Learning Technology and Learning Engagement Trends

Learning
Technology and
Learning
Engagement
Trends
One of the key shifts observed in 2019 and going into 2020
is learning in-the-flow of work, which only makes
As we begin 2020 with new more and more sense as we live our connected lives in this
excitement and vigor, it’s
also the time to plan ahead connected world. Meanwhile, Artificial Intelligence
and look at what the year (AI) is reshaping how organizations do business, engage
has in store for us for with clients and customers, and manage their operations.
corporate Learning
and As a result, an increasing number of organizations are now
depending on emerging technologies to gain the desired
Development (L&D). competitive advantage. However, with such rapid
With workplace learning changes happening around us, most businesses are
trends embracing facing challenges in terms of keeping up with the
technology on a larger technology itself.
scale, one thing we can say
for certain is that For instance, 65% of business leaders feel AI is a (very)
emerging important aspect in human capital, but only 26% of
surveyed companies feel they are ready for such a
technologies are proliferation. So, given such massive technological
transforming the world of
disruptions, there is a pressing need for global businesses
work, and businesses need
to respond effectively and focus on the future of L&D.
to rethink their approach
toward L&D and employee
Let’s explore the top 6 learning technology and learning
training.
engagement trends that organizations can use to bolster
their L&D initiatives in 2020
1. Artificial Intelligence (AI)
According to Gartner, AI bots are set to fuel 85% of customer
service interactions by 2020, while 20% of business (training)
content is set to be created by AI. The availability of limitless
data waiting analysis to draw actionable insights has
enabled global organizations to leverage AI and facilitate
the huge impact on L&D. Today, AI is helping L&D leaders
offer employee training in more ways than ever thought
possible. AI is capable of helping L&D leaders personalize
training content to suit learners’ needs through data-based
content recommendations, learning patterns (mapped),
style and behaviors, role-based learning, along with real-
time, auto-generate learning content. AI-enabled
adaptive/personalized learning can also go a long way in
transforming employee engagement. However, AI is still
believed to be in its developmental stage in corporate
learning, with tools and solutions for many business services
still unavailable. Be that as it may, global tech companies
are hard at work preparing to adopt platforms that can be
used to create AI solutions. Data, however, still remains a top
priority and its analysis in terms of AI-adoption.
2. Geofencing
Speaking about learning in-the-flow of work, geofencing has
emerged as a top trend in corporate employee training. So,
what is geofencing? Mostly used in marketing and retail, a
geofence can be defined as an (electronic) border-line
etched around a specific zone or area which organizations
use to track the movement of its target customer base (in the
set zone) to push offers and/or coupons. Although
geofencing may have begun as a marketing gimmick, it can
be a real game-changer in corporate L&D. So, in terms of
workplace learning, organizations can use geofencing
technology to deliver on-the-job training to their employees
on their smartphones or other devices whenever they are at
a specific job site or in the field.
https://youtu.be/xVvPc_VKyWE
3. Big Data And Learning Analytics
Achieving or, more importantly, showing the learning ROI has
troubled L&D professionals for ages because it is not easy to
link employee training with ROI. Almost 2.5 quintillion bytes of
data are created every day, but data doesn’t generate
much value until it is organized and analyzed. This is where
analytics comes in. It is fast becoming an absolute must-have
for every industry. One of the industries where analytics is
quickly making a huge difference is the learning industry,
where the "raw" or "big" data collected from learners’
activities, performances, completions is refined and analyzed
by L&D professionals to glean actionable insights. Like any
other function in an organization, L&D exists to develop
employees’ skills to bolster organizational performance and
business growth. And learning analytics is a must-have
solution for every organizational L&D function.
4. Self-Directed Learning: Learning
Experience Platform (LXP)
Learn-tech professionals have also seen a major boost in the
past years in self-directed learning or pull-learning as
opposed to a push-learning or top-down approach. Future-
looking organizations are already on the front foot to
leverage a learner-centric approach. According to Towards
Maturity, almost 19% of learners are leveraging curation tools,
and this space is expected to witness a high growth rate
(between 90%–190% by 2020).
An LXP is an advanced, more intuitive and flexible version of

an LMS, which is designed to drive learning engagement
through easy discoverability of (relevant and recommended)
content. Although the LMS is still widely accepted as the go-
to solution to deliver employee training, an LXP offers a new
and more convenient experience for today’s learners, who
expect simple and engaging learning environments. An LXP
provides an increasingly self-directed learning approach by
curating content, recommending skills and developing
learning journeys, among others.
5. Virtual Reality And Augmented
Reality (VR/AR)
Virtual Reality and Augmented Reality (VR/AR) in corporate
employee training are on the rise and promise to be a truly
holistic solution for any and all industries. VR/AR have been
around for quite a while and their adoption in organizational
training has been limited to certain specific industries like
aviation (pilot training), manufacturing (simulations, testing),
military, etc. But today, VR is slowly finding in-roads into more
industries in the form of engaging and effective simulations to do
a skill dry-run before actually applying it on the job. Similarly, AR
stands to offer several benefits, right from customer interactions
to healthcare, allowing the workforce to test critical skills with the
least risk.
Likewise, VR/AR also give a newbie or inexperienced employees

the chance to practice their newly acquired skills in a safe
environment. An organization hiring candidates fresh from school
with no prior experience (millennials and Gen Z) have more
technical knowledge and understanding, but little experience
with their application. VR/AR can help guide such an
inexperienced workforce to quickly boost productivity.
6. Off-The-Shelf eLearning: Online
Content Marketplaces
Organizations worldwide turn to L&D when faced with key
business challenges that warrant instant employee
reskilling/upskilling. As a result, L&D professionals need an
instant solution that can quickly kick-start their employee
training. In such scenarios, training managers don’t have the
time or resources to develop custom content, and an online
content library becomes their go-to resource. An online
content library offers diverse benefits, ranging from ready-to-
use courses on diverse topics, including management skills,
information technology, sales and marketing, finance, and
more. With organizations set to spend millions of dollars on
employee skilling in 2020 to achieve a future-ready
workforce, online content libraries stand to offer an instant
and cost-effective solution with great learning ROI.
https://youtu.be/SJxRm1phMcA
As we foray into 2020, it is evident that today’s employees are
pro-technology and expect high technological engagement
in every walk of life, including reskilling/upskilling for the future.
However, technology still remains an enabler and its adoption
will be more effective in conjunction with an effective learning
strategy and an organization-wide learning culture; especially
when businesses want to bolster their workforce’s soft skills, like
communication, customer service, etc. The Learning
Management System (LMS) still remains a top priority for
organizations seeking to align L&D with business objectives.
And, coupled with these latest learn-tech trends, organizations
stand to achieve improved learning engagement and higher
productivity in the long run.
Keeping Pace With edTech: The Top
Educational Technology Trends
Education is increasingly becoming

high tech. All the things that are
happening in the world of technology
are directly impacting education and
learning systems. Why this is bound to
happen, how our teachers, learners,
and education systems as a whole are
keeping pace with them, is a big
concern. Here we are going to
introduce 6 high tech approaches to
education.
1. Custom Learning Experiences
Learning methodologies and experiences should never be the same for everyone, but the
earlier education systems could never accommodate the custom learning experience as
there were too many limitations. Thanks to modern technology in education, we can
really initiate custom teaching and learning methodologies and experiences in our
present day educational infrastructure. With modern gadgets and interfaces, now one
can initiate learning based on their need, preference, and availability.
Instead of the one-size-fits-all approach to classroom education, mobile apps

development for education unleashed a new way of need-based learning. For
instance, a junior surgeon now can seek guidance for a critical procedure during
the operation right through his mobile app.
2. Cloud Computing 3. Speech-To-Text Options
More than any other technology, cloud A vast majority of devices and app
computing unlocked the door of high tech platforms are now coming with virtual
education. The anytime-anywhere assistant apps and features like Apple’s Siri.
accessibility of information stored in Such smart assistants responding to voice
remote cloud servers of the apps made it commands make things even easier for
possible to access courseware and learning. Moreover, the speech-to-text
educational materials from any device feature, coming with most devices, makes
and from anywhere. You can continue note taking and writing even more
reading a book and collaborate with other comfortable and fast-paced.
students and teachers about your
homework just through any device and at
any time. Besides the ease of access and
collaboration, cloud-based education
apps solved the problem of storing data as
well.
4. Learning Analytics
Thanks to the increasing pace of high tech adoption

of the educational system, learning data is
increasingly becoming important to drive decisions
and make decision-making procedures easier. The
huge volume of education information and data
give birth to learning analytics, as it is increasingly
important to assess and evaluate student
engagement, traction, and learning output. In the
near future, we can see learning analytics warning
teachers about certain issues, warning students
about deadlines and their progress, etc. Eventually,
learning systems will dictate the way education is
remitted by teachers and experienced by learners.
Learning analytics will boost learner engagement in
education more than anything else.
5. 3D Printing
3D printing, which is also known as prototyping, allows students to learn with a more tangible and
physical experience. A student can easily shape his idea of an object thanks to 3D printers. With 3D
printing, students can give shape to their imagination. In any institution, 3D printers will only help
students to unleash their creative ideas and have more hands-on experiences.
6. Virtual And Augmented Learning Experiences

Virtual Reality and Augmented Reality have come as big boost to online education. Thanks to VR and
AR, learners can actually get an immersive learning experience without needing to move their legs too
much. If you want to learn about space objects just by running a 3D space video on your VR
headgear, you can float in space while a background voice continues depicting you the Milky Way in
detail. Similarly, real-time broadcasting of critical surgical operations allows medical students to learn
through a more immersive experience.
These 6 high tech approaches have
changed the entire traditional approach to
education. In simple words, technology has
provided teachers and learners with a new
and enhanced way of interacting during the
learning process. Yes! Technology has a
profound impact on today's youth.
THANK
YOU!

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Learning

An LXP is an advanced, more intuitive and flexible version of

Likewise, VR/AR also give a newbie or inexperienced employees

Education is increasingly becoming

Instead of the one-size-fits-all approach to classroom education, mobile apps

Thanks to the increasing pace of high tech adoption

6. Virtual And Augmented Learning Experiences

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