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Global 8 D
Prepared By :- Ramesh Chand
Mob. No - 8505993943 What is 8D’s Method The 8D Problem Solving (Eight Disciplines approach can be define identify and correct and eliminate the reoccurrence of problems. &t is a methodology “for product and process improvement and structured in eight disciplines emphasis team synergy The team whole to be believed better and smarter than the quality sum of individual 8D is also known as Global 8D ,Ford 8D and TOPS 8D 8D History -Invention
The executives of the Powertrain Organization (transmissions, chassis, engines)
wanted a methodology where teams (design engineering, manufacturing engineering, and production) could work on recurring chronic problems. In 1986, the assignment was given to develop a manual and a subsequent course that would achieve a new approach to solving identified engineering design and manufacturing problems. The manual for this methodology was documented and defined in Team Oriented Problem Solving (TOPS), first published in 1987. The manual and subsequent course material were piloted at Ford World Headquarters in Dearborn, Michigan. Ford refers to their current variant as G8D (Global 8D). The Ford 8Ds manual is extensive and covers chapter by chapter how to go about addressing, quantifying, and resolving engineering issues. It begins with a cross-functional team and concludes with a successful demonstrated resolution of the problem. Containment actions may or may not be needed based on where the problem occurred in the life cycle of the product. SEVERITY OF CUSTOMER COMPLANITS Origins of the Tool The Ford Motor Company® developed the 8D (8 Disciplines) Problem Solving Process, and published it in their 1987 manual, "Team Oriented Problem Solving (TOPS)." In the mid-90s, Ford added an additional discipline, D0: Plan. The process is now Ford's global standard, and is called Global 8D. D0 Discipline 0: Plan Before you begin to assemble a team to address the problem, you need to plan your approach. This means thinking about who will be on the team, what your time frame is, and what resources you'll need to address the problem at hand.
D0: Preparation and Emergency Response Actions: Plan for
solving the problem and determine the prerequisites. Provide emergency response actions. D1- TEAM FORMATION D1- TEAM FORMATION D2- PROBLEM DESCRIPTION
complying product, through the use of original or alternate equivalent processing, in a manner that assures compliance of the product with applicable drawings or specifications.
Repair – Action on a nonconforming
product to make it conform to requirements. D4-ROOT CAUSE ANALYSIS D4-ROOT CAUSE ANALYSIS D5 – PERMNENT CORRECTIVE ACTION D5 – PERMNENT CORRECTIVE ACTION D5 – PERMNENT CORRECTIVE ACTION D6- IMPLEMENT & VALIDATE PCA D6- IMPLEMENT & VALIDATE PCA D6- IMPLEMENT & VALIDATE PCA D7-PREVENTIVE ACTION D7-PREVENTIVE ACTION D8- CONGRATULATION TEAM What are escape points? An 'escape point' is the earliest control point in the control system following the root cause of a problem that should have detected that problem but failed to do so. The idea here is to consider not only the root cause, but also what went wrong with the control system in allowing this problem to escape. BENEFIT BENEFIT