XANTÉ Customer Downloader Instructions

XANT Customer Downloader Instructions*
For the latest XANT product code PC You will need to install the XANT Downloader Utility in order to update your XANT printers firmware code. TO INSTALL XANT DOWNLOADER UTILITY:
1. 2. Go to www.xante.com/update to get the Flash Downloader Utility for your PC. Select Windows under the Utilities Downloader section to download the Flash Downloader.
*For Windows NT/2000/XP Operating Systems only.
Step 3: Click Software Utilities from the Main Screen.
Step 4: Read Setup window. Click OK.
Note: Change the location directory if needed by selecting Change Directory in this window.
Step 5: Click the Install Icon to install the XANT Downloader Utility to the specified directory.
Step 6: Click Continue in the Group Setup Window. After setup is complete, click OK.
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Congratulations! You have successfully installed the XANT Customer Downloader. Continue on to Downloading New Code to learn how to download your printers new firmware code and how to apply it.
Downloading New Code For Your XANT Printer PC

Note: Before you begin this process, print a startup page from your XANT Printer that has your printers IP Address, Product ID number, and Firmware key listed. If the startup page is disabled, you can simply press Online> Test on your printers display screen to print one.
1. 2. 3. Refer back to www.xante.com/update to download your XANT printers new code. Select your printer from the list of XANT printers with the appropriate DPI. Then, click Download. Save your XANT printers new code to your desktop.
APPLYING THE NEW CODE TO YOUR XANT PRINTER Note: This process is for Accel-a-Writer 4G, Accel-a-Writer 4N, PlateMaker 4, ScreenWriter 4, and FilmMaker 4 (USB model) printers only.
1. 2. 3. Make sure the printer is off. Depress and hold the TEST and ENTER keys on your printers keypad. Then, turn on the printer. Do not release the keys until told to do so on the printers LCD display screen. Release buttons when prompted. Confirm IP address on the printers display screen is the same as the one on the startup page.
Note: If IP addresses are different, please contact XANT Technical Support at 1-800-926-8393 (US and Canada) or www. xante.com/support.
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To Setup TCP/IP on a Cross-over Cable a. b. From your computers desktop, right-click My Network Places and select Properties. Right-click Local Area Connection and select Properties (fig. 1).
Fig. 1 Local Area Connection Window
Fig. 2 TCP/IP Window
c.
Double-click Internet Protocol (TCP/IP) (fig. 2). Then, select Use the Following IP address and enter desired IP address (fig. 3).
Fig. 3 Enter Desired IP Address
d. e. f. 4.
Enter an IP address that is compatible to your printer (for example, use 192.9.200.200 if your printer is 192.9.200.201). Enter a subnet address of 255.255.255.0 and remove any other router/DNS/ server information from the window. Save the new settings. Select OK and close all windows. Then, restart computer.
Click Start: Programs: XANT Customer Downloader. The XANT Flash Downloader screen appears.
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Flash Downloader Screen
5. 6.
Enter your printers IP address (if needed) in the top left box. Click Select File to search for your new code. Once your new code is highlighted in the box, check to make sure the Hardware ID number corresponds to the Product ID number on the startup page. If it doesnt match, verify the printer type and model with the download. You will not be able to update your printer if these numbers do not match. Click Program Flash to install the new code for your XANT printer. Confirm the new code version on the startup page once the printer reinitializes.
7. 8.
Note: If you get errors or excessive timeout messages while the new code is being installed, increase the Packet Pacing Option and try again. Note: Download is complete when the Status box in the upper right corner turns green. However, the printer must erase and reprogram its internal flash with the downloaded software. This process takes approxiamtely five minutes to complete. The printer is ready to print after it reinitializes itself and returns to Ready/ Idle status.
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Technical Support
Phone 1-800-926-8393 (US and Canada) +31-26-319-3210 (Europe) All other areas, contact your XANT Dealer Fax (251) 473-6503 Email techsupport@xante.com europesupport@xante.com Hours of Operation 7 a.m. - 6 p.m. CST MondayFriday
2003 XANT CORPORATION. XANT is a registered trademark of XANT CORPORATION. Other brands and product names are trademarks or registered trademarks of their respective holders. XANT CORPORATION: Post Office Box 16526, Mobile, AL 36616-0526, USA, Tel. 251-473-6502, Fax: 251-473-6503, www.xante.com
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XANT Customer Downloader Instructions*

*For Windows NT/2000/XP Operating Systems only.

Step 3: Click Software Utilities from the Main Screen.

Step 4: Read Setup window. Click OK.

Downloading New Code For Your XANT Printer PC

Fig. 1 Local Area Connection Window

Fig. 2 TCP/IP Window

Fig. 3 Enter Desired IP Address

Flash Downloader Screen

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