CRAFT_Intro_Deck
CRAFT_Intro_Deck
CRAFT_Intro_Deck
Self-Paced Adaptive
Job Training
Simulation-Based
Multilingual Video Courses
FROM “WHAT” TO “HOW”
Certified
“Best Integration of
Technology” by Code Studio.
WHY US
WHO WE ARE
CORPORATE TRAININGS
SKILL DEVELOPMENT
Debraj Das
Founder & CEO
15 Years BFSI Experience
ADAPTIVE TRAINING
MULTILINGUAL LEARNING
KAR KE DIKHA
The specialty of our training is that they are not only content or
concept driven but, the real focus is on execution of concept
in real life scenarios. Hence, each of course is developed by
ensuring that the concept is explained in the form of role plays.
Once the training is done, we then take the user to our
simulations section where we then take them through a
simulation based game & final make them pitch through
“KKD – Kar Ke Dikha”.
These things make our courses most effective.
RETAIL LIABILITIES
A carefully curated set of courses to cater to the retail liabilities functions of the bank.
Starting from sales to service, anything in retail liabilities is being curated into modulated
courses. Right from the basics of banking for the beginners in the BFSI space, we train
people in the concepts like convenience banking, payments & collection mechanisms or
retail remittance. We have specialized courses in cross selling for functions like CASA,
investments & insurance (both life & non-life), retail assets & NRI banking.
RETAIL ASSETS
In the ever-growing retail assets business, the key to success is the feet on street who is
not only trained in your product but also trained on selling the products by clearing the
objections & benchmarking against the competition.
We have curated retail asset courses to train people in pitching the products & objection
handling (Home Loan, Affordable Housing, Mortgage Products, Gold Loan, Auto Loan,
LAS, Personal Loan, Education Loan, Consumer Durable loan). We may also create
customized competition benchmarking training for the organization.
BUSINESS BANKING
Probably one of the trickiest banking proposition creating the stickiest relationship. We
have created the most holistic business banking course ever been made. We have not only
covered the products & processes of business banking proposition but also the client
sourcing strategies & cross selling strategies of other banking products to the business
banking customers. The courses are made from the perspective of creating a holistic
business banking relationship manager. We have developed courses on business banking
customer persona, various asset & liability product suits, customer sourcing strategies of
various profitable segments with their typical requirements & finally managing relationship
& cross selling other products.
With reducing fee income prospects, Trade & FOREX fees is the savings grace. Hence, we
have developed full-fledged courses outlining in details the nuances of this business from
the perspective of sourcing & relationship teams.
The objective of the Trade & FOREX courses is to train the individuals to identify, source,
nurture & also cross sell to this client segment. These courses range from training in
products like LC, BG, ODI, FDI, Forwards etc. to handling objections, closure or
fulfilment. These courses are a complete set to train any banking staff to operate
profitably for the bank.
MICROFINANCE
With only INR 75 thousand odd Crore of loan book, Microfinance business has to only go
upwards from here. With the successful model of JLG running across thousands of villages
in India, the industry will grow in leaps & bounds. We have identified the trend & developed
full-fledged training curriculum in MFI Operations. With the help of MFI Industry veterans,
we created the training for an end to end execution focused team.
From Village Identification, CGT, GRT, to group selection to credit appraisal, house
verification, disbursement, LUC & finally collection & delinquency management, we have
developed all modules in a functional manner. They are just a plug & play for any MFI with
minor customization for their organization.
BEHAVIORAL
Intent Vs. Content, the latter being easier to cater. With our bite, sized story based
behavioral courses we have tried to impact the Intent of an employee.
Ajitha K
Head - L&D , Pragati Finserv Pvt Ltd
SHOWREEL
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