8D Training

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Global 8 D

Prepared By :- Ramesh Chand


Mob. No - 8505993943
What is 8D’s Method
The 8D Problem Solving (Eight Disciplines approach can be
define identify and correct and eliminate the reoccurrence of
problems. &t is a methodology “for product and process
improvement and structured in eight disciplines emphasis team
synergy
The team whole to be believed better and smarter than the
quality sum of individual 8D is also known as Global 8D ,Ford 8D
and TOPS 8D
8D History -Invention

The executives of the Powertrain Organization (transmissions, chassis, engines)


wanted a methodology where teams (design engineering, manufacturing
engineering, and production) could work on recurring chronic problems. In 1986,
the assignment was given to develop a manual and a subsequent course that
would achieve a new approach to solving identified engineering design and
manufacturing problems. The manual for this methodology was documented and
defined in Team Oriented Problem Solving (TOPS), first published in 1987. The
manual and subsequent course material were piloted at
Ford World Headquarters in Dearborn, Michigan. Ford refers to their current
variant as G8D (Global 8D). The Ford 8Ds manual is extensive and covers chapter
by chapter how to go about addressing, quantifying, and resolving engineering
issues. It begins with a cross-functional team and concludes with a successful
demonstrated resolution of the problem. Containment actions may or may not be
needed based on where the problem occurred in the life cycle of the product.
SEVERITY OF CUSTOMER COMPLANITS
Origins of the Tool
The Ford Motor Company® developed the 8D (8
Disciplines) Problem Solving Process, and published it in
their 1987 manual, "Team Oriented Problem Solving
(TOPS)." In the mid-90s, Ford added an additional
discipline, D0: Plan. The process is now Ford's global
standard, and is called Global 8D.
D0
Discipline 0: Plan
Before you begin to assemble a team to address the problem,
you need to plan your approach. This means thinking about who
will be on the team, what your time frame is, and what
resources you'll need to address the problem at hand.

D0: Preparation and Emergency Response Actions: Plan for


solving the problem and determine the prerequisites. Provide
emergency response actions.
D1- TEAM FORMATION
D1- TEAM FORMATION
D2- PROBLEM DESCRIPTION

Imperial
D2- PROBLEM DESCRIPTION
D3- INTRIM CONTAINMENT ACTION
D3- INTRIM CONTAINMENT ACTION
D3- REWORK & REPAIR

Rework – The act of reprocessing non-


complying product, through the use of
original or alternate equivalent processing,
in a manner that assures compliance of the
product with applicable drawings or
specifications.

Repair – Action on a nonconforming


product to make it conform to
requirements.
D4-ROOT CAUSE ANALYSIS
D4-ROOT CAUSE ANALYSIS
D5 – PERMNENT CORRECTIVE ACTION
D5 – PERMNENT CORRECTIVE ACTION
D5 – PERMNENT CORRECTIVE ACTION
D6- IMPLEMENT & VALIDATE PCA
D6- IMPLEMENT & VALIDATE PCA
D6- IMPLEMENT & VALIDATE PCA
D7-PREVENTIVE ACTION
D7-PREVENTIVE ACTION
D8- CONGRATULATION TEAM
What are escape points?
An 'escape point' is the earliest control point in
the control system following the root cause of a
problem that should have detected that problem
but failed to do so. The idea here is to consider
not only the root cause, but also what went
wrong with the control system in allowing this
problem to escape.
BENEFIT
BENEFIT

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