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OMISSION EXERCISE-11
In the foIlowing passages, one word has been omitted in each line. Write the missing word along with
the word that comes before and the word that comes after it in the space provided against the correct
line number. Ensure that the word that forms your answer is underlined. The first one has been done
for you
Before Word After
When we not satisfied with products or eg… we are not
1. services, can improve our chances for (a) ........ ........ ………..
2. satisfactory results using effective (b) ........ ........ ………..
3. communication. First, state problem, (c) ........ ........ ………..
4. and then supply the supporting evidence.
5. Tell explicitly what you want be done (d) ........ ........ ………..
6. about it. Remember to polite and courteous. (e) ........ ........ ………..
7. So, hold your temper avoid attacking the (f) ........ ........ ………..
8. person listening your complaint. Let (g) ........ ........ ………..
9. them know you want the corrective (h) ........ ........ ………..
action completed.
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Answers- Before Word After
(a) services, we can
(b) using an effective
(c) state the problem
(d) want to be
(e) to be polite
(f) temper and avoid
(g) listening to your
(h) know that you
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