SERVICE FOR BILLING PERIOD PAGE 1 of 2

VERONICA ANDRADE
Jul 26, 2024 to Aug 26, 2024
98-112 ESSEX ST APT 406
HAVERHILL MA 01832 ACCOUNT NUMBER

92428-86012 Sep 19, 2024 $ 1,217.73

www.nationalgridus.com
ACCOUNT BALANCE
CUSTOMER SERVICE
1-800-322-3223 Previous Balance 1,084.08
CREDIT DEPARTMENT
1-888-211-1313 Payment Received No payments have been received during this billing period - 0.00
POWER OUTAGE OR DOWNED LINE
Balance Forward 1,084.08
1-800-465-1212
CORRESPONDENCE ADDRESS Current Charges + 133.65
PO Box 960 Amount Due $ 1,217.73
Northborough, MA 01532
ELECTRIC PAYMENT ADDRESS Payment concerns? We are here to help. To learn about solutions to help you
PO BOX 371396 take control of your energy use and bills, visit www.ngrid.com/billhelp.
PITTSBURGH, PA 15250-7396
DATE BILL ISSUED
Aug 26, 2024 Go paperless! Electronic billing and payments make managing your monthly bill
easier. Save time, money, and natural resources www.ngrid.com /paperless.

DETAIL OF CURRENT CHARGES

Delivery Services

Service Period No. of days Current Reading - Previous Reading = Total Usage

Jul 26 - Aug 26 31 21054 Actual 20448 Actual 606 kWh

METER NUMBER 23598903 NEXT SCHEDULED READ DATE ON OR ABOUT Sep 25
RATE Residential Low Income R-2

Customer Charge 7.00

Dist Chg 0.07633 x 606 kWh 46.25
Transition Charge -0.0005 x 606 kWh -0.30
Transmission Charge 0.041 x 606 kWh 24.85
ELECTRIC USAGE HISTORY (kWh) Energy Efficiency Chg 0.00742 x 606 kWh 4.50
700
560 Renewable Energy Chg 0.0005 x 606 kWh 0.30
420 Net Meter Recovery Chg 0.01767 x 606 kWh 10.71
280
140
Distributed Solar Charge 0.00681 x 606 kWh 4.13
0
Electric Vehicle Charge 0.00038 x 606 kWh 0.23
A SOND J FMAM J J A
23 24 Low Income Discount -32.0 % x $ 197.07 -63.06
Daily Averages Aug 23 Aug 24 Total Delivery Services $ 34.61
kWh 19.6 19.5
Cost $ 3.83 $ 4.31

Actual Estimated KEEP THIS PORTION FOR YOUR RECORDS.

RETURN THIS PORTION WITH YOUR PAYMENT.

ACCOUNT NUMBER

92428-86012 Sep 19, 2024 $ 1,217.73

PO Box 960 ENTER AMOUNT ENCLOSED

Northborough MA 01532

$
Write account number on check and make payable
to National Grid
Please pay Gas & Electric bills separately
VERONICA ANDRADE NATIONAL GRID
98-112 ESSEX ST APT 406 PO BOX 371396
HAVERHILL MA 01832 043427 PITTSBURGH PA 15250-7396
 SERVICE FOR BILLING PERIOD PAGE 2 of 2
VERONICA ANDRADE Jul 26, 2024 to Aug 26, 2024
98-112 ESSEX ST APT 406
ACCOUNT NUMBER
HAVERHILL MA 01832
92428-86012 Sep 19, 2024 $ 1,217.73

Enrollment Information
Supply Services
To enroll with a supplier or change to
another supplier, you will need the SUPPLIER National Grid
following information about your account:
Loadzone NEMA/BOST
Acct No: 92428-86012 Cycle: 19, ANDR
Basic Service Fixed 0.1640306 x 606 kWh 99.40
Total Supply Services $ 99.40
Electric Usage History
Month kWh Month kWh Other Charges/Adjustments
Aug 23 569 Mar 24 246
Sep 23 456 Apr 24 349
Oct 23 266 May 24 319 Paperless Billing Credit -0.36
Nov 23 340 Jun 24 505 Total Other Charges/Adjustments -$ 0.36
Dec 23 311 Jul 24 669
Jan 24 230 Aug 24 606
Feb 24 210

Explanation of General Billing Terms Transition Charge: Company payments to its wholesale
We offer a wide variety of payment plans supplier for terminating its wholesale arrangements.
KWH: Kilowatt-hour, a basic unit of electricity used.
for four or more months, including the Transmission Charge:The cost of delivering electricity
Off-Peak: Period of time when the need or demand for
standard plan, negotiated plans, and from the generation company to the beginning of the
electricity on the Company's system is low, such as late
Balanced Billing. Company's distribution system.
evenings, weekends and holidays.
Budget or Balanced Billing is a great plan Energy Efficiency Charge: The cost of energy efficiency
Peak: Period of time when the need or demand for electricity
for heating customers that helps balance program services offered by the Company.
on the Company's system is high, normally during the day,
your seasonal bills. Renewable Energy Charge: A charge to fund initiatives
Monday through Friday, excluding holidays
Estimated Bill: A bill calculated on your typical monthly which foster the formation, growth, expansion and
Aviso importante! Si usted no entiende
usage rather than on an actual meter reading, usually retention of renewable energy and related enterprises.
este aviso, llame a la compania al:
rendered because we are unable to read your meter. Net Metering Recovery Surcharge: A charge to recover
1-800-322-3223.
Meter Multiplier: A number by which the usage on certain the cost of bill credits provided to customers for the
meters must be multiplied by to obtain the total usage. excess electricity generated by their net metering
Right to Dispute Your Bill facilities.
Demand Charge: Cost of providing electrical distribution
equipment to accommodate your largest electrical load. Distributed Solar Charge: Recovers the cost of the
If you believe your bill is inaccurate or
Supplier Service Charges consist of: Massachusetts solar program, including payments to
you wish to dispute all or part of your bill,
including the time over which your Generation Charge: The charge(s) to provide electricity to owners of solar systems.
the customer by a supplier. Electric Vehicle Charge: Recovers the cost of the
arrearage is to be paid, please contact:
Delivery Service Charges are comprised of: Electric Vehicle Program, including rebates for installation
National Grid at 1-800-322-3223 and
of EV charging infrastructure and for off peak charging.
request an investigation by a Company Customer Charge: The cost of providing customer related
Notice About Electronic Check Conversion: By sending
Complaint Officer. If you are not satisfied services such as metering, meter reading and billing. These
your completed, signed check to us, you authorize us to
with the written decision or did not receive costs are unaffected by the actual amount of electricity you
use the account information from your check to make an
a written decision within 30 days, or if you use.
electronic fund transfer from your account for the same
continue to dispute the time over which Distribution Charge: The cost of delivering electricity from
amount as the check. If the electronic fund transfer
your arrearage is to be paid, you have a the beginning of the Company's distribution system to your
cannot be processed for technical reasons, you authorize
right to appeal to the Massachusetts home or business.
us to process the copy of your check.
Department of Public Utilities, Consumer
Division, One South Station, Boston MA Right To Electric Service
02110. Telephone 617-737-2836 or
1-877-886-5066 or TTY (for the hearing If you have a financial hardship you (or anyone presently • You have a child under twelve monthsold living in
impaired only) 1-800-439-2370. and normally living in your home) have a Right to Electric the home.
Service in the following situations: • All adults in the home are age 65 or older and a
Department of Public Utilities • During serious illness: Contact your registered minor also resides in the home.
physician, physician assistant, nurse practitioner or local • Between November 15 and March 15 if your service
DPU regulations provide that a company Board of Health official and have them telephone the is heat related.
may not terminate electric service for Company immediately at 1-888-211-1313. Within seven (7) • Elderly Household: If all residents in your household
failure to pay any portion of a bill when a days of the phone call your registered physician, are 65 years of age or older; the Company cannot
customer complaint or appeal is pending. physician assistant, nurse practitioner or local Board of terminate your service for failure to pay a past due bill
Health official must certify in writing, to the Company, that without the approval of the Massachusetts Department
Arrearage Management Program serious illness exists. The certificate protects against of Public Utilities (DPU).
(AMP) termination for 90 days (180 days if chronic illness) and • For additional information on the right to electric
may be renewed. Your failure to renew such certification service, please contact our Credit Department at
AMP provides arrears forgiveness to of serious illness as set out above may result in your 1-888-211-1313 or visit www.nationalgrid.com
income-qualified residential customers. service being terminated.
Participants must accept and stay current
Questions:
with monthly Budget Billing payments.
If you have questions or complaints regarding this bill or National Grid's service quality, please contact Customer
For complete details and an application,
Service at 1-800-322-3223. You may also contact the Massachusetts Department of Public Utilities, Consumer
visit www.nationalgridus.com or call the
Division at 617-737-2836 or toll free at 1-877-886-5066, TTY (for the hearing impaired only) 1-800-439-2370 or web
number on the front.
site www.mass.gov/dpu.