed between two hashtags
#1234567890123456789# within notify party column of both B/L & Manifest. Example:
#2001809082021030001#

2) Exporter Registration Number (as the same as ACID registered):

it’s required to be displayed on shipper column of both B/L & Manifest.

3) Egyptian Importer VAT Number (as the same as ACID registered):

A 9-digits of VAT No. is required to be displayed on consignee column of both B/L &
Manifest. Any Bill of Lading with ‘to order’(to the order of a person or a specific entity
abroad)(to the order of shipper) that is endorsed from abroad in the name of the importing
company or person, must be endorsed by the shipper with the actual CNEE name,
provided verification of presence of all documents related to the ownership of the cargo
from abroad in the name of the endorsed company

Note: - For shipment destined to Egypt Shipper and Consignee/Notify Party

ACID Registration should be submitted in SI, to display the same on B/L copy.