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    Problem Solving Requirements for Suppliers AS13000

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    GaurangJogi

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    Problem Solving Requirements for Suppliers AS13000

    Uploaded by

    GaurangJogi
    50 views18 pages

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    50 views18 pages

    Problem Solving Requirements for Suppliers AS13000

    Uploaded by

    GaurangJogi

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 18

    Problem Solving Requirements for

    Suppliers AS13000
    What is 8D

    8D / 8 Discipline is a problem-solving method used globally . 8D Method was introduced & used by Ford Motors Company
    Mainly in manufacturing industry by quality engineers and
    operations managers . The Purpose of 8D Problem solving
    method is to identify, Correct and prevent problems affecting
    customers, Products and operational efficiency .
    What are the 8 Disciplines

    D0 • Prepare and Plan


    D1 • Team Formation
    D2 • Define and describe the Problem
    D3 • Develop Interim Containment Actions
    D4 • Root Cause Analysis / Identify The root Cause
    D5 • Develop the Permanent Corrective Action
    D6 • Implement & Validate the Corrective Actions
    D7 • Identify & implement preventive Actions

    D8 • Closure and Review / Team Recognitions


    Define Define the problem statement .

    Identify Identify the team members and their roles

    D0-Prepare
    and Plan Determine Determine the scope and objective

    Establish Establish a timeline


    Assemble a cross functional
    Team (CFT).

    Ensure team members have


    D1-Team necessary expertise .
    Formation

    Define team roles and


    responsibilities
    D2- Define and describe the Problem

    GATHER DATA TO DEFINE THE PROBLEM IDENTIFY AFFECTED


    UNDERSTAND THE ISSUE . STATEMENT PRODUCTS/PROCESS
    D3-Develop Interim Containment Actions

    IMPLEMENT TEMPORARY CONTAIN THE PROBLEM VERIFY EFFECTIVENESS


    FIXES. TO PREVENT FURTHER
    DEFECTS.
    D4-Root Cause Analysis / Identify The root
    Cause

    IDENTIFY POTENTIAL CAUSES. ANALYZE DATA TO DETERMINE VALIDATE FINDING .


    THE ROOT CAUSE.
    D5- Develop the Permanent Corrective
    Action

    Develop Develop permanent solutions.

    Evaluate Evaluate and select best options .


    and select

    Verify Verify effectiveness.


    D6- Implement & Validate the Corrective
    Actions
    ❖ Implement chosen solutions.
    ❖ Monitor and validate effectiveness .
    ❖ Documents results.
    D7-Identify & implement preventive
    Actions

    IDENTIFY PREVENTIVE IMPLEMENT CONTROLS TO MONITOR EFFECTIVENESS.


    MEASURES. PREVENT SIMILAR ISSUES .
    D8- Closure and Review / Team
    Recognitions

    DOCUMENT EVALUATE TEAM FORMALIZE


    LESSONS LEARNED. PERFORMANCE . CLOSURE .
    How to do 8d CAPA Format is the most
    commonly used method for CAPA
    It is defined but not rigid/Fixed
    format for problem solving
    8D CAPA Implementation specially Auto
    mobile industries .
    Let's have a look at a sample 8D CAPA Sheet.
    8D Summary Report
    D0 WHO IS EFFECTED BY THE PROBLEM? Tracking Number:
    Customer: 1st Person to report problem:
    Date of Failure: Value Stream Manager:

    Time of Failure: Description of use:

    Part No.: 8D Report Number:


    Product Name:
    D1 TEAM MEMBERS D2 PROBLEM DESCRIPTION
    Champion:
    Team Leader:
    Process Owner:
    Supplier:
    Customer:
    QA:
    PICTURE OR SKETCH OF FAILURE

    D3 INTERIM CONTAINMENT ACTIONS

    D4 ROOT CAUSE
    LRC 1
    D5 CORRECTIVE ACTION
    CA 1
    D6 CORRECTIVE ACTION IMPLEMENTATION & DATE Date Verified
    1. Yes
    D7 ACTIONS TAKEN TO PREVENT RECURRENCE

    D8 TEAM RECOGNITION

    APPROVAL Name Signature Date

    8D Format
    Which Tools are used in 8D

    Fishbone RCA (Root


    Pareto Analysis
    Diagram Cause Analysis )

    FMEA ( Failure
    Why –Why
    Mode and
    Analysis
    Effects Analysis
    Benefits

    Reduce defects Enhance


    Improve Product
    and Customer
    Quality
    Nonconformities . Satisfaction.

    Increase Encourages
    efficiency and continuous
    productivity improvements
    Tools

    ❖ Common RCA Methods


    ❖ Why-Why Analysis
    ❖ Fishbone Diagram
    ❖ Pareto Analysis
    ❖ Fault Tree Analysis Focus on facts
    , Not
    ❖ Scatter Diagrams
    Assumptions
    ❖ FMEA
    ❖ Control Charts …Etc..
    Which type of industries are using the 8D

    AUTOMOTIVE AEROSPACE MEDICAL PHARMA MANUFACTURING


    INDUSTRIES INDUSTRIES INDUSTRIES .

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