SUGGESTIVE QUESTIONS CHAPTER 1 AND 2

SUGGESTIVE QUESTIONS
NATURE AND SIGNIFICANCE OF THE MANAGEMENT
1. Explain any five characteristics of the Management.

2. "Management is regarded as a pure science." Do you agree? Give any three reasons
3. Explain any five characteristics of coordination
4. Explain any five importance of Management
5. What is meant by ‘Coordination? Why is coordination important in an organaisation? Explain
Case studies
1. Ashutosh Goenka was working in 'Axe Ltd.', a company manufacturing air purifiers. He found that
the profits had started declining from the last six months. Profit has an implication for the survival of
the firm, so he analysed the business environment to find out the reasons for this decline.
(a) Identify the level of management at which Ashutosh Goenka was working.
(b) State three other functions being performed by Ashutosh Goenka.
2. Rishitosh Mukerjee has recently joined AMV Ltd., a company manufacturing refrigerators. He
found that his department was under-staffed and other departments were not cooperating with his
department for smooth functioning of the organisation. Therefore, he ensured that his department
has the required number of employees and its cooperation with other departments is improved.
(a) Identify the level at which Rishitosh Mukerjee was working.
(b) Also, state three more functions required to be performed by Rishitosh Mukerjee at this level.
3. Hema is one of the most successful managers of her Ans. (a) Mar company, 'Kobe Ltd.' She uses
her creativity and initiative in handling challenging situations at work. The knowledge gained by her
during her student days at a renowned management institute as well as through her observation and
experience over the years is applied by Hema in a skillful manner in the context of the realities of a
given situation. She often reads books and other literature in various fields of management to keep
her knowledge updated.
(a) An aspect of the nature of management is being highlighted in the above description. Identify the
aspect.
(b) Explain any three features of the aspect identified in part
Mita has a successful ice cream business at Bikaner, namely 'Smartflavours'. Her ice creams are
utterly delicious. She makes ice creams from fresh milk and the same are available in a wide range of
flavours and packs. She sets viable business objectives and works with the same in mind in order to
ensure that the customers will come back for purchasing. Having the first mover advantage, her
business was doing well. To earn higher profits, she started cutting costs. This would sometimes lead
to delay in delivery and the ice cream was not reaching the market in time. Over a period of time, the
demand for her ice cream declined and because of it the competitors entered the market. She lost
some of her market share to competitors.
At the beginning of summer season, she got back to back orders for supply of 4,000 ice cream packs
of different flavours for special occasions. To ensure that the task was completed and orders
delivered in time she hired additional workers. She was, thus able to produce and deliver the ice
cream packs but at a high production cost. While completing activities and finishing the given task for
achieving goals, Mita realized that she was ignoring one of the important aspects of management.
Identify the aspects of management that has been ignored by Mita. Also explain the same with the
help of an example.
PRINCIPLES OF MANAGEMENT
1. Explain any five points of significance of Principles of Management

2. Explain any five features of principles of Management .
3. Explain the following techniques of Scientific Management:
(a) Fatigue Study; and

(b) Differential Piece Wage System
4. Explain the following techniques of scientific management:
(a) Motion Study

(b) Time Study
5. Explain Functional Foremanship

6. Explain Initiative and Espirit de corps
CASE STUDIES
1. Yellow Pumpkin' is an Italian restaurant in Delhi, well known for its fresh and authentic
dishes including pasta, pizza, etc. It has been serving its customers for the last 20 years. It
had been winning various awards and recognition for its services.
During Covid-19, it suffered huge losses. As the effect of Covid reduced and the business started
picking up, the management of 'Yellow Pumpkin' also decided to go in for home delivery service to
increase its revenue and profit. For this they needed support of their workers to work overtime.
'Yellow Pumpkin' entered into an agreement with its workers to put in extra hours without additional
payment to revive it out of losses. In return, they promised to increase the wages of the workers
when the mission is accomplished. The workers put in extra hours as committed and in just three
months, the restaurant's business turned around and it became profitable again. 'Yellow Pumpkin'
honoured its commitment and not only increased the wages of the workers but also gave them
bonus as an additional incentive.
Identify and explain the principle of management followed by 'Yellow Pumpkin'.
2. Deewan Ltd. is a multinational consulting company with its headquarters at Washington D.C.
It hires young people from different countries of the world. It is a company in which people
dream to work because of its work-environment, pay and growth prospectus. The company
has a culture of open communication and people of various nationalities work together in a
discrimination free environment. The behaviour of managers of Deewan Ltd. emphasises
kindliness and justice which ensures loyality and devotion of workers.
It also promotes mutual trust and belongingness among team members. In this way management of
Deewan Ltd. is able to achieve its objectives by promoting team work. By doing so Managers of
Deewan Ltd. are following some principles of management.
Identify and explain any two such principles.
3. Abhishek studied management principles and techniques of Henri Fayol and FW Taylor when
he was in class XII. Now he is trying to apply his knowledge while doing his business. By using
different techniques and scientifically analysing work he found one best way of doing the job.
By removing unproductive movements of the workers he reduces the time to complete the
job. Not only this, to increase productivity and to regain stamina he started giving more rest
intervals to his employees. He followed no discrimination policy on account of sex, religion,
caste, etc. in his organisation. He ensured that the compensation should be fair to both,
employees and the organisation.
Identify and explain any two techniques of scientific management and two principles of general
management adopted by Abhishek.

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SUGGESTIVE QUESTIONS

NATURE AND SIGNIFICANCE OF THE MANAGEMENT

1. Explain any five characteristics of the Management.

(b) State three other functions being performed by Ashutosh Goenka.

(a) Identify the level at which Rishitosh Mukerjee was working.

(b) Explain any three features of the aspect identified in part

1. Explain any five points of significance of Principles of Management

(a) Fatigue Study; and

4. Explain the following techniques of scientific management:

(a) Motion Study

5. Explain Functional Foremanship

Identify and explain the principle of management followed by 'Yellow Pumpkin'.

Identify and explain any two such principles.

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